guest services agent

The Ritz-Carlton Hotel Company, L.L.C.

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26087730
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Reservations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 <br/>
 <br/>
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: No related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 ในฐานะโรงแรมที่ได้รับรางวัลมากกว่า 100 แห่งทั่วโลก The Ritz-Carlton Ladies and Gentlemen สร้างสรรค์ประสบการณ์สุดพิเศษสุดและจะคงอยู่ในความทรงจำหลังจากการเข้าใช้บริการของผู้เข้าพัก และประสบการณ์ก็จะอยู่กับผู้เข้าพัก การดึงดูดผู้เชี่ยวชาญด้านการบริการชั้นนำของโลกที่ดูแลสร้างสรรค์ความทรงจำตลอดชีวิต เราเชื่อว่าทุกคนจะประสบความสำเร็จได้เมื่อได้รับพลังความคิดสร้างสรรค์ มีความละเอียดรอบคอบ และมีความเห็นอกเห็นใจ
 <br/>
 <br/>
 ทุกวัน เรากำหนดมาตรฐานสำหรับบริการหรูหราสุดพิเศษและเป็นเอกลักษณ์ทั่วโลก และภูมิใจในการนำเสนอความเป็นเลิศในการดูแลและมอบความสะดวกสบายแก่ผู้เข้าพักของเรา
 <br/>
 <br/>
 บทบาทของคุณคือแน่ใจว่าได้ส่งมอบ "มาตรฐานชั้นเลิศ" ของ The Ritz-Carlton อย่างสง่างามและครบถ้วนสมูบรณ์ทุกวัน มาตรฐานชั้นเลิศเป็นรากฐานของ The Ritz-Carlton และเป็นแนวทางให้เราทำงานในแต่ละวันให้ดีกว่าในวันถัดไป รากฐานนี้และความเชื่อของเราที่ว่าวัฒนธรรมของเราขับเคลื่อนความสำเร็จโดยที่ The Ritz Carlton ได้รับชื่อเสียงในฐานะผู้นำแบรนด์ระดับโลกในด้านการบริการที่หรูหรา ในฐานะส่วนหนึ่งของทีมของเรา คุณจะได้เรียนรู้และเป็นแบบอย่างตามมาตรฐานชั้นเลิศ เช่น คำสัญญาของพนักงาน หลักการ Credo และค่านิยมในการให้บริการของเรา และสัญญาของเรากับคุณคือเราจะมอบโอกาสในการเสริมสร้างความภาคภูมิใจในการทำงานที่คุณทำและคนที่คุณทำงานด้วย
 <br/>
 <br/>
 การร่วมงานกับ The Ritz-Carlton หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International
 <strong>
  ซึ่งเป็น
 </strong>
 ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ
 <strong>
  เริ่มต้น
 </strong>
 เป้าหมายของคุณ
 <strong>
  เป็นส่วนหนึ่งข
 </strong>
 องทีมระดับโลกที่มีความเป็นเลิศ และ
 <strong>
  เป็น
 </strong>
 ตัวคุณในเวอร์ชันที่ดีที่สุด
</div>


