administrative assistant

administrative assistant - customer service operations 22141 Jobs in Boise

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hr administrative services manager

Aviation Specialties Unlimited

<div>Description:
<p><b>
Summary</b></p><p>
The HR Administrator / Administrative Services Manager position provides coordinated administrative support across human resources, office operations, and contract administration. The ideal candidate is a detail-oriented, self-starting professional who ensures accurate HR processing (including payroll in Paylocity), maintains an organized and efficient office environment, and manages the contract lifecycle from intake through execution and renewal tracking. This role partners closely with leadership, supports company committees, and delivers reliable operational follow-through that enhances employee experience and business continuity.</p><p><b>
Leadership &amp; Supervisory Responsibilities</b></p><p>
This position directly supervises the Facilities Coordinator and provides day-to-day guidance, workload prioritization, and performance feedback consistent with company leadership standards. This position includes additional leadership and supervisory responsibilities as outlined in LDR-HR-001, Leadership &amp; Supervisor. Refer to that document for further details regarding leadership expectations and scope.</p><p><b>
Responsibilities</b></p><p><b>
HR Administration</b></p><ul><li>
Prepare and process payroll in Paylocity with high accuracy; validate timecards, status changes, and deductions; coordinate corrections and finalize for approval.</li><li>
Coordinate full-cycle HR administration for onboarding and offboarding (offers, background checks as applicable, orientation schedules, equipment/access coordination, exit documentation).</li><li>
Maintain employee records, training and credential logs, and compliance calendars; ensure timely updates to policies, acknowledgments, and required postings.</li><li>
Administer benefits changes and open enrollment logistics in coordination with the Benefits Committee; resolve routine employee inquiries and escalate as appropriate.</li><li>
Support recruiting logistics (job postings, interview scheduling, candidate communication, reference checks) and maintain HRIS data integrity and reporting.</li><li>
Lead employee education and development efforts, including internal training programs, external development opportunities, and position-specific training guides.</li></ul><p><b>
Office Administration</b></p><ul><li>
Oversee day-to-day office operations including supplies, reception/visitor processes, conference room readiness, and general workplace presentation.</li><li>
Coordinate company events (on-site and off-site), including calendaring, catering, room setup, materials preparation, and post-event follow-through.</li><li>
Provide executive support to the COO as needed for scheduling, meeting preparation, travel coordination, and document formatting while maintaining strict confidentiality.</li><li>
Direct and prioritize Facilities Coordinator work related to facilities maintenance, service requests, and vendor performance.</li></ul><p><b>
Contracts Administration</b></p><ul><li>
Manage contract intake, document control, routing, and version tracking; coordinate redlines with internal stakeholders and external parties; ensure approved templates are used.</li><li>
Facilitate approvals and signature processes (including e-signature tools), verify completeness of exhibits/COIs/required documents, and archive fully executed agreements.</li><li>
Maintain the central contract repository, metadata, and alerts for expirations, renewals, notice periods, and compliance deliverables; prepare routine dashboards and status reports.</li><li>
Serve as the primary point of contact for contract status inquiries; escalate legal or commercial issues to the appropriate leaders per established guidelines.</li></ul><p><b>
Committee &amp; Culture Support</b></p><ul><li>
Provide administrative support to the Culture Committee and Benefits Committee (agendas, minutes, action item tracking, communications, and logistics).</li><li>
Assist with internal communications related to culture initiatives, benefit updates, wellness activities, and recognition programs; ensure consistent, timely messaging.</li></ul><p><b>
Process Improvement &amp; Compliance</b></p><ul><li>
Identify workflow inefficiencies across HR admin, office operations, and contracts; recommend and implement practical process improvements and standard work.</li><li>
Ensure adherence to company policies and applicable employment, safety, and records requirements; maintain confidentiality and data security in all activities.</li></ul>
Requirements:
<p><b>
Job Requirements</b></p><ul><li>
3&ndash;6 years of progressive experience in office administration, HR coordination/administration, or closely related operations support role.</li><li>
Demonstrated proficiency with HRIS and payroll platforms (Paylocity experience preferred) and strong Microsoft 365/SharePoint/Teams skills.</li><li>
Working knowledge of HR administrative processes (onboarding/offboarding, benefits changes, records retention) and basic employment documentation requirements.</li><li>
Experience coordinating contract documents (intake, routing, signatures, repository management) and managing tracking systems or logs.</li><li>
Strong organizational, written, and verbal communication skills with proven attention to detail and follow-through.</li><li>
Ability to manage multiple priorities and deadlines while maintaining composure and confidentiality.</li><li>
Prior supervisory or lead experience preferred (direct oversight of facilities, front office, or administrative staff is a plus).</li></ul><p><b>
Competencies, Knowledge, Skills and Certifications</b></p><ul><li>
High integrity and professionalism; ability to handle sensitive information with discretion and sound judgment.</li><li>
Exceptional attention to detail; accuracy in data entry, document control, and payroll processing.</li><li>
Organizational effectiveness; able to plan, prioritize, and execute work across multiple functions with minimal supervision.</li><li>
Customer-service mindset with clear, concise communication and a helpful, solutions-oriented approach.</li><li>
Practical knowledge of HR administration, benefits logistics, HRIS data management, and records retention practices.</li><li>
Foundational understanding of contract terms and document workflows (approval paths, redlines, e-signature, renewal/expiration management).</li><li>
Vendor coordination skills and basic facilities operations awareness; ability to direct the Facilities Coordinator effectively.</li><li>
Event and meeting coordination skills, including agenda preparation, logistics planning, and post-event follow-through.</li><li>
Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint), SharePoint/Teams, and e-signature tools; ability to learn new systems quickly.</li><li>
Preferred certifications: SHRM-CP or PHR (or progress toward certification); not required but valued.</li></ul></div>

