receptionist

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guest experience representative

Marriott International

<div>Additional Information 
Job Number26066517 
Job CategoryRooms &amp; Guest Services Operations 
LocationDubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Guest Experience Expert - Guest Relations Officer

<div>Additional Information 
Job Number26066623 
Job CategoryRooms &amp; Guest Services Operations 
LocationKing Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates, 213084 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Welcome Desk Agent - Guest Experience Expert

<div>Additional Information 
Job Number26067821 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None</div> 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
تجمع فنادق ومنتجعات السانت ريجيس بين السحر الخالد والروح الطليعية، وتلتزم بتقديم تجارب رائعة في أكثر من 50 فندقًا ومنتجعًا فاخرًا في أفضل العناوين حول العالم. بدءًا من افتتاح فندق السانت ريجيس في نيويورك على يد جون جاكوب أستور الرابع في فجر القرن العشرين، ظلت العلامة التجارية ملتزمة بمستوى لا هوادة فيه من الخدمة المخصصة والاستباقية لجميع ضيوفها، والتي يقدمها بشكل لا تشوبه شائبة فريق من المضيفين الكرماء الذين يجمعون بين الرقي الكلاسيكي والحساسية العصرية، بالإضافة إلى خدمة الخادم الشخصي المميزة لدينا. ندعوك لاستكشاف الوظائف في السانت ريجيس. عند الانضمام إلى السانت ريجيس، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.</div></div>

Guest Arrival Expert

<div>Additional Information 
Job Number26066514 
Job CategoryRooms &amp; Guest Services Operations 
LocationDubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Guest Experience Expert - Front Office Agent

<div>Additional Information 
Job Number26067824 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert - The St. Regis Downtown Dubai

La Petite Maison (LPM)

<div>
 
 We are currently looking for a confident and service-driven
 
 Receptionist
 
 to join our team.
 
 
 As the first and last point of contact, you will play a key role in shaping the guest&rsquo;s overall impression. This position is central to delivering a seamless and refined arrival experience from the very first interaction
 
 .
 
 We are looking for someone who combines warmth, organisation, and composure &mdash; even during the busiest moments.
 
 
 
 The Role
 
 
 
 As our Receptionist, you will manage reservations, coordinate guest flow, and ensure a seamless arrival experience. You will maintain control of the front desk while creating a welcoming and polished atmosphere aligned with the
 
 Le Caf&eacute; LPM.
 
 
 
 
 Your Profile
 
 
 
 
 Experience &amp; Mindset
 
 
 <ul>
 <li>
 A dynamic, energetic, and vibrant personality is highly valued.
 </li>
 <li>
 Familiarity with reservation systems and managing guest flow during peak hours is essential.
 </li>
 <li>
 French or another European language in addition to English is considered an advantage.
 </li>
 </ul>
 
 
 Guest Interaction &amp; Communication
 
 
 
 
 First Impression:
 
 
 
 You create a warm, professional, and confident first impression for every guest, setting the tone for the entire dining experience.
 
 
 
 Communication:
 
 
 
 You communicate clearly and effectively, both in person and over the phone, handling inquiries and special requests with professionalism and discretion.
 
 
 
 Multilingual Skills:
 
 
 
 English is required; Arabic, French, or additional languages are a strong asset.
 
 
 
 Organisation &amp; Operational Awareness
 
 
 
 
 Reservation Management:
 
 
 
 You manage reservations, seating arrangements, and guest lists with accuracy and structure, ensuring optimal table allocation at all times.
 
 
 
 Flow Control:
 
 
 
 You balance walk-ins and pre-booked reservations strategically to optimise seating capacity and maintain service flow.
 
 
 
 Presentation:
 
 
 
 You ensure the reception area remains clean, organised, and representative of the brand at all times.
 
 
 
 Problem-Solving &amp; Composure
 
 
 
 
 Pressure Handling:
 
 
 
 You remain calm and composed during peak service periods and unexpected situations such as overbookings.
 
 
 
 Solution-Oriented:
 
 
 
 You find quick, practical solutions that protect both guest satisfaction and operational efficiency,
 
 while maintaining a positive and composed demeanour.
 
 
 
 
 Appearance &amp; Professionalism
 
 
 <ul>
 <li>
 You maintain a polished and well-groomed appearance.
 </li>
 <li>
 You adhere to professional etiquette and dress standards at all times.
 </li>
 </ul>
 
 
 Compensation
 
 
 
 
 What We Offer
 
 
 
 
 Basic Salary:
 
 4,000 AED per month
 
 
 
 Housing &amp; Transportation Allowance:
 
 2,400 AED per month
 
 
 
 Benefits
 
 
 
 ✨ Staff discounts at LPM Restaurants and sister companies.
 
 
 🗓️ 2 days off per week + 22 days annual leave + public holidays.
 
 
 🏥 Comprehensive medical insurance.
 
 
 📈 An opportunity to grow within one of the most prestigious dining brands, with potential international mobility.
 
</div>

Receptionist (Le Café LPM)

Ramee Group of Hotels

Job Summary: We are looking for a dynamic and experienced Assistant F&amp;B Manager with strong night club operations experience to support the daily management of our nightlife venue. The ideal candidate should have a strong background in Food &amp; Beverage service, guest relations, team handling, and nightlife operations while ensuring exceptional guest experiences and smooth venue functioning.Key Responsibilities:<ul><li>Assist in managing the overall operations of the nightclub and F&amp;B service areas.</li><li>Ensure smooth day-to-day functioning of bar, lounge, and floor operations during shifts.</li><li>Maintain high standards of guest service and hospitality.</li><li>Supervise and train F&amp;B service staff, bartenders, stewards, and hosts/hostesses.</li><li>Handle VIP guests, reservations, table management, and guest complaints professionally.</li><li>Coordinate with DJs, entertainment teams, and operations staff for smooth event execution.</li><li>Monitor staff grooming, discipline, and performance standards.</li><li>Ensure compliance with hygiene, safety, and liquor service regulations.</li><li>Support inventory control, beverage costing, and stock management.</li><li>Assist in achieving sales targets and improving overall guest satisfaction.</li><li>Prepare shift reports and operational updates for management.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience in F&amp;B operations with night club/lounge experience.</li><li>Strong knowledge of nightclub operations, bar service, and guest handling.</li><li>Good leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to work in rotational shifts and late-night operations.</li><li>Strong problem-solving and customer service skills.</li><li>Hotel management or hospitality qualification preferred.</li></ul>Preferred Candidate Profile:<ul><li>Candidates from hospitality, lounge, pub, or nightclub backgrounds preferred.</li><li>Experience handling high-volume nightlife operations will be an added advantage.</li></ul>Pay: Up to AED5,000.00 per monthWork Location: In person

Assistant F&B Manager

Explore 1889+ Guest experience representative in Dubai this June. Find roles across top companies and apply now to boost your career.