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major incident manager remote

The Home Depot

<div>
 Req181248
 
 
 
 Position Purpose
 
 
 
 The Major Incident Manager role operates as a full-scope Incident Manager, executing the same responsibilities and meeting the same performance expectations as other members of the team. As our organization has significantly expanded its operational scope&mdash;resulting in a four- to fivefold increase in incident volume and the added responsibility of tracking all business-impacting incidents, this role has become critical to maintaining program effectiveness. This model depends on experienced leadership to scale successfully. In addition to these core responsibilities, this resource will serve as Program Manager for Enterprise Problem SME efforts, owning the tracking and coordination of all Major Incident Problem Records, and acts as the designated secondary lead for Major Incident BPMs. Their contributions are essential to sustaining operational continuity and delivering against leadership expectations for this expanded program.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 25% Support &amp; Enablement:
 </li>
 <li>
 Participates in advanced troubleshooting and drives resolution
 </li>
 <li>
 Interfaces with business stakeholders and IT teams to elicit problem details
 </li>
 <li>
 Addresses technical issues both synchronously and asynchronously; escalates accordingly
 </li>
 <li>
 30% Delivery &amp; Execution:
 </li>
 <li>
 Provides after hours, overnight, and weekend on-call support
 </li>
 <li>
 Documents, reviews and ensures that all quality and change control standards are met
 </li>
 <li>
 Provides advanced support for VP level and above
 </li>
 <li>
 Partners with other teams to consult, provide technical expertise, and assist in resolving high level technical issues; engages with IT project and product teams as needed at a SME level; engages other teams to fix at root cause level when appropriate
 </li>
 <li>
 Develops requirements and specifications for project and product lifecycles
 </li>
 <li>
 Identifies diagnostic utilities to aid in troubleshooting
 </li>
 <li>
 Researches and drive the implementation of software updates, drivers, and knowledge bases to aid in problem resolution
 </li>
 <li>
 Engages vendors as needed to resolve or proactively remediate issues; maintains and nurtures relationships with software vendor
 </li>
 <li>
 Identifies process and systems improvements that drive quality within the team
 </li>
 <li>
 Acts as a role model for maintaining relationships with site leadership
 </li>
 <li>
 </li>
 <li>
 5% Administration &amp; Operations:
 </li>
 <li>
 Reviews and analyzes reports on call volume, quality, etc. and makes decisions accordingly
 </li>
 <li>
 Evaluates documented resolutions and analyzes trends to prevent future problems
 </li>
 <li>
 40% Learning:
 </li>
 <li>
 Produces and updates content for knowledge base articles and training for product support team
 </li>
 <li>
 Guides the communication of troubleshooting approaches and methods across IT functions; serves as a resource for more junior team members on how to approach or complete this task
 </li>
 <li>
 Sets standards in call handling and problem resolution best practices; serves as a resource for more junior team members on how to approach or complete this task
 </li>
 <li>
 Analyze information to determine areas for further training and coaching
 </li>
 <li>
 Researches and incorporates pertinent product update information in alignment with current trends
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 Typically reports to the Product Support Manager or Sr. Manager.
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 10% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 </li>
 <li>
 Must be legally permitted to work in the United States
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of Incident Manager experience (not incident response)
 </li>
 <li>
 Deep understanding and working knowledge of ITIL
 </li>
 <li>
 Advanced level of Problem Record Management
 </li>
 <li>
 Working understanding of Optic
 </li>
 <li>
 Highly proficient in- Teams, Slack, Gemini, Copilot, PagerDuty, Tableau and the MS office suite
 </li>
 <li>
 Minimum Education:
 </li>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 3
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
 </li>
 <li>
 Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
 </li>
 <li>
 Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
 </li>
 <li>
 Customer Focus: Building strong customer relationships and delivering customer-centric solutions
 </li>
 <li>
 Decision Quality: Making good and timely decisions that keep the organization moving forward
 </li>
 <li>
 Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
 </li>
 <li>
 Manages Conflict: Handling conflict situations effectively, with a minimum of noise
 </li>
 <li>
 Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
 </li>
 <li>
 Resourcefulness: Securing and deploying resources effectively and efficiently
 </li>
 <li>
 Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
 
 
 </li>
 </ul>
 Apply End Date: 07/24/2026
</div>

Major Incident Manager (Remote)

Coretelligent

<div>At Coretelligent, we take ownership of the technology our clients rely on every day.

We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence.

Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust.

We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here

What We're Looking For

At Coretelligent, we take ownership of the technology our clients rely on every day. We're looking for a Remote Support Engineer II to provide advanced technical support across a variety of client environments while delivering an exceptional client experience.

