account manager / sales support specialist

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account manager / sales support specialist Jobs in Houston

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inside sales account representative

Polytex Fibers, LLC.

<div>The Inside Sales Rep will work as a liaison between the customer/account managers and production/planning. This position reports into the Inside Sales Manager. The Inside Sales Rep will utilize their communication and analytical skills to manage customer orders and see them to completion. They will leverage the EFI Radius ERP system for the order entry processes as well as maintain weekly VMI reports for customers. They will work with the order fulfillment and scheduling teams to ensure customer needs and internal commitments are met. This person will be collaborative, good with people, and effective with computers.
Roles and Responsibilities
<ul><li>Validate PO&rsquo;s for pricing according to the current contract and to ensure all necessary information is available for order entry.
</li><li>Enter Blanket and Make-and-Ship orders into Radius using the customers PO&rsquo;s and relevant Specs to ensure quick and accurate information is in the system.
</li><li>Creates new items, as necessary, to allow for accurate order entry.
</li><li>Creates job orders at sales order entry for &ldquo;Run No Change&rdquo; orders to avoid delays and minimize time to get new orders on the production schedule.
</li><li>When applicable, manage customer inventory, including aged inventory, requesting PO&rsquo;s and creating job orders as necessary to ensure item availability for the customer.
</li><li>Update inventory and open order status on weekly VMI&rsquo;s for the customer, ensuring progress on orders is satisfactory, advocating for the customer, and pushing to meet our commitments.
</li><li>Enter sales releases for customer orders and create shipping requests as inventory comes available.
</li><li>Monitor customer KPI&rsquo;s to track monthly orders and shipments against the forecast, and push for On-Time availability and shipments.
</li><li>Engage relevant stakeholders including account managers, order fulfillment, scheduling, and ops leadership to ensure successful production of items by the have-ready date.
</li><li>Additional duties as required.
</li></ul>Qualifications &amp; Experience:
<ul><li>Strong Communication Skills: Excellent verbal and written communication abilities are essential.
</li><li>Adaptability to Complexity: The ability to manage complexity and navigate challenging situations.
</li><li>Collaborative Team Player: We&rsquo;re seeking someone who thrives on collaboration, enjoys problem-solving, and works well in a flat organizational structure.
</li><li>Learning and Decision-Making: We value individuals who learn from mistakes and make informed decisions.
</li><li>Growth-Oriented: A proactive mindset, driven to grow and improve.
</li><li>Bilingual/Proficiency in Spanish is a plus.</li></ul></div>

