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informatics product specialist

SCAN Health Plan

<div>myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families &ndash; all under one roof.
Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.
For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected&mdash;to their colleagues, their participants, and the communities they serve.
At myPlace Health, work is more than a job. It&rsquo;s a shared commitment to honoring what matters most.<div>
Are you ready to make a meaningful impact in healthcare through technology? We&rsquo;re looking for a passionate and experienced Informatics Product Specialist to join our team and play a key role in shaping the future of our Electronic Medical Records (EMR) systems. This is a unique opportunity to drive meaningful change by improving workflows, enhancing functionality, and creating a better user experience for our healthcare providers.</div><div></div><div>
As the Informatics Product Specialist, you&rsquo;ll collaborate closely with clinical stakeholders, operations, and development teams to ensure our EMR solutions are not only effective but truly transformative for patient care. Reporting to the Director of Clinical Informatics, you&rsquo;ll lead projects and implementations that bridge the gap between technology and patient outcomes&mdash;helping us deliver innovative, provider-friendly solutions that make a real difference in people&rsquo;s lives.</div><div></div><div>
If you&rsquo;re mission-driven and excited to bring together people, processes, and technology to improve healthcare delivery, we&rsquo;d love to have you on our team!</div><div></div>
Responsibilities:<ul><li>
Turn data into decisions: Monitor EMR performance and adoption using qualitative feedback and quantitative data to guide prioritization, product decisions, and enhancements.</li><li>
Make work easier for the people doing it: Drive continuous improvement by regularly evaluating end-user workflows and identifying opportunities to simplify, standardize, and strengthen outcomes.</li><li>
Spot friction early&mdash;and fix it fast: Track readiness and intervene when performance, quality, usability, or adoption issues emerge, coordinating cross-functional problem-solving and ensuring follow-through to resolution.</li><li>
Connect the dots across teams: Identify recurring skill and performance gaps and share themes with Clinical Operations, Care Delivery Operations, Quality, and Health Plan Operations to inform recruiting, training, coaching, and change management strategies.</li><li>
Design with compliance in mind: Ensure EMR solutions meet applicable regulatory, legal, and organizational standards, including privacy and security requirements.</li><li>
Partner to reduce risk: Embed compliance into product design and delivery by collaborating with Compliance, Security/IT, Clinical Operations, and other stakeholders to review requirements, mitigate risk, and document decisions.</li><li>
Translate regulations into real-world workflows: Maintain working knowledge of key healthcare regulations and standards (e.g., HIPAA and interoperability requirements) and turn them into clear system requirements, workflows, and user guidance.</li><li>
Set a clear north star: Define and communicate the EMR product vision and strategy, aligning priorities with organizational goals, the myPlace mission, and end-user needs.</li><li>
Build a roadmap that delivers impact: Translate business and clinical objectives into an actionable product roadmap, sequencing work to drive measurable improvements across the care delivery model.</li><li>
Keep delivery moving: Own Agile product delivery practices, including backlog management, sprint planning, UAT coordination, and release planning in partnership with Engineering and operational stakeholders.</li><li>
Create clarity for execution: Elicit and document requirements and feature specifications, maintaining clear, current documentation in Azure DevOps (ADO) and supporting SAFe Agile ceremonies for product teams.</li><li>
Elevate the workflows that matter most: Lead workflow design improvements (e.g., CarePlan workflow uplift) with clinical and operational leaders to validate usability, compliance, and adoption.</li><li>
Pitch in where it matters most: Take on additional duties and special projects as needed to support team priorities, operational goals, and the successful delivery of EMR improvements.</li><li><h3 class="jobSectionHeader">
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</h3></li><li><h3 class="jobSectionHeader">
Actively support the achievement of myPlace Health's Vision and Goals.</h3></li></ul>
Qualifications and experience:<ul><li>
Mission-first, people-first: Passion and mission orientation for serving high-risk seniors and frail older adults.</li><li>
A strong foundation to build on: Bachelor&rsquo;s degree in Health Informatics or a closely related field (or equivalent relevant experience).</li><li>
Hands-on EMR product experience: Proven product ownership/product management experience in healthcare IT with meaningful exposure to EMR/EHR platforms (Athena preferred where applicable).</li><li>
PACE fluency: Strong knowledge of PACE clinical workflows and the PACE operating environment, including regulations and compliance expectations.</li><li>
Turn workflows into build-ready requirements: Demonstrated ability to translate clinical and operational workflows into clear product requirements (e.g., user stories, acceptance criteria, process maps).</li><li>
Collaborative and cross-functional: Experience partnering with Clinical Ops, Care Delivery Ops, Quality, Health Plan Ops, IT, and Analytics to drive alignment, decisions, and adoption.</li><li>
Product mindset with strong judgment: Grounded in product principles&mdash;asks &ldquo;why,&rdquo; prioritizes impact, iterates based on learning, and adapts quickly as needs evolve.</li><li>
Comfort in Agile delivery: Familiarity with Agile (and/or SAFe), including backlog refinement, sprint ceremonies, UAT coordination, and release planning.</li><li>
Data-driven prioritization: Comfortable defining and tracking KPIs and using insights to guide prioritization and continuous improvement.</li><li>
Usability obsessed: Strong understanding of user experience principles and data-informed design, with a focus on adoption in clinical settings.</li><li>
Compliance-aware by default: Working knowledge of healthcare privacy/security expectations (e.g., HIPAA) and comfort partnering on interoperability-related requirements.</li><li>
Clear communicator through change: Able to communicate tradeoffs, set expectations, and support end users through workflow and system changes&mdash;especially in an early-stage environment.</li><li>
Schedule you can count on: Monday&ndash;Friday during normal business hours.</li><li>
Hybrid, with in-person connection: This role is hybrid and will travel to our centers up to 3 times per week to support workflow needs, adoption, and stakeholder collaboration.</li></ul><h3 class="jobSectionHeader">
Tuberculosis Screening Policy</h3><h3 class="jobSectionHeader">
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.</h3>
What's in it for you?<ul><li>
Base salary range: $92,400 to $133,671 per year</li><li>
An annual employee bonus program</li><li>
Medical, Dental, Vision coverage</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match.</li><li>
Robust employee recognition program</li><li>
Robust Wellness Program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
#LI-MM1</div>

