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front of house manager

Happy Corner Hospitality Group  |  Motek

<div>
 Job Type
 
 
 Full-time
 
 
 
 Description
 
 
 
 Motek, part of Happy Corner Hospitality Collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations, and we are currently seeking passionate individuals to join our front of house team.
 
 
 
 Reports to: General Manager
 
 
 
 
 Position Summary
 
 
 
 The Ma&icirc;tre D&rsquo; oversees the guest service area at Motek, focusing on managing reservations, welcoming and seating guests, and ensuring smooth communication between front-of-house and kitchen teams. This role also involves ensuring the functionality and consistency of reservation platforms like SevenRooms across all venues. The Ma&icirc;tre D&rsquo; plays a key role in creating exceptional guest experiences while maintaining service standards, addressing guest concerns, and fostering team collaboration.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure the guest greeting process is managed professionally to create a positive first impression.
 </li>
 <li>
 Address and resolve guest inquiries, special requests, or complaints promptly and professionally.
 </li>
 <li>
 Enhance the guest experience by leveraging reservation platforms to personalize service and recognize returning guests.
 </li>
 <li>
 Support the execution of special events, group reservations, and private dining experiences.
 </li>
 <li>
 Oversee the functionality of reservation platforms (e.g., SevenRooms), ensuring systems align with no-show, cancellation, and reservation policies.
 </li>
 <li>
 Regularly audit and update the platforms to reflect accurate table availability, operational hours, and special events.
 </li>
 <li>
 Monitor compliance with reservation-related policies and address discrepancies promptly.
 </li>
 <li>
 Train and mentor hosts/hostesses on effective use of reservation systems, including recording guest details, adding notes and tags, and maintaining accurate profiles.
 </li>
 <li>
 Build a comprehensive guest book to support consistent and high-quality guest service.
 </li>
 <li>
 Collaborate with managers at each venue to standardize reservation processes and ensure alignment with best practices.
 </li>
 <li>
 Coordinate with front-of-house and kitchen teams to ensure smooth communication and service execution.
 </li>
 <li>
 Act as a key point of contact for resolving operational challenges related to reservation systems or guest flow.
 </li>
 <li>
 Maintain compliance with health, safety, and cleanliness standards throughout all front-of-house operations.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive pay.
 </li>
 <li>
 Wages paid weekly.
 </li>
 <li>
 Growth opportunity.
 </li>
 <li>
 401k savings plans.
 </li>
 <li>
 Medical, dental and vision insurance.
 </li>
 <li>
 Employee discounts.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2+ years in a senior guest service, Ma&icirc;tre D&rsquo;, or reservations leadership role
 </li>
 <li>
 Strong experience managing high-volume reservations and guest flow
 </li>
 <li>
 Advanced knowledge of reservation platforms (SevenRooms)
 </li>
 <li>
 Proven ability to deliver personalized, high-level guest experiences
 </li>
 <li>
 Experience handling guest complaints, VIP requests, and service recovery
 </li>
 <li>
 Experience supporting special events, group dining, and private events
 </li>
 <li>
 Ability to train and lead host/hostess teams
 </li>
 <li>
 Strong collaboration with front-of-house, kitchen teams, and management
 </li>
 <li>
 Excellent communication, organization, and problem-solving skills
 </li>
 <li>
 Knowledge of health, safety, and cleanliness standards
 </li>
 <li>
 Flexible availability, including nights, weekends, and holidays
 
 
 </li>
 </ul>
 If you&rsquo;re passionate about hospitality and committed to creating exceptional guest experiences, we'd love to hear from you!
 