Inside Sales Account Representative

Westlake Corporation

<div>Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.
Westlake Pipe &amp; Fittings, a Westlake company (NYSE:WLK), is the second-largest polyvinyl chloride pipe and fittings manufacturer in North America. Westlake Pipe &amp; Fittings supplies gasketed, solvent weld and restrained joint pipes and a wide range of fittings for a diverse list of markets including municipal water and sewer, plumbing, water well, pool and spa, and agricultural and turf irrigation. Westlake Pipe &amp; Fittings is an industry leader in product development with Certa-Lok&reg; spline-lock technology and product systems that are focused on building A Better Foundation&trade;. To learn more, visit the website at WestlakePipe.com
Why choose Westlake Pipe and Fittings?<ul><li>
Benefits Day 1!</li><li>
401k: The Company will match your contributions up to a certain percentage.</li><li>
Quarterly Bonus Programs</li><li>
Fitness Reimbursement Program: The Company will reimburse up to 50%.</li><li>
Tuition Reimbursement Program</li><li>
Employee Assistance Program</li><li>
Vacation</li><li>
Scholarship Program</li><li>
Training &amp; Development - Access to multiple platforms of learning (online, in person, 3rd party training institutions)</li><li>
Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various groups</li></ul>
About the job:
Under the supervision of the Customer Service Supervisor, the Inside Sales/Customer Service Rep is accountable for establishing a strong customer relationship &ndash; based on trust and responsiveness. The CSR will accurately process customer orders in an efficient manner to ensure customer demands are met, manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner.
Some of the daily responsibilities:
Order Entry<ul><li>
Process received orders to ensure accuracy and entry in to SAP/SFDC</li><li>
Good understanding of various order processing (EDI, fax-to-EDI, web-to-EDI)</li><li>
Verify all POs migrated by Independent Reps for accuracy &amp; make any necessary changes according to the customer PO. Advise customer and/or Rep of changes if any</li><li>
Understands and correctly interprets Service Level Agreement for customer and sales team, including all retail customer contracts and requirements</li></ul>
Order Maintenance<ul><li>
Schedule and Maintain orders in SAP and SFDC</li><li>
Create deliveries for released orders by calculating truck loads</li><li>
Respond to inquiries via email or phone, e.g. inventory availability, production schedule, technical questions, products and policies</li><li>
Coordinate with Shipping to build efficient loads and schedules for pool trucks</li><li>
Maintain records of customer interaction, in SFDC &ndash; Voice of Customer (VOC)</li><li>
Managing the status of open orders/backorders</li><li>
Communicating with Reps/Customers to obtain T/L fills and B/O releases</li><li>
Run daily Order Edit</li><li>
Send weekly open order reports to all Reps</li><li>
Coordinate with Planners, Sales Manager/Representative, Credit Manager, Salesforce.com Administrator</li><li>
Provide verbal quotes (Q1 and Q2) and entered into SFDC</li></ul>
Conflict Management<ul><li>
Properly accepts, logs, manages and resolves customer and sales issues in a professional and empathetic manner</li><li>
Keeps customers informed of any issues of orders/deliveries</li><li>
Attend trade shows to showcase knowledge of product and assist sales team</li><li>
Keep SFDC administrator abreast of any problems within Salesforce (i.e., pricing discrepancies, etc.)</li></ul>
Credit, Debit, RGA<ul><li>
Manage the Return Material process within agreed upon policy parameters, ensuring customer satisfaction, while guidelines are achieved.</li><li>
Researches deductions/short payments/credit disputes &amp; communicates with customer in a professional and empathetic manner to resolve dispute/issue</li><li>
Process credit applications for new or updated customer SAP accounts</li><li>
Gather information for credit/debit memos and forward to customer service</li></ul>
What you bring to the table:<ul><li>
Formal education such as a Bachelor&rsquo;s degree or certifications, or 3+ years of inside sales/customer service/order entry experience in a manufacturing or distribution environment</li><li>
Pipe &amp; Fittings or PVF experience preferred</li><li>
SAP S/4 Hana hands on experience a big plus</li><li>
Strong interpersonal and relationship management skills</li><li>
Experience and comfortable in conflict resolution</li><li>
Ability to multi-task</li><li>
Good systems aptitude and solid PC/keyboarding skills</li><li>
Strong basic math skills</li><li>
This role is fully onsite for the first six months and then hybrid schedule available after that (3 days in office &amp; 2 days from home)</li><li>
Must be able to commute into our Houston, TX office</li><li>
Must be able to work Monday-Friday, 8am-5pm</li></ul>
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate as normally based in an office.
We believe in creating a supportive and inclusive culture that empowers and encourages our associates to succeed through individual achievement and teamwork. A career at Westlake is enriched with an innovative spirit, high work ethic, and rewarding experiences. We foster a culture that supports professional development, personal growth, and opportunities for advancement.
Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.
If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.</div>

Inside Sales Representative II - Pipe & Fittings

OptiSigns Inc.

<div>
 At OptiSigns, we are redefining the digital signage industry with a bold vision: to become the #1 digital signage platform in the world. As a fast-growing SaaS company, we equip businesses with cutting-edge tools to transform communication and engagement at scale.
 
 
 
 Your Mission as an ISR
 
 
 
 As an Inside Sales Representative, your mission is to qualify early interest conversations, close ready-to-buy inbound opportunities, and uncover hidden revenue from support channels. This is a fast-paced, high-impact role ideal for someone eager to accelerate their sales career by owning high-volume revenue responsibility.
 
 
 
 What You'll Own
 
 
 
 <ul>
 <li>
 Close inbound sales opportunities from SMB and mid-market customers&mdash;fast, consultative, and value-driven
 </li>
 <li>
 Convert support-driven conversations into sales outcomes by identifying expansion or upsell opportunities
 </li>
 <li>
 Respond to inbound leads rapidly, guiding buyers toward a confident purchasing decision within minutes or hours&mdash;not days
 </li>
 <li>
 Educate and influence buyers by framing OptiSigns' value in their language, not just our features
 </li>
 <li>
 Manage a high volume of leads efficiently using tools like HubSpot and Salesforce to ensure no revenue is left on the table
 </li>
 <li>
 Track and optimize your sales performance&mdash;constantly improving speed-to-close, win rate, and upsell depth
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 What Success Looks Like
 
