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human resources operations manager

manager, operations

operations manager

Keta Medical Center

<div>
 <strong>
  OPERATIONS MANAGER &ndash; KETA MEDICAL CENTER
  <br/>
  <br/>
 </strong>
 KETA Medical Center leads New York and New Jersey in providing safe and effective ketamine treatments to adults struggling with mood disorders. At all seven of our offices, we offer intravenous ketamine and Spravato, an FDA-approved nasal spray.
 <br/>
 <br/>
 We are currently seeking a detail-oriented and highly organized
 <strong>
  Operations Manager
 </strong>
 to support the day-to-day administrative operations across all clinic locations, with a focus on managing facilities issues, tech and non-tech vendors, new office set up, inventory management, logistics, scheduling and related operational matters across all of our offices. The ideal candidate has experience in project management, is tech savvy and
 <br/>
 <br/>
 thrives in a fast-paced environment.
 <br/>
 <br/>
 This position is on-site, with regular travel to our seven office locations. E 39th Street; W 86th Street; W 96th Street; Brooklyn Heights; New Rochelle; Oradell, NJ; and Westfield, NJ
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage inventory, systems, vendors and facility needs across locations
  </li>
  <li>
   Serve as liaison with tech and non-tech vendors, and coordinate services as needed to ensure smooth functioning of offices
  </li>
  <li>
   Lead and manage cross-functional projects, ensuring timelines, deliverables, and outcomes are met
  </li>
  <li>
   Respond to facility and operational issues as they arise and help streamline workflows
  </li>
  <li>
   Ensure clinics maintain a clean, organized, and welcoming environment that is consistent across all locations
  </li>
  <li>
   Support special projects and collaborate with leadership as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of relevant experience in operations or clinic administration
  </li>
  <li>
   Strong project management and organizational skills, with attention to detail
  </li>
  <li>
   Strong technical background and comfort working with systems, tools, and vendors
  </li>
  <li>
   Strong organizational skills and attention to detail
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Comfortable learning and navigating various systems and software, and helping train others to use them
  </li>
  <li>
   Ability to work independently while collaborating with multiple teams
  </li>
  <li>
   Experience in a healthcare or medical office setting is strongly preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Base salary of $100,000
  </li>
  <li>
   Performance-based bonus eligibility
  </li>
  <li>
   Health, dental, and vision insurance
  </li>
  <li>
   Paid time off, paid holidays
  </li>
  <li>
   401(k) plan with employer matching
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 We provide a positive work environment focused on patient care and comfort, and you&rsquo;ll have the opportunity to contribute to an innovative treatment model in mental health care.
 <br/>
 <br/>
 For more information, visit us at ketamc.com.
 <br/>
 <br/>
 E04JI802h2c2407sulk
</div>


