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legal customer service representative

Law Offices of Robert S. Gitmeid & Associates

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are a consumer protection law firm located in the Financial District of New York City, providing representation to consumers who have been harassed or otherwise deceived by creditors and debt collectors. With our growing firm, we offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you!<br>
<br>
<b>Legal Customer Service Representative</b><br>
</div><div>We&rsquo;re currently seeking a full-time Legal Customer Service Representative with office support experience to support our attorneys in litigation-related matters and also to provide administrative support to the office staff. The ideal candidate has strong organizational skills, and is willing to take on a heavy workload. This is a perfect opportunity for a hard worker who is interested in a friendly yet fast-paced environment.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li><b>
Manage a high-volume of client interactions within a structured call center environment.</b></li>
<li>Use of Sales<i>f</i>orce CRM software to facilitate the process of responding to clients concerns via phone.</li>
<li>Working with collections agencies via phone to obtain documentation of settlements.</li>
<li>Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria.</li>
<li>Uploading these documents to our system.</li>
<li>Other ad hoc tasks as needed.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
Minimum of 1-year office support experience</li>
<li>Possess superior organizational and time-management skills</li>
<li>Must be computer literate: Ability to easily learn the Firm&rsquo;s case management software</li>
<li>Highest ethical standards and professional integrity</li>
<li>Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties</li>
<li>Fluent in Spanish a plus</li>
<li>Experience with Salesforce a plus</li></ul><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><br>
<ul>
<li>
Compensation is competitive and commensurate with expertise and previous experience</li>
<li>Hybrid Work Environment</li>
<li>Training &amp; Guidance</li>
<li>Medical, Dental &amp; Vision Benefits</li>
<li>401K Benefits with Employer Match</li>
<li>Pre-tax Transit Benefits</li>
<li>Paid Time Off (PTO)</li>
<li>Business Casual Dress Code</li>
<li>An incredible team of smart and supportive people!</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Law Offices of Robert S. Gitmeid &amp; Associates</b></h3><div>
The Law Offices of Robert S. Gitmeid &amp; Associates, PLLC is a consumer-advocacy law firm based in New York City. Our practice is dedicated to providing first-rate legal representation to clients who face various challenges from their creditors. Our law firm employs creative legal strategies and theories that are at the cutting edge of consumer law, giving our clients an advantage when dealing with large, and often aggressive, creditors. With our clients, we confront their legal challenges together, unravel the seemingly complex issues of consumer law, and ultimately improve the quality of their lives once again.</div></div>

Legal Customer Service Representative

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are a consumer protection law firm located in the Financial District of New York City, providing representation to consumers who have been harassed or otherwise deceived by creditors and debt collectors. With our growing firm, we offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you!<br>
<br>
<b>Legal Customer Service Representative</b><br>
</div><div>We&rsquo;re currently seeking a full-time Legal Customer Service Representative with office support experience to support our attorneys in litigation-related matters and also to provide administrative support to the office staff. The ideal candidate has strong organizational skills, and is willing to take on a heavy workload. This is a perfect opportunity for a hard worker who is interested in a friendly yet fast-paced environment.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li><b>
Manage a high-volume of client interactions within a structured call center environment.</b></li>
<li>Use of Sales<i>f</i>orce CRM software to facilitate the process of responding to clients concerns via phone.</li>
<li>Working with collections agencies via phone to obtain documentation of settlements.</li>
<li>Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria.</li>
<li>Uploading these documents to our system.</li>
<li>Other ad hoc tasks as needed.</li>
<li><b>This role will be based from your home between 11am EST- 8pm EST (after completing 6 weeks of onboarding between 9am EST -6pm EST).</b></li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
Minimum of 1-year office support experience</li>
<li>Possess superior organizational and time-management skills</li>
<li>Must be computer literate: Ability to easily learn the Firm&rsquo;s case management software</li>
<li>Highest ethical standards and professional integrity</li>
<li>Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties</li>
<li>Fluent in Spanish</li>
<li>Experience with Salesforce a plus</li></ul><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><br>
<ul>
<li>
Compensation is competitive and commensurate with expertise and previous experience</li>
<li>Training &amp; Guidance</li>
<li>Medical, Dental &amp; Vision Benefits</li>
<li>401K Benefits with Employer Match</li>
<li>Paid Time Off (PTO)</li>
<li>Business Casual Dress Code</li>
<li>An incredible team of smart and supportive people!</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Law Offices of Robert S. Gitmeid &amp; Associates</b></h3><div>
The Law Offices of Robert S. Gitmeid &amp; Associates, PLLC is a consumer-advocacy law firm based in New York City. Our practice is dedicated to providing first-rate legal representation to clients who face various challenges from their creditors. Our law firm employs creative legal strategies and theories that are at the cutting edge of consumer law, giving our clients an advantage when dealing with large, and often aggressive, creditors. With our clients, we confront their legal challenges together, unravel the seemingly complex issues of consumer law, and ultimately improve the quality of their lives once again.</div></div>

