assistant general manager Jobs in Chicago

assistant general manager

assistant manager

assistant general manager - food and beverage Jobs in Chicago

assistant general manager - food and beverage

human resource generalist Jobs in Chicago

human resource generalist

human resources manager

general manager

Gibsons Restaurant Group

<div>
 
 Job Title:
 
 Assistant General Manager
 
 
 
 Reports To:
 
 General Manager
 
 
 
 Position Summary:
 
 
 
 The Assistant General Manager is responsible for the overall operations of the restaurant, ensuring the successful delivery of the Gibsons Restaurant Group&rsquo;s philosophy, which is based on four distinct core beliefs:
 
 Hospitality, Quality, Value and Family
 
 .
 
 
 
 Essential Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Maintain and promote among staff and other managers a &ldquo;no-compromise&rdquo; attitude towards providing the highest possible level of Hospitality, Quality and Value to the customer.
 </li>
 <li>
 Take action to ensure the standards of the Gibsons Restaurant Group are upheld and applied firmly and fairly and the DNA of the concept is preserved.
 </li>
 <li>
 Respond to customer complaints and resolve them in a way that ensures the customer leaves happy and will return again quickly.
 </li>
 <li>
 In coordination with the General Manager, recruit, retain, train and develop an optimum number of staff who are enthusiastically dedicated to delivering the highest level of Hospitality, Quality and Value to the customer.
 </li>
 <li>
 Demonstrate and reinforce leadership behaviors necessary to gain employees&rsquo; loyalty, satisfaction and pride and supports the Family core value.
 </li>
 <li>
 Assist the General Manager with scheduling staff three weeks in advance to provide sufficient restaurant coverage, while at the same time controlling labor costs.
 </li>
 <li>
 Demonstrate menu expertise, beer, wine and liquor knowledge, and the ability to expedite or prep as needed.
 </li>
 <li>
 Responsible for liquor revenue through ordering, receiving and conducting inventory.
 </li>
 <li>
 Maintain safe and secure working conditions throughout all areas of the operation for the well-being of restaurant staff and the protection of restaurant assets.
 </li>
 <li>
 Complies with all policies and procedures, current federal, state and local standards, guidelines and regulations.
 </li>
 <li>
 Open and close the restaurant ensuring appropriate housekeeping and presentation standards are adhered to following established procedures and checklists.
 </li>
 <li>
 Ensure that all restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, purchase orders, accounts payable, bank deposits and employment-related forms.
 </li>
 <li>
 Coach, counsel and discipline employees per company policies and guidelines, including timely and appropriate documentation.
 </li>
 <li>
 May perform other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Education and/or Experience:
 
 
 
 Minimum of a high school diploma; Bachelor&rsquo;s Degree or other four-year degree preferred. Five years&rsquo; experience in restaurant management preferred.
 
 
 
 Skills:
 
 
 
 Ability to communicate professionally verbally and in writing, with the public and with employees. Ability to read and write English. Ability to perform basic math skills including addition, multiplication, subtraction and percentages. Ability to make sound business decisions. Ability to analyze data and draw conclusions from the information at hand. Ability to maintain composure and poise under pressure. Strong computer knowledge and ability to learn new software programs.
 
 
 More detail about Bazaar Meat part of Gibsons Restaurant Group, please visit https://culinaryagents.com/entities/342705-Bazaar-Meat
</div>

Assistant General Manager

Zegna

<div>
 
 About Zegna
 
 
 
 The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities&mdash;a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand&rsquo;s values, Oasi Zegna, continues to guide everything we do at ZEGNA &mdash; from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
 
 
 
 YOUR ROLE AT ZEGNA
 
 
 
 As Assistant General Manager, based in our
 
 Chicago, Illinois
 
 boutique, you will bring your unique strengths to the Retail Leadership Team, helping us deliver an elevated client experience while supporting the daily operations, team development, and strategic growth of the boutique.
 
 
 You&rsquo;ll work closely with the General Manager and store team to drive performance, cultivate a service-first culture, and serve as a role model for excellence in leadership and client service.
 