Operations Manager - Healthcare

Mars United Commerce

<div><div>Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we&rsquo;ve become global leaders in four key commerce disciplines &ndash; Strategy &amp; Analytics, Digital Commerce, Content &amp; Experiences, and Retail Consultancy &ndash; that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe.</div><div>
</div><p>
We are currently seeking a Client Operations Manager. This position ensures that the team operates in a highly efficient manner while maintaining the highest quality standards, and supports the Operations Director and team by managing scoping and establishing processes and ways of working to consistently deliver a best-in-class product and service.</p><p><b>
This person must reside within a commutable distance to the Mars United Commerce New York office.</b></p><p><b>
PRIMARY RESPONSIBILITIES:</b></p><ul><li>
Operations Director Support</li><li>
Financials</li></ul><p><b>
Business Support</b></p><ul><li>
Assist Operations Lead and Client Lead with annual scope development and custom scope enhancements</li><li>
Own staff allocation and budget reports</li><li>
Manage scopes and process to ensure team is both funded and reports at 90% billable.</li><li>
Support the building of tools to assist in the scoping process (e.g., AI/Marilyn integration)</li><li>
Help implement new roles or ways of working to meet client needs</li><li>
Coordinate and recap weekly meetings to discuss present and future issues/updates</li><li>
Support Operations Lead and Client Lead in developing and contributing to QBRs</li><li>
Execute solutions to resolve issues</li><li>
Work closely with Operations Lead and New Business lead on RFI/RFP responses to identify needs or resources, as well as determining appropriate allocation, budgets and staff recommendations</li><li>
Coordinate agenda and content for VP team meetings</li></ul><p><b>
Financials</b></p><ul><li>
Work with Project Management on monthly financial updates</li><li>
Optimize funding/utilization based on monthly reports</li></ul><p><b>
Onboarding and Training</b></p><ul><li>
Help onboard new team members and Clients</li><li>
Deploy training to improve overall productivity (e.g. brief training)</li><li>
Schedule and participate in ongoing best practices forums</li></ul><div><b>
SKILLSETS REQUIRED:</b></div><ul><li>
Bachelor&rsquo;s degree in advertising, marketing, business or related field</li><li>
3+ Years of marketing or Operations experience, agency or project management experience preferred</li><li>
Interest in the Operations discipline</li><li>
Experience in Shopper Marketing is a plus</li><li>
Proficiency in Word, Excel and PowerPoint</li><li>
Ability to manage time, adhere to strict timelines, multitask and work well under pressure</li><li>
Ability to support with Client Operations and Procurement</li><li>
Detail Oriented</li><li>
Proactive nature in the seeking of work/responsibility</li><li>
Dependability in execution of work and as member of assigned team</li><li>
Enthusiastic, solution-oriented attitude in accepting work/new challenges</li><li>
Desire to learn all aspects of the assigned client scope of work and tactics</li><li>
Effective interpersonal skills working well across functions</li><li>
Conscientious work ethic</li></ul><div>
 Mars United Commerce is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.</div><div>
</div><div>
Mars United Commerce has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.</div><div>
</div><div><i>
Compensation Range: $73,910- $116,380 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be November 30, 2025.</i></div><div>
</div><div>
#dp</div><div>
#LI-BS1</div><div>
#LI-Hybrid</div></div>

Client Operations Manager

Nardello

<div><p><b>About Nardello &amp; Co.</b></p>
<p>
Ranked as the pre-eminent US investigative firm by <i>Chambers &amp; Partners</i>, Nardello &amp; Co. is a global leader in complex investigations. Our experienced professionals support clients across civil and white-collar criminal litigation, arbitration, due diligence, anti-corruption and fraud investigations, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships, and compliance consulting.</p>
<p>
Our clients include top law firms, financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals, governments, NGOs, sports organizations, and academic institutions. With offices in New York, London, Washington, DC, Los Angeles, Hong Kong, Dubai, and Singapore, our team comprises former federal prosecutors, international lawyers, law enforcement and intelligence professionals, forensic experts, and analysts.</p><p></p><p><b><br>
Position Overview</b></p>
<p>
Reporting to the Chief People Officer, the HR Operations Manager will play a critical role in supporting and maintaining operational processes related to the employee lifecycle. Reporting to the Chief People Officer and collaborating closely with finance and operations teams, this role ensures smooth HR operations and compliance across the firm&rsquo;s global footprint.</p><p></p><p><b><br>
Key Responsibilities</b></p>
<p><b>
Employee Lifecycle Management</b></p>
<ul>
<li>Prepare and distribute offer letters and onboarding documentation</li>
<li>Coordinate background checks with third-party providers</li>
<li>Ensure seamless onboarding, including systems and benefits setup</li>
<li>Support offboarding processes, including termination documentation and equipment collection</li>
</ul>
<p><b>HR Operations &amp; Compliance</b></p>
<ul>
<li>Manage all aspects of the HRIS including maintaining accurate employee records</li>
<li>Assist with benefits selection, cost analysis and open enrollment</li>
<li>Administer payroll and liaise with PEO and other outside vendors for benefits and compliance</li>
<li>Coordinate 401(k) enrollment and assist with benefits inquiries</li>
<li>Track visa and immigration documentation and ensure compliance</li>
<li>Manage global harassment prevention training</li>
<li>Oversee US HR legal posting requirements</li>
<li>Support global HR policy handbook updates and acknowledgements</li>
</ul>
<p><b>Culture &amp; Engagement</b></p>
<ul>
<li>Support initiatives to enhance company culture and employee experience</li>
<li>Assist with employee surveys and engagement activities</li>
<li>Track retention and performance metrics; prepare leadership summaries</li>
</ul>
<p><b>People Analytics &amp; Reporting</b></p>
<ul>
<li>Collect and report HR metrics (e.g., turnover, retention, engagement)</li>
<li>Prepare dashboards and reports for leadership decision-making</li>
<li>Support year-end compensation reporting</li></ul><br>
<p></p>
<p><b>
Skills &amp; Experience</b></p>
<ul>
<li>Minimum of 7 years of HR operations experience in a global corporate environment; professional services preferred</li>
<li>Minimum of 3 years of experience in payroll and benefits administration</li>
<li>Strong quantitative reasoning skills</li>
<li>Proficiency in MS Office, strong Excel (functions and formulas) and PowerPoint</li>
<li>Ability to proactively manage responsibilities and deadlines</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to collaborate across domestic and international teams</li>
<li>Excellent verbal and written communication skills</li>
<li>CRM experience, such as Salesforce, a plus</li></ul><br>
<p></p>
<p>
Nardello &amp; Co. offers a competitive compensation and benefits package.</p><p></p><p><br>
We are an Equal Opportunity Employer</p></div><p></p>

