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api support analyst i

billing specialist

client support coordinator Jobs in Chicago

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community support specialist cst 3

it support specialist

North Park University

<div>
 
 About North Park
 
 
 
 Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world.
 
 
 North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city - a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world's largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Cond&eacute; Nast Traveler.
 
 
 
 Mission
 
 
 
 The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.
 
 
 
 Vision
 
 
 
 Building on our core institutional identity&mdash;Christian, city-centered, intercultural&mdash;our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.
 
 
 
 Position Summary
 
 
 
 The IT Support Specialist provides Tier 1 support for all campus technology systems and platforms including deployment, maintenance, troubleshooting, and repair of campus computers, phones, AV room equipment and related software and systems. This may also include basic network troubleshooting and repair as it relates to these areas.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Create and respond to IT Service Desk support tickets
 </li>
 <li>
 Provide walk-in and telephone technical support as needed
 </li>
 <li>
 Provide Tier 1 support for all campus technology systems and platforms
 </li>
 <li>
 Install, maintain, and troubleshoot campus computers, computer software, phones, printers, networking, and related software and systems
 </li>
 <li>
 Assist students, faculty, and staff with basic connection and operation of computer equipment and software
 </li>
 <li>
 Troubleshoot and resolve issues with AV room equipment
 </li>
 <li>
 Help manage and work alongside student technicians as needed
 </li>
 <li>
 Document work in a thorough and coherent manner
 </li>
 <li>
 Clear verbal and written skills to communicate with technical and non-technical personnel regarding technology usage and issues
 </li>
 <li>
 Maintain and increase knowledge in subject areas through online resources, vendor tech support, and training opportunities when available
 
 
 </li>
 </ul>
 
 Salary Range: $45,000-$50,000 per year
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's Degree preferred
 </li>
 <li>
 Proficient with current Microsoft Windows operating systems and Microsoft Office applications
 </li>
 <li>
 Experience with current Mac OS operating systems
 </li>
 <li>
 Experience with a variety of desktop software applications
 </li>
 <li>
 Developed troubleshooting skills and ability to analyze new issues
 </li>
 <li>
 Ability to prioritize and keep track of multiple open issues while following them through to resolution in a timely manner
 </li>
 <li>
 Ability and interest in learning new things "on the job" without formal training
 </li>
 <li>
 Personal commitment to North Park's mission of Christian higher education
 
 
 </li>
 </ul>
 
 Desirable Qualifications
 
 
 
 <ul>
 <li>
 Experience with network configuration and troubleshooting
 </li>
 <li>
 Experience with Microsoft Teams and OneDrive
 </li>
 <li>
 Experience with AV equipment
 
 
 </li>
 </ul>
 
 Work Schedule: This position is fully onsite and does not include remote work days.
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical Insurance
 </li>
 <li>
 Dental Insurance
 </li>
 <li>
 Prescription Plan
 </li>
 <li>
 Flexible Spending Account
 </li>
 <li>
 Commuter Benefit
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Disability Insurance
 </li>
 <li>
 Retirement Plan
 </li>
 <li>
 Tuition Remission
 </li>
 <li>
 Helwig Recreation Center
 </li>
 </ul>
</div>

IT Support Specialist I

US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Information Technology Specialist

