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<div><p><b>ADP is hiring a Lead Client Success Operations Manager.</b></p><br>
<p><br>
In this role, you will be responsible for designing, implementing, and enabling Client Success solutions, processes and data, along with administering our Client Success (CS) platform. This includes gathering and managing data requirements and working with key stakeholders (including senior leadership) to enable our Client Success organization to deliver exceptional value to our clients. As a Lead Client Success Operations Manager, you are responsible for delivering impactful solutions to your key stakeholders and using your passion for building efficient processes and workflows, optimizing reports, and designing systems to meet business needs.<br>
<br>
To thrive in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our business run smoother, quicker, and smarter. You will combine your operations acumen and analytical skills to help us get the most value from our client success platform and processes.</p><br>
<p><b>WHAT YOU'LL DO:</b> Responsibilities</p><br>
<p><br>
<b>What you can expect on a typical day:</b></p>
<ul><li>Support, maintain, configure and administer the daily operations of our CS platform for the NAS Client Success Organization</li>
<li>Identify new ways to increase automation and efficiency of the CS teams and work with cross-functional teams to implement these solutions across processes, systems, and data</li>
<li>Manage the implementation of solutions, including data and requirements gathering, design, testing, and continuous improvement</li>
<li>Interface regularly with our internal team to surface client success data requirements</li>
<li>Build scalable processes and rules to ensure data hygiene, process compliance, and clean reporting</li>
<li>Detect early signals of at-risk accounts and create automated alerts for CSMs to address them</li>
<li>Build workflows and dashboards that analyze client data to identify new opportunities that trigger actions for CSMs to proactively engage with clients</li>
<li>Define and evolve client health scoring and reporting</li>
<li>Ensure all processes are well documented and maintained up to date</li>
<li>Create and refine reports for business leaders, optimizing them for automation as needed</li>
<li>Build relationships with CS Leadership and Client Success ICs. Work with stakeholders across the business from marketing to engineering.</li>
</ul><p><b>TO SUCCEED IN THIS ROLE:</b> Requirements</p>
<ul><li>2+ years of experience managing a CS platform (Gainsight, SFDC CS Workflows, etc.)</li>
<li>BA/BS &ndash; or equivalent in education and experience</li>
<li>Passion for customer success and designing processes that scale</li>
<li>5 years of experience in operational analytics with a focus on Client Success</li>
<li>2+ years of experience working in B2B or Enterprise software</li>
<li>Ability to analyze various data sets and present findings in an actionable and insightful way</li>
<li>Ability and desire to learn new tools and systems</li>
<li>Ability to work cross-functionally in a rapidly changing environment</li>
<li>Understand and translate business needs into technical requirements and design</li>
<li>Excellent organization skills; experience maintaining detailed project plans, meeting deadlines, and proactively surfacing risks and issues</li>
<li>Strong communication skills; able to work with a variety of stakeholders including senior leaders</li>
</ul><p></p><div><p><b>BONUS POINTS FOR THESE:</b> Preferred Qualifications</p>
<ul><li>Experience managing Gainsight at large organization</li>
<li>Gainsight Admin certification (SFDC or NXT)</li>
<li>Experience as a Salesforce Administrator</li>
<li>Experience as a Customer Success Manager</li>
<li>Ability to work asynchronously</li>
<li>Exceptionally strong written communication</li>
<li>Familiarity with Agile methodology</li>
</ul></div><p></p><div>Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days &amp; Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $79,800.00 - USD $213,930.00 / Year*<br>
<br>
<ul><li>Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
</li></ul></div><p><b>A little about ADP:</b> We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.</p>
<p><b>Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP:</b> ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.</p>
<p><b>Ethics at ADP:</b> ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</p></div>