Informatics Product Specialist

Herbalife

<div>Overview:
<div>
ROLE AT A GLANCE: 
<ul><li>Drive the product strategy and roadmap for Pro2col's testing and data measurement capabilities, translating complex biomarker data into actionable health insights that empower customers to achieve their wellness goals. This role exists to build the scientific and data foundation of Pro2col, integrating blood testing, DNA analysis, wearable data, and biomarkers into a comprehensive health measurement platform. The Director ensures Pro2col delivers clinically-relevant, personalized health insights that differentiate the platform and drive customer value through data-driven wellness guidance.</li></ul></div><div></div><div> 
HOW YOU&rsquo;LL MAKE AN IMPACT: 
<ul><li>Own the product strategy and roadmap for Pro2col's testing, biomarker analysis, and health data measurement capabilities</li><li>Define the vision for how Pro2col collects, analyzes, and translates health data into personalized recommendations</li><li>Partner with clinical teams, scientists, and health experts to ensure scientific rigor and clinical validity of health insights</li><li>Develop product features that integrate blood testing, DNA analysis, wearable data, and other biomarkers into unified health profiles</li><li>Build user experiences that make complex biomarker data understandable and actionable for customers</li><li>Collaborate with testing labs, diagnostic partners, and wearable technology providers to enable seamless data integration</li><li>Work with data science and AI teams to develop algorithms that generate personalized health recommendations</li><li>Define measurement protocols and testing cadences that drive meaningful health behavior change</li><li>Ensure compliance with healthcare regulations, data privacy laws (HIPAA, GDPR), and medical device requirements</li><li>Partner with UX/UI designers to develop intuitive data visualization and health insight presentation</li><li>Collaborate with engineering teams to build secure, scalable health data infrastructure</li><li>Define and track product KPIs related to testing adoption, data completeness, insight accuracy, and health outcomes</li><li>Conduct research on emerging biomarkers, testing methodologies, and precision health technologies</li><li>Build relationships with diagnostic companies, testing labs, wearable manufacturers, and health data platforms</li><li>Present product strategy and scientific rationale to executive leadership, medical advisors, and regulatory partners</li><li>Make product decisions on testing partnerships, biomarker selection, data integration priorities, and insight algorithms</li></ul></div><div></div><div> 
LEADERSHIP AND SUPERVISORY RESPONSIBILITIES: 
N/A</div>
Qualifications:
<div>
QUALIFICATIONS FOR SUCCESS: 
Critical Skills: 
<ul><li>Product management for health testing, diagnostics, or precision health products</li><li>Deep understanding of biomarkers, blood testing, DNA analysis, and wearable health data</li><li>Health data translation and personalized health insights</li><li>Healthcare regulatory compliance and data privacy (HIPAA, GDPR)</li><li>Scientific and clinical collaboration</li></ul>
Capabilities: 
<ul><li>Proven experience developing products involving blood testing, DNA testing, wearable data, or biomarker analysis</li><li>Ability to translate complex scientific and medical data into simple, actionable user experiences</li><li>Understanding of clinical validity, scientific evidence, and health outcome measurement</li><li>Experience partnering with scientists, clinicians, and medical professionals</li><li>Knowledge of healthcare regulations, medical device requirements, and data privacy laws</li><li>Strong analytical abilities to evaluate testing methodologies and assess clinical evidence</li></ul>
Preferred/Adjacent Skills: 
<ul><li>Background in life sciences, biomedical engineering, health informatics, or related scientific field</li><li>Experience with precision medicine, personalized health, or genomics platforms</li><li>Knowledge of AI/ML applications in healthcare and predictive health analytics</li><li>Understanding of behavior change science and health coaching methodologies</li><li>Familiarity with FDA regulatory pathways for digital health products</li><li>Experience with consumer health products that incorporate clinical-grade measurements</li></ul></div><div></div><div> 
Experience: 
<ul><li>8+ years of combined experience in product management and health sciences with deep expertise in biomarkers, testing, health data, or precision health; demonstrated success building products that translate complex health data into user value.</li></ul></div><div> 
Education/Skills/Certifications: 
<ul><li>Minimum: Bachelor's degree in Life Sciences, Biomedical Engineering, Health Informatics, Nutrition Science, or related scientific field; alternatively, strong product management background with demonstrated expertise in health testing</li><li>Preferred: Master's degree or PhD in relevant scientific field (Biochemistry, Molecular Biology, Nutrition Science, Health Informatics) combined with product management experience; or MBA with undergraduate science degree</li><li>Certifications: Product Management certifications, Healthcare/Clinical certifications, Precision Health certifications valuable</li><li>Equivalent Experience: 10+ years of exceptional experience in health tech product management with proven expertise in biomarkers, testing, and health data translation may substitute for advanced scientific degree</li></ul></div>
US Benefits Statement: Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&amp;D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.</div>

Director, Product – Data and Testing

Eisner Health

<div>*3 days on-site and 2 days remote at 1530 S. Olive St, Los Angeles, CA 90015.* 


About Eisner Health:

Eisner Health is a Federally Qualified Health Center (FQHC) providing culturally competent, full life-cycle medical care, prenatal care, women&rsquo;s health services, dental care, behavioral health care, optometry, dermatology, case management/care coordination, supplemental services (patient benefits and enrollment, outreach), and an on-site pharmacy and lab. We are the provider of choice for more than 40,000 children, adults, and older adults in Los Angeles County each year. 


Position Summary

Under the direction of the Quality Improvement (QI) Manager, the Quality Improvement Specialist I supports and facilitates quality improvement initiatives for individual departments and across the organization. The scope of responsibility includes both clinical and operational settings. The QI Specialist I analyzes data, prepares reports, and develops tools to monitor performance and measure improvement. This role applies established quality improvement methodologies and techniques to support project implementation, performance monitoring, and continuous improvement efforts. 


Quality Program &amp; Measure Support
<ul>
<li>Supports assigned quality initiatives through execution of defined tasks aligned with organizational priorities.</li>
<li>Assists with implementation of standardized quality workflows across clinical and operational settings.</li>
<li>Follows established quality protocols, specifications, and guidance provided by QI leadership, including technical guidance from the QI Specialist II.</li>
<li>Participates in quality improvement activities, including PDSA cycles and workflow testing, as assigned.</li>
<li>Conducts patient outreach via telephone or other approved communication methods to support appointment scheduling, rescheduling, and care gap closure, and documents interactions and outcomes in accordance with established workflows.</li></ul> 


