call center representative

customer service representative Jobs in Houston

customer service representative

bi-lingual pharmacy tech support/call center rep (work from home) Jobs in Houston

bilingual call center representative Jobs in Houston

bilingual call center representative

call center - member care agent Jobs in Houston

call center - member care agent

healthcare call center representative temp to perm

Ivy Rehab Network

<div><p><b>State of Location:</b></p>
Texas<p></p><p><b>
Position Summary:</b></p><p></p>
At Ivy Rehab, we're &quot;All About the People&quot;! As a Patient Engagement Advocate (Healthcare Call Center Representative), you will play a crucial role in our mission to help enable people to live their lives to the fullest.<p></p><p>
Join Ivy Rehab&rsquo;s dedicated team where you&rsquo;re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.</p><p></p><p><b>
Job Description:</b></p><p></p><div><div><div><div><div><p><b>
Assignment: </b>Temporary (90-Day Assignment) with Opportunity to Become Permanent
</p></div><div><p><b>Schedule:</b> Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST</p></div></div></div><div></div><p>
We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team.<br>
<br>
The<b> Patient Engagement Advocate </b>(Healthcare Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a &ldquo;local&rdquo; patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians.</p></div><p></p><div><p><b><br>
Your responsibilities will include:</b></p></div><div><ul><li><p>
Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores.</p></li></ul></div><div><ul><li><p>
Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient&rsquo;s needs are handled with care.</p></li></ul></div><div><ul><li><p>
Leverage technology and knowledge base content modules to provide an experience that &ldquo;feels local&rdquo; from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid &ldquo;us vs them&rdquo; approach and demonstrate an inclusive &ldquo;we&rdquo; mentality.</p></li></ul></div><div><ul><li><p>
Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience.</p></li></ul></div><div><ul><li><p>
Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices.</p></li></ul></div><div><ul><li><p>
Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics.</p></li></ul></div><div><ul><li><p>
Effectively inform and educate patients on insurance and about our financing/payment plan options.</p></li></ul></div><div><ul><li><p>
Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience.</p></li></ul></div><div><ul><li><p>
Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth.</p></li></ul></div></div><div><div><ul><li><p>
Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.</p></li></ul></div><div><ul><li><p>
May work in other channels such as outbound, email, chat, etc.</p></li></ul></div><div><ul><li><p>
Perform other duties as assigned.</p></li></ul></div><p></p><div><p><b><br>
To excel in this role, you should </b><b>possess</b><b>:</b></p></div><div><ul><li><p>
High School/GED or equivalent; College degree is preferable</p></li></ul></div><div><ul><li><p>
Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps</p></li><li><p>
Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.</p></li><li><p>
Minimum Internet speeds of 10 Mbps upload and 150 Mbps download; Latency &lt;50 ms; and Packet Loss &lt;2%</p></li><li><p>
Preferred typing aptitude of 50-70 WPM.</p></li></ul></div><div><ul><li><p>
Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)</p></li></ul></div><div><ul><li><p>
Demonstrated tenure in previous positions of at least 2-3 years</p></li></ul></div><div><ul><li><p>
Must have a dedicated, quiet workspace at home (with a door) to work without distractions</p></li></ul></div><div><ul><li><p>
Must be able to provide a reliable high-speed internet connection for remote work</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills and the ability to effectively engage with patients</p></li></ul></div><div><ul><li><p>
Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)</p></li></ul></div><div><ul><li><p>
Attention to detail</p></li></ul></div><div><ul><li><p>
Ability to work in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Must be technically savvy, with demonstrated experience working with multiple systems and apps</p></li></ul></div><p></p><div><p><b>
We welcome you to apply if you </b><b>hold</b><b> the following attributes:</b></p></div><div><ul><li><p>
Good listener</p></li></ul></div><div><ul><li><p>
Collaborative and team player</p></li></ul></div></div><div><div><ul><li><p>
Ability to display caring attitude and be empathetic</p></li></ul></div><div><ul><li><p>
Multi-task-carry on engaging conversation while following proper protocols for information capture</p></li></ul></div><div><ul><li><p>
Receptivity to coaching as well as understanding your strengths and opportunities for development</p></li></ul></div><p></p><div><p><b><br>
Why choose Ivy</b><b>?</b></p></div><div><ul><li><p><b>
Best Employer:</b> A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.</p></li></ul></div><div><ul><li><p><b>
Exceeding Expectations:</b> Deliver best-in-class care and witness exceptional patient outcomes.</p></li></ul></div><div><ul><li><p><b>
Exceptional Partnerships: </b>Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.</p></li></ul></div><div><ul><li><p><b>
Empowering Values:</b> Live by values that prioritize teamwork, growth, and serving others.</p></li></ul><p></p><p><i>
#LI-remote</i></p><p><i>
#LI-ST1</i></p></div></div><p></p><p><i>
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.</i></p><p></p><p>
ivyrehab.com</p></div><p></p>

