hotel front desk agent

Marriott International

<div>Additional InformationOvernight shift 
Job Number26084877 
Job CategoryRooms &amp; Guest Services Operations 
Location5060 W Alabama St, Houston, Texas, United States, 77056 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>Nuestro trabajo no consiste solo en que el registro de entrada o salida del hu&eacute;sped sea fluida. Adem&aacute;s de eso, se trata de construir una experiencia que sea &uacute;nica y memorable para el hu&eacute;sped. Nuestros Expertos en experiencias de los hu&eacute;spedes toman la iniciativa para ofrecer una amplia gama de servicios que gu&iacute;en a nuestros hu&eacute;spedes en su estad&iacute;a. Se sienten empoderados para estar en movimiento y hacer lo que hay que hacer en cada momento. Ya est&eacute;n realizando tareas operativas, ocup&aacute;ndose de solicitudes de los hu&eacute;spedes, completando informes o comentando eventos y lugares destacados del &aacute;rea local, los Expertos en la experiencia del hu&eacute;sped consiguen que esas transacciones sean parte de la experiencia del hu&eacute;sped.<div> 
</div><div></div>Al margen de cu&aacute;l sea su puesto, hay una serie de cosas fundamentales para el &eacute;xito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compa&ntilde;&iacute;a, respetar la confidencialidad, proteger los activos de la compa&ntilde;&iacute;a, mantener los est&aacute;ndares de calidad y asegurarse de que su uniforme, apariencia personal y comunicaci&oacute;n sea profesional. Los Expertos en la experiencia del hu&eacute;sped est&aacute;n siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 10 libras sin ayuda). Es fundamental que los Expertos en la experiencia del hu&eacute;sped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los hu&eacute;spedes est&eacute;n satisfechos y el hotel funcione.<div> 
</div><div></div>APTITUDES DESEABLES<div> 
</div>Educaci&oacute;n: T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General<div> 
</div>(General Educational Development, GED).<div> 
</div>Experiencia laboral af&iacute;n: No se requiere experiencia laboral af&iacute;n.<div> 
</div>Experiencia como supervisor: No se requiere experiencia como supervisor.<div> 
</div>Licencia o certificaci&oacute;n: Ninguna<div> 
</div></div><div></div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
En Westin, nos comprometemos a empoderar a los hu&eacute;spedes para que recuperen el control y mejoren su bienestar cuando m&aacute;s lo necesitan mientras viajan, asegur&aacute;ndonos de que lleguen a ser la mejor versi&oacute;n de s&iacute; mismos. Para lograr nuestra misi&oacute;n de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas &uacute;nicos de la marca. Queremos que nuestros empleados adopten sus propias pr&aacute;cticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de c&oacute;mo mantienes tu bienestar, adem&aacute;s de ser optimista y aventurero. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div>

Front Desk Agent

One new creation

<div><h2 class="jobSectionHeader">Description:</h2>
Position Overview 
 
We are seeking a Front Desk Representative to serve as the first point of contact for customers and visitors. This role supports daily office operations by managing communications, scheduling appointments, and providing administrative assistance. 
 
Key Responsibilities 
<ul>
<li>
Welcome customers and visitors with professionalism and courtesy</li>
<li>Schedule appointments and maintain office calendars</li>
<li>Respond to general customer inquiries</li>
<li>Maintain organized files, records, and documentation</li>
<li>Assist with administrative support and data entry tasks</li>
<li>Help maintain a clean and organized reception area</li></ul> 
Work Environment 
<ul>
<li>
In-person office setting</li>
<li>Standard weekday business hours</li>
<li>Professional and team-oriented workplace</li>
</ul>
Benefits 
<ul>
<li>
Competitive hourly pay</li>
<li>Stable full-time schedule</li>
<li>Opportunities for professional development and advancement</li>
<li>Supportive workplace culture</li>
</ul>
<h2 class="jobSectionHeader">Requirements:</h2>
<ul><li>Previous front desk, receptionist, customer service, or administrative experience preferred</li>
<li>Excellent communication and interpersonal skills</li>
<li>Professional appearance and positive attitude</li>
<li>Basic computer skills, including email, Microsoft Office, and scheduling software</li>
<li>Strong organizational and multitasking abilities</li></ul></div>

