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Alliant Insurance Services

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.
 As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.
 
More information is available at www.alliant.com.
 
Hybrid work schedule: In-office requirement.
 
SUMMARY
 
Responsible for advising on a broad range of legal issues and reviewing, drafting, and negotiating a variety of contracts and other forms, in addition to other general corporate and compliance matters.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
Reviews, drafts, negotiates, and advises on a wide range of contracts, including employment agreements, equity documents, separation agreements, account purchase agreements, independent contractor agreements, vendor agreements, data privacy agreements, collaborative agreements, and confidentiality agreements.
 
Partners with multi-functional transactional teams, including corporate and business development, accounting, sales, and human resources, on company policy, process, and procedure development and legal compliance.
 
Assists internal and external legal counsel with providing guidance on legal matters, and anticipates, mitigates, and advises on any potential legal problems across corporate groups, client engagements, and third-party relationships.
 
Advises Alliant business groups on a diverse range of employment-related issues, including with respect to wage and hour, employee relations, hiring practices, performance management, employee separations, leave requests, accommodations, and general HR compliance.
 
Assists with developing and implementing legal compliance projects.
 
Works with external counsel and internal business teams to respond to subpoenas and litigation discovery requests.
 
Supports pre- and post-close merger and acquisition activity, including reviewing transaction-related agreements, improving transaction-related processes, and collecting, reviewing, and preparing information for due diligence.
 
Supports, initiates, and drives legal department process improvements to increase efficiencies and support business objectives.
 
Reviews and revises internal legal policies, processes, and procedures.
 
QUALIFICATIONS
 EDUCATION / EXPERIENCE
 
Juris Doctor degree from an ABA-accredited law school is required
 
Member in good standing of at least one State Bar or the District of Columbia State Bar is required
 
Experience in employment law and/or mergers and acquisitions practice
 
Experience in reviewing, drafting and negotiating contracts is preferred
 
Two (2) or more years’ related work experience
 
SKILLS
 
Excellent verbal and written communication skills
 
Ability to give legal guidance in a practical, business-oriented manner to non-lawyer company representatives in order to help reach solutions
 
Advanced analytical, problem-solving, and time management skills
 
Strong interpersonal skills and ability to establish good professional relationships with internal clients, management, and legal colleagues
 
Excellent planning, organizational, and prioritization skills, including the ability to multitask on multiple high-priority projects
 
Good judgment, including good business judgment
 
Proficient in Microsoft Office products
 
#LI-DR2
 
We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
 
For immediate consideration for this position, please click on the "Apply" button.
 
Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.
 
Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com
 
For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits

Associate Counsel (Hybrid)

greenPAWSchicago

<div>
 
 Green Paws Chicago is looking for dedicated
 
 Pet Care Specialists
 
 to provide top-tier dog walking and cat care. We pride ourselves on professionalism, social responsibility, and a deep love for our four-legged neighbors.
 
 The Role
 
 Enjoy an independent work environment, fresh air, and regular exercise while improving the lives of pets. This is a
 
 full-time
 
 position requiring 6&ndash;8 hours of availability between
 
 9 AM &ndash; 5 PM, Monday&ndash;Friday
 
 , with occasional evenings, weekends, and overnight stays. We require a minimum
 
 one-year commitment
 
 .
 
 Qualifications
 <ul>
 <li>
 
 
 Animal Intuition:
 
 Comfortable handling various breeds and sizes; prior pet care experience (professional or volunteer) is strongly preferred.
 
 </li>
 <li>
 
 
 Reliability:
 
 Strong time-management skills and a track record of dependability.
 
 </li>
 <li>
 
 
 Communication:
 
 Excellent customer service skills for interacting with pet parents.
 
 </li>
 <li>
 
 
 Chicago-Tough:
 
 Able to navigate the city safely and work through all four seasons (rain, snow, or shine!).
 
 </li>
 <li>
 
 
 Clearance:
 
 Must pass a criminal background check.
 
 </li>
 </ul>
 Why Green Paws?
 <ul>
 <li>
 
 
 Competitive Pay:
 
 Full-time earners typically gross between
 
 $34,000&ndash;$42,000 annually
 
 , with extra pay for evenings and weekends.
 
 </li>
 <li>
 
 
 Private Walks:
 
 No pack walking; we focus on one family&rsquo;s pets at a time.
 
 </li>
 <li>
 
 
 Support:
 
 We provide optimized geographic routes and full office support for scheduling and client management.
 
