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intake coordinator

Shirley Ryan Ability Lab

<div>Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you&rsquo;ll be part of our life-changing mission and vision. You&rsquo;ll contribute to an innovative, multifaceted culture that is second to none &mdash; one that embraces collaboration, excellence, discovery and compassion. You&rsquo;ll play a role in something that&rsquo;s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes &mdash; as we Advance Human Ability, together.
Job Description Summary
The Intake Coordinator will coordinate inpatient admissions including expediting response to referral inquiry, insuring benefits are available to cover admission, obtaining insurance authorization for admission, obtaining social and demographic information to support compliance and discharge plan. Analyzes clinical, financial and socio-demographic information to direct referral to appropriate level of care. Communicates necessary information to Patient Financial Services, care teams, care managers. 
 
The Intake Coordinator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. 
 
The Intake Coordinator will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Job Description
The Intake Coordinator:<ul><li>
Receives, screens and responds to requests for general information regarding rehabilitation services and programs at SRAlab.</li><li>
Conducts tours of the Institute for families, case managers, and clinical staff from referring facilities.</li><li>
Verifies patient benefits and initiates the pre-certification process, utilizing internal and external resources to identify additional coverage options.</li><li>
Identifies opportunities for improvements to enhance efficiency and outcomes.</li><li>
Educates referring professionals, case managers, patients and families on the spectrum of rehabilitation services available in the SRAlab system of care.</li><li>
Communicates medical (e.g. TB skin test requirements, infectious disease issues, dialysis, etc.) and financial clearance guidelines to referral sources and collaborates with admission consultants to ensure medical stability is assessed prior to admission for inpatients.</li><li>
Enters patient demographic, insurance, funding, and medical information in the MIS.</li><li>
Collaborates with Admission Consultant nurses, physicians and other clinical personnel to ensure timely determination of appropriate level of care/program.</li><li>
Researches and verifies patient payment coverage by accessing electronic payer data bases, conferring with third party payors, case managers, attorneys, Patient Financial Services, and public aide applications, expediting to consultant and other parties involved in third party payment for medical expenses.</li><li>
Communicates extraordinary funding or concurrent review requirements as well as patient family special needs (i.e. guardianship, private duty nursing, dialysis, interpreters, radiation, chemotherapy, and transportation arrangements) to appropriate clinical team members prior to admission.</li><li>
Determines need for additional funding to cover inpatient admission and initiates Medicaid and/or SRAlab charity care application</li><li>
Communicates financial and, when requested by Admission Consultant, clinical denials for inpatient admission to referral source and patient or family when appropriate. Provides rationale and recommendations for alternate care when communicating denials.</li><li>
Obtains consents for treatment prior to admission from patient's Legally Authorized Representative (LAR) or ensures that LAR will accompany patient to sign consents in cases where patient cannot consent themselves.</li><li>
Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.</li></ul> 
Reporting Relationships:<ul><li>
Reports directly to the Director, Inpatient Access</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
Work requires level of knowledge typically acquired through completion of a Bachelor's degree in business, social work, health care administration or related field. Will consider relevant experience in lieu of Bachelor's Degree.</li><li>
One to two years previous experience in health care financial clearance is preferred for knowledge of patient admission, registration procedures, benefits, and financial clearance procedures.</li><li>
Strong customer service skills and interpersonal skills necessary to interact with all levels of personnel, physicians, insurance representatives and referrers.</li><li>
Analytical skills necessary to ensure referrals, financial clearance and admissions are managed in compliance with standards and to identify unusual circumstances that could put the Institute or the patient/family at financial risk.</li><li>
Demonstrates excellent time management in meeting or beating deadlines as well as establishing and meeting deadlines for tasks that support timely patient admission.</li><li>
Demonstrates excellent teamwork in collaborating with physicians, other admitting staff, Global Patient Services staff, care managers, PFS staff and other co-workers to improve outcomes and efficiency in individual cases and department processes.</li><li>
Working knowledge of Windows operating environment and Microsoft Office software applications.</li></ul> 
Working Conditions:<ul><li>
Normal office environment with little or no exposure to dust or extreme temperature.</li></ul> 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 
Pay and Benefits*: 
Pay Range:
$40,600.00 - $69,600.00 
Benefits:
Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits<ul><li> 
Benefits and benefits&rsquo; eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.</li></ul> 
Equal Employment Opportunity Employer 
Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. 
EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy 
Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.</div>