Data Preparation, Tracking &amp; Validation
<ul>
<li>Prepares and maintains quality trackers, patient lists, and logs using the EHR, Excel, and population health tools.</li>
<li>Performs routine data validation and chart review to confirm documentation completeness and accuracy.</li>
<li>Identifies data discrepancies or documentation gaps and escalates findings to the QI Specialist II or QI Manager.</li>
<li>Supports care gap tracking and follow-up workflows without independently analyzing trends or outcomes.</li>
<li>Maintains assigned quality trackers, patient lists, and logs using Excel, the EHR, and population health tools in accordance with established standards.</li></ul> 


Audit &amp; Documentation Support
<ul>
<li>Assists with audit preparation by compiling documentation, reports, and supporting materials.</li>
<li>Conducts chart reviews and documentation checks and supports audit readiness activities by validating required data elements and compiling and organizing supporting materials in accordance with established audit protocols.</li>
<li>Supports supplemental data collection and submission preparation under direction of QI leadership.</li>
<li>Ensures documentation activities align with approved standards and timelines.</li></ul> 


Workflow Implementation &amp; Clinic Support
<ul>
<li>Supports implementation of approved workflows related to quality, care gap closure, and preventive care.</li>
<li>Reinforces standardized processes with clinic staff as directed by QI leadership.</li>
<li>Communicates workflow issues, barriers, or observations to the QI Specialist II or QI Manager.</li>
<li>Provides logistical and operational support for quality initiatives across departments.</li></ul> 


Collaboration &amp; Escalation
<ul>
<li>Collaborates with Quality, Informatics, Operations, and clinical teams to support assigned initiatives.</li>
<li>Participates in QI meetings, huddles, and workgroups as assigned.</li>
<li>Maintains compliance with HIPAA, confidentiality, and data integrity requirements in all activities.</li>
<li>Escalates data discrepancies, documentation issues, or workflow barriers to the QI Specialist II or QI Manager following established workflows.</li></ul> 


Required Qualifications
<ul>
<li>High school diploma or equivalent required; associate&rsquo;s degree or coursework in public health, healthcare administration, quality improvement, or a related field preferred.</li>
<li>One to two years of experience in a healthcare, quality improvement, population health, administrative support, or patient-facing support role.</li>
<li>Fluency in written and verbal Spanish.</li>
<li>Basic to intermediate proficiency in Microsoft Excel, including use of spreadsheets for tracking, data entry, and routine reporting.</li>
<li>Experience working with electronic data systems or databases and ability to document information accurately and consistently; experience with EHR systems preferred but not required.</li>
<li>Ability to maintain confidentiality and comply with HIPAA and organizational privacy requirements.</li></ul> 


Preferred Qualifications
<ul>
<li>Experience supporting quality improvement initiatives, clinical quality measures, or audit preparation activities in an FQHC or community health setting.</li>
<li>Familiarity with population health or quality management tools (e.g., care gap lists, registries, dashboards).</li>
<li>Experience supporting care gap closure initiatives, preventive care outreach, or quality-related patient engagement efforts.</li></ul> 


Benefits
<ul>
<li>PTO accrual rate of 7.08 hours per pay period (26 pay periods per year).</li>
<li>9 Paid Holidays.</li>
<li>40 hours of paid Jury Duty time per year.</li>
<li>Medical, Dental, &amp; Vision insurance (HSA eligible PPO option available).</li>
<li>Flexible Spending Accounts (Healthcare, Dependent Care, &amp; Transportation).</li>
<li>Employer-sponsored life insurance &amp; long-term disability.</li>
<li>30 free visits per year for Chiropractic or Acupuncture.</li>
<li>401k plan with a 3% employer contribution</li></ul> 