Lead Client Success Operations Manager

Ascendion

<div><div><p><b>About Ascendion
</b></p><p>Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 11,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
</p><p>Ascendion | Engineering to elevate life
</p><p>We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
</p><ul><li>Build the coolest tech for world&rsquo;s leading brands
</li><li>Solve complex problems &ndash; and learn new skills
</li><li>Experience the power of transforming digital engineering for Fortune 500 clients
</li><li>Master your craft with leading training programs and hands-on experience
</li></ul><p><b>Experience a community of change makers!
</b></p><p>Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
</p><p><b>About the Role:
</b></p><ul><li>As a Project Manager within Legal &amp; Compliance Operations (LCO) team, you will lead initiatives to integrate AI-driven solutions, strengthen automation adoption, and enhance governance structures to align with legal and regulatory programs.
</li><li>This role requires a proactive, product-oriented mindset, coupled with robust cross-functional leadership and project governance skills.
</li><li>The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate effectively with technical and non-technical stakeholders.
</li></ul><p><b>Job Title </b>: Public Policy Manager V
</p><p><b>Key Responsibilities:
</b></p><ul><li>Identify and implement automation opportunities across LCO workflows, applying a product-centric mindset to operational challenges.
</li><li>Manage automation and AI projects end-to-end, including roadmap development, milestone tracking, risk mitigation, and communication with leadership and stakeholders.
</li><li>Drive adoption of automation and AI across LCO by partnering with Product, Engineering, and LCO lines of business to build and deploy low-code/no-code automation tools.
</li><li>Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data and strategic goals.
</li><li>Use data visualization and analysis to tell compelling stories that influence decision-making.
</li><li>Proactively identify and address risks, roadblocks, and dependencies across cross-functional teams, escalating issues as needed to prevent blockers.
</li><li>Maintain comprehensive documentation, including project plans, opportunity trackers, and repositories of action items, to ensure transparency and program success.
</li></ul><p><b>Minimum Qualifications:
</b></p><ul><li>Bachelor&rsquo;s Degree and 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience.
</li><li>Experience with the Legal, Public Policy, or Regulatory domains, including audit, control/safeguard management, and a baseline understanding of legal and regulatory risks in the tech industry.
</li><li>Proven experience implementing automation and AI-driven initiatives in operational workflows and/or compliance.
</li><li>Strong understanding of AI capabilities and their practical application within Operations.
</li><li>Proven stakeholder management skills, with experience building productive relationships across multiple teams.
</li><li>Demonstrated critical thinking skills with the ability to leverage data to anticipate challenges, unblock issues, and inform decision-making.
</li><li>Excellent communication skills, both verbal and written, with experience creating effective executive-level presentations.
</li><li>Experience with data analysis tools such as SQL, Tableau, or similar.
</li><li>Experience with project management methodologies and tools.
</li></ul><p><b>Preferred Qualifications:
</b></p><ul><li>Advanced understanding of AI/ML and Generative AI applications.
</li><li>Basic coding and scripting skills (e.g.: Python or JavaScript) to support prototyping, workflow automation, and effective collaboration with technical teams.
</li><li>Six Sigma or other process automation certification.
</li><li>FAANG or big tech background.
</li></ul><p><b>Location: </b>New York, NY or Washington, DC [Onsite]
</p><p><b>Salary Range: </b>The salary for this position is between $166,400 &ndash; $215,904 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
</p><p><b>Benefits </b>: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]
</p><p><b>Want to change the world? Let us know.
</b></p><p>Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let&rsquo;s talk!</p></div></div><div></div>
<br><div><div><h4 class="jobSectionHeader"><b>Preferred Skills
</b></h4><div><div>Public Policy
<ul><li><div>Program Management
</div></li><li><div>Project Management
</div></li><li><div>Stakeholder Management
</div></li><li><div>Legal/Compliance
</div></li><li><div>Regulatory
</div></li><li><div>Operations Management
</div></li></ul></div></div></div><div><h4 class="jobSectionHeader"><b>Job details
</b></h4><div><div><h6 class="jobSectionHeader"><b>Job ID
</b></h6><p>331226
</p></div><div><h6 class="jobSectionHeader"><b>Job Requirements
</b></h6><p>Public Policy Manager V
</p></div><div><h6 class="jobSectionHeader"><b>Location
</b></h6><p>New York, New York, US
</p></div><div><h6 class="jobSectionHeader"><b>Recruiter
</b></h6><p>Chirag
</p></div><div><h6 class="jobSectionHeader"><b>Email
</b></h6><p>chirag.balani@ascendion.com
</p></div></div></div><div><h4 class="jobSectionHeader"><b>About Ascendion
</b></h4><div><h6 class="jobSectionHeader"><b>Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees.
</b></h6><p>Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.</p></div></div></div>

