office manager

front desk receptionist

front desk agent

operations manager

administrative manager

front of house manager

Five Guys

<div><div>Front of the House Manager 
</div><div>Front of the House Manager are responsible for leading all FOH members in running a warm, welcoming, efficient and profitable operation, managing day-to-day operations and longer-term projects, maintaining high standards and conditions, and fostering a positive environment for guests and staff. Reports to: Food and Beverage Operations Manager 
 
RESPONSIBILITIES: 
 
Store Goals
</div><ul><li>Ensure excellent overall store performance</li>
<li>Manage profit &amp; loss, by following cash control/security procedures, maintaining inventory, managing labor, scheduling, reviewing financial reports, and taking appropriate actions</li>
<li>Maintain an &quot;A&quot; health inspection rating at all times</li>
<li>Keeping Fair workweek premiums to a minimum</li>
<li>Maintain satisfactory Secret Shopper and Steritech averages</li>
</ul><div>Customer Service</div><ul>
<li>Maintain excellent customer service</li>
<li>Take customer orders, maintain fast, accurate service, and positive guest relations</li>
<li>Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process</li>
<li>Resolve guest complaints or concems</li>
</ul><div>Leadership</div><ul>
<li>Effectively train, supervise, and mentors all bar staff members</li>
<li>Hold employees accountable to Company standards using corrective action process</li>
<li>Conduct performance appraisals</li>
<li>Celebrate employee successes</li>
<li>Lead by example, showing rather than telling</li>
<li>Delegate fairly and appropriately</li>
<li>Encourage employees to develop their skills and/or grow with the Company</li>
</ul><div>Teamwork &amp; Communication</div><ul>
<li>Work as a team member to support other employees in their duties</li>
<li>Follow the lead and direction of your GM/DM</li>
<li>Communicate challenges and successes</li>
<li>Be respectful of all guests, employees, vendors, and supervisors</li>
</ul><div>Accountability</div><ul>
<li>Take ownership over tasks that are assigned to you</li>
<li>Hold self to the highest standard of performance</li>
<li>Be knowledgeable of and hold yourself to all Company standards</li>
<li>Be knowledgeable and hold yourself to the FGNY House Rules and theEmployee Handbook</li>
</ul><div>Station Mastery</div><ul>
<li>Prepare and serve alcoholic and non-alcoholic beverages in accordance with standard recipes</li>
<li>Follow responsible alcohol service guidelines</li>
<li>Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them</li>
<li>Maintain expert knowledge of all bar offerings</li>
<li>Take orders from guests and input into POS, ensuring 100% accuracy</li>
<li>Handle guests' special dietary needs, allergies, or special requests with utmost sensitivity following Company service standards</li>
</ul><div>Other Responsibilities</div><ul>
<li>Attend mandatory meetings including staff meetings, leadership meetings, etc.</li>
<li>Perform opening and closing duties to Company standards</li>
<li>Perform other duties as assigned by your supervisor</li>
</ul><div>
 
ESSENTIAL FUNCTIONS 
Reasonable accommodation will be considered and implemented in accordance with ADA requirements.
</div><ul><li>18+ years of age</li>
<li>Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks)</li>
<li>Function in a fast-paced and noisy environment</li>
<li>Tolerance to temperature fluctuations</li>
<li>Work with hazardous substances such as hot oil</li>
<li>Read, write, speak, and understand basic English</li>
<li>Communicate clearly</li>
<li>Lead a team effectively</li>
<li>Use a basic computer system (ex. cash register)</li>
<li>Finger dexterity</li>
<li>Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</li>
<li>Available to work nights, weekends and holidays, and variable schedule, per the needs of the business</li>
<li>Maintain general knowledge of FGNY: locations, transportation, management team, etc.</li>
<li>Adhere to Company's policies and procedures, as well as City, State, and Federal laws and mandates</li>
</ul><div>
 
EQUAL EMPLOYMENT OPPORTUNITY &amp; REASONABLE ACCOMMODATION STATEMENT 
FGNY is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other basis prohibited by federal, state, or local laws. Additionally, consistent with the Americans with Disabilities Act (ADA), Swingers is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.</div> 
-<div> 
An artificial intelligence tool that may be considered an Automated Employment Decision Tool (AEDT) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:</div><ul>
<li>The candidate&rsquo;s ability to perform the tasks in the available job role.</li>
<li>The candidate's self-rated skill proficiency.</li>
<li>The candidate&rsquo;s fit for this job posting.</li>
</ul><div>The use of AI technology is used to converse with candidates, screen based on the position&rsquo;s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired.</div></div>

Front of the House Manager

SA Hospitality Group

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.
 
