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desktop support technician

live chat support fully remote

ADF Medical

<div>
 <strong>
  JOB OPENING &mdash; Live Chat Support (Fully Remote)
 </strong>
 <strong>
  ADF Medical Services Inc.
  <br/>
  <br/>
 </strong>
 We're hiring a responsive and professional
 <strong>
  Fully Remote Live Chat Support
 </strong>
 agent to assist our patients and clients through our digital chat platform in real time. If you're a fast typist with great written communication skills and a passion for helping people online &mdash; this role is for you.
 <br/>
 <br/>
 <strong>
  Role:
 </strong>
 Live Chat Support Agent (Fully Remote)
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Customer Support &amp; Patient Services
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Fully Remote
 <strong>
  🕐 Type:
 </strong>
 Full-Time / Part-Time
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond instantly to patient and client inquiries through our live chat platform
  </li>
  <li>
   Provide accurate and helpful information on services, appointments, billing, and support
  </li>
  <li>
   Manage multiple live chat conversations simultaneously with speed and professionalism
  </li>
  <li>
   Log and document all chat interactions accurately in our CRM system
  </li>
  <li>
   Identify and escalate urgent or unresolved issues to the appropriate team promptly
  </li>
  <li>
   Deliver a consistently warm and professional patient experience in every chat
  </li>
  <li>
   Follow all company communication guidelines and service quality standards
  </li>
  <li>
   Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay
  </li>
  <li>
   Health, dental &amp; vision benefits (full-time employees)
  </li>
  <li>
   Paid time off &amp; paid holidays
  </li>
  <li>
   Flexible shift options including evenings and weekends
  </li>
  <li>
   100% remote &mdash; work from anywhere
  </li>
  <li>
   Supportive team environment and ongoing coaching
  </li>
  <li>
   Career growth and advancement opportunities within ADF Medical Services
  </li>
 </ul>
</div>


Live Chat Support-Fully Remote

<div>
 <strong>
  JOB OPENING &mdash; Live Chat Support (Full-Time/Part-Time)
 </strong>
 <strong>
  ADF Medical Services Inc.
  <br/>
  <br/>
 </strong>
 We're hiring a responsive and professional
 <strong>
  Live Chat Support
 </strong>
 agent to assist our patients and clients through our digital chat platform in real time. Whether you're looking for full-time stability or part-time flexibility &mdash; we have a schedule that works for you. If you're a fast typist with great written communication skills and a passion for helping people &mdash; this role is for you.
 <br/>
 <br/>
 <strong>
  Role:
 </strong>
 Live Chat Support Agent (Full-Time/Part-Time)
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Customer Support &amp; Patient Services
 <strong>
  📍 Location:
 </strong>
 Fully Remote
 <strong>
  🕐 Type:
 </strong>
 Full-Time / Part-Time / Flexible Hours
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond instantly to patient and client inquiries through our live chat platform
  </li>
  <li>
   Provide accurate and helpful information on services, appointments, billing, and support
  </li>
  <li>
   Manage multiple live chat conversations simultaneously with speed and professionalism
  </li>
  <li>
   Log and document all chat interactions accurately in our CRM system
  </li>
  <li>
   Identify and escalate urgent or unresolved issues to the appropriate team promptly
  </li>
  <li>
   Deliver a consistently warm and professional patient experience in every chat
  </li>
  <li>
   Follow all company communication guidelines and service quality standards
  </li>
  <li>
   Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay for both full-time and part-time schedules
  </li>
  <li>
   Health, dental &amp; vision benefits (full-time employees)
  </li>
  <li>
   Paid time off &amp; paid holidays
  </li>
  <li>
   Flexible shift options including evenings and weekends
  </li>
  <li>
   100% remote &mdash; work from anywhere
  </li>
  <li>
   Supportive team environment and ongoing coaching
  </li>
  <li>
   Clear career growth path within ADF Medical Services
  </li>
 </ul>
</div>


