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entry level it generalist

it field support specialist east

Databricks

<div>FEQ327R502

Mission

Reporting to the Tech GM of Field Engineering, the Specialist Solutions Architect Manager for Healthcare &amp; Life Sciences (HLS) will lead a high-impact team of Specialist Solutions Architects (SSAs) and SSA Team Leads/Managers across the North East region. You will cultivate, guide, and scale a dynamic organization focused on enterprise software, big data, healthcare interoperability (e.g., FHIR/HL7), clinical/claims analytics, real-world evidence (RWE), and medical AI/ML applications. Leading this specialized pre-sales engine, you will partner closely with Sales leadership to drive consumption, maximize ARR, and help healthcare providers, payers, and pharmaceutical organizations achieve transformational business and patient outcomes. You will scale and operate a world-class tier of field engineers to accelerate Databricks' dominance within the HLS vertical.

The Impact You Will Have:
<ul>
<li>Hire, train, and develop a high-performing tier of both individual contributors (IC) and frontline managers/leads within the Specialist Solutions Architecture organization.</li>
<li>Maintain a robust, diverse hiring pipeline attuned to deep technical expertise, clinical data structures, and life sciences domain proficiency.</li>
<li>Exceed regional sales and consumption targets by ensuring your management and SA teams rigorously qualify accounts, identify high-value genomic, clinical, or operational use cases, execute secure proof-of-concepts, and serve as trusted advisors across the customer lifecycle.</li>
<li>Drive deep adoption of the Databricks Data Intelligence Platform, ensuring compliance frameworks (HIPAA, HITRUST, GxP) are properly mapped to outsized business and regulatory value.</li>
<li>Establish strong matrixed relationships across Product Management, Engineering, Industry Solutions, and Sales to remove blockers and accelerate go-to-market velocity.</li></ul> 


What We Look For:
<ul>
<li>5+ years of leadership experience directly managing technical pre-sales teams, with a proven track record of leading both high-level individual contributors (L6+) and frontline technical managers/pod leads.</li>
<li>5+ years of deep experience in the data and AI space with highly technical platforms (e.g., distributed computing, cloud data warehousing, MLOps, or generative AI infrastructure).</li>
<li>Comprehensive understanding of the Healthcare and Life Sciences vertical, including hands-on familiarity with industry data models (OMOP, FHIR), regulatory constraints (HIPAA, GxP), and standard enterprise data integration/transformation patterns.</li>
<li>Proven capability as a trusted strategic advisor to HLS technical executives (CTOs, CIOs, Chief Data Officers) guiding large-scale cloud infrastructure and AI roadmap decisions.</li>
<li>Elite command of technical qualification methodologies, architecture design validation, structured proof-of-concept (POC) management, and value-selling frameworks.</li>
<li>Demonstrated history of organizational scaling&mdash;successfully hiring complex profiles, accelerating onboarding cycles, coaching leaders, and managing progression pathways.</li>
<li>Strong operational rigor around pipeline tracking, resource allocation, and building cross-functional alignment between Field Engineering, Sales, and Customer Success.</li>
</ul><div>
About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide &mdash; including Comcast, Cond&eacute; Nast, Grammarly, and over 50% of the Fortune 500 &mdash; rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark&trade;, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. 
 
Benefits 
 
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. 

