account manager - commercial lines (real estate, habitational, hotels)

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security coordinator, guest reception Jobs in New York

security coordinator, guest reception

account manager - commercial lines (real estate, habitational, hotels) Jobs in New York

administrative assistant / receptionist Jobs in New York

administrative assistant / receptionist

assistant front office manager Jobs in New York

assistant front office manager

hotel reservation agent

Careers In Travel | Destination Planners

<div>
 
 Job Title:
 
 Work From Home &ndash; Online Hotel Reservationist (Entry Level)
 
 
 
 Company:
 
 Destination Knot
 
 
 
 Employment Type:
 
 Remote
 
 
 
 About Us
 
 
 
 Destination Knot is a premier travel company focused on delivering tailored travel planning services, including hotel accommodations, all-inclusive vacations, romantic getaways, and luxury escapes. We are passionate about turning travel dreams into reality and building a team of dedicated professionals who share that same vision.
 
 
 
 Job Description
 
 
 
 We are seeking a dependable, entry-level
 
 Online Hotel Reservationist
 
 to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences.
 
 
 
 Key Responsibilities
 
 
 
 Search and recommend hotel accommodations based on client preferences and travel dates
 
 
 Assist with quoting, reserving, and confirming hotel stays
 
 
 Coordinate with hotel partners to secure the best available options
 
 
 Track reservation details, deadlines, and changes
 
 
 Provide outstanding support and timely follow-up to clients
 
 
 Maintain accurate booking records and client preferences
 
 
 
 Qualifications
 
 
 
 High attention to detail and customer service mindset
 
 
 Comfortable working with email and online booking systems
 
 
 Good communication and organizational skills
 
 
 Ability to work independently and follow provided training
 
 
 
 No Prior Travel Or Hospitality Experience Required&mdash;training Included
 
 
 
 Enthusiasm for travel is a plus
 
 
 
 What We Offer
 
 
 
 100% remote, flexible work schedule
 
 
 Personalized onboarding and ongoing mentorship
 
 
 Entry-level position with income potential based on project and performance contributions
 
 
 Access to exclusive hotel rates and travel perks after training
 
 
 Opportunities for advancement into planning or client-facing travel roles
 
 
 
 How To Apply
 
 
 
 If you&rsquo;re ready to start a flexible, rewarding role from home with a supportive travel team, we&rsquo;d love to meet you. Apply today to join Destination Knot and begin your journey in the travel industry!
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Work From Home- Hotel Reservationist/Entry Level

<div>
 
 Location:
 
 Remote (U.S.)
 
 
 About Us:
 
 
 We are a trusted travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in planning unforgettable vacations, offering cruises, hotels,
 
 
 vacation homes, all-inclusive resorts, and more.
 
 
 Job Description:
 
 
 We are seeking a detail-oriented and customer focused Remote Hotel &amp; Cruise Reservation Specialist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Assist clients in researching, planning, and booking cruises, hotels, and vacation packages
 </li>
 <li>
 Provide expert recommendations based on clients&rsquo; travel preferences and budgets
 </li>
 <li>
 Collaborate with top travel suppliers to secure the best deals and promotions
 </li>
 <li>
 Stay updated on the latest industry trends, travel policies, and exclusive offers
 </li>
 <li>
 Handle client inquiries, modifications, and cancellations professionally and efficiently
 </li>
 <li>
 Maintain accurate records of bookings and client interactions
 </li>
 <li>
 Attend training sessions and supplier webinars to enhance knowledge
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Must be 18+ and legally authorized to work in the U.S
 </li>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Passion for travel and helping others plan unforgettable experiences
 </li>
 <li>
 Self-motivated with the ability to work independently
 </li>
 <li>
 Comfortable using online booking systems and learning new software
 </li>
 <li>
 Previous experience in customer service or sales is a plus but not required
 
 
 
 </li>
 </ul>
 How to Apply:
 
 
 If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team!
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote Hotel & Cruise Reservation Specialist

