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it support specialist

Bernard Zell

Job Summary and Scope of Responsibility: The Systems Support Specialist&rsquo;s primary responsibility is assisting with the technology department's day-to-day operations. They will support the school by providing first-level technology support and troubleshooting various systems, printers, and peripherals. The Systems Support Specialist will report to the Director of Technology.Essential Duties and ResponsibilitiesTechnical Support and User Assistance:<ul><li>Provide Tier 1 and Tier 2 technical support for internal employees across various operating systems (macOS, Chrome, iOS) and applications (e.g., Google Workspace, EDU apps, etc.).</li><li>Deploy, diagnose, troubleshoot, and resolve hardware (laptops, desktops, printers, mobile devices) and software issues in a timely manner.</li><li>Manage the IT Help Desk system, including logging, tracking, and prioritizing support tickets to meet defined service-level agreements (SLAs).</li><li>Escalate and assign tickets to other members of the IT department in the Helpdesk system.</li><li>Perform user account management, including onboarding (setup and provisioning), offboarding (data retrieval and de-provisioning), and permission changes.</li><li>Oversee the deployment and troubleshooting of audio/visual equipment, including but not limited to projectors, interactive displays, and cameras.</li><li>Copier and printer support, including interactions with third-party support providers.</li></ul>Inventory and Documentation:<ul><li>Maintain an accurate inventory of all IT assets, including hardware, consumables, and peripherals.</li><li>Oversee the purchase requests for IT equipment and consumables.</li><li>Create and maintain comprehensive documentation for IT procedures, system configurations, and user guides to facilitate knowledge transfer and self-service.</li><li>Assist with IT procurement processes, researching and recommending new equipment and software purchases.</li><li>Inform the Director of Technology of ongoing IT trends in the Bernard Zell community.</li><li>Assist teachers in creating IT Documentation for classroom projects.</li></ul>School Year Turnover:<ul><li>Manage end-of-year and start-of-year technology processes, including collecting, inspecting, updating, repairing, and deploying student devices and peripherals.</li><li>Maintain classroom technology systems, performing routine upkeep on projectors, interactive displays, and connectivity features to ensure functionality.</li><li>Oversee technology lifecycle and compliance, coordinating recycling, disposal of outdated hardware, and assisting the Director of Technology with Summer interns and related projects.</li></ul>Minimum QualificationsEducation and Experience:<ul><li>Minimum of 2 years of experience in IT Helpdesk systems required.</li><li>Experience in troubleshooting macOS and iOS software environments required.</li><li>Experience with Microsoft Server products and Linux-based operating systems required.</li><li>BS in CS, CIS, or related discipline, or comparable years of work experience preferred.</li><li>Experience in Bash, PowerShell, Python, GAM, and other scripting languages preferred.</li><li>Any other certifications (Cisco, Apple, Microsoft, A+, etc) preferred.</li><li>Experience managing a Google Apps environment and creating Google Apps scripts preferred.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Excellent verbal and written communication skills required.</li><li>Ability to be resourceful and work independently is required.</li><li>Ability to prioritize and handle multiple tasks successfully, with strong attention to detail required.</li><li>Familiarity or experience with JAMF products required.</li><li>Familiarity with Unix Scripting required.</li><li>Familiarity or experience with network infrastructure, including switches and access points preferred.</li></ul>General Information<ul><li>​​​​​​​​The general workday is 7:30 a.m. - 4:00 p.m., but must be flexible to attend events and meetings beyond normal working hours.</li><li>Work is performed on site.</li><li>Must be willing and capable of lifting boxes of up to 50 lbs.</li></ul>Compensation: Bernard Zell offers competitive compensation, excellent benefits, and a supportive workplace culture. The salary range for this position is $60,000 - $70,000Benefits: The position is eligible for benefits. Bernard Zell has a comprehensive benefits plan that supports the success of our employees. Benefits include:<ul><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Disability insurance</li><li>Life insurance - including spouse/dependent life insurance</li><li>Employee Assistance Plan (EAP)</li><li>Transportation &amp; Parking Benefit</li><li>Health Care, Limited Purpose, and Dependent Care Flexible Spending Accounts</li><li>Paid Parental &amp; Adoption leave</li><li>Paid time off</li><li>Tuition Remission</li><li>Breakfast &amp; Lunch when school is in session</li><li>403(b) (Retirement contribution) Plan with competitive matching structure</li></ul>As a condition of employment, all applicants must successfully pass a criminal background screening. How to Apply: Interested candidates should submit a resume and cover letter to. Join our dynamic team committed to nurturing academic excellence, Jewish values, and personal growth! We welcome applications from passionate educators and professionals year-round to join our vibrant community. For all inquiries, please send your cover letter and resume to techjobs@bernardzell.org.Equal Opportunity Employer Bernard Zell Anshe Emet Day School has a long-standing policy of equal employment opportunity for every person regardless of age, race, color, disability, marital status, gender, sexual orientation, national origin, ancestry, or citizenship. Bernard Zell recruits, hires, and promotes individuals without regard to these characteristics, and all staffing decisions are based solely on the qualifications of each individual and the legitimate educational needs of our students. The school does not discriminate in working conditions, physical facilities or any other terms, conditions or privileges of employment, including transfer, compensation, training, promotion, demotion or separation based on age, race, color, disability, marital status, gender, sexual orientation, national origin, ancestry or citizenship. Bernard Zell Anshe Emet Day School seeks to provide a work environment that is free from discrimination, intimidation and harassment based on any of these or other characteristics.Job Types: Contract, Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Help desk: 2 years (Preferred)</li><li>macOS: 2 years (Preferred)</li></ul>Work Location: In person

