clinical coordinator, transitional housing

case manager

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assistant project manager

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clinical coordinator, transitional housing Jobs in New York

community manager

housing case manager

Project Renewal

Title: Housing Case Manager
 Salary Range: $38,000 - $46,000 per year
 Program: Multiple opportunities are available in the Bronx, Brooklyn and Manhattan in our Housing Programs
 
<ul>
<li>Bedford Greenhouse I and II (Bronx)</li>
<li>The Villa (Bronx)</li>
<li>Parole Support and Treatment Program (Scattered Sites)</li>
<li>In-Homes Now & PRI Transitions (Scattered Sites)</li>
<li>Geffner House (Mid-town Manhattan)</li>
<li>Renewal House (Bronx)</li>
<li>Fletcher Residence (Bronx)</li>
<li>Clinton Residence (Mid-town Manhattan)</li>
<li>Leona Blanche House (Bronx)</li>
<li>St. Nicholas House (Upper Manhattan)</li>
</ul>
Essential Duties and Responsibilities: 
The essential duties of the Case Manager include but are not limited to the following activities:
 <ul>
<li>Provides intake, psychosocial and substance abuse assessments to and develop an appropriate treatment plan for each client in the assigned caseload.</li>
<li>Provides case management services to assist in the creation of and adherence to individual Service Plans, identifying short-term and long-term goals and objectives to be achieved.</li>
<li>Conducts home visits, coordinates medical, psychiatric and substance abuse services</li>
<li>Monitors medication compliance as necessary</li>
<li>Maintains written information or case notes regarding all contact and intervention with the clients in AWARDS/CARES system</li>
<li>Conducts individual and group supportive counseling sessions</li>
<li>Organizes and educates tenants through groups and other activities presenting issues of interest to the clients such as money management, employment opportunities, etc.</li>
<li>Links clients to community services</li>
<li>Participates in weekly clinical meetings to discuss high risk clients; updates spreadsheets related to clients’ progress</li>
<li>Performs other duties as assigned by supervisory staff.</li>
</ul>
Qualifications: 
<ul>
<li>Bachelor’s Degree in Social Work or related field of experience required</li>
<li>1-2 years of experience working with homeless mentally ill adults or other special needs population preferred</li>
<li>Excellent oral, writing and listening skills</li>
<li>Proficiency in computer required.</li>
<li>Bilingual or multilingual a plus</li>
</ul>

Housing Case Manager

Volunteers of America- Greater New York, Inc.

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
 
We are in search of new talent in the following position…
 
Position: Case Manager
 
The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff.
 
Empower Residence is a 24/7 transitional housing program for women, operating under HRA/DSS guidelines. As an enhanced shelter, we support residents facing challenges such as mental health needs, substance use, unemployment, and poverty. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/services/housing
 
Location: New York, NY 10023
 
Minimum Qualifications: 
<ul>
<li>Associate's degree or 60 college credits courses in Human Services field, or High School Diploma or GED with 2 years of relevant shelter experience.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
Case Manager Principal Responsibilities: 
1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
 2. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
 3. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
 4. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
 We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
 
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
 
Please note: Benefits for part-time employees may vary.
 
