administrative assistant Jobs in Dubai United Arab Emirates

administrative assistant

front desk receptionist Jobs in Dubai United Arab Emirates

front desk receptionist

admin assistant Jobs in Dubai United Arab Emirates

admin assistant

office administrator Jobs in Dubai United Arab Emirates

office administrator

office assistant Jobs in Dubai United Arab Emirates

office assistant

front office manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26026624<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Leading Guest Services Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures recognition of employees is taking place across areas of responsibility.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul><p><br>
</p><p><b>Maintaining Guest Services and Front Desk Goals</b></p>
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Understands the impact of Front Office operations on the Rooms area and overall property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul><p><br>
</p><p><b>Managing Projects and Policies</b></p>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Acts as the &ldquo;Service Champion&rdquo; for the Front Office and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Manages employee progressive discipline procedures for Front Office Staff.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Front Office Manager

NMC Health plc

<div><p><div><div><div><div><p><b>Key Accountabilities<br>
</b></p></div></div><br>
<div><div><ul><li><p>To provide strong leadership and management guidance to the Front Office team.
</p></li><li><p>To ensure effective operational alignment of Physician appointment scheduling with the needs of the business unit/facilities.
</p></li><li><p>To monitor and manage client expectations and satisfaction through Patient Experience feedback.
</p></li><li><p>To manage and optimise outpatient collections for the company.
</p></li><li><p>To monitor and manage the accurate recording/processing of patient data to prevent financial risk for the company.<br>
</p></li></ul></div></div><br>
</div></div></p><p></p><p><div><div><div><div><p><b>Specific Responsibilities for this Role<br>
</b></p></div></div><br>
<div><div><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow.
</p></li><li><p>To ensure that performance management contracts are in place for the team.
</p></li><li><p>Conduct and document bi-annual performance conversations .
</p></li><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.
</p></li><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.
</p></li><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .
</p></li><li><p>Maintain professional conduct and discipline within the team.
</p></li><li><p>Work closely with the recruitment team to recruit and select competent employees .
</p></li><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage.
</p></li><li><p>Ensure accurate updates on uploaded Physician schedules.
</p></li><li><p>Monitor scheduling to ensure best, effective use of Physician time.
</p></li><li><p>Ensure follow up appointments are booked and patients informed accordingly.
</p></li><li><p>Ensure optimal scheduling of appointments.
</p></li><li><p>Monitor patient feedback (Press Ganey) reports for trends in Front Office service delivery.
</p></li><li><p>Implement and support measures to increase participation rates of patients in Press Ganey surveys.
</p></li><li><p>Ensure the overall appearance of the Front Office area is in line with NMC quality and safety standards.
</p></li><li><p>Efficient accompaniment of patients to units in the absence of supporting employees.
</p></li><li><p>Outstanding and revenue reports are prepared and analysed.
</p></li><li><p>The system is updated accurately with payments received.
</p></li><li><p>Age analysis report is generated and daily follow up on outstanding amounts completed.
</p></li><li><p>Coordinate the requests and approval of payment arrangements and document accordingly.
</p></li><li><p>Ensure that challenging clients are dealt with in a professional and respectful manner.
</p></li><li><p>Effective implementation of policies and procedures.
</p></li><li><p>Monitor and manage accuracy of patient admission date.
</p></li><li><p>Clearly communicate expectations and ensure that roles and responsibilities are clear.
</p></li><li><p>Provides direction to direct reports by ensuring that everyone understands the strategy of the company and the supporting operational and clinical goals that needs to be met.
</p></li><li><p>Drives the motivation and engagement of people through creating a trusting environment where people are provided with the opportunities to try out new initiatives without feeling fearful.
