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it project manager cloud infrastructure delivery focused

Quzara LLC

<div>Job Title: IT Project Manager (Cloud &amp; Infrastructure Delivery Focused)
Pay Type: SALARIED EXEMPT
Location: Hybrid, Washington, DC (Must Work East Coast Hours)
Citizenship: U.S. Citizenship (Required)
Summary of Position Role/Responsibilities
The IT Project Manager (Cloud &amp; Infrastructure Delivery Focus) oversees the delivery of cloud, network, and infrastructure security engineering initiatives across Quzara&rsquo;s federal and commercial environments. This role manages schedules, dependencies, risks, and reporting to support modernization efforts, coordinates technical execution among engineering teams, and ensures readiness for deployment. The ideal candidate possesses strong project management skills and experience with cloud and infrastructure delivery in regulated or high-availability settings, maintaining alignment with performance, availability, and continuity goals.
Essential Functions of the Job<div><ul><li>
Manage cloud and infrastructure delivery projects, ensuring alignment with defined scope, timelines, and technical objectives.</li><li>
Coordinate with Cloud Engineers, Network Security Engineers, and Infrastructure teams to support execution of engineering workstreams.</li><li>
Develop and maintain deployment schedules, tracking milestones and ensuring readiness for implementation activities.</li><li>
Track and manage dependencies, environment readiness, and change management activities across all phases of delivery.</li><li>
Identify and manage risks related to performance, system availability, and business continuity, escalating issues as needed.</li><li>
Provide delivery-focused progress reporting, including status updates, risk summaries, and milestone tracking to stakeholders.</li><li>
Support coordination of infrastructure changes, upgrades, and modernization activities across cloud and on-prem environments.</li><li>
Ensure consistent communication and alignment between technical teams, program management, and leadership.</li></ul></div>
Marginal Functions of the Job<div><ul><li>
Other duties as assigned</li></ul></div>
Normal Work Schedule:
This full-time role runs Monday to Friday, 8:30 AM&ndash;5:30 PM and requires flexibility to work remotely or on-site (if applicable per client RTO policies). On occasion additional hours may be necessary.
Education, Training, and Experience<div><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or a related field.</li><li>
5&ndash;8+ years of experience in IT project management, with a focus on cloud, infrastructure, or engineering delivery.</li><li>
Experience managing cloud and infrastructure modernization projects, including deployment and change coordination.</li><li>
Familiarity with cloud platforms such as AWS and/or Microsoft Azure, and infrastructure environments.</li><li>
Experience coordinating with engineering teams across cloud, network, and security domains.</li><li>
Strong understanding of project scheduling, dependency management, and change management processes.</li><li>
Ability to manage risks related to system performance, availability, and continuity.</li><li>
Excellent organizational and communication skills, with the ability to manage multiple workstreams simultaneously.</li><li>
Must be a U.S. Citizen and eligible to support federal contracting environments.</li></ul></div>
Preferred Certifications<div><ul><li>
Project Management Professional (PMP)</li><li>
Certified Scrum Master (CSM) or Agile certification</li><li>
Cloud-related certifications (e.g., AWS Certified Cloud Practitioner, Azure Fundamentals)</li></ul></div>
EEO Statement
The Company is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status, or any other basis protected by applicable discrimination laws.</div>

IT Project Manager (Cloud & Infrastructure Delivery Focused)