#EHINDEED</div>

QUALITY IMPROVEMENT SPECIALIST I

<div>Overview:
<div>
ROLE AT A GLANCE: 
Drive the product strategy and roadmap for the Pro2col customer-facing mobile application, creating a world-class health and wellness experience that transforms how customers engage with Herbalife Nutrition. This role exists to own the most critical product initiative in the Pro2col portfolio, delivering a health tech solution that combines personalization, data-driven insights, and engaging user experiences to drive customer adoption and retention. The Sr. Director ensures the Pro2col app becomes a market-leading digital health platform that delivers measurable business value and exceptional customer outcomes.</div><div></div><div> 
HOW YOU&rsquo;LL MAKE AN IMPACT: 
<ul><li>Own the end-to-end product strategy and roadmap for the Pro2col customer-facing mobile application</li><li>Define product vision aligned with Pro2col's mission to transform customer and distributor experiences through digital technology</li><li>Lead customer discovery and user research to deeply understand customer needs, pain points, and desired health outcomes</li><li>Develop and prioritize product features based on customer value, business impact, and technical feasibility</li><li>Design customer journey experiences that drive engagement, behavior change, and long-term product adoption</li><li>Collaborate with UX/UI designers to build intuitive, delightful mobile experiences for iOS and Android platforms</li><li>Partner with engineering teams to translate product requirements into technical specifications and user stories</li><li>Define and track product KPIs including engagement, retention, feature adoption, and customer health outcomes</li><li>Conduct competitive analysis of health tech products (Whoop, Aura, MyFitnessPal, etc.) to find opportunities for differentiation</li><li>Lead product launches and feature releases, coordinating across marketing, sales, distributors, and support teams</li><li>Gather and analyze customer feedback, usage data, and market trends to inform continuous product improvement</li><li>Build business cases and ROI models to justify product investments and prioritize the product backlog</li><li>Present product strategy, roadmap, and performance updates to executive leadership and the SVP Strategic Innovation</li><li>Manage relationships with external partners, technology vendors, and health tech ecosystem players</li><li>Ensure product compliance with health data regulations, privacy standards, and platform guidelines</li><li>Make strategic product decisions on feature prioritization, user experience design, and platform capabilities</li><li>Additional duties as assigned.</li></ul></div> 
<div></div>
Qualifications:
<div>
QUALIFICATIONS FOR SUCCESS: 
Critical Skills: 
<ul><li>Digital product management for mobile health and wellness applications</li><li>Customer-centric product development and user experience design</li><li>Health tech product strategy and go-to-market execution</li><li>Data-driven product decision-making and analytics</li><li>Agile product development and stakeholder management</li></ul>
Capabilities: 
<ul><li>Consistent track record of building and scaling successful health tech or wellness mobile applications</li><li>Deep understanding of consumer health behaviors, personalization technologies, and engagement strategies</li><li>Experience as a product owner for a credible health tech, fitness, or wellness company</li><li>Ability to translate complex health and wellness concepts into simple, engaging user experiences</li><li>Strong business acumen with ability to balance customer needs, technical constraints, and business goals</li><li>Outstanding communication skills to influence stakeholders across all levels of the organization</li></ul></div><div> 
Education 
<ul><li>Minimum: Bachelor's degree in Business, Computer Science, Health Sciences, Design, or related field</li><li>Preferred: MBA or Master's degree in Health Informatics, Digital Health, Product Management, or related field; product management certifications; proven track record building health tech products at credible companies (Whoop, Aura, Fitbit, MyFitnessPal, Noom, etc.)</li><li>Certifications: Certified Product Manager, Agile/Scrum Product Owner (CSPO), Pragmatic Marketing certifications valuable</li><li>Equivalent Experience: 10+ years of exceptional product management experience in health tech with demonstrated success building market-leading wellness applications may substitute for advanced degree</li></ul></div> 
<div></div>
US Benefits Statement: Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&amp;D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.</div>

Sr. Director, Product - Pro2col App

<div>*3 days on-site and 2 days remote at 1530 S. Olive St, Los Angeles, CA 90015. Additional on-site days may be required, based on operational needs. * 


About Eisner Health:

Eisner Health is a Federally Qualified Health Center (FQHC) providing culturally competent, full life-cycle medical care, prenatal care, women&rsquo;s health services, dental care, behavioral health care, optometry, dermatology, case management/care coordination, supplemental services (patient benefits and enrollment, outreach), and an on-site pharmacy and lab. We are the provider of choice for more than 40,000 children, adults, and older adults in Los Angeles County each year. 


Position Summary

Under the direction of the Quality Improvement (QI) Manager, the QI Specialist facilitates quality improvement projects for individual departments and the organization. The QI Specialist is responsible for analyzing and reporting findings, as well as developing tools to measure improvement. The QI Specialist II collaborates with clinical teams, care coordinators, population health staff, and informatics to operationalize performance improvement activities across Eisner Health in alignment with HRSA, CMS, NCQA-PCMH, Medi-Cal MCP, and health plan requirements. This role contributes directly to achieving organizational performance goals by translating measure logic into actionable workflows and supporting data-driven decision-making. 