 
 
 <ul>
 <li>
 You consistently close inbound deals within 1-2 touchpoints
 </li>
 <li>
 You spot sales signals hiding in support tickets, respond like a pro, and convert
 </li>
 <li>
 You become known for your speed, clarity, and revenue instincts
 </li>
 <li>
 You begin to own bigger conversations and opportunities with larger commissions
 
 
 </li>
 </ul>
 
 Who We're Looking For
 
 
 
 This is not a cold-calling, script-reading role. This is for someone who wants to drive results, grow fast, and step into real responsibility.
 
 
 <ul>
 <li>
 0-2 years of B2B sales or customer-facing experience
 </li>
 <li>
 Strong closing instincts and comfort with short sales cycles
 </li>
 <li>
 Excellent communicator&mdash;confident, direct, and value-focused
 </li>
 <li>
 Sharp eye for opportunity: you notice buying signals others miss
 </li>
 <li>
 High coachability and growth mindset&mdash;you don't just want feedback, you ask for it
 </li>
 <li>
 CRM fluency: you've used tools like HubSpot, Salesforce, or are ready to learn them at speed
 
 
 </li>
 </ul>
 
 Why This Role Matters
 
 
 
 This isn't just about taking inbound leads&mdash;it's about owning revenue outcomes and becoming a foundational player in our sales engine. You'll have clear expectations, strong coaching, and the ability to earn uncapped commission based on deals you directly close.
 
 
 
 Compensation &amp; Career Growth
 
 
 
 <ul>
 <li>
 Base Salary: $50,000
 </li>
 <li>
 OTE: $80,000+ (uncapped commission structure) based on closed inbound deals and opportunity development
 
 
 </li>
 </ul>
 
 
 Why Join OptiSigns?
 
 
 
 
 <ul>
 <li>
 High-Growth Tech Company: Be part of an innovative SaaS company transforming digital signage
 </li>
 <li>
 Uncapped Earning Potential: Earn commissions on every deal you close
 </li>
 <li>
 Industry Leadership: Work with a market-leading product and well-established inbound demand
 </li>
 <li>
 Collaborative &amp; Learning-Focused Culture: Develop skills that set you up for long-term sales success
 </li>
 <li>
 Career Advancement: We invest in your development, providing a structured path to higher-earning roles
 
 
 </li>
 </ul>
 
 
 Ready to Build Your Sales Career?
 
 
 
 
 If you're a
 
 motivated, fast-learning sales professional
 
 eager to start closing deals while developing
 
 pipeline-building and account expansion skills
 
 , we want to hear from you. Apply today and be part of
 
 OptiSigns' journey to revolutionize digital signage.
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 401k
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Vision insurance
 </li>
 <li>
 Paid time off
 </li>
 </ul>
</div>

SaaS Inside Sales Representative (ISR)

Umbra Solace

Account Manager / Sales Support SpecialistUmbra Solace | Houston, TX 77038 | Full-Time 40-50 hours/weekAbout Us Umbra Solace is a fast-growing architectural aluminum systems company based in Houston. We build innovative structural solutions and work directly with customers to bring their projects to life. If you're detail-oriented, technically curious, and thrive in a hands-on environment, we want to hear from you.What You'll Do<ul><li>Build accurate parts lists and quotes based on customer project requirements</li><li>Work directly with customers and the sales team to scope projects and define solutions</li><li>Manage and update project records in our CRM</li><li>Interpret drawings and specifications to communicate clear product solutions</li><li>Support customer onboarding and training, both virtually and in the field</li><li>Continuously improve processes to keep things accurate and efficient</li></ul>What We're Looking For<ul><li>Experience in inside sales, project coordination, or operations &mdash; construction or materials industry a plus</li><li>Proficiency in Microsoft Office, especially Excel</li><li>CRM experience (any platform)</li><li>Strong communicator who can explain technical concepts clearly</li><li>Detail-oriented with the ability to juggle multiple projects at once</li><li>Self-starter who's comfortable in a fast-paced, growing company</li><li>Familiarity with AI tools to improve workflow efficiency is a bonus</li></ul>Why Umbra Solace?<ul><li>Direct impact on customer success and product adoption</li><li>Hands-on training and real field experience</li><li>Room to grow in a fast-moving company</li><li>Work on genuinely innovative structural systems</li></ul>To apply, send your resume to hiring.umbrasolace@gmail.comPay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Account Manager / Sales Support Specialist

American Diamond Logistics

<div>Position: Account Manager 
About ADL 
American Diamond Logistics is a fully licensed domestic and international 3PL specializing in FTL, LTL, flatbed, refrigerated, intermodal, and air/ocean freight. The company has experienced consistent growth and is building the infrastructure and team required to support continued expansion.