Front Desk Representative

Remote Control Solutions

Job Overview Remote Control Solutions (RCS) specialises in innovative access control products, offering reliable and flexible solutions to suppliers and installers worldwide for over 20 years. We are currently seeking a highly organised and personable Front Office Coordinator to join our team at our Houston, Texas, United States location. This is a full-time position, and the successful candidate will be the first point of contact for our company, playing a crucial role in shaping the visitor experience and ensuring the smooth operation of our office. The ideal candidate will possess excellent communication skills, a professional attitude, and a proactive approach to administrative tasks. This position offers a competitive hourly rate of $32 - $35 USD. Responsibilities * Serve as the first point of contact for the company, greeting clients and visitors in a professional and welcoming manner. * Answer, screen, and forward incoming phone calls while providing basic information when needed. * Manage all incoming and outgoing correspondence, including emails, letters, and packages. * Schedule and coordinate meetings, appointments, and travel arrangements for staff. * Maintain office security by following safety procedures and controlling access via the reception desk. * Order front office supplies and keep an accurate inventory of stock. * Provide general administrative and clerical support to various departments as required. * Ensure the reception area and conference rooms are tidy and presentable, with all necessary stationery and materials. Qualifications * Proven experience as a Front Office Coordinator, Receptionist, or in a similar administrative role. * Proficiency in the Microsoft Office Suite (Word, Excel, Outlook). * Exceptional organisational and time-management skills, with the ability to prioritise tasks effectively. * Excellent verbal and written communication skills. * A professional demeanour and a customer-service-oriented approach. * Ability to be resourceful and proactive when dealing with issues that may arise. * A high school diploma is required; an associate's or bachelor's degree in a relevant field is preferred. * Previous experience within the technology or manufacturing industry is advantageous but not essential.

Front Office Coordinator

LTM Limited

<div>Role description 
Location:Houston, TX (5 days onsite)

Job Title IT Service Desk Agent

Responsibilities
<ul>
<li>First Point of Contact Serve as the initial point of contact for end users seeking technical assistance via phone email or chat</li>
<li>Remote Troubleshooting Perform remote troubleshooting using diagnostic techniques and relevant questions</li>
<li>Solution Determination Analyze issues and determine the best solution based on customer details</li>
<li>Problem Solving Guide customers through problem solving steps</li>
<li>Escalation Escalate unresolved issues to the appropriate support level</li>
<li>Documentation Maintain accurate logs of events problems and resolutions</li>
<li>Feedback Relay customer feedback or suggestions to internal teams</li>
<li>Improvements Identify process improvements and suggest enhancements</li>
</ul>
Requirements and Skills
<ul>
<li>Experience 5 years in a help desk or customer support role</li>
<li>Computer Literacy Understanding of computer systems mobile devices and software applications</li>
<li>ITIL Knowledge Knowledge of ITIL fundamentals ITIL Foundations Preferred</li>
<li>Communication Excellent communication skills in English</li>
<li>Customer Centric Customer oriented and patient</li>
<li>Education BSc BA Computer Science or a relevant field</li>
<li>24x7 eyes on glass monitoring and Email s for OnPrem servers physical Virtual Storage Backup and Network devices APs WLCs Circuits Routers Switches Firewalls F5s These events need to be documented and updated in ServiceNow</li>
<li>Azure infrastructure dashboard monitoring</li>
<li>Drive SOP based resolution for issues such as Server disk full Disk errors CPU usage errors Memory errors corrupt OS Boot issues NW device updown backup job failures</li>
<li>Unauthorized change monitoring via config mgmt tool</li>
<li>Team will be responsible to monitor failed OS patches perform server reboots and escalation to L3</li>
<li>ServiceNow ticket creation and escalation to L2L3 Team as appropriate</li>
<li>Initiate MIM for Critical tickets P1s Major Incidents</li>
<li>Vendor coordination for hardware issues and RMA with vendors Example Cisco VMWare HyperFlex Nimble Acronis</li>
<li>Coordinate w ISP for circuit issues restoration Example ATT Comcast Verizon Lumen</li>
<li>has context menu</li>
</ul>
Note
<ul>
<li>Shift timing will be 247 rotational</li>
<li>No WFHHybrid options need to report client office from Day1</li>
</ul> 
Skills 
Mandatory Skills : Jira Service Desk, Servicedesk, Windows Server 
Other details 
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (&ldquo;LTIM&rdquo;):