Public Policy Manager V

American Express

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p></p><p>
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p></p><p><b>
How will you make an impact in this role?</b></p><p></p><p>
The American Express Brand is our most important asset, and our in-house creative agency helps bring the brand to life in marketing, servicing, and colleague communications. To help GABM attain the ambitious goal of becoming the most creative department in the Fortune 500, our In-House agency aims to foster a creative community in service of delivering best-in-class creative that is high-quality, cost-efficient, and quick-to-market.</p><p></p><p>
The Senior Capacity Manager will report into the OnBrand Director of Agency Operations as part of the Operations capability, and work collaboratively with internal account, operations, creative, and production leads to validate that the right creative and production resources were assigned to each active and pipeline project, informed by specialty and bandwidth. The focus of this role will be to facilitate capacity planning and adjustments to ensure efficient utilization for multiple account portfolio workstreams across OnBrand&rsquo;s program, certifying that workstreams are operating smoothly and serving overall business goals.</p><p></p><p>
The Senior Capacity Manager must possess a proactive collaborative mind-set and be solution oriented in undefined territory. The focus and skillsets required for each project vary from strategic to executional activities, and the Capacity Manager must flex staffing adjustment decisions accordingly in close support of Director-level colleagues.</p><p></p><p>
To be successful in this role, the Capacity Manager must be an excellent collaborator and self-starter, intuitively translating Account-level project needs into actionable resourcing considerations. They should have experience navigating tight timelines, supporting high-visibility initiatives, and always seek to identify opportunities for improvement. They must possess an ability to adapt their communication style, content, and medium to suit the task or audience. Business maturity, and humility are essential for great Capacity management, to help discipline leads serve their client and colleague collaborators.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li><p>
Collaborate with the Account Director, Creative Director, and Production Lead as well as any additional Director-level resources who may be added to the MSP or OnBrand internal org in future to make sure the right creative and production resources are assigned to each given task, informed by specialty and bandwidth.</p></li><li><p>
Leverage American Express&rsquo; OnBrand Workfront instance to support reporting to help manage to larger OnBrand program goals and inform plans to help achieve them. Help assess risk and course correct as needed.</p></li><li><p>
Help manage incoming and transitioning resourcing requests and deliver ongoing resourcing decisions. Meet with Account and Operations colleague stakeholders regularly to make communication easy and transparent regarding project capacity issues and decisions on resourcing or services.</p></li><li><p>
Oversee resource change management</p></li><li><p>
Expert knowledge of the resourcing and capacity components in Workfront, including power-usage of workload balancer tool and uplifted intake forms, to provide ongoing support for optimizing the tool informed by trends and best practices, and help OnBrand leadership apply this view to inform our resource decision making</p></li><li><p>
When new opportunities arise, which require skill sets outside of our current MSP bench, coordinate with Freelance Engagement Managers to help quickly develop a resource plan recommendation and budget requirements to support sell-in.</p></li></ul><p></p><p><b>
Requirements:</b></p><p></p><ul><li><p>
3+ years in Resource management and Project management. Agency or in-house creative team experience required. Strong background in digital worktypes (e-mail, landing pages, banner animations, video) is priority. Experience serving a global financial service or travel/lifestyle brand is a plus</p></li><li><p>
Change and risk management experience</p></li><li><p>
Budget management</p></li><li><p>
Strong communication and managerial skills, with experience articulating the end-to-end creative process, framing strategic challenges and opportunities, and collaborating with a variety of partners and stakeholders</p></li><li><p>
Relationship management. Ability to manage time and organize creative workloads with colleagues, partners and agencies. Must cut through clutter and drive results to reinforce integrity of the internal agency and American Express brand</p></li><li><p>
Working knowledge of marketing operations and development. Ability to manage multiple projects simultaneously and thrive in a fast-paced and iterative work environment</p></li><li><p>
Expert knowledge of Workfront, in particular workload balancer and reporting functions</p></li><li><p>
Continuously seeks and learns from feedback to improve</p></li><li><p>
Bachelor&rsquo;s degree required.</p></li></ul><p></p>
<p>
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits</p><p>
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.</p><p>
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
6% Company Match on retirement savings plan</li><li>
Free financial coaching and financial well-being support</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul><p>
For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>
US Job Seekers - Click to view the &ldquo;Know Your Rights&rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster</p><p>
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions</p></div>