IT Systems Support Specialist

Midtown Athletic Club

<div><div><div>Job Description</div></div><div>
Midtown is seeking a Software Support Analyst to join our world-class team at our Chicago headquarters.
The Position
The Software Support Specialist will provide a high standard of service and training for our club associates. This position is an important link to give our associates the knowledge to use a variety of software solutions that span member management, food &amp; beverage services, hotel/property management, and spa bookings. Helping support these systems will allow us all to give our members the best experience possible.
The software support team is based in our HQ office in Chicago (3611 N Kedzie Ave.) and supports all club locations.<ul><li>
The role is hybrid work-from-home and required to also come in the office in Chicago 2 days per week (Monday/Tuesday)</li></ul>
The primary responsibilities are:<ul><li>
Providing software support to club associates, empowering them to use our software systems effectively and efficiently</li><li>
Troubleshooting software problems related to our solutions.</li><li>
Ongoing training and support for our member management systems called CSI Spectrum and Club Automation, both created by Daxko.</li><li>
Ongoing training and support for our food &amp; beverage system Silverware which is used across all our club caf&eacute;s and restaurants.</li><li>
Working directly with fellow associates within the IT department (Infrastructure, Development, and Business Analysis).</li><li>
Evaluating, implementing, and training associates on new features of the software.</li><li>
Working with the club business units when business practices are not in line with corporate policy.</li><li>
Making recommendations for improvements or changes to improve the efficiency, consistency, and accuracy of club software as it ties to our financial system of Workday.</li><li>
Manage ongoing projects with the ability to pivot and reprioritize as system, club, and member needs dictate.</li><li>
Occasionally need to work outside normal business hours to meet business needs.</li><li>
Occasionally need to travel (up to 20%) to our offices in the US and Canada when required.</li></ul>
Software Support Specialist requirements:<ul><li>
Bachelor&rsquo;s degree in business, accounting, IT, or have equivalent work experience.</li><li>
Actively demonstrate our key employee core values of being kind, winning together, passionate about helping others, and better than yesterday.</li><li>
Possesses at least two years of ERP software support (CSI Spectrum, Club Automation, Silverware, Maestro, or Book4Time knowledge a plus, but not required).</li><li>
Possesses three or more years of experience or combination of education and experience in billing, claims payment or any area requiring regular use of business payment systems and applications (experience in a membership or club environment a plus).</li><li>
Understands basic accounting principles.</li><li>
Has exceptional verbal and written communication skills.</li><li>
Can help create and execute action plans that lead the team toward objectives set forth by executive leadership.</li><li>
Demonstrates a proven ability to quickly grasp software functionality while delivering excellent customer service.</li><li>
Possesses intermediate level experience with the usage of software applications including spreadsheets, word processing and database applications.</li><li>
Has excellent analytical, organizational and communication skills, both oral and written.</li><li>
Is highly self-motivated and works well individually, and with teams.</li><li>
Is energized and dedicated to being proficient at problem solving software support to club associates, empowering them to use our software systems effectively and efficiently.</li></ul>
Associate Benefits
Members of the Midtown team receive:
<ul><li>Salary Range: $75,000-85,000. The actual compensation will depend on experience, and/or additional skills you bring to the table.</li><li>
Complimentary club membership</li><li>
Benefits: Please refer to the link here for a copy of benefits and perks offered by Midtown for our full and part time associates.</li><li>
You may also visit: https://careers.midtown.com/about-us/benefits/</li></ul></div>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.</div>