Quality Program Support &amp; Regulatory Alignment
<ul>
<li>Supports execution of the organizational Quality Improvement Program in alignment with HRSA, UDS, HEDIS, CMS, NCQA-PCMH, PHMI, and Medi-Cal MCP reporting requirements.</li>
<li>Assists in preparing documentation, reports, and supporting evidence for audits, NCQA-PCMH recognition, and HRSA OSV readiness activities.</li>
<li>Provides performance oversight and technical support for assigned Clinical Quality Measures (CQMs), working in close coordination with QI CHWs, QI MAs, QI Specialists I, and clinical leadership to ensure accurate implementation and monitoring.</li>
<li>Maintains advanced working knowledge of quality measure specifications, logic, and updates related to evolving regulatory and payer requirements; translates updates into guidance for measure leads and clinic teams.</li>
<li>Maintains advanced working knowledge of EHR and population health management tools to support performance monitoring, report development, and data interpretation.</li>
<li>Maintains working knowledge of patient registration, documentation, and clinical workflows to assess downstream impact on quality performance.</li>
<li>Prepares analytic summaries, performance updates, and supporting materials for QI Committee meetings, workgroups, and internal QI communications.</li>
<li>Participates in external QI collaboratives, learning sessions, and professional conferences; synthesizes and disseminates relevant best practices, regulatory updates, and improvement opportunities to leadership and cross-functional teams.</li></ul> 


Data Integrity, Reporting, &amp; Care Gap Analytics
<ul>
<li>Oversees generation and review of care gap lists, registries, and performance reports produced by QI staff using EHRs, payer portals, and population health platforms.</li>
<li>Performs advanced data validation and cross-platform reconciliation; identifies trends, anomalies, or systemic issues affecting measure performance and escalates findings to department leadership.</li>
<li>Translates multi-source data into clear, executive-ready tables, visualizations, and analytic summaries to support clinical, operational, and leadership decision-making.</li>
<li>Supports leadership-level performance reporting and prepares analyses for QI Committee review, executive discussions, and cross-departmental planning.</li></ul> 


Performance Improvement, Workflow Optimization &amp; Clinic Engagement
<ul>
<li>Provides analytic and operational support for PDSA cycles, root cause analyses, and performance improvement initiatives led by department leadership.</li>
<li>Monitors measure performance trends, outreach effectiveness, and workflow adherence across clinics and teams; identifies performance risks and improvement opportunities.</li>
<li>Reviews and refines workflow maps, process flows, tip sheets, and job aids developed by QI staff to ensure alignment with measure logic, regulatory requirements, and operational feasibility.</li>
<li>Supports standardization of pre-visit planning (PVP) and point-of-care care gap closure workflows by assessing performance impact and recommending adjustments as needed.</li>
<li>Provides technical guidance, training support, and escalation assistance to QI CHWs, QI MAs, and QI Specialists I related to documentation standards, measure interpretation, and data use.</li>
<li>Tracks implementation, adoption, and performance outcomes of new or revised workflows and reports findings to department leadership.</li></ul> 


Patient Engagement (Oversight Role)
<ul>
<li>Supports patient outreach strategies by monitoring performance, volume, and outcomes of campaigns executed by QI CHWs, QI MAs, and QI Specialists I.</li>
<li>Reviews outreach results and patient experience data; prepares analytic summaries and recommendations for leadership review in coordination with the QI Manager.</li></ul> 


Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in a relevant field, or equivalent combination of education &amp; experience.</li>
<li>Minimum of 3 years of experience in conducting healthcare quality improvement, analytics, research, or operational support, with demonstrated progression in responsibility.</li>
<li>Demonstrated experience conducting Plan-Do-Study-Act (PDSAs), providing project coordination and oversight, supporting quality initiatives, or health services research.</li>
<li>Advanced Excel expertise, including multi-source data integration, cross-dataset lookups (XLOOKUP, INDEX-MATCH), pivot tables, conditional logic, and data validation techniques to support complex quality and performance reporting.</li>
<li>Strong analytical, organizational, and planning skills, with the ability to manage multiple projects and competing priorities.</li></ul> 