This role is responsible for troubleshooting and resolving escalated technical issues, supporting critical business applications and infrastructure, and serving as a trusted resource for both clients and internal teams. The ideal candidate thrives in a fast-paced MSP environment, enjoys solving complex technical challenges, and is committed to delivering white-glove support with a strong sense of ownership and accountability.

Remote (U.S) | Non-Exempt | Reports to Remote Support Manager

What You'll Do:
<ul>
<li>Serve as an escalation point for Remote Support Engineers and provide advanced troubleshooting across client environments</li>
<li>Respond to client incidents and service requests via phone, ticketing systems, and other support channels</li>
<li>Troubleshoot and resolve issues related to:
<ul><li>Microsoft 365, Teams, and Exchange Online</li>
<li>Microsoft Entra ID and identity management</li>
<li>Networking, VPNs, DNS, DHCP, and connectivity</li>
<li>Enterprise applications and business systems</li>
<li>Workstations, peripherals, printers, mobile devices, and endpoint hardware</li>
<li>Backup and recovery operations</li>
</ul></li><li>Coordinate vendor escalations and third-party support engagements when necessary</li>
<li>Maintain accurate ticket documentation, troubleshooting notes, and client communications throughout the incident lifecycle</li>
<li>Provide timely updates to clients and internal stakeholders regarding issue status and resolution progress</li>
<li>Support file restoration, network access, messaging, application, and infrastructure-related requests</li>
<li>Assist with knowledge base development, documentation improvements, and operational process enhancements</li>
<li>Mentor and provide guidance to junior engineers as needed</li>
<li>Maintain or exceed established service delivery metrics, response times, and quality standards</li>
<li>Contribute to a collaborative, client-focused support environment that prioritizes accountability and continuous improvement</li>
</ul>
What You Bring to the Table:
<ul>
<li>3+ years of experience supporting end users, systems, and infrastructure within an IT support, service desk, or MSP environment</li>
<li>Strong troubleshooting skills across Microsoft technologies, networking, endpoint support, and enterprise applications</li>
<li>Experience supporting Microsoft 365, Teams, Exchange Online, and Microsoft Entra ID environments</li>
<li>Familiarity with networking concepts including firewalls, VPNs, DNS, DHCP, wireless networking, and connectivity troubleshooting</li>
<li>Ability to manage multiple priorities and maintain high-quality service in a fast-paced environment</li>
<li>Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users</li>
<li>Demonstrated ownership, accountability, and customer advocacy throughout the support process</li>
<li>Experience documenting troubleshooting steps, creating knowledge articles, and maintaining operational documentation</li>
<li>Ability to follow established processes while exercising sound judgment and problem-solving skills</li>
<li>MSP experience strongly preferred</li>
<li>Commitment to delivering a white-glove client experience and serving as a trusted technical resource</li></ul> 


What We Bring to the Table: 


Salary Range

The reasonably expected annual compensation range for this position is $60,000 - $75,000. This range reflects the minimum and maximum targets for new hires across all U.S. Within the range, individual compensation is determined by job-related skills, experience, geographic location and applicable state or local laws. 


Bonus Eligibility

This role may also be eligible for additional bonus or incentive opportunities based on position level and company plans. 


Benefits

Health, Dental, &amp; Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation &amp; Sick Days.

Perks

Observed company holidays, including a day off on your birthday, flexible vacation, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 well-being allowance, and other health &amp; wellness perks. 


Equal Opportunity and Accessibility Commitment

Coretelligent is an Equal Opportunity employer committed to diversity, equity, and inclusion. We welcome qualified applicants of all races, ethnicities, religions, ages, sexual orientations, gender identities, socioeconomic statuses, and more. Our focus is on creating an inclusive workplace where diversity is valued beyond compliance, ensuring that every team member feels respected, supported, and empowered to be their authentic selves. 


We extend our dedication to accessibility and inclusivity to our remote workforce. In alignment with the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to enable individuals with disabilities to effectively perform their job duties in a remote setting. Applicants needing accommodations for the application or interview process are encouraged to reach out to talent@core.tech for necessary arrangements. 


Recruitment Process &amp; Candidate Privacy:

Coretelligent is committed to a fair and transparent hiring process. As part of this, we use AI-assisted tools to support interview note-taking and documentation. These tools are used solely to assist our team and do not evaluate candidates or make hiring decisions. All candidate assessments and final decisions are made by our hiring team.

We are committed to using technology responsibly and maintaining an equitable process. If you prefer not to have AI-assisted note-taking during your interview, please let us know and we are happy to accommodate. 