Advanced American Technology INC

Position: Project ManagerLocation: Washington, DC 20024 (Hybrid) Duration: 12 months+Job Description:Project Manager is responsible for successful delivery of large and complex programs/projects through all phases of the Project Management Lifecycle, which includes initiation, planning, iterative development, continuous testing, execution, control &amp; closeout of projects. The Project Manager will also be the primary technical point of contact to the customer and will be responsible for collaborating across multiple task areas, including infrastructure (SaaS, PaaS or on-premise), applications, QA, change management, and customer service support.Duties and Responsibilitiesa. Manage relationships with stakeholders, managers, and key software and services vendors for the delivery of projects and programs.b. Provide thought leadership and expertise for Software and/or Hardware system implementations, IT applications, business and systems processes.c. Manage the implementation of projects daily -- including defining deliverables as well as creating and monitoring sprints, project schedules and backlogs.d. Assist with internal communications and resource management as needed.e. Align project objectives with stakeholders' objectives.f. Will lead teams through all phases of System Development Life Cycle (SDLC) using appropriate waterfall and agile methodologies and processes.g. Create project plans, resource plans, program metrics, communication plans and develop analytics supporting delivery of life cycle activities.h. Develop communication plans to ensure business and executive stakeholders are well informed and are provided with accurate information for status of managed initiatives and to support decision making.i. Identify project and resource dependencies and collaboratively work with team members to ensure the project schedule is followed.j. Effectively communicate project status, actions, decisions, risks, issues and schedule for the customer's project portfolio.k. Prepare executive steering committee communications as needed.l. Direct, motivate and collaborate with project team members to ensure the team is provided with clear and accurate information in a timely manner that will enable them to complete assigned tasks within set times, and to deliver to top performance.m. Other duties as assigned.Education:1. Bachelor&rsquo;s degree in CompSci, Business, Finance or other related field2. PMP or PMI Agile Certification Practitioner (PMIACP) or other Agile/ScrumMaster certification is requiredQualifications:1. Project Manager shall have significant experience (12+ years) managing and implementing concurrent separate initiatives of varying size. This person shall also have a minimum of four individual multi-year project implementation experiences, as well as previous success leading initiatives within an agile methodology environment.2. Demonstrates extensive knowledge and success as a team leader: motivating teams to success by creating an atmosphere of trust while seeking diverse views to encourage improvement and innovation; providing information and direction to less-experienced staff; coaching staff including providing timely and meaningful written and verbal feedback.3. Proficiency in MS Office Suite, MS Project, MS Visio, Atlassian Jira/ConfluencePay: $70.00 - $85.00 per hourExperience:<ul><li>Min. of 4 individual multi-year project implementation: 10 years (Required)</li><li>Extensive knowledge and success as a team leader: 10 years (Required)</li><li>Cloud infrastructure: 10 years (Required)</li><li>Data center: 5 years (Required)</li><li>Azure or AWS (Cloud) : 5 years (Required)</li></ul>License/Certification:<ul><li>PMP (Required)</li></ul>Ability to Commute:<ul><li>Washington, DC 20024 (Required)</li></ul>Work Location: Hybrid remote in Washington, DC 20024

Project/Program Manager In Washington, DC (Hybrid)(Locals DMV area only)

Planned Systems International

<div>Overview:
<div>
ProSphere (PST), a Planned Systems International (PSI) company, is seeking an experienced Enterprise Project Manager with experience managing multiple Federal government projects on behalf of a Government customer. The candidate must be a proven leader and have experience managing Information Technology (IT) infrastructure-related projects (system engineering, infrastructure operations, cloud migration, etc.). The EPM must be well versed in life cycle and project management methodologies and must have experience in tracking schedule and performance progress, resource management, risk management, building business relationships, and process and integration. This position requires excellent problem-solving skills and ability to communicate with all project stakeholders. Strong oral and written communication skills are required. This is a full- time position located in Washington, DC. Veterans are encouraged to apply.</div>
Essential Functions and Job Responsibilities:
<ul><li>Responsible for the day-to-day management and accountability of the projects assigned</li><li>
Supervises all aspects of the development and implementation of assigned projects and is responsible to ensure project is meeting milestones and deliverables</li><li>
Prepare quality documentation (briefings, schedules, documents, plans, reports, etc.) in support of the assigned projects</li><li>
Responsible for creating and updating project schedules.</li><li>
Produce weekly status reports that track project deliverables/activities/milestones.</li><li>
Manage projects using formal project management tools, methodologies and standards based on standardized and industry accepted methodologies</li><li>
Manage risk through the product development life-cycle, including infrastructure, software enhancements, release deployment implementation, and sustainment.</li><li>
Participate in project status reviews, stage-gate reviews, and other government oversight meetings. Create ad-hoc reports to be used in the collection of metrics, documentation, historical, and financial information.</li><li>
Plan, schedule, and coordinate meetings to include agendas, minutes, action items, and follow-up.</li><li>
Maintain an online Standard Operating Procedures (SOP) library for documents required of the service provider that are available to all assigned contract personnel and Federal Managers hosted in the Microsoft SharePoint application.</li><li>
Collaborate and motivate all project team resources.</li></ul>
Minimum Requirements:
<ul><li>Must possess a Bachelor&rsquo;s degree in Engineering, Computer Science, Systems, Business or related scientific/technical discipline (6 years of additional relevant experience may be substituted for education)</li><li>
5 years of project management experience (related experience leading and managing IT projects, specializing in IT infrastructure and operations, to include service delivery, IT infrastructure systems, and solution development)</li><li>
Must possess Project Management Professional (PMP) certification or Certified Scrum Master (CSM)
</li><li>Familiar with agile project management practices</li><li>
Ability to obtain and maintain a Federal public trust/security clearance</li><li>
Ability to manage document library in Microsoft SharePoint</li><li>
Demonstrated success applying the principles and practices of project management</li><li>
Ability to identify problems that will impact project success and delegate the right resources to define, recommend and implement corrective courses of action</li><li>
Proficiency in timely and effective oral and written communication with both technical and non-technical user</li><li>
Ability to work overtime required on occasion</li><li>
Ability to work at government location in SW, Washington, DC</li><li>
Ability to sit in an office environment for long periods of time</li><li>
Demonstrated experience with document editing tools such as MS Office software, screen capture software, graphics packages, VISIO, etc.</li><li>
Ability to mentor less experienced team members</li><li>
Detail oriented with strong analytical and organizational skills</li></ul>
Company Benefits:
<div>
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&amp;D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.</div>
EEO Commitment:
<div>
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
 