</p></li><li><p>Treating people fairly consistently.
</p></li><li><p>Instils and drives desired NMC culture by living the values and the associated behaviours organisational values &ndash; setting the appropriate standards for behaviour.
</p></li><li><p>Consistently recognises the contribution and achievement of the team &ndash; being an advocate for the team
</p></li><li><p>Embraces diversity, listening without judgement to diverse and opposing points of view .
</p></li><li><p>Provide staff with the opportunities to grow and develop by encouraging self-learning, initiating training and development initiatives, coaching and on-the-job training.
</p></li><li><p>Adapt leadership style according to the specific situation.
</p></li><li><p>Produces a number of workable solutions that are effective when judged over time; considers the practical issues relating to implementing the preferred solution.
</p></li><li><p>Demonstrates an understanding of the interactions, interrelatedness and interdependence of information, patterns and events within the function/business unit and how it plays a part in the bigger system.
</p></li><li><p>Sets and continuously revises quality standards within and across departments/business unit in line with quality management principles.
</p></li><li><p>Monitors and maintains quality of functional/business unit systems, processes, resources, and outputs according to set internal and external quality standards and processes.
</p></li><li><p>Creates processes to ensure work is completed in a systematic and methodical way; proactively identifies and removes obstacles.
</p></li><li><p>Maintains consistent high levels of productivity within functional/business unit by ensuring appropriate resources, systems and processes are in place.
</p></li><li><p>Proactively drives results within own function/business unit.
</p></li><li><p>Displays high levels of self-discipline and reliability to achieve work outcomes.
</p></li><li><p>Remains aware of own behaviour and how it effects job performance and working relationships with others.
</p></li><li><p>Demonstrates an accurate awareness of own strengths and weaknesses and proactively works on self development.
</p></li><li><p>Displays high levels of self-discipline and reliability to achieve work outcomes.
</p></li><li><p>Demonstrates an ability to share and understand the feelings, needs, concerns, and/or emotional state of others (professional empathy).
</p></li><li><p>Establishes, builds, and sustain effective and trusting work relationships.
</p></li><li><p>Maintains appropriate levels of focus, professionalism, performance, and objectivity under considerable pressure or demanding situations.
</p></li><li><p>Demonstrates emotional stability and mature behaviour appropriate to the workplace even in circumstances of discord or duress
</p></li><li><p>Effectively manages current and potential conflicts between personal life and work demands.
</p></li><li><p>Remains positive in the face of adversity and assists others to recognise the positive aspects of difficult situations/obstacles, pressures and setbacks.
</p></li><li><p>Models a willingness to accept constructive feedback and makes changes where appropriate.
</p></li><li><p>Ensures that relevant resources and support systems to manage stress and setbacks are available and utilised.
</p></li><li><p>Sets clear, measurable objectives and action plans for function/business unit, in line with operational/organisational goals
</p></li><li><p>Develop and prioritises medium to long term plans for functional area / business units and anticipates potential difficulties
</p></li><li><p>Coordinates timelines and priorities within function / business unit to ensure that deadlines are met
</p></li><li><p>Identifies, assigns and manages resources to achieve functional / business unit objectives
</p></li><li><p>Uses existing timelines to monitor own and others&rsquo; progress against deadlines; maintaining an on-going awareness of obstacles that may hinder progress.
</p></li><li><p>Follows the duty schedule as assigned by the supervisor which includes different shift timings as per the need of the department
</p></li><li><p>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</p></li><li><p>Maintains patient &amp; staff confidentiality.
</p></li><li><p>To drive patient experience initiatives, monitoring patient feedback, addressing concerns promptly, and ensuring continuous improvement in service quality.</p></li></ul></div></div></div></div></p></div>
<br><div><p><div><div><div><div><p><b>Key Accountabilities<br>
</b></p></div></div><br>