Human Resources Operations Manager

Braze

<div><div><p>At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.</p>
<p>
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity &ndash; inside and outside our organization.</p>
<p>
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p>
<p>
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p>
<p>
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.</p></div><p><b>
WHAT YOU'LL DO</b></p>
<p>
We are seeking a Senior Product Operations Manager to join our Product Program Management team and help Braze build a best-in-class product through operational excellence. You will be responsible for driving greater efficiency and effectiveness across the product management team by designing and implementing the infrastructure, processes, and tools that enable PMs to focus on strategy, business impact, and execution at scale. This role will build on the existing product operations foundation, but you'll have the opportunity to define the Product Operations roadmap.</p>
<p>
Key job responsibilities:</p>
<ul>
<li>Optimize Planning Process
<ul><li>Partner with PM leadership to drive improvement of our existing planning framework</li>
<li>Provide support to help PMs align strategy, priorities, and cross-team dependencies by standardizing planning templates, managing dependency trackers, and facilitating alignment forums</li>
</ul></li><li>Improve Product Development Process and EA &amp; Beta Program
<ul><li>Refine product development workflows to improve efficiency and collaboration between product, design and engineering from discovery through delivery</li>
<li>Enhance EA and Beta release processes by automating customer intake and feature provisioning, and manage communication protocols for critical product updates</li>
</ul></li><li>Drive Continuous Improvement in Product Processes
<ul><li>Conduct regular assessments of existing product processes (e.g., product feedback notes and asks from GTM teams) to identify inefficiencies and implement scalable improvements</li>
</ul></li><li>Enable Data-Driven Decision Making for PMs
<ul><li>Partner with Product Management leadership and Product Analytics to coordinate building data infrastructure, reporting, and insights that help PMs and leadership make informed, data-driven decisions tied to business outcomes</li>
</ul>
</li></ul><p><b>WHO YOU ARE</b></p>
<ul>
<li>3+ years of experience in Product Operations, Product Management, or a related role in B2B SaaS</li>
<li>Experienced in building scalable processes, tools, and frameworks to improve efficiency, consistency, and effectiveness across a PM organization</li>
<li>Analytical and pragmatic thinker, able to translate complex data into actionable insights, know when to implement new processes, and when to keep workflows lightweight</li>
<li>Excellent at executing complex and large-scale change management &mdash; working with multiple stakeholders (Product, Design, Engineering, Analytics, Finance, etc.), aligning teams, and ensuring initiatives are delivered seamlessly from planning to rollout</li>
<li>Comfortable navigating ambiguity, prioritizing initiatives, driving measurable impact, and influencing outcomes without direct authority.</li>
<li>Sense of urgency and commitment to delivering high-quality work in a fast-paced environment</li>
<li>Hands-on experience with product management tools (e.g., Productboard, Looker, Amplitude, Linear, Glean, and other best-in-class product management products)</li>
</ul>
<p>For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $135,000 and $155,000/year with an expected On Target Earnings (OTE) between $155,000 and $195,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.</p>
<p>
#LI-Hybrid</p><div><div>
<p><b>
WHAT WE OFFER</b></p><br>
<p><i>
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country </i><i>here</i><i>. More details on benefits plans will be provided if you receive an offer of employment.</i></p>
<p>
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p>
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work&reg;</li>
</ul>
<p><b>ABOUT BRAZE</b><br>
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.&trade; Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.</p>
<p>
Braze is proudly certified as a Great Place to Work&reg; in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News &amp; World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
<br>
Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.</p>
<p>
You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, S&atilde;o Paulo, Seoul, Sydney and Tokyo &ndash; not to mention our employees in nearly 50 remote locations.</p>
<b>
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER</b>
<p>
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.</p>
<p>
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience &ndash; regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you <i>you</i>.</p>
<p>
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.</p>
<i>
Please see our</i><i> </i><i>Candidate Privacy Policy</i><i> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.</i></div></div></div>