 
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com, or by dialing 703-575-8400.</div></div>

Enterprise Project Manager - Mid

AHU Technologies

<div><div><div>TITLE: Program Manager - Master</div>
<div>LOCATION: Washington, DC/ Hybrid</div>
<div>Employment type: Contract w2/1099/C2C
</div><div>MINIMUM EDUCATION: Bachelor&rsquo;s degree in IT, related field, or equivalent experience.</div>
<div>REQUIRED EXPERIENCE: 12 years</div>
<div>INTERVIEWS: Webcam Only</div>
<div></div>
<div>Job Description:</div>
<div>The client is looking for a Program Manager - Master.
</div><div>Employment type: Contract w2/1099/C2C</div>
<div></div>
<div>Complete Description:</div>
<div>Project Manager is responsible for successful delivery of large and complex programs/projects through all phases of the Project Management Lifecycle, which includes initiation, planning, iterative development, continuous testing, execution, control &amp; closeout of projects. The Project Manager will also be the primary technical point of contact to the customer and will be responsible for collaborating across multiple task areas, including infrastructure (SaaS, PaaS or on-premise), applications, QA, change management, and customer service support.
</div>
<div></div><div>Responsibilities</div>
<ul><li>Manage relationships with stakeholders, managers, and key software and services vendors for the delivery of projects and programs.</li></ul>
<ul><li>Provide thought leadership and expertise for Software and/or Hardware system implementations, IT applications, business and systems processes.</li></ul>
<ul><li>Manage the implementation of projects daily - including defining deliverables as well as creating and monitoring sprints, project schedules and backlogs.</li></ul>
<ul><li>Assist with internal communications and resource management as needed.</li></ul>
<ul><li>Align project objectives with stakeholders' objectives.</li></ul>
<ul><li>Will lead teams through all phases of System Development Life Cycle (SDLC) using appropriate waterfall and agile methodologies and processes.</li></ul>
<ul><li>Create project plans, resource plans, program metrics, communication plans and develop analytics supporting delivery of life cycle activities.</li></ul>
<ul><li>Develop communication plans to ensure business and executive stakeholders are well informed and are provided with accurate information for status of managed initiatives and to support decision making.</li></ul>
<ul><li>Identify project and resource dependencies and collaboratively work with team members to ensure the project schedule is followed.</li></ul>
<div></div>
<div>Skills:</div>
<ul><li>Exp. managing and implementing concurrent separate initiatives of varying size. Required 12 Years</li></ul>
<ul><li>Min. of 4 individual multi-year project implementation experiences &amp; previous success leading initiatives within an agile methodology environment. Required
</li></ul><ul><li>Demonstrates extensive knowledge and success as a team leader. Required</li></ul>
<ul><li>Proficiency in MS Office Suite, MS Project, MS Visio, Atlassian Jira/Confluence. Required
</li></ul><ul><li>Bachelor&rsquo;s degree in CompSci, Business, Finance or other related field. Required
</li></ul><ul><li>PMP or PMI Agile Certification Practitioner (PMIACP) or other Agile/ScrumMaster certification. Required</li></ul> 
<div>
</div></div>Flexible work from home options available.</div>