Agent-Reservations

Hilton

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Exceptional Hospitality Starts with You
  <br/>
  <br/>
 </strong>
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 <strong>
  Reservations Agent
 </strong>
 , you&rsquo;re not just handling booking inquiries &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Here's what you'll do during a typical day:
 <br/>
 <br/>
 <ul>
  <li>
   As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal.
  </li>
  <li>
   Answers calls originating from external and internal sources.
  </li>
  <li>
   Directs caller to appropriate extension or room. Verifies last name of guest for all room calls.
  </li>
  <li>
   Assists guests with directions or other required information.
  </li>
  <li>
   Open and close tickets as per guest or staff requests
  </li>
  <li>
   Directs hotel staff to assist guests, upon request.
  </li>
  <li>
   Communicates to callers in a clear and concise manner.
  </li>
  <li>
   Inputs/writes messages using proper grammar and spelling.
  </li>
  <li>
   Verifies names and telephone numbers.
  </li>
  <li>
   Properly handles all incoming urgent matters or emergencies for the guests and hotel.
  </li>
  <li>
   Works with hotel management and/or security in order to calmly direct appropriate action.
  </li>
  <li>
   Appropriately documents all emergencies.
  </li>
  <li>
   In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company:
  </li>
  <li>
   Operate facsimile to send and receive transmissions for guests.
  </li>
  <li>
   Notify guests of receipts using computer system.
  </li>
  <li>
   Call for repair and technical support of all computer based equipment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What It Takes to Make the Stay
  <br/>
  <br/>
 </strong>
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 <br/>
 <br/>
 A passion for spreading the light and warmth of
 <strong>
  Hospitality
 </strong>
 . Acting with
 <strong>
  Integrity
 </strong>
 and always doing the right thing. Inspiring others through
 <strong>
  Leadership
 </strong>
 . A belief that
 <strong>
  Teamwork
 </strong>
 drives the best outcomes. A sense of
 <strong>
  Ownership
 </strong>
 and accountability. And a focus on the
 <strong>
  Now
 </strong>
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 <strong>
  Join an Award-Winning Workplace Culture
  <br/>
  <br/>
 </strong>
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 <br/>
 <br/>
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 <br/>
 <br/>
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 <br/>
 <br/>
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>


Telephone Operator (Arabic Speaker)

