office assistant

receptionist

front desk agent

customer service representative Jobs in Houston

customer service representative

front desk receptionist

hotel front desk agent

Entertainment Travel Associates

<div>
 
 Company Description
 
 
 
 At
 
 Entertainment Travel Associates
 
 , we specialize in providing exceptional travel experiences tailored to our clients&rsquo; unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
 
 
 
 Job Description
 
 
 
 
 Position Overview
 
 
 
 The Front Desk Agent is responsible for managing front desk operations, greeting visitors, and providing administrative support to ensure smooth daily office activities.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet visitors and direct them to the appropriate department
 </li>
 <li>
 Answer and route incoming phone calls
 </li>
 <li>
 Schedule appointments and manage office calendars
 </li>
 <li>
 Handle incoming mail and deliveries
 </li>
 <li>
 Maintain a professional and organized reception area
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Professional appearance and positive attitude
 </li>
 <li>
 Strong organizational and multitasking abilities
 </li>
 <li>
 Basic computer proficiency (Microsoft Office or similar programs)
 </li>
 <li>
 Attention to detail and reliability
 
 
 </li>
 </ul>
 Additional Information
 
 
 All your information will be kept confidential according to EEO guidelines.
</div>

Front Desk Agent

Kompose Hotel

<div>Description: 
Join the team that&rsquo;s redefining hospitality. Kompose Hotel blends modern design, smart technology, and personalized service to create a guest experience that&rsquo;s anything but ordinary. We&rsquo;re seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight.
What You&rsquo;ll Do
As a Front Desk Agent, you&rsquo;ll be the face of Kompose&mdash;welcoming guests, solving problems, and setting the tone for a seamless stay. Your responsibilities will include:<ul><li>
Greeting guests with warmth and professionalism, ensuring a smooth check-in and check-out process</li><li>
Managing reservations, room assignments, and guest inquiries via phone, email, and in person</li><li>
Handling payments, verifying IDs, and maintaining accurate records in our property management system</li><li>
Resolving guest concerns with empathy and efficiency, escalating issues when needed</li><li>
Coordinating with housekeeping and maintenance to ensure room readiness and guest satisfaction</li><li>
Promoting hotel amenities, local attractions, and upselling services when appropriate</li><li>
Maintaining a clean, organized, and secure front desk environment</li></ul>
Requirements: 
What You Bring
We&rsquo;re looking for someone who&rsquo;s sharp, personable, and ready to grow. Ideal candidates will have:<ul><li>
Previous front desk or customer service experience (hospitality preferred)</li><li>
Strong communication skills and a calm, solution-oriented approach</li><li>
Familiarity with hotel systems (StayNTouch is a bonus) is a plus</li><li>
Ability to multitask and stay composed in a fast-paced environment</li><li>
Flexibility to work mornings, evenings, weekends, and holidays as needed</li><li>
A team-first attitude and a genuine desire to make guests feel welcome</li></ul>
What We Offer<ul><li>
Competitive hourly pay</li><li>
Paid time off and holiday pay</li><li>
Health benefits including fully company paid medical, dental and vision</li><li>
Employee discounts on hotel stays and amenities</li><li>
Opportunities for advancement and cross-training</li><li>
A stylish, supportive work environment where your ideas matter</li></ul>
Ready to join a hotel that&rsquo;s anything but cookie-cutter? Apply now and bring your personality, professionalism, and passion to Kompose Hotel.</div>

Front Office Agent

CoralTree Hospitality

<div>
 
 Overview
 
 
 
 You will be an integral member of the Magnolia Houston Hotel team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
 </li>
 <li>
 Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
 </li>
 <li>
 Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
 </li>
 <li>
 Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests&rsquo; needs are being met.
 </li>
 <li>
 Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it&rsquo;s also a lot of fun! Experience.
 </li>
 <li>
 Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
 </li>
 <li>
 People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator.
 </li>
 <li>
 Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
 </li>
 <li>
 A qualified applicant is a &ldquo;people person&rdquo; who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. #Magnolia
 </li>
 </ul>
</div>

