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front desk agent

agent, global gaming guest services Jobs in Miami

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front desk attendant / culture expert Jobs in Miami

front desk attendant / culture expert

front desk/overnight/fridays and saturdays Jobs in Miami

hotel front desk agent

Mr. C Miami - Coconut Grove

<div>
 
 Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a full-time Hotel Front Desk Agent.
 
 
 
 This position has a
 
 competitive wage
 
 , depending on experience. All eligible full-time regular employees are also offered
 
 great benefits
 
 , including
 
 medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals
 
 . If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
 
 
 
 WHO WE ARE?
 
 
 
 From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel&rsquo;s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.
 
 
 
 YOUR ROLE AS HOTEL
 
 
 FRONT DESK AGENT:
 
 
 
 We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation.
 
 
 Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you.
 
 
 Ultimately, you will help create a pleasant and memorable stay for our guests.
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Perform all check-in and check-out tasks
 </li>
 <li>
 Manage online and phone reservations
 </li>
 <li>
 Inform customers about payment methods and verify their credit card data
 </li>
 <li>
 Register guests collecting necessary information (like contact details and exact dates of their stay)
 </li>
 <li>
 Welcome guests upon their arrival and assign rooms
 </li>
 <li>
 Provide information about our hotel, available rooms, rates and amenities
 </li>
 <li>
 Respond to clients&rsquo; complaints in a timely and professional manner
 </li>
 <li>
 Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests&rsquo; needs
 </li>
 <li>
 Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
 </li>
 <li>
 Upsell additional facilities and services, when appropriate
 </li>
 <li>
 Maintain updated records of bookings and payments
 
 
 </li>
 </ul>
 
 Requirements And Skills
 
 
 
 <ul>
 <li>
 Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
 </li>
 <li>
 Experience with hotel reservations software
 </li>
 <li>
 Understanding of how travel planning websites operate, like Booking and TripAdvisor
 </li>
 <li>
 Customer service attitude
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 A degree in hotel management is a plus
 
 
 </li>
 </ul>
 
 INTENT AND FUNCTION OF JOB DESCRIPTIONS:
 
 
 
 All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an &ldquo;at-will&rdquo; employer.
 
 
 
 READY TO JOIN OUR TEAM?
 
 
 
 We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
 
 
 
 Equal Employment Opportunity
 
 
 
 Powered by JazzHR
 
 
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</div>

Hotel Front Desk Agent

XCLUSIVE SERVICES

Overview Join our vibrant hospitality team as a Front Desk Agent, where your energy and enthusiasm will set the tone for an exceptional guest experience. In this dynamic role, you will be the welcoming face of our hotel, providing outstanding customer service, managing guest inquiries, and ensuring smooth check-in and check-out processes. Your ability to communicate effectively, handle multiple tasks with a positive attitude, and deliver memorable guest relations will be key to creating a welcoming environment that guests love to return to. This paid position offers an exciting opportunity to develop your hospitality management skills while working in a lively, guest-focused setting.Responsibilities<ul><li>Greet guests warmly upon arrival, ensuring they feel valued and comfortable from the moment they step through the door</li><li>Manage multi-line phone systems with professionalism, providing accurate information and assistance to callers</li><li>Handle guest check-ins and check-outs efficiently while maintaining excellent customer service standards</li><li>Respond promptly to guest requests, inquiries, and concerns, resolving issues with a friendly and proactive approach</li><li>Support guest relations by providing local information, amenities details, and personalized recommendations to enhance their stay</li></ul>Experience<ul><li>Previous experience in hospitality management or front desk operations within a hotel or resort environment is preferred</li><li>Bilingual or multilingual skills are highly desirable to serve a diverse range of guests effectively</li><li>Familiarity with hotel management systems and multi-line phone systems enhances efficiency in this role</li><li>Strong customer service skills with a focus on guest satisfaction and positive interactions</li><li>Ability to remain energetic and professional during busy periods while managing multiple responsibilities seamlessly</li></ul>This position is perfect for motivated individuals passionate about delivering exceptional hospitality experiences. If you thrive in lively environments where your communication skills can shine&mdash;especially in multilingual settings&mdash;this is your chance to make a meaningful impact while advancing your career in the hospitality industry.Pay: $18.50 per hourBenefits:<ul><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Agent

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue &ndash; find the best of both big city adventure and a tropical getaway &ndash; arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It&rsquo;s all set against the Miami skyline overlooking the city&rsquo;s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
 
 
 Four Seasons Hotel Miami
 
 
 Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami&rsquo;s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center &amp; Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak &amp; Bar, and connects guests to Miami&rsquo;s most alluring and vibrant destinations recommended by in-house experts.
 
