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arabic speaker - call center agent Jobs in Doha

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assistant housekeeping manager

bell attendant

guest services agent

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 This position is based at City Centre Rotana Doha
 
 
 As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Process and confirm guest room reservations made by clients on the phone, letter or fax
 </li>
 <li>
 Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
 </li>
 <li>
 Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
 </li>
 <li>
 Show complete product knowledge, understand rate structure and apply rate management
 </li>
 <li>
 Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
 </li>
 <li>
 Promote and maintain good public relations and endeavors to maximize business
 </li>
 <li>
 Maintain an accurate room status at all times
 </li>
 <li>
 Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
 </li>
 <li>
 Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies-
 
 
 Understanding the job
 
 
 Teamwork
 
 
 Taking Responsibility
 
 
 Recognising Differences
 
 
 Adaptability
 
 
 Customer Focus
</div>

Reservations Agent

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Doha
 
 
 
 
 Summary
 
 
 
 At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of
 
 Wellbeing, Inclusion, Respect, Empathy, Integrity,
 
 and
 
 Experimentation
 
 are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.
 
 
 You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.
 
 
 
 Our commitment to you:
 
 
 
 With enriching work comes amazing rewards! Some of our associate benefits include:With enriching work comes amazing rewards! Some of our associate benefits include:
 
 
 <ul>
 <li>
 Complimentary room nights at selected Hyatt properties worldwide
 </li>
 <li>
 50% Colleague Discount in Food &amp; Beverage Outlets in Hyatt Hotels
 </li>
 <li>
 Weekly two (2) days off across all levels/departments
 </li>
 <li>
 Colleague accommodation with transport to and from the Hotel
 </li>
 <li>
 Free meals in our colleague restaurant across all meal periods
 </li>
 <li>
 Uniforms are provided and laundered
 </li>
 <li>
 Discounted room rates for associates as well as friends and family
 </li>
 <li>
 Ongoing learning &amp; development opportunities for career advancements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s Degree in Hospitality Management, Hotel Administration, or a related discipline
 </li>
 <li>
 Minimum 1&ndash;2 years of experience in Front Office or Guest Services within a luxury hotel environment preferred
 </li>
 <li>
 Excellent command of English; additional language proficiency is an asset
 </li>
 <li>
 Strong interpersonal and communication skills with a guest-centric approach
 </li>
 <li>
 Demonstrated ability to deliver personalized and intuitive service aligned with Hyatt&rsquo;s purpose of care
 </li>
 <li>
 Well-groomed with a professional demeanor in line with Hyatt grooming standards
 </li>
 <li>
 Proficient in Opera PMS or similar hotel management systems, and basic Microsoft Office skills
 </li>
 <li>
 Ability to handle guest feedback and resolve concerns with empathy and efficiency
 </li>
 </ul>
</div>

Guest Services Officer

Marriott International

<div>Additional Information 
Job Number26076141 
Job CategoryRooms &amp; Guest Services Operations 
LocationConference Centre Street, West Bay, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Relations Agent

The Town Hotel

Job Vacancy &ndash; Front Desk Agent(prefer Srilankan nationality)Position: Front Desk Agent(Male)Location: Doha Employment Type: Full-TimeJob Summary We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent guest service, handling check-ins and check-outs, managing reservations, and ensuring a pleasant stay for all guests.Key Responsibilities Welcome guests and provide a warm, professional first impression.Handle guest check-ins and check-outs efficiently.Manage room reservations and update booking systems.Answer phone calls, emails, and guest inquiries.Process payments and maintain accurate records.Coordinate with housekeeping and other departments to ensure guest satisfaction.Address guest complaints and resolve issues promptly.Provide information about hotel services, facilities, and local attractions.Maintain a clean and organized front desk area.Requirements Previous experience in a hotel front office or customer service role is preferred.Excellent communication and interpersonal skills.Good command of English (additional languages are an advantage).Basic computer skills and familiarity with hotel management systems.Ability to work flexible shifts, including weekends and holidays.Professional appearance and positive attitude.Strong organizational and problem-solving skills.Benefits Competitive salary.Accommodation and transportation (if applicable).Duty meals.Career growth and training opportunities.Friendly and supportive work environment.Job Types: Full-time, Contract, PermanentPay: QAR1,900.00 - QAR2,000.00 per monthWork Location: In person

Front desk agent

Spectrum Solution W.L L

Job Title: Telesales Agent (Telecom Industry)Location: Doha, Qatar Job Type: Full-timeJob Description: We are looking for a motivated and target-driven Telesales Agent to join our telecom sales team. The ideal candidate will have prior experience in telesales, preferably in the telecom industry, and should be confident in handling outbound calls, generating leads, and closing sales.Key Responsibilities:<ul><li>Make outbound calls to potential customers</li><li>Promote and sell telecom products and services</li><li>Generate and convert leads into successful sales</li><li>Achieve monthly sales targets and KPIs</li><li>Maintain customer records and update CRM systems</li><li>Follow up with customers to ensure sales closure</li><li>Provide excellent customer service and support</li></ul>Requirements:<ul><li>Previous experience in telesales (telecom industry preferred)</li><li>Any nationality can apply</li><li>Good communication skills in English, Hindi, and Arabic (preferred)</li><li>Strong persuasion and negotiation skills</li><li>Ability to work under pressure and meet targets</li><li>Basic computer knowledge</li></ul>Job Type: Full-timeLicense/Certification:<ul><li>QID (Required)</li></ul>Work Location: In person

