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director of leasing & investments Jobs in Seattle

director of leasing & investments

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leasing consultant - liam Jobs in Seattle

leasing consultant - liam

leasing consultant

Mill Creek Residential

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek. The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency. Reports to: Senior Community/Community Manager has primary authority and works with the Leasing Consultant to determine the exact "day-to-day" duties. Decisions will take into account the Leasing Consultants skills, experience, career goals, and how the individual best fits the working requirements of the community. Essential Functions/Responsibilities Sales and Marketing <ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and homes along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, home models, and “market ready” homes are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking home, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service <ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards <ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience <ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family, single family rentals, built to rent, or related property management experience, retails sales or hospitality experience</li></ul>Skills/Specialized Knowledge <ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>About the Benefits of joining the Mill Creek Team Competitive compensation Comprehensive medical, dental and vision Employer sponsored short and long term disability, Life and ADD insurance 401k with employer matching Paid time off benefits: Vacation, Sick, Holidays Mill Creek is an Equal Opportunity Employer Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

Leasing Consultant - Modera Northgate

Thrive Communities

<div>Feel Seen at Thrive!

Learn more about Summit at Madison Park here: https://summitatmadisonpark.com

Pay Range: $22-$23.50 per hour

Schedule: Full-time; Tuesday - Saturday 9am - 6pm, Saturdays 10am to 5pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul><li>34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Employer matched 401k retirement plan</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul><li>Leasing
<ul><li>Generates lease paperwork and other legal documents in line with local and federal laws and regulations.</li>
<li>Strong focus on sales, closing ratios, and ensuring leasing team is meeting expectations.</li>
<li>Trains and mentors leasing team on lease generation/execution, phone and email etiquette, and more.</li>
<li>Greets prospective residents, shows the community, and performs leasing duties.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responsible for maintaining awareness of and ensuring cleanliness of tour path, vacant units, and model units, in partnership with the maintenance team.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community</li>
<li>Maintains positive customer relations.</li>
<li>Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.</li>
</ul><ul><li>Inspects move-outs and vacancies, when requested.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.</li>
</ul></li><li>Administrative
<ul><li>Answers and responds to phone calls and email communications in a timely manner.</li>
<li>Updates required reports concerning move-out notices, activity, etc. on a daily basis.</li>
<li>Organizes and files all applicable reports, leases, and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Leasing Manager, Assistant Manager, Community Manager or Regional Manager</li>
</ul></li></ul>Desired Qualifications:
<ul><li>1+ year working in customer service</li>
<li>1+ year prior sales or leasing experience</li>
<li>Basic computer skills with the ability to learn/navigate software systems</li>
<li>Prior experience in property management or similar industry is a plus</li>
<li>NALP Certification, or other NAAEI credential, is a plus</li>
<li>Yardi/CRM and OnSite experience is a plus</li>
</ul>Desired Competencies:
<ul><li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Strong understanding of industry terms.</li>
<li>Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.</li>
<li>Respectful and understanding of diverse, cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and with the ability to meet competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational, and prioritization skills.</li>
<li>Strong attention to resident satisfaction and retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>Physical Requirements
<ul><li>100% in-person position. Must be available to be physically present at sites being supported.</li>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.</li>
<li>Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.</li>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Occasional need to perform the following physical activities:
<ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>Ability to effectively communicate in person, via phone, and through virtual platforms.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Leasing Consultant - Summit

<div>Feel Seen at Thrive!

Learn more about Liam and Finn here: https://liamapts.com and https://www.liveatfinn.com

