hospitality manager

Hilton

<div>Exceptional Hospitality Starts with You
About the Opportunity:
Are you ready to lead one of Chicago&rsquo;s most connected and fast-paced hospitality destinations? Hilton Chicago O'Hare Airport is seeking an experienced and visionary General Manager to oversee daily operations, inspire a high-performing team, and deliver exceptional service at one of the nation&rsquo;s busiest airport hotels.
In this role, you&rsquo;ll be at the forefront of creating a seamless guest experience&mdash;guiding a collaborative team, driving operational and financial performance, and ensuring every guest interaction reflects Hilton&rsquo;s signature hospitality. We&rsquo;re looking for a dynamic leader with a strong background in full-service hotel operations who can balance strategic leadership with a hands-on approach in a high-volume environment.
This is more than a leadership role&mdash;it&rsquo;s an opportunity to shape the future of a premier Hilton property and make a lasting impact on both the team and travelers from around the world. If you&rsquo;re passionate about hospitality excellence and ready to lead at the gateway to Chicago, we invite you to join us on this exciting journey.
About the Property:
Connected directly to O'Hare International Airport via underground walkways, Hilton Chicago O'Hare Airport offers unmatched convenience and full-service hospitality in one of the nation&rsquo;s busiest travel hubs. The hotel welcomes business travelers, airline crews, convention attendees, and international guests with seamless airport access and easy connections to downtown Chicago.
The property features spacious guest rooms and suites designed for comfort and productivity, along with multiple dining options, a fitness center, indoor pool, business center, and concierge services. With over 40,000 square feet of flexible meeting and event space, the hotel is a premier destination for conferences, corporate gatherings, and special events.
Combining the energy of a global gateway with Hilton&rsquo;s signature hospitality, Hilton Chicago O&rsquo;Hare Airport delivers a fast-paced yet welcoming environment where service excellence and guest experience remain at the forefront.
For more information on this property, please click HERE.
What are we looking for?
Basic Qualifications:
<ul><li>Minimum two years' Hotel Manager OR five years Executive Committee member experience at a at a similar-sized or larger hotel
</li><li>Proven experience in hotel operations, with a strong focus on rooms management
</li><li>Skilled in cultivating and sustaining strong relationships with ownership groups
</li><li>Solid commercial acumen with expertise in financial oversight and revenue optimization
</li><li>Thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
</li>Demonstrated experience managing labor relations and union partnerships 
<li>
 
</li></ul>Preferred Qualifications:
<ul><li>Hilton brand experience
</li><li>Local market experience</li></ul></div>
 <div>As General Manager, your responsibilities will also include:
<ul><li>Managing and optimizing hotel operations: You will lead the hotel with strategic oversight of all departments &mdash; ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, you&rsquo;ll drive operational excellence and a seamless guest experience. By identifying inefficiencies and leveraging guest feedback, you&rsquo;ll implement targeted improvements that enhance workflow, reduce waste, and elevate service. Your focus on continuous improvement, coaching, and innovation will strengthen team performance and consistently exceed guest expectations.
</li><li>Managing commercial financial performance: You&rsquo;ll take full ownership of the property&rsquo;s financial performance, including sales, revenue and finance that will lead to growth, cost control, and profitability. This means setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. You'll also collaborate closely with the hotel&rsquo;s commercial team and lead budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
</li><li>Communicating with key stakeholders: As the primary point of contact for hotel owners and Hilton&rsquo;s corporate leadership, you will be responsible for maintaining alignment on business goals, operational strategies, and performance expectations. You will deliver regular updates, collaborate on long-term planning, and act as a trusted advisor, ensuring transparency and partnership at every level.
</li><li>Leading and developing on-property teams: You will cultivate a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Through performance management, coaching, and recognition programs, you'll inspire engagement, accountability, and continuous growth. Your leadership will empower teams to deliver outstanding service while growing their own careers at Hilton.</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