Senior Product Operations Manager

Neuberger Berman

<div><div>The firm is seeking a hands-on Legal Entity Data Management Supervisor to lead and coordinate strategic initiatives focused on the core data platforms. This supervisory role requires the analysis of business requirements and the engagement of stakeholders from Legal, Finance, Tax, Technology, Operations, and Investment teams. The primary objective is to drive the successful advancement of the firm&rsquo;s legal entity management platform.</div><div></div><div>
Key Responsibilities</div><ul><li><div>
Business Partnership: Collaborate across Legal, Finance, Tax, Technology, Operations, and Investments teams, working closely with business stakeholders to understand firm-wide processes and how data is utilized.</div></li><li><div>
Process Improvement: Ensure adherence to existing procedures and standards, and work with stakeholders to develop new processes and models where necessary.</div></li><li><div>
Requirements Analysis: Lead the analysis of business requirements and partner with team members to develop flexible data models and integration points that maximize reusability and maintainability.</div></li><li><div>
Client Relationship Management: Constantly seek opportunities to enhance customer satisfaction and strengthen client relationships.</div></li><li><div>
Application Service Delivery Collaboration: Partner seamlessly with the Application Service Delivery group, responsible for delivery and service management.</div></li><li><div>
Project Management: Facilitate Agile project management duties, including stand-up meetings, sprint planning, and other related ceremonies.</div></li><li><div>
Training and Documentation: Prepare mockups, training materials, and recommendations for best practices.</div></li><li><div>
Business Analysis Testing: Oversee BA testing to ensure business requirements are appropriately implemented.</div></li><li><div>
Data Analysis: Perform detailed analysis on large data sets to assess data quality and its business impact.</div></li><li><div>
Technical Workflow Design: Develop technical workflow diagrams to support the design and implementation of best practice data management controls and procedures.</div></li></ul><div></div><div>
Qualifications</div><ul><li><div>
Education and Experience: Bachelor&rsquo;s degree (BS or BA) with at least 10 years of legal entity management experience in a fast-paced environment.</div></li><li><div>
Business Knowledge: In-depth understanding of the Alternatives business and complex legal structures, with a focus on legal entity management.</div></li><li><div>
Data Expertise: Strong background in data analysis and analytics, with the ability to work with large data sets.</div></li><li><div>
Software Delivery Experience: Foundational experience in full cycle software delivery, either as a business analyst or developer.</div></li><li><div>
Project Delivery: Experience with complex enterprise application systems, distributed applications, web applications, or system integration solutions.</div></li><li><div>
Systems Knowledge: Familiarity with systems supporting the legal entity lifecycle, such as Diligent, Aladdin, Everest, and Appian.</div></li><li><div>
Agile Methodology: Working understanding of Agile methodology and its framework.</div></li><li><div>
User Acceptance Testing: Knowledge of coordinating comprehensive end-to-end user acceptance testing.</div></li><li><div>
Firm-wide Liaison: Ability to communicate effectively with all areas and regions of the firm.</div></li><li><div>
Professionalism: Demonstrates a strong sense of professional pride and individual accountability.</div></li></ul><div></div><div>
Hybrid Work</div><div>
The current hybrid work schedule for this position is 3 days in the office. Please understand that the hybrid schedule may be modified or eliminated at any time at Neuberger Berman&rsquo;s discretion.</div><div></div><div>
#LI-DD2</div><div>
#LI-Hybrid</div><div></div><div>
Compensation Details</div><div></div>
The salary range for this role is $130,000-$160,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee&rsquo;s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), life insurance and other benefits to eligible employees.<div></div><div>
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</div><div></div><div><i>
Neuberger Berman is an equal </i><i>opportunity</i><i> employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact </i><div><i>onlineaccommodations@nb.com</i></div><i>.</i></div><div></div><div><i>
Learn about the </i><div><i>Applicant Privacy Notice</i></div><i>.</i></div></div>