Imbue Hospitality

Are you ready to turn your management experience into a rewarding long-term career with a dynamic and quickly-growing leader in the hospitality industry? Work with us. We need energetic and personable management professionals just like you to serve as Hotel General Managers.This hands-on hospitality management role will find you charged with ensuring a positive experience for every hotel guest while developing a team of six to nine employees in roles at the front desk, housekeeping, maintenance, and after hours support. Managers receive comprehensive training including time at our corporate headquarters and competitive salary to reward you for a job well done and benefit packages that ensure you feel and can be your best. Our general managers also open their own door for career growth within our organization including area manager and other opportunities.Job Responsibilities:Plans, directs, or coordinates all aspects of the hotel property including staffing, operations, and customer satisfaction. Oversees property maintenance and appearance. Monitors all operating costs, budgets, and forecasts. Familiar with a variety of hospitality concepts, practices, and procedures. Relies on experience and judgement to plan and accomplish goals. Performs a variety of tasks. Leads the work of others.Essential Functions:<ul><li>Recruits, hires, and trains quality staff.</li><li>Manages all hotel staff, including creating work schedules and assigning specific duties.</li><li>Submits all personnel paperwork, including drug test results and I-9s, in a timely manner.</li><li>Approves time and attendance records, ensuring employees are clocking in and out properly. Ensures employees acknowledge / approve that all hours worked have been recorded.</li><li>Reviews and approves property payroll daily. Ensures timely submission of approved timecards to Payroll on a bi-weekly basis.</li><li>Provides leadership to the team with ongoing training and coaching; leads by example.</li><li>Conducts performance reviews for team members and follows progressive disciplinary process to correct team member performance deficiencies.</li><li>Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manages the hotel in accordance with the business plan and budget.</li><li>Develops, administers, and reviews property revenue and expense budgets each day.</li><li>Authorizes direct bill accounts and monitors the administration of Accounts Receivable. Maintains AWR to target by controlling discounts and ensures guest payments are made on time.</li><li>Develops and maintains rapport with competitive properties, City Convention and Visitors Bureau, Chamber of Commerce, lead sources, business partners, clients, etc. Responsible for knowing area attractions and services in order to accommodate guests&rsquo; needs.</li><li>Maintains hotel operations consistent with Brand Standards. Inspects rooms, public spaces, and storage areas daily to ensure all rooms and public spaces are guest ready and storage areas are clean and safe.</li><li>Completes the daily audit, makes daily bank deposits, reviews and approves transmittals and other front office paperwork and reports.</li><li>Responsible for knowing property emergency procedures, OSHA Workplace Standards, and ensures all team members are trained to act in a safe manner at all times and what to do in the event of an emergency or accident at the property.</li><li>Ensures a viable key control program is in place.</li><li>Reviews daily front office procedures and assures proper transmission of all necessary information to the La Quinta Inn and Suites Hotels corporate office.</li><li>Understands the government regulations affecting hotel&rsquo;s operations, ensuring hotel is operating in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.</li><li>Creates an operating environment that ensures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.</li><li>Establishes and follows appropriate cash control procedures and ensures team members follow appropriate cash control procedures, including making daily bank deposits.</li><li>Establishes and implements company policies, goals, objectives, and procedures, conferring with RDO, peers, and staff members as necessary.</li><li>Conducts essential sales activity including: inside sales, competitive set lot drives, and sales calls. Sends local, regional, and national leads to RDO and RDFS. Essential functions are not all inclusive; other duties may be assigned.</li></ul>Competencies:<ul><li>Action Oriented&ndash; Demonstrates a commitment to effective job performance by taking action on one&rsquo;s own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency.</li><li>Business Acumen&ndash; Has a solid understanding of the hotel industry and keeps abreast of best practices and trends. Understand the mission, structure, and functions of the organization and the potential impact of own performance on the success of the business.</li><li>Conflict Management&ndash; Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved.</li><li>Decision Making&ndash; Generating, evaluating, and implementing solutions to problems. Able to balance the &ldquo;ideal world&rdquo; with the &ldquo;real world&rdquo; and make sound decisions considering the best interest of the organization.</li><li>Interpersonal Skills&ndash; Displays the skills to work effectively with others.</li><li>Professionalism&ndash; Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Hotel General Manager

Berkeley Eye Center

Job Summary Berkeley Eye Center is seeking an experienced Medical Front Desk person for a 10-12-week assignment to cover a FMLA leave for our location in the Greenway Plaza/River Oaks area of Central Houston.This individual will be responsible for providing exceptional customer service while managing front desk operations in a medical/vision care. This role requires scheduling appointments, handling patient inquiries, and maintaining accurate medical records. They will play a crucial role in ensuring a smooth and efficient workflow within the office.Responsibilities<ul><li>Greet patients and visitors warmly, providing excellent customer service at all times.</li><li>Verify patient insurance information and assist with insurance verification processes.</li><li>Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and others for patient management.</li><li>Conduct intake processes for new patients, including collecting necessary information and documentation review.</li><li>Assist in medical billing and coding tasks using CPT coding, ICD-9, and ICD-10 standards.</li></ul>Experience Candidates should possess the following qualifications:<ul><li>Previous experience in a medical office environment is required.</li><li>Familiarity with medical terminology, health information management, and insurance processes is essential.</li><li>Proficiency in using EHR systems and other relevant software applications is required.</li><li>Strong computer skills with experience in typing (10 key typing) and handling office equipment efficiently.</li><li>Excellent phone etiquette and customer service skills are crucial for this role.</li></ul>We are offering a strong hourly rate for this assignment plus an assignment completion bonus. There is a possibility it could lead to a regular full-time opportunity within the practice.Job Types: Full-time, TemporaryPay: $20.00 - $23.50 per hourExpected hours: 38 &ndash; 40 per weekApplication Question(s):<ul><li>Are you open to a temporary position?</li></ul>Experience:<ul><li>Medical office: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77027 (Required)</li></ul>Work Location: In person

Medical Front Desk (Temp)