Live Chat Support-FullTime/PartTime

Noblesoft Technologies

<div>
 <strong>
  Title : Desktop Support technician
  <br/>
  <br/>
 </strong>
 <strong>
  Location : Baltimore MD
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities :-
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Image and configure laptops and desktops for distribution to onsite, remote users and special projects.
  </li>
  <li>
   Provide hardware, software, network problem diagnosis / resolution via telephone, email, chat or remote support for customer&rsquo;s end users
  </li>
  <li>
   Route problems to internal 2nd and 3rd level IT support staff.
  </li>
  <li>
   Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
  </li>
  <li>
   Administer and provide User account provisioning.
  </li>
  <li>
   Use the ticketing system to document and manage problems and work requests and their respective resolutions and circumvention's.
  </li>
  <li>
   Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate
   <br/>
   <br/>
  </li>
 </ul>
 support teams and follow up until closure.
 <br/>
 <br/>
 <ul>
  <li>
   Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution,
   <br/>
   <br/>
  </li>
 </ul>
 and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
 <br/>
 <br/>
 <ul>
  <li>
   Perform user account management activities
   <br/>
   <br/>
  </li>
 </ul>
 Escalate complex problem to appropriate support specialists
 <br/>
 <br/>
 Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,
 <br/>
 <br/>
 presentation graphics, database management systems, electronic mail, and communications)
 <br/>
 <br/>
 <ul>
  <li>
   Troubleshoot client software and basic network connectivity problems
  </li>
  <li>
   Identify, evaluate and prioritize customer problems and complaints
  </li>
  <li>
   May train users and operators on a limited basis and/or may write training procedures
  </li>
  <li>
   Participate in on-going training and departmental development
  </li>
  <li>
   Routine maintenance updates with other IT staff and business units
  </li>
  <li>
   Provide all required documentation including standards, configurations and diagrams
  </li>
  <li>
   Provide knowledge transfer of End User Computing operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Technical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Disciplined, systematic problem solving skills required.
  </li>
  <li>
   Hands-on work experience with the following Windows Operating systems
  </li>
  <li>
   Clients: Windows10, Windows7, Windows Vista, Windows XP, Windows 2000
  </li>
  <li>
   Servers: Windows 2000, Windows 2003, Windows 2008,
  </li>
  <li>
   Knowledge of Active Directory, Exchange 2003/2007
  </li>
  <li>
   ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center or service NOW.
  </li>
  <li>
   Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  </li>
  <li>
   MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013.
  </li>
  <li>
   Internet browsers (e.g. Explorer, Chrome, Firefox) Ability to troubleshoot and solve JAVA and Flash player issues.
  </li>
  <li>
   VPN and remote dial-in users
  </li>
  <li>
   Support for laptop, desktops, and printers
  </li>
  <li>
   iPhone and Android mobile device support
  </li>
  <li>
   Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
  </li>
 </ul>
</div>


Desktop Support technician

LinQ Services

<div>Description:
<p><b>
Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management</b></p><p><b>
Job Description:</b></p><p>
Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. We are currently growing our support team to serve our clients 24/7 and are looking for <b>experienced call center workers</b> who are comfortable working in a queue and delivering exceptional customer service during <b>overnight </b>shifts to help us achieve this goal.</p><p>
This is a fully remote position open to individuals eligible to work in the <b>United States of America</b> and <b>Canada</b>. Individuals who are located near our <b>Pittsburgh, PA</b> offices will be given preference.</p><p>
Our Client Services Specialist II role is our experienced, client focused specialist position. They support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of building strong and lasting relationships with our valued clients through email, chat and phone support tickets. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client-centricity.</p><p><b>
Key Responsibilities:</b></p><ul><li>Respond to client e-mail, chat and phone support requests such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns.</li><li>Use multiple online systems and support tools to effectively resolve tickets.</li><li>Resolve assigned tickets accurately and in a timely manner.</li><li>Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly.</li><li>Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience.</li><li>Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times</li><li>Complete client bulk action requests as they come in or when they are assigned out by a manager or lead.</li><li>Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms.</li><li>Monitor and assist in team messaging platforms to assist fellow agents with inquiries.</li><li>Stay up to date with Technical and MDM (Mobile Device Management) training courses offered by LINQ.</li><li>Have knowledge of and assist clients with phone migrations.</li><li>Support as appropriate with escalated cases</li><li>Staff after hour support for on-call Holidays as needed.</li></ul><p><b>
Compensation:</b></p><p>
Hourly Wage: $20.19-22.12 plus an additional shift differential of $2 an hour</p><p>
This position is eligible for pre-approved overtime and performance based incentives</p><p><b>
Available Shifts:</b></p><p>
We are currently hiring for the following shifts:</p><p>
Thursday-Monday: 9:00PM - 6:00AM Eastern time (Tuesday/Wednesdays off)</p>
Requirements:
<p><b>
Required Qualifications-Candidates who do not meet these qualifications will not be considered:</b></p><ul><li><b>
Minimum 1 year of prior call center experience</b></li><li>
High school diploma, GED or equivalent</li><li>
Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up</li><li>
Dedicated private work location without significant background disruptions</li><li>
Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook).</li><li>
Excellent verbal and written communication skills with a focus on active listening.</li><li>
Strong interpersonal skills, with the ability to build rapport and trust with clients.</li><li>
Problem-solving mindset and the capacity to handle challenging situations with diplomacy.</li><li>
Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously.</li><li>
Customer-centric attitude with a genuine passion for providing top-notch service.</li><li>
Ability to work a flexible work schedule</li></ul><p><b>
Preferred Qualifications (Candidates meeting these qualifications will be a best match for the position)</b></p><ul><li>
Proficiency in using CRM software</li><li>
Two years of customer service experience.</li><li>
One-year prior experience with mobile or technical products.</li><li>
Prior Experience with Salesforce.</li><li>
Understanding of cellular services and markets.</li><li>
Basic knowledge of mobile devices set-up, usage and backup functions</li></ul></div>

