host/hostess

receptionist

assistant director of housekeeping Jobs in New York

assistant director of housekeeping

host

assistant front office manager Jobs in New York

assistant front office manager

front of house host

La tête d’or

<div>The Dinex Group, Chef Daniel Boulud&rsquo;s internationally acclaimed restaurant group, is excited to announce the first steakhouse to its extensive profile, La T&ecirc;te d&rsquo;Or. This new concept will blend the classic American steakhouse with the Parisian dining scene. La T&ecirc;te d&rsquo;Or by Daniel will feature a 150-person main dining area, a cocktail bar in a dramatic lounge, private dining room, and an exclusive private omakase steak and seafood table to enjoy a unique dining experience.
 
 
La Tete D'Or is looking for talented Hosts. The Host position works closely with the management team and all other front-of-house and back-of-house team members. The Host is the first and last point of contact with the guest and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. 
Essential Duties:<ul><li>
Work closely with the front-of-house team to contribute to a positive dining experience for guests</li><li>
Take and confirm reservations over the phone</li><li>
Be aware of regular guests/VIPs</li><li>
Be aware of the reservations for every service period</li><li>
Greet, seat and say goodbye to guests</li><li>
Maintain the flow of the restaurant during service</li><li>
Uphold the restaurant's standards of cleanliness and ambiance</li></ul> 
Competencies &amp; Qualifications:<ul><li>
Previous experience in high-volume environment (at least 1 year)</li><li>
General knowledge of and interest in food and wine</li><li>
Complete knowledge of service sequence and flow</li><li>
Operate Resy accurately</li><li>
Able to take direction and complete tasks</li><li>
Organizational skills</li><li>
Effective time management</li><li>
Pleasant demeanor</li><li>
Positive and clear written and oral communication skills</li><li>
Ability to work well in a team environment</li><li>
Ability to engage guests successfully and build a relationship</li><li>
Impeccable grooming as defined by management and dress code</li><li>
Ability to thrive in a fast paced environment</li></ul>
Position requires:<ul><li>
Full availability - daytime hours, evening hours and weekends</li><li>
Reference check</li></ul>
<div>The Dinex Group LLC is an equal opportunity employer. The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law.
</div>More detail about La T&ecirc;te d&rsquo;Or part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud</div>

Host - La Tête d’Or

Moss New York

<div>
 
 JOIN US...
 
 
 
 Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional sit-down restaurant to the vinyl listening room, there&rsquo;s a little something special for every personality. Down at Bedrock, the club&rsquo;s fitness and wellness destination, we&rsquo;ve cultivated a hub of Physical Culture&ndash;two levels of premium gym facilities, aquatics, spa, and recovery experiences. Together, Moss and Bedrock create a holistic environment where members can move, restore, and connect in a refined, community-focused setting.
 
 
 
 POSITION OVERVIEW:
 
 
 
 We are seeking a polished, personable, and service-oriented Host/Hostess to join the team at our private club restaurant at Moss New York. As the first point of contact for members and guests, this role is essential in setting the tone for an exceptional dining experience through a warm, professional, and immediate welcome. The Host/Hostess is responsible for managing guest seating with efficiency and grace, presenting menus with care, and ensuring a seamless flow of service in collaboration with the front-of-house team.
 
 
 The ideal candidate brings at least two years of restaurant experience, demonstrates strong communication skills, and maintains a well-spoken, professional demeanor. Success in this role requires a proactive mindset, attention to detail, and the ability to thrive in a dynamic, fast-paced environment. A commitment to teamwork, punctuality, flexibility&mdash;including availability for early mornings and late evenings&mdash;and upholding high standards of service and personal presentation are essential.
 
 
 
 COMPENSATION:
 
 
 
 The hourly wage for this position is
 
 $20.00 per hour with tips
 
 .
 