Intake Coordinator

Chicago ENT

<div>Patient Care Coordinator
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. The primary location is St. Joe's with occasional travel to other locations as needed.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR<ul><li>
Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.</li><li>
Ensure appropriate and accurate data entry of patient information.</li><li>
Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.</li><li>
Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.</li><li>
Courteously collect outstanding balances and copayments in advance of patient appointments.</li><li>
Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.</li><li>
Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.</li><li>
Assist with group administrative tasks including:</li><li>
Sorting faxes</li><li>
Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe</li><li>
Monitoring tasks assigned internally to &quot;User, Scheduler&quot; and &quot;User, Front Desk&quot; as assigned by the Scheduling Lead</li><li>
Responding to voicemail messages and Glacial inquiries</li><li>
Reviewing provider schedules for accuracy and rescheduling as needed</li><li>
Monitoring the info@chicagoent.com general email box</li><li>
Registering patients referred to the practice</li><li>
Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices</li><li>
Other duties as individually assigned</li></ul>
REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR
All employees are required to provide proof of vaccination or exemption.
WAGE of the PATIENT CARE COORDINATOR
$18-22.00 + Travel Reimbursement
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

ENT Patient Care Coordinator

Cook County Health & Hospitals System

<div><div>SEIU 73
The Patient Care Technician assists the professional nurse in the provision of patient care needs according to the plan of care. Takes responsibility and accountability for learning and adhering to hospital and nursing policies and procedures, care of the environment and supplies and equipment within the scope of training. Performs other duties as assigned under direction of a Licensed Registered Professional Nurse (RN).
Typical Duties<ul><li>
Interfaces daily with patients. Nurses, Nurse Coordinator, Divisional Nursing Director, Support Staff, and Physicians.</li><li>
Prepares patient rooms and patient beds for receiving admissions, returning surgical patient, transfer, or emergencies.</li><li>
Provides patient care, Activities of Daily Living (ADLs) (eating, bathing, changing of bed linens, dressing patient, mobility and continence) and other general care, as necessary throughout the day to assure patient's physical comfort.</li><li>
Obtains intakes &amp; output and document in emergency medical record.</li><li>
Empties Foley catheter at a minimum of every eight (8) hours or hourly, as needed or as directed by RN. Documents in the EMR.</li><li>
Empties patient drains as directed by RN. Document in the EMR.</li><li>
Takes and records temperature, blood pressure, pulse, respiration, weight, height in an accurate and precise manner.</li><li>
Measures and records intake and output in an accurate and precise manner.</li><li>
Assists with pre and post-operative care, such as positioning patient, lifting and turning patient with proper body mechanics, ambulating patients and applying/utilizing special equipment as necessary.</li><li>
Assists and accompanies patient in the admission, transfer and discharge process while assuring comfort.</li><li>
Participates in nursing reports by receiving and contributing to status report of patients.</li><li>
Performs treatment procedures such as enemas, surgical skin preparations and application of ice packs and heat assuring patient comfort.</li><li>