Software Support Analyst

Ladies of Virtue

Position SummaryLadies of Virtue seeks a Contract IT Specialist (Systems &amp; Applications) to provide responsive, high-quality technology support across the organization. This role is responsible for equipment setup and tracking, day-to-day troubleshooting, system administration, end-user support, and technology documentation to ensure staff and contractors can operate effectively. The ideal candidate is service-oriented, highly organized, comfortable switching between priorities, and confident in translating technical solutions into clear, non-technical guidance.This role requires demonstrated proficiency in Salesforce, Asana, and Microsoft Office, as well as experience supporting a modern, cloud-based environment (e.g., collaboration tools, user access management, device setup, and security best practices).Key ResponsibilitiesEnd-User Support &amp; Service Delivery<ul><li>Provide timely, one-on-one technical support for staff and approved contractors (remote and occasional in-person as needed).</li><li>Diagnose and resolve hardware, software, account access, email, and collaboration tool issues.</li><li>Triage incoming requests, set expectations, and manage tickets/priorities to meet operational needs and deadlines.</li><li>Communicate clearly and professionally with both technical and non-technical users.</li></ul>Systems &amp; Applications Administration<ul><li>Support core business applications, with emphasis on Salesforce, Asana, and Microsoft Office (including Outlook, Teams, SharePoint/OneDrive, Excel, and Word).</li><li>Build out of Salesforce interface to support automation, data input, output, and communication</li><li>Assist with Salesforce user support (e.g., login/access, profiles/permissions, basic troubleshooting, reports/dashboards support, and user guidance). - Changed order</li><li>Manage user onboarding/offboarding tasks, including device setup, account provisioning, permissions, and access control across systems.</li><li>Support workflow efficiency by helping staff use Asana effectively (e.g., permissions, templates, project setup, and best practices).</li><li>Provides software recommendations to optimize team work efficiencies.</li></ul>Hardware, Setup, and Configuration<ul><li>Configure, deploy, and maintain organization-issued laptops and peripherals; ensure proper installation of operating systems and required applications.</li><li>Maintain an inventory of hardware and software licenses; recommend replacements and upgrades as needed.</li></ul>Documentation, Training, and Continuous Improvement<ul><li>Create and maintain end-user documentation, FAQs, and standard operating procedures (SOPs) for technology processes.</li><li>Provide quick training and job aids (live or recorded) to improve adoption and reduce recurring issues.</li><li>Identify recurring problems and recommend practical improvements to tools, processes, and security practices.</li><li>Provide regular updates to management on status, trends, risks, and opportunities.</li></ul>Required Qualifications<ul><li>2+ years of experience in IT support, help desk, or systems support (nonprofit or small-to-mid-size organizations a plus).</li><li>Strong working knowledge of Salesforce, Asana, and Microsoft Office (Outlook, Teams, SharePoint/OneDrive, Excel, Word).</li><li>Experience with Microsoft 365 administration (user access, permissions, email troubleshooting, SharePoint/OneDrive support).</li><li>Experience with basic cybersecurity best practices (MFA, endpoint hygiene, access controls, phishing awareness).</li><li>Demonstrated experience in diagnosing and resolving hardware/software issues in a remote environment.</li><li>Working knowledge of networking fundamentals (WiFi, VPN basics, user access, connectivity troubleshooting).</li><li>Ability to document processes clearly and build user-friendly guides.</li><li>Excellent communication skills; ability to explain technical topics in plain language.</li><li>Strong time management skills and ability to handle multiple priorities with minimal supervision.</li><li>High reliability, discretion, and professionalism in handling sensitive information.</li></ul>Core Competencies<ul><li>Customer-first mindset and strong service orientation</li><li>Proactive problem solving and follow-through</li><li>Organized, detail-oriented, and process-driven</li><li>Comfortable working independently and managing shifting priorities</li><li>Strong documentation and communication skills</li><li>Team-oriented and solution-focused</li></ul>Work Location: 85% Remote | 15% onsite (occasional on-site support in the Chicagoland area may be requested as needed)If the above describes you and you are interested in becoming a part of the Ladies of Virtue team, please &ldquo;Apply Now&rdquo; to complete our application process. Be sure to include a cover letter and resume with your application. The position begins on June 1, 2026.Pay: $40.00 per hourApplication Question(s):<ul><li>Availability and schedule: This contract role averages 30&ndash;50 hours per month and requires schedule flexibility (some evening/weekend availability as needed). Can you meet this requirement? If yes, list your typical availability windows. </li><li>On-site support: Are you able to provide occasional on-site IT support in the Chicagoland area (~15%)? </li><li>Relevant experience: How many years of experience do you have in IT support/help desk/systems support? Briefly describe the environments you supported (remote/hybrid, small organization, nonprofit, etc.). </li><li>Salesforce proficiency: Describe your hands-on Salesforce experience (admin/support/consulting). Include specific tasks you have performed (e.g., user access/permissions, reports/dashboards, page layouts, flows/automation, troubleshooting).</li><li>Microsoft 365 administration: What Microsoft 365 admin/support tasks have you performed? </li><li>Asana proficiency: Describe your experience supporting Asana, including project setup, permissions, templates, or improving team workflows. </li><li>Scenario: A staff member cannot access SharePoint/OneDrive files and reports that they are &ldquo;not syncing.&rdquo; In 4&ndash;6 sentences, explain your troubleshooting steps and what you would document for the user to prevent repeat issues. </li></ul><ul><li>Describe your experience or exposure to AI tools. How have you used AI to initiate or improve a process or workflow in an organization? Please include the problem you were solving, the AI tool(s) used, what you built or changed, and the outcome/impact (time saved, quality improved, errors reduced, adoption, etc.).</li></ul>Work Location: Hybrid remote in Chicago, IL 60653