Harris & Harris

<div>Harris &amp; Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We&rsquo;re looking for friendly, professional, and motivated Help Desk Analyst to join our Information Technology team. If you&rsquo;re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!
Help Desk Analyst
The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization.
Location: must be on-site at our office in Downtown Chicago daily
Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.
Salary: $40,000.00 to $55,000.00 annually
Additional Compensation and Benefits:
At Harris &amp; Harris, we truly care about each employee&rsquo;s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:<ul><li>Medical, Vision, and Dental insurances from premium providers</li><li>401K with matching</li><li>Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance</li><li>Tuition Reimbursement</li><li>Paid Time Off</li><li>Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.</li></ul>
DAY TO DAY<ul><li>Provide technical support for desktop systems software, hardware and peripherals, including printers, phones, handhelds and remote laptops in a Windows (XP, 7, 2003, 2008) environment.</li><li>Install, configure, troubleshoot and resolve hardware, software and connectivity issues.</li><li>Provide daily 2003/2008 Active Directory administration of users, desktops and file/folder permissions.</li><li>Maintain and update the ticket tracking, asset management and inventory tracking systems.</li><li>Responsible for user setups, moves and system permissions.</li><li>Customizes the conversation by articulating clear instructions and troubleshooting information appropriate to the employee&rsquo;s level of technical knowledge. Ensures understanding so that all staff is able to perform their job functions.</li></ul>
WHAT YOU MUST POSSESS
Must Have:<ul><li>A minimum of 1 year of experience in a help desk or similar role</li><li>High School Diploma or Equivalent</li><li>Experience and knowledge troubleshooting Microsoft Office Suite and Windows</li></ul>
Other Required Skills:<ul><li>Strong ability to prioritize work appropriately, be flexible and be well organized.</li><li>Exceptional analytical and problem-solving skills.</li><li>Ability to think out of the box and implement smart solutions to ever changing company needs.</li><li>Excellent verbal and written communication skills.</li><li>Excellent customer service skills.</li></ul>
WHY HARRIS &amp; HARRIS?
Harris &amp; Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.
The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.
We take pride in knowing what it takes to turn a call from &quot;average&quot; to &quot;excellent.&quot; We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.
At Harris &amp; Harris, we&rsquo;re proud to be an organization where everyone is welcome and can be their authentic selves at work. We&rsquo;re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.
We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.
At Harris &amp; Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!
Harris &amp; Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.</div>

Help Desk Analyst

UpStream Global Services

We are seeking a customer-focused and technically skilled Remote Technical Support Representative to join our growing support team. In this role, you will serve as the first point of contact for customers and end users experiencing technical issues with hardware, software, applications, and account access. You will troubleshoot problems, provide timely resolutions, document support requests, and ensure an exceptional customer experience through professional communication and technical expertise. Key Responsibilities Provide first-level technical support via phone, email, live chat, and remote support tools. Diagnose, troubleshoot, and resolve hardware, software, network, and application issues. Assist users with account setup, password resets, software installations, and system configurations. Document customer interactions, troubleshooting steps, and resolutions in the ticketing system. Escalate complex technical issues to higher-level support teams when appropriate. Monitor support tickets to ensure timely follow-up and resolution. Educate users on system functionality, best practices, and self-service resources. Maintain knowledge of company products, services, and support procedures. Qualifications High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Strong troubleshooting and problem-solving abilities. Excellent verbal and written communication skills. Ability to explain technical concepts clearly to non-technical users. Reliable high-speed internet connection and a dedicated home office workspace. Experience using ticketing systems and remote support software is plus. Benefits Performance-based bonuses. Medical, dental, and vision insurance. 401(k) retirement plan with company matching. Paid Time Off (PTO), vacation, and company holidays. Paid sick leave. Paid training and comprehensive onboarding.

Technical Support Representative

WPD Management

Mission For This Role:The AP, AR and Reconciliation position at WPD assists to accomplish our overall mission and vision as the property management company of choice. The AP, AR and Rec Specialist acts as an accounting support function for WPD clients by maintaining accurate operating bank records and processing property income. The specialist will also monitor and process aspects of spending at all managed properties. This job is designed to be completed in-office, 5 days a week, on a limited hourly schedule (4 hours per day, 20 hours per week).Objectives For the Role:<ul><li>Within the first 3 months it will be expected that the AP, AR, and Rec Specialist has been trained on the property management accounting software WPD utilizes.</li><li>Training will include online tutorials for the AppFolio Property Management software. Additional opportunities to apply property transactions will coincide with this training to allow real life applications to the online lessons. The individual should be able to comfortably apply property payments and follow internal processes to complete monthly payment cycles.</li><li>Training will include reconciling WPD Management software property accounts with property bank records. The individual should be able to identify and outline reconciliation differences and work with team members and management to determine course to reconcile any unusual circumstances.</li><li>Training should conclude by the ability to manage a group of properties to reconcile monthly.</li><li>Training should conclude by the ability to manage certain payable aspects of the property management process as determined by the Accounting CFO.</li><li>Within the first 6 months, the AP, AR, and Rec Specialist should be proficient in processing routine assignments with minimal supervision.</li><li>Demonstrate an ability to utilize our property management software for payable processing to efficiently complete daily, weekly and monthly tasks, and provide management reporting as requested.</li><li>Independently work on all AP and AR assignments, engaging with accounting team members or other WPD departments as necessary.</li></ul>Important Personal Competencies<ul><li>Organized: The role includes activity that is cyclical and requires that the individual maintain a standard of completing monthly tasks and maintaining accurate records of activity as required by Accounting and other WPD Departments.</li><li>Strong attention to detail: Many of the roles and responsibilities of this position are designed to be repetitive and based on a cyclical monthly accounting schedule. Strong attention to detail and follow through is absolutely critical to ensure success.</li><li>Balanced: The role may require ad hoc requests to provide critical information for management or clients. The ability to multitask when requested but still complete all assignments as assigned and outlined on the department schedule, will keep the department running smoothly.</li><li>Positive attitude and strong communication: A successful person in this role will be able to work independently and with other accounting team members and departments to complete assignments. We expect all team members to voice concerns and ask questions as they arise.</li></ul>Qualification and Skills:<ul><li>Accounting experience in accounts payable and receivable</li><li>Accounting experience in reconciliation (preferred in real-estate, property management, or an adjacent industry)</li><li>Knowledge of computer programs &ndash; Excel, Gmail communication platform</li><li>Appfolio property management software experience strongly considered</li></ul>Role Details:<ul><li>Part Time Position, Monday through Friday, 10am to 2pm</li><li>Hourly Position: $22-$25/Hour (based on experience)</li><li>Approximately 20-25 hours per week</li></ul>Pay: $22.00 - $25.00 per hourWork Location: In person