Program Manager - Master

National Resident Matching Program

<div>ABOUT THE ORGANIZATION

The National Resident Matching Program&reg; (NRMP&reg;) is a private, not-for-profit organization established in 1952 to provide a uniform date of appointment to positions in graduate medical education (GME) in the United States. The NRMP is not an application processing service; rather, it provides an impartial venue for matching applicants&rsquo; and programs&rsquo; preferences for each other consistently. The NRMP conducts the annual Main Residency Match, which encompasses 40,000 applicants for more than 25,000 positions in core residencies, as well as Matches for fellowship positions in 55 subspecialties through its Specialties Matching Service&reg;. 


POSITION SUMMARY

As the Manager, DevOps you will be responsible for defining, implementing, and evolving DevOps practices, platforms, and processes to enable reliable, scalable, and efficient software delivery across the organization. Operating without direct supervisory authority, the DevOps Manager leads through influence, coordination, and technical judgment. In this role, you will act as a technical and operational leader, ensuring strong alignment between development, QA, and operations teams, while driving automation, standardization, and continuous improvement. You will also ensure that CI/CD pipelines, environment management, release processes, and operational practices enable high-quality and predictable delivery outcomes. AWS is the primary cloud platform for this role. This position operates in a fast-paced, complex software environment where system reliability, performance, and cost efficiency are critical. 


ESSENTIAL DUTIES AND RESPONSIBILITIES 


DELIVERY, RELEASE &amp; OPERATIONAL OVERSIGHT
<ul>
<li>Govern release management and release readiness processes across applications and platforms</li>
<li>Coordinate cross‑functional release activities, managing dependencies among engineering teams, security, and vendors to ensure predictable and reliable deployments. Review and validate deployment plans, release checklists, rollback strategies, and release documentation, including release notes.</li>
<li>Oversee triage and coordination of production incidents and operational issues; facilitate root cause analysis and drive follow‑up remediation actions.</li>
<li>Establish and monitor delivery, stability, and reliability metrics; use data to identify trends and drive continuous improvement in delivery performance and risk reduction.</li>
<li>Ensure consistent operational practices across internal teams and third‑party partners</li>
<li>Use Jira workplans and delivery metrics to track execution against release commitments, identify risks or slippage early, and drive corrective action as needed.</li>
</ul>
TECHNICAL &amp; PLATFORM OVERSIGHT
<ul>
<li>Provide technical oversight of DevOps platforms, pipelines, and tooling to ensure security, scalability, and reliability</li>
<li>Establish and maintain DevOps standards, guardrails, and architectural expectations</li>
<li>Review and evaluate proposed designs, tools, and vendor solutions for operational risk and alignment with enterprise strategy</li>
<li>Identify systemic technical debt or platform risks and recommend remediation approaches</li></ul> 


LEADERSHIP, COMMUNICATION AND INFLUENCE
<ul>
<li>Lead through influence to drive adoption of DevOps, reliability, and release standards</li>
<li>Partner with engineering, security, product, and business stakeholders to align delivery with readiness</li>
<li>Communicate release status, operational risk, and trade‑offs to technical and non‑technical audiences, including stakeholders.</li>
<li>Coach teams and vendors on DevOps maturity, operational discipline, best practices and continuous improvement</li>
<li>Contribute to roadmap planning and prioritization by aligning DevOps capabilities with business objectives and enterprise strategy.</li>
<li>Provide leadership, guidance, mentorship and direction to DevOps delivery partner vendors and their staff consistent with strategic and operational directives.</li>
<li>Manage vendor relationships in accordance with MSAs and SOWs for compliance and engagement</li>
<li>Govern Jira workplans to ensure priorities, dependencies, and delivery timelines are clearly defined, aligned with enterprise objectives, and consistently communicated across teams.</li>
<li>Design and maintain executive dashboards that provide visibility into delivery progress, release readiness, operational risk, and key performance indicators.</li>
<li>Translate complex delivery and operational data into clear, actionable insights for senior leadership to support decision‑making and prioritization.</li>
<li>Partner with engineering, product, and business stakeholders to ensure Jira plans and reporting reflect realistic sequencing, capacity, and risk trade‑</li></ul> 