<div><div><ul><li><p>To provide strong leadership and management guidance to the Front Office team.
</p></li><li><p>To ensure effective operational alignment of Physician appointment scheduling with the needs of the business unit/facilities.
</p></li><li><p>To monitor and manage client expectations and satisfaction through Patient Experience feedback.
</p></li><li><p>To manage and optimise outpatient collections for the company.
</p></li><li><p>To monitor and manage the accurate recording/processing of patient data to prevent financial risk for the company.<br>
</p></li></ul></div></div><br>
</div></div></p><p></p><p><div><div><div><div><p><b>Specific Responsibilities for this Role<br>
</b></p></div></div><br>
<div><div><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow.
</p></li><li><p>To ensure that performance management contracts are in place for the team.
</p></li><li><p>Conduct and document bi-annual performance conversations .
</p></li><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.
</p></li><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.
</p></li><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .
</p></li><li><p>Maintain professional conduct and discipline within the team.
</p></li><li><p>Work closely with the recruitment team to recruit and select competent employees .
</p></li><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage.
</p></li><li><p>Ensure accurate updates on uploaded Physician schedules.
</p></li><li><p>Monitor scheduling to ensure best, effective use of Physician time.
</p></li><li><p>Ensure follow up appointments are booked and patients informed accordingly.
</p></li><li><p>Ensure optimal scheduling of appointments.
</p></li><li><p>Monitor patient feedback (Press Ganey) reports for trends in Front Office service delivery.
</p></li><li><p>Implement and support measures to increase participation rates of patients in Press Ganey surveys.
</p></li><li><p>Ensure the overall appearance of the Front Office area is in line with NMC quality and safety standards.
</p></li><li><p>Efficient accompaniment of patients to units in the absence of supporting employees.
</p></li><li><p>Outstanding and revenue reports are prepared and analysed.
</p></li><li><p>The system is updated accurately with payments received.
</p></li><li><p>Age analysis report is generated and daily follow up on outstanding amounts completed.
</p></li><li><p>Coordinate the requests and approval of payment arrangements and document accordingly.
</p></li><li><p>Ensure that challenging clients are dealt with in a professional and respectful manner.
</p></li><li><p>Effective implementation of policies and procedures.
</p></li><li><p>Monitor and manage accuracy of patient admission date.
</p></li><li><p>Clearly communicate expectations and ensure that roles and responsibilities are clear.
</p></li><li><p>Provides direction to direct reports by ensuring that everyone understands the strategy of the company and the supporting operational and clinical goals that needs to be met.
</p></li><li><p>Drives the motivation and engagement of people through creating a trusting environment where people are provided with the opportunities to try out new initiatives without feeling fearful.
</p></li><li><p>Treating people fairly consistently.
</p></li><li><p>Instils and drives desired NMC culture by living the values and the associated behaviours organisational values &ndash; setting the appropriate standards for behaviour.
</p></li><li><p>Consistently recognises the contribution and achievement of the team &ndash; being an advocate for the team
</p></li><li><p>Embraces diversity, listening without judgement to diverse and opposing points of view .
</p></li><li><p>Provide staff with the opportunities to grow and develop by encouraging self-learning, initiating training and development initiatives, coaching and on-the-job training.
</p></li><li><p>Adapt leadership style according to the specific situation.
</p></li><li><p>Produces a number of workable solutions that are effective when judged over time; considers the practical issues relating to implementing the preferred solution.
</p></li><li><p>Demonstrates an understanding of the interactions, interrelatedness and interdependence of information, patterns and events within the function/business unit and how it plays a part in the bigger system.
</p></li><li><p>Sets and continuously revises quality standards within and across departments/business unit in line with quality management principles.
</p></li><li><p>Monitors and maintains quality of functional/business unit systems, processes, resources, and outputs according to set internal and external quality standards and processes.