AP, AR and Reconciliation Specialist (Part-Time)

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
Abbott Rapid Diagnostics - Infectious Disease has an exciting opportunity for a Senior Sales Specialist, Urgent Care for the Central region.
The Senior Specialist &ndash; Urgent Care will assume regional urgent care market responsibilities, meeting and exceeding assigned territory sales plans for targeted products by leveraging Abbott Rapid Diagnostic&rsquo;s value proposition. The Senior Specialist &ndash; Urgent Care will be responsible to analyze, profile, and develop strategic relationships with targeted urgent care accounts while partnering with distribution channel partners and internal Abbott divisions to prioritize and qualify customers in order to penetrate and close new business opportunities to achieve the financial goals for the business.
The primary responsibility of the Senior Specialist &ndash; Urgent Care is to enable market share growth of assigned products within defined top urgent care accounts. The Senior Specialist&ndash; Urgent Care is an expert in the selling process and will serve as the Abbott Rapid Diagnostic resource for urgent care strategy for distributors and customers, technical service, sales organization(s), marketing and corporate accounts. The Senior Specialist &ndash; Urgent Care will identify additional Abbott products for multiple Abbott Rapid Diagnostic business units. Product focus likely to be adapted and expanded.
What You&rsquo;ll Work On<ul><li>
Develop and execute strategic territory sales plans to drive new business, increase market penetration, and achieve or exceed revenue objectives within the urgent care market.</li><li>
Manage the full sales cycle using a consultative selling approach, including prospecting, presenting solutions, engaging key stakeholders, negotiating contracts, and closing business while leveraging Salesforce.com to track and advance opportunities.</li><li>
Build and maintain strong relationships with executive-level customers, key opinion leaders, distributors, and industry partners to drive customer retention, competitive conversions, and advocacy for Abbott products and solutions.</li><li>
Support distributors and internal sales teams through training, technical expertise, marketing initiatives, and collaborative sales activities to maximize market share and revenue growth.</li><li>
Promote Abbott's portfolio of diagnostic products, software, services, and cross-divisional solutions while identifying opportunities to expand adoption across assigned accounts.</li><li>
Monitor market trends, competitive activity, reimbursement changes, and regulatory requirements to identify growth opportunities and inform business strategy.</li><li>
Collaborate cross-functionally with operations, regulatory affairs, product development, technical services, and commercial teams to support customer needs, resolve issues, and ensure successful business execution.</li><li>
Maintain accurate forecasting, reporting, expense management, CRM documentation, and complaint escalation processes while ensuring compliance with corporate policies and quality standards.</li><li>
Represent Abbott at industry conferences, trade shows, distributor meetings, and customer events, with</li></ul>
Required Qualifications<ul><li>
BA/BS in sales, marketing, business management or related coursework</li><li>
Minimum 5 years sales experience with documented history of success.</li><li>
Additional training in laboratory product sales and the diagnostics industry.</li><li>
Demonstrated expertise in price &ndash; value contract negotiations.</li><li>
Thorough understanding of financial dynamics (pricing, profitability, contract management).</li><li>
Ability and flexibility to travel and work with customers throughout the assigned geographical territory ~70-75% both regional and some national to support business objectives and customer engagement.</li><li>
Valid Drivers License</li></ul>
Preferred Qualifications<ul><li>
Experience calling on Urgent Care Centers and distribution channel partners</li></ul><ul><li>Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.</li></ul>
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. 
The base pay for this position is $78,000.00 &ndash; $156,000.00. In specific locations, the pay range may vary from the range posted.</div>