QUALIFICATIONS, KNOWLEDGE, SKILL REQUIRED 
The candidate must have legal authorization to work in the United States without sponsorship or restriction and must reside in the United States. 
Technical Skills:
<ul>
<li>Strong understanding of software development lifecycle (SDLC) and project management methodologies and Agile approaches.</li>
<li>Extensive knowledge of release management, application management, collaboration, CI/CD tools and environments (e.g., Jira, Confluence, Git, Bitbucket).</li>
<li>Exceptional project management skills, including the ability to effectively deploy resources and manage multiple work-streams</li>
<li>Extensive knowledge in best practices for optimizing systems testing for functionality, performance and security.</li>
<li>Experience triaging production issues or outages, contributing to the investigation with hands-on SQL or other analysis techniques.</li>
<li>Experience with systems for monitoring and alerting, log analysis and threat management</li>
</ul><ul><li>Experience contributing to the design and maturation of cloud-based platforms, including establishing standards for deployment, monitoring, and operational support.</li>
<li>Demonstrated accountability for system reliability, platform performance, and delivery outcomes, including incident management and continuous improvement practices.</li></ul> 


Communication:
<ul>
<li>Excellent organizational, communication, and leadership skills</li>
<li>Ability to communicate architectural concepts to both technical and business audiences</li>
<li>Demonstrated experience in managing and collaborating with resources, contractors and consultants where you have no direct authority.</li></ul> 


Experience:
<ul>
<li>8+ years in the IT/business industry on multiple platforms and technologies, supporting various operating environments including cloud implementations and agile project teams; equivalent experience may be considered.</li>
</ul><ul><li>3+ years of cloud environment experience, preferably working with AWS</li>
<li>3+ years of experience in release management, project management, or software development having participated in releases.</li>
<li>2+ years of experience leading or managing technical teams.</li>
<li>Strong understanding of cloud security principles and best practices.</li>
<li>Excellent problem-solving and debugging skills.</li>
</ul><ul><li>Hands-on expertise with CI/CD tools</li>
<li>Experience managing software, applications, systems, operations and development initiatives.</li>
<li>Employment history that demonstrates experience managing cross-functional teams or projects and influencing key stakeholders.</li>
<li>Knowledge of DevOps Engineering Processes and Operations &amp; Management</li>
<li>Knowledge of health care and/or medical education highly desirable</li></ul> 


Education:
<ul>
<li>Bachelor's degree in computer science, information systems, business administration or related field. Relevant industry certifications (PMO, CISM, Certified Scrum Master, ITIL v3 or V4) is a plus.</li></ul> 


Career Path:
<ul>
<li>A Manager, DevOps might advance to roles such as Sr. Director, DevOps or Director, Software Engineering depending on their career goals and organizational opportunities.</li></ul> 


INTERACTIONS

Internal:
<ul><li>Frequent contact with other NRMP staff.</li>
</ul>
External:
<ul>
<li>Daily contact with external vendors, contractors and leaders in other technology companies; periodic contact with other industry partners and clients</li></ul> 


ADA SPECIFICATIONS (Physical demands that must be met to successfully complete the essential functions of the job) 


This position is a remote position that is primarily sedentary with infrequent overnight travel and may require some bending and lifting. The above statements describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not an exhaustive list of all duties, responsibilities, and skills required. 


NRMP is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability or other protected class status. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 