BagginsHQ

<div>
 We are expanding our sales network and looking for driven, self-motivated Direct Sales Agents to help us bring our digital services to businesses and individuals across several markets.
 <br/>
 <br/>
 <br/>
 WE VALUE AND SUPPORT SERIOUS AGENTS
 <br/>
 Within our process, we deeply value serious agents and are committed to supporting you in every way possible. We recognize the time, energy, and dedication you put into building your pipeline, and we believe in rewarding that effort early on.
 <br/>
 To ensure you have the tools you need to succeed, we have established clear milestones to support your workflow. Once you reach Rookie Agent Level 2 ($200 in earnings), we unlock essential connectivity support, providing Home Internet Wi-Fi packages from Safaricom and MTN. When you show your commitment, we back you up with the resources to keep growing.
 <br/>
 <br/>
 <br/>
 THE ROLE
 <br/>
 As a Direct Sales Agent at BagginsHQ, you are NOT an employee. You are an independent contractor who earns commission on every successful sale you generate. Our agents are both individuals and businesses. You operate your own schedule, from wherever you choose, and your earning potential is entirely in your hands.
 <br/>
 <br/>
 <br/>
 Requirements
 <br/>
 <br/>
 You will be responsible for:
 <br/>
 Identifying and approaching potential clients &mdash; businesses, entrepreneurs, and individuals &mdash; who can benefit from our extra services.
 <br/>
 Registering clients on the BagginsHQ platform through your dedicated agent portal, your digital office with us.
 <br/>
 Matching clients with the right services from our extra services (Digital Marketing, Hosting, Corporate Email, Baggins TV subscriptions, among many others).
 <br/>
 Generating service orders and invoices through the portal &mdash; the system handles the rest.
 <br/>
 Building and maintaining relationships with your clients to encourage renewals and upsells.
 <br/>
 Tracking your earnings, managing your withdrawals, and monitoring your performance and earnings through your agent dashboard.
 <br/>
 <br/>
 <br/>
 Benefits
 <br/>
 <br/>
 HOW YOU GET PAID
 <br/>
 You earn up to 15% commission on every successful sale you generate &mdash; paid as a percentage of the order value.
 <br/>
 The default commission rate starts at 15% but can be increased per agent based on visible performance.
 <br/>
 Commissions are tracked in real-time on your agent dashboard.
 <br/>
 Request withdrawals directly through the portal once your balance meets the minimum threshold.
 <br/>
 Earnings are calculated in USD, ensuring consistency regardless of your location.
 <br/>
 <br/>
 <br/>
 REWARDS &amp; INCENTIVES &mdash; BEYOND COMMISSIONS
 <br/>
 We believe in rewarding our top performers. As your total earnings grow, you progress through badge tiers &mdash; each unlocking exclusive partner incentives from brands you already know and love:
 <br/>
 Rookie Agent Level 1 ($0 - $200) &mdash; Free, unlimited access to Baggins TV streaming.
 <br/>
 Rookie Agent Level 2 ($200 - $500) &mdash; Home Internet Wi-Fi support packages from Safaricom and MTN to power your workflow.
 <br/>
 Rising Star ($500+) &mdash; Choose one reward: Bolt rides, Glovo deliveries, or KFC vouchers, along with Safaricom and MTN packages, and much more.
 <br/>
 Pro Agent ($2,500+) &mdash; Choose one reward: Uber rides, Jumia shopping vouchers, or Booking.com travel discounts, along with Safaricom and MTN packages, and much more.
 <br/>
 Elite Performer ($10,000+) &mdash; Choose one reward: Uber One, Jumia vouchers, Airbnb or Booking.com premium stays, along with Safaricom and MTN packages, and much more.
 <br/>
 Legend ($50,000+) &mdash; Choose one reward: Airbnb, Booking.com flights, and much more.
 <br/>
 <br/>
 <br/>
 Note: You can claim one incentive per badge tier. Choose wisely; once you claim a reward from a tier, the others in that tier cannot be redeemed. You'll also be featured on our agent leaderboard, giving you visibility and recognition among your peers.
 <br/>
 <br/>
 <br/>
 WHO WE'RE LOOKING FOR
 <br/>
 This role is NOT for everyone. We are looking for individuals and businesses who:
 <br/>
 Are self-driven and comfortable working without supervision. There is no boss looking over your shoulder, but you will have a supervisor who is a department head from our team for guidance.
 <br/>
 Have strong communication and relationship-building skills; you'll be dealing directly with clients.
 <br/>
 Understand basic digital services or are willing to learn. You don't need to be highly technical, but you need to understand what you're selling.
 <br/>
 Are hungry for results. Your income is directly tied to your effort.
 <br/>
 Are comfortable with commission-only compensation. There is no base salary for agents, no retainer, and no guaranteed income.
 <br/>
 Have access to a smartphone or computer and a reliable internet connection.
 <br/>
 Can manage their own time and sales pipeline effectively.
 <br/>
 <br/>
 <br/>
 WHAT WE PROVIDE
 <br/>
 A dedicated agent portal with a full dashboard so you can track earnings, clients, orders, and withdrawals in real-time.
 <br/>
 Client management tools to register and manage your clients directly through the portal.
 <br/>
 Automated invoicing and billing; the system generates and sends invoices to your clients automatically.
 <br/>
 Service catalogues with pricing, giving you everything you need to present and sell our extra services.
 <br/>
 Performance badges and a leaderboard system to keep you motivated.
 <br/>
 Partner-brand incentives that get better as your sales grow.
 <br/>
 Free Baggins TV access from day one.
 <br/>
 A supervisor assigned to support you when you need help.
 <br/>
 <br/>
 <br/>
 IMPORTANT &mdash; PLEASE READ BEFORE APPLYING
 <br/>
 This is a commission-only independent contractor role.
 <br/>
 <br/>
 <br/>
 There is:
 <br/>
 &cross; No base salary
 <br/>
 &cross; No fixed working hours
 <br/>
 &cross; No office to report to
 <br/>
 &cross; No employment benefits (leave, pension, medical, etc.)
 <br/>
 <br/>
 <br/>
 There IS:
 <br/>
 &checkmark; Unlimited earning potential based on your sales
 <br/>
 &checkmark; Complete flexibility to work when and where you want
 <br/>
 &checkmark; A growing portfolio of in-demand digital services to sell
 <br/>
 &checkmark; Real-time tracking and transparent commission reporting
 <br/>
 &checkmark; Rewards, internet connectivity support, and incentives from top partner brands
 <br/>
 <br/>
 <br/>
 If you are not comfortable with commission-only income, this role is not for you.
 <br/>
 <br/>
 <br/>
</div>