Healthcare Call Center Representative (Temp-to-Perm)

IQVIA

<div>Houston, United States of America | Full time | Home-based | R1537654</div>
<br><div><div><b>Bi-lingual Pharmacy Support Call Center Representative</b><br>
<i>Contract Remote Role &ndash; Location (Open to Remote US)</i></div><div>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that currently we are looking for a 100% remote (work from home&mdash;WFH) contract <b>Pharmacy Support Call Center Representative </b>to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The <b>Pharmacy Support Call Center Representative </b>is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div><b>
Role Purpose:</b></div><ul><li>
Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.</li></ul><div><b>
Job Responsibilities:</b></div><ul><li>
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center</li><li>
Quickly assess the user's issue and provides first level support for problem resolution</li><li>
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area</li><li>
Recognize operational challenges and suggest recommendations to management, as necessary</li><li>
Ability to work 40 hours per week under moderate supervision</li><li>
Multiple shifts available:</li></ul><h3 class="jobSectionHeader"><b>
8:00 am - 5:00 pm EST
</b></h3><h3 class="jobSectionHeader"><b>9:00 am &ndash; 6:00 pm EST</b></h3><h3 class="jobSectionHeader"><b>
10:00am &ndash; 7:00pm EST</b></h3><h3 class="jobSectionHeader"><b>
11:00 am &ndash; 8:00pm EST</b></h3><div><b>
Minimum Education &amp; Experience:</b></div><ul><li>
High School Diploma or equivalent</li><li>
Pharmacy Technician experience required</li><li>
HIPAA certified</li><li>
Call center experience required (3+ years preferred)</li><li>
Experience in medical claim processing is a plus</li><li>
Bi-lingual (English/Spanish)</li></ul><div><b>
The pay range for this role is $18.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.</b></div><div><b>
IQVIA</b> is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div>
#LI-CES</div><div>
#LI-Remote</div><div>
#LI-DNP</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div>

Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)

Pride Health

<div>
 <p>
  <strong>
   Position Summary
  </strong>
 </p>
 <p>
  We are seeking a customer-focused and detail-oriented
  <strong>
   Customer Service Representative
  </strong>
  with experience in managed care, insurance, or call center environments. The ideal candidate will possess strong communication skills, medical terminology knowledge, and the ability to multitask effectively in a fast-paced setting.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Provide high-quality customer service via phone and desktop support applications
  </li>
  <li>
   Address member or customer inquiries accurately and efficiently
  </li>
  <li>
   Identify and resolve issues using problem-solving skills
  </li>
  <li>
   Document interactions and maintain accurate records
  </li>
  <li>
   Navigate call center systems and applications effectively
  </li>
  <li>
   Work collaboratively within a team while managing individual responsibilities
  </li>
  <li>
   Maintain professional phone etiquette and customer-first approach
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   High School Diploma or GED (Required)
  </li>
  <li>
   Minimum 1 year of customer service experience in:
  </li>
  <li>
   Managed care or insurance industry
   <strong>
    OR
   </strong>
  </li>
  <li>
   Call center environment (any industry)
  </li>
  <li>
   Knowledge of medical terminology
  </li>
  <li>
   Typing speed of at least 35 WPM
  </li>
  <li>
   Strong verbal communication and listening skills
  </li>
  <li>
   Ability to multitask and problem-solve efficiently
  </li>
  <li>
   General computer literacy
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bilingual (English-Spanish)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
 </p>
 <p>
  <em>
   Pride Health offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
  </em>
 </p>
 <p>
 </p>
</div>


