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it support specialist i ii

Sideman & Bancroft LLP

<div>
 
 
 About the Firm
 
 
 
 Sideman &amp; Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
 
 
 
 
 
 
 The Role
 
 
 
 We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3&ndash;5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
 </li>
 <li>
 Troubleshoot, document, and resolve incidents in a timely and professional manner.
 </li>
 <li>
 Configure and maintain workstations, laptops, and mobile devices.
 </li>
 <li>
 Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
 </li>
 <li>
 Assist with network and security support, including:
 </li>
 <li>
 Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
 </li>
 <li>
 Supporting endpoint and data security measures and ensuring adherence to firm policies.
 </li>
 <li>
 Helping implement system updates and patches under IT direction.
 </li>
 <li>
 Participate in system rollouts, upgrades, and security initiatives.
 </li>
 <li>
 Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
 </li>
 <li>
 Uphold data security and confidentiality standards.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 <ul>
 <li>
 Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
 </li>
 <li>
 &nbsp;3&ndash;5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
 </li>
 <li>
 Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
 </li>
 <li>
 Familiarity with document management systems (e.g., iManage, NetDocuments).
 </li>
 <li>
 Solid understanding of networks, PCs, printers, and common peripherals.
 </li>
 <li>
 Strong troubleshooting, communication, and client service skills.
 </li>
 <li>
 Ability to manage competing priorities in a deadline-driven environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills (Our &ldquo;Unicorn&rdquo; Wish List)
 
 
 
 
 Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
 
 
 
 
 
 <ul>
 <li>
 Experience providing technical training (one-on-one, small group, or classroom).
 </li>
 <li>
 Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
 </li>
 <li>
 Ability to troubleshoot complex document issues and support users on best practices.
 </li>
 <li>
 Experience creating user guides, quick reference materials, or training documentation.
 </li>
 <li>
 Familiarity with Microsoft Active Directory and Exchange Administration.
 </li>
 <li>
 Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
 </li>
 <li>
 Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills &amp; Attributes
 
 
 
 
 
 <ul>
 <li>
 Ability to take on projects or tasks with clear instruction, then own the work and outcome.
 </li>
 <li>
 Confidence to ask questions and seek clarification when needed.
 </li>
 <li>
 Willingness to provide backup support to other IT team members in whatever ways are most helpful.
 </li>
 <li>
 Strong teamwork orientation combined with a professional demeanor.
 </li>
 <li>
 Appetite to learn and a drive to progressively expand technical knowledge.
 </li>
 <li>
 Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits.
 </li>
 <li>
 Professional growth opportunities in both technical support and training.
 </li>
 <li>
 A collaborative, team-oriented environment where technology is critical to client service.
 </li>
 <li>
 Hybrid work schedule
 </li>
 <li>
 Salary range is $105k to $115k
 </li>
 </ul>
</div>

