sales manager

operations manager

administration manager

assistant manager

assistant manager administration Jobs in Islamabad

assistant manager administration

manager for call centre

Nextgen charge

<p><b>Job Title: EV Charger Operations Manager</b></p><p><b>Company:</b> Nextgen Charge<br/><b>Location:</b> Islamabad/Rawalpindi (Office-based with flexibility)<br/><b>Employment Type:</b> Full-time</p><p><b>About the Role</b></p><p>Nextgen Charge is expanding rapidly, and we are looking for a highly organised <b>EV Charger Operations Manager</b> to run all day-to-day operations of our office. You will be responsible for managing sales, installations, customer support, scheduling, and technical processes to ensure smooth delivery of our EV charger services.</p><p>This role requires someone who can take ownership, think proactively, and ensure the business runs efficiently at all times.</p><p><b>Key Responsibilities Office &amp; Operations Management</b></p><ul><li>Oversee and manage all day-to-day operations within the office.</li><li>Ensure smooth workflow between sales, customer service, technicians, and finance.</li><li>Manage incoming leads, assign tasks, and ensure efficient follow-up.</li><li>Monitor and improve operational processes and standards.</li><li>Keep organised records of installations, service calls, warranties, and customer accounts.</li></ul><p><b>Customer &amp; Technical Support Oversight</b></p><ul><li>Supervise the support team and ensure all customer issues are handled quickly and professionally.</li><li>Oversee troubleshooting calls and ensure correct diagnosis procedures are followed.</li><li>Coordinate with our technical expert for escalated issues.</li><li>Maintain a high level of customer satisfaction throughout the entire customer journey.</li></ul><p><b>Installation &amp; Technician Coordination</b></p><ul><li>Schedule installations and allocate jobs efficiently to field engineers.</li><li>Ensure installers have full job details, parts, and equipment before attending.</li><li>Track job progress and confirm all installations meet compliance and quality standards.</li><li>Monitor stock levels of chargers, parts, and accessories.</li></ul><p><b>Team Leadership</b></p><ul><li>Lead, train, and support office staff to ensure consistent performance.</li><li>Hold daily or weekly meetings to track team progress and priorities.</li><li>Resolve internal issues and act as the main point of contact across departments.</li><li>Support onboarding of new employees and ensure training materials are up to date.</li></ul><p><b>Administrative &amp; Compliance Duties</b></p><ul><li>Manage documents such as installation forms, grants, invoices, and certificates.</li><li>Ensure compliance with all regulatory requirements (including OZEV where applicable).</li><li>Work closely with finance to ensure invoices are sent and payments collected.</li><li>Prepare reports on performance, operations, and KPIs for senior management.</li></ul><p><b>Process Improvement</b></p><ul><li>Develop better systems for lead management, scheduling, and customer communication.</li><li>Identify operational bottlenecks and implement solutions.</li><li>Introduce new tools or software to improve efficiency (CRM, scheduling tools, VoIP systems, etc.).</li></ul><p><b>Skills &amp; Requirements</b></p><ul><li>Strong organisational and leadership skills.</li><li>Experience managing operations or running an office.</li><li>Excellent communication&mdash;written and verbal.</li><li>Strong problem-solving and decision-making ability.</li><li>Comfortable with technology, CRM systems, and scheduling tools.</li><li>Ability to stay calm under pressure and manage multiple tasks at once.</li><li>Experience in EV, electrical, telecoms, or similar industries is desirable but not required.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary with growth-based bonuses.</li><li>Full training on EV systems, chargers, and internal processes.</li><li>Opportunity to grow into senior operations leadership roles.</li><li>Supportive team environment with clear progression structure</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Manager for call centre

Globe Call Centre(SMC-PRIVATE) Ltd

<p><b>Globe Call Centre is seeking an experienced Call Centre Trainer to deliver paid, session-based training for our call centre agents.</b> This opportunity is ideal for a seasoned professional with a strong background in <b>international B2B support and sales</b>, who can provide impactful training without the commitment of a full-time role.</p><p><b>What We&rsquo;re Looking For</b></p><ul><li>Proven experience as a call centre trainer with expertise in <b>international B2B customer support and/or sales</b></li><li>Strong command of professional communication standards, including call structure, objection handling, rapport building, and customer satisfaction techniques</li><li>Ability to design and deliver engaging, practical training sessions tailored to call centre environments</li><li>Confidence in coaching agents on professional etiquette, tone, clarity, and cultural sensitivity when dealing with global clients</li><li>Comfort working as a <b>visiting trainer or consultant</b>, compensated on a per-session basis</li></ul><p><b>Key Responsibilities</b></p><ul><li>Conduct structured and results-driven training sessions for call centre agents</li><li>Provide guidance on handling international B2B calls professionally and effectively</li><li>Deliver real-time feedback, role-play exercises, and performance improvement strategies</li><li>Support improvements in overall call quality, customer experience, and conversion performance</li><li>Collaborate with leadership to ensure training aligns with operational goals</li></ul><p>Interested Candidates may send their resumes on &quot;hr@globe-call.com&quot;</p><p>Job Type: Part-time</p><p>Expected hours: 3 &ndash; 5 per week</p><p>Work Location: In person</p>