 
 Salary Description
 
 
 $25 - $30 / hr
</div>

Maitre'D

Flagship Facility Services LLC

Job SummaryAs a representative for our company you will serve as a host/hostess to customers, you will be the frontline for customer service. You will serve as a host/hostess to customers and support kitchen staff by accommodating any special needs of guests. As a part of the team you will inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, prepare beverages and expedite orders.Benefits/Perks:<ul><li>Mon-Thurs: 12:30pm-9:00pm, Fri: 8:00am-4:30pm</li><li>Snacks and meals provided during shifts</li><li>Medical, Dental, and Vision Insurance</li><li>12 paid holidays</li><li>Vacation and Sick days</li><li>Long Term Disability</li></ul>Essential Functions<ul><li>Accommodates and special needs of the guests</li><li>Inspects dining room service stations for neatness/cleanliness, restocks food and condiment stations while avoiding contamination</li><li>May prepare beverages and expedite food orders </li><li>Monitors the amount of guests entering/exiting the caf&eacute;</li><li>Stock/Re-stock utensils, plates, glasses in the service area</li><li>Uses carts to transport utensils, glassware, plates, and food</li><li>Acts as a host/hostess for guests, takes orders, and set/re-set tables with place settings</li><li>Restocks food and condiment stations while avoiding contamination</li><li>Follows safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management </li></ul>*NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.Knowledge and Skills<ul><li>Interpersonal and organizational skills</li><li>Excellent culinary skills</li><li>Sense of urgency</li><li>Excellent verbal skills</li><li>Excellent multi-tasking skills</li><li>Excellent customer service skills </li><li>Professional appearance</li><li>Ability to move throughout the caf&eacute; and kitchen </li><li>Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation</li><li>Knowledge of safety and sanitation in the workplace</li><li>Ability to lead a team </li></ul>Education and Work Experience<ul><li>High school diploma or GED </li><li>1+ year experience in a food service operation and or customer service role</li></ul>Work Environment<ul><li>The work environment for Front of House includes the following large kitchen environment elements and exposures</li><li>Fast paced kitchen</li><li>High sense of urgency</li><li>Moderate to high noise level </li><li>Exposure to soap and cleaning solutions</li><li>Slippery/uneven surfaces may be encountered </li></ul>Requirements<ul><li>Must have and maintain an active Food Handlers Card.</li></ul>Physical Demands<ul><li>Some heavy lifting (may lift 10-50 lbs.) and possible moving of equipment required</li><li>Specific vision abilities required by this position include close vision</li><li>Repetitive hand motion carrying food containers, using carts both loaded and unloaded</li><li>Standing, walking, bending/twisting, and balance are all required to perform job task</li></ul>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Physical requirements include stooping, standing, climbing and frequent lifting of a minimum of 50 lbs. of equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Under The Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job Type: Full-timePay: $28.95 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>front of house: 1 year (Required)</li></ul>Work Location: In person

PM Front of House

BO's Bagels

We are a busy NYC-based bagel shop with 2 locations in upper manhattan, and our newest location in Ann Arbor Michigan. We are looking for full time, experienced front of house team members, who know how to work a POS cash register (Toast), pack and expedite orders, and make coffees. Must be good with talking to customers and must have experience handling cash. Applicants with Food Handlers Certificate will be given priority. We are a business with room for advancement.This position earns $16.50/hour-$18/hour including tips.If you do not have any restaurant experience we will not consider you.Responsibilities<ul><li>Greet and assist customers in a friendly manner, ensuring a positive dining experience.</li><li>Serve coffees, teas, other beverages</li><li>Perform daily opening and closing procedures</li><li>Prep work including packaging cream cheese, weighing fish, grinding coffee, labeling items</li><li>Operate the cash register and handle cash transactions accurately.</li><li>Stock and ensure merchandise is organized and properly displayed</li><li>Collaborate with team members to ensure efficient service and timely order delivery.</li><li>Upsell menu items to enhance customer satisfaction and increase sales</li></ul>Requirements:<ul><li>Previous experience in fast casual restaurant preferred</li><li>Ability to multitask</li><li>Ability to operate a cash register and handle cash transactions accurately</li><li>Excellent organizational skills to ensure merchandise is properly stocked and displayed</li><li>Fluent in English, both written and verbal</li><li>Ability to work in a fast-paced environment while maintaining attention to detail.</li></ul>If this job sounds like something at which you could excel, please apply!Job Types: Full-time, Part-timePay: $16.50 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Food provided</li></ul>Work Location: In person