Legal Entity Data Operations Manager

<div></div><div><div><div>White Plains</div>
</div><div><div>NY - New York
</div></div><div><div>Logistics, Transportation,Warehousing, Supply Chain
</div></div><div><p><b>Job Description</b></p>
<div><b>Senior Operations Manager - Dry Bulk - White Plains, NY</b><br>
Global Ocean Freight-ADM Shipping<br>
This is a full time, exempt level position.<br>
<br>
<b>Position Summary and Responsibilities:</b><br>
The Global Ocean Freight department (GOF) is responsible for overseeing the day to day voyage management of dry bulk vessels. Primary customers include internal ADM counterparts and destinations. The department serves as a liaison between the vessel owner and cargo receivers and handles all aspects of the ocean freight business. The group takes operational responsibility of vessels and cargoes controlled by ADM on a global basis.<br>
The ideal candidate will be engaged in gaining a broad overview of all facets of the ocean freight business. This will include, but is not limited to, working in vessel operations, following the loading and discharge of bulk cargoes, initiating freight payments, claims handling, calculating laytime, and settlement of freight accounts. Additional duties consist of port agency appointments, voyage optimization and performance monitoring, and liaising between various internal departments globally.<br>
<br>
As a Senior Operations Manager, the candidate must be able to mentor, develop and implement procedures for a growing team. In addition to day to day activities, the candidate is expected to lead and participate with Global Ocean Freight initiatives and projects, which require risk mitigation, asset management and cost avoidance solutions.<br>
<br>
<b>Required Skills:</b><ul><li>
Excellent verbal and written communication skills. Must be able to professionally communicate with internal customers and outside brokers and agents.</li><li>
Ability to communicate with all levels within the organization including senior management and global destinations</li><li>
Coach/Mentor trainees and junior operators</li><li>
Distribute Fleet to Vessel operators in the absence of upper management</li><li>
Proficient knowledge of Microsoft Office Suite</li><li>
Ability to problem solve and think outside of the box</li><li>
Limited night and weekend availability to handle any issues that may arise</li><li>
Works well within a dynamic group environment</li><li>
Critical thinker with proven track record of problem solving</li><li>
Independent decision making</li><li>
Able to cultivate and grow strong and beneficial business relationships</li><li>
A positive attitude and continuous improvement of skillsets</li><li>
Speaks/writes English fluently</li><li>
Ability to manage 7-10 vessels and execute daily commercial operations</li><li>
Proven track record of implementing and creating SOP for operational efficiencies</li><li>
Responsible for handling and settling of complex disputes and claims</li><li>
Responsible for coordinating complex stow plans with chartering, trade and vessel command</li><li>
Responsible for calculating optimal speed and consumption with voyage optimization efforts</li><li>
Monitor fleet performance</li><li>
Ability to negotiate vendor contracts and discounts</li><li>
Ability to be the project manager on various shipping projects</li><li>
Supervision of fleet compliance with company policy and industry regulations</li></ul><b>
Experience and Education Requirements:</b><ul><li>
Bachelor&rsquo;s degree</li><li>
Deck License with time at sea is a plus</li><li>
Previous management experience is a plus</li><li>
Maritime background and prior sailing experience is preferred</li><li>
Minimum 15+ years&rsquo; experience operating dry bulk vessels</li><li>
Prior experience with voyage management systems such as IMOS, Softmar</li><li>
Prior experience with DA DESK</li><li>
Previous experience with Sea Cargo Charter and Scope 3 Emission reduction efforts is preferred</li><li>
Prior experience with bunker purchasing</li><li>
Knowledge and experience with Maritime regulations</li><li>
Experience with operating multiple commodities; major and minor bunker cargoes</li><li>
Experience cleaning cargo holds with managing expectations for loading next cargo</li></ul><b>
Our Offer:</b><ul><li>
Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment.</li><li>
Room for innovative thinking and growth with the possibility to manage your own career path.</li><li>
A company culture that promotes continuous learning and diversity.</li><li>
Excellent career opportunities in a world-leading agricultural and nutrition company.</li></ul>
Excited about this role but don&rsquo;t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.<br>
<br>
ADM requires the successful completion of a background check.<br>
<br>
REF:100529BR</div>
</div><p></p><div><div>Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
<br>
<br>
If hired, employees will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
<br>
<br>
The pay range for this position is expected to be between:</div>
</div><p></p><div><div>$148,000 - $230,700.00</div>
</div><div><p><b>Salaried Incentive Plan</b></p>
<div>The total compensation package for this position will also include annual bonus and a long-term incentive plan
</div></div><p></p><div><div><b>Benefits and Perks</b>
<br>
<br>
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
<br>
<ul><li><b>Physical wellness</b> &ndash; medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).</li>
<li><b>Financial wellness</b> &ndash; flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers&rsquo; compensation, legal assistance, identity theft protection.</li>
<li><b>Mental and social wellness</b> &ndash; Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).</li></ul>
Additional benefits include:
<br>
<ul><li>Paid time off including paid holidays.</li>
<li>Adoption assistance and paid maternity and parental leave.</li>
<li>Tuition assistance.</li>
<li>Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.</li></ul><ul><li>Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.</li></ul></div>
</div><p></p><div><div><b>#IncludingYou</b><br>
<br>
Diversity, equity, inclusion and belonging are cornerstones of ADM&rsquo;s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments &mdash; environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.<br>
<br>
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law</div>
</div><p></p><div><div><b>About ADM</b>
<br>
<br>
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We&rsquo;re a global leader in human and animal nutrition and the world&rsquo;s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.</div>
</div><div><p><b>Req/Job ID</b></p>
<div>100529BR</div>
</div><p></p><div><div>#LI-Onsite
</div></div><div><p><b>Ref ID</b></p>
<div>#LI-JW1</div></div></div>