Evermore Travel LLC

<div>
 
 Job Title:
 
 Customer Service | Booking Hotels &amp; Cruises
 
 
 
 Company:
 
 Evermore Travel LLC
 
 
 
 Job Type:
 
 Flexible Schedule | Remote Work
 
 
 
 About Us:
 
 Evermore Travel is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
 
 
 
 Position Overview:
 
 We are looking for friendly, detail-oriented individuals to join our team as
 
 Customer Service Representatives
 
 focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist clients in selecting and booking hotel accommodations
 </li>
 <li>
 Provide accurate information on hotel amenities, pricing, and availability
 </li>
 <li>
 Respond promptly and professionally to client inquiries via phone, email, or online chat
 </li>
 <li>
 Maintain detailed and accurate records of client interactions and bookings
 </li>
 <li>
 Collaborate with team members to ensure seamless client experiences
 </li>
 <li>
 Stay updated on hotel offerings, travel trends, and industry changes
 </li>
 <li>
 Attend virtual training sessions and team meetings
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Friendly, professional demeanor and positive attitude
 </li>
 <li>
 Comfortable working independently and managing time effectively
 </li>
 <li>
 Basic computer skills and a reliable internet connection
 </li>
 <li>
 Interest in travel and helping clients plan memorable stays
 </li>
 <li>
 Previous experience in customer service, hospitality, or sales is a plus but not required
 
 
 
 </li>
 </ul>
 What We Offer:
 
 
 <ul>
 <li>
 Flexible, remote work environment
 </li>
 <li>
 Full training and access to industry resources and tools
 </li>
 <li>
 Supportive team culture and mentorship
 </li>
 <li>
 Income-earning possibilities based on performance
 </li>
 <li>
 Exclusive travel discounts and perks through industry partners
 </li>
 <li>
 Personal and professional development opportunities
 
 
 
 </li>
 </ul>
 
 In order To qualify, you must be based and authorized to work in one of the following locations: United States, Australia, Bahamas, Brazil, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Italy, Mexico, Saint Kitts &amp; Nevis, Saint Lucia, Spain, or Trinidad and Tobago.
 
</div>

Customer Service | Booking Hotels & Cruises

<div>
 
 Location:
 
 Remote (U.S.)
 
 
 
 Employment Type:
 
 Flexible Remote Position
 
 
 
 Industry:
 
 Travel &amp; Hospitality
 
 
 
 About The Role
 
 
 
 Destination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You&rsquo;ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.
 
 
 
 Key Responsibilities
 
 
 
 Process and confirm hotel bookings through preferred travel partners
 
 
 Communicate with clients regarding rates, availability, and details
 
 
 Provide professional customer service via phone, email, or chat
 
 
 Research properties and destination amenities to match client needs
 
 
 Maintain accurate records of reservations and client preferences
 
 
 
 What You&rsquo;ll Bring
 
 
 
 Exceptional communication and organization skills
 
 
 Enthusiasm for travel, hotels, and guest satisfaction
 
 
 Self-discipline and accountability in a remote environment
 
 
 Basic computer proficiency and comfort learning new systems
 
 
 
 What We Provide
 
 
 
 100 % remote structure with flexible scheduling
 
 
 Access to professional travel training and certification paths
 
 
 Mentorship and advancement opportunities within Destination Knot
 
 
 Access to industry discounts after completion of onboarding
 
 
 Start your remote career in travel with a team that values service, growth, and professionalism.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote Hotel Reservations Specialist | Customer Support