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</div></div>

Sr. Manager, Field Engineering (Specialist) - HCLS

Tradebe

<div><div><div><div><div>Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the US, we are leaders focused on recycling and circular economy, managing all different environmental liabilities in a sustainable way.
<div><div><div><h2 class="jobSectionHeader">What will you do? Make an impact!</h2> 
</div><div>The Talent Acquisition Specialist serves as a strategic partner to the business, driving full cycle hiring while delivering insights that inform workforce decisions. This role blends talent sourcing, market analysis, and recruitment operations to build strong pipelines, guide hiring leaders, and ensure an efficient and equitable hiring process from intake through offer. 
This position can be based in Chicago, IL, East Chicago, IN or Merrillville, IN. 
Key Job Responsibilities 
Full Cycle Recruitment Management 
Lead end‑to‑end recruitment by developing tailored hiring strategies, managing job postings, sourcing and screening candidates, coordinating interviews, and supporting offer development and negotiation. 
Pipeline Development &amp; Market Engagement 
Build and maintain active and passive talent pipelines through targeted sourcing and ongoing relationship-building, while representing the organization at community, university, and industry events. 
Hiring Manager Partnership &amp; Talent Strategy 
Partner closely with hiring leaders through intake meetings, structured interview support, and regular requisition updates, providing data‑backed guidance that shapes hiring decisions and improves overall talent strategy. 
Talent Market Insights 
Analyze labor markets, competitor activity, and compensation trends to inform recruitment strategy and recommend adjustments to requirements, timelines, or role structure. 
Technology, Compliance &amp; Reporting 
Maintain accurate ATS documentation, ensure adherence to compliance and EEO guidelines, and identify opportunities to streamline processes and improve candidate experience. 
Other duties as assigned
</div></div><div><div><h2 class="jobSectionHeader">Do you have what it takes?</h2> 
</div><div><ul><li>Bachelor&rsquo;s degree in Human Resources, Business, Psychology, or related field; equivalent experience accepted.</li>
<li>Full‑cycle recruitment experience, preferably in-house, across a variety of roles and business areas.</li>
<li>Proven ability to build pipelines and leverage ATS platforms; experience with SuccessFactors or SmartRecruiters is a plus.</li>
<li>Strong sourcing capabilities and proficiency in Microsoft 365 (Excel, SharePoint, Teams)</li>
<li>Clear, professional communication skills and the ability to influence and set expectations.</li>
<li>Strong organization and time‑management skills to handle shifting requisition volumes.</li>
<li>Ability to work in a fast‑paced environment</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">What&rsquo;s in for you?</h2> 
</div></div></div>Why Tradebe is Right for You
<ul><li>Competitive pay and benefits</li>
<li>Student loan repayment assistance</li>
<li>Generous vacation and sick plans</li>
<li>Medical (including telehealth), dental and vision</li>
<li>401k Retirement match</li>
<li>Flexible spending accounts (FSA)</li>
<li>Health savings accounts (HSA)</li>
<li>Agency paid, basic life and AD&amp;D insurance</li>
<li>Career ladders, professional development, and promotion opportunities</li>
<li>Leadership opportunities</li>
<li>Great work environment and culture</li>
<li>And MORE!</li> 
</ul>Ready to make a difference? Apply now!
#TeamTradebe #SustainableCareers #TradebeJobs
The compensation for this position ranges from $60,000 to $75,000 annually, based on location, experience, skills, and qualifications. Please note that the top end of the range is not guaranteed and does not represent a starting offer. This position is also eligible for bonus potential, in accordance with company bonus policies.
If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! 
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law 
. 
</div></div></div></div> 
Nearest Major Market: Chicago</div><div></div>

Talent Acquisition Specialist

Four Seasons Residential Realty

We are seeking a customer-focused and technically skilled IT End-User Support Specialist to provide frontline technical support to internal users. The ideal candidate will troubleshoot hardware and software issues, resolve helpdesk tickets efficiently, and deliver exceptional customer service while maintaining professionalism and empathy.🔧 Key Responsibilities• Provide first-level IT support via phone, email, chat, and in person• Diagnose and troubleshoot hardware, software, network, and system issues• Install, configure, and maintain desktops, laptops, printers, and mobile devices• Manage user accounts (password resets, permissions, Active Directory updates)• Support Microsoft 365 applications, VPN access, and enterprise tools• Document incidents and resolutions in the ticketing system• Escalate complex issues to Tier 2/3 support when necessary• Maintain IT inventory and asset tracking• Educate users on IT best practices and security awareness 🛠 Required Qualifications• Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)• 1–3 years of IT helpdesk or desktop support experience• Strong knowledge of Windows and/or macOS operating systems• Basic understanding of networking (TCP/IP, DNS, DHCP, Wi-Fi)• Experience with ticketing systems• Excellent communication and customer service skills 🌟 Preferred Qualifications• Experience with Active Directory and Microsoft 365• Knowledge of remote support tools• IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications• Experience in a fast-paced corporate environment 🤝 Key Competencies• Strong problem-solving skills• Ability to multitask and prioritize• Customer-first mindset• Professional and positive attitude• Team collaboration 🎁 What We Offer• Competitive salary• Health, dental, and vision benefits• Paid time off• Professional development opportunities• Collaborative and supportive team environment

Remote Customer Facing IT End-user Support

BOKA Restaurant Group

<div>Boka Restaurant Group is currently looking for a Marketing &amp; Social Media Specialist! 
 