To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about
 
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Case Manager

Neighborhood Association for Inter-Cultural Affairs

<div>Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing.
At NAICA, we&rsquo;re committed to being an employer of choice by attracting top talent, fostering an engaging work environment, and providing the support you need to advance your career while making a meaningful difference in people&rsquo;s lives. 
Title: Case Manager
Location: New York Metropolitan Area
Reports to: Case Manager Supervisor
Pay Range: $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year)
FLSA Status: Non Exempt
Status: Full-time (35 hour per week) 
Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision.
Primary Job Responsibilities/Duties:
The Case Manager's role encompasses, but is not limited to:<ul><li>
Conducting initial intake assessments and promptly addressing critical needs.</li><li>
Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals.</li><li>
Orienting clients to the shelter program, its requirements, and potential consequences.</li><li>
Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services.</li><li>
Assisting non-working clients in accessing Public Assistance.</li><li>
Completing psycho-social assessments within the first 30 days of intake.</li><li>
Monitoring and tracking client progress.</li><li>
Empowering clients to actively participate in their own planning and goal setting.</li><li>
Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate.</li><li>
Connecting clients with suitable resources to help them achieve their goals.</li><li>
Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency.</li><li>
Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality.</li><li>
Reporting critical incidents immediately to the Site Director/Director of Social Services.</li><li>
Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing.</li><li>
Treating all clients, visitors, and employees with kindness, respect, and dignity.</li><li>
Serving as an advocate for clients when necessary.</li><li>
Providing periodic case management and counseling, extending one year beyond the client's departure.</li><li>
Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals.</li><li>
Escorting clients to housing viewings, DHS or HRA appointments as required.</li><li>
Facilitating suitable housing placements for clients.</li><li>
Ensuring that case notes are completed within 24 hours after client meetings.</li><li>
Offering support as a substitute for other staff when needed.</li><li>
Performing general clerical duties.</li></ul> 
Physical Requirements:<ul><li>
Ability to walk, stand, kneel, crouch, and bend over.</li><li>
Ability to lift, reach, and handle objects weighing up to 25 pounds.</li><li>
Ability to sit at a desk and work on a computer for prolonged periods.</li><li>
Ability to travel to different locations within New York City, as needed.</li></ul> 
Work Environment / Schedule Requirements:.<ul><li>
Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods.</li><li>
May be required to work on or during evenings, weekends, and holidays.</li></ul> 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience.</li><li>
Associate degree in human services or a related field with a minimum of 4 years of direct social service experience.</li><li>
High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience.</li><li>
Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality.</li><li>
Proficiency in navigating community resources.</li><li>
Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening.</li><li>
Capacity to remain composed in crisis situations.</li><li>
Demonstrated ability to collaborate effectively with diverse groups.</li><li>
Proven capability to manage multiple tasks efficiently under pressure.</li><li>
Outstanding organizational skills, attention to detail, and efficiency.</li><li>
Possessing maturity, integrity, and sound judgment.</li><li>
Must be able to read, speak, write, and understand English for administrative purposes.</li><li>
Must pass drug screening to be appointed.</li><li>
This position may be subject to a series of investigations before and after appointment.</li></ul> 
Equal Employment Opportunity
NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject &ldquo;Reasonable Accommodation Request.&rdquo; 
Competitive Benefits Package<ul><li>
Comprehensive Health, Dental and Vision Benefits for full-time employees</li><li>
403(b) Retirement Savings Plans</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
Paid Holidays and Vacation</li><li>
Paid Time-off</li><li>
Vol Life Insurance and AD&amp;D</li><li>
Term Life and AD&amp;D insurance</li><li>
Long Term Disability</li><li>
Employee Assistance Program support (EAP)</li><li>
Commuter Benefits Program</li><li>
Aflac: Short-Term Disability, CA, Accident and Hospital</li><li>
Employee Discount Program</li></ul> 
False Statements
Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment. 
At-Will Employment Disclaimer
While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.</div>

Housing Works

<div>Compensation Range: $24/hr - $26/hr commensurate with experience 


Benefits:
 
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. 


Overview:

The Case Manager will conduct intake interviews, care plan development, care coordination, referral services, substance use counseling coordination, health education, and social services navigation to members with substance use and other chronic health conditions. Other interventions are Healthy Conversations, AOD Counseling and Seeking Safety education as eligibility to deliver them allows. The Case Manager will act as an intermediary between providers and members &ndash; serving in numerous roles such as educator, evaluator, service coordinator, community resource researcher, and more.
This role will work with Ryan White and Harm Reduction prevention services for high-risk of HIV populations. This position is scheduled for 9AM to 5PM from Monday to Friday 


Responsibilities:

Primary:
<ul>
<li>Completes initial assessment as needed and reassessments on all assigned clients in a timely manner in-order to develop individualized treatment goals for each client.</li>
<li>Establishes treatment goals and objectives with clients as part of the interdisciplinary team.</li>
<li>Provides case management services including but not limited to weekly and monthly progress summaries, quarterly assessments, quarterly care planning, counseling, outreach, case conferences, advocacy, referrals (on-site &amp; off-site) and discharge planning.</li>
<li>Facilitates harm reduction individual and group services as needed.</li>
<li>Attends weekly/bi-weekly supervision meetings as agreed upon by the Program Coordinator.</li>
<li>Ensure timely submission of clinical documentations to care organizations for uninterrupted services.</li>
<li>Coordinate transitional care from inpatient service to other settings as per care plan.</li>
<li>Coordinate detox referrals and transportation services as needed.</li>
<li>Conduct prescreening and intake assessment interventions with eligible individuals as needed.</li>
<li>Able to educate participants on Harm Reduction intervention and services.</li>
<li>Conduct overdose prevention education and Narcan dispensation as needed.</li>
<li>Work collaboratively with team members to provide outreach and engagement too hard to reach clients.</li>
<li>Maintain documentation and update care plans at specific time intervals or as needed in Housing Works and Health Home electronic medical records system.</li>
<li>Assists clients to navigate the health insurance system including the AIDS Drug Assistance Program (ADAP) and/or other insurance networks.</li>
<li>Coordinate with supervisor escorts to life saving services and home visit as needed. Conduct field work and other provider settings as needed to fulfill goals in the plan of care.</li>
<li>Able to meet assigned deadlines for progress note documentation and service coding according to program Scope of Services.</li>
</ul>
Secondary:
<ul>
<li>Participate in regular case conferences with medical providers and other stakeholders as appropriate to the care and treatment of the client.</li>
<li>Aid through advocacy and psychoeducation to clients and family for entitlements and other community services.</li>
<li>Understands and is sensitive to chronic medical conditions, including HIV, mental health and substance use, diabetes, asthma, hypertension, heart disease and hepatitis diseases.</li>
<li>Consistently exhibit Housing Works core values of Membership, High Performance, Stronger Together, All In, advocacy and customer service</li>
<li>Performs other duties as requested</li>
<li>Participate in quality assurance and quality improvement planning project activities.</li>
<li>Participates in monthly staff development meetings and interventions.</li></ul> 