ADL operates with a straightforward philosophy: treat people well and execute at a high level on every shipment. 
Position Overview 
The Account Manager partners with an assigned Sales Representative to manage and grow an established portfolio of shipper accounts. This role serves as the primary link between the customer and internal operations, ensuring service consistency while identifying opportunities to expand and strengthen each relationship.

This is a hybrid role by design. Account Managers are expected to operate confidently in customer-facing environments while maintaining a strong command of execution. While dedicated operational support exists, this position requires the ability to step in, take ownership, and perform at a high level when the situation demands it. 
Key Responsibilities
<ul>
<li>Partner with Sales to manage and grow a portfolio of key accounts</li>
<li>Develop and maintain relationships across multiple levels within customer organizations</li>
<li>Lead QBRs and business reviews using internal data and market insights to identify trends and opportunities</li>
<li>Manage the full bid lifecycle in coordination with the pricing team, including RFPs, rate negotiations, and contract implementation</li>
<li>Work with operations to establish and maintain SOPs and customer-specific KPIs</li>
<li>Maintain a working knowledge of account-level execution and step into load coverage when required</li>
<li>Serve as the primary point of contact for assigned customers, maintaining a high standard of communication and service</li></ul> 


Qualifications
<ul>
<li>5+ years of experience in an Account Management role, specifically in the 3PL space.</li>
<li>Demonstrated ability to operate effectively in both customer-facing and operational roles</li>
<li>Strong analytical skills with the ability to interpret data and communicate insights clearly</li>
<li>Professional written and verbal communication skills</li>
<li>Strong organizational skills with the ability to manage competing priorities</li>
<li>Proficiency in Microsoft Office, particularly Excel</li>
<li>Bachelor&rsquo;s degree preferred</li></ul> 


Compensation 
Competitive base salary. Details will be discussed during the interview process.</div>

Account Manager

Lexington Medical, Inc.

<div>Company Overview

Lexington Medical, Inc. is a medical device company developing and manufacturing minimally invasive surgical stapling solutions in the Boston area. With the highest standards in design engineering and smart manufacturing, our team delivers disruptive technology to healthcare providers, improving surgical outcomes for patients in a thriving $6B+ surgical stapler market.

Role Overview

We are seeking a Sales Associate to support territory development and customer engagement alongside senior members of the sales team. This is a field-based, apprenticeship-style role designed to develop the clinical, technical, and commercial skills required to become a high-performing surgical sales professional.

You will work directly with surgeons and operating room staff, support procedures, and contribute to building new business within the territory. Success in this role requires learning speed, strong execution, and the ability to operate effectively in demanding clinical environments.

We are hiring in the following geographies, with convenient access to major airports to support frequent travel: Boston, MA, Hartford, CT, Detroit, MI, Cleveland, OH, Cincinnati, OH, Louisville, KY, Atlanta, GA, Charleston, SC, Austin, TX, and Houston, TX.

Compensation: $60,000 - $80,000 base salary depending on experience, plus bonus, car allowance, travel expense reimbursement, and full benefits.

Associates who demonstrate ownership, clinical competence, and results have the opportunity to advance to a full Sales Representative role with quota and commission. We promote on performance, not tenure or time served.