Bilingual Legal Customer Service Representative (WFH 11am-8pm EST)

Robert Half

<div>
 We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 &bull; Respond to inbound client calls with professionalism and resolve inquiries promptly.
 <br/>
 &bull; Manage customer interactions through email correspondence, ensuring accurate and timely communication.
 <br/>
 &bull; Perform data entry tasks to update and maintain records efficiently.
 <br/>
 &bull; Schedule appointments and coordinate meetings as needed.
 <br/>
 &bull; Utilize Microsoft Excel and Word to create reports and track relevant information.
 <br/>
 &bull; Handle inbound and outbound calls to address customer needs effectively.
 <br/>
 &bull; Process orders and ensure accuracy in entry and follow-ups.
 <br/>
 &bull; Work collaboratively with the team to ensure seamless service delivery.
 <br/>
 &bull; Leverage Yardi software to manage property-related tasks and operations.
 <br/>
 &bull; Maintain a high level of organization and attention to detail in all tasks.
 <br/>
 &bull; Minimum of 1 year of experience in customer service or call center roles.
 <br/>
 &bull; Proficiency in Microsoft Office, particularly Excel and Word.
 <br/>
 &bull; Experience with Yardi software is preferred.
 <br/>
 &bull; Strong communication skills, both verbal and written.
 <br/>
 &bull; Ability to manage multiple tasks and prioritize effectively.
 <br/>
 &bull; Familiarity with the Real Estate industry is a plus.
 <br/>
 &bull; Detail-oriented with excellent organizational abilities.
 <br/>
 &bull; Comfortable working onsite for at least three days a week.
 <br/>
 TalentMatch
 <sup>
  &reg;
 </sup>
 <br/>
 <br/>
 <p>
  Robert Half is the world&rsquo;s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
 </p>
 <br/>
 <br/>
 <p>
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
 </p>
 <br/>
 <br/>
 <p>
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
 </p>
 <br/>
 <br/>
 <p>
  &copy; 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking &ldquo;Apply Now,&rdquo; you&rsquo;re agreeing to Robert Half&rsquo;s Terms of Use and Privacy Notice.
 </p>
</div>