IT Support Specialist I/II

US Department of Veterans Affairs

Inpatient Mental Health Nurse Manager

ASHBY

<div>I&rsquo;m Megan, the Revenue Accounting Manager at Ashby. I am thrilled to be hiring our first Billing Specialist to join our team! I joined Ashby about a year and a half ago, and have really appreciated the collaborative environment and the energy that comes with being part of a fast-growing company. We are looking for a detail-oriented and motivated Billing Specialist to support the end-end billing process for a high-growth SaaS business. The ideal candidate is detail-oriented, organized, and thrives in a dynamic environment focused on long-term impact and timely execution.
As we prepare for our first financial audit and continue to scale, this role offers strong growth potential. You&rsquo;ll play a key role in ensuring billing accuracy, process improvement, responding to customer inquiries, and partnering cross-functionally on revenue-related initiatives. We&rsquo;re seeking someone who embraces change and brings a proactive, solutions-focused mindset to evolving our billing practices.
Key Responsibilities<ul><li>
Review customer contracts and ensure accurate billing setup in the system</li><li>
Process subscription changes, upgrades, downgrades, and renewals</li><li>
Ensure billing completeness on a monthly basis</li><li>
Apply customer payments</li><li>
Assist with collections efforts, including monitoring aging reports and following up with customers</li><li>
Respond to customer billing inquiries in a timely and professional manner</li><li>
Support revenue-related reporting and analysis</li><li>
Assist with audit requests and documentation</li><li>
Partner cross-functionally on process improvements related to quote-to-cash</li><li>
Support ad-hoc accounting and finance projects as needed</li></ul>
Qualifications<ul><li>
2+ years of billing experience (SaaS experience strongly preferred)</li><li>
Experience with subscription billing models</li><li>
Strong excel skills and comfort working with data</li><li>
Excellent attention to detail and organizational skills</li><li>
Ability to manage multiple priorities in a high-growth environment</li></ul>
You Should Apply If:<ul><li>
You are solutions oriented. You balance creative problem-solving with strong operational follow-through. You don&rsquo;t just identify issues, you take ownership and drive them to resolution.</li><li>
You are detail oriented. Accuracy and precision are critical in this role. You take pride in clean data, well-documented processes, and getting the numbers right.</li><li>
You are adaptable. You embrace continuous learning and actively apply new insights to improve your work. You&rsquo;re comfortable refining processes as the business evolves.</li></ul>
This Role May Not Be a Fit If:<ul><li>
You prefer a fully in-office environment. This is a remote role and is best suited for self-starters who thrive in an independent setting and manage their time effectively.</li><li>
You&rsquo;re uncomfortable with change. We are a rapidly growing company. Processes will evolve, systems may change, and priorities may shift. Flexibility and resilience are critical to success.</li></ul>
Interview Plan
At Ashby, we design our interview process to help you show your best self. Here&rsquo;s what to expect:<ul><li>
A 30-minute intro call with Michelle (Recruiter)</li><li>
A 45-minute interview with Megan (Hiring Manager)</li><li>
A take-home assignment, which you&rsquo;ll have 30 mins to discuss with the hiring team.</li><li>
A 30-minute interview with Emily (Director of Accounting)</li><li>
A final round with a panel of interviewers.</li></ul>
Benefits<ul><li>
Competitive salary and equity.</li><li>
Opportunity to work with a talented and passionate team.</li><li>
10-year exercise window for stock options. You shouldn&rsquo;t feel pressure to purchase stock options if you leave Ashby &mdash;do it when you feel financially comfortable.</li><li>
Unlimited PTO. Expect &ldquo;Vacation?&rdquo; in our one-on-one agenda until you start taking it .</li><li>
Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.</li><li>
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!</li><li>
$100/month education budget with more expensive items (like conferences) covered with manager approval.</li></ul>
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $60K - $85K</div>

Billing Specialist

Sigma Computing

<div>Sigma is hiring Corporate Counsel, Commercial who will report to Sigma's General Counsel. The ideal candidate will have excellent judgment, the ability to appropriately weigh risk, and an eye for detail. More specifically, Corporate Counsel will be responsible for:
<ul>
<li>supporting Sigma's sales and procurements teams by drafting and negotiating technology transactions including (i) sales and related agreements (master subscription agreements, data processing agreements, order forms, and non-disclosure agreements); (ii) alliance agreements with third-party partners, (iii) cloud infrastructure agreements (e.g., agreements with AWS, Azure, GCP, etc.); and (iv) consulting and independent service agreements.</li>
<li>conducting legal and regulatory due diligence in international jurisdictions where Sigma plans to enter into technology agreements.</li>
<li>collaborating with cross-functional teams to ensure agreements are consistent with internal corporate policies and processes and to obtain any required approvals from internal stakeholders and optimize support to the business.</li>
<li>provide legal and commercial support in relation to existing contracts and provide support in the event of any disputes or potential disputes.</li>
<li>providing sound, practical advice and guidance on legal and business-related issues to the internal clients.</li>
</ul>
Please note: This role is an in-person role and is based in San Francisco, CA.