The Marketing &amp; Social Media Specialist serves as the primary marketing lead for an assigned portfolio of restaurant concepts This individual is responsible for shaping, executing, and optimizing comprehensive social media and marketing strategies across a portfolio of restaurant locations. With a strong grasp of brand identity, consumer behavior, and digital trends, the Specialist will act as both a creative and analytical driver, partnering closely with restaurant teams, chef partners, and marketing leadership to elevate brand awareness, guest engagement, and business results through integrated marketing initiatives. 
 
Success in this role comes from balancing strategic thinking with exceptional execution, building strong relationships with restaurant teams, remaining curious about emerging trends, and bringing creativity, adaptability, and accountability to every project. 
Key Responsibilities:<ul><li>Minimum 2-3 days onsite across the restaurants weekly for balance of strategy, planning, and content capture. This position will be required to be available nights and weekends as assigned based on restaurant events and marketing needs.</li></ul>
Strategic Leadership<ul><li>
Lead the development and execution of integrated social media and marketing strategies tailored to each assigned restaurant&rsquo;s brand positioning and business objectives.</li><li>
Partner with the Sr. Marketing Manager to develop quarterly and annual strategic plans.</li><li>
Develop strategic marketing recommendations that align with restaurant goals, seasonal initiatives, guest trends, and business priorities.</li><li>
Proactively identify opportunities to amplify brand awareness, support restaurant initiatives, and drive guest engagement across platforms.</li></ul>
Content Strategy &amp; Management<ul><li>
Own and manage the content calendar for each assigned concept, ensuring alignment with brand voice, aesthetic, and overall marketing goals.</li><li>
Direct and oversee content production (photography, videography, reels, storytelling), collaborating with in-house teams and external partners as needed.</li><li>
Develop marketing decks, shot lists, and mood boards for monthly content shoots while coordinating with restaurant teams to ensure successful execution. 
Review performance analytics to inform content and posting strategies, optimizing reach, engagement, and conversion.</li></ul>
Brand &amp; Platform Oversight<ul><li>
Serve as the brand steward for each assigned location across digital platforms ensuring consistency, tone, and professionalism across all touch points.</li><li>
Manage day-to-day posting, scheduling, and community engagement across Instagram, Facebook, TikTok, and other relevant platforms, with an eye toward innovation and trend alignment.</li><li>
Monitor industry, hospitality, and social media trends to identify opportunities that keep assigned concepts culturally relevant and competitively positioned.</li></ul>
Cross-Functional Collaboration<ul><li>
Act as the primary liaison between marketing and restaurant teams, guiding campaign execution, capturing in-the-moment content, and communicating marketing objectives clearly and effectively.</li><li>
Build trusted relationships with chef partners, restaurant leadership, operations teams, and cross-functional departments to ensure marketing initiatives align with business goals.</li><li>
Coordinate with photographers, creators, influencers, media partners, and other vendors as needed to support marketing initiatives.</li><li>
Lead marketing support for restaurant openings, pop-ups, menu launches, events, and activations ensuring timelines and deliverables are met.</li><li>
Maintain a consistent presence in the restaurants, rotating through the locations each week ensuring constant communication with management and culinary teams.</li></ul>
Innovation &amp; Professional Development 
<ul><li>
Stay current on emerging hospitality, travel, marketing, and social media trends.</li><li>
Continuously identify opportunities to improve marketing performance, operational workflows, and guest engagement.</li></ul>
Performance Analysis &amp; Reporting<ul><li>
Regularly review performance metrics and generate insights reports to assess ROI, campaign success, and content performance.</li><li>
Make data-informed recommendations for strategy refinement, audience growth, and platform experimentation.</li><li>
Present campaign performance, insights, and recommendations to marketing leadership and restaurant teams as needed.</li></ul>
Preferred Qualifications<ul><li>
3&ndash;5 years of experience in marketing, social media, hospitality, or a related field</li><li>
Strong photography and mobile video creation skills</li><li>
Experience using Meta Business Suite, Google Analytics, Canva, Adobe Creative Suite, or similar marketing platforms</li><li>
Exceptional project management and organizational skills</li><li>
Excellent written and verbal communication skills</li><li>
Ability to manage multiple brands and competing priorities simultaneously</li><li>
Passion for restaurants, hospitality, food, and storytelling</li></ul>
Benefits &amp; Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), free membership to Chicago Athletic Clubs employer-sponsored mental health and resource program, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments! 
 