Senior Capacity Manager, OnBrand

Aramark

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div><div><p>
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.</p><p></p><p><br>
LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience?not a requirement?and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting lifeWorksRestaurantGroup.com</p><p></p><p><br>
The salary range for this position is $75,000.00 to $85,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.? Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits &amp; Compensation. ?</p><p>
There is no predetermined application window for this position, the position will close once a qualified candidate is selected.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2></div><div><p>
Leadership</p><ul><li>
Use Aramark's coaching model to engage and develop team members to their fullest potential</li><li>
Reward and recognize employees</li><li>
Ensure individual and team performance meets objectives and client expectations</li><li>
Plan and lead daily team briefings</li><li>
Ensure safety and sanitation standards in all operations</li></ul><p><br>
Client Relationship</p><ul><li>
Identify client needs and communicate operational progress</li></ul><p><br>
Financial Performance</p><ul><li>
Ensure the completion and maintenance of P&amp;L statements</li><li>
Deliver client and company financial targets</li><li>
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins</li></ul><p><br>
Productivity</p><ul><li>
Bring value through efficient operations, appropriate cost controls, and profit management</li><li>
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives</li><li>
Ensure entire team is trained and able to implement</li><li>
Supervise team regarding production, quality and control</li></ul><p><br>
Compliance</p><ul><li>
Maintain a safe and healthy environment for clients, customers and employees</li><li>
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour</li></ul><p><br>
Additional Responsibilities</p><ul><li>
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director</li><li>
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer</li></ul><p><br>
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Requires at least 1 year of experience</li><li>
Requires at least 1 year of experience in a management role</li><li>
Bachelor's degree or equivalent experience preferred</li><li>
Strong interpersonal skills</li><li>
Ability to maintain effective client and customer rapport for mutually beneficial business relationships</li><li>
Ability to demonstrate excellent customer service using Aramark's standard service model</li><li>
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers</li><li>
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.</li><li>
Must be able to stand for extended periods of time.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Education</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
About Aramark</b></h2></div><div><p><b>
Our Mission</b></p><p>
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.</p><p>
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.</p><p><b>
About Aramark</b></p><p>
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.</p></div></div></div>