Senior Operations Manager - Dry Bulk - White Plains, NY

Google

<div>
 This role may also be located in our Playa Vista, CA campus.
 <br/>
 <br/>
 Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 <br/>
 <br/>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 <strong>
  New York, NY, USA; Los Angeles, CA, USA
 </strong>
 .
 <strong>
  Minimum qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent practical experience.
  </li>
  <li>
   2 years of experience in a technical project management or a customer-facing role.
  </li>
  <li>
   Experience in project/program management or developing scalable solutions within the Technology or Media industry.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with data analysis such as SQL, spreadsheets, evaluating campaign and channel performance.
  </li>
  <li>
   Ability to manage multiple, time-sensitive projects while working on their own to drive projects to completion and high attention to detail.
  </li>
  <li>
   Ability to troubleshoot issues and effectively communicate technical concepts to audiences.
  </li>
  <li>
   Excellent communication, presentation, planning, and time management skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About the job
 </strong>
 As a member of the Partner Operations team, you'll analyze top issues facing our content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you'll drive reach, satisfaction, and resolution &mdash; making YouTube an exceptional user experience for everyone.
 <br/>
 <br/>
 As a part of the Creator Support Operations team, you will deliver exceptional experiences for YouTube's valued partners and creators through our Partner Operations and High Touch Support divisions. In this
 <br/>
 <br/>
 fast-paced, dynamic environment, you will prioritize creator needs by resolving issues, providing comprehensive platform education, and facilitating channel growth using our creator-centric approach. Our proactive team ensures seamless, global support for partners, creators and artists across the YouTube platform.
 <br/>
 <br/>
 This is a 12 month fixed-term contract opportunity.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun &mdash; and we do it all together.
 <br/>
 <br/>
 The US base salary range for this full-time position is $89,000-$127,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
 <br/>
 <br/>
 Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide operational support for partners on the YouTube platform via email and video communication while managing support issues (cases) through a queue.
  </li>
  <li>
   Troubleshoot technical issues to maximize partner performance on the platform and serve as a consultant to internal, cross-functional stakeholders on the YouTube product.
  </li>
  <li>
   Collaborate with Strategic Partner Managers (SPMs) and Partner Engineers on account deep-dives, business reviews, and insight sharing for partner growth.
  </li>
  <li>
   Analyze key metrics using quantitative and qualitative methods to generate actionable insights while identifying opportunities for operational workflow optimization and process improvement.
  </li>
  <li>
   Contribute to scaling Partner Operations for YouTube through innovation, efficiency gains, and root cause analysis, streamlining the operational workflow by identifying and eliminating bottlenecks.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>


YouTube Partner Operations Manager (Fixed-Term Contract)

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