Requirements:
<ul>
<li>Preferably a bachelor's degree in human services field with at least two years of case management or social services experience.</li>
<li>Minimum of a High School diploma with no less than 5 years of proficiency in case management and/or care coordination services experience.</li>
<li>Ability to make data entries into programs database such as AIRS, e-Share, EiCare</li>
<li>Good group facilitation skills and overdose prevention training experience</li>
<li>Skilled with health insurance navigation and documentation.</li>
<li>Good verbal, written, communication and interpersonal skills.</li>
Use of computer software <li>-Microsoft Office Suite including Word and Outlook calendaring, and Excel.</li>
<li>Culturally aware and sensitive to PWUD (People Who Use Drugs), PLWHA (People Living with HIV/AIDS), LGBTQAI, YIDU (Young Intravenous Drug Users), SMI (Severe Mental Illness), and MSM (Men who have Sex with Men)</li>
<li>Minimum of 2 years of experience of case management with marginalized and high-risk populations.</li>
<li>Experience working with the adult population who has co-occurring substance use and non-chronic mental health disorders.</li>
<li>Knowledge of community health and social service agencies, public benefits and additional community resources</li>
<li>Preferable training in the following areas:
<ul><li>Risk Reduction Counseling</li>
<li>HIV 101</li>
<li>Viral Hepatitis 101</li>
<li>Motivational Interviewing</li>
<li>LGBT Sensitivity</li>
<li>Syringe Exchange and Harm Reduction Training</li>
<li>HIV confidentiality and risk-reduction counseling</li>
<li>Overdose Prevention Strategies</li>
</ul></li><li>Bilingual in Spanish/English preferred</li>
<li>A good understanding of what Harm Reduction and how it is used in case management.</li>
<li>Frequently remaining in a stationary position, often standing, or sitting for prolonged periods</li>
<li>Occasionally moving around to other worksites</li>
<li>Occasionally lifting and moving objects up to 25 pounds in ordinary office related tasks.</li></ul> 


Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State&rsquo;s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org 
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
This position is included in a bargaining unit of Housing Works&rsquo; New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (&ldquo;RWDSU&rdquo;). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a &ldquo;CBA&rdquo;) between Housing Works and the RWDSU</div>

Breaking Ground

ABOUT US: - We believe that everyone deserves a home!
 
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
 
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
 
Reporting to the Assistant Program Director, Transitional Housing the Clinical Coordinator, Transitional Housing supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards.
 The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Supervise a team of Case Managers</li>
<li>Provide regular, structured supervision meetings for direct reports</li>
<li>Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice</li>
<li>Development and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely</li>
<li>Interview and assess potential clients</li>
<li>Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors</li>
<li>Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement</li>
<li>Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely</li>
<li>Assess and evaluate client functioning</li>
<li>Supervise and conduct case conferences</li>
<li>Coordinate delivery of care with multiple service providers, particularly outreach teams.</li>
<li>Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness</li>
<li>Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict</li>
<li>Perform other duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS: 
<ul>
<li>NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment</li>
<li>Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred</li>
<li>Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients</li>
<li>Experience with crisis intervention, including, risk assessments and incident management</li>
<li>Ability to work successfully with a wide range of internal and external stakeholders</li>
<li>Demonstrated success in working in a fast-paced environment with multiple priorities</li>
<li>Ability to delegate and motivate staff to achieve deliverables</li>
<li>Ability to communicate (verbally and written) with diverse populations and stakeholders</li>
<li>Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required</li>
<li>Bilingual preferred</li>
</ul>
EOE/M/F/Vet/Disabled