Food Service Manager

National Basketball Association

<div><p><b>WORK OPTION: </b>The NBA currently provides eligible employees the option of working remotely one day per week.</p><p><b>
Group Summary:</b></p><p>
At the NBA, we&rsquo;re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world. As a global sports and media business, the NBA is so much more. While so many of our departments run the league&rsquo;s on-court activities, manage relationships with television and digital media partners, or develop marketing partnerships with some of the world&rsquo; most recognizable companies, our Human Resources team is focused on our people. We&rsquo;re hard at work ensuring that NBA employees have a safe, supportive, challenging, and rewarding place to come to work each day. We&rsquo;re a Center of Excellence, made up of subject matter experts from each of our respective fields: HR Business Partnerships, Benefits, Compensation, Legal, Talent Acquisition, and more.</p><p></p><p><b><br>
Job Summary:</b></p><p>
As a member of our collaborative, adaptable, and fast-paced Talent team, you will drive innovation and impact across the global Talent function by optimizing systems, processes, and tools to enhance recruiting, performance management, learning, and employer branding. We are looking for a team-oriented talent operations expert who can lead process design, system integrations, and training to ensure all team members are operating to the best of their abilities. You will lead the implementation of cutting-edge technologies, oversee compliance, and collaborate with internal stakeholders to deliver data-driven insights and continuous improvements that align with organizational goals. You&rsquo;re willing to extend yourself to support your colleagues, and ready to present and test new ideas. You learn from the wins as much as the losses, and no matter what, you show up to play tomorrow. This role will shape the future of Talent strategy at the NBA by implementing exceptional tools and processes while championing a employee experience through streamlined talent processes and programs.</p><p>
You will be expected to work from our New York office (645 5th Ave.) with the option to work remotely 1 day per week.</p><p><b><br>
Major Responsibilities:</b></p><ul><li>
Elevate the global Talent function through process and system optimization, implementation, and adoption, as well as training, compliance, recruiting analytics, and employer branding.</li><li>
Oversee and improve all talent tools and systems and ensure they can deliver on desired outcomes in partnership with Talent Acquisition and Talent Management leadership. This includes the ATS, CRM, performance management, LMS and other related technologies. Ensure system updates and improvements are integrated as part of the Talent roadmap.</li><li>
Execute the design and implementation of all Talent processes and programs in a new HRIS system. This includes defining requirements and ensuring these are met as part of implementation.</li><li>
Oversee the appropriate and effective use of all Talent systems and technology globally, ensuring all team members are operating efficiently, in accordance with organizational and DEI standards, and delivering exceptional value to the organization.</li><li>
Analyze core processes across Talent Acquisition, Talent Management &amp; Learning, identifying opportunities for improvement and implementing changes to improve team functioning and impact.</li><li>
Uphold compliance with legal requirements in all recruiting activities.</li><li>
Work alongside People Analytics to enhance Talent data analysis, including the development of dashboards, reports, and metrics to facilitate continuous improvement.</li><li>
Ensure Talent vendors, including contingent and retained search firms, Applicant Tracking System vendor and Learning partners, deliver services in a cost-effective manner and in accordance with signed agreements. Oversee inventory of currently contracted vendors, measure effectiveness and satisfaction, and make recommendations to improve overall value.</li><li>
Identify, research, and evaluate innovative and emerging talent systems, tools, vendors, and strategies.</li><li>
Support Talent Acquisition&rsquo;s employer branding efforts and strategy in collaboration with the HR Communications and Social Content teams.</li><li>
Improve the new internal talent profile platform for employees to match their skills and knowledge to current and open positions across the NBA</li><li>
Improve utilization of the Learning Management tools and systems to elevate employee experience and improve efficiency.</li></ul><p></p><p><b><br>
Required Education/Professional Experience:</b></p><ul><li>
5+ years of experience in a corporate Talent Acquisition or Staffing function, including recruitment, sourcing, and project management experience</li><li>
2+ years in Recruitment Operations project managing, implementing and configuring modern TA technology stacks, including Applicant Tracking Systems and technologies used to attract, nurture and manage a pipeline of talent</li><li>
Prior experience configuring and optimizing Talent Management and Learning &amp; Development systems highly preferred</li><li>
Experience building, scaling, and deploying processes in a high-growth, rapidly adapting environment</li><li>
Ability to responsibly handle confidential information</li></ul><p><b><br>
Required Skills/Knowledge Attributes:</b></p><ul><li>
Deep understanding of Talent systems, platforms and metrics, as well as how best to achieve full optimization and adoption. Prior experience with Workday, Phenom, and Linkedin highly preferred.</li><li>
Able to operate within a global Talent function, as well as navigate the unique cultural and legal variances of recruiting and hiring in international regions.</li><li>
Ability to effectively collaborate with both internal and external stakeholders to establish credibility.</li><li>
Experience developing and cultivating partnerships with Talent Vendors, with a focus on optimizing recruitment, talent attraction, employer branding and talent development.</li><li>
Customer service orientation and consultation skills with focus on building outstanding relationships at all levels. Excellent client service skills and the capacity to facilitate the needs of multiple business units.</li><li>
Passionate about improving processes and comfortable leading change.</li><li>
Proven ability to think strategically and use data to gain insights and solve problems.</li><li>
Ability to analyze sophisticated problems and propose solutions within existing technical and operational constraints</li><li>
Ability to influence and persuade through compelling written and verbal communication</li><li>
Strong business and professional presence</li></ul><p></p><p><b><br>
Salary Range:</b> $120,000 - $140,000</p><p><b>
Job Posting Title: </b>Senior Manager</p><p></p><p><br>
The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.<br>
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The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.<br>
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The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA&rsquo;s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.<br>
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<b>About the NBA</b><br>
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital&rsquo;s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA&rsquo;s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.</p></div>