 
 
 How You Bring It To Life
 
 
 
 Here&rsquo;s how you&rsquo;ll bring this role to life each day &mdash; making it your own and shaping it with your unique talents and expertise:
 
 
 <ul>
 <li>
 Drive boutique sales and KPIs on a daily, weekly, and monthly basis, while inspiring the team through example and mentorship.
 </li>
 <li>
 Support the General Manager in overseeing the daily operations of the boutique, including supervising staff, optimizing shift scheduling, and ensuring team productivity.
 </li>
 <li>
 Identify training and development needs and dedicate time to in-the-moment coaching to elevate team performance and customer experience.
 </li>
 <li>
 Foster a culture of teamwork and accountability, proactively assisting the team with challenges and opportunities.
 </li>
 <li>
 Contribute to recruiting, onboarding, and retaining top talent while promoting engagement and motivation.
 </li>
 <li>
 Collaborate with the General Manager and local CRM/Marketing teams to activate in-store events and client outreach initiatives.
 </li>
 <li>
 Promote the usage of digital tools and services to optimize the customer journey and drive business growth.
 </li>
 <li>
 Assist in product feedback and merchandising strategy by monitoring inventory flow, consolidations, and transfers.
 </li>
 <li>
 Ensure store presentation, visual merchandising, and team appearance meet ZEGNA brand standards and guidelines.
 </li>
 <li>
 Monitor adherence to company operational protocols and the ZEGNA Code of Ethics, including support with compliance and training.
 </li>
 <li>
 Champion a client-centric culture by consistently delivering best-in-class service and supporting the team in building strong client relationships.
 
 
 </li>
 </ul>
 
 WHO YOU ARE
 
 
 
 
 This Is How You Show Up
 
 
 
 <ul>
 <li>
 You bring 4+ years of experience in luxury retail or hospitality, with a strong background in sales and team leadership.
 </li>
 <li>
 You are an entrepreneurial and performance-driven leader who thrives on building high-performing teams.
 </li>
 <li>
 You&rsquo;re known for your emotional intelligence, adaptability, and ability to remain calm under pressure.
 </li>
 <li>
 You have strong communication and interpersonal skills, with a natural flair for hospitality and client engagement.
 </li>
 <li>
 You are detail-oriented, reliable, and energized by fast-paced, client-centric environments.
 
 
 </li>
 </ul>
 
 YOUR ZEGNA OFFER
 
 
 
 <ul>
 <li>
 Annual gross salary range: $100,000-$105,000 plus bonus potential.
 </li>
 <li>
 Comprehensive benefits including medical, dental, vision, 401(k) with employer match, commuter benefits (where applicable), and more.
 </li>
 <li>
 Learning and development programs, including access to ZEGNA Made to Measure certification.
 </li>
 <li>
 Paid vacation and holidays, based on tenure and role level
 
 
 </li>
 </ul>
 
 NATURALLY IN ZEGNA
 
 
 
 Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
</div>

Happy Hospitality

DineAmic Hospitality

<div>
 DineAmic Hospitality Assistant General Managers are responsible for assisting with the day-to-day operations of all (FOH) front of house and (BOH) back of house team members at one of our venues. The Assistant General Manager will collaborate with the General Manager to help drive sales, manage costs, deliver an exceptional guest experience, and create a high-performance, team-oriented workplace culture. The ideal candidate will have at least 5 years of management experience in a full-service, high-volume restaurant; creative ideas to drive sales and repeat business; and the capability to recruit, train, discipline, and develop team members.
 
 
 
 General Functions + Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with General Manager to meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
 </li>
 <li>
 Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.
 </li>
 <li>
 Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
 </li>
 <li>
 Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
 </li>
 <li>
 Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
 </li>
 <li>
 Monitor, address and document individual employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.
 </li>
 <li>
 Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
 </li>
 <li>
 Monitor and ensure the restaurant and the team&rsquo;s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.
 </li>
 <li>
 Other duties assigned as needed
 
 
 </li>
 </ul>
 
 Experience + Education Requirements
 
 
 
 <ul>
 <li>
 At least 5 years of full-service management experience in a high-volume restaurant required
 </li>
 <li>
 Experience managing multiple units and/or opening a new store preferred
 </li>
 <li>
 Bachelor&rsquo;s Degree preferred
 </li>
 <li>
 Proven track record of delivering results in a complex, fast-paced environment.
 </li>
 <li>
 Demonstrated leadership capability to build strong teams and achieve business goals
 </li>
 <li>
 Ability to plan and set goals and communicate direction to others.
 </li>
 <li>
 Valid Allergen, Sanitation and ServSafe Certifications required
 </li>
 </ul>
</div>

Assistant General Manager - Lyra

UFC GYM

<div>
 
 We Empower the Fighting Spirit in You!
 