Customer Service Representative

Building Service 32BJ Benefit Funds

<p></p><div><div><div><div><div><b>Job Code</b><br>
<b>1054</b></div><div><b><br>
Department Name</b><br>
<b>Legal Fund Admin</b></div><div><b><br>
Reports To</b><br>
<b>Director, Operations &amp; Strategy</b></div></div><div><div><b><br>
FLSA Status</b><br>
<b>Exempt</b></div><div><b><br>
Union Code</b><br>
<b>N/A</b></div><div><b><br>
Management</b><br>
<b>Yes</b></div></div></div></div><div></div><div><div><div><b><br>
About Us:</b></div></div><div><div><div><div><div><br>
Building Services 32BJ Benefit Funds (&ldquo;the Funds&rdquo;) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.</div><div></div><div><br>
The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.</div><div></div><div><br>
32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&amp;O, Azure, AWS, SQL, Snowflake, QlikView, and more.</div><div></div><div><br>
Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A</div></div></div></div></div></div><div></div><div><div><div><b><br>
Job Summary:</b></div></div><div><div><div><div><div><br>
The <b>Building Service 32BJ Legal Services Fund</b> supports a large, and geographically diverse membership base of approximately 185,000 active members annually. While not all eligible members access legal services each year, the Fund is responsible for ensuring access, coverage, and compliance for this population across multiple jurisdictions and areas of law. The Fund provides coverage across a broad range of legal matters, with Immigration matters representing the largest share of cases, followed by Matrimonial and Family Law matters. These legal services are provided by Staff Attorneys, who are directly employed by the Fund and primarily handle matters arising in New York City, and Cooperating Attorneys (CA), who are external counsel retained and paid by the Fund to handle cases outside New York City, matters involving conflict of interest, or cases requiring geographic reach beyond the Fund's in-house capacity. The Legal Services Fund is supported by a team of 58 professionals, consisting of 16 staff attorneys, 10 paralegals, 10 intake specialists, 4 legal assistants, 7 operations staff, and 11 management staff members.</div><div></div><div><br>
Under the supervision of the Director, Operations &amp; Strategy, the <b>Manager, Legal Services Fund Administration</b> is responsible for managing the administrative operations of the Legal Fund, including supervising non-attorney personnel, evaluating and managing the Fund's information systems, assisting in the management of the Fund's finances, supporting the coordination of the Fund's client services and evaluation, managing and supervising the facilities of the Fund. The Manager, Legal Services Fund Administration assists the Fund's supervising staff in recruitment, training and improving the total quality of the practice of law for the Fund.</div></div></div></div></div></div><div></div><div><div><div><b><br>
Essential Duties and Responsibilities:</b></div></div><div><div><div><div><div><br>
<ul><li>
Manage hiring, onboarding, and professional development for the Legal Fund, including recruitment and training of staff in collaboration with the supervisory team and Benefit Funds' HR department</li></ul></div></div><div><div><br>
<ul><li>
Supervise personnel, including Intake Specialists, Assistant Manager and Administrative staff in performing the duties necessary to support the goals of the Legal Fund</li></ul></div></div><div><div><br>
<ul><li>
Provide coaching and constructive feedback to staff members to promote staff development</li></ul></div></div><div><div><br>
<ul><li>
Strengthen and/or develop operations and systems including case management, calendaring, timekeeping, expense tracking, vendor management, personnel files, and maintain/develop policies and procedures documents</li></ul></div></div><div><div><br>
<ul><li>
Work with Human Resources on recruitment and employee relations for the Legal Fund, including counseling personnel who are not complying with Fund procedures and standards and taking disciplinary action if necessary</li></ul></div></div><div><div><br>
<ul><li>
In conjunction with the Fund's Director and the Human Resources team, participate in collective bargaining negotiations</li></ul></div></div><div><div><br>
<ul><li>
Organize and facilitate staff meetings and multiple touch points for communication among the organization's stakeholders</li></ul></div></div><div><div><br>
<ul><li>
Maintain personnel records for all employees</li></ul></div></div><div><div><br>
<ul><li>
Maintain records of CLE compliance for Attorneys</li></ul></div></div><div><div><br>
<ul><li>
Maintain and update Legal Fund policies</li></ul></div></div><div><div><br>
<ul><li>
Administer the Fund's timekeeping records and maintain accurate documentation</li></ul></div></div><div><div><br>
<ul><li>
Serve as back-up for regular processing of financial processes including Positive Pay, Escrow, NACHA and ACH systems in addition to responding to requests made by auditors</li></ul></div></div><div><div><br>
<ul><li>
Drive Fund culture initiatives to foster collaboration and staff engagement</li></ul></div></div><div><div><br>
<ul><li>
Conduct periodic evaluations of the technology equipment used by the Fund, including hardware and software to determine whether upgrades or elimination are required</li></ul></div></div><div><div><br>
<ul><li>
Manage records retention, including information storage and retrieval</li></ul></div></div><div><div><br>
<ul><li>
Maintain directories and storage of document templates across departments, and proactively make updates as needed</li></ul></div></div><div><div><br>
<ul><li>
Coordinate and implement procedures concerning members' eligibility</li></ul></div></div><div><div><br>
<ul><li>
Manage the telephone system, including assessments to ensure the Fund has a cost effective and up-to-date system</li></ul></div></div><div><div><br>
<ul><li>
Monitor call analytics and reports</li></ul></div></div><div><div><br>
<ul><li>
Handle coordination of IT service tickets</li></ul></div></div><div><div><br>
<ul><li>
Work with Legal Fund supervisors in creating efficiencies and identifying new initiatives within their departments</li></ul></div></div><div><div><br>