Talent Operations Lead

<div><div><div><p><b>Ready to Transform the Future of Retail Banking Infrastructure?</b></p><p>
Join JLL as an <b>Engineering Program Director</b> for our Retail Banking Portfolio. In this fully remote role, you'll orchestrate game-changing programs across our engineering verticals from anywhere in the US!</p><p></p><p>
This role includes up to 20% travel across the US, offering the perfect blend of remote flexibility and hands-on engagement with our nationwide retail banking portfolio.</p><p></p><p>
This isn't your typical engineering management position; you'll be the strategic mastermind behind critical facility operations, data governance initiatives, and cross-functional program execution that directly impacts major retail banking operations. From managing multi-million dollar portfolios and leading emergency response protocols to creating executive-level dashboards and driving engineering efficiency initiatives, you'll wear many hats while collaborating with diverse stakeholders.</p></div></div><p></p><p><b>
Check out some of your day:</b></p><ul><li>
Driving the planning, coordination, and execution of programs that span several verticals within the JLL Engineering group.</li><li>
Working with key stakeholders, business, and key technical leaders to help align functional solutions and execute a plan for programs, including data management, data governance, data quality, strategy alignment, along with reporting and analytics.</li><li>
Continuous Improvement: Detect systematic issues, process problems, and other risks and work with the appropriate colleagues to find resolutions.</li><li>
Proactively manage assigned projects/programs to ensure milestones are achieved within plan, including proactively managing execution progress, managing communications, reporting status, managing resources, managing change, removing roadblocks, and resolving conflicts.</li><li>
Manages and monitors project budget resources, deliverables, quality, forecasting, milestones, and scopes of work.</li><li>
Tracking and reporting of key milestones and business metrics; Creating data visualizations and dashboard summaries for executive-level management.</li><li>
Own and execute implementation plans for defined engineering programs designed for increasing engineering efficiency and productivity.</li><li>
Ownership and management of engineering operations and maintenance of all building systems for the portfolio.</li><li>
Serve as SME for engineering-related projects and support the IFM team as a trusted advisor to ensure all PM programs are completed on time and efficiently.</li><li>
Ensure maintenance of facility electrical, mechanical, structural, life safety, and critical back-up systems are maintained, and system up time is maximized.</li><li>
Apprise the FM and client stakeholder teams of all conditions affecting system operations and reliability. The specific areas of responsibility include, but are not limited to, program management, procedure development, and tracking of operational indices.</li></ul><p></p><p><b>
Here is who we are looking for:</b></p><p><b>
Required</b></p><ul><li>
5+ years in commercial facility operations</li><li>
Extensive mechanical, electrical, plumbing, and fire suppression system knowledge of commercial/critical facilities</li><li>
Managerial experience of direct and indirect reports. Ability to get peers on board through vision sharing and trust.</li><li>
Excellent interpersonal skills, ability to communicate well in both oral and written reports.</li><li>
Must have fundamental skills in critical systems such as emergency/stand-by generators, HVAC systems, and BAS/BMS technologies.</li><li>
Must be able to respond 24/7 as needed outside of time off requests in the event of emergencies and business-impacting incidents.</li><li>
Ability to manage urgent matters with thought leadership, collective reasoning, and a leadership mentality.</li></ul><p></p><p><b>
Preferred</b></p><ul><li>
Bachelor&rsquo;s degree in mechanical or electrical engineering</li></ul></div><p></p>