In compliance with the Colorado Anti-Discrimination Act (CADA), we do not request or consider age or age-adjacent information (such as graduation dates) during the hiring process. We encourage all qualified individuals to apply, regardless of age. 


If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA); please review our CCPA Notice for California Residents here for more information on how we collect and use your personal information. 


Additional Information:

E-Verify www.dhs.gov/E-Verify
For information about the right to work, click here for English or here for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. 


As Coretelligent is a remote company hiring candidates, our perks and benefits packages may adjust based on your location. Direct applicants only; no recruitment agencies or third-party recruiters, please.

#LI-Remote</div>

Remote Support Engineer II

Position Purpose: The Associate Media Manager is responsible for supporting the planning of omni-channel campaigns and executing and optimizing in-house addressable channel components of those campaigns. Responsibilities include implementation of campaigns and their objectives, strategies and tactics; and stewardship of omni-channel plans in conjunction with marketing goals. Position oversees management of campaign activations and supports the reporting process. Key Responsibilities: 45% Campaign Management - Manage some components of addressable channel campaigns directly, implementing larger strategy into each plan, including bidding, targeting, channel unit/ad creation, etc. with autonomy; Help to develop and support test &amp; learn agendas; Track and ensure channel performance standards are met or exceeded 40% Channel Management - Support omni-channel planning, buying/activating and reporting for all programs and campaigns with autonomy, ensuring larger strategy is implemented as part of each program and/or campaign; Involved in agency and partner management and integration into workflows 15% Organizational Alignment - Build relationships and handle communications and feedback loops with key internal and external stakeholders, including channel and platform partners, agencies, etc; Ensure best practices are utilized/shared; Act as an informal leader and mentor within the channel organization Direct Manager/Direct Reports: This position typically reports to Manager or Media/Sr. Manager of Media This position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 3+ years of experience actively managing and implementing large omni-channel digital programs and budgets at an agency and/or large retailer Previous experience with retail websites and analytics Previous experience working with large established digital properties such as Google, Youtube, Bing, Yahoo, Facebook experience with newer properties such as Pinterest and Twitter a major plus Solid understanding of technical pieces of digital marketing such as website analytics, audiences, data feeds, tracking codes, etc. Presentation and writing skills Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict

Associate Media Manager - Orange Apron Media

Hyatt

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div><div>At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.</div>
<div></div><div>The Security Officer is responsible for the oversight of the safety and security of the hotel guests and employees. This person will follow safety and security standards and complete incident reports as required.</div>
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
</div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div><ul><li>A true desire to satisfy the needs of others in a fast paced environment</li>
<li>Refined verbal and written communication skills</li>
<li>Ability to stand for long periods of time and walk moderate distances</li>
<li>Must be able to work a flexible schedule, including weekends and holidays</li>
<li><div>Proficient in basic computer skills</div>
</li><li><div>Previous security experience preferred</div></li></ul></div></div></div>

Security Officer

NuHarbor Security

<div><h2 class="jobSectionHeader">The Company</h2>

Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders. We're growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.
<h2 class="jobSectionHeader">
The Role</h2>

The Senior Security Analyst is a senior individual contributor within the NuHarbor Managed Services Security Operations team. This role serves as the technical anchor on shift, conducting deep investigations, producing client-ready documentation, and actively raising the quality of the team's work through mentorship and technical shift ownership. Senior Security Analysts are expected to operate with minimal direction, self-assign to the most complex open problems, and deliver work that reflects NuHarbor's commitment to technical excellence and client outcomes.

.