Front of House Team Member/Cashier

ESTIATORIO MILOS

We are seeking a warm, polished Host / Hostess to be the welcoming face of our restaurant. As the first point of contact for our guests, you will set the tone for an exceptional experience by providing gracious hospitality, managing reservations, and ensuring seamless guest flow. The ideal candidate is personable, professional, and thrives in a fast-paced environment while maintaining poise and attention to detail. If you are passionate about creating memorable first impressions and delivering outstanding service, we would love to meet you.The BrandSince the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal, it encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.With its elegant design, commitment to ingredient quality and guest experience, Milos is more than a restaurant, it is a global hospitality brand combining food, service, culture, and environment.Position SummaryThe role of the Lead Host / Hostess is to provide an exceptional guest experience and leading the front-of-house team, which includes managing reservations, overseeing seating, training junior staff, resolving issues, and ensuring operational efficiency and high standards of service. The Lead Host / Hostess will support management with strategic planning of the guest flow, team leadership while ensuring guest satisfaction and smooth operations.Role Responsibilities<ul><li>Greet guests in a warm, professional, and efficient manner and guide them to their intended destination (seating, bar, etc.).</li><li>Train, mentor, and lead junior hosts and hostesses, fostering a culture of teamwork and excellent service.</li><li>Manage floor and reservations planning, ensuring efficient use of seating while considering guest preferences and reservation details.</li><li>Act as the primary point of contact for guest inquiries and feedback and maintain seamless communication with kitchen and service staff.</li><li>Collaborate with management and head host to refine operational procedures, implement policies, and suggest improvements to enhance guest experiences and operational efficiency.</li><li>Answer phones promptly, following appropriate scripting.</li><li>Coordinate with reservations and the ground floor team to manage live restaurant availability and maximize covers.</li><li>Bid farewell to guests, ensuring a positive end to their dining experience.</li><li>Ensure all menus are clean, accurate, and distributed across stations.</li><li>Assign tables based on guest needs and preferences, considering the flow of the restaurant.</li><li>Maintain cleanliness and proper setup of dining and serving areas.</li><li>Address guest satisfaction, including any concerns or complaints, and resolve them effectively.</li><li>Record dining reservations accurately via Guest Center/Open Table, keeping the database updated.</li><li>Promote and provide information about events, promotions, and menu offerings.</li><li>Liaise with kitchen, management, and serving staff to ensure seamless service.</li><li>Assist guests with coats and bags in the cloakroom, ensuring property security.</li><li>Stay informed on venue concepts, menu items, and events to enhance guest interactions.</li><li>Attend daily reception briefings for operational updates.</li><li>Build strong relationships with building tenants as part of a guest recognition program.</li><li>Handle special guest requests, dietary requirements, and event bookings.</li><li>Manage lost property according to SOP.</li><li>Follow reception duties outlined in the SOP manual and maintain grooming standards</li><li>Ensure all health, safety, and food hygiene requirements are met.</li><li>Handle high-profile guests with the utmost professionalism, maintaining discretion and ensuring their experience is exceptional at all times.</li><li>Any task as assigned by management.</li></ul>Knowledge, Experience and Skills <ul><li>3+ years of related experience working in fine dining, high volume environment.</li><li>High school diploma or equivalent.</li><li>Experience assisting with high-profile guests, ensuring their needs are met with the highest level of service.</li><li>Strong planning, time management, and organizational skills, with a particular focus on floor and reservations planning to maximize restaurant capacity and service quality.</li><li>Ability to build positive relationships with colleagues and guests.</li><li>A keen sense of ownership, responsibility, and a desire to exceed expectations.</li><li>Fluent in spoken English, bilingual skills are a plus.</li><li>Strong knowledge with data management and reservation systems.</li><li>Ability to work a flexible schedule including days, nights, weekends, and holidays.</li><li>Strong organizational skills, punctuality, and attention to detail.</li><li>Ability to work independently while maintaining communication with the team.</li><li>Professional demeanor, discretion, and reliability.</li></ul>Physical Requirements<ul><li>Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. </li><li>Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.</li><li>May be able to lift and carry up to 15 lbs. at times.</li><li>Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. </li><li>Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. </li><li>Climbing steps regularly.</li><li>Prolonged periods of standing.</li></ul>Compensation<ul><li>The base pay range for this position is $25.00 - $28.00 per hour. This position is not included in the tip pool.</li><li>The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment experience, job-related knowledge, qualifications and skills, etc.</li></ul>Estiatorio Milos is an Equal Opportunity Employer.Pay: $25.00 - $28.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Lead Host / Hostess