<ul><li>
Manage all aspects of the accounts payable process, including payment of vendor invoices, drafting of memos, contract negotiations, and maintaining documentation</li></ul></div></div><div><div><br>
<ul><li>
Perform testing of hardware and software platforms as needed</li></ul></div></div><div><div><br>
<ul><li>
Manage departmental vendors and contracts (e.g., malpractice insurance, library and research tools)</li></ul></div></div><div><div><br>
<ul><li>
Manage interpreter relations and organize interpretation for calls, in-person meetings, and court appearances</li></ul></div></div><div><div><br>
<ul><li>
Office space planning, including renovation of office space when necessary</li></ul></div></div><div><div><br>
<ul><li>
Coordinate with Facilities regarding new and ongoing maintenance requests</li></ul></div></div><div><div><br>
<ul><li>
Requisition of office furniture, including assessment of accommodation requests in conjunction with Facilities as required</li></ul></div></div><div><div><br>
<ul><li>
Maintain office equipment, including printers/copiers, scanners, fax machines, postage and other mail equipment</li></ul></div></div><div><div><br>
<ul><li>
Coordinate with relevant entities in any supplies request, including ordering of Legal Fund supplies</li></ul></div></div><div><div><br>
<ul><li>
Coordinate with the Mailroom and IT on any digital mail or physical mail processes including daily mail run coverage</li></ul></div></div><div><div><br>
<ul><li>
Manage the legal intake program, including quality and accuracy of client interactions, ensuring timely review of complaints, accurate records and reporting</li></ul></div></div><div><div><br>
<ul><li>
Perform quality review checks of staff-client interactions</li></ul></div></div><div><div><br>
<ul><li>
Administer all aspects of the Legal Fund's seminar program</li></ul></div></div><div><div><br>
<ul><li>
Collaborate with Member Engagement and Communications on member outreach initiatives</li></ul></div></div><div><div><br>
<ul><li>
Answer inquiries from clients, vendors, and other Funds</li></ul></div></div><div><div><br>
<ul><li>
Coordinate the preparation and periodic updating of the Fund's informational materials</li></ul></div></div><div><div><br>
<ul><li>
Display sensitivity and nuance in the handling of client matters</li></ul></div></div><div><div><br>
<ul><li>
Anticipate the additional resources necessary to provide legal services to a growing base of members</li></ul></div></div><div><div><br>
<ul><li>
Performing any other relevant, related or pertinent work or duties as requested or assigned by Legal Fund supervisors</li></ul></div></div></div></div></div></div><div></div><div><div><div><b><br>
Qualifications (Competencies):</b></div></div><div><div><div><div><div><br>
<ul><li>
4+ years of experience in the operations of a complex and busy organization</li><li>
Prior experience in legal administration, legal operations, or legal project management preferred</li></ul></div></div><div><div><br>
<ul><li>
Confidence in taking initiative, thinking creatively, problem solving, working well under pressure, and managing projects effectively</li></ul></div></div><div><div><br>
<ul><li>
Ability to autonomously manage multiple tasks, projects, and responsibilities in parallel</li></ul></div></div><div><div><br>
<ul><li>
Excellent supervision skills and enthusiasm for leading and managing people</li></ul></div></div><div><div><br>
<ul><li>
Strong organizational, planning, and time management skills</li></ul></div></div><div><div><br>
<ul><li>
Exceptional attention to detail</li></ul></div></div><div><div><br>
<ul><li>
Strong oral and written communications skills, including editing and proofreading skills</li></ul></div></div><div><div><br>
<ul><li>
Experience working collaboratively and coordinating responsibilities with colleagues across departments on projects</li></ul></div></div><div><div><br>
<ul><li>
Experience using software/technology that supports legal operations (e.g., case management, time-keeping, expense and invoice processing, accounting, call center, etc.)</li></ul></div></div><div><div><br>
<ul><li>
Proficiency with Microsoft Office, Adobe Acrobat, and experience with spreadsheets and databases</li></ul></div></div></div></div></div></div><div></div><div><div><div><b><br>
Soft Skills (Interpersonal Skills):</b></div></div><div><div><div><div><div><br>
<ul><li>
Strong active listening skills and demonstrates attentiveness to concerns raised by staff</li></ul></div></div><div><div><br>
<ul><li>
Exercises sound judgment when prioritizing competing demands, handling sensitive matters, and escalating issues appropriately.</li></ul></div></div><div><div><br>
<ul><li>
Navigates sensitive information with discretion, professionalism, and emotional intelligence.</li></ul></div></div><div><div><br>
<ul><li>
Adaptable to changing organizational needs and changes.</li></ul></div></div></div></div></div></div><div></div><div><div><div><b><br>
Education:</b></div></div><div><div><div><div><br>
Master's degree preferred, Bachelor's degree required in Political Science, Legal Studies, Business Administration, or other relevant fields required.</div></div></div></div></div><div></div><div><div><div><b><br>
Language Skills:</b></div></div><div><div><div><div><br>
Bilingual in English and Spanish preferred</div></div></div></div></div><div></div><div><div><div><b><br>
Reasoning Ability:</b></div></div><div><div><div><div><br>
High</div></div></div></div></div><div></div><div><div><div><b><br>
Physical Demands:</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.</div></div><div><div><div><div><div><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.</div><div><ul><li>
Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling</li><li>
Over 2/3 of the time: Talking or Hearing</li><li>
100% of the time: Using Hands</li></ul></div></div></div></div></div></div><div></div><div><div><div><b><br>
Work Environment:</b></div></div><div><div><div><div><div><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div><div><ul><li>
1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.</li></ul></div></div></div></div></div></div></div><p></p>