 
 
 
 We Offer
 
 
 
 <ul>
 <li>
 Compensation package: Competitive base salary plus bonus.
 </li>
 <li>
 Comprehensive health benefits: Full coverage for medical, dental, and vision.
 </li>
 <li>
 Generous paid time off: Ample vacation days, personal leave, and holidays.
 </li>
 <li>
 Free membership perks: Complimentary access to all our fitness centers.
 </li>
 <li>
 Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
 </li>
 <li>
 Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
 </li>
 <li>
 A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
 </li>
 <li>
 Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
 </li>
 <li>
 Ongoing in-house training: Regular workshops and training sessions.
 </li>
 <li>
 Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist members and encourages their involvement in private training.
 </li>
 <li>
 Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout programs.
 </li>
 <li>
 Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
 </li>
 <li>
 Sells training sessions. Executes an effective prospecting strategy and conducts guest tours.
 </li>
 <li>
 Responsible for achieving monthly revenue objectives set forth by the Company with regard to fitness and Supplements.
 </li>
 <li>
 Reviews daily club sales performance and individual employee performance statistics.
 </li>
 <li>
 Performs various administrative and housekeeping duties within assigned areas as needed.
 </li>
 <li>
 Alerts the Operations staff of repairs and maintenance needs in the club. Personally conducts facility walk through daily.
 </li>
 <li>
 Supervises coach sales activities. Reviews agreements and prepares daily paperwork.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 In depth knowledge of Personal Training techniques from assessment to program design.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Possesses a strong customer service focus.
 </li>
 <li>
 Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
 </li>
 <li>
 Must be computer proficient, with basic skills in Microsoft Word and Excel.
 </li>
 <li>
 Current CPR/AED certification
 </li>
 <li>
 High school diploma or GED.
 </li>
 <li>
 Minimum 6 months of related experience.
 
 
 
 </li>
 </ul>
 
 About UFC GYM
 
 
 
 <ul>
 <li>
 The ultimate &ldquo;Big Gym&rdquo; experience, UFC GYM raises the bar of what big-box gyms should offer their members.
 </li>
 <li>
 Members get everything they need under one roof &ndash; robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!
 
 
 
 </li>
 </ul>
 Apply today! We respond to all applications!
 
 
 
 This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.
 
</div>

Hyde Park Hospitality, LLC

<div>
 The Assistant General Manager is responsible for daily operations at The Club lounge located inside the Chicago Midway Airport. The dedicated space managed is for guests to relax, rejuvenate, and enjoy an elevated food and beverage experience along with impeccable guest service prior to their flight. Responsible for overall management of core services of lounge operations and will include Guest Check-In, Appearance Care, Concierge Services, Guest Service, and Food Delivery. This is a hands-on manager role and will be very active in daily operations. The Assistant General Manager needs to have a strong eye for detail, provide overall excellent service standards and lead the team. Will report directly to the General Manager and can be asked to assist with all duties falling under the General Manager.
 
 
 This is a seven-day operation; candidates must be available to work weekends and holidays when needed.
 
 
 
 The Successful Candidate Should Possess
 
 
 
 <ul>
 <li>
 Hospitality Focus: focus on guest satisfaction and providing memorable first-in-class experiences. Generous, friendly, and warm spirited.
 </li>
 <li>
 Guest Experience: Maintains a friendly, cheerful, and courteous demeanor always ensuring the highest level of guest experience. The ability to anticipate and meet the needs of guests, delivering best in class products and services with the commitment of continuous improvement. This includes seeking to meet guest needs, expectations, and demands quickly and effectively; remaining calm and professional when dealing with difficult guests; reviewing complaints from internal/external guests and taking action to remedy the complaint; and treating the guest as valuable.
 </li>
 <li>
 Decision Making: The ability to make a good decision or lead a good decision-making process. The understanding when to decide, when to consult subordinates or peers and bring in a collaborative approach to the process, and when to step back to let others decide.
 </li>
 <li>
 Communication and Influence: Requires verbal and written communication skills to convey information that will be complex, and/or to others who may have limited knowledge of the subject in question. Role will require intermediate negotiation, influence, cooperation, tact, ability to articulate clearly, use of correct grammar, cultural context, and diplomacy, etc.
 </li>
 <li>
 Team Building: The ability to inspire, motivate, and guide others to foster team commitment, spirit, pride, and trust. This includes clearly communicating and reinforcing goals of team, unity, cooperation, and excellence.
 </li>
 <li>
 Integrity / Honest: Behaving in an honest, fair, and ethical manner through all words and actions. Modeling high standards of ethics.
 </li>
 <li>
 Developing Others: The ability to motivate and inspire others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal instruction.
 </li>
 <li>
 Technical Credibility: Full use and application of standards, principles, theories, concepts, and techniques in area of expertise. Focuses primarily on own area of specialty. Exposure to related disciplines.
 </li>
 <li>
 Analytical Thinking: The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, and draw appropriate conclusions. Draws appropriate conclusions, generates viable alternative solutions to a question or a problem, and evaluate the consequences of choosing each alternative.
 </li>
 <li>
 Continual Learning: Assess and recognizes own strengths and weaknesses and pursues self-development.
 