CURRENT BENEFIT PACKAGE

 A list of benefits can be viewed: Careers | NRMP</div>

Manager, DevOps

CentreIT Corporation

We are seeking an experienced Network and Systems Administrator to design, implement, maintain, and support enterprise server infrastructure, network systems, and core IT services. This role is responsible for ensuring secure, reliable, and high-performing Windows Server environments, network availability, backup operations, hardware/software configuration, system monitoring, and infrastructure support.The ideal candidate will have extensive experience installing and configuring enterprise hardware and software, performing daily backups, troubleshooting server and hardware issues, monitoring network security and availability, and supporting Windows Server, Active Directory, Group Policy, virtualization, firewalls, VPN, DNS, DHCP, and hybrid cloud environments.Candidates must clearly show the required minimum years of experience on their resume. Resumes that do not clearly demonstrate the required years of experience may be rejected.Responsibilities<ul><li>Responsible for effective provisioning, installation, configuration, operation, and maintenance of computer hardware, software, servers, network systems, and related infrastructure.</li><li>Design, implement, maintain, and support enterprise server infrastructure, network systems, and core IT services.</li><li>Install, configure, and maintain Windows Server environments, including Windows Server 2016, 2019, and 2022.</li><li>Manage Active Directory, Group Policy, DNS, DHCP, domain services, user accounts, permissions, and authentication services.</li><li>Install new servers, rebuild existing servers, and configure hardware, peripherals, services, settings, directories, and storage according to standards and operational requirements.</li><li>Perform daily system monitoring, verifying the integrity and availability of hardware, server resources, systems, and key processes.</li><li>Review system logs, application logs, alerts, and monitoring dashboards to identify performance, availability, and security issues.</li><li>Verify completion of scheduled jobs, including backups, system tasks, and maintenance activities.</li><li>Perform daily backup operations, including ensuring required file systems and system data are successfully backed up to appropriate media or backup platforms.</li><li>Support disaster recovery processes, recovery testing, archival processes, and restoration activities.</li><li>Troubleshoot server, hardware, software, network, and infrastructure issues.</li><li>Diagnose and recover from hardware failures, software failures, configuration issues, and system outages.</li><li>Perform regular security monitoring to identify potential intrusions, vulnerabilities, or unauthorized activity.</li><li>Apply operating system patches, upgrades, security updates, and system enhancements on a regular basis.</li><li>Upgrade administrative tools, utilities, infrastructure services, and system software as needed.</li><li>Configure and add new services to support project and operational requirements.</li><li>Support virtualization platforms, including VMware, Hyper-V, or related virtual infrastructure.</li><li>Maintain LAN/WAN infrastructure, firewalls, VPN, TCP/IP, routing, switching, VLANs, wireless, and network connectivity.</li><li>Monitor networks to ensure security, performance, reliability, and availability.</li><li>Configure CPU, memory, disk partitions, storage resources, and server capacity as required.</li><li>Perform ongoing performance tuning, hardware upgrades, and resource optimization.</li><li>Maintain operational, configuration, architecture, and procedural documentation.</li><li>Provide Tier III and escalated infrastructure support to users, teams, and technical constituencies.</li><li>Coordinate and communicate with impacted users, departments, vendors, and technical teams during incidents, maintenance, and outages.</li><li>Participate in technical research and development to support innovation and continuous improvement within the infrastructure.</li><li>Ensure system hardware, operating systems, software, procedures, and infrastructure practices adhere to District policies, standards, and guidelines.</li><li>Maintain data center environmental and monitoring equipment as needed.</li><li>Provide recommendations to improve system reliability, performance, security, and operational efficiency.