 </li>
 <li>
 
 
 Benefits:
 
 Access to the
 
 Illinois Secure Choice IRA
 
 and
 
 Aflac supplemental insurance
 
 after 30 days of full-time employment.
 
 </li>
 </ul>
 
 
 Ready to start?
 
 We have immediate opportunities across the Chicagoland area for pet-loving professionals.
 
</div>

Dog Walker and Pet Sitter

BMO Financial Group

<div><div><div><div><div><div><div><div>Application Deadline:
</div></div></div></div></div></div></div>07/30/2026
Address:
320 S Canal Street
Job Family Group:
Data Analytics &amp; Reporting
<div>The Manager, Portfolio Risk Management is responsible for independent risk oversight and early risk identification across consumer lending portfolios (e.g., Credit Cards, Mortgage/HELOC, Direct Lending, Indirect/RV/Marine, Small Business).
This role focuses on:
<ul><li>Proactive identification of emerging credit risks
</li><li>Portfolio analytics and risk segmentation
</li><li>Oversight of business strategies against risk appetite
</li><li>Development of actionable insights to inform senior management and regulatory reporting
</li></ul>The ideal candidate brings strong quantitative skills, deep knowledge of consumer credit risk, and hands-on experience with modern analytics and data tools .
</div><div><h2 class="jobSectionHeader">Key Responsibilities
</h2><h3 class="jobSectionHeader">1. Risk Identification &amp; Portfolio Oversight (Primary Focus)
</h3><ul><li>Monitor portfolio performance to identify emerging credit risks, adverse trends, and concentration exposures
</li><li>Develop and track key risk indicators (KRIs), early warning indicators, and portfolio triggers
</li><li>Conduct deep-dive analyses (vintage, segmentation, roll rates, loss drivers, score band performance)
</li><li>Provide independent challenge to business strategies (growth, underwriting, pricing, line management, collections)
</li><li>Assess alignment with risk appetite, credit policy, and regulatory expectations
</li></ul><h3 class="jobSectionHeader">2. Portfolio Analytics &amp; Insights
</h3><ul><li>Analyze portfolio data to generate actionable insights on risk/return trade-offs
</li><li>Support loss forecasting, capital, and stress scenario analysis
</li><li>Identify drivers of delinquencies, charge-offs, and credit migration
</li><li>Perform ad-hoc analysis to support senior management, regulators, and business partners
</li></ul><h3 class="jobSectionHeader">3. Risk Reporting &amp; Governance
</h3><ul><li>Develop and enhance risk reporting frameworks for management and regulatory stakeholders
</li><li>Ensure reporting is accurate, timely, and aligned with regulatory standards (e.g., OCC, CECL, Basel where applicable)
</li><li>Lead preparation of portfolio risk summaries, dashboards, and executive materials
</li><li>Support internal and external audits/examinations with clear documentation and defensible analytics
</li><li>Ensure strong data governance, controls, and reconciliation processes
</li></ul><h3 class="jobSectionHeader">4. Data, Tools &amp; Infrastructure
</h3><ul><li>Work with large datasets from loan systems, bureau data, and payment platforms
</li><li>Build and maintain reporting solutions using tools such as:
<ul><li>SQL / SAS / Python / R (data extraction and analytics)
</li><li>Tableau / Power BI (dashboarding &amp; visualization)
</li><li>Excel
</li></ul></li><li>Partner with data owners to ensure data quality, completeness, and usability
</li><li>Contribute to automation and efficiency improvements in reporting and analytics workflows
</li></ul><h3 class="jobSectionHeader">5. Cross-Functional Risk Oversight
</h3><ul><li>Act as a trusted advisor to business, finance, model risk, and collections teams
</li><li>Collaborate across functions to ensure consistent risk measurement and reporting
</li><li>Support strategic initiatives (e.g., new product launches, credit strategy changes, model implementation) from a risk perspective
</li></ul></div><div><h2 class="jobSectionHeader">Qualifications
</h2><h3 class="jobSectionHeader">Experience &amp; Education
</h3><ul><li>3-5+ years of experience in Consumer Credit Risk, Portfolio Management, or Risk Analytics
</li><li>Experience across one or more products: Credit Cards, Mortgage/HELOC, Auto/RV/Marine, Personal Lending, Small Business
</li><li>Bachelor&rsquo;s degree in Finance, Economics, Statistics, Mathematics, or related field (advanced degree preferred)
</li><li>Strong knowledge of:
<ul><li>Credit risk metrics (delinquency, roll rates, loss rates, vintage, PD/LGD concepts)
</li><li>Portfolio risk analytics and segmentation techniques
</li><li>Risk reporting frameworks and KRIs
</li></ul></li><li>Hands-on experience with:
<ul><li>SQL, SAS, or Python
</li><li>Data visualization tools (Tableau, Power BI)
</li></ul></li><li>Ability to work with large, complex datasets and translate into clear insights
</li><li>Understanding of:
<ul><li>Consumer lending lifecycle and underwriting frameworks
</li><li>CECL / IFRS9 concepts (preferred)
</li><li>Regulatory expectations (e.g., OCC guidance, SR letters, model governance principles)
</li></ul></li><li>Experience supporting audit or regulatory reviews is a plus
</li><li>Strong analytical thinking and problem-solving
</li><li>Ability to identify risks early and escalate effectively
</li><li>Clear, concise communication of complex risk insights to senior stakeholders
</li><li>Proven ability to independently own analyses and deliver under tight timelines
</li></ul></div>Salary :
$74,000.00 - $138,000.00
Pay Type:
Salaried
The above represents BMO Financial Group&rsquo;s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group&rsquo;s expected target for the first year in this position.
BMO Financial Group&rsquo;s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one &ndash; for yourself and our customers. We&rsquo;ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we&rsquo;ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at http://jobs.bmo.com/us/en
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</div>