HR & Administrative Services Manager

<div><h2 class="jobSectionHeader"><b>This Opportunity
</b></h2><p>Our US Talent Acquisition Team is seeking a <b>Talent Acquisition Manager </b>for our <b>Power &amp; Energy- Project &amp; Program Management </b>group to be based in one of WSP&rsquo;s Mountain Pacific offices preferable in ID or MT. This position is eligible for WSP&rsquo;s Hybrid Workplace approach with the ability to fluctuate between working in their local office and working remotely.
</p><p>This role will manage the delivery of full-cycle talent acquisition services across the Power &amp; Energy- Project &amp; Program Management group with a focus on aligning recruitment strategy to operational priorities and workforce plans. It partners closely with business leaders, HR Business Partners, and talent acquisition teams to support enterprise hiring goals and drive effective sourcing initiatives. The position manages daily operations, provides coaching and potential oversight to recruitment team members, and delivers strategic insight into workforce planning, talent pipeline development, and inclusive hiring practices. This role ensures recruiting operations comply with policy and reflect WSP&rsquo;s values, brand, and future-ready talent needs.
</p><p>Responsibilities include formulating partnerships within the assigned area(s) of responsibility, Talent Acquisition counterparts, with HR Business Partners, and with the HR centers of excellence to deliver value-added HR recruitment and talent sourcing service that support the desired business outcome and meet future-ready challenges. Ensures that responsibilities are delivered and adhered to with a level of quality that meets or exceeds acceptable standards for responsiveness, implementation, and engagement.<br>
<br>
</p><h2 class="jobSectionHeader"><b>Your Impact
</b></h2><ul><li>Deliver HR talent acquisition processes and programs, partner with functional area leadership, provide professional HR talent acquisition advice and guidance to managers and employees, and ensure compliance with internal and external regulatory requirements.
</li><li>Work collaboratively with assigned hiring managers and department/functional area leadership on specialized recruitment needs across various disciplines, understanding the business and hiring requirements, preparing and drafting advertisements and job postings for requisitions, sourcing passive candidate via LinkedIn Recruiter and other tools, reviewing and dispositioning candidates accurately using the Applicant Tracking System (ATS), coordinating interview schedules, preparing and negotiating offers, and ensuring requisitions are compliantly managed.
</li><li>Participate in creating an ongoing and proactive candidate pipeline through various methods including direct applicants, sourcing of passive candidates, referrals, and strategically partnering with hiring managers to build talent pools.
</li><li>Provide the appropriate level of tactical and strategic HR talent acquisition consultation and advisement that empowers leadership to adeptly interview and select the right candidate, effectively identify selection criteria, engage in behavioral-based questioning and interviewing, avoid unconscious bias, and to capably represent the WSP employer brand to all prospective applicants and candidates.
</li><li>Conduct weekly or bi-weekly meetings with designated business leaders to provide any insight on upcoming or pending HR candidate sourcing initiatives, provide/solicit feedback on candidates to keep the recruitment process moving forward efficient, overcome obstacles, and provide talent acquisition consultation when necessary.
</li><li>Use discretion, professional knowledge, judgment, and advisement in recruitment matters of significance to the firm, such as drafting job postings, preparing job offers, process administration, job status changes, salary data, and EEO compliance regarding I&amp;D and strategic hiring decisions.
</li><li>Actively participate in business or functional unit workforce planning initiatives of a moderate level of complexity and scope; analyzing, evaluating, and interpreting data obtained during managerial conversations, and offering input with developing internal/external talent acquisition action plans for resolution.
</li><li>Maintain in-depth knowledge of legal requirements related to day-to-day posting, interviewing, and selection of candidates, reducing legal risks, and ensuring policy and regulatory compliance; partnering with the legal department as needed/required.
</li><li>Develop and implement communication strategies and tools that promote the effective adoption of talent acquisition programs, even when navigating competing priorities among leadership stakeholders.
</li><li>Function as an HR talent acquisition process expert and a people champion, but also as a trusted advisor, change agent, and a strategic partner for the business.
</li><li>Develop an effective level of business literacy about the business area(s) primary service/work product, financial position, its midrange plans, its strategy, culture, and competition.
</li><li>Provide guidance and input as required to HR centers of excellence (e.g., HR Business Partners, HR-HUB, Talent Development, Total Rewards, HRIS) on the delivery of candidate sourcing and recruitment processes, programs, and initiatives.