 
 
 CLASSIFICATION:
 
 
 
 This is a
 
 non-exempt, hourly position
 
 . In accordance with the Fair Labor Standards Act (FLSA), you are eligible for overtime pay at one and a half times your regular rate for all hours worked over 40 in a single workweek.
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Provide a warm, friendly, and professional greeting to all members and guests, ensuring they feel welcomed and valued upon arrival and departure
 </li>
 <li>
 Manage guest seating efficiently, presenting menus and guiding guests to their tables while maintaining optimal flow of service
 </li>
 <li>
 Review and manage reservations, ensuring accuracy, adherence to reservation policies, and maximization of the reservation system (SevenRooms)
 </li>
 <li>
 Maintain and update guest profiles and history to support a personalized member experience
 </li>
 <li>
 Monitor dining room activity, tracking table status (clean, occupied, or available) to support seamless operations
 </li>
 <li>
 Answer incoming calls promptly and professionally, providing accurate information about the restaurant, menu, and reservations
 </li>
 <li>
 Maintain cleanliness and organization of the host stand, including menus and surrounding areas
 </li>
 <li>
 Assist guests with personal belongings and accommodate special requests whenever possible
 </li>
 <li>
 Support &ldquo;Grab and Go&rdquo; orders and other service needs as required
 </li>
 <li>
 Conduct routine checks of restrooms and public areas to ensure cleanliness and presentation standards are upheld
 </li>
 <li>
 Uphold exceptional service standards by anticipating guest needs and striving to exceed expectations
 </li>
 <li>
 Collaborate effectively with management and front-of-house team members to ensure a cohesive and elevated guest experience
 </li>
 <li>
 Maintain a polished and professional appearance, adhering to grooming and hygiene standards at all times
 </li>
 <li>
 Demonstrate punctuality, reliability, and flexibility in scheduling, including adherence to assigned shifts
 </li>
 <li>
 Ensure compliance with all health, safety, hygiene, and licensing regulations.
 
 
 </li>
 </ul>
 
 QUALIFICATIONS:
 
 
 
 <ul>
 <li>
 Minimum of 2+ years serving experience in a high-volume, service-driven restaurant environment; upscale or chef-driven concepts preferred.
 </li>
 <li>
 Flexible availability for AM and PM shifts, including weekends.
 </li>
 <li>
 Strong teamwork, professionalism, and a hospitality-first mindset with excellent communication skills.
 </li>
 <li>
 Genuine interest in seasonal, ingredient-driven cuisine with a willingness to expand culinary and beverage knowledge.
 </li>
 <li>
 Working knowledge of classic cocktails, foundational wine varietals, and beer styles; fine-dining or craft beverage experience a plus.
 </li>
 <li>
 Ability to thrive in a fast-paced environment while maintaining attention to detail and composure.
 
 
 </li>
 </ul>
 
 EMPLOYEE BENEFITS:
 
 
 
 <ul>
 <li>
 Medical insurance
 </li>
 <li>
 Vision insurance
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 401(k)
 </li>
 <li>
 Pre-Tax Commuter benefits
 </li>
 <li>
 Disability insurance
 
 
 </li>
 </ul>
 Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 
 
 
 OPPORTUNITIES FOR ALL:
 
 
 
 Moss is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
</div>

Host / Hostess

Glass House Tavern

Overview We are seeking a friendly and organized Host/Hostess to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and exceptional guest experience. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations effectively.Responsibilities<ul><li>Greet guests upon arrival with a friendly demeanor and positive attitude.</li><li>Manage reservations and seating arrangements to optimize the dining experience.</li><li>Maintain an organized waiting list and communicate wait times to guests.</li><li>Provide menus and inform guests about daily specials or promotions.</li><li>Assist in coordinating with servers and kitchen staff to ensure smooth service flow.</li><li>Handle phone inquiries with professionalism, providing information about the restaurant and taking reservations as needed.</li><li>Uphold cleanliness and organization of the host/host station.</li><li>Address guest concerns or complaints promptly and courteously, ensuring satisfaction.</li></ul>Skills<ul><li>Previous experience in food service or restaurant settings is preferred.</li><li>Strong customer service skills with a focus on guest relations.</li><li>Excellent communication skills, both verbal and written.</li><li>Familiarity with Toast POS or other point-of-sale systems is a plus.</li><li>Ability to multitask in a busy environment while maintaining attention to detail.</li><li>Proficient phone etiquette for handling inquiries and reservations.</li><li>A passion for hospitality and creating memorable experiences for guests.</li><li>Open Table experience is preferred, But not required</li></ul>Join our team as a Host/Host, where your contributions will play a vital role in delivering outstanding service and enhancing our guests' dining experiences!Job Type: Full-timePay: $18.00 - $21.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Shift:<ul><li>10 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Evening shift</li><li>Morning shift</li><li>Night shift</li></ul>Work Location: In person