Prepares patients for meals, assists in feeding patient if necessary, and distributes water and other nourishments according to patient needs.</li><li>
Performs general care activities for patients in isolation.</li><li>
Provides close observation care to patients.</li><li>
Provides post-mortem care.</li><li>
Makes rounds, anticipates patient needs, and responds to patient call lights promptly.</li><li>
Collects specimens, labels properly and transports to proper area in a timely manner.</li><li>
Reports to appropriate nursing personnel pertinent information including any changes observed in condition or behavior of patient.</li><li>
Assists in maintaining a safe and clean environment by keeping order in patient rooms, reporting equipment that is out of order, cleaning equipment (as assigned) and distributing unit linen and supplies.</li><li>
Documents appropriate patient care Information in a clear legible, concise manner.</li><li>
Utilizes AIDET when interacting with patients during hand-off process, and endorsement to healthcare team member during patient transition or shift change. This will include current evidenced-based practice (EBP) tools, such as AIDET, SBAR, hourly rounds, etc.</li><li>
Adapts to change in workload, or patient assignments.</li><li>
Adapts to change in workload or patient assignments.</li><li>
Recognizes and responds to priorities in patient care.</li><li>
Performs assigned duties independently, willingly cooperates.</li><li>
Assists in exceeding patient satisfaction.</li><li>
Functions in an accurate, precise, calm manner in emergency and crisis situations.</li><li>
Evacuates patient in an emergency, according to fire and evacuation policy.</li><li>
Uses safety devices and standard precautions to prevent the spread of infection and disease.</li><li>
Performs other duties as assigned.</li></ul></div><div> 
Minimum Qualifications<ul><li>
High School diploma or GED (Must provide transcripts at time of interview)</li><li>
Valid and Current certification as a Certified Nursing Assistant (CNA) (Must provide proof at time of interview)</li><li>
Valid and current Basic Life Support (BLS) certification (Must provide proof at time of interview)</li><li>
Basic computer skills</li></ul>
Preferred Qualifications<ul><li>
One (1) year experience as a Certified Nursing Assistant (CNA)</li><li>
Bilingual</li></ul>
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health &amp; Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service 
To take advantage of this preference a Veteran must:<ul><li>
Meet the minimum qualifications for the position.</li><li>
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, &ldquo;Are you a Military Veteran?&rdquo;</li><li>
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable</li></ul>
OR<ul><li>
A copy of a valid State ID Card or Driver&rsquo;s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.</li></ul> 
If items are not attached, you will not be eligible for Veteran Preference 
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER&rsquo;S LICENSE AT TIME OF INTERVIEW. 
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.<ul><li>Degrees awarded outside of the United States with the exception of those awarded in one of the United States&rsquo; territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.</li></ul><ul><li> 
Please note all offers of employment are contingent upon the following conditions: satisfactory professional &amp; employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.</li></ul><ul><li> 
CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.</li></ul> 
COOK COUNTY HEALTH &amp; HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.</div></div><div></div>