Clinical Coordinator, Transitional Housing

StrongSteps Behavioral Health

Position SummaryStrongSteps Behavioral Health is seeking a compassionate and organized Care Manager to provide Enhanced Care Management (ECM) and Health-Related Social Needs (HRSN) services under New York&rsquo;s 1115 Waiver. The Care Manager will support Medicaid members experiencing behavioral health, housing, medical, or social instability by conducting screenings, eligibility assessments, care planning, and coordination with community providers.This position is ideal for a motivated professional who values community-based behavioral health work and trauma-informed care.Key Responsibilities<ul><li>Conduct Medicaid member screenings and eligibility assessments</li><li>Complete Enhanced Care Management Level 2 documentation</li><li>Develop and update individualized Social Care Plans</li><li>Coordinate services related to housing, transportation, utilities, food insecurity, and behavioral health</li><li>Provide follow-up care management contacts</li><li>Maintain accurate and timely documentation in compliance with SCN and Medicaid guidelines</li><li>Collaborate with DSS, housing providers, medical providers, and community partners</li><li>Participate in supervision and case review meetings</li><li>Maintain confidentiality and HIPAA compliance</li></ul>QualificationsRequired:<ul><li>Bachelor&rsquo;s degree in Social Work, Psychology, Human Services, or related field</li><li>Valid driver&rsquo;s license and reliable transportation</li><li>Strong documentation and organizational skills</li><li>Ability to work independently and in the community</li></ul>Preferred:<ul><li>Experience with Medicaid, Health Homes, or care management</li><li>Experience working with individuals experiencing housing instability or behavioral health challenges</li><li>Knowledge of New York 1115 Waiver or Social Care Networks</li><li>BSW, BA/BS in related field, or Certified Peer Specialist (NYCPS)</li></ul>Compensation<ul><li>$18&ndash;$24 per hour (based on experience)</li><li>Part-time or full-time opportunities available</li><li>Hybrid schedule (community visits + remote documentation)</li><li>Supervision provided</li></ul>Work EnvironmentThis role involves a mix of:<ul><li>Community-based visits</li><li>Phone coordination</li><li>Remote documentation</li><li>Occasional in-office or team meetings</li></ul>Why Join StrongSteps?StrongSteps Behavioral Health is a growing, mission-driven organization committed to expanding access to behavioral health and social care services across Upstate New York. We value compassion, accountability, and innovation in community care.Pay: From $18.50 per hourWork Location: Remote

Social Care Manager

Fairstead

<div><div>Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.</div> 
Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 


RESPONSIBILITIES:
<ul>
<li>Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.</li>
</ul><ul><li>Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.</li>
</ul><ul><li>Develops responses to regulatory agencies in coordination with the Compliance Department.</li>
</ul><ul><li>Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.</li>
</ul><ul><li>Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews.</li>
</ul><ul><li>Assisting tenants with requests, questions, problems, and complaints.</li>
</ul><ul><li>Monitors tenant and complex-wide arrears and litigation cases.</li>
</ul><ul><li>Document lease violations and coordinate evictions.</li>
</ul><ul><li>Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs.</li>
</ul><ul><li>Alerting staff of move-ins, move-outs, and any emergencies.</li>
</ul><ul><li>Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.</li>
</ul><ul><li>Coordinate vendor bids and contractor quotes.</li>
</ul><ul><li>Conduct and document unit inspections.</li>
</ul><ul><li>Conduct bi-annual walk-throughs with the Building Superintendent.</li>
</ul><ul><li>Create reports for review to ensure all buildings under the PM's responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.</li>
</ul><ul><li>Provide and obtain updates on various ongoing construction projects/unit renovations.</li>
</ul><ul><li>Work with the construction team on avoiding violations, inspections, and necessary access.</li>
</ul><ul><li>Attend monthly financial catch-up meetings and monitor budgets.</li>
</ul>
BENEFITS:
<ul>
<li>Generous employer contribution for Medical Insurance through Meritain Health.</li>
</ul><ul><li>Employer Paid Vision Plans.</li>
</ul><ul><li>Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.</li>
</ul><ul><li>12 paid Holidays.</li>
</ul><ul><li>15 days of PTO.</li>
</ul><ul><li>7 Sick days.</li>
</ul><ul><li>Employer Paid Life Insurance.</li>
</ul><ul><li>Flexible Spending Account.</li>
</ul><ul><li>Nationwide Pet Insurance.</li>
</ul><ul><li>Disability Insurance.</li>
</ul><ul><li>Laser Correction Discount.</li>
</ul><ul><li>Employee Discounts on appliances, apparel, and more.</li></ul> 


QUALIFICATIONS:
<ul>
<li>Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).</li>
</ul><ul><li>COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.</li>
</ul><ul><li>Bachelor's degree preferred.</li>
</ul><ul><li>EIV experience.</li>
</ul><ul><li>Yardi and Realpage experience preferred.</li>
</ul><ul><li>TCS certification for tax credit properties.</li>
</ul><ul><li>Experience in Affordable Housing</li>
</ul><ul><li>Proficient in Microsoft Office Suite.</li>
</ul><ul><li>Ability to multi-task and meet tight deadlines.</li>
</ul><div>
Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. 

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For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at
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<div>https://fairstead.com/privacy-policy/</div></div></div>

Community Manager

Explore 262+ Housing case manager in New York this March. Find roles across top companies and apply now to boost your career.

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