</li><li>Remain current in the latest passive and active candidate HR talent acquisition techniques, practices, talent pipeline development, employment laws and legal requirements.
</li><li>Collaborate with national and regional peers to share best practices, support cross-region hiring, and contribute to strategic recruiting initiatives.
</li><li>Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP&rsquo;s Code of Conduct and related policies and procedures.
</li>Perform additional responsibilities as required by business needs.<br>
<li>
<br>
<br>
</li></ul><h2 class="jobSectionHeader"><b>Who You Are
</b></h2><p><b>Required Qualifications
</b></p><ul><li>Bachelor&rsquo;s Degree in Human Resources Management, Business Administration, or a related major (or demonstrated equivalent experience).
</li><li>7 to 10 years of relevant post education experience in enterprise-level HR talent sourcing, recruitment, talent acquisition discipline.
</li><li>Proficient analytical and organizational skills, with business acumen to bridge business and human resources.
</li><li>Working knowledge of multiple human resources disciplines, including talent pool pipeline development, attraction strategies for passive candidates, job posting and social media engagement, selection interviewing, diversity/equity/inclusion, and respective federal and state employment law.
</li><li>Well-developed ability to make technical assessments and calculations involving the application of HR talent acquisition principles, understanding plans and specifications, and making factual comparisons to the appropriate standards or regulations.
</li><li>Highly effective interpersonal and communication skills when interacting with others, expressing ideas effectively and professionally to an HR and non-HR audience.
</li><li>Demonstrated high-level of self-leadership with attention to detail, multi-tasking, and adjusting readily to ambiguity and the changing prioritization of responsibilities in a dynamic work environment.
</li><li>Works independently with minimal oversight and provides guidance to junior-level talent acquisition team with strict adherence to WSP HR policy, process, and practices.
</li><li>Highly proficient with technical writing, office automation, Applicant Tracking Systems (Oracle Recruiting Cloud), MS Office suite products (e.g., Word, Excel, PowerPoint, SharePoint), technology, spreadsheets, and HR tools.
</li><li>Well-developed critical thinking and problem-solving skills required to apply technical HR knowledge to reach conclusions from data collation, verbal and written feedback, statistical analysis, and arriving at the most effective, economical, and logical solution.
</li><li>Experience leading hiring initiatives across a matrixed organization and coordinating with multiple levels of leadership.
</li><li>Ability to facilitate meetings, present to internal stakeholders, and provide data-driven insights.
</li><li>Proven track record of upholding workplace safety and ability to abide by WSP&rsquo;s health, safety and drug/alcohol and harassment policies.
</li><li>Ability to work schedules conducive to job-specific requirements that may extend beyond the typical work week.
</li>Occasional travel may be required depending on job-specific requirements.<br>
<li>
</li></ul><p></p><p><b>Preferred Qualifications
</b></p><ul><li>Experience leading talent acquisition in the power &amp; energy, engineering, and/or construction industry.
</li><li>Involvement in national or enterprise-wide hiring strategy initiatives.
</li><li>Familiarity with Oracle or other enterprise ATS platforms.
</li><li>Demonstrated experience managing a team of recruiters or HR professionals.
</li><li>Master&rsquo;s Degree.
</li><li>SHRM or HRCI Certification with demonstrated understanding of the HR Competencies and Body of Knowledge.</li></ul></div>
<br><div><div><b>About WSP
</b><p>WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
</p><p>www.wsp.com
</p><p>WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee&rsquo;s career.
</p><p>At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
</p><p>WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
</p><p>The selected candidate must be authorized to work in the United States.
</p><p><b>NOTICE TO THIRD PARTY AGENCIES:
</b></p><p>WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.</p></div></div>

Manager, Talent Acquisition (Power & Energy)

Asset Living

<div><p><b>COMPANY OVERVIEW</b></p><p>
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.<br>
</p><p></p><br>
<p>Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.<br>
</p><p></p><br>
<p>Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.</p><p></p><p><b><br>
COMMUNITY MANAGER</b></p><p>
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns.</p><p></p><p><b><br>
Essential Duties &amp; Responsibilities</b></p><ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul><p></p><p><b><br>
Education/experience</b></p><ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul><p></p><p><b><br>
Physical requirements</b></p><ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul><p></p><p><b><br>
License/equipment</b></p><ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul><p></p><p><i><br>
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.</i></p><p></p><p><b><br>
Salary Range</b>: $65000 per year to $70000 per year<br>
</p><p></p><br>
<p><i>This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</i></p></div><p></p>