PATIENT CARE TECHNICIAN - GENERAL MEDICINE- UNIT 6E

PATIENT CARE TECHNICIAN - GENERAL SURGERY/ TELEMETRY/ BURN STEPDOWN- UNIT 8W

East Bank Club

<div>East Bank Club is looking to hire a Content Marketing Coordinator to be a part of our Marketing Team. EBC is Chicago&rsquo;s premier health club with an astounding array of amenities, state-of-the-art facilities and equipment, and excellent dining options. EBC has set the standard for excellence in the fitness and hospitality industry since opening in 1980, which is exemplified by each employee.
The Content Marketing Coordinator is responsible for leading the creation of on-brand visual and written content across East Bank Club&rsquo;s marketing channels. This role is design-forward, with a strong emphasis on graphic design, layout, and visual consistency across print and digital materials.
Working across departments, the Content Marketing Coordinator produces a wide range of creative assets that support Club communications, events, and overall brand presentation. This is a hands-on role that blends design, writing, and digital execution, helping bring the East Bank Club brand to life across all member touchpoints.
Pay Rate: $70,000 annual compensation.
Graphic Design &amp; Visual Content<ul><li>
Create fresh, on-brand graphic design for print and digital use
</li><li>Design:
</li><li><ul><li>Posters, flyers, and in-Club signage
</li><li>Digital screens and promotional graphics
</li><li>Dining menus and food &amp; beverage materials
</li><li>Logos and branded assets as needed Ensure consistency with East Bank Club brand standards across all materials
</li></ul></li></ul>Photography &amp; Image Editing<ul><li>
Capture and edit photography including:
</li><li><ul><li>Action and fitness photography
</li><li>Food and dining
</li><li>Staff and member portraits
</li></ul></li><li>Edit and prepare images for use across print, web, and digital platforms
</li></ul>Copywriting &amp; Communications<ul><li>
Write and edit content for:
</li><li><ul><li>Newsletters and email communications
</li><li>Posters and Club signage
</li><li>Website content
</li></ul></li><li>Ensure all written content aligns with the Club&rsquo;s voice and tone
</li></ul>Web &amp; Digital Support<ul><li>
Update website content and assist with ongoing site maintenance
</li><li>Support email campaign creation and execution
</li><li>Assist with digital content needs across marketing channels
</li></ul>Collaboration<ul><li>
Work closely with the Director of Marketing and Social Media &amp; Digital Content Coordinator
</li><li>Partner with departments across the Club to support marketing and communication needs
</li><li>Contribute ideas to keep content fresh, engaging, and aligned with the Club&rsquo;s brand
</li></ul>Portfolio required. 
Requirements 
Qualifications &amp; Experience<ul><li>
Strong graphic design background (required)
</li><li>Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator)
</li><li>Excellent writing and communication skills
</li><li>Experience with photography and photo editing preferred
</li><li>Understanding of digital content and marketing channels
</li><li>Strong attention to detail and ability to manage multiple projects
</li><li>Creative, collaborative, and self-motivated</li></ul>
CANDIDATES MUST INCLUDE A LINK TO THEIR PORTFOLIO TO BE CONSIDERED FOR THIS POSITION 
Benefits 
Time Off &amp; Retirement:<ul><li>
Paid Time Off</li><li>
401(k) with company match up to 3%</li><li>
Value Sharing (Profit sharing)</li><li>
Holiday Bonus</li><li>
Paid Parental Leave</li></ul>
Health &amp; Wellness:<ul><li>
Comprehensive health, vision, and dental insurance</li><li>
HSA and FSA enrollment options</li><li>
Short- &amp; Long-Term Disability options</li><li>
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage</li><li>
Long-Term Care options: Coverage up to 50% of annual income</li><li>
Accident and Critical Illness Insurance</li><li>
EAP (Employee Assistance Program)</li><li>
Pet Insurance through MetLife</li></ul>
Employee Perks:<ul><li>
Free workout privileges</li><li>
Employee discounts in the Pro Shop, Spa &amp; Salon services and in the Market</li><li>
Parking and transit benefits (pre-tax deduction)</li><li>
Access to Tickets at Work discounts</li><li>
Tuition reimbursement</li></ul>
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.</div>