AKA Hotels+Hotel Residences

Company OverviewAKA Hotels+Hotel Residences is dedicated to redefining the hospitality experience with a focus on creating a sense of home for our guests. Our mission is to provide sophisticated design, thoughtful amenities, and warm service in prime locations, ensuring that every stay feels like a sanctuary.SummaryThe Sales/Reservation Coordinator is responsible for managing all aspects of reservations and providing vital support to the sales team. This role involves coordinating room reservations, group bookings, and assisting in achieving overall sales goals. The Sales/Reservation Coordinator is expected to work in close collaboration with the Director of Sales and Director of Revenue Management, ensuring a seamless reservation process and delivering exceptional service to guestsand clients.<ul><li>Handle all aspects of room reservations, including inquiries, bookings, modifications, and cancellations.</li></ul><ul><li>Maintain a thorough understanding of the hotel's room types, rates, and availability.</li></ul><ul><li>Ensure accurate and timely input of reservations into the property management system.</li></ul><ul><li>Confirm reservations with guests and provide them with reservation details.</li></ul><ul><li>Assisting DORM with OTA reservations, applying payments, reconciling OTA commissions, and replying to extranet concerns</li></ul><ul><li>Assist in managing group reservations.</li></ul><ul><li>Coordinate room blocks, rooming lists, and group reservation requirements.</li></ul><ul><li>Collaborate with the sales team to identify potential sales opportunities.</li></ul><ul><li>Maintain organized records of client interactions and transactions.</li></ul><ul><li>Assist with any internal correspondence regarding group events.</li></ul><ul><li>Manage VIP reservations, do VIP Cards.</li></ul><ul><li>Liaise with other hotel departments to ensure guest and client requests are fulfilled.</li></ul><ul><li>Communicate changes in reservations and group bookings to relevant departments.</li></ul><ul><li>Provide regular updates to the Director of Sales &amp; Marketing and DORM.</li></ul><ul><li>Respond to guest inquiries and concerns promptly and professionally.</li></ul><ul><li>Ensure a high level of guest satisfaction by providing accurate information and personalized service.</li></ul>DESIRED SKILLS:▪ Strong guest/resident service, problem solving and decision-making skills.▪ Must be an energetic, self-starter and self-motivating.▪ Must have a &ldquo;can do&rdquo; positive attitude.▪ Superior organizational skills.▪ Excellent verbal and written communication skills. Possess exceptional interpersonalcommunication skills.REQUIRED QUALIFICATIONS:▪ High school degree or equivalent.▪ Associate degree▪ Meticulous attention to detail▪ Must be extremely flexible and adaptable to daily frequent changes in a fast-pacedenvironment.▪ Must have proficient knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, Access, Adobe, PowerPoint)▪ Skills Needed: Motivational, verbal communication, written communication, andmanageability.Job Type: Full-timePay: $26.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>OPERA: 1 year (Preferred)</li></ul>Work Location: In person

Sales & Reservations Coordinator

IHG Hotels & Resorts

<div>
 
 
 JOB OVERVIEW:
 
 
 
 
 The Host at The Parlour Bar &amp; Restaurant serves as the first and last impression of the dining experience, acting as a key ambassador of InterContinental New York Barclay&rsquo;s luxury service standards. This role is responsible for managing guest arrivals, reservations, and seating flow while delivering a warm, personalized welcome to every guest.
 
 
 The Host plays a critical role in shaping the guest journey, ensuring operational efficiency, maximizing seating opportunities, supporting revenue optimization, and maintaining the refined atmosphere of the restaurant. This position requires exceptional guest engagement skills, strong organizational ability, and close collaboration with restaurant leadership and service teams.
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 Guest Experience &amp; Arrival Management
 
 
 
 <ul>
 <li>
 Welcome guests with professionalism, warmth, and genuine hospitality, using guest names whenever possible and recognizing IHG One Rewards members and VIP guests.
 </li>
 <li>
 Serve as the primary point of contact for all arriving guests, ensuring a seamless and gracious arrival experience.
 </li>
 <li>
 Escort guests to tables in a timely and thoughtful manner, anticipating guest needs and preferences.
 </li>
 <li>
 Provide accurate information regarding menus, promotions, and restaurant offerings.
 