REQUIREMENTS:
<ul>
<li> JD from an accredited law school, membership in at least one state bar, and ability to practice in California;</li>
<li> At least 7 years of relevant experience preferred;</li>
<li> Enjoys understanding new technologies with ability to quickly learn them;</li>
<li> Self-motivated team player;</li>
<li> Excellent organizational and project management skills;</li>
<li> Experience working with a CLM tool preferred;</li>
<li> Experience working at a fast paced Technology company is the Saas or Enterprise software business.</li>
</ul>
&mdash;-

Additional Job details

The base salary range for this position is $200k - $235k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for stock options, as well as a comprehensive benefits package.

Every Sigma employee is expected to follow the company's confidentiality and security standards for handling sensitive data; Sigma employees must abide by the company's data security policies.<div><h4 class="jobSectionHeader">
About us:</h4>

Sigma is the AI apps and analytics platform connected to the cloud data warehouse. Using Sigma, business and technical teams can build intelligent, production-ready AI apps that accelerate and automate operational workflows. Sigma provides a spreadsheet interface, SQL and Python editors, visual builders, and native AI to help teams turn live data into interactive applications, analysis, reports, and embedded experiences.

Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company's Series C round three years ago, promises to further accelerate Sigma's growth.
Come join us!
<h4 class="jobSectionHeader">
Benefits For Our Full-Time Employees:</h4>
<ul><li>Equity
</li><li>Generous health benefits</li>
<li>Flexible time off policy. Take the time off you need!</li>
<li>Paid bonding time for all new parents</li>
<li>Traditional and Roth 401k</li>
<li>Commuter and FSA benefits</li>
<li>Lunch Program</li>
<li>Dog friendly office</li>
</ul>
Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, and London.

Our Privacy Practices
When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma's Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to USA, the UK, and Canada).

Sigma's use of AI
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.</div></div>

Corporate Counsel - Commercial

Heliux

<div>
 
 About Heliux
 
 
 
 Heliux is a software platform that unifies and accelerates enterprise-wide operations for manufacturers. Our centralized operating system models cross-functional teams, workflows, and data into a single system of execution.
 
 
 Powering organizations across engineering, planning, supply chain, production, quality, accounting, and more, Heliux enables manufacturers to intelligently optimize end-to-end operational and financial performance.
 
 
 Headquartered in San Francisco, CA, Heliux is on a mission to drive unprecedented velocity in manufacturing. We&rsquo;re proudly backed by New Stack Ventures, Marlinspike, Humba Ventures, Amplify.LA, Crosscut Ventures, and Lux Capital.
 
 
 
 About The Role
 
 
 
 Engineers at Heliux are directly responsible for end-to-end design, development, and delivery of our core software platform:
 
 
 <ul>
 <li>
 Acquire expertise in hardware engineering and manufacturing through immersive, hands-on problem-solving with our customers.
 </li>
 <li>
 Rapidly design, build, test, deliver, and maintain complex software systems that are performant, reliable, and scalable.
 </li>
 <li>
 Contribute to the high-level technical direction of both the organization and the platform to ensure we are always accelerating the velocity of our work.
 </li>
 <li>
 Relentlessly solve any and all technical problems that stand in the way of company objectives&mdash;and therefore, our success.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Proven experience building complex, scalable software systems from zero-to-one&mdash;i.e., problem identification to production-grade solution.
 </li>
 <li>
 Demonstrated proficiency in programming languages such as Rust, Python, Java, TypeScript, or similar.
 </li>
 <li>
 Inherent desire to operate with extreme levels of urgency across all aspects of life and work.
 