Host

NAMA

<div><div>The Host is responsible for being the first point of contact for all of our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests&rsquo; needs.
This position has an hourly rate of $21.00 + Tips. 
KEY RESPONSIBILITIES<ul><li>
Follow the posted opening and closing duties</li><li>
Provide excellent service at all times</li><li>
Cooperate with the Ma&icirc;tre &rsquo;d and the Management team to greet incoming and departing guests with a warm, knowledgeable &amp; noticeably appreciative demeanour with eye contact and a genuine smile</li><li>
Set and maintain the dining room and podium environment and ensure materials are perfectly clean</li></ul><ul><li>
Have necessary knowledge of menu items to assist guests as needed</li><li>
Assist guest and colleagues courteously and efficiently</li><li>
Use the guest&rsquo;s name appropriately and communicate it to restaurant colleagues and assist in seating guests and pulling chairs</li></ul><ul><li>
Assist restaurant colleagues to prepare for service</li><li>
Communicate other necessary information with colleagues (i.e., birthdays, anniversaries, special requests)</li><li>
Communicate through Guest Movement chat group any relevant guest movements</li><li>
Coordinate set menus for small groups and distribute copies of the event form accordingly</li><li>
Inform restaurant managers of daily reservations forecast</li><li>
Share information on all upcoming events with the Concierge team</li><li>
Assist in monitoring all guests&rsquo; needs</li><li>
Confirm daily reservations</li><li>
Log in information about our guest preferences</li><li>
Check daily for our regular guest preferences and record them in our daily list for the service</li><li>
Assist with coat check as needed</li><li>
All other responsibilities assigned by Management</li></ul> 
REQUIRED EXPERIENCE AND QUALIFICATIONS<ul><li> 
1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage</li><li>
Must be able to work weekends and have open availability</li><li>
Must be capable of working in a team-oriented environment to achieve the hotel&rsquo;s common goal of guest satisfaction</li><li>
Must be able to take constructive criticism and work well in a team dynamic</li><li>
Positive, engaging, and energetic personality</li><li>
Must be personable and able to anticipate guests&rsquo; needs</li><li>
Able to be organized, manage time wisely and work with little to no direct supervision</li><li>
Very high attention to detail</li><li>
Sensitive to cultural nuances</li><li>
Excellent communication skills, both written and verbal on English</li><li>
Able to handle a multitude of tasks in an intense, fast paced environment</li><li>
Excellent people skills and the ability to work under pressure and with various stakeholders</li><li>
Ability to maintain a clean and professional appearance as per company policies</li><li>
Ability to stand for extended periods of time</li><li> 
Multi-lingual is a plus</li><li>
Experience working with SevenRooms is preferred</li><li>
TIPS Certified</li></ul></div> 
INDFOH</div>

Kevin Kelley Concepts

<div><div>Kitchen + Kocktails offers a modern spin on Southern Comfort Food, with a great selection of beer, wine, and some of the best Kraft Kocktails around. 
 