Manager, Legal Services Fund Administration

18th Judicial District Court

<div>
 <p>
  PURPOSE
 </p>
 <p>
  Under supervision of the 18 JDC FINS Director, the purpose of the position is to conduct conferences and make recommendations to the Court, establish FINS/IFSP (Informal Family Service Plan) agreements, and in general, accomplish the activities enumerated in the Louisiana Children's Code Title VII.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position is characterized by the performance of a variety of complex administrative, case management, and legal duties. Incumbent may be responsible for on-going or re-occurring cases.
 </p>
 <p>
  Incumbent must possess knowledge of the Children's Code and available social services.
 </p>
 <p>
  Responsibilities may differ depending on the assignment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  ESSENTIAL FUNCTIONS
 </p>
 <p>
  The list of essential functions, as outlined herein, is intended to be representative of the tasks performed by a FINS case manager. The omission of an essential function does not preclude the Director from assigning duties not listed herein if such functions are a logical assignment to the position. The FINS Officer is responsible for FINS duties to include but not limited to:
 </p>
 <p>
  - Receive complaints alleging that a family is in need of services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Review screening information regarding preliminary investigation into the merits of the allegations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Identify any public institutions or agencies having the legal responsibility and ability to supply any needed services to the child and family.
 </p>
 <p>
  Assure notification to all parties of the time and location of the conference Review court records to determine appropriate legal/court action
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Review reports from schools, probation officers, screeners, police and court and monitor reports as needed to determine appropriate judicial response
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Conduct conferences including the questioning of witnesses, determination of facts, and resolution of factual disputes and legal issues presented
 </p>
 <p>
  <br/>
 </p>
 <p>
  -Assess and define problem behaviors in the family; recommend and assist in the implementation of appropriate solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Write the Informal Family Services Plan or resulting agreement from the conference, if any
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Coordinate the implementation of the resulting agreement, if any Prepare and sign minute entries which summarize meetings/conferences.
 </p>
 <p>
  Prepare rules to set or continue conferences
 </p>
 <p>
  Work cooperatively with administrative staff, clerks, and other agencies Refer the case for petition and an adjudication hearing, if necessary.
 </p>
</div>