Tele sales executive

ABH Real Estate Qatar

Company Overview: At ABH Real Estate, we're not just about selling and renting properties; we're about creating connections, building dreams, and turning aspirations into reality. in short period in the business, we have established ourselves as a leading real estate firm, renowned for our commitment to excellence, innovation, and integrity.Our company recognized recognized as one of the TOP 100 Real Estate Brokers and Developers of the World 2023 by Luxury Lifestyle Awards! because we are the most worthy, reliable, and trusted representatives of the luxury industry in various categories from around the world. This achievement highlights our dedication to providing top-notch services in luxury real estate.We are currently seeking to expand our dynamic team with a passionate and driven Real Estate Agent who shares our vision of redefining the real estate landscape. Position: Real Estate Agent in rentResponsibilities:<ul><li>Client Engagement: Engage with potential tenants to understand their needs, preferences, and budget constraints.</li><li>Property Showings: Conduct informative and engaging property viewings, highlighting the unique features and benefits of each rental property.</li><li>Rent Negotiation: Facilitate negotiations between landlords and tenants to secure favorable lease agreements for both parties.</li><li>Documentation: Assist clients in completing necessary rental paperwork and ensure compliance with legal requirements.</li><li>Relationship Management: Build and maintain strong relationships with landlords, tenants, and fellow team members to foster trust and collaboration.</li><li>Sales Negotiation: Representing the seller in negotiations with potential buyers to secure the best possible terms of sale.</li><li>Communication: Keeping the seller informed of market conditions, the progress of the sale, and feedback from viewings.</li><li>Closing the Deal: Guiding the seller through the closing process, including ensuring all legal and financial requirements are met.</li></ul>Requirements:<ul><li>Proven working experience as a real estate agent or real estate salesperson.</li><li>Ability to work independently combined with excellent interpersonal skills.</li><li>Strong sales, negotiation, and communication skills.</li><li>Pleasant and trustworthy.</li><li>Preferred Qualifications:</li><li>Experience with CRM software.</li><li>Bilingual or multilingual abilities</li><li>Local hiring only</li></ul>Benefits:<ul><li>Competitive commission structure.</li><li>Opportunities for professional growth and development.</li><li>Supportive team environment.</li><li>Access to the latest industry technology and tools.</li><li>Full-Time Flexible working hours.</li></ul>if you are a motivated person that is seeking a new opportunityJob Type: Full-timeWork Location: In person

Residential Leasing Agent

Company Overview: At ABH Real Estate, we're not just about selling and renting properties; we're about creating connections, building dreams, and turning aspirations into reality. in short period in the business, we have established ourselves as a leading real estate firm, renowned for our commitment to excellence, innovation, and integrity.Our company recognized as one of the TOP 100 Real Estate Brokers and Developers of the World 2023 by Luxury Lifestyle Awards! because we are the most worthy, reliable, and trusted representatives of the luxury industry in various categories from around the world. This achievement highlights our dedication to providing top-notch services in luxury real estate.We are currently seeking to expand our dynamic team with a passionate and driven Real Estate Agent who shares our vision of redefining the real estate landscape. Position: Real Estate Agent in RentResponsibilities:<ul><li>Client Engagement: Engage with potential tenants to understand their needs, preferences, and budget constraints.</li><li>Property Showings: Conduct informative and engaging property viewings, highlighting the unique features and benefits of each rental property.</li><li>Rent Negotiation: Facilitate negotiations between landlords and tenants to secure favorable lease agreements for both parties.</li><li>Documentation: Assist clients in completing necessary rental paperwork and ensure compliance with legal requirements.</li><li>Relationship Management: Build and maintain strong relationships with landlords, tenants, and fellow team members to foster trust and collaboration.</li><li>Sales Negotiation: Representing the seller in negotiations with potential buyers to secure the best possible terms of sale.</li><li>Communication: Keeping the seller informed of market conditions, the progress of the sale, and feedback from viewings.</li><li>Closing the Deal: Guiding the seller through the closing process, including ensuring all legal and financial requirements are met.</li></ul>Requirements:<ul><li>Proven working experience as a real estate agent or real estate salesperson.</li><li>Ability to work independently combined with excellent interpersonal skills.</li><li>Strong sales, negotiation, and communication skills.</li><li>Pleasant and trustworthy.</li><li>Preferred Qualifications:</li><li>Experience with CRM software.</li><li>Bilingual or multilingual abilities</li><li>Local hiring only</li></ul>Benefits:<ul><li>Competitive commission structure.</li><li>Opportunities for professional growth and development.</li><li>Supportive team environment.</li><li>Access to the latest industry technology and tools.</li><li>Full-Time Flexible working hours.</li></ul>if you are a motivated person that is seeking a new opportunitykindly apply send you cv via whatssup 70580206Job Type: Full timeWork Location: In person

Estate Solutions Representative

Explore 282+ Guest services agent in Doha this July. Find roles across top companies and apply now to boost your career.