We are now hiring Hosts and Hostesses to join our growing team. 
</div><div>We Offer</div><ul>
<li>Great working environment</li>
<li>Flexible schedule</li>
<li>Paid training</li>
<li>Room to grow with the company</li>
<li>Most of all, a fun and exciting place to work!</li>
</ul><div>
 
Host/Hostess Job Description
</div><div>A Host/Hostess presents a positive first impression of the establishment&rsquo;s friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.</div><div>
 
A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Host cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms 
are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.</div><div></div><div> 
Responsibilities</div><ul>
<li>Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter&rsquo;s name</li>
<li>Use visual cues to seat Guests in either the bar or dining area depending on their preference</li>
<li>Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff</li>
<li>Answer incoming calls to the restaurant and provide appropriate service</li>
<li>Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate</li>
<li>Tend to special Guest needs and requests</li>
<li>Observant to Guests&rsquo; needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)</li>
<li>Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies</li>
<li>Help dining room staff by setting and clearing tables; replenishing water; serving beverages</li>
<li>Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders</li>
<li>Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders</li>
<li>Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders</li>
<li>Contribute to team effort by accomplishing related results as needed</li>
</ul><div>
 
Requirements
</div><ul><li>Must be able to read menus</li>
<li>Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance</li>
<li>Must be able to clearly communicate Guests&rsquo; needs to W/Ws, Bussers, Managers, etc.</li>
<li>Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests</li>
<li>Must be able to walk and stand during entire shift</li>
<li>Must be able to reach, bend, stoop and wipe</li>
<li>Must be able to articulate clear greetings and farewells to Guests</li>
<li>Must be able to understand requests for assistance</li>
<li>Must be able to carry trays or supplies (10-30 lbs.)</li>
<li>A desire to help out where needed and work as part of a team</li>
<li>Passion for providing extraordinary service</li>
<li>The ability to thrive in a fast-paced environment</li>
<li>An appetite for learning (and great food)</li>
<li>Flexibility to work a variety of shifts</li>
<li>6 months experience in a full-service restaurant preferred</li>
<li>Must be upbeat, outgoing and positive</li>
<li>Must be able to assist Guests and possess great Guest relations skills</li>
<li>Ability to work positively in a fast-paced environment</li>
<li>Ability to stand/walk and stay focused and alert for extended periods of time</li>
<li>Ability to work effectively within a team</li>
<li>Ability to effectively communicate on the telephone</li>
</ul><div>
 
Top Skills &amp; Proficiencies
</div><ul><li>Customer Service</li>
<li>People Skills</li>
<li>Professionalism</li>
<li>High Energy</li>
<li>Multitasking</li>
<li>Thoroughness</li>
<li>Planning</li>
<li>Basic Math</li>
<li>Teamwork</li>
<li>Attention to Detail</li>
<li>Verbal Communication</li>
<li>Organized</li>
<li>Flexible</li>
<li>Management Skills</li></ul> 
-<div> 
An artificial intelligence tool that may be considered an Automated Employment Decision Tool (AEDT) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:</div><ul>
<li>The candidate&rsquo;s ability to perform the tasks in the available job role.</li>
<li>The candidate's self-rated skill proficiency.</li>
<li>The candidate&rsquo;s fit for this job posting.</li>
</ul><div>The use of AI technology is used to converse with candidates, screen based on the position&rsquo;s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired.</div></div>