Community Manager

SIF Idaho Workers Compensation

<p><b>Claims Operations Manager</b></p><p>SIF, Idaho Workers&rsquo; Compensation is a leader in Idaho workers&rsquo; compensation. Because we live and work locally, we recognize that our customers are the backbone of Idaho&rsquo;s economy, and we are proud to offer services that protect their businesses and injured workers, supporting their financial strength. We empower our team to put people first, grow professionally, and have fun. At SIF, we&rsquo;re passionate about Idaho and we&rsquo;re passionate about what we do.</p><p>We are currently seeking a <b>Claims Operations Manager </b>to join our Claims Leadership team!</p><p>As a Claims Operations Manager, you will be responsible for overseeing the continuity of processes within the Claims department and the management of projects, consistent with strategic and operations goals and objectives. The Claims Operations Manager will also oversee training and employee development initiatives within the Claims department in partnership with the Claims Training Specialist.</p><p><b>We&rsquo;ll be looking for YOU to:</b></p><ul><li>Champion SIF&rsquo;s core values (Reliability, Innovation, Relationship Driven) by building and maintaining positive, collaborative relationships in all areas.</li><li>Supervise the Claims Training Specialist to ensure training and development goals for the entire Claims department are met. Assist with training as needed. Monitor the department for partnership opportunities and cohesive, positive advancement.</li><li>Serve as the subject matter expert for claim information in Bloomfire and SharePoint. Continuously update claims procedures as laws, policies, and procedures change to ensure staff has correct information to make ethical and lawful decisions on claims handling. Work with claims leadership to coordinate changes and disseminate to the department.</li><li>Collaborate closely with Business Analysts and IT team to assist in testing changes and improvements made to SIF&rsquo;s operating system. Create test documents for User Acceptance Testing (UAT), compile test data from UAT testers, maintain log of issues identified, provide feedback and updates during testing duration to Analysts and management. Manage post testing meetings with staff to present overview and lead lab sessions.</li><li>Collaborate with claims leadership and act as liaison with other departments for any claims sponsored updates and changes to the SIF website. Draft new claims content and assist Business Analysts to create requirements for website enhancements. Test and approve changes and/or coordinate user group testing for major enhancements. Communicate process and website changes to the claims department.</li><li>Serve as project business lead to ensure the achievement of strategic and operational initiatives in collaboration with members of the Claims management team and other SIF departments.</li><li>Work closely with Claims Managers to understand their needs and goals to build out project initiation documents and support projects through the CAB process.</li><li>Guide the build out of requirements with BA assistance, ensuring projects are proceeding according to business goals.</li><li>Oversee rollout of system initiatives to Claims including training, communications, and documentation.</li><li>Work with stakeholders to create feedback loops to identify user pain points and improvement possibilities.</li><li>Partner in the hiring process of new claims examiners. Work with claims management and HR to establish hiring needs and timeframes. Review resumes and identify top candidates for interview. Prepare interview questions and organize the interview panel to best represent SIF and job duties. Make recommendations on hiring.</li><li>Take on additional responsibilities as business needs evolve, including providing input on team members&rsquo; work quality to support compensation reviews and promotion decisions.</li></ul><p><b>Your background should include:</b></p><ul><li>Bachelor&rsquo;s degree or an equivalent combination of education and relevant experience.</li><li>5+ years&rsquo; experience with processing workers&rsquo; compensation claims. Extensive knowledge of Idaho workers&rsquo; compensation law and regulations and current court rulings pertaining to claims.</li><li>Significant experience adjusting insurance claims involving complex legal and medical issues.</li><li>Prior experience including supervising, training, developing, and coaching employees in a positive and professional manner.</li><li>Strong proficiency using analytical tools to evaluate data as well as desktop applications, e.g., Microsoft Office products, to generate emails, forms/letters, reports, and presentations.</li><li>Experience with technologies and best practices for instructional manuals and teaching/learning management platforms.</li><li>Exceptional interpersonal communication skills to communicate and interact effectively with all levels within the organization.</li><li>Strong project management skills with the ability to supervise multiple projects. General understanding of technical language and applications.</li><li>Ability to multi-task, prioritize work and manage time efficiently.</li></ul><p><b>What you can expect!</b></p><ul><li>A fun, collaborative culture</li><li>Work-life balance</li><li>Professional development opportunities that are more than just &ldquo;talked about&rdquo;, they actually happen!</li><li>Competitive market-based compensation</li><li>Generous paid time off</li><li>Amazing insurance benefits package</li><li>Retirement benefits that rock &ndash; membership in PERSI (pension plan) as well as retirement savings options via 401(k) and 457 plans.</li><li>SIF values diversity and we are an equal opportunity employer. Please note that applicants need to have legal authority to work permanently in the U.S.</li></ul><p>Pay: From $120,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>On-site gym</li><li>Paid time off</li><li>Parental leave</li><li>Prescription drug insurance</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li><li>Wellness program</li><li>Work from home</li></ul><p>Application Question(s):</p><ul><li>Do you know, or are you related to anyone currently working at SIF? If yes, please indicate who.</li></ul><p>Experience:</p><ul><li>workers' compensation claims processing: 5 years (Preferred)</li></ul><p>Work Location: Hybrid remote in Boise, ID 83702</p>