</li></ul>Minimum Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field, or equivalent experience.</li><li>20 years of education and/or equivalent IT-related experience.</li><li>16+ years of experience installing and configuring system hardware and software in an enterprise environment.</li><li>16+ years of experience performing daily backups.</li><li>16+ years of experience troubleshooting server and other hardware issues.</li><li>4+ years of strong experience with Windows Server 2016, 2019, and/or 2022, Active Directory, and Group Policy.</li><li>10+ years of proficiency with DNS, DHCP, TCP/IP, VPN, and firewall technologies.</li><li>10+ years of experience with virtualization platforms, including VMware or Hyper-V.</li><li>10+ years of familiarity with backup solutions, disaster recovery, and monitoring tools.</li><li>10+ years of strong troubleshooting and analytical skills.</li><li>Experience managing server patching, system upgrades, capacity planning, performance tuning, and infrastructure lifecycle support.</li><li>Experience supporting enterprise network infrastructure, including routing, switching, firewalls, VPN, VLANs, and network segmentation.</li><li>Experience supporting security best practices, endpoint protection, vulnerability remediation, system monitoring, and access control.</li><li>Experience maintaining technical documentation, standard operating procedures, configuration records, and system architecture documentation.</li></ul>Highly Desired Qualifications<ul><li>16+ years of experience monitoring networks to ensure security and availability.</li><li>16+ years of experience installing operating system patches and upgrades.</li><li>10+ years of experience with Azure, Microsoft 365, or hybrid cloud environments.</li><li>10+ years of experience with enterprise storage systems, including SAN and/or NAS.</li><li>10+ years of relevant certifications or equivalent certification-level experience, such as MCSA, MCSE, CompTIA Network+, CompTIA Security+, VMware VCP, or Azure Administrator AZ-104.</li><li>Knowledge of PowerShell scripting and automation.</li><li>Experience with cloud identity, hybrid identity, Azure Active Directory / Microsoft Entra ID, Microsoft 365 administration, and cloud security configuration.</li><li>Experience with enterprise monitoring tools, backup platforms, disaster recovery planning, and business continuity support.</li><li>Experience supporting public sector, government, or large enterprise environments.</li></ul>Required Skills<ul><li>Windows Server 2016, 2019, and 2022</li><li>Active Directory and Group Policy</li><li>DNS, DHCP, TCP/IP, VPN, and firewalls</li><li>VMware or Hyper-V virtualization</li><li>Server installation and configuration</li><li>Hardware and software troubleshooting</li><li>Daily backup operations</li><li>Disaster recovery support</li><li>Network monitoring and availability support</li><li>Operating system patching and upgrades</li><li>System performance monitoring</li><li>Application and system log review</li><li>User account administration</li><li>Tier III infrastructure support</li><li>Enterprise storage, SAN, and NAS</li><li>Azure, Microsoft 365, or hybrid cloud environments</li><li>Security monitoring and vulnerability remediation</li><li>Technical documentation and standard operating procedures</li></ul>Key Competencies<ul><li>Strong troubleshooting and analytical skills</li><li>Strong communication and customer service skills</li><li>Ability to prioritize and manage multiple infrastructure tasks</li><li>Strong attention to detail and commitment to system reliability</li><li>Ability to work independently and collaboratively with technical teams</li><li>Strong sense of ownership and accountability</li><li>Ability to communicate technical issues clearly to users, leadership, and stakeholders</li><li>Ability to follow policies, standards, procedures, and escalation processes</li><li>Commitment to secure, reliable, and high-performing IT operations</li></ul>Resume Submission RequirementCandidates must clearly list the required technologies, responsibilities, and minimum years of experience on their resume. The resume must demonstrate that the candidate meets the minimum required years for each required skill area.Resumes that do not clearly show the required years of experience may be rejected.Pay: $45.00 - $53.00 per hourWork Location: Hybrid remote in Washington, DC 20003