Manager, Consumer Risk Portfolio Management

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
**Candidates must possess active and unrestricted LCSW or LCPC in the state of Illinois**
Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members&rsquo; health care and social determinant needs. Join us in this exciting opportunity as we grow and expand to change lives in new markets across the country.
Family Summary/Mission
Facilitate the delivery of appropriate benefits and/or healthcare information which determines eligibility for benefits while promoting wellness activities. Develops, implements, and supports Health Strategies, tactics, policies and programs that ensure the delivery of benefits and to establish overall member wellness and successful and timely return to work. Services and strategies, policies and programs are comprised of network management, clinical coverage, and policies.
Position Summary/Mission
Our Case Managers use a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual&rsquo;s and family&rsquo;s comprehensive health needs through communication and available resources to promote quality, cost effective outcomes.
Fundamental Components &amp; Physical Requirements
Assessment of Members:<ul><li>Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member&rsquo;s needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member&rsquo;s benefit plan and available internal and external programs/services.</li><li>Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues.</li><li>Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. Enhancement of Medical Appropriateness and Quality of Care:</li><li>Application and/or interpretation of applicable criteria and clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member&rsquo;s needs to ensure appropriate administration of benefits</li><li>Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieve optimal outcomes</li><li>Identifies and escalates quality of care issues through established channels</li><li>Ability to speak to medical and behavioral health professionals to influence appropriate member care.</li><li>Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health</li><li>Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.</li><li>Helps member actively and knowledgably participate with their provider in healthcare decision-making.</li><li>Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify comprehensive member needs.</li></ul>
Monitoring, Evaluation and Documentation of Care:<ul><li>In collaboration with the member and their care team develops and monitors established plans of care to meet the member&rsquo;s goals</li><li>Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures</li></ul>
Remote Work Expectations<ul><li>
This is a remote-fieldrole; candidates must have a dedicated workspace free of interruptions</li><li>
Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted.</li></ul>
Required Qualifications<ul><li>
Must reside in Illinois</li><li>
3-5 years clinical practical experience</li><li>
2-3 years CM, discharge planning and/or home health care coordination experience</li><li>
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually</li><li>
Must possess reliable transportation and be willing and able to travel 50-75% in the zipcode of 60646 and surrounding areas. Mileage is reimbursed per our company expense reimbursement policy</li><li>
Excellent analytical and problem-solving skills</li><li>
Effective communications, organizational, and interpersonal skills</li><li>
Ability to work independently</li><li>
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.</li><li>
Efficient and Effective computer skills including navigating multiple systems and keyboarding</li></ul> 
Preferred Qualifications<ul><li>
Certified Case Manager</li><li>
Bilingual</li></ul> 
Education<ul><li>Master&rsquo;s Degree in Behavioral/Mental Health or related field</li></ul>
License:<ul><li>LCSW or LCPC in the state of Illinois</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$66,575.00 - $142,576.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 07/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Case Manager, Behavioral Health (LCPC or LCSW IL) Field - 60646