General Manager - Hilton Chicago O'Hare Airport

<div>In this role, the Human Resources Manager will support the Director of Human Resources in overseeing the day-to-day management and administration of the Human Resources function. Responsibilities include coordinating compliance training, facilitating new hire orientation, conducting audits, and supporting initiatives that enhance team member engagement and operational excellence. This position plays an integral role in delivering exceptional guest service while contributing to the hotel&rsquo;s overall success and profitability.
This opportunity is ideal for a motivated and personable professional with prior experience in customer service or human resources within the hospitality industry. We welcome candidates who are passionate about people, culture, and creating a positive workplace environment, and we look forward to receiving your application.
Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Human Resources Manager , you&rsquo;re not just overseeing daily operations of the hotel&rsquo;s HR function &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Oversee daily HR operations: Manage key HR functions, including recruitment, training, compensation, benefits, labor relations, compliance, safety, and performance management, ensuring compliance with corporate HR policies and federal/local regulations
</li><li>Foster team member engagement: Lead employee relations initiatives such as recognition programs, special events, and engagement activities to create a positive workplace culture
</li><li>Manage HR systems and compliance: Oversee team member data management, track employment transitions, generate reports, and process unemployment claims
</li><li>Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Human Resources Manager - Embassy Suites by Hilton Chicago Magnificent Mile

Eurest

<div>Position Title: Assistant General Manager -Delta Lounge ORD Airport
Salary: $75000 - $80000 / yearly 
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most prestigious companies - in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high-performing, and fast-growing. Our teammates are enthusiastic, committed to quality, and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
 As an Assistant General Manager, you will be responsible for assisting in running the day-to-day food service for the Delta Sky Club at ORD airport. You will manage and lead a team of associates and oversee quality controls for the account. This is a seven-day operation, and your work schedule will include evenings, weekends, and holidays as required.
Essential Duties and Responsibilities:<ul><li>
Assists with managing food service operations in accordance with the approved budget while providing the client with the maximum value for the dollars spent.</li><li>
Ensures the food offered to the client, customers, and employees of the operation is of superior quality.</li><li>
Maintains excellent relationships with associates, guests, and clients as well as other departments within the operation.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:<ul><li>
 Fine dining management experience is preferred</li><li>
 2 to 4 years of food service management experience.</li><li>
Experience in restaurants, hotels, corporate dining, and/or related food service operations.</li><li>
Comprehensive food knowledge.</li><li>
Operations management experience with purchasing knowledge.</li><li>
Financial experience and business acumen skills.</li><li>
ServSafe Certification is preferred.</li><li>
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li><li>
Associate&rsquo;s degree is preferred.</li></ul></div></div></div>
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Eurest are offered many fantastic benefits.<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.<div>
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf</div> 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 
Eurest maintains a drug-free workplace. 
Applications are accepted on an ongoing basis.</div>

Assistant General Manager- Delta Sky Lounge - ORD Airport

Avec

<div><div>For almost 30 years, One Off Hospitality has developed and operated some of Chicago&rsquo;s most beloved places to eat and drink. More importantly, we&rsquo;re a group of people &ndash; chefs, hospitality veterans, managers and creators &ndash; who believe in the power of treating our guests like family and our restaurants like home. 
TITLE: SERVER
REPORTS TO: GENERAL MANAGER
FLSA: NON-EXEMPT
TYPE: FULL TIME, DAYTIME (**Must be available for Mon/Tues) 
POSITION SUMMARY: The server has a passion for hospitality and has the ability to translate that passion into an exceptional dining experience for our guests. Servers are expected to build rapport with guests, share food and beverage knowledge, and maintain poise throughout their shifts. 
 
Essential Duties &amp; Responsibilities: 
 
The essential functions include, but are not limited to the following:<ul><li>
Maintains a cheerful, courteous disposition and a neat, clean and professional image</li><li>
Gains extensive knowledge of all menus, both food and beverage (including: ingredients, cooking techniques, allergies and dietary restrictions, plating etc.)</li><li>
Executes proper steps of service to effectively carry out exceptional service</li><li>
Walks guests through menus to answer any questions and assists with any necessary accommodations for allergies and dietary restrictions</li><li>
Listens intently to guests and be aware of body language to properly tailor the service experience to each guest</li><li>
Checks back with guests about every dish and beverage; communicate any necessary feedback to superiors</li><li>
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary</li><li>
Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish</li><li>
Able to work a flexible schedule as business dictates (including nights and weekends)</li><li>
Performs shift change and/or opening or closing duties</li><li>
Adheres to all company safety and sanitation policies and procedures
</li><li>Assists other team members as needed or when business needs dictates</li></ul> 
Minimum Qualifications (Education, Experience, Skills)<ul><li>
High School Diploma or GED graduate</li><li>
ServSafe Certification required
</li><li>Ability to handle stress under pressure</li><li>
Willingness to maintain a clean, healthy, and safe working environment</li><li>
Ability to coordinate multiple activities with attention to detail</li><li>
Ability to work independently, with minimal supervision</li></ul> 
Physical Demands and Work Environment<ul><li>
Ability to be flexible with job demands and open minded when being asked to complete tasks</li><li>
Ability to operate and use all equipment necessary to run the restaurant</li><li>
Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds</li><li>
Ability to work varied hours/days as business dictates</li>
Ability to stand for up to 8-10 hours a day 
<li>
</li></ul> 
One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>
More detail about Avec part of One Off Hospitality Group</div>