Claims Operations Manager

Boise State University

<p></p><div><div><b>Job no:</b> 499558<br>
<b>Work type:</b> Non-Classified/Professional<br>
<b>Location:</b> Boise, ID<br>
<b>Categories:</b> Management, Facilities Maintenance, Housing<br>
</div>
<div><div><div><div><p><b>Job Summary/Basic Function:</b></p>
<div>
<p>Due to recent organizational structural changes, the addition of new positions, and an increased need for comprehensive administrative and operational support, we are seeking to fill two Assistant Director roles. While each position has a distinct functional focus, both roles will work in close collaboration to ensure seamless integration between the Maintenance and Custodial teams. Together, the Assistant Directors will provide strategic leadership, enhance cross-functional coordination, and support a holistic residential experience for students while strengthening staff development and operational effectiveness.</p>
<p><b>
Assistant Director (Maintenance)</b></p>
<p>
The Assistant Director of Maintenance provides operational leadership for maintenance services across multiple University Student Housing facilities. This role oversees skilled trades and maintenance staff responsible for preventative maintenance, corrective repairs, work order management, and support of renovation and capital improvement projects within residence halls. The Assistant Director ensures systems and facilities are safe, functional, and responsive to the needs of students and housing operations.</p>
<p>
Working closely with Housing leadership, this position oversees personnel, budgets, contractors, and daily operations while implementing tactical plans that support departmental goals. The role requires strong technical knowledge, team leadership experience, and a proactive approach to asset management, efficiency, and service delivery in a fast-paced, student-centered environment.</p>
<p><b>
Assistant Director (Custodial Services)</b></p>
<p>
The Assistant Director of Custodial Services provides operational leadership for custodial programs across multiple University Student Housing facilities. This role oversees supervisors and custodial teams responsible for maintaining clean, sanitary, and welcoming residence halls and common areas that directly support student health, well-being, and community living.</p>
<p>
This position manages staffing, contractors, training, quality assurance, and resource allocation to ensure consistent service standards and operational efficiency. Working in partnership with Housing leadership, the Assistant Director develops and implements tactical plans, promotes a culture of accountability and customer service, and ensures custodial operations effectively support the residential student experience.</p></div><br>
</div><br>
<div><p><b>Department Overview:</b></p>
<div>
<p>Housing &amp; Residence Life (HRL) is a department that accommodates approximately 3,700 students and staff across 12 on-campus living communities, which include traditional residence halls, suite-style, and apartment-style housing options. Our department is dedicated to supporting the academic and personal success of our residents. As we continue to grow and evolve, we aim to serve a broad range of students from across the region, including those from rural areas and those who are the first in their families to attend college.</p>
<p>
The mission, vision, and values of Housing &amp; Residence Life guide our approach to supporting students and maintaining a strong, purposeful community.</p>
<p>
Housing &amp; Residence Life &ldquo;provides a vibrant residential experience that fosters learning, academic achievement, and meaningful relationships.&rdquo;</p>
<p>
The support we offer residents during their time on campus is anchored in the following values:</p>
<ul>
<div>Community &ndash; Fostering collaboration, mutual support, intentional engagement, and a sense of connection</div>
<p>Learning &ndash; Encouraging critical thinking, personal growth, and exploration</p>
<p>Respect &ndash; Emphasizing empathy, consideration, and authenticity</p>
</ul>
<p>Our goal is to create a welcoming and secure living environment where students can thrive academically and personally. Through our programs and services, we aim to promote a positive residential experience rooted in shared values and a commitment to student success.</p></div><br>
</div><br>
<div><p><b>Level Scope:</b></p>
<div>
<p>Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives.</p></div><br>
</div><br>
<div><p><b>Essential Functions:</b></p>
<div>
<p><b>Core Responsibilities and Leadership Expectations (Both Positions)</b></p>
<p>
The Assistant Directors serve as key leaders within Student Housing Facilities and are expected to model a collaborative, service-oriented leadership approach that supports the residential student experience.</p>
<ul>
<div>Foster a culture of accountability, professionalism, and continuous improvement within facilities teams.</div>
<p>Communicate effectively with staff, campus partners, and housing leadership to ensure clear expectations and coordinated operations.</p>
<p>Promote a service-focused mindset that recognizes the role facilities operations play in supporting student success and community living.</p>
<p>Support staff development through coaching, training, and performance management while building strong and collaborative teams.</p>
<p>Collaborate with Residence Life, Housing Operations, and other campus partners to ensure facilities services align with student housing priorities.</p>
</ul>
<p>Operational Oversight &amp; Staff Management</p>
<ul>
<div>Provide operational leadership for services across multiple student housing facilities.</div>
<p>Supervise frontline supervisors, staff, and contracted service providers to ensure quality service delivery and accountability.</p>