IT Specialist

SRAM

<div><div><div>Overview</div>
<div>SRAM IT Operations supports a global team of 28 across North America, Europe, and Asia Pacific, delivering technology services to manufacturing sites, corporate offices, and digital/software teams worldwide. As an IT Systems Analyst, you'll be a hands-on contributor across end user support, systems administration, and IT process improvement, working alongside regional IT teams and the Infrastructure and Platform team to keep SRAM's technology environment running reliably and evolving toward a modern, platform-oriented model. This role is ideal for someone early in their IT career who wants broad exposure to enterprise infrastructure, ITSM tooling, and global IT operations in a high-performance manufacturing and product company.</div>
</div><div><div>Responsibilities</div>
<ul>End User and Site Support:
Respond to end user requests via SRAM's Service Hub (Jira Service Management), resolving issues related to devices, applications, access, and performance, escalating appropriately and documenting resolution steps
Support onboarding, device provisioning, and lifecycle management for end user computing hardware across global sites
Act as a local or remote hands resource for site-level support needs at SRAM offices and manufacturing locations
Advise users on best practices and provide documentation to reduce repeat incidents
Systems Administration and Infrastructure:
Support administration of network, server, and cloud environments under the guidance of senior infrastructure staff
Assist with patch management, system upgrades, and application deployments, following SRAM's ITIL-aligned change management process
Contribute to monitoring and alerting workflows using SRAM's observability tooling (currently evaluating Datadog, Auvik, and SolarWinds)
Maintain and follow documented disaster recovery, backup, and security procedures
Automation and Process Improvement:
Contribute to Confluence-based IT documentation including runbooks, SOPs, and knowledge base articles
Participate in continuous improvement initiatives under the IT Ops platform model
Training and Enablement:
Conduct technical training sessions for end users on new and existing IT solutions, including M365, collaboration tools, and SRAM IT processes
Develop training materials and job aids in partnership with the broader IT Ops team
</ul></div><div><div>Qualifications</div>
<ul>Required:
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience
1+ years of experience in an IT support or systems administration role
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VLANs) and server administration (Windows Server, Active Directory/Entra ID)
Experience with or working knowledge of ITSM tools (Jira Service Management, ServiceNow, or similar)
Strong verbal and written communication skills, including the ability to document technical processes and explain them to non-technical users
Preferred:
Proficiency in scripting (PowerShell, Python, Bash, or similar) for task automation and systems management
Experience supporting users across multiple time zones or geographic regions
Exposure to cloud platforms, particularly AWS or Microsoft Azure
Familiarity with ITIL frameworks and IT service delivery best practices
Experience in a manufacturing, industrial, or OT-adjacent environment
Knowledge of endpoint management tools (Intune, JAMF, or similar)
What to Expect:
Work is closely guided by senior team members; you'll be building skills and scope over time. Projects are focused in complexity, giving you a strong foundation before taking on more. You'll interact with a global IT team and have visibility into enterprise infrastructure, cloud, OT environments, and a team actively improving how IT is delivered at scale.
Compensation and Benefits:
Benefits for this position include group health insurance plans covering medical, dental, vision, and ancillary options, as well as 401(k) match, life insurance, long-term disability, and paid time off. Salary range is $55,000 + up to 45% based on skills and experience level. This position is eligible for an annual corporate bonus based on company and individual performance.
This role is located in Chicago, IL. Non-local candidates will be expected to relocate.
</ul></div><div><div>About SRAM</div>
<div>SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.</div></div></div><div></div>