Client Services Specialist II - Overnight Shift

House Buyers of America

<div><div><h3 class="jobSectionHeader"><b>Inside Acquisitions Specialist/ Lead Manager</b></h3>
</div>
<p></p><div><div><div><div><p>The Inside Sales/ Lead Manager is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads.</p>
<p>
What you will do:</p>
<ul>
<li>Answer inbound inquiries and prospect calls from web chat and call centers</li>
<li>Aggressive follow up on &quot;after-hours&quot; or missed calls</li>
<li>Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers</li>
<li>Set appointments for Real Estate Consultants to continue the sales process</li>
<li>Audit leads to ensure they're followed up on appropriately</li>
<li>Assign leads that aren't auto assigned to Real Estate Consultants</li>
<li>Follow up on aged leads</li>
<li>Provide general sales support</li>
</ul>
<p>About You:</p>
<ul>
<li>You have 2+ years of experience working in a high volume inbound/outbound call environment</li>
<li>You have followed up on leads to begin the lead qualification process</li>
<li>You have experience working with consumers/homeowners (preferred)</li>
<li>You have experience in real estate (preferred)</li>
<li>You have a Bachelor's Degree (preferred)</li>
<li>You have experience in real estate (preferred)</li>
</ul>
<p>Why we are a great place to work:</p>
<ul>
<li>Our company is FULLY REMOTE!</li>
<li>Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment!</li>
<li>Number of houses sold increased 119% in Q1 2026 vs Q1 2025</li>
<li>Revenue increased 102% in Q1 2026 vs Q1 2025</li>
<li>We're continuing our nationwide expansion. Over the last year we've expanded to 44 states and Washington DC!</li>
</ul>
<p><b>House Buyers of America</b> is a leading national home-buying company helping homeowners sell with confidence through a <b>simple, transparent, and hassle-free process</b>. Founded in 2001 and operating in <b>44 states</b>, the company blends decades of real estate expertise with <b>technology-driven operations</b> to deliver <b>speed, certainty, and consistent outcomes</b>. House Buyers of America has been recognized for its industry impact, including <b>Ernst &amp; Young Entrepreneur of the Year</b> and inclusion on the <b>Inc. 5000</b> list of America's fastest-growing companies.</p>
<p>
Buyers of America is proudly a member of the Inc 5000 list.<br>
House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age.</p>
<p>
www.HouseBuyersOfAmerica.com</p>
<p>
Compensation Range $60,000-$95,000 inclusive of base and bonus</p></div></div></div></div></div>

Inside Sales Specialist / Lead Manager (Real Estate)