Content Marketing Coordinator

INSIGHT

<div></div><div><div>Job Title: Clinical Research Coordinator III &ndash; Team Lead 
Department: Clinical Research Operations 
Location: On-site (Insight Hospital &amp; Medical Center Chicago) 
Schedule: Full-time, Monday through Friday (8AM-5PM) &ndash;additional flexibility required to meet job requirements</div>
<div>Reports To: Director of Clinical Trials</div>
<div>Position Summary</div>
<div>The Clinical Research Coordinator III &ndash; Team Lead is a senior-level hybrid role responsible for leading the coordination of complex clinical trials while supervising and mentoring the on-site research team. This position functions as a &ldquo;player/coach,&rdquo; combining direct study coordination with oversight of Clinical Research Coordinators and Clinical Research Assistants. The CRC III &ndash; Team Lead ensures operational excellence, regulatory compliance, and a culture of accountability and continuous improvement.</div>
<div>This role also collaborates closely with the Patient Recruitment department to support enrollment success through candidate prescreening, outreach, and community engagement. In addition, the CRC III &ndash; Team Lead supports regulatory and quality functions directly with the team and in collaboration with centralized regulatory and quality resources.</div>
<div>Core Competencies</div>
<ul><li>Advanced knowledge of clinical trial operations, GCP, FDA regulations, and IRB processes</li>
<li>Strong leadership and coaching skills with a collaborative, solutions-oriented mindset</li>
<li>Excellent communication and interpersonal abilities across diverse stakeholders</li>
<li>High attention to detail, time management, and multitasking capabilities</li>
<li>Commitment to quality, compliance, and participant safety</li></ul> 
<div></div><div>Key Responsibilities</div>
<div>Study Leadership and Coordination</div>
<ul><li>Serve as lead coordinator on high-priority or complex trials, managing all phases from startup to closeout</li>
<li>Provide backup coverage and operational support for other coordinators during absences or escalations</li>
<li>Ensure protocol adherence, timely data entry, and accurate documentation across assigned studies</li>
</ul><div>Team Supervision and Mentorship</div>
<ul><li>Supervise and mentor Clinical Research Coordinators I and II and Clinical Research Assistants</li>
<li>Lead onboarding, training, and ongoing development for study staff</li>
<li>Conduct regular team huddles, protocol reviews, and best practice sessions</li>
</ul><div>Regulatory and Quality Support</div>
<ul><li>Support regulatory and quality functions directly with the team and in collaboration with centralized regulatory and quality resources</li>
<li>Ensure accurate completion, review, and submission of IRB documents, amendments, and safety reports</li>
<li>Maintain essential regulatory files and sponsor communications</li>
<li>Participate in internal audits, monitoring visits, and CAPA implementation</li>
</ul><div>Patient Recruitment and Engagement</div>
<ul><li>Partner with the Patient Recruitment department to develop and execute enrollment strategies</li>
<li>Conduct candidate prescreening and outreach activities to support recruitment goals</li>
<li>Participate in community engagement efforts to raise awareness and build trust with potential participants</li>
</ul><div>Operational Collaboration</div>
<ul><li>Serve as liaison between the research team, investigators, sponsors, and institutional departments</li>
<li>Assist in resource planning, visit scheduling, and workload balancing</li>
<li>Contribute to SOP development, workflow optimization, and quality improvement initiatives</li>
</ul>
<div>Qualifications and Requirements</div>
<ul><li>Education: Bachelor&rsquo;s degree in life sciences, nursing, or a related field</li>
<li>preferred</li>
<li>Experience: Minimum 4 to 6 years of clinical research coordination experience, including leadership or mentorship responsibilities</li>
<li>Certification: Clinical research certification (e.g., ACRP, SOCRA) preferred</li>
<li>Technical Skills: Proficiency in CTMS, E-Source, E-Reg, EDC platforms, and regulatory systems; strong computer literacy (Microsoft Office Suite, electronic communication tools)</li>
<li>Knowledge Base: Advanced understanding of clinical trial operations, GCP, FDA regulations, and IRB processes</li>
<li>Communication: Excellent written and verbal communication skills; ability to interact effectively with investigators, sponsors, staff, and participants</li>
<li>Leadership: Demonstrated ability to supervise, mentor, and develop staff while fostering accountability and collaboration</li>
<li>Organizational Skills: High attention to detail, time management, and multitasking capabilities; ability to prioritize competing demands</li>
<li>Flexibility: Willingness to adjust schedule to accommodate study visits, meetings, and events that may occur earlier, later, or on weekends</li>
<li>Travel: Ability to travel to training meetings, conferences, satellite sites and other Insight Health System locations as required</li>
<li>Professional Standards: Commitment to quality, compliance, participant safety, and continuous improvement</li></ul></div>