Engineering Program Director

DocGo

<p></p><div><p><b>Title: </b>Coordinator, Onboarding Operations</p><p><b>
Location: </b>685 Third Avenue, New York, NY 10017</p><p><b>
Hourly Rate: </b>$28 - $30 per hour
</p><p><b>Employment Type:</b> Temporary, 6-month contract, with the possibility of temp to perm</p><div><p><b>
Schedule</b>: 5 days a week, Monday through Friday</p></div><p></p><p><b>
About DocGo:</b></p><p>
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.</p><p></p><p><b>
About the Role:</b></p><p>
The Onboarding Operations Coordinator supports critical components of the onboarding process that ensure compliance, accuracy, and timely completion of required tasks for new hires. This role focuses on administrative aspects of DocGo&rsquo;s new hire onboarding process. By owning key recurring tasks, the Coordinator will help maintain efficiency, consistency, and operational readiness across markets, while contributing to the development of a clear career progression path within the onboarding team.</p><p></p><p><b>
Responsibilities:</b></p><p>
The Onboarding Operations Coordinator role includes the following primary responsibilities, with additional duties as assigned:</p><p></p><div><div><p><b>
Onboarding Administration &amp; Compliance</b></p><ul><li>
Conduct I-9 verification calls and ensure timely completion of I-9 tasks.</li><li>
Manage new hire administrative tasks including payment elections, wage forms, and other tasks as assigned.</li><li>
Monitor and complete weekly credential audits in alignment with compliance requirements.</li><li>
Support completion and review of New Hire Forms as assigned.</li><li>
Maintain accurate documentation across HR systems (e.g., Workday, Checkr) and ensure compliance with company policies and regulatory requirements.</li></ul><p><b><br>
Process Support &amp; Efficiency</b></p><ul><li>
Execute recurring tasks to free up Onboarding Specialists for higher-value activities (candidate communication, stakeholder updates, process improvement).</li><li>
Track task completion and escalate issues or delays to the appropriate Onboarding Specialist or manager.</li><li>
Contribute to process consistency by documenting workflows and supporting updates to SOPs.</li></ul><p></p><p><b>
Collaboration &amp; Team Support</b></p><ul><li>
Partner with Onboarding Specialists, Credentialing, Payroll, and IT teams to ensure smooth task completion.</li><li>
Provide administrative coverage to maintain team efficiency when Specialists are training new hires, developing SOPs, or out of office.</li><li>
Participate in cross-training opportunities to ensure continuity across core onboarding processes.</li></ul><p></p><p><b>
Additional Duties</b></p><ul><li>
Additional duties and responsibilities, as assigned.</li></ul></div><p></p><div><div><p><b>
Requirements &amp; Qualifications:</b></p><p>
The Onboarding Operations Coordinator should possess the following qualifications:</p><ul><li>
0-2+ years of experience in human resources (HR), onboarding, talent acquisition/recruiting, compliance or related roles in fast-paced environments.</li><li>
Strong attention to detail and organizational skills; able to manage multiple recurring tasks with accuracy.</li><li>
Excellent communication skills and a collaborative mindset.</li><li>
Comfort navigating HR and compliance systems (Workday and Checkr preferred) and Microsoft Office applications.</li><li>
Ability to work independently and escalate issues appropriately.</li><li>
Commitment to ensuring a smooth, compliant, and efficient onboarding experience.</li></ul></div></div></div><p></p><p>
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p><p></p><p><i>
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.</i></p></div>

Coordinator, Onboarding Operations - Temporary

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