Senior Sales Specialist - Infectious Disease Diagnostics - Urgent Care -

Peachy

<div>
 
 
 Peachy&rsquo;s mission is to clear care barriers and make wrinkle treatment more accessible than it&rsquo;s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.&nbsp;
 
 
 
 
 Job Title:
 
 Front Desk Coordinator (Studio Experience Specialist)
 
 
 
 Location:
 
 Chicago, Illinois - Peachy Gold Coast
 
 
 The
 
 Front Desk Coordinator
 
 role at Peachy, known internally as a
 
 
 Studio Experience Specialist
 
 
 , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services, driving sales through personalized recommendations and exceptional client care.&nbsp;
 
 
 
 What You&rsquo;ll Do:
 
 &nbsp;
 
 <ul>
 <li>
 Greet clients and ensure a seamless check-in and check-out process
 </li>
 <li>
 Build strong client relationships by understanding individual needs, recommending products and services, and identifying opportunities to enhance the client experience through thoughtful upselling.
 </li>
 <li>
 Execute sales strategies and initiatives to achieve individual and team performance goals while delivering an exceptional client experience.
 </li>
 <li>
 Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
 </li>
 <li>
 Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
 </li>
 <li>
 Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
 </li>
 <li>
 Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
 </li>
 <li>
 Complete studio opening and closing tasks
 </li>
 <li>
 Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
 </li>
 <li>
 Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices&nbsp;
 </li>
 </ul>
 
 
 Who You Are:
 
 
 <ul>
 <li>
 Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
 </li>
 <li>
 Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
 </li>
 <li>
 Tech Savvy - Readily learns and adopts new technologies.
 </li>
 <li>
 Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
 </li>
 <li>
 Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning &amp; Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.&nbsp;&nbsp;
 </li>
 </ul>
 
 
 What You Have:
 
 
 <ul>
 <li>
 Client facing experience in a customer service, hospitality, high-end retail or wellness services role.&nbsp;
 </li>
 <li>
 Flexible to work in multiple studio locations within a reasonable distance to your home studio
 </li>
 <li>
 Must be able to work a minimum of 18 hours per week. Weekend availability on
 
 Saturdays and Sundays is required
 
 , as well as Tuesdays and Thursdays, along with some holiday availability.
 </li>
 <li>
 Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 18-hour minimum may be fulfilled at the employee&rsquo;s discretion.
 </li>
 <li>
 Minimum of 18 years old and eligible to work in the United States without sponsorship
 </li>
 </ul>
 
 
 Physical Requirements:
 
 
 <ul>
 <li>
 Frequently required to kneel, bend, sit and stand for long periods of time
 </li>
 <li>
 Ability to lift/transport items weighing up to 30 lbs&nbsp;
 </li>
 <li>
 Operate standard office equipment and technology
 </li>
 </ul>
 
 
 Pay &amp; Perks:
 
 
 <ul>
 <li>
 Competitive Compensation
 </li>
 <li>
 Complimentary quarterly wrinkle treatment + retinoid
 </li>
 <li>
 Employee discount for Peachy services and products
 </li>
 </ul>
 
 The target base pay for the Studio Experience Specialist role in Chicago, IL is $18.00/hour USD. This rate may be modified in the future.
 
 
 &nbsp;
 
 
 
 This position requires additional responsibilities not listed here and may change throughout employment.
 
 
 
 
 By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy&rsquo;s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy&rsquo;s Privacy Policy, which can be found here:
 
 https://peachystudio.com/pages/privacy-policy
 
 
 
 
 
 
 
 
 
 
 
 
 Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
 
 
 
 
 
 
 Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver&rsquo;s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
 
 
 
 
 jobs@peachystudio.com
 
 
 
 
 .
 
 
 
 
 
 
 Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.&nbsp;
 
 
 
 
 
 
 Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 
 &nbsp;
 
</div>

Front Desk Coordinator

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