<p>Manage daily operations including work planning, scheduling, resource allocation, and performance monitoring.</p>
<p>Establish and maintain service standards, operational procedures, and quality assurance practices.</p>
<p>Manage operational budgets, equipment, and supplies to support efficient and effective service delivery.</p>
<p>Support the ongoing use and recordkeeping of facilities management software</p>
</ul>
<p>Perform Other Duties as Assigned</p>
<ul>
<div>Participate in divisional initiatives and departmental planning efforts.</div>
<p>Assist with major housing operations such as student move-in, turnover periods, and special projects.</p>
<p>Respond to urgent facility issues or operational needs as required.</p>
</ul>
<p><b>Assistant Director of Housing Maintenance</b></p>
<p>
Maintenance Programs &amp; Facilities Projects</p>
<ul>
<div>Oversee preventative maintenance programs and repair operations for student housing facilities.</div>
<p>Coordinate maintenance-related renovation and capital improvement projects.</p>
<p>Ensure maintenance operations comply with applicable building codes, regulatory requirements, and university standards.</p>
<p>Identify facility deficiencies and develop proactive strategies to address maintenance risks and improve asset reliability.</p>
</ul>
<p><b>Assistant Director of Housing Custodial Services</b></p>
<p>
Custodial Programs &amp; Operational Planning</p>
<ul>
<div>Plan and manage large-scale custodial operations, including residence hall turnover and peak operational periods.</div>
<p>Develop workforce plans, cleaning schedules, and workflow processes to maintain service standards across housing facilities.</p>
<p>Monitor custodial performance metrics and implement improvements to operational processes and service delivery.</p>
<p>Ensure custodial practices align with departmental standards for cleanliness, sanitation, and efficiency.</p>
</ul>
</div></div><br>
<div><p><b>Knowledge, Skills, Abilities:</b></p>
<div><ul><div>Knowledge of group dynamics, conflict resolution skills necessary for training, problem solving, etc.</div>
<p>Knowledge of accounting and finance necessary to operate within budgetary guidelines</p>
<p>Experience in managing budgets, estimating project or equipment costs.</p>
<p>Ability to manage large multi-use facilities or housing spaces</p>
<p>Experience supervising, hiring, training, scheduling, progressive discipline, and evaluating multiple staff and/or teams of staff</p>
<p>Knowledge of facilities maintenance and custodial needs and services</p>
<p>Strong administrative and process-management skills, including workforce planning, scheduling, and quality assurance systems.</p>
<p>Excellent leadership and communication skills, with the ability to set clear expectations and drive accountability across custodial teams.</p>
</ul>
</div></div><br>
<div><p><b>Minimum</b><b> Qualifications:</b></p>
<div>
<p>Bachelor&rsquo;s Degree or plus 2 years relevant experience.</p>
<p>
A valid Driver&rsquo;s license is required.</p></div></div><div><br>
<div>
<p><b>Preferred Qualifications:</b></p>
</div>
<div><p><b>Assistant Director, Housing Maintenance</b></p>
<ul>
<div>Experience managing facility renovation or capital improvement projects, including contractor coordination and budget oversight.</div>
<p>Demonstrated success developing and implementing preventative maintenance programs across multiple facilities.</p>
<p>Knowledge of applicable building codes, regulatory requirements, and risk mitigation practices in residential or commercial environments.</p>
</ul>
<p><b>Assistant Director, Housing Custodial Services</b></p>
<ul>
<div>Experience supervising large-scale, production-driven custodial operations in environments such as residence halls, hotels, resorts, healthcare, or conference facilities.</div>
<p>Proven ability to plan and execute high-volume custodial transitions such as residence hall turnover or similar peak operational cycles.</p>
</ul>
</div></div><br>
<div><p><b>Salary and Benefit</b><b>s:</b></p>
<div><div>Salary range is $65,673 to $71,836 annually and is commensurate with experience. Boise State University provides a best-in-class <b>benefits package</b>, including (but not limited to):</div>
<div><ul><div>12 <b>paid holidays</b></div>
<p>Between 12-24 <b>annual paid vacation days</b> for full-time Professional and Classified staff depending on position type and years of service</p>
<p>10.76% University contribution to your <b>ORP retirement fund</b> (Professional and Faculty employees)</p>
<p>11.96% University contribution to your <b>PERSI retirement fund</b> (Classified employees)</p>
<p>Excellent medical, dental and other <b>health-related insurance</b> coverages</p>
<p><b>Tuition fee waiver</b> benefits for employees, spouses and their dependents</p>
<p>See our <b>full benefits page</b> for more information!</p>
</ul>
</div></div></div><br>
<div><p><b>Required Application Materials:</b></p>
<div><ul><div>Resume</div>
<p>Cover Letter</p>
<p>Contact information for three references (collected as part of the application form) including at least one current or previous supervisor.</p>
</ul>
</div></div><br>
<div><p><b>About Us:</b></p>
<div>
<p>Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We&rsquo;re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.</p>
<p>
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We&rsquo;re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.</p>
<p>
Learn more about Boise State and living in Idaho&rsquo;s Treasure Valley at <b>https://www.boisestate.edu/about/</b></p></div></div></div></div><br>
<p>
</p></div><p></p><p><b>Advertised:</b> March 12, 2026 Mountain Daylight Time<br>
<b>Applications close:</b> March 30, 2026 11:55 PM Mountain Daylight Time</p></div><p></p>