IT SYSTEMS ANALYST

Consertus

<div>About Us:
Consertus is a global capital program management and advisory firm that combines deep human expertise with advanced digital tools to deliver smarter, faster, and more sustainable outcomes. Headquartered in Miami, Florida, and supported by a team of more than 1,000 professionals worldwide, we help clients plan, execute, and optimize large-scale capital programs.
Our integrated services span digital, advisory, and delivery, empowering organizations to navigate complexity, manage risk, and achieve strategic goals in sectors including aviation, transportation, transit, water, healthcare, energy, education, government, commercial, life sciences, and technology.
At Consertus, we celebrate individual strengths, foster strong relationships, and promote flexibility in how and where we work. Join us to grow your career, develop your skills, and make a lasting impact as we transform how the world is built.
Discover how Consertus is driving transformative change for our clients, our people, and the communities we serve at www.consertus.com
About this Role:
W e are seeking a Senior IT Support Technician to provide hands-on, on-site and remote IT support for our Chicago-area offices. This role is ideal for a seasoned technician with strong end-user support skills and a solid understanding of networking, infrastructure, and enterprise IT environments. The Senior IT Technician will act as the local technical escalation point, ensuring reliable, secure, and efficient IT operations for business users.
Key Responsibilities:
End-User &amp; Office Support
<ul><li>Provide Level 2 &amp; 3 technical support for desktops, laptops, mobile devices, peripherals, and collaboration tools.
</li><li>Serve as the on-site IT presence for Chicago offices, including deskside support and office walk-ups.
</li><li>Troubleshoot and resolve escalated issues from the centralized Helpdesk.
</li><li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
</li><li>Assist with new hire onboarding and employee offboarding, including equipment setup and access validation.
</li></ul>Infrastructure &amp; Networking Support
<ul><li>Support local network infrastructure including switches, wireless access points, cabling, and ISP connectivity.
</li><li>Perform basic network troubleshooting (LAN/WAN, Wi-Fi, VPN, DNS/DHCP).
</li><li>Assist with server room, MDF, and IDF support including patching, rack/stack, and equipment inventory.
</li><li>Support printers, conference room technology, AV systems, and meeting room setups.
</li></ul>Systems &amp; Security Support
<ul><li>Assist with endpoint management, device imaging, patching, and asset tracking.
</li><li>Support Active Directory / Entra ID user and device administration.
</li><li>Enforce IT and security policies, including device standards and access controls.
</li><li>Assist with security initiatives such as MFA support, endpoint protection, and vulnerability remediation.
</li></ul>Operational Excellence
<ul><li>Document issues, resolutions, and procedures in the ticketing system and knowledge base.
</li><li>Maintain accurate IT asset inventory for Chicago offices.
</li><li>Coordinate with vendors and service providers as needed.
</li><li>Participate in after-hours or weekend support for office moves, upgrades, or critical incidents as required.
</li></ul>Required Qualifications
<ul><li>5+ years of hands-on IT support experience (Level 2 or higher).
</li><li>Strong experience supporting Windows 10/11 and Microsoft 365.
</li><li>Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi).
</li><li>Experience supporting on-site office environments and remote users.
</li><li>Excellent troubleshooting, communication, and customer service skills.
</li><li>Ability to work independently and serve as the primary on-site IT resource.
</li></ul>Preferred Qualifications
<ul><li>Experience with Intune or other MDM tools.
</li><li>Exposure to Azure / Entra ID or cloud infrastructure.
</li><li>Experience supporting multi-office or professional services environments.
</li><li>Relevant certifications (CompTIA Network+, Microsoft, Cisco, or similar).
</li></ul>Why Consertus:
<ul><li>Clear career path toward IT Engineer or Infrastructure Engineer roles.
</li><li>Exposure to enterprise security, compliance, and governance initiatives.
</li><li>Participation in office expansions, relocations, and IT standardization projects.
</li><li>Opportunity to contribute to process improvement, documentation, and automation efforts.
</li><li>Be part of a culture that puts the employee experience at its core&mdash;exceptional benefits, career growth, and flexibility
</li></ul>Working Hours: Full-Time; Hybrid
Compensation Range: $80,000 - $95,000 annually; depending on skills and experience.
What&rsquo;s In It For You:
<ul><li>Comprehensive health coverage (medical, dental, and vision)
</li><li>Company-paid life and disability insurance
</li><li>Optional benefits like pet insurance, legal, and supplemental health plans
</li><li>401(k) with day-one eligibility. We contribute dollar for dollar up to the first 3% of your contributions. Then we match 50% for the next 2% of your contributions.
</li><li>Generous time off: 10 paid holidays and PTO starting at 15 days, growing up to 25
</li><li>Access to Consertus Academy for continuous learning and development
</li></ul>How to Apply:
If you&rsquo;re passionate about IT Operations we&rsquo;d love to hear from you. Apply today!
Equal Employment Opportunity Statement:
Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.
#LI-Hybrid</div>