Photon

<div><div>Key Responsibilities
<ul><li>Lead the end-to-end design process, from user research and ideation to wireframing, prototyping, visual design, testing, and implementation.
</li><li>Gather and evaluate user requirements in collaboration with product managers, business stakeholders, and development teams.
</li><li>Create user flows, information architecture, journey maps, wireframes, mockups, and interactive prototypes for web and mobile applications.
</li><li>Design intuitive, accessible, and visually appealing user interfaces aligned with business goals and user expectations.
</li><li>Develop and maintain design systems, style guides, component libraries, and UI standards to ensure consistency across products.
</li><li>Conduct user research, usability testing, customer interviews, and heuristic evaluations to identify usability improvements.
</li><li>Translate complex business and technical requirements into simple, user-friendly experiences.
</li><li>Collaborate closely with UI developers, product owners, business analysts, and QA teams throughout the product lifecycle.
</li><li>Create high-fidelity designs using tools such as Figma, Sketch, Adobe XD, or similar design platforms.
</li><li>Ensure designs adhere to accessibility standards, responsive design principles, and platform-specific guidelines.
</li><li>Review implemented designs and work with development teams to ensure pixel-perfect execution.
</li><li>Analyze user feedback, analytics, and behavioral data to continuously improve user experience and engagement.
</li><li>Present and communicate design concepts, rationale, and recommendations to stakeholders and leadership teams.
</li><li>Stay current with emerging UX trends, design methodologies, technologies, and industry best practices.
</li><li>Support branding initiatives and ensure visual consistency across all digital touchpoints.
</li></ul>Required Qualifications
<ul><li>Bachelor's degree in Design, Human-Computer Interaction (HCI), Graphic Design, Computer Science, or a related field.
</li><li>4+ years of experience in UI/UX design for web and mobile applications.
</li><li>Strong portfolio demonstrating expertise in user-centered design and visual design principles.
</li><li>Proficiency in Figma, Adobe XD, Sketch, Photoshop, Illustrator, or similar tools.
</li><li>Strong understanding of UX methodologies including user research, journey mapping, wireframing, prototyping, and usability testing.
</li><li>Experience designing responsive and mobile-first applications.
</li><li>Knowledge of accessibility standards and usability best practices.
</li><li>Strong communication, collaboration, and presentation skills.
</li><li>Ability to work effectively in Agile/Scrum environments.
</li></ul>Preferred Qualifications
<ul><li>Experience designing enterprise applications, eCommerce platforms, or customer-facing digital products.
</li><li>Familiarity with HTML, CSS, JavaScript, and front-end development concepts.
</li><li>Experience with design systems and component-based design approaches.
</li><li>Knowledge of analytics tools such as Google Analytics, Hotjar, Mixpanel, or similar platforms.
</li><li>Experience working closely with cross-functional and distributed teams.
</li></ul>Key Skills
<ul><li>User Experience (UX) Design
</li><li>User Interface (UI) Design
</li><li>Wireframing &amp; Prototyping
</li><li>Design Systems
</li><li>User Research &amp; Usability Testing
</li><li>Information Architecture
</li><li>Interaction Design
</li><li>Responsive &amp; Mobile Design
</li><li>Figma / Adobe XD / Sketch
</li><li>Visual Design &amp; Branding
</li><li>Accessibility &amp; Inclusive Design
</li><li>Agile Methodologies
</li></ul>Compensation, Benefits and Duration
Minimum Compensation: USD 33,000
 
Maximum Compensation: USD 117,000
 
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
 
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full-time employees.
 
This position is available for independent contractors
 
No applications will be considered if received more than 120 days after the date of this post</div></div>

UI/UX Designer - Chicago

American Airlines

<div><div><div><h2 class="jobSectionHeader">Intro</h2></div><div>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</div></div><div><div><h2 class="jobSectionHeader">
Why you'll love this job</h2></div><div> 
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $20.23 per hour.</div></div><div><div><h2 class="jobSectionHeader">
What you'll do</h2></div><div>
These are the essential functions of the job 
 
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.<ul><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul> 
Depending on your airport size, you may also do the following:
<ul><li>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions</li><li>
Assist international passengers through customs/immigration, including baggage recheck</li><li>
Deliver boarding passes, international flight documents and customs/immigration forms</li><li> 
Reasonable accommodations may be made for qualifying individuals with disabilities.
</li></ul></div></div><div><div><h2 class="jobSectionHeader">All you'll need for success</h2></div><div>
Minimum Qualifications- Education &amp; Prior Job Experience<ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul> 
Preferred Qualifications- Education &amp; Prior Job Experience<ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
What you'll get</h2></div><div>
Feel free to take advantage of all that American Airlines has to offer:<ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Feel free to be yourself at American</h2></div><div>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 
 