Systems Administrator

DSFederal, Inc.

<div>Description:

We are seeking an experienced Project/Program Manager to support a federal health agency&rsquo;s IT services program. The PM serves as the single point of accountability and primary liaison to the Government. The PM ensures performance against all contract requirements, tracks Service Level Agreement (SLA) compliance, coordinates deliverables, performs risk management, and oversees a diverse team delivering Tier 1/Tier 2 desktop support, patch management, account management, virtual meetings, and IT equipment lifecycle services to successfully provide IT support services to the customer&rsquo;s organization.
Requirements:

Job Duties/Responsibilities
1. Program and Project Management Oversight:<ul><li>Oversee day-to-day program and project management activities using Project Management Institute (PMI) frameworks, ensuring operations align with customer&rsquo;s requirements.</li><li>Develop and maintain a comprehensive Contract Management Plan (CMP) detailing the management structure, staffing, training, and risk mitigation strategies.</li><li>Provide organizational resources and management controls to meet quality, cost, performance, and schedule requirements, ensuring coverage during absences, turnover, or vacancies.</li></ul>
2. Strategic Planning and Execution:<ul><li>Collaborate with the federal leadership to manage enterprise IT service delivery, including IT asset lifecycles, patching schedules (Tanium/Intune), and Microsoft Teams/Zoom for Government administration.</li><li>Develop and maintain Knowledge Base (KB) articles, SOPs, and IT support documentation within ServiceNow.</li></ul>
3. Communication and Reporting:<ul><li>Serve as the primary point of contact for program performance, maintaining open, proactive, and continuous communication with the COR and the Government leadership.</li><li>Develop, validate, and present extensive recurring reports, including the Weekly Presentation, Monthly Data Call, Vulnerability Management Reports, and SLA Performance Reports.</li></ul>
4. Quality and Compliance Management:<ul><li>Establish, configure, and monitor measurable Service Level Agreements (SLAs) in ServiceNow to ensure objective performance measurement and continuous service improvement.</li><li>Ensure projects comply with the HHS Enterprise Project Life Cycle (EPLC) framework and Capital Planning and Investment Control (CPIC) mandates.</li><li>Ensure strict adherence to Federal Records Act, FOIA, and HHS security and privacy policies.</li></ul>
5. Staff Management:<ul><li>Oversee adequate staffing levels for base operations and any exercised optional tasks, ensuring continuity of operations and SLA compliance.</li><li>Develop a formal Training and Certification Plan, tracking role-based training, ServiceNow fundamentals, and IT security awareness for all assigned personnel.</li></ul>
6. Decision Making and Problem Resolution:<ul><li>Analyze incident and request data, ticket volumes, and root causes in ServiceNow to detect recurring issues or service deficiencies and implement corrective actions.</li><li>Proactively identify risks, issues, and dependencies, documenting clear mitigation strategies.</li></ul>
7. Customer and Stakeholder Engagement:<ul><li>Serve as the primary liaison between the contractor and federal stakeholders across various regional offices.</li><li>Provide technical oversight for high-volume, high-visibility virtual meetings and webinars.</li></ul>
8. Continuous Improvement:<ul><li>Identify problem trends within delivered services and formulate corrective actions to prevent recurrence.</li><li>Assess IT project management methodologies, blending traditional EPLC requirements with agile and ITSM techniques.</li></ul>
9. Transition Planning:<ul><li>Lead project kickoff and execute a detailed 30-day Transition-In Plan.</li><li>Execute a 60-day Transition-Out Plan to ensure a complete, orderly transfer of operations, ServiceNow knowledge bases, and institutional knowledge to the Government or incoming contractor.</li></ul>
10. Surge and Special Contract Requirements:<ul><li>Provide expertise and coordinate staffing for optional task requirements, such as after-hours IT equipment moves, scalable surge desktop support, supplemental call center operations, macOS support, and dedicated virtual meeting coordination.</li></ul>
11. Subject Matter Expertise:<ul><li>Provide senior subject matter expertise to guide ITSM workflows, hardware/software deployment, and vulnerability remediation across the enterprise.</li></ul>
12. Financial Management and Business Development:<ul><li>Responsible for attaining the contract&rsquo;s financial goals.</li><li>Support business development efforts and identify opportunities for on-contract growth.</li></ul>
Technical/Skills Required<ul><li>Strong leadership and large-team management skills.</li><li>Solid technical background in managing the delivery of IT services, enterprise service desks, and endpoint support.</li><li>Proficiency in IT Service Management (ITSM) tools, specifically ServiceNow (Incident, Request, Knowledge, and CMDB modules).</li><li>Familiarity with enterprise IT tools such as Microsoft 365, Active Directory, Tanium, Tenable, and Zoom for Government.</li><li>Experience with all project management facets&mdash;scope, schedule, quality, cost, staff, change, and risk management.</li><li>Ability to effectively manage multiple complex tasks and recurring reporting deadlines simultaneously.</li></ul>
Experience Required<ul><li>10 years of overall IT experience with at least 7 years as a Project and Program Manager.</li><li>Experience managing $20M+ contracts.</li><li>Managing high-volume Tier 1 and Tier 2 Desktop Support operations or call centers.</li><li>Overseeing IT Service Management (ITSM) systems, particularly ServiceNow, for incident, request, and SLA tracking.</li><li>Scaling technical teams to meet surge conditions or optional task requirements without degrading base performance.</li><li>Directing technical staff responsible for desktop management, virtual meeting coordination, and IT asset lifecycles.</li></ul>
Preferred Experience<ul><li>Experience leading IT projects in support of the Federal Government.</li><li>Specific experience leading IT support operations at the Department of Health and Human Services (HHS).</li><li>Experience working with cloud service providers or supporting remote/hybrid federal workforces.</li></ul>
Education Required<ul><li>Bachelor&rsquo;s degree in computer science, business administration, information systems, or another technical specialty.</li></ul>
Certification<ul><li>Required: Project Management Professional (PMP)</li><li>Desired: ITIL v3/v4 Foundation or higher, Six Sigma, ServiceNow certifications (CSA), or Agile certifications (CSM, PMI-ACP, SAFe).</li></ul></div>

Project/Program Manager

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