San Jose Based Company

Job description:Overview We are seeking a detail-oriented and organized Office Assistant in our Mobile Home Community to join our dynamic team. This role is essential in maintaining smooth office operations, supporting administrative functions, and providing excellent customer service. The ideal candidate will possess strong computer literacy, excellent communication skills, and the ability to manage multiple tasks efficiently. Experience with office management software, clerical tasks, and a professional demeanor are highly valued. Bilingual abilities are a plus to assist diverse client needs.Duties<ul><li>Manage front desk responsibilities including greeting visitors and answering multi-line phone systems with professionalism and courtesy</li><li>Handle data entry, filing, and document proofreading to ensure accuracy and organization</li><li>Utilize Microsoft Office Suite and Google Workspace for document creation, editing, and correspondence</li><li>Schedule appointments, manage calendars, and coordinate meetings using calendar management tools</li><li>Assist with bookkeeping tasks using QuickBooks or similar software as needed</li><li>Provide customer support via phone, email, or in person while maintaining excellent phone etiquette</li><li>Support office management activities such as supply inventory, mail distribution, and general administrative support</li><li>Maintain a clean and organized work environment to promote efficiency and professionalism</li><li>Perform clerical duties including typing reports, managing files, and supporting other administrative functions as required</li></ul>Skills<ul><li>Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications</li><li>Strong organizational skills with the ability to prioritize tasks effectively</li><li>Excellent written and verbal communication skills; bilingual abilities are preferred</li><li>Experience with front desk operations, multi-line phone systems, and customer service excellence</li><li>Familiarity with office management software such as QuickBooks or bookkeeping tools is a plus</li><li>Demonstrated clerical experience including data entry, filing, proofreading, and calendar management</li><li>Strong computer literacy with the ability to adapt to new software quickly</li><li>Time management skills to handle multiple responsibilities efficiently</li><li>Professional phone etiquette and customer support skills for positive client interactions</li><li>Previous experience as an office assistant or personal assistant is advantageous but not required</li></ul>Job Type: Full-timePay: From $18.00 per hourExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Office Assistant

Vision Source

<div><div><div><div><div>Join Our Team as a Optical Receptionist at Vision Source Aldine! 
 
Are you ready to be the welcoming face of a modern, cutting-edge optical experience? Vision Source Aldine is searching for a vibrant, customer-focused Optical Receptionist to join our dynamic team in Houston, TX!

Why You&rsquo;ll Love This Opportunity:
<ul>
<li>Career Growth: Thrive in a supportive environment where your potential is nurtured.</li>
<li>Team Camaraderie: Be part of a close-knit team where collaboration and positivity are the keys to success.</li>
<li>Innovative Environment: Work with the latest optical technologies and trends.</li>
</ul>
Benefits:
<ul>
<li>Pay: Starting at $16 and up, based on qualifications.</li>
<li>Perks: 401K (matching), health, medical, and dental benefits, plus bonuses.</li>
<li>Work-Life Balance: Enjoy Wednesday &amp; Sundays off, paid federal holidays, and vacation after 3 months of employment.</li>
</ul>
If you have a passion for exceptional customer service, attention to detail, and the desire to be part of a forward-thinking optical practice, we&rsquo;d love to meet you!

 and start your exciting career at Vision Source Aldine, where each day brings new opportunities to transform the way people see the world!
<h2 class="jobSectionHeader">
Responsibilities</h2>

As the Front Desk Receptionist, you&rsquo;ll be the multitasking powerhouse that keeps our vision practice running smoothly.

Your role includes:
<ul>
<li>Warm Patient Greetings: Create a welcoming first impression every time.</li>
<li>Smooth Front Desk Flow: Manage check‑ins, scheduling, and inquiries with ease.</li>
<li>Cross‑Trained Optical Support: Assist with frame selections and basic eyewear guidance.</li>
<li>Administrative Efficiency: Handle calls, emails, payments, and paperwork with accuracy.</li>
<li>Teamwide Collaboration: Support technicians, opticians, and providers to keep the day moving seamlessly.</li>
<li>Compassionate Care: Make every patient feel valued and supported throughout their visit.</li>
</ul><h2 class="jobSectionHeader">Skills &amp; Qualifications</h2>
<ul><li>Bilingual- Spanish and English.</li>
<li>High School Diploma or GED required.</li>
<li>Minimum of 2 years of experience in an eye clinic or medical clinic setting</li>
<li>Fluency in both English and Spanish</li>
<li>Energetic with excellent communication and interpersonal skills</li>
<li>Ability to multitask and prioritize tasks effectively</li>
<li>Experience with cash handling and electronic health records (EHR) systems</li>
<li>Ability to commute to work within 20-30 minutes</li></ul> 


Type: Full Time (Hourly)</div></div></div></div></div>

Optical Receptionist Job

Explore 87+ Hotel front desk agent in Houston this March. Find roles across top companies and apply now to boost your career.

87 hotel front desk agent jobs In Houston

Front Desk Agent

Front Office Agent

Front Desk Agent

Hotel General Manager

Medical Front Desk (Temp)

Office Assistant

Optical Receptionist Job