Benefits
<ul>
<li>PTO accrual rate of 7.08 hours per pay period (26 pay periods per year).</li>
<li>9 Paid Holidays.</li>
<li>40 hours of paid Jury Duty time per year.</li>
<li>Medical, Dental, &amp; Vision insurance (HSA eligible PPO option available).</li>
<li>Flexible Spending Accounts (Healthcare, Dependent Care, &amp; Transportation).</li>
<li>Employer-sponsored life insurance &amp; long-term disability.</li>
<li>30 free visits per year for Chiropractic or Acupuncture.</li>
<li>401k plan with a 3% employer contribution</li></ul> 


#EHINDEED</div>

QI Specialist II

Houston Methodist

<div>At Houston Methodist, the Lead Outpatient Coder position is responsible for providing administrative support to the department while ensuring diagnostic and procedure codes are assigned accurately to outpatient encounters based upon documentation within the electronic medical record and maintaining compliance with established rules and regulatory guidelines. This position serves as the liaison between management, staff and physicians for routine matters, resolving questions and issues. Duties may be varied and may include many of the following: organize work schedules, create work assignments, review timecards for accuracy, conduct quality assurance audits of staff performance, develop and implement quality improvement activities, train and mentor staff, provide feedback on staff performance and developmental needs, collect/analyze/report on data, prepare reports on performance and metrics, and other responsibilities of a similar nature and level.
<div>FLSA STATUS 
Non-exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
Associate&rsquo;s degree or higher in a Commission on Accreditation for Health Informatics and Information Management accredited program required or additional two years of experience (in addition to the minimum experience requirements listed below) required in lieu of degree
</li></ul> 
EXPERIENCE<ul><li>
Five years of relevant outpatient coding experience
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
Must have one of the following: &bull; RHIT - Certified Health Information Technician (AHIMA) &bull; RHIA - Registered Health Information Administrator (AHIMA) &bull; CCS - Certified Coding Specialist (AHIMA)
</li></ul> 
SKILLS AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Knowledge of coding classification systems, DRG and APC systems, official coding guidelines and coding compliance
</li><li>Knowledge of an electronic medical record and imaging systems
</li><li>Working knowledge of medical terminology, anatomy and physiology
</li><li>Proficiency with electronic encoder application
</li><li>Extensive PC knowledge - must be able to work effectively in common office software, coding software and abstracting systems
</li><li>Strong interpersonal, teamwork, training, mentoring, and leadership skills
</li>Ability to adapt to multiple ongoing priorities with minimal supervision, including organizing workflow and actively participating in problem-solving 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one another to achieve optimal department results. Interacts and communicates effectively with members of the coding team and the appropriate stakeholders. Participates and provides good feedback during coding section meetings and coding education inservices as well as takes initiative to assist others and shares knowledge with the appropriate stakeholders.
</li><li>Serves as preceptor, mentor, and resource to less experienced staff. Orients, guides, and mentors team members to help build confidence and competency in skills, knowledge, and abilities for various department tasks. Role models to team members effective communication skills, assisting in their development of such skills. Coordinates staff schedules, as appropriate, to provide daily staff coverage to promote/maintain smooth department operations.
</li><li>Role models healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Recommends initiatives to improve department scores for employee engagement.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Responds promptly to internal and external customer requests. Responds promptly and appropriately to requests to code or review coded accounts for accuracy. Serves as liaison between team members, management and physicians resolving routine matters, informing or escalating to management as needed.