Assistant Director of Housing Facilities (Two Positions): Maintenance OR Custodial

Cascadia Services

<div>Description:
<p><b>
Position Snapshot</b></p><p>
The <b>RN Administrator &amp; Clinical Director</b> is a highly visible, hands-on leader responsible for launching and growing hospice services in a new market. This hybrid executive role combines Administrator accountability with Clinical Director oversight, ensuring both operational excellence and exceptional patient care during start-up and early growth.</p><p>
You will lead day-to-day hospice operations, build clinical and administrative infrastructure, ensure regulatory compliance, and establish the systems, teams, and community relationships needed to scale a successful hospice program. As the organization grows, you will serve as the connective tissue between strategy and execution; balancing leadership, clinical expertise, and operational discipline.</p><p><b>
About You</b></p><p>
You are a <b>confident hospice leader</b> who thrives in environments where building, shaping, and leading from the ground up is the work. You are comfortable wearing multiple hats and understand that meaningful growth requires both vision and hands-on execution.</p><p>
Throughout your career, others have relied on you to navigate complex clinical, operational, and regulatory challenges while keeping patients, families, and staff at the center of every decision. You are energized by start-up environments, adaptable to change, and motivated by the opportunity to leave something better than you found it.</p><p>
You lead with credibility, clarity, and compassion; and you know how to inspire teams, build trust with referral partners, and maintain compliance without losing sight of mission.</p><p><b>
How You Will Make a Difference</b></p><p>
Each day, you will make a direct impact by building a hospice program that delivers high-quality, compliant, and compassionate care while positioning the organization for long-term success.</p><p>
In this role, you will:</p><ul><li>
Lead the launch and operational build-out of hospice services in a new market</li><li>
Establish workflows, staffing models, and operational systems that support sustainable census growth</li><li>
Serve as the Administrator and Clinical Director, providing unified operational and clinical leadership</li><li>
Direct and oversee all clinical services, ensuring safe, effective, and patient-centered care delivery</li><li>
Guide interdisciplinary team processes, including care planning, coordination, and outcomes monitoring</li><li>
Hire, onboard, coach, and develop clinical and administrative staff during the start-up phase</li><li>
Ensure full compliance with Medicare Conditions of Participation and applicable state hospice regulations</li><li>
Lead Quality Assessment and Performance Improvement (QAPI) efforts and maintain survey readiness</li><li>
Monitor financial, productivity, and operational performance indicators to inform decision-making</li><li>
Build and strengthen referral relationships and represent hospice services in the healthcare community</li><li>
Foster a culture of accountability, teamwork, ethical practice, and continuous improvement</li></ul><p><b>
Why You&rsquo;ll Love Working Here</b></p><p>
This is more than a leadership role - it&rsquo;s an opportunity to build something meaningful from the ground up.</p><p>
You&rsquo;ll join an organization committed to delivering compassionate, high-quality hospice care while investing deeply in the leaders who make that possible. In this role, your voice matters. Your expertise is trusted. And your impact is visible every day.</p><p>
What we offer our leaders:</p><ul><li>
True ownership and influence - shape clinical practice, operations, and culture from the earliest stages</li><li>
Mission-driven work - lead a program focused on dignity, compassion, and patient-centered care</li><li>
Growth and development - expand your executive leadership skill set while scaling a new market</li><li>
Autonomy with support - freedom to lead paired with engaged regional and governing leadership</li><li>
Purposeful challenge - a dynamic start-up environment where your decisions directly impact outcomes</li><li>
Respect for expertise - clinical judgment, regulatory knowledge, and ethical leadership are valued</li></ul><p>
If you are motivated by building teams, creating systems, and leaving a lasting legacy of care, this role offers a rare chance to do exactly that.</p>
Requirements:
<p>
To be successful in this role, you will bring a strong foundation of hospice leadership, clinical expertise, and operational judgment.</p><p><b>
Required &amp; Preferred Qualifications:</b></p><ul><li>
Registered Nurse (RN) with current, unrestricted state licensure</li><li>
Minimum of 2&ndash;5 years of hospice or home health leadership experience preferred</li><li>
Demonstrated knowledge of Medicare hospice regulations and interdisciplinary care models</li><li>
Experience supervising both clinical and administrative personnel</li><li>
Strong business acumen, including budgeting, operations, and performance management</li><li>
Proven ability to lead in fast-paced, evolving environments</li><li>
Excellent verbal, written, and interpersonal communication skills</li><li>
Ability to build community relationships and support service growth</li><li>
Valid driver&rsquo;s license and insured automobile in good working condition</li><li>
Ability to travel within the service area and balance office and field responsibilities</li></ul></div>