Flywheel Digital

<div><div><h3 class="jobSectionHeader"><b>About Flywheel</b></h3>
<div>Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.</div></div><div><div>
<div>
<p><b>The Opportunity</b></p>
<p>
As a Content Account Manager at Flywheel, you&rsquo;ll work closely with clients and internal teams to deliver high-quality e-commerce content solutions. You will support client partnerships, help implement digital content strategies, and ensure projects are executed smoothly and effectively. This role combines hands-on project execution with collaborative account management, helping drive success for our clients.</p><br>
<p></p>
<p><b>
What You Will Do:</b></p>
<ul>
<li>Serve as a key point of contact for client accounts, developing positive business relationships and supporting the execution of content strategies that meet client goals.</li>
</ul><ul><li>Collaborate with strategists, other account managers, and client teams to coordinate the development and delivery of e-commerce content solutions, from planning through completion.</li>
</ul><ul><li>Work alongside content specialists, editors, and freelancers to ensure high-quality work and meet project milestones.</li>
</ul><ul><li>Manage multiple projects, monitor deadlines, and ensure deliverables align with client objectives. Help identify and resolve project challenges as they arise.</li>
</ul><ul><li>Contribute ideas to optimize internal processes and support ongoing improvements in content quality and project efficiency.</li>
</ul><ul><li>Help manage a network of freelance content creators, ensuring projects are matched to the right talent and maintaining Flywheel&rsquo;s standards through clear feedback and communication.</li>
</ul><ul><li>Provide regular updates, performance data, and project reports to clients, maintaining transparency and building trust.</li>
</ul><ul><li>Stay informed about trends in e-commerce, SEO, and digital content, and share relevant insights with your team.</li></ul><br>
<p></p>
<p><b>
Who You Are:</b></p>
<ul>
<li>2-4 years of relevant experience in content strategy, account management, or e-commerce, preferably in an agency or fast-paced environment.</li>
</ul><ul><li>Experience supporting client accounts and collaborating with cross-functional teams.</li>
</ul><ul><li>Strong writing, editing, and communication skills, with familiarity in AP style and digital content best practices (SEO, GEO, AEO).</li>
</ul><ul><li>Ability to help implement content strategies and contribute to achieving client results.</li>
</ul><ul><li>Team player with effective collaboration and interpersonal skills.</li>
</ul><ul><li>Excellent organizational and time-management abilities, with the capacity to manage multiple priorities and deadlines.</li>
</ul><ul><li>Understanding of e-commerce platforms and an interest in staying updated on industry trends and new technology.</li>
</ul><ul><li>Commitment to delivering great client service and building strong professional relationships.</li></ul></div><p></p><div><br>
</div>
</div><div></div><div><p>#LD-AD1</p>
</div></div><div><div>
<h3 class="jobSectionHeader"><b>Working at Flywheel</b></h3>
<div>We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.</div>
<ul><li>We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week</li>
<li>Competitive paid time off, including annual leave plus paid public holidays</li>
<li>Great learning and development opportunities</li>
<li>Benefits that help you live your best life</li>
<li>Parental leave and benefits</li>
<li>Volunteering opportunities</li>
<li>If you&rsquo;re looking to connect with teammates on a topic of inclusion and identity, chances are there&rsquo;s an ERG for that.</li>
<li>So you know: The hired candidate will be required to complete a background check</li>
</ul></div><h3 class="jobSectionHeader"><b>The Interview Process:</b></h3>
<div>Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.</div>
<div></div>
<div>Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.</div>
<h3 class="jobSectionHeader"><b>Inclusive Workforce</b></h3>
<div>
<p>Flywheel Commerce Network&rsquo;s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</p>
<p>
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.</p>
<div>
For more information about what data we collect and how we use it, please refer to our Privacy Policy.</div>
<div></div>
<div>We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.</div>
<div></div>
</div><div><b>IMPORTANT ALERT:</b> Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. .</div>
<div></div>
<div><div><i>Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.</i></div>
</div>
<div></div><div>#LI-HYBRID</div></div></div><div></div>

Content Account Manager

Careers In Travel | Destination Planners

<div>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 We are seeking an organized and detail-oriented Booking &amp; Scheduling Specialist to support clients with coordinating travel arrangements and managing reservation timelines. This fully remote role focuses on confirming bookings, maintaining accurate records, and ensuring smooth scheduling from initial inquiry through finalized reservations.
 <br/>
 <br/>
 This is an entry-level opportunity within the travel industry. Structured onboarding and ongoing training are provided.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Coordinate and confirm travel reservations, including hotels, cruises, and vacation packages
 <br/>
 <br/>
 Manage scheduling details and reservation timelines
 <br/>
 <br/>
 Review booking information for accuracy, including dates and traveler details
 <br/>
 <br/>
 Communicate clearly with clients regarding confirmations and itinerary updates
 <br/>
 <br/>
 Maintain organized records of bookings and client communications
 <br/>
 <br/>
 Provide follow-up support prior to departure and after travel when needed
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Strong organizational and time-management skills
 <br/>
 <br/>
 Clear written and verbal communication abilities
 <br/>
 <br/>
 Comfortable navigating online systems and scheduling platforms
 <br/>
 <br/>
 Detail-oriented with the ability to manage multiple tasks
 <br/>
 <br/>
 Customer service, administrative, or hospitality experience is helpful but not required
 <br/>
 <br/>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Structured onboarding and guided training
 <br/>
 <br/>
 Access to established booking tools and supplier resources
 <br/>
 <br/>
 Flexible fully remote work environment
 <br/>
 <br/>
 Supportive and collaborative team structure
 <br/>
 <br/>
 <strong>
  Ideal Candidate
  <br/>
  <br/>
 </strong>
 This role is well suited for individuals seeking a structured remote position focused on coordination and organization, career changers exploring the travel industry, or professionals with scheduling or administrative backgrounds.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Remote Booking & Scheduling Specialist | Entry Level

Explore 187+ Live chat support fully remote in Baltimore this May. Find roles across top companies and apply now to boost your career.