Senior IT Support Technician

Olsys LTD

Job OverviewWe are seeking a dedicated and detail-oriented Support Engineer to join our team. In this role you will be responsible for providing technical assistance and support to our clients and internal teams. You will install, diagnose and troubleshoot network software and hardware issues and help our clients resolve them efficiently.Requirements:<ul><li>Proven experience in a technical support role, preferably in a software or IT environment.</li><li>Strong understanding of computer systems, networks, and troubleshooting methodologies.</li><li>Proficiency in operating systems such as Windows, MacOS, and Linux.</li><li>Familiarity with ticketing systems and remote support tools.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Customer-oriented mindset with a passion for providing exceptional support services.</li><li>English level: Upper-Intermediate or higher</li></ul>Responsibilities:<ul><li>Setting up ethernet networks (cabling, installation switches), connecting local users to a network, connecting computers and other equipment (welding machines, monoblocs etc.) to the network.</li><li>Setting up new computers. Installing specialized software.</li><li>Troubleshoot and resolve technical issues related to software applications, hardware, and network configurations.</li><li>Provide technical support to clients and internal teams.</li><li>Collaborate with clients and other teams to ensure seamless integration and functionality of systems.</li><li>Provide technical guidance and training to clients and internal teams as needed.</li><li>Stay updated on new technologies and industry trends to enhance troubleshooting skills and improve support services.</li></ul>Important:<ul><li>Please be aware that this position requires visiting clients&rsquo; offices (approximately 1 time in 2-3 weeks). Transportation costs are reimbursed. As well as per diem.</li><li>It is possible to start working part-time and then switch to full-time.</li><li>Corp to Corp is preferred for this position.</li></ul>Pay: $50.00 - $60.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: Hybrid remote in Chicago, IL 60654

Support Engineer - Field Engineer

GN Store Nord A/S

<div><div>Leader/Specialist tasked with delivering results that make a significant contribution to a department or project delivery. 
Responsible for delivering operational plans and setting day-to-day team objectives, or delivering the business policies and programs within a defined specialist area. Resolves day-to-day issues/escalation points.</div><div></div><div>
Key Responsibilities: 
<ul><li>Typically reports to department manager or IT team lead</li><li>Provides advisory to the project managers/members and business users</li><li>Participate in the development of detailed designs and cost estimates for change initiatives</li><li>Responsibility for error correction within the span of control</li><li>Participates in the development and/or implementation of best practices and policies e.g. code standards</li><li>Responsibility to mentor less senior specialists</li><li>Responsible for root cause analysis work</li></ul> 

Preferred Education/Experience: 
Education at the vocational level 
- 3 - 5 years of relevant professional experience, preferably within a relevant functional discipline</div></div>

UX/Graphic Designer

Explore 377+ It support specialist in Chicago this April. Find roles across top companies and apply now to boost your career.