Direct Sales Agent - Qatar

Four Seasons

<div>
 <strong>
  About Four Seasons
  <br/>
  <br/>
 </strong>
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 <br/>
 <br/>
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 <br/>
 <br/>
 <strong>
  About the location:
  <br/>
  <br/>
 </strong>
 Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar &ndash; offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Jo&euml;l Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
 <br/>
 <br/>
 Our Team:-
 <br/>
 <br/>
 Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.
 <br/>
 <br/>
 <strong>
  Who We Look For
  <br/>
  <br/>
 </strong>
 We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To Supervise children at all times.
  </li>
  <li>
   To develop and implement activities for the children.
  </li>
  <li>
   To plan and develop activities and programs consistent with the child&rsquo;s development.
  </li>
  <li>
   Design kids birthday packages and any other kids events (Easter, Christmas).
  </li>
  <li>
   To conduct inventory of kids toys, games etc.
  </li>
  <li>
   To Work as a member of a team and share with the other members of the team relevant information about the kids club.
  </li>
  <li>
   To Work within the policies and procedures.
  </li>
  <li>
   To participate in the weekly staff meetings.
  </li>
  <li>
   To ensure high standards of cleanliness and hygiene are maintained.
  </li>
  <li>
   To ensure that all toys and objects are safe and clean.
  </li>
  <li>
   To establish a rapport with guests and residents, providing guest recognition and good customer relationships.
  </li>
  <li>
   Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
  </li>
  <li>
   Be responsible for equipment, products, cleanliness and hygiene of the treatment areas.
  </li>
  <li>
   To monitor and assist with all children&rsquo;s activities that are part of the kids club activities.
  </li>
  <li>
   Plan and execute safe, fun-filled and educational daily scheduled programs for guests ranging in ages from 5 to 12.
  </li>
  <li>
   Prepare the KFAS facility on a daily basis to handle a minimum of 5 children.
  </li>
  <li>
   React to changes in scheduling, weather or number of children with prepared backup plan.
  </li>
  <li>
   Arrange for food from In Villa Dining as required by guests. Assist with the service.
  </li>
  <li>
   Converse with guests and answer questions regarding the resort.
  </li>
  <li>
   Provide orientation of KFAS facility, and when available, of the Spa and wellness Center.
  </li>
  <li>
   Promote and up sell excursions to guests, customizing where necessary to meet guest needs.
  </li>
  <li>
   Execute the tasks of a Wellness agent, Kid&rsquo;s Club, or Fitness Attendant as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 2 to 3 years&rsquo; experience in a similar position
  </li>
  <li>
   Preferably in an international, luxury five-star hotel
  </li>
  <li>
   English - excellent communication skills
   <br/>
   <br/>
  </li>
 </ul>
 Our Offering:-
 <br/>
 <br/>
 Opportunities to build a successful career with global potential
 <br/>
 <br/>
 Unique strong culture - diversity of 50 different nationalities
 <br/>
 <br/>
 Living accommodation in a high quality, well-resourced apartment
 <br/>
 <br/>
 Excellent Training and Development opportunities
 <br/>
 <br/>
 Employee Recognition Programs
 <br/>
 <br/>
 Complimentary nights at FS Hotels Worldwide
 <br/>
 <br/>
 Paid annual home leave tickets
 <br/>
 <br/>
 Complimentary meals in employee restaurants
 <br/>
 <br/>
 Free transportation to work
 <br/>
 <br/>
 Medical coverage
 <br/>
 <br/>
 Work Authorization:-
 <br/>
 <br/>
 Hotel will apply for the work authorization for a successful candidate.
 <br/>
 <br/>
 Learn more about employment with Four Seasons:-
 <br/>
 <br/>
 You could also learn more about employment with Four Seasons via the following channels:
 <br/>
 <br/>
 https://www.facebook.com/FourSeasonsJobs
 <br/>
 <br/>
 https://www.linkedin.com/company/four-seasons-hotels-and-resorts
 <br/>
 <br/>
 http://jobs.fourseasons.com
 <br/>
 <br/>
 https://twitter.com/FourSeasonsJobs
</div>


Kids for All Seasons Attendant

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26094538<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Zone 61, Bulmasan Street, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p>
<p></p><p>Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p></p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.</p>
<p></p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><br>
<p></p>
</div><p></p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i><p></p><p>
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they&rsquo;re stopping by for a few days or settling in for a few weeks, time away from home shouldn&rsquo;t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you&rsquo;re an active optimist who doesn&rsquo;t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Guest Experience Expert Element City Center