Responsibilities:
<ul>
<li>Support territory growth by assisting in account penetration and stakeholder development</li>
<li>Build and maintain relationships with surgeons, OR staff, and hospital personnel</li>
<li>Be present in operating rooms during procedures &ndash; observe, support product usage, answer clinical questions</li>
<li>Support account strategies including trials, evaluations, and conversions</li>
<li>Generate new business through direct outreach and cold calling</li>
<li>Collaborate with sales team members and cross-functional partners to meet customer needs</li>
<li>Gather and communicate customer feedback to R&amp;D, Operations, and Marketing</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree; candidates with relevant clinical education and operating room experience will also be considered</li>
<li>Demonstrated track record of achievement in one or more of the following: competitive athletics or team-based environments, outside sales or business development roles, clinical or healthcare settings (e.g., operating room, patient care, or procedural support)</li>
<li>Strong interpersonal and communication skills with the ability to build trust quickly across diverse stakeholders</li>
<li>Demonstrated ability to learn and apply technical or clinical information in real-world settings</li>
<li>Willingness to proactively generate new opportunities through outreach and follow-up</li>
<li>Strong organizational, time management, and planning skills</li>
<li>Resilience and ability to operate in fast-paced, high-pressure environments</li>
<li>High degree of ownership, accountability, and professionalism</li>
<li>Availability to travel around 75%, including driving within the territory, airplane and staying overnight</li>
<li>Hint: The answer to the mystery question is 23. This is included to filter applications submitted without a human reading the posting.</li></ul></div>

Sales Associate - Medical Device

Lexington Medical, Inc

<div>
 
 Company Overview
 
 
 
 Lexington Medical, Inc. is a medical device company developing and manufacturing minimally invasive surgical stapling solutions in the Boston area. With the highest standards in design engineering and smart manufacturing, our team delivers disruptive technology to healthcare providers, improving surgical outcomes for patients in a thriving $6B+ surgical stapler market.
 
 
 
 Role Overview
 
 
 
 We are seeking a Sales Associate to support territory development and customer engagement alongside senior members of the sales team. This is a field-based, apprenticeship-style role designed to develop the clinical, technical, and commercial skills required to become a high-performing surgical sales professional.
 
 
 You will work directly with surgeons and operating room staff, support procedures, and contribute to building new business within the territory. Success in this role requires learning speed, strong execution, and the ability to operate effectively in demanding clinical environments.
 
 
 We are hiring in the following geographies, with convenient access to major airports to support frequent travel: Boston, MA, Hartford, CT, Detroit, MI, Cleveland, OH, Cincinnati, OH, Louisville, KY, Atlanta, GA, Charleston, SC, Austin, TX, and Houston, TX.
 
 
 Compensation: $60,000 - $80,000 base salary depending on experience, plus bonus, car allowance, travel expense reimbursement, and full benefits.
 
 
 Associates who demonstrate ownership, clinical competence, and results have the opportunity to advance to a full Sales Representative role with quota and commission. We promote on performance, not tenure or time served.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Support territory growth by assisting in account penetration and stakeholder development
 </li>
 <li>
 Build and maintain relationships with surgeons, OR staff, and hospital personnel
 </li>
 <li>
 Be present in operating rooms during procedures &ndash; observe, support product usage, answer clinical questions
 </li>
 <li>
 Support account strategies including trials, evaluations, and conversions
 </li>
 <li>
 Generate new business through direct outreach and cold calling
 </li>
 <li>
 Collaborate with sales team members and cross-functional partners to meet customer needs
 </li>
 <li>
 Gather and communicate customer feedback to R&amp;D, Operations, and Marketing
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree; candidates with relevant clinical education and operating room experience will also be considered
 </li>
 <li>
 Demonstrated track record of achievement in one or more of the following: competitive athletics or team-based environments, outside sales or business development roles, clinical or healthcare settings (e.g., operating room, patient care, or procedural support)
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to build trust quickly across diverse stakeholders
 </li>
 <li>
 Demonstrated ability to learn and apply technical or clinical information in real-world settings
 </li>
 <li>
 Willingness to proactively generate new opportunities through outreach and follow-up
 </li>
 <li>
 Strong organizational, time management, and planning skills
 </li>
 <li>
 Resilience and ability to operate in fast-paced, high-pressure environments
 </li>
 <li>
 High degree of ownership, accountability, and professionalism
 </li>
 <li>
 Availability to travel around 75%, including driving within the territory, airplane and staying overnight
 </li>
 <li>
 Hint: The answer to the mystery question is 23. This is included to filter applications submitted without a human reading the posting.
 
 
 </li>
 </ul>
 Base Salary: $60,000 USD - $80,000 USD
</div>

Explore 323+ Inside sales account representative in Houston this April. Find roles across top companies and apply now to boost your career.

323 inside sales account representative jobs In Houston

Inside Sales Account Representative

Inside Sales Representative II - Pipe & Fittings

SaaS Inside Sales Representative (ISR)

Account Manager / Sales Support Specialist

Account Manager

Sales Associate - Medical Device

Sales Associate - Medical Device