Call Center Representative

Perdue Brandon Fielder Collins & Mott, LLP

<div>
 <strong>
  Perdue Brandon Fielder Collins &amp; Mott, LLP
 </strong>
 in
 <strong>
  Houston TX
 </strong>
 is seeking to hire enthusiastic
 <strong>
  full-time Call Center Representatives
 </strong>
 to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is
 <strong>
  Monday - Friday, 8:30 am - 5:00 pm
 </strong>
 . Are you a high-energy problem-solver who enjoys helping others? If so, read on!
 <br/>
 <br/>
 We pay our Call Center Representatives a competitive wage of
 <strong>
  $16.00/hour.
 </strong>
 We also offer exceptional benefits including
 <strong>
  medical, vision, dental, life insurance, long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, and room for growth
 </strong>
 . If this sounds like the right opportunity for you, apply today!
 <br/>
 <br/>
 <strong>
  About Perdue Brandon Fielder Collins &amp; Mott Llp
  <br/>
  <br/>
 </strong>
 Perdue Brandon Fielder Collins &amp; Mott LLP (PBFCM) is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities school districts cities counties hospital districts appraisal districts special districts, courts and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections.
 <br/>
 <br/>
 At PBFCM, we offer our employees a
 <strong>
  professional, yet casual team-based environment
 </strong>
 where we work together to accomplish our goals. Our management's open-door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We
 <strong>
  value and reward hard work
 </strong>
 which is why we offer
 <strong>
  competitive compensation, excellent benefits, and opportunities for advancement
 </strong>
 .
 <br/>
 <br/>
 <strong>
  A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE
  <br/>
  <br/>
 </strong>
 As a Call Center Representative, you are the first point of contact for our company and are sure to provide superb customer service. You spend most of your day on the phone handling incoming and outgoing calls. With great attention to detail, you research accounts to determine contact information for individuals and businesses. Utilizing computer-based systems, you document all actions taken on accounts. Your positive attitude and hard work are essential to helping us accomplish our company-wide goals and ensure that individual tasks are completed. You thrive in our fast-paced team environment and get great satisfaction out of contributing to our continued success by meeting weekly and monthly production objectives.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent
  </li>
  <li>
   Previous office experience
  </li>
  <li>
   Proficiency in Microsoft Office
   <br/>
   <br/>
  </li>
 </ul>
 Customer service experience is preferred. Experience in a law office, collections environment, or tax office is a plus! Are you punctual and dependable? Can you work well in a team environment? Do you have strong written and verbal communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Are you attentive to detail? Are you organized and able to meet deadlines, work under pressure, and prioritize tasks? Can you effectively multitask? If so, you may be perfect for this position!
 <br/>
 <br/>
 <strong>
  ARE YOU READY TO JOIN OUR TEAM?
  <br/>
  <br/>
 </strong>
 If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial
 <strong>
  3-minute, mobile-friendly application
 </strong>
 . We look forward to meeting you!
 <br/>
 <br/>
 Location: 77008
 <br/>
 <br/>
 <strong>
  <em>
   Job Posted by ApplicantPro
  </em>
 </strong>
</div>


Meet Life Sciences

<div>
 <p>
  <strong>
   Oncology Sales Representative &ndash; Solid Tumors
  </strong>
 </p>
 <p>
  📍
  <strong>
   Houston, TX Territory | Field-Based
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an experienced
  <strong>
   Oncology Sales Representative
  </strong>
  to join a growing commercial team supporting an innovative portfolio of therapies for
  <strong>
   solid tumor indications
  </strong>
  . This role focuses on building strong relationships with key oncology stakeholders, driving product awareness, and executing strategic territory plans across the Greater Houston, TX Territory.
  <em>
   The specific territory will be shared during the initial screening call.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an excellent opportunity for a motivated sales professional with a strong oncology background who thrives in a highly collaborative, science-driven environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Develop and execute a strategic territory plan to drive adoption and appropriate use of oncology therapies within
   <strong>
    solid tumor indications
   </strong>
   .
  </li>
  <li>
   Build and maintain strong relationships with oncologists, nurses, office practice managers, and
   <strong>
   </strong>
   key opinion leaders (KOLs).
  </li>
  <li>
   Deliver compelling, compliant product education and clinical data presentations to healthcare providers.
  </li>
  <li>
   Identify and develop new business opportunities within community oncology practices and academic centers.
  </li>
  <li>
   Collaborate cross-functionally with medical affairs, market access, and marketing teams to support account strategies and patient access.
  </li>
  <li>
   Maintain a deep understanding of clinical data, competitive landscape, and treatment paradigms in solid tumor oncology.
  </li>
  <li>
   Consistently meet or exceed territory sales goals while maintaining compliance with company policies and industry regulations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <ul>
  <li>
   <strong>
    Bachelor&rsquo;s degree required
   </strong>
  </li>
  <li>
   <strong>
    Minimum 5 years of pharmaceutical sales experience (oncology experience required)
   </strong>
   .
  </li>
  <li>
   Demonstrated success selling into oncology practices and cancer centers.
  </li>
  <li>
   Strong understanding of solid tumor treatment landscapes and oncology care pathways.
  </li>
  <li>
   Proven ability to build trusted relationships with healthcare professionals and key stakeholders.
  </li>
  <li>
   Excellent communication, presentation, and territory management skills.
  </li>
  <li>
   Ability to travel within the assigned territory as needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Please apply for full job description and company details!
  </em>
 </p>
</div>