Physical Requirements:<ul><li>
Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds</li><li>
Safely and effectively use all necessary tools, equipment, and cleaning chemicals</li><li>
Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces</li><li>
Ability to bear exposure to hot and cold environments</li></ul>
More detail about Boka Restaurant Group part of BOKA Restaurant Group</div>

Marketing & Social Media Specialist - Boka Restaurant Group

Specialized Bicycle Components

<div>Cycling Specialized - Specialized Fulton - Chicago, IL
ABOUT SPECIALIZED
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we&rsquo;re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We&rsquo;re a team of barrier-breakers, disrupters, and problem solvers. We&rsquo;re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.
In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out &ndash; we&rsquo;re here to help you build your career at Specialized.
JOB SUMMARY
A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.
A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.
HOW YOU&rsquo;LL MAKE A DIFFERENCE<ul><li>
Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction</li><li>
Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs</li><li>
Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process</li><li>
Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way</li><li>
Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized</li><li>
General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty</li><li>
Use company literature/resources and available training to stay current on product features</li><li>
Regular, dependable attendance and punctuality</li></ul>
WHAT YOU NEED TO WIN<ul><li>
Passion for cycling and the Specialized brand</li><li>
Bike shop experience preferred</li><li>
A current or former retail employee with 1+ years of experience preferred</li><li>
Excellent communication with the ability to effectively interact with riders and team members</li><li>
Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching</li><li>
Able to lift at least 50 lbs. or more and use proper lifting skills</li></ul>
TELL ME MORE<ul><li>
Competitive health care (Medical PPO or HDHP)*</li><li>
Dental*</li><li>
Vision*</li><li>
Health Savings Account (HSA)</li><li>
Short and Long Term Disability</li><li>
Company sponsored life insurance</li><li>
Optional Term Life Insurance</li><li>
Optional Critical Illness insurance</li><li>
Optional Critical Accident insurance</li><li>
Competitive vacation package*</li><li>
401(k) with match</li><li>
8 Weeks paid parental leave</li><li>
Paid company holidays</li><li>
Employee discounts on all product</li><li>
Deep partner retail discounts</li><li>
Fitness &amp; Events Reimbursement</li><li>
Employee Assistance Program</li><li>
Commuter Benefits *if applicable in state</li></ul><ul><li>For eligible employees</li></ul>
At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.
 For additional information on benefits and perks, please visit: https://benefits.specialized.com
Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone &ndash; especially those from marginalized groups &ndash; to apply to our job postings and help us earn the position as the rider&rsquo;s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.</div>

Cycling Specialized - Specialized Fulton - Chicago, IL

University of Chicago

<div>
 
 Department
 
 
 
 OPS ITS - Artificial Intelligence and Automation
 
 
 
 
 About The Department
 
 
 
 
 IT Services (ITS) collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications that support the mission of the University. ITS supports and enables faculty research and teaching with the effective use of technology, simplifies the technology experience for all users, identifies, manages, and mitigates technology risks for the University.
 
 
 
 
 Job Summary
 
 
 
 
 The AI Platform Engineer provides the operational support of the University of Chicago&rsquo;s enterprise AI services. This position is responsible for the administration, governance support, compliance monitoring, adoption enablement, and workflow development for institutional AI platforms, beginning with Claude Enterprise.
 