 
 </li>
 </ul>
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Active in the daily operations
 </li>
 <li>
 Oversee a high-end guest experience through collaborative partnerships, professional hospitality, and a premium dining atmosphere
 </li>
 <li>
 Ensure front-line team appropriately stocks all guest interfacing sections of lounge including first class, pre-flight dining restaurant, dessert station, bar, coffee station etc.
 </li>
 <li>
 Motivates and leads front-line team to deliver outstanding guest experiences within a luxury food service setting
 </li>
 <li>
 Ensures lounge is operating at a high level
 </li>
 <li>
 Consistently deliver exceptional guest experiences to guests
 </li>
 <li>
 Maintains excellent relationships with guests, and clients as well as other departments
 </li>
 <li>
 Conducts HR functions including recruiting, hiring, progressive counseling, and terminations
 </li>
 <li>
 In conjunction with General Manager oversees scheduling, payroll, and team training
 </li>
 <li>
 Motivate, coach, mentor and develop frontline (hourly) and management staff
 </li>
 <li>
 Ensure the completion of training programs, including all required certifications
 </li>
 <li>
 Achieve company and client financial targets and goals
 </li>
 <li>
 Direct the activities of up to 30 team members at any given time
 </li>
 <li>
 Uphold and elevate high standards regarding health, safety, and cleanliness
 </li>
 <li>
 Ensure Hyde Park Hospitality standards are met including compliance with company food and safety programs
 </li>
 <li>
 Report and track maintenance issues within the lounge
 </li>
 <li>
 Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees
 </li>
 <li>
 Comply and ensure your team follows all TSA and local airport authority regulations
 </li>
 <li>
 Other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Management experience in fine dining, hotel, or other upscale hospitality venue of at least 2 &ndash; 4 years
 </li>
 <li>
 A Bachelor&rsquo;s degree related to business or hospitality, or equivalent experience is required
 </li>
 <li>
 Ability to follow all lawful safety, health, and liquor rules and regulations
 </li>
 <li>
 Demonstrated leadership abilities with creating and growing a successful team
 </li>
 <li>
 Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of guest service
 </li>
 <li>
 Excellent communication and presentation skills with a range of audience including front line employees, clients, and corporate management
 </li>
 <li>
 Financial experience and business acumen skills
 </li>
 <li>
 Excellent communication and computer skills are needed, including knowledge of MS Office products
 </li>
 <li>
 Requires ability to maintain a presentable and polished appearance in keeping with
 
 
 </li>
 </ul>
 service standards in a best-in-class environment
 
 
 <ul>
 <li>
 Specific physical characteristics and abilities are required to perform the work, such as above-average agility and dexterity and long periods of walking, standing, bending or carrying moderately heavy items
 </li>
 <li>
 Maintaining current state approved alcohol certifications and food handlers / food safety manager certifications as required
 </li>
 <li>
 Must be able to pass and obtain security background check and clearance to work in airport environment
 
 
 </li>
 </ul>
 
 Salary Range:
 
 $65,000.00-$68,000.00 annually
 
 
 
 FLSA Status:
 
 Exempt
 
 
 
 Location:
 
 On-site
 
 
 
 Sign-On Bonus:
 
 $200.00
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical Insurance (Health, Dental, Vision)
 </li>
 <li>
 Cell Phone Stipend
 </li>
 <li>
 Commute Stipend
 </li>
 <li>
 Paid Parking
 </li>
 <li>
 Disability Insurance
 </li>
 <li>
 Vacation and PTO
 </li>
 <li>
 401K Plan with generous Company Matching
 </li>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)
 
 
 </li>
 </ul>
 
 About The Company
 
 
 
 Hyde Park Hospitality (HPH) is a young&mdash;but dynamic and fast-growing&mdash;company built on deep roots in the food business. HPH earned Crain&rsquo;s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.
 
 
 PI277329770
</div>

Assistant General Manager - Airport Lounge

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