Oncology Sales Representative

Houston Methodist

<div>At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.
<div><b>FLSA STATUS</b><br>
Non-exempt<br>
<br>
<b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
One year of healthcare or related experience
</li><li>Experience in a healthcare related work environment preferred
</li></ul><br>
<b>SKILLS AND ABILITIES</b><ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Strong customer service, phone and scheduling skills
</li><li>Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record
</li><li>Knowledge of basic medical terminology
</li>Ability to analyze and solve problems<br>
<li>
</li></ul><br>
<br>
<b>ESSENTIAL FUNCTIONS</b><br>
<br>
<b>PEOPLE ESSENTIAL FUNCTIONS</b><ul><li>
Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
</li><li>Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
</li><li>Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.
</li></ul><br>
<b>SERVICE ESSENTIAL FUNCTIONS</b><ul><li>
Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols.
</li><li>Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process.
</li><li>Generates reports and assists with department correspondence. Provides other administrative assistance as directed.
</li></ul><br>
<b>QUALITY/SAFETY ESSENTIAL FUNCTIONS</b><ul><li>
Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution.
</li><li>Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
</li><li>Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center.
</li></ul><br>
<b>FINANCE ESSENTIAL FUNCTIONS</b><ul><li>
Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
</li><li>Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
</li><li>Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.
</li></ul><br>
<b>GROWTH/INNOVATION ESSENTIAL FUNCTIONS</b><ul><li>
Generates and communicates new ideas and suggestions that will improve quality or service.
</li>Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.<br>
<li>
</li></ul><br>
<br>
<b>SUPPLEMENTAL REQUIREMENTS</b><br>
<ul><b>
WORK ATTIRE</b><li><ul><li>
Uniform: No
</li><li>Scrubs: No
</li><li>Business professional: Yes
</li><li>Other (department approved): No
</li></ul></li><br>
<b>ON-CALL*</b><br>
<li><ul><li><i>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</i></li></ul></li><li><ul><li>
On Call* No
</li></ul></li><br>
<b>TRAVEL**</b><br>
<i>**Travel specifications may vary by department**</i><li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div><b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
One year of healthcare or related experience
</li>Experience in a healthcare related work environment preferred<br>
<li>
</li></ul><br>
<p><b>Company Profile:</b></p><p>
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist&rsquo;s overall strategy to become one of the nation&rsquo;s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.</p><p>
Houston Methodist is an Equal Opportunity Employer.</p></div>

Patient Services Representative - Orthopedics (Clear Lake)

HCA Houston Healthcare

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Cardiac Cath Lab Rad Tech today with HCA Houston Healthcare Medical Center.</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
HCA Houston Healthcare Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>
Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p><br>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
Come join our team as a(an) Cardiac Cath Lab Rad Tech. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
We are seeking a Cardiac Cath Lab Radiology Technologist for our facility to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and we are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!</p><p></p><p>
What You Will Do In Your Role:</p><p></p><ul><li>
You will be responsible for assisting the R.N. in assessing, planning, implementing, and evaluating the care of the Cath Lab patient.</li><li>
You will be responsible to function in a call-out situation by scrubbing and running the table (x-ray).</li><li>
You will ensure archiving and storage of digital data and maintains proper operation of image review stations.</li><li>
You will perform post processing manipulation of digital data to supply physician with additional clinical data.</li><li>
 You will be able to function in a Code Blue situation.</li></ul><p></p><p>
What qualifications you will need:</p><p></p><ul><li>
 1 year of Cath Lab experience is required</li><li>
 Graduate of accredited school of Radiologic Technology required</li><li>
 ARRT and Radiology Technologist through the Texas Department of Health or RCIS certification required.</li><li>
 Current BCLS certification from the American Heart Association required.</li><li>
ACLS certification within 6 months of employment</li></ul><p>
HCA Houston Healthcare Medical Center is a <b>445+ bed acute care hospital located in the heart of central Houston</b>, adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. Established in 1975, our hospital has been serving Houston for more than 40 years. We provide a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. We also offer 24/7 emergency services and two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). We are an accredited <b>Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center</b> and an accredited <b>Chest Pain Center with Primary PCI</b>. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><br>
<br>
<p></p><p>&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Cardiac Cath Lab Rad Tech opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Cardiac Cath Lab Rad Tech

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