Benefits and Perks:
<ul>
<li>Comprehensive Medical Plan Covering Medical, Dental, Vision</li>
<li>Short Term and Long-Term Disability Coverage</li>
<li>401(k) Plan with Company match</li>
<li>Life Insurance</li>
<li>Vacation Time, Sick Leave, Paid Holidays</li>
<li>Paid Paternity and Maternity Leave</li>
</ul>
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. 
Benefits 
Compensation range: $60,000.00 to $65,000.00 per year 
About LTM 
LTM is an AI-centric global technology services company and the Business Creativity partner to the world&rsquo;s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI &mdash; enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM &mdash; a Larsen &amp; Toubro company &mdash; owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/</div>

Service Desk Engineer

Pros.

<div>Service Desk Specialist I
About PROS:
PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com.
Day in the Life of the Service Desk Specialist I:
Reporting to the Manager of the Service Desk, the Service Desk Specialist I is responsible for delivering technical support and resolving end-user issues through in-person, hands-on assistance at the desktop level. This role serves as the first point of contact for internal technology inquiries, providing troubleshooting, diagnosis, escalation, and resolution of hardware, software, and system-related issues. The Service Desk Specialist I assist with hardware and software evaluations and may prepare incident and service desk performance reports. The Service Desk Specialist helps differentiate PROS airline solutions by providing first-class customer service and ensuring a seamless technology experience for employees and customers.
Key responsibilities include:<ul><li>
Delivers exceptional, customer-focused technical support and service.</li><li>
Microsoft Windows 11 and Apple Mac OSX support</li><li>
Serve as technical resource / escalation point for all requests / tickets.</li><li>
Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring printers, systems and applications.</li><li>
Monitor and test fixes to ensure problems have been adequately resolved.</li><li>
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.</li><li>
May track and analyze trends in Service Desk requests and generate statistical reports as requested.</li><li>
Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.</li><li>
Attend training seminars, conferences, and trade shows to broaden knowledge of current and future Help Desk issues and technologies</li></ul>
Required Qualifications - About you:
We are looking for candidates who possess the combination of the following achievements, skills, and behaviors:<ul><li>
Strong knowledge of computer hardware.</li><li>
Strong knowledge of desktop and server operating systems.</li><li>
Knowledge of MS Office, Current Windows and Apple Mac Operating Systems</li><li>
Prior application support experience with and knowledge of programming languages.</li><li>
Working knowledge of a range of diagnostic utilities.</li><li>
Ability to work collaboratively with peers and internal clients.</li><li>
Ability to prioritize tasks and focus on assigned projects.</li><li>
Knowledge of Conference Room AV equipment is a plus</li><li>
Working knowledge of Intune and JAMF is a plus</li></ul> 
Highly Preferred:<ul><li>
Bachelor&rsquo;s Degree in computer science, information sciences, or related field</li><li>
One to two years of work experience in fast paced environment providing IT customer service/support</li><li>
Certifications in various software products considered a plus</li></ul>
AI Fluency &amp; Growth Mindset- We welcome candidates who:<ul><li>
Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making.</li><li>
Craft effective prompts to optimize the quality and relevance of AI-generated outputs.</li><li>
Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks.</li><li>
Leverage AI tools to boost efficiency, creativity, and innovation in their daily work.</li><li>
Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact.</li></ul>
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, and interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
PROS Core Values:<ul><li>
We are Owners</li></ul>
We look for every opportunity to create a better PROS and a better experience for our customers &ndash; and we hold ourselves accountable.<ul><li>
We are Innovators</li></ul>
We think creatively to find new paths to success &ndash; for our people, our customers and our business.<ul><li>
We Care</li></ul>
We are centered on caring for the people, businesses, and communities we serve.
Why Join PROS? 
PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. 
Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. 
At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work&mdash;every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. 
Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win.
PROS Core Values<ul><li>
We are Owners</li></ul>
We look for every opportunity to create a better PROS and a better experience for our customers &ndash; and we hold ourselves accountable.<ul><li>
We are Innovators</li></ul>
We think creatively to find new paths to success &ndash; for our people, our customers and our business.<ul><li>
We Care</li></ul>
We are centered on caring for the people, businesses, and communities we serve.</div>