Server

Bottleneck Management

<div>Position: Host

Our Hosts are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. The Host greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host cares for our guests by refilling beverages and performs light housekeeping duties such as cleaning glass and menus, and ensuring restrooms are clean, stocked, and orderly.

Who is Bottleneck Management?

Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we&rsquo;ve been about genuine people and genuine hospitality. We&rsquo;ve grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.

Core Values

Understand the wants and needs of others

Support others through words and actions

Empower each team member to excel

Enjoy each other, our guests, and our time at work

We believe it&rsquo;s our people that make us strong, so we&rsquo;re committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it&rsquo;s in our home office or our restaurants, we put hospitality first, like excellent hosts at a party.

We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts.

Primary Responsibilities and Duties

Essential Functions:
<ul>
<li>Genuine commitment to the Bottleneck culture; be a team player.</li>
<li>Ensure that the overall guest experience exceeds expectations, including greeting guests with warmth and anticipating their needs.</li>
<li>Use tact and good judgment when dealing with guest challenges, responding to guest needs with patience, respect, and courtesy.</li>
<li>Follow all steps of service.</li>
<li>Assist with clearing, cleaning, and resetting tables.</li>
<li>Check and maintain restrooms.</li>
<li>Comply with all safety and sanitation (including handwashing) guidelines and procedures.</li>
<li>Be proficient in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines.</li>
<li>Support To-Go orders as needed.</li>
<li>Other duties will be assigned as needed.</li>
</ul>
Qualifications and Skills:
<ul>
<li>Must be at least 18 years old.</li>
<li>At least 6 months of restaurant or customer service experience preferred.</li>
<li>Ability to work collaboratively in a fast-paced work environment.</li>
<li>Ability to create memorable guest experiences.</li>
<li>Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.</li>
<li>Ability to work a varied schedule, including nights and weekends.</li>
<li>Good judgment skills and adaptive attitude.</li>
<li>Must be upbeat, outgoing, and positive.</li>
<li>Ability to stand/walk and stay focused and alert for extended periods of time.</li>
<li>Ability to effectively communicate on the telephone.</li>
<li>Ability to lift up to 35 lbs.</li>
<li>Ability to maintain a warm, hospitable demeanor in a busy environment.</li>
</ul>
Must Be/Have:
<ul>
<li>Outstanding interpersonal skills</li>
<li>Outgoing, polite and patient.</li>
<li>Excellent communication skills</li>
<li>Satisfaction focused.</li>
</ul>
Hours of work: Ability to work a varied schedule, including nights and weekends.

Supervisory Responsibilities: N/A

Reports To: General Manager

Department: FOH Operations

Compensation:

Please visit our Careers Page to view and learn more about payrates

Work Environment/ Physical Demand:
<ul>
<li>Must be able to stand for full shift.</li>
<li>Must be able to lift at least 25 pounds.</li>
<li>Must have good hearing for accurate communication with guests.</li>
<li>Must be able to use hands and fingers to handle and feel objects and tool controls.</li>
<li>Must be able to work in areas of loud noise.</li>
<li>Required to frequently reach, bend, stoop, and carry.</li>
<li>Must be able to work in both warm and cool environments; indoors and outdoors.</li>
<li>Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.</li>
<li>Extended periods of standing and walking to different parts of the restaurant at different levels</li>
<li>Fast paced hands on position.</li>
<li>Dining facilities are both outside and inside Lighting is maintained at a low level.</li>
</ul>
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

An equal opportunity employer. 