Pay Range: $21.00-$25.00 per hour

Schedule: Full-time; Tuesday- Saturday 9 am - 6 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul><li>34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Housing Discount may be available</li>
<li>Employer matched 401k retirement plan</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul><li>Leasing
<ul><li>Generates lease paperwork and other legal documents in line with local and federal laws and regulations.</li>
<li>Strong focus on sales, closing ratios, and ensuring leasing team is meeting expectations.</li>
<li>Trains and mentors leasing team on lease generation/execution, phone and email etiquette, and more.</li>
<li>Greets prospective residents, shows the community, and performs leasing duties.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responsible for maintaining awareness of and ensuring cleanliness of tour path, vacant units, and model units, in partnership with the maintenance team.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community</li>
<li>Maintains positive customer relations.</li>
<li>Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.</li>
</ul><ul><li>Inspects move-outs and vacancies, when requested.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.</li>
</ul></li><li>Administrative
<ul><li>Answers and responds to phone calls and email communications in a timely manner.</li>
<li>Updates required reports concerning move-out notices, activity, etc. on a daily basis.</li>
<li>Organizes and files all applicable reports, leases, and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Leasing Manager, Assistant Manager, Community Manager or Regional Manager</li>
</ul></li></ul>Desired Qualifications:
<ul><li>1+ year working in customer service</li>
<li>1+ year prior sales or leasing experience</li>
<li>Basic computer skills with the ability to learn/navigate software systems</li>
<li>Prior experience in property management or similar industry is a plus</li>
<li>NALP Certification, or other NAAEI credential, is a plus</li>
<li>Yardi/CRM and OnSite experience is a plus</li>
</ul>Desired Competencies:
<ul><li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Strong understanding of industry terms.</li>
<li>Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.</li>
<li>Respectful and understanding of diverse, cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and with the ability to meet competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational, and prioritization skills.</li>
<li>Strong attention to resident satisfaction and retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>Physical Requirements
<ul><li>100% in-person position. Must be available to be physically present at sites being supported.</li>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.</li>
<li>Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.</li>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Occasional need to perform the following physical activities:
<ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>Ability to effectively communicate in person, via phone, and through virtual platforms.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.
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Leasing Consultant - Liam

<div>Feel Seen at Thrive!

Learn more about Viv here: www.vivseattle.com

Salary: $21 - $23.50 per hour

Schedule: Full-time; Tuesday - Saturday; 10am - 5pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

 Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Marketing/Leasing
<ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li>
<li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li>
<li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li>
<li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li>
<li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li>
<li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li>
<li>Sets out A-Boards and balloons at property entrances daily.</li>
</ul></li><li>Administrative
<ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li>
<li>Types miscellaneous resident communication as needed.</li>
<li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li>
<li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li>
<li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li>
<li>Organizes and files appropriate reports, leases and paperwork.</li>
<li>Attends property and Thrive trainings and meetings as requested.</li>
</ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li>
</ul>
Desired Skills &amp; Experience
<ul><li>Leasing experience in multi-family housing preferred.</li>
<li>National Apartment Leasing Professional (NALP)preferred.</li>
<li>Customer service experience strongly desired.</li>
<li>Yardi/CRM and Onsite experience preferred.</li>
</ul>Desired Competencies
<ul><li>Excellent customer service, sales and closing skills.</li>
<li>Ability to work in a fast-paced and customer service-oriented environment.</li>
<li>Understanding of industry terms and their meaning.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Respects and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Performs duties under pressure and meets deadlines in a timely manner.</li>
<li>Works well both as part of a team and independently.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Desire to learn and take initiative on projects and tasks.</li>
<li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li>
<li>Driven team player looking to bring positive energy to the team.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention sales and marketing.</li>
<li>Proficient in Microsoft Word, Outlook and Excel.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li>
<li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li>
<li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li>
<li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Leasing Consultant - Viv

Leasing Consultant - Modera Southlake Union

Greystar

<div>ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. 
JOB DESCRIPTION SUMMARY
Ballard Public Lofts has an immediate opening for an experienced Leasing Professional! Our team members are high performers that care about customer service and exceed expectations. The Leasing Professional plays a critical role in our success.
 