 
 The Opportunity
 
 
 Four Seasons Hotel Miami is looking for
 
 Front Desk Agent
 
 who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
 
 
 Who We Look For
 
 
 We are looking for an individual who can be part of the Front Office team that we have built who has a passion for hospitality. You will be responsible for welcoming hotel guests with an emphasis on fulfilling requests, following special instructions and adhering to established credit policies and procedures.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
 </li>
 <li>
 Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
 </li>
 <li>
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.
 </li>
 <li>
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
 </li>
 <li>
 Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
 </li>
 <li>
 Comply with Four Seasons&rsquo; Work Rules and Standards of Conduct.
 </li>
 <li>
 Work harmoniously and professionally with co-workers and supervisors.
 </li>
 <li>
 Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Ideal candidates will have at least 1 year hotel experience in a luxury hotel.
 </li>
 <li>
 Written, spoken and reading proficiency in the English language.
 </li>
 <li>
 Fluency in a language other than English strongly preferred.
 </li>
 <li>
 Must be able to work all shifts including AM, PM, weekends, and holidays.
 </li>
 <li>
 Computer knowledge.
 </li>
 <li>
 Knowledgeable of Miami areas
 </li>
 <li>
 We are hiring multiple shifts, one requires 2 Overnights and 3 day shifts.
 
 
 </li>
 </ul>
 Benefits Four Season Employees Enjoy
 
 
 <ul>
 <li>
 Energizing Employee Culture where you are encouraged to be your true self!
 </li>
 <li>
 Comprehensive learning and development programs to help you master your craft.
 </li>
 <li>
 Inclusive and diverse employee engagement events all year-round.
 </li>
 <li>
 Exclusive discount and travel programs with Four Seasons
 </li>
 <li>
 Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
 </li>
 <li>
 And so much more!
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 <ul>
 <li>
 https://www.youtube.com/watch?v=lzq78MIkT2s&amp;t=3s
 </li>
 <li>
 https://www.instagram.com/fsmiami/?hl=en
 </li>
 <li>
 https://www.fourseasons.com/miami
 
 
 </li>
 </ul>
 Visa Requirements
 
 
 US work authorization is required.
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Red Roof Plus Miami Airport

<div>Introduction: 
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. 
Responsibilities:<ul><li> 
Manage reservations and check guests in and out using a computerized system</li><li>
Handle guest requests, such as booking tours or making restaurant reservations</li><li>
Assist with check-in and check-out processes, including handling payments and issuing keys</li><li>
Answer phone calls and respond to online inquiries in a timely and professional manner</li><li>
Assist with organizing and setting up events and meetings</li><li>
Handle guest complaints and concerns with grace and professionalism</li><li>
Perform light cleaning duties, such as wiping down counters and restocking supplies</li><li>
Other duties as assigned</li></ul> 
Qualifications:<ul><li> 
Previous experience as a front desk agent or in a customer service role is preferred</li><li>
Strong communication and interpersonal skills</li><li>
Ability to multitask and handle a high-volume workload</li><li>
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems</li><li>
Flexibility to work evenings, weekends, and holidays as needed</li></ul> 
Perks:<ul><li> 
Competitive salary</li><li>
Employee discounts on hotel rooms and amenities</li><li>
Opportunities for advancement within the company</li><li>
Professional development opportunities</li><li>
Positive and supportive work environment<div><div><h3 class="jobSectionHeader"> 
Sales Coordinator</h3>
We are looking for an organized and proactive Sales Coordinator to support our sales team in driving revenue and delivering exceptional client service. This role includes coordinating meetings and events, preparing proposals and contracts, and maintaining accurate records. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced hospitality environment.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
You will assist the sales and catering managers and directors with clerical tasks and guest service so that they can focus on closing business.</li><li>
Your daily tasks will include responding to guests' requests in a timely, friendly and efficient manner; word processing, typing, e-mailing, data entry, filing, faxing, copying, and processing mail; other general office duties and assisting with special projects, as needed.</li><li>
Your boss is the Director of Sales.</li><li>
A coordinator role is an excellent entry-level position in the sales department because you learn about all aspects of sales, catering, and CS, as well as the operation of the entire hotel. This position can set you up for a progressive career in the sales discipline. It is also a good job for someone who likes to leave work behind at the end of the shift.</li></ul><h3 class="jobSectionHeader">
Education &amp; Experience</h3>
Hotel experience is always a plus! Applicants should have<ul><li>
A high school diploma, a GED, or one year of hotel experience</li><li>
Experience is not required</li></ul>
Additional consideration will be given to applicants who have completed special certifications</div></div></li></ul></div>

Sales coordinator / Front Desk

Extended Stay Hotels

<div><div>POSITION PURPOSE AND SUMMARY</div>

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.