Starwood Hotels

<div>Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can&rsquo;t do it alone. That&rsquo;s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.<div>
When restaurant guests arrive , the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand&rsquo;s best self. 
We&rsquo;re currently seeking a Maitre'd who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. 
<ul><li>Managing the shifts reservations &ndash; ensuring service flows and Guests needs are met</li><li>Greet incoming and departing Guests warmly with a genuine smile and eye contact; direct Hosts to escort Guests them to assigned dining area; present menus</li><li>Make reservations for Guests inside and calling into the restaurant</li><li>Answer incoming calls to the restaurant and provide appropriate service</li><li>Manage the flow of Guests into the Dining and Bar areas; provide accurate wait times to incoming Guests, if appropriate</li><li>Call Guests to confirm reservations or answer questions, as necessary</li><li>Communicate with other Hosts Guest tables and/or special needs</li><li>Communicate Guest notes to Managers, Kitchen, and Service Team by using chits</li><li>Tend to special Guest needs and requests</li><li>Recognizing, welcoming, noting restaurant regulars, VIP Guests, and/or critics</li><li>Research, detail, and track VIP guest preferences and those of his/her contacts</li><li>Communicate all VIP guests to leadership and team members as soon as a new booking is made, or walk-in arrives</li><li>Update and track VIPs and faces to know communication and training documents as needed or as new information becomes available</li><li>Inform Guests of basic information about offerings at the restaurant and/or hotel property details or initiatives</li><li>Maintaining a strong and friendly presence at the door</li><li>Communicating to the kitchen necessary information about Guests and covers</li><li>Checking, securing, and returning Guests belongings</li><li>Additional requests made by management to maintain flow of service, Guest experience, and/or restaurant cleanliness</li><li>Inputting special buttons into POS for daily and/or weekly specials as communicated by chef/management</li><li>Updating Single platform online menu content daily/weekly to ensure all online channels are up to date with correct menus</li><li>Audit all online channels to ensure operational information is correct</li></ul> 
About you... 
Passionate about hospitality and food and beverage with previous similar work experience. 
Basic knowledgeable of banquet operations, a team player, hard worker, and detail oriented. 
Is flexible and willing to meet the demands of a 24-hour operation.</div>
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$26.00 Hourly
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.</div>

Seasonal Maitre'd

Soho House & Co

<div>
 
 The role&hellip;
 
 
 
 At Soho House, the
 
 Front Desk Agent
 
 , assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&amp;B options and other amenities but not limited to gym, spa and shared workspace.
 
 
 A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.
 
 
 
 Main Duties
 
 
 
 <ul>
 <li>
 Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House &amp; Co property
 </li>
 <li>
 Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.
 </li>
 <li>
 Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
 </li>
 <li>
 Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
 </li>
 <li>
 Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
 </li>
 <li>
 Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
 </li>
 <li>
 Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
 </li>
 <li>
 Team player with general phone etiquette and participate in Daily Shift briefings.
 
 
 </li>
 </ul>
 
 Required Skills/Qualifications
 
 
 
 <ul>
 <li>
 At least 1 year of similar role or customer service / facing role
 </li>
 <li>
 Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
 </li>
 <li>
 Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
 </li>
 <li>
 Problem solving skills and bring conflict resolution to any anticipated or current matter
 </li>
 <li>
 Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
 </li>
 <li>
 Strong communication skills and ability to understand and follow written and verbal instructions
 </li>
 <li>
 Flexible schedule and ability to work nights, weekends and holiday&rsquo;s (as needed)
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Must be able to seize, grasp, turn and hold objects with hands.
 </li>
 <li>
 Must be able to work on your feet for at least 8 hours.
 </li>
 <li>
 Fast paced movements are required to go from one part of the club to others.
 </li>
 <li>
 Must be able to move, pull, carry or lift at least 40 pounds.
 </li>
 <li>
 Occasionally kneel, bend, crouch and climb as required.
 