 
This position is responsible for coordinating the community&rsquo;s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
JOB DESCRIPTION<div><div>
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.</div><div> 
What your day might look like</div><div><ul><li>
Being part of a team and having fun while providing excellent customer service</li></ul></div><div><ul><li>
Conduct prospect building and apartment tours, including virtual leasing and in-person tours</li></ul></div><div><ul><li>
Ensuring a stellar move-in experience for our customers'</li></ul></div><div><ul><li>
Market research on comps for marketing and advertising purposes</li></ul></div><div><ul><li>
Community event planning and execution</li></ul></div><div><ul><li>
Follow up with prospects by phone and email</li></ul></div><div><ul><li>
Utilizing social media and internet platforms to market available units</li></ul></div><div><ul><li>
Assisting in lease renewals</li></ul></div><div><ul><li>
Respond to resident concerns</li></ul></div><div> 
What we are looking for</div></div><div><div><ul><li>
Previous sales and customer service experience desired, but a positive can-do attitude is required</li></ul></div><div><ul><li>
Proficient in MS Office Suite, additional property management software (Yardi/One Site) desired but not required</li></ul></div><div><ul><li>
Demonstrated ability to read, write, and communicate effectively and complete legal documents, sell and explain apartment features, and answer resident questions</li></ul></div><div><ul><li>
High level of professionalism in both manner and dress</li></ul></div><div> 
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we&rsquo;re looking for you!</div></div><div>
Essential Responsibilities: 
<ul><li>Performs all sales and leasing activities to achieve the community&rsquo;s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
</li><li>Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.</li><li>Stays informed about current market and competitor conditions that may impact the community&rsquo;s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community&rsquo;s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the community and show units meet the Company&rsquo;s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community&rsquo;s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.</li><li>Executes and performs activities in support of the community&rsquo;s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li></ul></div><div>
Required Licenses or Certifications: 
<ul><li>Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions</li></ul></div><ul><li>Incumbents must have valid driver&rsquo;s license to operate a golf cart on property.</li></ul><h1 class="jobSectionHeader">
Physical Demands:</h1><ul><li>
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.</li><li>
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).</li><li>
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.</li><li>
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li><li>
Incumbents must be able to work a flexible work schedule, which includes taking &ldquo;call&rdquo; during evenings, weekends and holidays.</li></ul>
#LI-KL
The hourly range for this position is $22.50 - $24.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.<ul><li>
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.</li><li>
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.</li></ul>
Robust Benefits Offered*:<ul><li>
Competitive Medical, Dental, Vision, and Disability &amp; Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>
401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>
Employee Assistance Program.</li><li>
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.</li><li>
Charitable giving program and benefits.</li></ul><ul><li>Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.</li></ul>
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.</div>

Leasing Professional - Ballard Public Lofts

<div>ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. 
JOB DESCRIPTION SUMMARY
Toscana has an immediate opening for an experienced Leasing Professional! Our team members are high performers that care about customer service and exceed expectations. The Leasing Professional plays a critical role in our success. 
 
 
 
This position is responsible for coordinating the community&rsquo;s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
JOB DESCRIPTION<div><div>
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.</div><div> 
What your day might look like</div><div><ul><li>
Being part of a team and having fun while providing excellent customer service</li></ul></div><div><ul><li>
Conduct prospect building and apartment tours, including virtual leasing and in-person tours</li></ul></div><div><ul><li>
Ensuring a stellar move-in experience for our customers'</li></ul></div><div><ul><li>
Market research on comps for marketing and advertising purposes</li></ul></div><div><ul><li>
Community event planning and execution</li></ul></div><div><ul><li>
Follow up with prospects by phone and email</li></ul></div><div><ul><li>
Utilizing social media and internet platforms to market available units</li></ul></div><div><ul><li>
Assisting in lease renewals</li></ul></div><div><ul><li>
Respond to resident concerns</li></ul></div><div> 
What we are looking for</div></div><div><div><ul><li>
Previous sales and customer service experience desired, but a positive can-do attitude is required</li></ul></div><div><ul><li>
Proficient in MS Office Suite, additional property management software (Yardi/One Site) desired but not required</li></ul></div><div><ul><li>
Demonstrated ability to read, write, and communicate effectively and complete legal documents, sell and explain apartment features, and answer resident questions</li></ul></div><div><ul><li>
High level of professionalism in both manner and dress</li></ul></div><div> 
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we&rsquo;re looking for you!</div></div><div>
Essential Responsibilities: 
<ul><li>Performs all sales and leasing activities to achieve the community&rsquo;s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
</li><li>Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.</li><li>Stays informed about current market and competitor conditions that may impact the community&rsquo;s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community&rsquo;s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the community and show units meet the Company&rsquo;s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community&rsquo;s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.</li><li>Executes and performs activities in support of the community&rsquo;s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li></ul></div><div>
Required Licenses or Certifications: 
<ul><li>Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions</li></ul></div><ul><li>Incumbents must have valid driver&rsquo;s license to operate a golf cart on property.</li></ul><h1 class="jobSectionHeader">
Physical Demands:</h1><ul><li>
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.</li><li>
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).</li><li>
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.</li><li>
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li><li>
Incumbents must be able to work a flexible work schedule, which includes taking &ldquo;call&rdquo; during evenings, weekends and holidays.</li></ul>
#LI-KL
The hourly range for this position is $20.50 - $23.34
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.<ul><li>
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.</li><li>
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.</li></ul>
Robust Benefits Offered*:<ul><li>
Competitive Medical, Dental, Vision, and Disability &amp; Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>
401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>
Employee Assistance Program.</li><li>
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.</li><li>
Charitable giving program and benefits.</li></ul><ul><li>Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.</li></ul>
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.</div>

Leasing Professional - Toscana

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