Watch A Day in the Life video for Housekeeper (English) https://vimeo.com/showcase/5180017/video/291794067

Watch A Day in the Life video for Housekeeper (Spanish) https://vimeo.com/showcase/5180017/video/311773198

MAJOR / KEY JOB DUTIES
<ul>
<li>Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
</li><li>Cleans assigned guest rooms with adherence to company standards, policies and procedures.
</li><li>Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
</li><li>Stocks carts and cart rooms if necessary and or directed by management.
</li><li>Reports all maintenance issues directly to the front desk and/or manager on duty.
</li><li>Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
</li><li>Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
</li><li>Complies with all safety and security policies and procedures.
</li><li>Completes all required and annual Extended Stay University training.
</li></ul>OTHER DUTIES
<ul>
<li>Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.</li>
<li>Responsible for maintaining overall hotel cleanliness.</li>
<li>Other duties as assigned by the management team.
</li></ul><div><div>BENEFITS</div>
<ul><li>Weekly Pay!</li>
<li>Competitive Wages</li>
<li>Great working environment</li>
<li>Employee Recognition Programs</li>
<li>Vision Insurance</li>
<li>401(k) Savings Plan</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Perks Program offering discounts to major companies</li>
</ul><div></div><div><div><div>COMPENSATION</div>
<div>Pay Ranges 
Pay range information for the position you are applying for is below.</div>
<div> 
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.</div>
<div>
</div><div></div><div><div>ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
</div></div></div></div></div>Requirements:
<div><div>KNOWLEDGE, SKILLS, ABILITIES &amp; COMPETENCIES</div>
<div></div><div><ul><li>Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.</li>
<li>Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.</li>
<li>Apply good judgment at all times.
</li></ul></div><div></div>ENVIRONMENTAL JOB REQUIREMENTS
<ul>
<li>Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
</li><li>Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
</li><li>Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
</li><li>Detect items in guest rooms to ensure safe performance of work.
</li><li>Frequently work in outside weather conditions (depending on hotel).
</li><li>Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
</li><li>Typically, moderate to loud noise levels in the work environment.
</li><li>The associate may be asked to travel to help additional locations within a reasonable geography.
</li></ul>MINIMUM QUALIFICATIONS
<ul>
<li>No prior experience or training necessary.</li></ul> 
<div>
</div></div> 
Compensation: hourly</div>

Housekeeper Part Time-101020

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

Certified Property Management

Job Summary We are seeking an energetic and organized Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and staff. Your positive attitude and strong organizational skills will ensure smooth daily operations, creating a professional and friendly environment for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise while supporting our team&rsquo;s success.Responsibilities<ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly</li><li>Manage multi-line phone systems, screen calls, and direct inquiries efficiently using proper phone etiquette</li><li>Maintain a tidy and organized front desk area, including filing, data entry, and document proofreading</li><li>Handle appointment scheduling, calendar management, and coordinate meetings for staff or professionals such as dental or medical receptionists</li><li>Utilize office management software such as Microsoft Office, Google Workspace, and QuickBooks for data entry, record keeping, and billing support</li><li>Support administrative tasks including filing, photocopying, proofreading documents, and managing correspondence</li><li>Assist with office supply inventory management and basic bookkeeping duties when needed</li></ul>Skills<ul><li>Proven experience in office management or administrative support roles with clerical experience preferred</li><li>Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools</li><li>Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently</li><li>Exceptional customer service skills combined with professional phone etiquette and clear communication abilities</li><li>Bilingual capabilities are a plus to serve diverse client needs effectively</li><li>Familiarity with front desk procedures in medical or dental environments is advantageous</li><li>Ability to perform data entry accurately while maintaining attention to detail and proofreading skills</li></ul>Join us in creating a welcoming environment where professionalism meets warmth! This role is perfect for motivated individuals eager to grow their office management skills while making a positive impact every day.Job Types: Full-time, Part-timePay: $15.00 - $22.00 per hourWork Location: In person

Receptionist

Explore 87+ Hotel front desk agent in Miami this April. Find roles across top companies and apply now to boost your career.

87 hotel front desk agent jobs In Miami

Hotel Front Desk Agent

Front Desk Agent

Front Desk Agent

Sales coordinator / Front Desk

Housekeeper Part Time-101020

Part- Time Front Desk Associate

Receptionist