</p></li><li><p>Creates processes to ensure work is completed in a systematic and methodical way; proactively identifies and removes obstacles.
</p></li><li><p>Maintains consistent high levels of productivity within functional/business unit by ensuring appropriate resources, systems and processes are in place.
</p></li><li><p>Proactively drives results within own function/business unit.
</p></li><li><p>Displays high levels of self-discipline and reliability to achieve work outcomes.
</p></li><li><p>Remains aware of own behaviour and how it effects job performance and working relationships with others.
</p></li><li><p>Demonstrates an accurate awareness of own strengths and weaknesses and proactively works on self development.
</p></li><li><p>Displays high levels of self-discipline and reliability to achieve work outcomes.
</p></li><li><p>Demonstrates an ability to share and understand the feelings, needs, concerns, and/or emotional state of others (professional empathy).
</p></li><li><p>Establishes, builds, and sustain effective and trusting work relationships.
</p></li><li><p>Maintains appropriate levels of focus, professionalism, performance, and objectivity under considerable pressure or demanding situations.
</p></li><li><p>Demonstrates emotional stability and mature behaviour appropriate to the workplace even in circumstances of discord or duress
</p></li><li><p>Effectively manages current and potential conflicts between personal life and work demands.
</p></li><li><p>Remains positive in the face of adversity and assists others to recognise the positive aspects of difficult situations/obstacles, pressures and setbacks.
</p></li><li><p>Models a willingness to accept constructive feedback and makes changes where appropriate.
</p></li><li><p>Ensures that relevant resources and support systems to manage stress and setbacks are available and utilised.
</p></li><li><p>Sets clear, measurable objectives and action plans for function/business unit, in line with operational/organisational goals
</p></li><li><p>Develop and prioritises medium to long term plans for functional area / business units and anticipates potential difficulties
</p></li><li><p>Coordinates timelines and priorities within function / business unit to ensure that deadlines are met
</p></li><li><p>Identifies, assigns and manages resources to achieve functional / business unit objectives
</p></li><li><p>Uses existing timelines to monitor own and others&rsquo; progress against deadlines; maintaining an on-going awareness of obstacles that may hinder progress.
</p></li><li><p>Follows the duty schedule as assigned by the supervisor which includes different shift timings as per the need of the department
</p></li><li><p>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</p></li><li><p>Maintains patient &amp; staff confidentiality.
</p></li><li><p>To drive patient experience initiatives, monitoring patient feedback, addressing concerns promptly, and ensuring continuous improvement in service quality.</p></li></ul></div></div></div></div></p></div>
<br><div><p><div><div><div><div><p><b>Minimum Qualification &amp; Experiences<br>
</b></p></div></div><br>
<div><div><ul><li><p>Bachelor&rsquo;s Degree - Any discipline or related fields. Master&rsquo;s degree will be an advantage.
</p></li><li><p>At least 5 years&rsquo; experience in a healthcare environment
</p></li><li><p>At least 3 years&rsquo; experience in a management or supervisory position<br>
</p></li></ul></div></div><br>
</div></div></p><p></p><p><div><div><div><div><p><b>Competencies<br>
</b></p></div></div><br>
<p></p><div><div><p><div><div><div><div><p><b>Core<br>
</b></p></div><div><p><b>Level<br>
</b></p></div></div><br>
<div><div><p>Strong interpersonal, verbal and written communication skills.<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Strong analytical and problem-solving skills<br>
</p></div><p></p><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Excellent command of oral and written English. Arabic language desirable but not essential.<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Ability to think critically and maintain a high level of confidentiality.<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Demonstrate understanding and knowledge of financial principles and sense for business.<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Proficiency in MS office.<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<p></p><div><div><p>Knowledge and understanding of sound client service principles.<br>
</p></div><div><p>Proficient</p></div></div></div></div></p></div></div></div></div></p></div><p></p>