Case Manager

ABC Legal Services

<div><p><b>About ABC Legal Services:</b></p>
<p>
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.</p>
<p>
ABC Legal Service is proud to be the nation's trusted industry leader in legal services. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!</p>
<h3 class="jobSectionHeader"><b>
Job Overview</b></h3>
<p>
ABC Legal Services is seeking an experienced <b>Enterprise Sales Representative</b> to drive high-value client acquisition and long-term enterprise growth. This role is designed for a <b>pure Enterprise hunter</b> who can land complex organizations, retain strategic relationships, and scale accounts over time.</p>
<p>
You will own the full Enterprise sales motion&mdash;<b>Land, Retain, Scale</b>&mdash;serving as a strategic partner to clients while aligning their operational needs with ABC Legal's long-term vision. This role requires comfort selling into multi-stakeholder environments, navigating longer sales cycles, and expanding enterprise relationships beyond the initial win.</p>
<h3 class="jobSectionHeader"><b>
Core Responsibilities (Land &bull; Retain &bull; Scale)</b></h3>
<p><b>
Land</b></p>
<ul>
<li>Prospect, qualify, and close new enterprise-level B2B clients through disciplined outbound and inbound efforts</li>
<li>Lead consultative discovery conversations with senior decision-makers</li>
<li>Manage complex sales cycles involving multiple stakeholders, approvals, and use cases</li>
</ul>
<p><b>Retain</b></p>
<ul>
<li>Establish strong executive-level relationships built on trust, credibility, and results</li>
<li>Partner with onboarding and account management teams to ensure successful implementation and adoption</li>
<li>Maintain ownership of the client relationship post-close to ensure long-term satisfaction</li>
</ul>
<p><b>Scale</b></p>
<ul>
<li>Identify expansion opportunities within existing enterprise accounts</li>
<li>Drive additional service adoption and increased volume through strategic account planning</li>
<li>Position ABC Legal as a long-term partner rather than a point solution</li>
</ul>
<p><b>Operational Excellence</b></p>
<ul>
<li>Build and manage a healthy enterprise pipeline with accurate forecasting</li>
<li>Maintain disciplined CRM hygiene in HubSpot (or equivalent)</li>
<li>Collaborate cross-functionally to deliver a white-glove client experience</li>
</ul><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<ul><li><b>4+ years of Enterprise or complex B2B sales experience</b> (services, SaaS, or solution-based selling preferred)</li>
<li><b>Background working with law firms, corporate legal departments, or regulated industries</b></li>
<li>Demonstrated success landing and expanding large, multi-location or multi-stakeholder accounts</li>
<li>Strong executive presence with excellent verbal and written communication skills</li>
<li>Strategic, consultative mindset focused on long-term value creation</li>
<li>Self-directed, disciplined, and performance-driven</li>
<li>Comfortable working remotely with occasional travel</li>
<li>Proficiency in Microsoft Office and CRM platforms (HubSpot preferred)</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Skills &amp; Experience</b></h3>
<ul><li>Experience selling <b>legal services, professional services, or SaaS platforms</b></li>
<li>Proven success managing <b>multi-location, multi-state, or national accounts</b></li>
<li>Familiarity with <b>land-and-expand sales motions</b> in enterprise environments</li>
<li>Ability to translate operational pain points into strategic solutions</li>
<li>Strong account planning, pipeline management, and forecasting discipline</li>
</ul><h3 class="jobSectionHeader"><b>Why ABC Legal</b></h3>
<p>
ABC Legal offers a platform built for Enterprise growth&mdash;where performance matters, relationships matter, and scale matters. This is an opportunity to own meaningful accounts, influence client strategy, and directly contribute to the company's long-term expansion.</p>
<p>
If you're energized by landing complex deals, nurturing strategic relationships, and scaling enterprise partnerships, ABC Legal is where you'll thrive.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Drive new B2B business and develop and maintain the sales pipeline</li>
<li>Ability to move prospects along the sales cycle</li>
</ul>
<div><div><p><b>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!</b></p>
<p><b>
Benefits:</b></p>
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li>
</ul>
<p><b>Schedule: Full Time, M-F, 8-5Est</b><br>
<b>Traveling: Though this position is remote, you will have to occasionally travel to see clients</b><br>
<b>Starting Pay</b>: $60,000 - $75,000, depending on experience, plus commission</p></div></div></div>