Corporate Trainer (for Call Centre Paid Session Trainings)

Smart brains technologies 2.0

<p><b>Job Title: Call Center Agent &ndash; Verifier &amp; Self-Verifier</b></p><p>The Call Center Agent &ndash; Verifier &amp; Self-Verifier is responsible for conducting outbound verification calls to confirm customer information, validate transactions, and ensure data accuracy. This role requires exceptional communication skills, strong attention to detail, and the ability to follow verification scripts and compliance guidelines. The Self-Verifier component involves independently reviewing and confirming the accuracy of one&rsquo;s own completed verifications before submission.</p><p><b>Key Responsibilities1. Customer Verification</b></p><ul><li>Conduct verification calls to confirm customer identity, personal information, and transaction details.</li><li>Validate accuracy of documents, applications, or requests submitted through various channels.</li><li>Follow prescribed verification scripts and protocols to ensure consistency and compliance.</li></ul><p><b>2. Self-Verification Duties</b></p><ul><li>Review and double-check completed cases to ensure information is accurate and complete.</li><li>Identify errors or inconsistencies and correct them before final submission.</li><li>Maintain high accuracy rates by performing quality checks on one&rsquo;s own work.</li><li>Ensure all verification steps comply with company policies, legal regulations, and audit standards.</li></ul><p><b>3. Customer Interaction &amp; Support</b></p><ul><li>Provide clear explanations to customers regarding the purpose of verification.</li><li>Handle customer inquiries related to the verification process professionally and courteously.</li><li>Escalate complex or suspicious cases to supervisors or the fraud/risk department.</li></ul><p><b>4. Compliance &amp; Documentation</b></p><ul><li>Adhere to all regulatory, security, and confidentiality requirements.</li><li>Maintain thorough and accurate records of each interaction and verification attempt.</li><li>Follow data protection and privacy protocols</li><li>Report any irregularities, fraud attempts, or policy violations immediately.</li></ul><p><b>5. Performance &amp; Quality Assurance</b></p><ul><li>Meet or exceed assigned KPIs, including accuracy rate, call handling time, and verification completion targets.</li><li>Participate in coaching sessions, training programs, and process improvement initiatives.</li><li>Demonstrate continuous improvement in verification accuracy and customer service quality.</li></ul><p><b>QualificationsEducation</b></p><ul><li>High school diploma or equivalent required.</li><li>Additional training or certification in customer service, fraud prevention, or data verification is a plus.</li></ul><p><b>Experience</b></p><ul><li>Previous call center, customer service, or verification experience preferred.</li><li>Experience in industries such as finance, telecom, insurance, e-commerce, or BPO is advantageous.</li></ul><p><b>Skills</b></p><ul><li>Excellent verbal and written communication skills.</li><li>Strong attention to detail and accuracy.</li><li>Ability to follow strict procedures and compliance guidelines.</li><li>Good problem-solving and critical-thinking abilities.</li><li>Proficiency in using call centre software, and basic computer applications.</li><li>Ability to work independently as well as in a team.</li></ul><p><b>Behavioural Competencies</b></p><ul><li>High integrity and professionalism.</li><li>Strong sense of responsibility and accountability.</li><li>Patience and customer-centric attitude.</li><li>Ability to stay calm and focused under pressure.</li><li>Adaptability to rapid changes in processes or workflows.</li></ul><p><b>Working Conditions</b></p><ul><li>Office-based on company policy.</li><li>Shift-based schedule, including weekends or holidays if required.</li></ul><p>Job Types: Full-time, Part-time, Contract, Internship, Fresher</p><p>Pay: Rs40,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Verifiers and self verifiers

<p><b>Globe Call Centre is seeking experienced and dedicated UK Cab Dispatchers &amp; Operators to join our expanding operations team.</b> We are looking for individuals who are quick thinkers, well-organized, and able to perform effectively in a fast-paced work environment. Candidates with hands-on experience in dispatch coordination&mdash;particularly within the UK taxi or transportation industry&mdash;are strongly encouraged to apply.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and assign incoming cab bookings efficiently to ensure timely and dependable service.</li><li>Monitor driver routes, schedules, and performance, making real-time adjustments to maintain smooth operations.</li><li>Communicate clearly and professionally with drivers and customers, providing timely updates and assistance.</li><li>Maintain accurate records of trip details, driver activities, and daily dispatch logs.</li><li>Ensure all dispatch activities comply with company policies and relevant transportation regulations.</li><li>Handle customer inquiries and concerns promptly and professionally to deliver a positive service experience.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Minimum of <b>1 year of experience</b> in taxi, cab, or transportation dispatch.</li><li>Strong working knowledge of dispatch software, GPS systems, and route management tools.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to remain calm, organized, and proactive in high-pressure situations.</li><li>Strong multitasking, time management, and problem-solving abilities.</li></ul><p>Job Location: Plot no. 206, East Service Road, I 10/3, Islamabad</p><p>Interested candidates may send their resumes on &quot;hr@globe-call.com&quot;</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Cab Dispatchers (UK)