Host/Hostess

Cipriani USA

<div>Job description:<div><div><div><div>
POSITION PURPOSE:
We are seeking a hospitality focused and organized individual to join our team as a Host/Hostess. The Host/Hostess plays a crucial role in being the first- and last-person guests interact with. This position is responsible for greeting guests, answering phones, managing reservations, and escorting guests to their seats.
ESSENTIAL FUNCTIONS AND DUTIES:<ul><li>
Welcome and greet guests warmly upon their arrival and assign them to a wait list if necessary.</li><li>
Monitor the wait list, providing accurate wait times and ensuring guest satisfaction while waiting for their table.</li><li>
Escort and seat guests at their tables, starting their dining experience with an enjoyable experience.</li><li>
Assigning guests to tables they prefer, while keeping table rotation in mind to ensure a smooth flow of service.</li><li>
Receive, confirm and log reservations via phone, in-person or through our online reservation system, Sevenrooms, while monitoring any special requests or celebrations.</li><li>
Communicate VIP guest arrivals or special requests to dining room staff to ensure guests enjoy a polished and seamless dining experience.</li><li>
Listen, evaluate and respond to complaints and assist in resolving guest issues as efficiently as possible.</li><li>
Maintain a professional and polished appearance while exceeding guest expectations.</li><li>
Deliver the highest level of guest service by staying alert to all guest needs and executing requests to the best of your ability.</li><li>
Cater to guests that may require extra attention such as children or the elderly.</li><li>
Maintain a clean and presentable reception area, following all sanitation and safety guidelines.</li><li>
Handle cash, credit/debit cards, and other forms of payment securely and in accordance with company policies and procedures.</li><li>
Ensure the accuracy of orders by confirming items and prices with service staff and guests, verifying any modifications or special requests.</li><li>
Maintain a clean and organized cashier station, including restocking supplies, cleaning surfaces, and arranging menus or promotional materials.</li><li>
Provide exceptional customer service by addressing guest concerns or complaints promptly and professionally.</li><li>
Balance cash drawers and reconcile transactions at the end of each shift, following proper accounting procedures.</li></ul>
KNOWLEDGE, EXPERIENCE AND SKILLS<ul><li>
High school diploma or equivalent is preferred.</li><li>
Previous experience as a cashier, preferably in a restaurant or food service establishment.</li><li>
2 days overnight shift may be required (11:00 PM-7:00 AM)</li><li>
Must have experience handling cash transactions and operating Micros systems with accuracy and efficiency.</li><li>
Previous experience as a host in fine dining or upscale restaurant settings.</li><li>
Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management.</li><li>
Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.</li><li>
Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude.</li><li>
Proficiency in basic computer skills, including knowledge of scheduling software and point-of-sale systems.</li><li>
Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required.</li><li>
Commitment to upholding the highest standards of customer service, professionalism, and integrity.</li></ul>
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:<ul><li>
Ability to stand for extended periods and work in a fast-paced environment.</li><li>
Endurance to withstand long hours of standing, walking, and repetitive motions.</li><li>
Lift and carry objects weighing up to 30 pounds.</li><li>
Flexibility to bend, stoop, reach, and perform physical tasks.</li><li>
Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties.</li></ul>
INTENT AND FUNCTION OF JOB DESCRIPTIONS
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.</div></div><div>
Job Type: Full-time</div><div>
Benefits:<ul><li>
401(k)</li><li>
Dental insurance</li><li>
Flexible schedule</li><li>
Health insurance</li><li>
Vision insurance</li></ul></div><div>
Experience:<ul><li>
Host/hostess: 1 year (Required)</li><li>
Fine dining: 1 year (Preferred)</li></ul> 
Ability to Commute:<ul><li>
New York, NY 10004 (Required)</li></ul>
Ability to Relocate:<ul><li>
New York, NY 10004: Relocate before starting work (Required)</li></ul> 
Work Location: In person</div></div></div></div>

Virgin Hotels

<div>
 
 Who We Are
 
 
 
 We love what we do and what we do is important! We believe that everyone should leave feeling better &ndash; this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can&rsquo;t create that special experience for our guest.
 
 
 
 Your Mission
 
 
 
 
 Should you decide to accept it&hellip;
 
 
 
 The F&amp;B Office Specialist supports the Catering/Sales Events Team administratively to produce unrivaled hotel events. The details include organizing and coordinating banquet event orders, event setup requests, guest chamber reservations, amenities and other administrative duties as they come up. Managing event reservations onto the floor to ensure the events run smoothly.
 
 
 Communication and collaboration are king (or queen) and although this position starts on the catering team, they work with every hotel department to ensure each event goes off without a hitch. It helps if the guest sings our praises too.
 