<div><b>Additional Information</b><br>
<b>Job Number</b>26026030<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Le Royal Meridien Beach Resort &amp; Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p><p><br>
</p><p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Assistant Front Office Manager

Clinical Operations & Front Office Manager

Tasleeh Facility Management

<p><b>Assistant Front Office Manager (Male &ndash; Arabic Speaker)</b></p><p>We are seeking a highly motivated and experienced Assistant Front Office Manager to join our hotel team.</p><p><b>Requirements:</b></p><ul><li>Male candidate</li><li>Arabic Speaker (Fluent) , English ( Fluent )</li><li>3&ndash;5 years of experience in hotels (Front Office Department)</li><li>Strong leadership and guest service skills</li></ul><p><b>Salary:</b><br/>AED 3,000 &ndash; 4,000 per month (based on experience)</p><p><b>Job Responsibilities:</b></p><ul><li>Assist in managing daily Front Office operations</li><li>Supervise reception team and ensure smooth shift operations</li><li>Handle guest complaints and ensure high guest satisfaction</li><li>Oversee reservations and room allocations</li><li>Monitor online bookings and OTA platforms</li><li>Ensure proper check-in / check-out procedures</li><li>Coordinate with Housekeeping and other departments</li><li>Prepare daily reports and occupancy updates</li><li>Maintain hotel standards and service quality</li></ul><p><b>Systems &amp; Platforms Required:</b></p><ul><li>Booking.com Extranet</li><li>Expedia Partner Central</li><li>Agoda YCS</li><li>Opera PMS System</li><li>Reservation Management</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Assistant Front Office Manager Arabic Speaker

Andaz

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  Organization- Andaz Dubai The Palm
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  Summary
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 As an Assistant Manager Front Office, you are responsible for the efficient running of the department in accordance with Hyatt corporate strategies and brand standards, whilst meeting colleague, guest, and owner expectations. You are expected to effectively manage the day-to-day operation and lead the team resourcefully to achieve departmental goals.
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  Qualifications
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 Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office/Guest Relations in a hotel. Ability to handle stressful situations in a calm, professional manner and exhibit good judgment. Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible.
</div>


Assistant Manager-Front Office (Duty Manager)

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><p><br>
We are seeking an exceptional Night Manager to join our prestigious hotel in Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensuring outstanding guest experiences and maintaining the highest standards of service excellence.</p><ul><li>
Assist the Room Divisions Manager and Assistant Front Office Manager in overseeing daily front desk operations and guest services</li><li>
Coordinate front desk activities to ensure exceptional customer service and smooth check-in/check-out processes</li><li>
Collaborate with the Room Divisions Manager and Assistant Front Office Manager in recruiting, training, and evaluating front desk team members</li><li>
Foster a positive team dynamic that empowers staff to consistently deliver superior guest service</li><li>
Provide ongoing coaching and support to maintain high operational standards</li><li>
Supervise reservation management, ensuring all special requests are accommodated</li><li>
Monitor guest satisfaction throughout their stay and proactively address any concerns</li><li>
Implement and promote the hotel's loyalty program</li><li>
Work closely with other departments such as Housekeeping, Food &amp; Beverage, and Security to ensure a seamless guest experience</li><li>
Assist in managing budgets and financial targets for the Front Office department</li><li>
Stay updated on local events and attractions to provide knowledgeable recommendations to guests</li></ul><br>
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Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management, Hotel Administration, or a related field</li><li>
Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory role in hospitality</li><li>
Exceptional communication and interpersonal skills, with a strong focus on customer service</li><li>
Demonstrated ability to lead, motivate, and develop a team</li><li>
Excellent problem-solving skills and ability to make quick decisions in high-pressure situations</li><li>
Strong attention to detail and superior organizational abilities</li><li>
Proficiency in hotel management software and property management systems</li><li>
In-depth knowledge of hospitality industry standards and best practices</li><li>
Familiarity with local culture, customs, and attractions in Dubai and the UAE</li><li>
Flexibility to work varying shifts, including weekends and holidays</li></ul><br>
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Additional Information</b><p><br>
A wonderful property just 5 minutes away from Dubai Airport &amp; 250 meter from GGICO metro station.</p></div>

Night Manager

Explore 2077+ Front office manager in Dubai United Arab Emirates this March. Find roles across top companies and apply now to boost your career.

2077 front office manager jobs In Dubai United Arab Emirates

Front Office Manager

Front Office Manager

Assistant Front Office Manager

Clinical Operations & Front Office Manager

Assistant Front Office Manager Arabic Speaker

Assistant Manager-Front Office (Duty Manager)

Night Manager