RN Administrator & Clinical Director

The Car Park, LLC

<div><p><b>Schedule:</b> Tuesday&ndash;Friday | 10:00 AM &ndash; 8:00 PM<br>
<b>4-Day Work Week (10-Hour Days</b></p><p>
</p><p><b>WHO WE ARE</b></p><p>
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.</p><p>
The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.</p><p>
What You'll Do:
</p><p>As the Administrative Assistant, you'll play a critical role in supporting Park On Call's 24/7 operations by ensuring operational accuracy, client satisfaction, and internal workflow efficiency. This position serves as a key link between On Call Support Technicians, Park On Call leadership, and Park on Call client accounts, helping to maintain service excellence across all supported locations.
</p><ul><li><p>Manage operational data, documentation, and reporting.
</p></li><li><p>Assist the leadership team with department metrics and performance tracking.
</p></li><li><p>Review and update Park On Call 'agent pages' daily.</p></li><li><p>
Track employee absences and attendance-related categories.
</p></li><li><p>Track project milestones and deliverables.</p></li><li><p>
Assist with scheduling and calendar management.</p></li><li><p>
Answer protocol and process questions from the On Call Support Technicians.
</p></li><li><div><div>Perform quality assurance duties, including grading recorded calls.</div></div></li><li><div><div>
Maintain and manager SmartSheets used for operational tracking.</div></div></li><li><div><div>
Coordinate with internal and external partners for operational support as needed.</div></div></li><li><div><div>
Answer inbound calls from locations and other supported locations as needed.</div></div></li><li><div><div>
Assist leadership in sales initiative process and lead follow-up.
</div></div></li><li><div><div>Sever as a primary point of contract for assigned clients accounts.</div></div></li><li><div><div>
Build and maintain strong relationship with Park On Call clients and potential clients.</div></div></li><li><div><div>
Liaison between clients and internal Park On Call staff.
</div></div></li><li><div><div>Prepare and deliver client-facing reports and performance updates.</div></div></li><li><div><div>
Identify opportunities to improve service quality, operational efficiency, and client satisfaction.
</div></div></li></ul><p></p><p><b>Nice to Have's:
</b></p><ul><li><div><div>Strong organizational and multitasking skills.
</div></div></li><li><div><div>Knowledge of de-escalation tactics.</div></div></li><li><div><div>
Proficiency in Microsoft Office Suite.</div></div></li><li><div><div>
Professional and client-focused demeanor.
</div></div></li><li><div>PowerBI experience a plus!</div>
</li></ul><p><b>MINIMUM REQUIRED QUALIFICATIONS</b></p><ul><li><div><div>
High School Diploma or equivalent.</div></div></li><li><div><div>
1-3 years of experience as an administrative assistant or related position.</div></div></li></ul><p>
</p><p><b>BENEFITS WE OFFER</b></p><ul><li><div><div>
18 days of Recharging your Battery (PTO)</div></div></li><li><div><div>
Paid Parental Leave</div></div></li><li><div><div>
Volunteer Time Off (VTO)</div></div></li><li><div><div>
Paid holidays</div></div></li><li><div><div>
Bereavement</div></div></li><li><div><div>
Medical, Dental, Vision</div></div></li><li><div><div>
Flexible and health spending accounts</div></div></li><li><div><div>
Short term disability</div></div></li><li><div><div>
Critical illness and accident benefits</div></div></li><li><div><div>
Life insurance, tuition reimbursement</div></div></li><li><div><div>
401(k) and more are available to eligible Team Members</div></div></li><li><div><div>
There&rsquo;s also the opportunity to work with a genuinely awesome team of co-workers</div></div></li></ul><p>
</p><p>Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That&rsquo;s not marketing lingo, it&rsquo;s the truth. Come meet us and you be the judge.</p><p>
</p><p><i>***Equal Employment Opportunity</i></p></div>

Administrative Assistant - Customer Service Operations 22141

Explore 66+ Hr administrative services manager in Boise this March. Find roles across top companies and apply now to boost your career.