What you'll do
<ul>
<li>Live by the NuHarbor corporate values: Help Clients Win, Always Improve, Protect the House.</li>
<li>Own investigations end-to-end from initial alert through root cause analysis, attack chain reconstruction, and client-ready written narrative.</li>
<li>Correlate across SIEM, EDR, and identity telemetry to identify what alerts missed, not just what they flagged.</li>
<li>Self-assign to difficult, ambiguous, or high-priority work without requiring direction, including work that falls outside defined lanes.</li>
<li>Support the Security Analyst team with alert triage, classification, disposition, and escalation within SLA requirements.</li>
<li>Identify and communicate security gaps and mitigations in the context of client environments.</li>
<li>Communicate proactively with the Security Operations Manager on active threats, escalations, and items requiring leadership visibility.</li>
<li>Facilitate client-facing meetings including incident briefings, escalation reviews, and threat landscape discussions.</li>
<li>Produce ticket documentation that requires no editorial cleanup, every ticket must include an evidence trail, analyst reasoning, disposition rationale, and a plain-language client summary</li>
<li>Remain current on emerging threats, CVEs, and attacker techniques relevant to client environments.</li>
<li>Support the onboarding of new clients onto NuHarbor Security Services and Platforms.</li>
<li>Train, mentor, and support junior analysts, including structured coaching on investigation methodology, documentation standards, and client communication.</li>
<li>Review escalations to clients from junior analysts prior to client delivery, ensuring investigative completeness and documentation quality.</li>
<li>Develop and refine automation playbooks to reduce alert volume and improve analyst workflow.</li>
<li>Contribute tuning feedback, noise identification, and alert fidelity assessments to the Detection Engineering program, in coordination with DE leadership.</li>
<li>Develop recommendations and enhancements to mature a client's cybersecurity program.</li>
<li>Coordinate with NuHarbor clients and internal stakeholders during and after incident response activities.</li>
</ul>
Your foundation. The requirements for this role:
<ul>
<li>Bachelor's Degree and five (5) years of experience. Experience should be in a cybersecurity field and should include relevant industry certifications.
<ul><li>In lieu of a degree, two (2) years of experience in a related technology field and relevant industry certifications are required.</li>
</ul></li><li>Demonstrated experience with SOC operations, executing security event triaging and tuning.</li>
<li>Demonstrated experience writing runbooks and support procedures.</li>
<li>Demonstrated experience executing Monitoring and Response across multiple phases, containment, eradication, and recovery, in a SOC or MSSP environment.</li>
<li>Demonstrated experience with security event triaging and threat hunting executed through both a SIEM and EDR toolset.</li>
<li>Hands on experience with at least two of the following Endpoint Detection and Response (EDR) and Security Orchestration Automation and Response solutions.
<ul><li>CrowdStrike</li>
<li>Microsoft Defender</li>
<li>Microsoft Sentinel</li>
<li>Splunk Enterprise Security</li>
</ul></li><li>Demonstrated experience with scripting in at least one language (Python, PowerShell, or equivalent) in a manner that supports automation solutions.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Previous experience in technical support or security-focused role.</li>
<li>Willing and able to work Sunday - Thursday, 8:30am - 5:00pm.</li>
<li>Must be authorized to work within the United States.</li>
</ul>
Additional capabilities that will differentiate you for this role:
<ul>
<li>Bachelor's Degree and seven (7) or more years of experience in cybersecurity with progressive responsibility in SOC, MDR, or MSSP environment.</li>
<li>Holds at least two relevant industry certifications (GCFA, GCIH, CEH, CISSP, etc.)</li>
<li>Demonstrated experience communicating and presenting to executive level client stakeholders.</li>
<li>Technical writing and reporting experience.</li>
<li>Experience executing initial triaging and response through a SOAR platform.</li>
<li>Experience with multiple operating systems (Linux, MacOS, Windows), their command lines, processes, and file systems.</li>
<li>Experience with memory and storage forensics.</li>
<li>Experience with static and dynamic malware analysis.</li>
<li>Demonstrated ability to translate complex technical findings into clear, business-relevant narratives for non-technical audiences.</li>
<li>Experience with data science techniques (clustering, anomaly detection, data normalization, etc.</li>
<li>General systems administrator experience.</li>
<li>Fluency with the MITRE ATT&amp;CK framework as an active investigation and communication tool.</li>
<li>Experience working in multiple cybersecurity disciplines (i.e. Penetration Testing, Threat, Information Assurance, Engineering, etc.)</li>
</ul><h2 class="jobSectionHeader">The Rewards</h2>

What you can expect:
<ul>
<li>The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market.</li>
<li>An organization that recognizes and rewards employee commitment and contribution to our customers' satisfaction and success</li>
<li>Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption.</li>
<li>A collaborative and driven working environment in a rapidly growing company and market</li>
<li>A fun and social working environment where you are encouraged to be your true self.</li>
</ul>
You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.

The salary for this role is targeted in the 110K - 135K, based on Burlington, VT salaries. Geographical location will be taken into consideration in salary offer.

We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win. If this sounds like the kind of organization you'd like to be a part of, we'd like to hear from you.

AAP/EEO Statement

The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.

NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.</div>

Senior Security Operations Analyst

Pallet Express Inc

Overview We are seeking a dynamic and responsible Commercial Driver's License (CDL) Driver to join our transportation team. In this vital role, you will be responsible for safely operating semi-tractor trailers securely. Your enthusiasm for driving and commitment to excellent customer service will ensure a positive experience for all customers. This position offers an exciting opportunity to work in a fast-paced environment where safety, communication, and professionalism are paramount.Duties<ul><li>Safely operate commercial vehicles with dry van and flatbed trailers according to all traffic laws and company policies</li><li>Conduct pre-trip inspections of vehicles to identify mechanical issues and ensure vehicle readiness before each route</li><li>Communicate clearly with team members and dispatchers using effective English or bilingual communication skills</li><li>Maintain accurate logs of routes, customer counts, safety checks, and incident reports as required by regulations</li></ul>Qualifications<ul><li>Valid Commercial Driver&rsquo;s License (CDL) with appropriate endorsements for bus or passenger vehicle operation</li><li>Proven experience in commercial driving</li><li>Strong communication skills in English; bilingual abilities are a plus for serving diverse communities</li><li>Knowledge of vehicle maintenance basics and mechanical troubleshooting skills</li><li>Excellent customer service skills with a friendly attitude and professional demeanor</li><li>Ability to manage behavior effectively in a variety of settings and handle challenging situations calmly</li><li>Physical ability to sit for extended periods, and perform routine vehicle inspections</li></ul>Join our team to make a meaningful difference by providing safe, reliable transportation while fostering positive interactions within our community. Your dedication will help us deliver exceptional service every day!Pay: From $22.00 per hourWork Location: In person

Commercial Driver's License Driver

Pratt & Whitney

<div>Date Posted:
2026-04-14
Country:
United States of America
Location:
US-GA-REMOTE
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Must be authorized to work in the U.S. without the company&rsquo;s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world&rsquo;s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt &amp; Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
What You Will Do:
We have an exciting opportunity to join our Mobile Repair Team as a PW800 Mobile Repair Technician. Are you an Engine Mechanic who likes to travel? If so, this opportunity will be perfect for you! Our Mobile Repair team works both onsite at our service center locations as well as across the US and internationally at airfields to meet our customers and support their needs on the front lines.
The home base for the person in this role will be in the Savannah, GA area, where you will report to on days you are not traveling. In this role, you will be performing on-wing engine inspections, repairs, and installations for P&amp;WC customers. To succeed, you will need to be highly attentive to detail and safety conscious. You will also need to have excellent communication skills.
Key Responsibilities:<ul><li>
Perform mobile repair team activities in U.S AND non-U.S Locations. Refurbishment and return to service of engines, modules, and components.</li><li>
Maintain availability status for Aircraft on Ground (AOG) situations.</li><li>
Hangar and field support work, airframe interface along with direct customer interface.
</li><li>Excellent customer service skills and attention to detail are a must.</li><li>
Perform engine trouble shooting and engine diagnostics to include EEC software upgrades.</li><li>
Support all PWC Program activities as required. Support PW800 and legacy engine programs as required.</li><li>
Flexibility to work after hours, on weekends, and holidays as needed.</li><li>
There is up to 90% travel, both domestic and international, and extended hours associated with this role</li></ul>
Additional Information and FAA Requirements: FAA Anti-Drug and Alcohol Misuse Prevention Program &ndash; This position is covered under the PWES FAA Anti-Drug and Alcohol Misuse Prevention Program. The selected candidate will be required to complete a pre-employment FAA drug screen (and negative results received) prior to the candidate being transferred to this new position. Vision Program - This position is covered under the PWES Vision program, and the selected candidate will be a participate in this program
Qualifications You Must Have:<ul><li>
Associates degree or other 2-year post high school training with a minimum of 6+ years&rsquo; experience working with the Inspection of Engine parts, refurbishment, troubleshooting, repairs and return to service of engines, modules and components or similar experience</li><li>
Active Airframe &amp; Powerplant License</li><li>
Ability to obtain US Passport and ability to obtain international Visa is required</li><li>
Current valid driver's license</li></ul>
Qualifications We Prefer:<ul><li>
P&amp;WC-powered Airframe experience</li><li>
4-year Degree in Aviation Maintenance Management preferred</li><li>
Previous experience in a customer facing technical support role</li><li>
Prior PW800 shop and field experience is a plus</li><li>
Prior Pratt &amp; Whitney engine experience, HSI (hot section penetration, detail inspection, reinstallation) preferred</li><li>
Heavy hangar/FBO/field experience - rigging, R&amp;I, MRP's, aircraft interface</li></ul>
Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:<ul><li>
Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.</li></ul>
Candidates will learn more about role type and current site status throughout the recruiting process.
Learn More &amp; Apply Now!
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 53,100 USD - 100,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate&rsquo;s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company&rsquo;s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.
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PW800 Mobile Repair Team (MRT) Technician

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