 
 </li>
 </ul>
 
 Reservations &amp; Dining Room Flow Management
 
 
 
 <ul>
 <li>
 Manage reservations through OpenTable and internal systems, ensuring accuracy, proper pacing, and optimal table utilization.
 </li>
 <li>
 Maintain accurate and detailed guest profiles to support personalized service and guest recognition.
 </li>
 <li>
 Monitor dining room activity and collaborate with management and service staff to balance seating flow and maximize operational efficiency.
 </li>
 <li>
 Manage waitlists professionally, providing clear communication and thoughtful guest recovery when needed.
 </li>
 <li>
 Answer phone calls promptly and professionally, assisting with reservations and guest inquiries.
 
 
 </li>
 </ul>
 
 Luxury Service &amp; Guest Recovery
 
 
 
 <ul>
 <li>
 Demonstrate confidence, professionalism, and composure when handling guest concerns, resolving issues independently whenever possible or escalating appropriately.
 </li>
 <li>
 Anticipate guest needs and proactively contribute to exceptional service experiences.
 </li>
 <li>
 Support the achievement of Guest Love and service excellence goals.
 
 
 </li>
 </ul>
 
 Restaurant Presentation &amp; Atmosphere
 
 
 
 <ul>
 <li>
 Maintain a pristine and organized host stand and entrance area at all times.
 </li>
 <li>
 Monitor and support the overall ambiance of the restaurant, including lighting, music, cleanliness, and presentation standards.
 </li>
 <li>
 Ensure menus and collateral are clean, accurate, and properly presented.
 
 
 </li>
 </ul>
 
 Operational &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Support daily operational readiness, including opening and closing host stand responsibilities.
 </li>
 <li>
 Assist with administrative tasks including menu printing, reservation audits, and guest communication.
 </li>
 <li>
 Monitor guest request platforms and communicate guest needs to appropriate departments.
 </li>
 <li>
 Work collaboratively with restaurant leadership, culinary, and service teams to ensure seamless operations.
 </li>
 <li>
 Support operational initiatives that drive guest satisfaction, operational excellence, and revenue performance.
 
 
 </li>
 </ul>
 
 Compliance &amp; Standards
 
 
 
 <ul>
 <li>
 Follow all company policies, health and safety regulations, and brand service standards.
 </li>
 <li>
 Maintain professionalism, punctuality, and adherence to luxury hospitality expectations at all times.
 
 
 </li>
 </ul>
 
 
 Qualifications and Requirements:
 
 
 
 
 Previous host or guest-facing experience in a luxury hotel or upscale restaurant preferred
 
 
 This job requires ability to perform the following:
 
 
 <ul>
 <li>
 Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
 </li>
 <li>
 Handling food objects, products and utensils
 </li>
 <li>
 Using a keyboard
 </li>
 <li>
 Bending, stooping, kneeling
 
 
 </li>
 </ul>
 Other:
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Experience with OpenTable or similar reservation systems preferred
 </li>
 <li>
 Ability to multitask and remain composed in a fast-paced environment
 </li>
 <li>
 Professional appearance and demeanor consistent with luxury hospitality standards
 </li>
 <li>
 Flexible schedule including mornings, evenings, weekends, and holidays
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Gain (Benefits &amp; Compensation)
 
 
 
 <ul>
 <li>
 The salary Range for this role is $21.00- $25.00 per hour.
 </li>
 <li>
 Complimentary employee meals
 </li>
 <li>
 Complimentary dry cleaning (business attire)
 </li>
 <li>
 IHG employee &amp; friends/family discount program
 </li>
 <li>
 Professional development and growth opportunities
 </li>
 <li>
 A culture that values your input, promotes your development, and empowers you to Inspire Incredible.
 