 
 </li>
 </ul>
 
 About Our Stack
 
 
 
 <ul>
 <li>
 Frontend: React, TypeScript, NextJS, ThreeJS
 </li>
 <li>
 Backend: Rust, Python w/ FastAPI and Flask
 </li>
 <li>
 Database &amp; Infra: PostgreSQL, DynamoDB, Standard and Government AWS: RDS, S3, ECS, SQS
 </li>
 <li>
 Runtime: Electron, Docker
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive compensation package, including company equity.
 </li>
 <li>
 Healthcare coverage across medical, dental, and vision.
 </li>
 <li>
 Unlimited PTO.
 </li>
 <li>
 Monthly company-sponsored lunches and/or outings.
 
 
 </li>
 </ul>
 All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
 
 
 
 ITAR Requirements
 
 
 
 To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
 
 
 <ul>
 <li>
 1157, or (iv) Asylee under 8 U.S.C.
 </li>
 <li>
 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
 </li>
 </ul>
</div>

Software Engineer

Jack & Jill

<div>
 This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
 
 
 She will pick the best candidates from Jack's network.
 
 
 The next step is to speak to Jack.
 
 
 Behavioral Research Scientist
 
 
 
 Salary:
 
 $140,000-$160,000 + Equity
 
 
 
 Company Description:
 
 VC-backed AI simulation platform
 
 
 
 Job Description:
 
 
 
 Shape the cognitive and behavioral foundations of AI agents for a cutting-edge simulation engine. This role involves applying scientific depth to model decision-making, attention, and heuristics, impacting how next-generation digital products are designed. Join a team at the intersection of AI, behavioral science, and product experimentation, bringing real-world impact to scalable systems.
 
 
 
 Location:
 
 San Francisco, USA
 
 
 
 Why this role is remarkable:
 
 
 
 <ul>
 <li>
 Join a team creating category-defining technology, building the simulation layer for adaptive software.
 </li>
 <li>
 Backed by top-tier VCs and product/engineering leaders from leading tech companies.
 </li>
 <li>
 Apply deep behavioral science and cutting-edge AI to solve complex product challenges with immediate impact.
 
 
 </li>
 </ul>
 
 What you will do:
 
 
 
 <ul>
 <li>
 Ground AI agents in validated behavioral and cognitive frameworks, modeling human decision-making.
 </li>
 <li>
 Translate behavioral theories into practical agent architectures, defining user clusters and personas.
 </li>
 <li>
 Design and analyze in silico experiments to test agent responses and benchmark simulation realism.
 
 
 </li>
 </ul>
 
 The ideal candidate:
 
 
 
 <ul>
 <li>
 PhD or postdoc in Cognitive Science, Behavioral Economics, Psychology, or HCI.
 </li>
 <li>
 Proven experience conducting original research on decision-making or behavioral modeling in digital contexts.
 </li>
 <li>
 Passionate about applying rigorous scientific research to real-world, impactful AI systems.
 
 
 </li>
 </ul>
 
 Who are Jack &amp; Jill?
 
 
 
 Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
 
 
 And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
 
 
 
 Next steps
 
 
 
 Step 1. Visit our website
 
 
 Step 2. Click 'Talk to Jack'.
 
 
 Step 3. Talk to Jack so he can understand your experience and ambitions.
 
 
 Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
 
 
 Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
 
 
 Step 6. If not, Jack will find you excellent alternatives. All for free.
 
 
 
 We never post fake jobs
 
 
 
 This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
 
 
 Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
 
 
 We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
 
 
 Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
 
 
</div>

Behavioral Research Scientist ($140,000-$160,000 + Equity) at VC-backed AI simulation platform