Service Desk Specialist I

Stratus Hydration, Inc.

Job Title: Live Chat Agent Company: Stratus Hydration, Inc. Location: Houston, Texas, United States Employment Type: Full-Time Salary: USD $70,720 - $79,040 per annum Job Overview Stratus Hydration, Inc. is a forward-thinking organisation dedicated to providing innovative hydration solutions for health-conscious consumers. We are seeking a motivated and articulate Live Chat Agent to join our customer-focused team. In this role, you will be the first point of contact for our customers, offering exceptional support and guidance on our range of products designed to enhance hydration and promote overall wellness. The ideal candidate will be a superb communicator with a passion for the health and wellness industry and a commitment to delivering an outstanding customer experience. Responsibilities * Engage with customers via live chat to answer enquiries in a professional, friendly, and timely manner. * Provide comprehensive information about our hydration products, their features, and their benefits for an active lifestyle. * Assist customers with placing orders, tracking deliveries, and processing returns or exchanges. * Effectively troubleshoot and resolve customer issues to ensure a high level of satisfaction and retention. * Develop and maintain an expert level of product knowledge to address all customer questions accurately. * Actively listen to and collect customer feedback, sharing valuable insights with the wider team to support continuous improvement. * Uphold the company's brand voice and commitment to quality and sustainability in every interaction. Qualifications * Proven experience in a customer service role, with direct experience using live chat platforms being highly advantageous. * Exceptional written communication skills in English, with impeccable grammar, spelling, and punctuation. * Strong problem-solving abilities and the capacity to think critically to find effective solutions for customers. * A genuine interest in health, wellness, and fitness. * Excellent organisational skills with the ability to manage multiple conversations simultaneously without compromising on quality. * Proficiency in using customer service software and CRM systems. * A proactive and positive attitude with a strong desire to help others.

Live chat agent

Adrienne Casteel Armstrong

We are looking for a Remote Help Desk Specialist to provide technical support to employees or customers. The ideal candidate should possess advanced knowledge of computer systems, excellent diagnostic and communication skills, and the ability to troubleshoot issues efficiently.   Key Responsibilities:- Respond to support requests via various communication channels.- Troubleshoot hardware, software, and network issues.- Assist with password resets and system configurations.- Document incidents and escalate complex issues as needed.- Maintain knowledge of company systems and contribute to documentation. Qualifications:- High school diploma or equivalent; IT degree preferred.- 1–3 years of IT help desk experience.- Knowledge of Windows, macOS, Microsoft 365, and basic networking.- Experience with ticketing systems (e.g., ServiceNow, Zendesk). Preferred Qualifications:- IT certifications (e.g., CompTIA A+, Google IT Support).- Familiarity with remote desktop tools and Active Directory. Key Skills:- Technical troubleshooting, customer service, communication, time management, and attention to detail. Work Environment:- Fully remote, with possible evening or weekend shifts. Full-time or part-time options available.

Remote Help Desk Specialist

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