</li><li>Initiates queries with physicians to obtain or clarify diagnoses and/or procedures as appropriate, utilizing the established physician query process.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Assigns diagnostic and procedural codes to encounters of high complexity. Maintains and achieves departmental standards of coding quality by assigning accurate ICD-10-CM/ICD-10-PCS and CPT codes and APC assignment utilizing an electronic encoder application in accordance with hospital policy and regulatory body guidelines.
</li><li>Maintains and achieves departmental standards of abstracting quality by reviewing the discharge disposition entered by nursing and corrects if necessary in order to achieve the highest quality of entered data. Assigns and enters physician identification number and procedure date correctly in the medical record abstracting system.
</li><li>Reviews medical record documentation and abstracts data into the encoder and Electronic Health Record (EHR) to determine principal or final diagnosis, co-morbid conditions and complications, secondary conditions and procedures. Utilizes all tools/resources for accuracy.
</li><li>Complies with the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and adheres to official guidelines.
</li><li>Conducts quality audits on processes, outcomes, and team member performance. Documents, develops, and evaluates processes and procedures. Identifies opportunities for corrective action and process improvement, collecting data and performing analyses. Follows up on action items to ensure completion of assignments, ensuring all deadlines are met. Assists with implementation and education of department-based initiatives, standards of practice and protocols. Contributes towards improving department quality scores.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Utilizes time effectively. Consistently codes and abstracts at or above departmental standards of productivity while ensuring accuracy of coding.
</li><li>Supports meeting organizational goal for Accounts Receivables (AR) associated with uncoded accounts by maintaining coding timeframes within established departmental standards and ensuring all work items assigned to the coding queues are processed in a timely manner.
</li><li>Monitors staffing and recommends adjustment in staff work assignments and schedules to support fluctuations in work volumes and ensure efficient labor cost utilization; minimizes team incidental overtime. Reviews team member&rsquo;s timecards for accuracy and management approval as directed. Utilizes own time efficiently and helps other team members.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Critically evaluates her or his own performance, accepts constructive criticism, and looks for ways to improve.
</li>Identifies innovative solutions for quality improvement and process improvement to make processes work better for the department. Fosters a positive and constructive teaching environment by engaging co-workers in learning opportunities that are valuable and in alignment with business objectives. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: No
</li><li>Scrubs: No
</li><li>Business professional: Yes
</li><li>Other (department approved): No
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area Yes
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
Associate&rsquo;s degree or higher in a Commission on Accreditation for Health Informatics and Information Management accredited program required or additional two years of experience (in addition to the minimum experience requirements listed below) required in lieu of degree
</li></ul> 
EXPERIENCE<ul><li>
Five years of relevant outpatient coding experience
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required
Must have one of the following: &bull; RHIT - Certified Health Information Technician (AHIMA) &bull; RHIA - Registered Health Information Administrator (AHIMA) &bull; CCS - Certified Coding Specialist (AHIMA) 
<ul><li>
</li></ul> 
Company Profile:
Houston Methodist is one of the nation&rsquo;s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!
Houston Methodist is an Equal Opportunity Employer.</div>