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</div></div></div>

Customer Service Agent Full Time

Trilogy Behavioral Healthcare

<div>THIS ROLE REQUIRES A CAR 
MON - FRI, 8 - 4:30 PM 
$68K - $72K PER YEAR 
8541 S. STATE STREET LOCATION

The Team Leader will serve as the senior clinician on the Community Support Team (CST) team; and have overall responsibility for the direct supervision of employees on their team and will oversee the coordination and quality of services for clients on their team. They will develop a cohesive team by hiring and training dynamic clinicians, providing coaching and mentoring to team members. The Team Leader will routinely interface with other Team Leaders, Managers, the Executive Team and external partners to enhance communication, and cooperation/collaboration across programs/departments and community partners to improve the quality and comprehensiveness of services provided. The Team Leader will provide and ensure the team provides client-centered, strengths-based, and trauma-informed services to clients with severe mental illness and co-occurring substance abuse/addiction utilizing a harm reduction approach.

Responsibilities:
<ul>
<li>Complete weekly supervision with employees to provide feedback and follow-up on employee duties and responsibilities</li>
<li>Assess team&rsquo;s morale and continue to work towards keeping employee and team culture positive.
</li><li>Model a client-centered, recovery-oriented approach to services that includes the use of evidenced based practices, i.e. trauma informed care, motivational interviewing, and harm reduction techniques.
</li><li>Coordinate care with interdisciplinary staff and family members to ensure continuity of care for clients.</li>
<li>Recognize and act on opportunities to move clients to appropriate levels of care; provide referrals to additional services as indicated.</li>
<li>Track capacity for the team to ensure that staff to client ratios are at appropriate numbers.
</li><li>Assess client&rsquo;s personal, medical, emotional, social, and environmental situation through home, community, and office visits.
</li><li>Assist clients in identifying signs and symptoms of de-compensation and need for hospitalization. Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced.</li>
<li>Support team members with crisis interventions such as petitioning and wellness checks.
</li><li>Support team members in working to assist clients in learning and improving independent living skills, applying for entitlements, accompanying clients to important appointments in the community and providing support with issues related to housing, substance use, budgeting, medical issues, social support, and medication.</li>
<li>Model effective communication within the team model for a multi-disciplinary approach to client care.</li>
<li>Assist the team with scheduling daily to ensure that all clients that need to be seen are on the schedule and assist with seeing clients as needed.</li>
<li>Run regularly scheduled team meetings and convey information/changes that are coming from management to the team.</li>
<li>Assist with hiring, onboarding new employees and ongoing training of staff to provide quality services to clients.
</li><li>Monitor employees&rsquo; direct service hours and ensures that direct reports and the team are meeting direct service targets.</li>
<li>Monitor client charts and staff&rsquo;s time management to ensure all documentation is complete and on time (IM-CANs, notes, etc &hellip;)</li>
<li>Monitor Relias Trainings to ensure staff are compliant with annual trainings.</li>
<li>Provide services to clients in the community when needed.</li>
<li>Be familiar with authorization processes for level of care and ensure timely responses to insurance issues that arise.
</li><li>Work with the Financial Services Department to finalize client&rsquo;s rental payments, submit client budgets and BMFs which includes making adjustments as needed</li>
<li>Monitor team expenditures of client assistance and client loan funds</li>
<li>Perform other related duties and/or projects as assigned
</li></ul>Qualifications:
<ul>
<li>Master&rsquo;s Degree in Social Work, Psychology, Counseling, or other closely related field</li>
<li>Minimum two years experience working with people with mental health and/or substance abuse diagnoses</li>
<li>Valid Illinois driver&rsquo;s license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance</li>
<li>Supervisory or leadership experience highly preferred</li>
</ul>
Benefits
<ul>
<li>FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees</li>
<li>PAID Maternity/Paternity leave</li>
<li>Medical Insurance (BCBS of IL)</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>Long-Term &amp; Short-Term Disability</li>
<li>Pet Insurance</li>
<li>FSA (Health, Dependent Care, Transit)</li>
<li>Telemedicine</li>
<li>EAP</li>
<li>403(b) Retirement Plan with Employer Match</li>
</ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

CST Team Leader (CST DIAMOND)

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