SA Hospitality Group is Italian at heart — the vision of Gherardo Guarducci and Dimitri Pauli, who have reimagined old-world sensibilities for the modern-day New York clientele. Since 2003, the group has thoughtfully expanded into a collection of iconic destinations with its three brands — Sant Ambroeus, Casa Lever, and Felice — now spanning 25+ restaurants across Manhattan, the Hamptons, Palm Beach, Aspen, Milan, and Paris, with continued growth ahead.
 
Felice Flatiron, our newest restaurant in New York City, will be opening soon and is currently seeking exceptional and authentic individuals to join our team of restaurant professionals! We are looking for front-of-house candidates who are passionate about hospitality, have a strong affinity for high-quality Italian cuisine and beverages, and thrive in a dynamic work environment.
 
An In-Person Open Call is scheduled for the following job vacancies:
 
Servers: $11.35/hr + tips
 Bartenders: $11.35/hr + tips
 Bussers : $11.35/hr + tips
 Runners: $11.35/hr + tips
 Hosts: $17-$23/hr
 Floor Manager: $75-$80k
 
WHERE: 
Felice Flatiron is located at 220 5th Avenue, New York, NY 10001
 <ul>
<li>Once you arrive, please use the side entrance.</li>
</ul>
WHEN: 
Wednesday, April 15th: 11am - 6pm
 Thursday, April 16th: 11am - 6pm
 Friday, April 17th: 11am - 6pm
 
Additional Information: 
Benefits and Perks
 <ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Paid Time Off</li>
<li>Discounts at our restaurants and products</li>
</ul>
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.
 
Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.

Open Call - Felice Flatiron - Front of House Positions

Happy Medium

<div>
 
 About the Business
 
 
 
 Happy Medium exists to help people experience art in a fun, low stakes way. The
 
 
 
 
 Front of the House plays a critical role in welcoming our guests and creating
 
 
 
 
 remarkable experiences; (remarkable is defined here as: "worthy of being or likely to
 
 
 
 
 be noticed especially as being uncommon or extraordinary.
 
 
 
 
 
 
 About the Role
 
 
 
 We&rsquo;re looking for a hands-on, people-first General Manager to oversee daily operations across our two New York City locations. You&rsquo;ll be the connective tissue between our teams and our guests &mdash; ensuring both locations run smoothly, our staff feels supported, and every customer leaves with a great experience.
 
 
 
 What You&rsquo;ll Do
 
 
 
 Team Leadership &amp; Culture
 
 
 <ul>
 <li>
 
 Recruit, train, and develop a high-performing team across both locations
 
 </li>
 <li>
 
 Foster a positive, inclusive workplace culture rooted in hospitality values
 
 </li>
 <li>
 
 Conduct regular 1:1s, performance reviews, and coaching sessions
 
 </li>
 <li>
 
 Manage scheduling, staffing levels, and conflict resolution
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Guest Experience
 
 
 <ul>
 <li>
 
 Champion a consistently excellent guest experience at both locations
 
 </li>
 <li>
 
 Respond to guest feedback and resolve issues with professionalism and care
 
 </li>
 <li>
 
 Set and uphold service standards, ensuring the team embodies them daily
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Operations &amp; Facilities
 
 
 <ul>
 <li>
 
 Oversee day-to-day operations at both NYC locations, coordinating between sites as needed
 
 </li>
 <li>
 
 Maintain facilities to brand standards &mdash; managing vendor relationships, repairs, cleanliness, and compliance
 
 </li>
 <li>
 
 Implement and improve operational systems, processes, and workflows
 
 </li>
 <li>
 
 Partner with ownership/leadership on budgets, ordering, and inventory management
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 <ul>
 <li>
 
 3&ndash;6 years of management experience in restaurant or hospitality settings
 
 </li>
 <li>
 
 Proven ability to lead and motivate teams across multiple locations or departments
 
 </li>
 <li>
 
 Strong operational instincts with a knack for solving problems on the fly
 
 </li>
 <li>
 
 A genuine passion for hospitality and delivering exceptional guest experiences
 
 </li>
 <li>
 
 Excellent communication and interpersonal skills
 
 </li>
 <li>
 
 Comfortable moving between locations and managing competing priorities
 
 </li>
 <li>
 
 Ability to navigate POS systems, scheduling software, and basic P&amp;L reporting
 
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 
 Weekend and evening availability&nbsp;
 
 </li>
 <li>
 
 Ability to lift 25 lbs&nbsp;
 
 </li>
 </ul>
 
 
 ﻿
 
 
 
 Compensation &amp; Benefits
 
 <ul>
 <li>
 
 Base salary starting at $85,000, commensurate with experience
 
 </li>
 <li>
 
 Health benefits
 
 </li>
 <li>
 
 Paid time off
 
 </li>
 </ul>
 
 
 
 
 Equal Opportunity
 
 
 
 Happy Medium is an equal opportunity employer and values an inclusive, diverse workplace. We welcome candidates of all backgrounds and experiences to apply.
 