 
 This is a hands-on individual contributor role that combines enterprise platform operations with policy support and campus enablement. The position works across organizational boundaries, coordinating with the CISO&rsquo;s office, the Chief Privacy Officer, General Counsel, and academic units to ensure AI services are secure, governed, and delivering institutional value. The role is designed to scale with Claude adoption and the University&rsquo;s AI portfolio. As new AI tools and capabilities emerge, this position supports the institutional intake process for evaluation, governance alignment, and operational integration.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Administers Claude Enterprise: SCIM provisioning lifecycle (onboarding, offboarding, role changes), connector management, feature flag decisions, admin console configuration, and SSO/IdP maintenance.
 </li>
 <li>
 Integrates and operates the Compliance API and audit log exports, including connection to the institutional SIEM where applicable.
 </li>
 <li>
 Monitors platform health, tracks Anthropic&rsquo;s status page and changelog, and evaluates new features and connectors for governance implications before campus enablement.
 </li>
 <li>
 Serves as the Tier 2/3 escalation point for AI platform issues beyond the help desk&rsquo;s scope.
 </li>
 <li>
 Supports the operational relationship with Anthropic&rsquo;s Technical Account Manager, including quarterly reviews, feature requests, and incident escalation.
 </li>
 <li>
 Produces monthly adoption reporting (MAU, connector usage, training completion, support volume) and maintains dashboards for leadership.
 </li>
 <li>
 Supports the faculty governance groups to provide input from the implementation effort and operations, such as prepare meeting materials, track written-response obligations, and process policy recommendations.
 </li>
 <li>
 Supports the institutional intake process for Claude and other AI tool requests (should we buy X?), working with IT Risk to review proposed tools against the governance framework.
 </li>
 <li>
 Maintains the shadow AI spend dashboard and tracks whether the consolidation thesis is delivering projected outcomes.
 </li>
 <li>
 Coordinates with the CISO and Chief Privacy Officer on compliance questions triggered by new AI features, regulatory changes, or platform incidents.
 </li>
 <li>
 Monitors peer institution AI governance developments, state and federal AI legislation, and regulatory guidance relevant to higher education, including FERPA, HIPAA, GLBA,and export controls.
 </li>
 <li>
 Works with the leaders of the training and enablement programs to develop, review and refresh content.
 </li>
 <li>
 Facilitates office hours (faculty and staff sessions) with other support personnel and coordinates Anthropic TAM participation in regular sessions.
 </li>
 <li>
 Works with University Communications to curate and grow the institutional use case library with department-specific examples, prompt templates, and before/after comparisons.
 </li>
 <li>
 Supports the champions network lifecycle through recruitment, engagement, feedback collection, and cohort rotation.
 </li>
 <li>
 Produces new-feature rollout communications when Anthropic releases capabilities that change product features or user workflows.
 </li>
 <li>
 Builds AI-enabled workflows and integrations for campus units using Claude Projects, MCP connectors, and API integrations to solve real operational problems.
 </li>
 <li>
 Prototypes and evaluates emerging capabilities (agentic workflows, Claude Code, new connector surfaces) for institutional applicability.
 </li>
 <li>
 Partners with departmental stakeholders to identify high-value automation opportunities, and translates them into working solutions.
 </li>
 <li>
 Documents workflow patterns and references architectures for campus reuse.
 </li>
 <li>
 Collaborates with device management teams to effectively manage Claude application deployment and management for campus users.
 </li>
 <li>
 Investigates, analyzes and resolves day-to-day technical problems using standard procedures.
 </li>
 <li>
 Works with stakeholders to gather and analyze requirements for developmental programs. Receives a moderate level of guidance to design applications to meet University and business requirements.
 </li>
 <li>
 Performs other related work as needed.
 
 
 </li>
 </ul>
 
 
 Education:
 
 
 
 
 
 Minimum Qualifications
 
 
 
 Minimum requirements include a college or university degree in related field.
 
 
 
 
 Work Experience:
 
 
 
 
 Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
 
 
 
 
 Certifications:
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 Education:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, computer science, information science, public policy, or a related field.
 