 
 Let&rsquo;s face it! This is the job that makes the world go round&hellip;
 
 
 
 The Nitty-Gritty
 
 
 
 
 What exactly you will be doing&hellip;
 
 
 
 
 Responsibilities
 
 
 
 In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide &ldquo;out of this world&rdquo; customer service experience for our guests:
 
 
 Guest Experience &amp; Service Excellence
 
 
 <ul>
 <li>
 Ensure a warm, professional, and polished guest arrival experience that sets the tone for the meal period
 </li>
 <li>
 Anticipate guest needs and personalized interactions to enhance satisfaction and loyalty
 </li>
 <li>
 Oversee VIP recognition, special occasions, and preference awareness
 </li>
 <li>
 Respond to guest concerns and service recovery opportunities with empathy and discretion
 </li>
 <li>
 Maintain a consistent on-floor presence, modeling professionalism, confidence, and hospitality standards
 
 
 </li>
 </ul>
 Restaurant Flow &amp; Operational Oversight
 
 
 <ul>
 <li>
 Manage reservations, seating strategy, waitlists, and table assignments
 </li>
 <li>
 Oversight of large party reservations and group bookings
 </li>
 <li>
 Control and adjust pacing and guest flow based on volume, staffing, and kitchen capacity
 </li>
 <li>
 Make real-time operational decisions to balance guest experience with business needs
 </li>
 <li>
 Partner with Food &amp; Beverage Managers and culinary leadership to align service execution
 
 
 </li>
 </ul>
 Host / Hostess Leadership
 
 
 <ul>
 <li>
 Recruit, schedule, train, and develop the Host and Hostess team
 </li>
 <li>
 Set and enforce standards for greeting, communication, appearance, and guest interaction
 </li>
 <li>
 Provide ongoing coaching, feedback, and performance management
 </li>
 <li>
 Support associate engagement, accountability, and retention
 
 
 </li>
 </ul>
 Front-of-House Collaboration
 
 
 <ul>
 <li>
 Support pre-shift meetings by communicating reservations, VIP notes, and pacing expectations
 </li>
 <li>
 Serve as a role model for front-of-house service excellence
 </li>
 <li>
 Collaborate cross-functionally to ensure consistency across the guest journey
 
 
 </li>
 </ul>
 Administrative &amp; Compliance Responsibilities
 
 
 <ul>
 <li>
 Review guest feedback and identify opportunities for service improvement
 </li>
 <li>
 Ensure compliance with brand standards, health regulations, and safety procedures
 </li>
 <li>
 Uphold The Virgin Hotel&rsquo;s culture, values, and service philosophy
 
 
 </li>
 </ul>
 
 What qualities are we looking for?
 
 
 
 You got skills? If you are able to perform the following, then you have come to the right place&hellip;
 
 
 <ul>
 <li>
 Great team player with the ability to create an excellent working relationship across the group. Collaborative approach with all departments, particularly food &amp; beverage and of course, the sales &amp; marketing and events team.
 </li>
 <li>
 Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
 </li>
 <li>
 Strong communication and presentation skills to all levels of management
 </li>
 <li>
 Creativity and innovation are essential!
 </li>
 <li>
 Ability to think outside the box and approach all issues with a completely fresh approach
 </li>
 <li>
 Ability to anticipate needs and overdeliver wherever possible
 </li>
 <li>
 Candidates must think on their feet and use their initiative to solve problems and deliver solutions
 </li>
 <li>
 Excellent customer relations, communication, presentation and organization skills of utmost importance
 </li>
 <li>
 Comply with all safety and health department procedures, as well as all state and federal laws.
 </li>
 <li>
 Able to change direction and work on multiple project aspects at once
 </li>
 <li>
 Enthusiastic, passionate, able to enthuse and motivate others
 </li>
 <li>
 Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
 
 
 </li>
 </ul>
 
 Background Must-have
 
 
 
 <ul>
 <li>
 Current, legal and unrestricted ability to work in the United States
 </li>
 <li>
 High school equivalent or education required
 </li>
 <li>
 Minimum 1-2 years of previous catering and events experience
 </li>
 <li>
 Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone
 </li>
 <li>
 Availability in working on some nights, weekends and holidays.
 </li>
 <li>
 Proficient in MS Outook, Word, Excel and PowerPoint
 
 
 </li>
 </ul>
 *Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*
</div>

F&B Operations Specialist

Explore 2510+ Front of house host in New York this May. Find roles across top companies and apply now to boost your career.

2510 front of house host jobs In New York

Host - La Tête d’Or

Host / Hostess

Host

Host

Host/Hostess

Host/Hostess

F&B Operations Specialist