 
 </li>
 </ul>
 
 Why work with us...
 
 
 
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
 
 <ul>
 <li>
 Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match
 </li>
 <li>
 Paid Time Off: Full- Time Employees have sick day's + vacation days
 </li>
 <li>
 Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
 </li>
 <li>
 Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
 </li>
 <li>
 Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.
 </li>
 <li>
 Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
 </li>
 <li>
 Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
 </li>
 <li>
 Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.
 
 
 </li>
 </ul>
 In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
 
 
 Pay Range
 
 
 $23&mdash;$24 USD
</div>

Front Desk Agent - Soho House New York

Eataly

<div>Company Description 
Eataly, renowned as the world&rsquo;s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caff&egrave;, and we&rsquo;re on the lookout for Team Members to help be part of this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new caf&eacute;. Are you ready to make your mark? Join us at Eataly Caff&egrave;! 
Job Description 
Eataly Caffe Team Members serve as brand ambassadors, embodying Eataly&rsquo;s core values of hospitality and exceptional quality. Team members skillfully craft and serve a variety of specialty hot and cold beverages, following Eataly&rsquo;s recipes while also accommodating guests' special requests. Team members work across all areas of the operation in both back-of-house and front-of-house. In addition to beverage preparation, team members are responsible for maintaining cleanliness and 
upholding health and safety standards. Eataly Caffe Team Members prepare food items following Eataly&rsquo;s recipes and high standards, ensuring an exceptional experience for every guest.<ul><li>
Provides guests with outstanding service and in-depth knowledge of specialty products.</li><li>
Greets, guides, and assists guests throughout their experience at Eataly Caffe.</li><li>
Prepares and serves authentic Italian espresso across multiple counters, including coffee/caf&eacute; drinks and prepared food.</li><li>
Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe, including back-of-house and front-of-house areas.</li><li>
Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe, including back-of-house and front-of-house areas.</li><li>
Masters product knowledge and storytelling to answer questions about our menu and products, offering guidance on allergens and ingredient information.</li><li>
Maintains Eataly Caffe standards of guest service, presenting a hospitable and professional demeanor during all levels of business volume</li><li>
Ensures the Caffe remains clean and organized at all times in both guest and employee areas through assigned cleaning duties, such as: bathroom checks and table maintenance, washing dishes and equipment, cleaning prep and service stations, and stocking guest and employee areas.</li><li>
Receiving retail and product orders. Unloading, organizing, and stocking deliveries; recording information; communicating shortages, discrepancies, and expired or damaged products.</li><li>
Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)</li><li>
Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills.</li><li>
Performs other duties as required or assigned.</li></ul> 
Qualifications 
<ul><li>
Knowledgeable and enthusiastic about coffee, tea and drink preparation and product</li><li>
Outstanding communication and guest service skills</li><li>
Ability to follow recipe and execute tasks according to standard</li><li>
Ability to follow DOH / Company Regulations</li><li>
Ability to perform simple mathematical calculations and follow directions for all production</li><li>
1+ year barista experience on a manual espresso machine preferred</li></ul>
JOB REQUIREMENTS<ul><li>
Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends</li><li>
Ability to lift up to 50 pounds</li><li>
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting</li><li>
Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale</li><li>
Dexterity for rapid repeated movements</li></ul>
Compensation: The hourly compensation for this role is $17-$18 per hour + tips 
Additional Information 
Benefits and Perks<ul><li>
Medical, Dental, Vision Insurance and Paid Parental Leave</li><li>
Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits</li><li>
Free staff lunch daily and discounts at Eataly</li><li>
Fun staff classes on products and Italian cuisine</li></ul></div>

Team Member - Eataly Caffe Rockefeller (Tipped)

Explore 1712+ Front of house manager in New York this March. Find roles across top companies and apply now to boost your career.