 
 </li>
 </ul>
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 2&ndash;5 years of professional experience in IT operations, platform management, IT governance, or a comparable role that combined technical and policy work.
 </li>
 <li>
 Background drafting or contributing to policy documents, guidance materials, or governance frameworks in a professional setting.
 </li>
 <li>
 Background in higher education IT, academic administration, or a similarly decentralized institutional environment.
 
 
 </li>
 </ul>
 
 
 Technical Skills Or Knowledge:
 
 
 
 
 <ul>
 <li>
 Demonstrated ability to learn enterprise SaaS administration (SSO, SCIM, API integrations, admin consoles) through structured onboarding. Direct prior experience is not required; technical aptitude and a track record of learning complex systems quickly.
 </li>
 <li>
 Familiarity with data governance and compliance frameworks relevant to higher education, including FERPA, HIPAA, GLBA, and export controls.
 </li>
 <li>
 Proficient in enterprise AI platforms, such as Claude, ChatGPT Enterprise, Microsoft Copilot, or comparable, as an administrator or power user.
 </li>
 <li>
 Proficient in identity and access management systems, for example Shibboleth, Entra ID, Okta, or comparable platforms.
 </li>
 <li>
 Familiarity with API integration, scripting, or workflow automation tools.
 
 
 </li>
 </ul>
 
 
 Preferred Competencies
 
 
 
 
 <ul>
 <li>
 Strong written communication skills to produce clear guidance documents, meeting materials, and status reports for both technical and non-technical audiences.
 </li>
 <li>
 Work across organizational boundaries in a decentralized environment, coordinating with stakeholders who do not report to you.
 </li>
 <li>
 Comfortable operating with a moderate level of guidance and direction, with the judgment to escalate complex issues to senior staff as needed.
 </li>
 <li>
 Work with governance committees, advisory boards, or cross-functional working groups.
 </li>
 <li>
 The AI landscape is changing rapidly. This role requires a disposition toward continuous learning and comfort with ambiguity. The platforms, policies, and best practices this person manages will change materially year over year.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Hybrid, onsite and remote work as determined by business needs.
 </li>
 <li>
 This position reports to the Office of Chief Technology Officer. The CTO provides escalation authority for cross-institutional coordination, such as CISO, General Counsel, Privacy Officer, and academic units.
 </li>
 <li>
 The role is structured with an intensive onboarding period during the initial platform deployment, approximately nine months, during which the engineer will shadow existing IAM and enterprise systems staff to learn platform-specific administration. The workload composition shifts from deployment-heavy to operations-and-development as the platform matures.
 
 
 </li>
 </ul>
 
 Application Documents
 
 
 
 <ul>
 <li>
 Resume/CV (required)
 </li>
 <li>
 Cover Letter (required)
 </li>
 <li>
 References Contact Information (3)(required)
 
 
 </li>
 </ul>
 The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
 
 
 When applying, the document(s)
 
 MUST
 
 be uploaded via the
 
 My Experience
 
 page, in the section titled
 
 Application Documents
 
 of the application.
 
 
 
 Job Family
 
 
 
 Information Technology
 
 
 
 Role Impact
 
 
 
 Individual Contributor
 
 
 
 Scheduled
 
 
 Weekly Hours
 
 
 
 37.5
 
 
 
 
 Drug Test Required
 
 
 
 
 No
 
 
 
 
 Health Screen Required
 
 
 
 
 No
 
 
 
 
 Motor Vehicle Record Inquiry Required
 
 
 
 
 No
 
 
 
 Pay Rate Type
 
 
 
 Salary
 
 
 
 FLSA Status
 
 
 
 Exempt
 
 
 
 Pay Range
 
 
 
 $120,000.00 - $135,000.00
 
 
 The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.
 
 
 
 
 Benefits Eligible
 
 
 
 
 Yes
 
 
 The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
 
 
 
 Posting Statement
 
 
 
 The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
 
 
 Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
 
 
 All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
 
 
 The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
</div>

AI Platform Engineer

Trainee Casualty Claims Specialist

Explore 70+ It field support specialist east in Chicago this July. Find roles across top companies and apply now to boost your career.