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
 
 
At AWS, Security has always been &ldquo;job zero&rdquo;, meaning security is not just the top priority&mdash;it comes before everything else. In the era of GenAI, AWS security continues to enable secure innovation at scale while protecting sensitive data, mitigating AI-specific risks, and ensuring compliance with evolving global regulations. As a Principal Security Customer Success Specialist, you will drive enterprise adoption and value realization for Customers in their post launch journey. In this role, you will engage and build relationships across relevant customer personas in our largest and most strategic enterprise customers. You will be technically credible in security solutions while effectively shaping the customer journey and developing your team's capabilities. The ideal candidate should be a technical security professional who has the ability to consult and build a wide range of security capabilities, advise on securing AI applications, is willing to dive in to the details, can build scalable solutions, and is able to communicate at all levels within an organization. You should also have a demonstrated ability to think strategically about business, security, and technical challenges. You will be passionate about helping customers maintain secure, compliant, and trustworthy environments.
 
 
This role will be deeply cross-functional and engage with AWS teams across sales, solutions architecture, and AWS services, working at the CxO level at customers to maximize customers' security investments. You will develop customer success strategies, create playbooks, and build scalable frameworks that combine strategic thinking with operational excellence and technical expertise. Working closely with the Security GTM and Customer Success Specialist teams, partners, and Professional Services, you will support service adoption plays.
 
 
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries.
 
 
Key job responsibilities 
Technical expertise:
 
<ul><li>Experience with security architecture, security engineering, application security, identity and access management, cryptography, security operations, system administration and network security experience
</li><li>Understanding of modern application architectures (microservices, containers, serverless) and cloud computing
</li><li>Experience with DevSecOps practices and tools
</li></ul>Strategic customer engagement:
 
<ul><li>Work directly with Customers to implement security solutions to achieve secure, compliant systems, including AI applications
</li><li>Develop, execute, and test adoption and expansion plays for enterprise adoption and business value realization for Security
</li><li>Develop and scale customer success programs through respective Security domain teams and partner success team
</li><li>Collaborate with the AWS Customer Success Specialists to understand customer employee personas, assess their unique needs and challenges; engage with the Security team to design and deliver tailored technical workshops and enablement programs to accelerate time to value.
</li><li>Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs.
</li></ul>Adoption program development:
 
<ul><li>As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
</li><li>Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
</li><li>Develop governance frameworks for sustainable adoption at scale across domains.
</li></ul>Customer success management:
 
<ul><li>Design and monitor customer health dashboards and proactively address potential risks or adoption barriers to customer business value realization.
</li><li>Drive customer advocacy through success story documentation and advocacy program participation.
</li></ul>Product feedback loop:
 
<ul><li>Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.
</li><li>Analyze trends in customer requests and pain points to identify potential product improvements.
</li></ul> 
About the team 
Diverse Experiences 
 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS? 
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship &amp; Career Growth 
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance 
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.</div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>10+ years of senior customer facing role experience</li><li>15+ years of leading complex, large-scale, IT, technical or engineering programs experience</li><li>Experience working with current technologies (especially cloud)</li><li>7+ years of experience building secure, compliant, and trustworthy solutions using modern Security practices</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>PMP/SCRUM/Agile certification or are you SAFe certified</li><li>Knowledge of the software development/engineering lifecycle from conception to delivery</li><li>Experience driving security programs across large diverse organizations</li><li>Experience driving business value realization at enterprise scale</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, San Francisco - 210,200.00 - 284,300.00 USD annually 
USA, GA, Atlanta - 182,800.00 - 247,300.00 USD annually 
USA, MA, Boston - 182,800.00 - 247,300.00 USD annually 
USA, NY, New York - 201,000.00 - 272,000.00 USD annually 
USA, TX, Dallas - 182,800.00 - 247,300.00 USD annually 
USA, TX, Houston - 182,800.00 - 247,300.00 USD annually 
USA, VA, Arlington - 182,800.00 - 247,300.00 USD annually 
USA, WA, Seattle - 182,800.00 - 247,300.00 USD annually</div>

Principal Security Customer Success Specialist, AWS Specialist and Partner Organization

Explore 235+ It support specialist i ii in San Francisco this March. Find roles across top companies and apply now to boost your career.