 
 
 
 
</div>

General Manager - Happy Medium

Gui Steakhouse

<div>GUI Steakhouse by Sungchul Shim and the team behind Michelin-starred Kochi and Mari. 
GUI is a Michelin-recognized American steakhouse with a distinctly modern perspective. Rooted in Korean heritage and shaped by the energy of New York, the menu reflects a layered approach to flavor, technique, and hospitality. Ranked among the city&rsquo;s leading steakhouses, GUI delivers a dining experience that is at once polished, expressive, and globally informed&mdash;welcoming both New Yorkers and guests from around the world.
Position Overview
We are seeking an experienced Maitre D to lead the front door and guest experience at GUI. This role is both operational and administrative, serving as the first and last point of contact while orchestrating the flow of service with precision, warmth, and authority.
The ideal candidate embodies refined hospitality, anticipates guest needs intuitively, and upholds Michelin-level standards while maintaining the energy and pace of a high-volume New York steakhouse.
Key Responsibilities
 
 
Guest Experience &amp; Service Leadership<ul><li>
Serve as the primary host and ambassador of the restaurant, ensuring every guest is welcomed with poise, warmth, and confidence</li><li>
Manage the reservation book and floor flow with strategic awareness of pacing, turn times, and guest preferences</li><li>
Anticipate guest needs, special occasions, and VIP recognition with discretion and personalization</li><li>
Maintain a strong presence on the floor, supporting service teams and elevating overall guest experience</li><li>
Resolve guest concerns with professionalism and immediacy, ensuring seamless recovery when needed</li></ul>
Reservations &amp; Administrative Oversight<ul><li>
Oversee and manage all reservations through platforms such as OpenTable and/or SevenRooms</li><li>
Maintain detailed guest profiles, notes, and preferences to enhance repeat experiences and build long-term relationships</li><li>
Coordinate with management on seating strategies, large party planning, and VIP accommodations</li><li>
Assist in reservation reporting, tracking covers, cancellations, and pacing metrics</li><li>
Support marketing and operations by ensuring reservation accuracy for special events, collaborations, and seasonal programming</li></ul>
Team Collaboration &amp; Standards<ul><li>
Work closely with the General Manager and service team to ensure cohesive and elevated service execution</li><li>
Guide and support host team members, setting standards for tone, posture, and communication</li><li>
Uphold and reinforce company policies, reservation guidelines, and service protocols</li><li>
Participate in training and continuous development of front door operations</li></ul>
Qualifications<ul><li>
Minimum 3&ndash;5 years of experience as a Maitre D, Lead Host, or similar role in a high-end, Michelin-recognized, or luxury steakhouse environment</li><li>
Strong understanding of New York dining culture, pacing, and guest expectations</li><li>
Experience with reservation and CRM systems
</li><li>Exceptional communication skills with a polished, confident, and composed demeanor</li><li>
Highly organized with the ability to multitask and make real-time decisions under pressure</li><li>
A genuine passion for hospitality, with a focus on anticipation, detail, and authenticity</li></ul>
Preferred Experience<ul><li>
Background in Michelin-starred or Michelin-recognized restaurants</li><li>
Experience in high-volume fine dining or top-tier steakhouses</li></ul>
Compensation &amp; Benefits<ul><li>
Competitive salary based on experience</li><li>
Health insurance options (following eligibility period)</li><li>
Paid time off and commuter benefits</li><li>
Opportunities for growth within a dynamic and expanding restaurant group</li></ul>
More detail about Gui Steakhouse part of Sung Shim Food Group</div>

Maitre D

GreyWind

<div><div>GREYWIND, the latest restaurant from award-winning chef DAN KLUGER is seeking a Maitre'D to join our team!
If you are self-motivated, hard-working, highly-organized, and have a passion for people and hospitality, WE WANT TO MEET YOU! 
About Us:
We are a multi-unit restaurant concept including &ndash;<ul><li>
Greywind - Greenmarket-driven restaurant with American cuisine featuring seasonal, local ingredients at the forefront creating a playful, modern take on recognizable dishes using bold, unexpected flavors.</li><li>
The Bakery at Greywind - An all day bakery featuring a seasonal selection of housemade breads, baked goods, breakfast sandwiches, coffee, tea, salads and sandwiches.</li><li>
Spygold &ndash; An intimate, firelit cocktail bar featuring modern versions of classic favorites highlighting seasonal ingredients and local, artisanal spirits.</li></ul>
As a team, we pride ourselves in going above and beyond for our guests and for each other. 
 