 
 </li>
 </ul>
 
 
 Work Area:
 
 
 
 Outlet (s)
 
 
 
 As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
 
 
 
 Important information
 
 :
 
 
 <ul>
 <li>
 The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
 </li>
 <li>
 No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.
 </li>
 <li>
 If you require reasonable accommodation during the application process, please click here.
 </li>
 <li>
 IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
 </li>
 <li>
 If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
 </li>
 </ul>
</div>

The Parlour Restaurant Hostess - IC New York Barclay

Happy Corner Hospitality Group  |  Motek

<div>
 Job Type
 
 
 Full-time
 
 
 
 Description
 
 
 
 Motek, part of Happy Corner Hospitality Collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations, and we are currently seeking passionate individuals to join our front of house team.
 
 
 
 Reports to: General Manager
 
 
 
 
 Position Summary
 
 
 
 The Ma&icirc;tre D&rsquo; oversees the guest service area at Motek, focusing on managing reservations, welcoming and seating guests, and ensuring smooth communication between front-of-house and kitchen teams. This role also involves ensuring the functionality and consistency of reservation platforms like SevenRooms across all venues. The Ma&icirc;tre D&rsquo; plays a key role in creating exceptional guest experiences while maintaining service standards, addressing guest concerns, and fostering team collaboration.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure the guest greeting process is managed professionally to create a positive first impression.
 </li>
 <li>
 Address and resolve guest inquiries, special requests, or complaints promptly and professionally.
 </li>
 <li>
 Enhance the guest experience by leveraging reservation platforms to personalize service and recognize returning guests.
 </li>
 <li>
 Support the execution of special events, group reservations, and private dining experiences.
 </li>
 <li>
 Oversee the functionality of reservation platforms (e.g., SevenRooms), ensuring systems align with no-show, cancellation, and reservation policies.
 </li>
 <li>
 Regularly audit and update the platforms to reflect accurate table availability, operational hours, and special events.
 </li>
 <li>
 Monitor compliance with reservation-related policies and address discrepancies promptly.
 </li>
 <li>
 Train and mentor hosts/hostesses on effective use of reservation systems, including recording guest details, adding notes and tags, and maintaining accurate profiles.
 </li>
 <li>
 Build a comprehensive guest book to support consistent and high-quality guest service.
 </li>
 <li>
 Collaborate with managers at each venue to standardize reservation processes and ensure alignment with best practices.
 </li>
 <li>
 Coordinate with front-of-house and kitchen teams to ensure smooth communication and service execution.
 </li>
 <li>
 Act as a key point of contact for resolving operational challenges related to reservation systems or guest flow.
 </li>
 <li>
 Maintain compliance with health, safety, and cleanliness standards throughout all front-of-house operations.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive pay.
 </li>
 <li>
 Wages paid weekly.
 </li>
 <li>
 Growth opportunity.
 </li>
 <li>
 401k savings plans.
 </li>
 <li>
 Medical, dental and vision insurance.
 </li>
 <li>
 Employee discounts.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2+ years in a senior guest service, Ma&icirc;tre D&rsquo;, or reservations leadership role
 </li>
 <li>
 Strong experience managing high-volume reservations and guest flow
 </li>
 <li>
 Advanced knowledge of reservation platforms (SevenRooms)
 </li>
 <li>
 Proven ability to deliver personalized, high-level guest experiences
 </li>
 <li>
 Experience handling guest complaints, VIP requests, and service recovery
 </li>
 <li>
 Experience supporting special events, group dining, and private events
 </li>
 <li>
 Ability to train and lead host/hostess teams
 </li>
 <li>
 Strong collaboration with front-of-house, kitchen teams, and management
 </li>
 <li>
 Excellent communication, organization, and problem-solving skills
 </li>
 <li>
 Knowledge of health, safety, and cleanliness standards
 </li>
 <li>
 Flexible availability, including nights, weekends, and holidays
 
 
 </li>
 </ul>
 If you&rsquo;re passionate about hospitality and committed to creating exceptional guest experiences, we'd love to hear from you!
 
 
 Salary Description
 
 
 $25 - $30 / hr
</div>

Maitre'D

Explore 75+ Hotel reservation agent in New York this March. Find roles across top companies and apply now to boost your career.