Lead Outpatient Coder

Vilgain s.r.o.

<div>At Vilgain, we&rsquo;re building a brand that helps people live healthier lives through high-quality food, supplements, cosmetics, and everyday products made with clean ingredients and zero unnecessary nonsense.
What started as a Czech fitness and e-commerce project has grown into one of the fastest-growing European lifestyle brands. As we continue expanding internationally, new commerce channels like TikTok Shop are becoming a key driver of discovery and sales.
To help us grow in the US market, we&rsquo;re looking for a TikTok Shop Specialist who will own the operational side of our TikTok Shop &mdash; managing product listings, optimizing the storefront, and supporting creators and campaigns that drive sales through the platform.
What you&rsquo;ll be doing<ul><li>Managing the TikTok Shop admin and maintaining our product catalog</li><li>Uploading and optimizing product listings, descriptions and visuals</li><li>Ensuring products, pricing and promotions are correctly set up in the shop</li><li>Supporting influencer and creator collaborations connected to TikTok Shop</li><li>Coordinating product drops, launches and promotional campaigns</li><li>Monitoring shop performance and identifying opportunities to improve conversion</li><li>Working closely with marketing, influencer and design teams</li><li>Troubleshooting operational issues within TikTok Shop</li></ul>
What we&rsquo;re looking for<ul><li>Experience working with TikTok or TikTok Shop (admin, creator collaborations or shop management)</li><li>Strong understanding of how TikTok content and commerce work together</li><li>Ability to manage product listings and marketplace-style shop environments</li><li>Strong organizational skills and ability to manage multiple tasks at once</li><li>Communicative English for collaboration with international teams</li><li>Interest in e-commerce, creators and social commerce trends</li></ul>
Working setup<ul><li>Full-time role</li><li>Location: United States or United Kingdom (London). We have office in Camden Town
</li></ul>If you enjoy the intersection of social media, creators and e-commerce, this role will give you the opportunity to help shape how Vilgain grows on one of the fastest-growing commerce platforms in the world.</div>

TikTok Shop Specialist – US Market

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