About YOU:
 
The ideal candidate must also have excellent communication skills and excel in team-oriented environments. As the Maitre'D, you are the first impression of our space and it's important that you have an outgoing and energetic personality and are able to interact positively with others in high-pressure situations. The Maitre'D is responsible for seating guests, managing the reservation book, keeping parties organized across multiple events spaces, checking coats and bags, and keeping a hospitable demeanor at all time. This position reports to the Food &amp; Beverage Team.
 
 
Must be available Monday, Friday, and Saturday nights (non-negotiable) and be willing to work a mix of lunch and dinner shifts. 
 
GREYWIND provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected Veteran status or genetics. In addition to federal law requirements, GREYWIND complies with applicable state and local laws governing non-discrimination in employment.</div>
More detail about Greywind part of Hardscrabble Hospitality</div>

Maitre'd

Soho House & Co.

<div>The role&hellip;

At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Overnight Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&amp;B options and other amenities but not limited to gym, spa and shared workspace.

A successful Front Desk Overnight Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.

Main Duties
<ul>
<li>Responsible for shift breakdown and financial / accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe</li>
<li>Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House &amp; Co property</li>
<li>Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.</li>
<li>Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)</li>
<li>Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily</li>
<li>Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience</li>
<li>Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler</li>
<li>Team player with general phone etiquette and participate in Daily Shift briefings.</li>
</ul>
Required Skills/Qualifications
<ul>
<li>At least 1 year of similar role or customer service / facing role</li>
<li>Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.</li>
<li>Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera</li>
<li>Problem solving skills and bring conflict resolution to any anticipated or current matter</li>
<li>Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment</li>
<li>Strong communication skills and ability to understand and follow written and verbal instructions</li>
<li>Flexible schedule and ability to work nights, weekends and holiday's (as needed)</li>
</ul>
Physical Requirements
<ul>
<li>Must be able to seize, grasp, turn and hold objects with hands.</li>
<li>Must be able to make periodical fast paced movements are required to go from one part of the property to others.</li>
<li>Must be able to move, pull, push, carry or lift at least 30 pounds.</li>
<li>Must be able to occasionally kneel, bend, crouch and climb is required.</li>
<li>Must be able to perform physical activities such as lifting, cleaning, and stooping.</li>
<li>Must be able to stand, walk, lift, and bend for long periods of time.</li>
</ul>
Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
<ul>
<li>Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match</li>
<li>Paid Time Off: Full- Time Employees have sick day's + vacation days</li>
<li>Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically</li>
<li>Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability</li>
<li>Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.</li>
<li>Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
<li>Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.</li></ul></div>

Overnight Front Desk Agent - Soho House New York

ABCV

<div>Join us for at our next hiring event!
Friday, 3/13/26 from 12pm-2pm 
Address: Corporate Office. 111 Prince St 2FL, New York, NY 10012 
 
*There is a button located near the entrance - press it and you will be buzzed in* 
**Please bring a copy of your resume** 
THE BRAND<div>
abcV by Jean-Georges is here to serve plant-based, non gmo, sustainable, artisanal and organic food, sourced locally and globally from small &amp; family farms.</div><div> 
Executive Chef Neal Harden focuses on fermentation, culturing, and wood fire cooking through regional and global influences to highlight market-sourced produce. 
 
The beverage menu features biodynamic wines, craft beers, cold-pressed juices, organic teas, and restorative tonics to complement the plant-based menu.</div>
We are actively seeking experienced hospitality professionals to join our both our Front of House and Back of House team for our opening! Our ideal talent embodies both hospitality and a thoughtful approach to guest experiences, works well in a dynamic and fast-paced environment, and is passionate about providing superb hospitality to our members and their guests.
We are offering world-class, full-time opportunities within the following departments. All roles require flexible scheduling and availability to work on weekdays, weeknights, weekends &amp; holidays! 
Front of the House:
Back Servers and Hosts 
(The pay range for tipped employees will be minimum wage ($17.00) plus tips and a tip credit is taken when applicable.)
Back of the House:<div>
Prep Cooks, Line Cooks, etc... 
(pay range between $18 &ndash; $20 per hour, based on position offered and other factors) * 
 
<ul><li>The determination of what a specific employee in this job classification is paid depends on a number of factors, including but not limited to prior employment history/job-related knowledge, qualifications and skills, etc.</li></ul></div> 
We are proud to offer a competitive menu of benefits including:<ul><li>
Comprehensive benefits program including medical, dental, and vision.</li><li>
Pre-Tax Commuter Benefits</li><li>
Employee Discounts</li><li>
Growth &amp; Development opportunities</li></ul>
Jean Georges is an Equal-Opportunity Employer.
More detail about abcV part of Restaurants by Jean-Georges</div>

Open Call - FOH + BOH Positions

Explore 1855+ Front of house manager in New York this April. Find roles across top companies and apply now to boost your career.