Clinical Research Coordinator III - Team Lead

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Enterprise IT Strategy &amp; Plang
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $55.75 - $83.07 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Portfolio Manager provides accountable oversight to a portfolio of projects, applying industry best practices to manage the intake, scoping, planning, staffing, execution methodology, and long-term road mapping of projects within the assigned portfolio. The Portfolio Manager coordinates internal demand and capacity management activities, as well as establishing processes to measure and improve maturity, efficiency, and value. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>Bachelor&rsquo;s degree required.
</li><li>At least 10 years of work experience in a project management capacity, leading multiple initiatives in excess of $1M and/or 12 months in duration required.
</li><li>At leave five years of program management experience required.
</li><li>Relevant industry certification such as PMI Project/Program/Portfolio Management Professional (PMP, PgMP, PfMP), Six Sigma Black Belt, Lean, Certified Agile Scrum Master, etc. required. 15 years of project management experience leading multiple initiatives in excess of $1M and/or 12 months in duration will be considered in lieu of current certification.
</li><li>Demonstrated success in leading large, complex, and high-visibility groups of concurrent projects.
</li><li>Strong verbal and written communication skills, including large group and executive-level facilitation and presentation skills.
</li><li>Proficiency with the Microsoft Office Suite, including strong PowerPoint skills.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>Master&rsquo;s degree preferred.
</li><li>Healthcare experience strongly preferred, preferably within a large healthcare provider system.
</li><li>Experience with project demand, intake management, resource and capacity management, portfolio management, methodology design and implementation preferred.
</li><li>Process improvement experience preferred, such as Kaizen, Lean, Six Sigma, etc.
</li><li>Strategic planning experience preferred, including experience driving organizational transformation in partnership with operational leaders.
</li><li>Change management planning and implementation experience preferred.
</li><li>Communication planning and implementation experience preferred. 
</li></ul></div><div>Responsibilities:
 
<ul><li>Partners with relevant business clinical, and department leadership stakeholders to align programs and their constituent projects with enterprise strategy and business/clinical/departmental goals.
</li><li>Ensures successful adoption and change management within and across programs and projects.
</li><li>Designs, delivers, and monitors execution and value realization plans associated with the assigned portfolio.
</li><li>Provides program leadership for large, strategic, and/or cross-functional initiatives by collaborating with internal and external stakeholders to define program and project scope, budgets, change management plans, communication plans, value realization plans, and to manage project timelines and deliverables.
</li><li>Builds positive working relationships across the organization; engages effectively with staff, management, and senior leadership in order to ensure the success of program and project-related initiatives.
</li><li>Partners with operational leadership and sponsors to ensure program and project alignment with business needs, productive working relationships, and open lines of communication.
</li><li>Supports leadership in strategic planning efforts.
</li><li>Proactively identifies opportunities to deliver value to the organization and works with relevant leadership and governance bodies to triage, approve, and charter programs and projects that align with enterprise strategic objectives.
</li><li>Provides coordination and/or facilitation role within applicable governance forums, assisting leadership with organizing programs and projects to align with enterprise strategy and objectives.
</li><li>Develops executive-level presentations and program status updates for key leadership stakeholders, as well as operational and executive sponsors.
</li><li>Coordinates ongoing measurement/reporting of process efficiency, compliance, maturity and value.
</li><li>Serves as program and project management methodology subject matter expert, consulting within the organization to apply industry best practices and ensure execution success.
</li><li>Oversees the work of junior staff, ensuring process adherence, customer service, and value-based outcomes are delivered as projected.
</li><li>Creates a culture of continuous improvement within the assigned program and project teams.
</li><li>Frequently and effectively communicates the vision and capabilities throughout the organization.
</li><li>Collaborates with leadership to increase the visibility of the department and its successes inside and outside of the organization (e.g. conducting internal roadshows, presenting at industry events, publishing articles and thought leadership, applying for external awards and recognition, etc.). 
</li></ul> 
 
</div>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Portfolio Manager PMO

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