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Why Join Us?</b></p><p>
At Rosewood Doha, we create an environment where passion meets purpose &ndash; and where careers have meaning.</p><p>
Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>
You&rsquo;ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>
Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><b>
About Rosewood Doha:</b></p><p>
Rosewood Doha is a landmark destination inspired by Qatar&rsquo;s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar&rsquo;s first members-only social wellness club, complemented by Rosewood&rsquo;s signature Manor Club for Club Room and Suite guests.</p><p>
Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><b>
Our Associate Experience:</b></p><p>
We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li> A competitive salary and benefits package</li><li> High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li> A birthday day off (because your milestones matter!)</li><li> Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>
These benefits reflect our commitment to creating an environment where you thrive &ndash; professionally and personally &ndash; while building a meaningful career with us.</p><p><b>
Your Role:</b></p><p><b>
Guest satisfaction:</b></p><ul><li>
Ensures to deliver the brand promise and always provide exceptional guest service.</li><li>
Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts</li><li>
Ensures that all guest and associate complaints are resolved in a quick and efficient manner.</li><li>
Maintains positive guest and associate interactions with good working relationships.</li></ul><p><b>
Operations:</b></p><ul><li>
Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety.</li><li>
Ensure high standards of personal presentation and grooming.</li><li>
Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture.</li><li>
To have a full working knowledge of the restaurant floor plan / layout, all F&amp;B offers.</li><li>
Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li><li>
Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest.</li><li>
Establish rapport with guests in a professional manner.</li><li>
Always provide our guests with the highest level of service and attention.</li><li>
Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required.</li><li>
Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li><li>
Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated.</li><li>
Always follow the restaurant Order of Service and Standard Operating Procedures.</li><li>
Follow all ongoing training procedures as set out by your mentor and the management.</li><li>
Report for duty on time and prepared for your shift. Adhere to agreed break times.</li><li>
Follow opening and closing procedures and complete all duties as required by the management and the Supervisor.</li><li>
Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear.</li><li>
Ensure all tables are laid in accordance with the SOP.</li><li>
Be ready and prepared for service.</li><li>
Engage with and contribute to service briefings.</li><li>
Take instructions from your supervisor and manager, anticipate their requirements.</li><li>
Work with your Supervisor in order to control your section.</li><li>
Assist the Supervisor in controlling your section in the restaurant.</li><li>
Follow the Order of Service at all times, responding to the shift in charge instructions.</li><li>
Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.</li><li>
Ensure that individual Mise en Place for each order is known and placed on the table.</li><li>
Understand guests to be prioritized &ndash; VIP&rsquo;s, unhappy guests &amp; regulars.</li><li>
Communicate guest preferences to your supervisor in order to build guest profiles.</li><li>
React promptly and deal with any issues, complaints, breakages &amp; spillages.</li><li>
Communicate any issues to your supervisor and management promptly.</li><li>
Restock the station on time following the procedures.</li><li>
Ensure a high level of cleanliness is maintained throughout the restaurant.</li><li>
Complete relevant checklists correctly and honestly.</li><li>
Respond to changes in the F&amp;B function as dictated by the industry, company, and hotel.</li><li>
Grow and improve skills and abilities through the appropriate training, assessment, and performance.</li><li>
Operate the micros system effectively and present the bill and take payments correctly.</li><li>
Handle all operating equipment carefully avoiding abuse and minimizing breakage.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Waitstaff - Butterly Room, Shisha Lounge & Event Operations

Andaz

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<div><p>At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of <b>Wellbeing, Inclusion, Respect, Empathy, Integrity, </b>and <b>Experimentation</b> are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.</p>
<p>You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.</p>
<p>The Assistant Manager Spa is responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved Spa brand standards of performance and sequences of service. You will also be responsible to ensure the discerning guests feel that their every need is anticipated and they have created a relationship with the spa, not just a visit.</p>
</div></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<div><ul><li>Diploma or Bachelor's degree in Hospitality Management, Spa Management, Wellness, Business Administration, or a related field.</li>
<li>Minimum 3 years of experience in spa operations within a luxury hotel, resort, or wellness facility.</li>
<li>Strong knowledge of spa treatments, wellness programs, and luxury guest service standards.</li>
<li>Proven ability to drive spa revenue and retail sales performance.</li>
<li>Proficiency in spa management systems and Microsoft Office applications.</li>
<li>Ability to handle guest requests and complaints efficiently and professionally.</li></ul></div></div></div>

Assistant Manager- Spa

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