Enterprise Sales Representative

State of New Hampshire

<div>
 <strong>
  State of New Hampshire Job Posting
  <br/>
  <br/>
 </strong>
 <strong>
  Judicial Branch
  <br/>
  <br/>
 </strong>
 7th Circuit Court
 <br/>
 <br/>
 Dover, NH
 <br/>
 <br/>
 <strong>
  Per Diem Court Security Officer
  <br/>
  <br/>
 </strong>
 3 Day Per Diem
 <br/>
 <br/>
 $169.87 Per Day
 <br/>
 <br/>
 Position #: CT1210201114
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 <br/>
 ASAP: 463/26-043
 <br/>
 <br/>
 The State of New Hampshire, Judicial Branch, 7th Circuit Court, has a per diem vacancy for Court Security Officer.
 <br/>
 <br/>
 <strong>
  Summary:
  <br/>
  <br/>
 </strong>
 Ensures the safety of court staff and court users by screening court visitors for prohibited items, making security checks of premises, and responding to security incidents. Greets and assists court visitors in locating appropriate court areas. Assists court staff as needed.
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Education and Experience:
  <br/>
  <br/>
 </strong>
 A high school diploma (or GED equivalent).
 <br/>
 <br/>
 At least one (1) year of related work in a security-related or law enforcement field. Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.
 <br/>
 <br/>
 <strong>
  Licenses or Certifications:
  <br/>
  <br/>
 </strong>
 New Hampshire license to carry firearms preferred but not required. Valid Driver&rsquo;s License.
 <br/>
 <br/>
 <strong>
  Knowledge, Skills, and Abilities:
  <br/>
  <br/>
 </strong>
 Legal terminology, court procedures and courtroom etiquette.
 <br/>
 <br/>
 State of New Hampshire&rsquo;s Statutes, rules and administrative orders, policies and procedures, applicable Federal rules and requirements.
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 <br/>
 Record retention guidelines.
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 <br/>
 Modern security equipment, techniques, and procedures.
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 <br/>
 Court procedures and policies and legal documents pertaining to the court of assignment.
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 <br/>
 Security processes and procedures.
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 <br/>
 Suspicious or explosive devices, various types of weapons and hidden weapon designs.
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 <br/>
 Firearms and basic first aid.
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 <br/>
 Data gathering, compilation, planning and analysis.
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 <br/>
 Observation and attention to detail.
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 <br/>
 Operation of court security equipment.
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 <br/>
 Customer service.
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 <br/>
 Teamwork.
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 <br/>
 Meet schedules and deadlines of the work.
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 <br/>
 Perform a variety of duties, often changing from one task to another of a different nature.
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 <br/>
 Express ideas clearly and concisely, both verbally and in writing.
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 <br/>
 Establish and maintain effective and cooperative working relationships with associates and representatives of other federal and state departments, courts and the general public.
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 <br/>
 Follow oral and written instructions.
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 <br/>
 React calmly in stressful situations.
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 <br/>
 Maintain a secure court environment.
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 <br/>
 Recognize and react to emergency situations.
 <br/>
 <br/>
 Remain alert.
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 <br/>
 Demonstrate use of a firearm.
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 <br/>
 <strong>
  Other Requirements:
  <br/>
  <br/>
 </strong>
 Successful completion of a background check, including a criminal records check.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 Provides security for judges, members of the New Hampshire Bar Association, court staff, and members of the public.
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 <br/>
 Protects the privacy and ensures the safety of judges; maintains order and decorum within the courtroom.
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 Observes movement of the public in the courthouse and questions suspicious persons.
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 Performs security screening and removes firearms, weapons, and/or contraband as necessary.
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 <br/>
 Provides routine information regarding court procedures to the public, witnesses, litigants, and attorneys.
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 Inspects courtroom, judge&rsquo;s chambers and other court related areas and provides perimeter checks for weapons, contraband and explosives.
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 Provides security for prisoners, witnesses, and public in the courtroom and adjacent areas.
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 <br/>
 May transport prisoners from courtroom to in-court holding cells.
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 <br/>
 Announces formal opening and closing of court sessions.
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 Analyzes potential disruptive situations and reacts in a positive manner; exerts authority to maintain courtroom order.
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 Escorts unruly persons from the court at the request of the judge and ensures visitors adhere to court guidelines regarding noise, food, and smoking.
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 <br/>
 Provides general messenger service as required by judges and the clerk&rsquo;s office.
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 <br/>
 Patrols physical areas of the building and grounds.
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 <br/>
 Conducts security control in the parking lot and escorts court staff to and from vehicles.
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 <br/>
 Responds to requests for assistance, provides initial response for first aid.
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 <br/>
 Interacts with state, county, and local law enforcement agencies as required.
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 <br/>
 Completes weapons logs and incident reporting.
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 <br/>
 Exercises the power of arrest when necessary.
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 <br/>
 <strong>
  Disclaimer Statement:
  <br/>
  <br/>
 </strong>
 The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform tasks other than those specifically presented in this description.
 <br/>
 <br/>
 For further information please contact Jennifer Zdon, Human Resources at Jzdon@courts.state.nh.us.
 <br/>
 <br/>
 EOE
 <br/>
 <br/>
 TDD Access: Relay NH 1-800-735-2964
</div>


COURT SECURITY OFFICER (3-Day)

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