We adhere to E-Verify procedures where applicable in accordance with federal regulations.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Host

Kasa

<div><div><h3 class="jobSectionHeader">About Kasa</h3>

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities &mdash; and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.</div>
Location: Chicago, Illinois

Time Commitment: Part-time

Anticipated Schedule: Flexible - including nights, weekends, and holidays.
<h3 class="jobSectionHeader">
The Role</h3>

The Property Operations Lead role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the East market, supporting efficient and successful operations for the Chicago market portfolio. Through regular in-person inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in.

Like many operations roles, there is no &quot;typical day&quot; but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, and providing support for lockouts, last-minute requests, and assisting with other guest issues.

A typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.
<h3 class="jobSectionHeader">
Unleash your career potential at Kasa</h3>

We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.
<h3 class="jobSectionHeader">
Required Attributes</h3>
<ul><li>Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit.</li>
<li>Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.</li>
<li>Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.</li>
<li>Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.</li>
<li>Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.</li>
<li>Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.</li>
<li>Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.</li>
<li>Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.</li>
<li>Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.</li>
</ul><h3 class="jobSectionHeader">Required policy information:</h3>
<ul><li>This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.</li>
</ul>
Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
<h3 class="jobSectionHeader">
Expected Results</h3>
<ul><li>Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics.
<ul><li>Key Initiative: Identify and communicate on-site issues.</li>
<li>Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines.</li>
<li>Key Initiative: Participate in preventative maintenance program.</li>
</ul></li><li>Role Objective 2: Complete tasks that drive productivity within the operation.
<ul><li>Key Initiative: Complete brand standard inspections to gather property-level data.</li>
<li>Key Initiative: Decrease the number of after-hours calls and inquiries.</li>
</ul>
</li></ul><h3 class="jobSectionHeader">Curious about the Kasa experience? Save 15% when you book on kasa.com</h3> 


The Pay: The starting base pay for this role is $22.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.<div> 
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People &amp; Talent team.
<h3 class="jobSectionHeader">
A Note on Recruiting &amp; Job Scams</h3>

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.</div></div>

Property Operations Lead, Part-Time

Kyo & TE'AMO

Who we are:We are a local women owned, fast-growing, bubble tea &amp; dessert cafe. We have 21 locations right now and are expanding. We are looking for excited, responsible, optimistic team members to join our team in order to promote our &ldquo;Love for tea, love for health, love for others&rdquo; brand!What you will do:The role of the Amorista is to ensure the overall success and operation needs of the store are met while supporting and providing teamwork to the team members. The Amorista enjoys working in a fast-paced environment and can work efficiently under pressure. The Amorista will provide exceptional customer service and quality drinks and desserts. With a high reputation at Te&rsquo;amo Organic, the Amorista must possess a high sense of responsibility, quality, ethics, and integrity.Responsibilities● Work in store alongside other Amoristas and upper management● Serve customers in a fast, efficient manner, smile face and friendly customer service● Solve customer questions and complaints in patience, answer phone calls● Responsible for protecting the store&rsquo;s assets by following correct food safety, security, company&rsquo;s property, and cash handling● Make continuous improvements towards store sales and customer service● Communicate and report back the above responsibilities with manager and assistant managerQualifications:● Previous restaurant / coffee shop experience (preferred, not required)● Ability to demonstrate teamwork and provide excellent hospitality● Communication skills, passionate with work● Weekend and holiday availability● Stand and walk constantly for entire shifts.● Lift, carry, stack, push or pull heavy objects up to 50 pounds● Position will require passing Te&rsquo;amo Organic&rsquo;s Amorista trainingCompensation:Competitive base salary (based on experience)PART TIME / FULL TIMEBenefits:● Employee discounts● Birthday perks● Paid training● Tips● Promotion OpportunitiesJob Type: Part-timePay: From $16.60 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Application Question(s):<ul><li>Available to work the following shift(s): (Day Shift, Nigh Shift, Weekday Shift, Weekend Shift)</li></ul>Experience:<ul><li>Guest services: 1 year (Required)</li><li>Barista experience: 1 year (Required)</li></ul>Work Location: In person

Barista (Hubbard)

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