<p><b>Globe Call Centre is hiring experienced and reliable UK Cab Dispatchers &amp; Operators to join our growing operations team.</b> We are seeking proactive individuals who can think quickly, stay organized, and perform efficiently in a fast-paced work environment. Candidates with hands-on experience in dispatch coordination&mdash;particularly within the UK taxi or transportation sector&mdash;are highly encouraged to apply.</p><p><b>Key Responsibilities</b></p><ul><li>Efficiently manage and allocate incoming cab bookings to ensure timely and reliable service.</li><li>Monitor driver routes, schedules, and performance, making real-time adjustments to ensure smooth operations.</li><li>Maintain clear and professional communication with drivers and customers, providing updates and assistance as required.</li><li>Accurately maintain records of trip details, driver activities, and daily dispatch logs.</li><li>Ensure all dispatch activities comply with company policies and applicable transportation regulations.</li><li>Address customer inquiries and concerns promptly and professionally to maintain a positive service experience.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Minimum <b>1 year of experience</b> in taxi, cab, or transportation dispatch.</li><li>Strong working knowledge of dispatch systems, GPS tools, and route management software.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to remain calm, organized, and proactive in high-pressure situations.</li><li>Strong multitasking, time management, and problem-solving skills.</li></ul><p>Job Location: Plot no. 206, East Service Road, I 10/3, Islamabad</p><p>Interested Candidates may send their resumes on &quot;hr@globe-call.com&quot;</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

UK Taxi Dispatchers

<p><b>Globe Call Centre is looking for a dynamic and results-oriented Business Development Executive (BDE) to support the expansion of our digital marketing division.</b> We seek individuals who thrive in sales, client communication, and international business development&mdash;especially within the digital marketing landscape.</p><p>In this role, you will identify new business opportunities, manage and grow client relationships, and play a key part in broadening our global client portfolio.</p><p><b>Key Responsibilities</b></p><ul><li>Identify, approach, and pitch our digital marketing services to prospective clients across international markets.</li><li>Build and maintain strong relationships with new and existing clients through regular communication and follow-ups.</li><li>Understand client needs and work closely with internal teams to develop customized digital marketing solutions.</li><li>Generate qualified leads using platforms such as LinkedIn, Upwork, Fiverr, and targeted email outreach.</li><li>Prepare compelling proposals, presentations, and sales pitches for potential clients.</li><li>Achieve and surpass monthly business development and revenue targets.</li><li>Stay updated on industry trends, competitive activities, and emerging technologies to strengthen sales strategies.</li></ul><p><b>Requirements</b></p><ul><li><b>1&ndash;2 years of experience</b> in business development, sales, or client acquisition (preferably in a digital marketing or IT company).</li><li>Strong knowledge of digital marketing services including <b>SEO, SMM, PPC, and content marketing</b>.</li><li>Excellent verbal and written communication skills in English.</li><li>Hands-on experience with lead-generation tools such as <b>LinkedIn Sales Navigator, Upwork, Fiverr</b>, or similar platforms.</li><li>Strong negotiation, presentation, and closing abilities.</li><li>Highly motivated, target-driven, and capable of working independently or collaboratively within a team.</li></ul><p>Office Timings: 7 pm to 4 am</p><p>Office Location: Plot no. 206, East Service Road, I 10/3, Islamabad</p><p>Interested candidates may send their resumes on &quot;hr@globe-call.com&quot;</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

International Business Development Executive

NUST

<div></div><p><div><div><div><div><div><div><div><div>Last Date: Thursday, December 25, 2025<br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Detail<br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Ref #: </div><div>Job/5968/12/12/2025
 </div></div><br>
<div><div>Age Limit: </div><div>25<li></li>45
</div></div><br>
<div><div>Experience:
</div></div><br>
<div></div><div><div>Posted Date: </div><div>Friday, December 12, 2025
</div></div><br>
<div><div>Salary: </div><div>Market Competitive<br>
</div></div><br>
<div></div><br>
<br>
<br>
<div><div><div><div><div><div><div><b>Job Description:
</b></div></div><br>
<div><div><div><b>Qualification &amp; Experience:</b></div><div><br>
<b>
</b></div><div><b>Essential:</b></div><div><br>
</div><ul><li>M.Phil/ MS in Clinical Psychology from an HEC recognized University with 02 years of experience in counseling,research, psychological testing,delivering lectures, arranging workshops &amp; training programs.</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>M.Phil/ PhD in Psychology from an HEC recognized University with 04 years of experience in counseling, research,psychological testing,delivering lectures, arranging workshops &amp; training programs.</li></ul><div><br>
</div><div><b>Key Responsibilities:</b></div><div><br>
</div><ul><li>Ensure compliance with all NUST policies, rules and regulations.</li></ul>
<ul><li>Ensure that NUST&rsquo;s interests in the execution of the Centre&rsquo;s operations are safeguarded at all times.</li></ul>
<ul><li>Be responsible for the smooth operation of the Centre.</li></ul>
<ul><li>Provide opportunities for team-building and capacity building activities.</li></ul>
<ul><li>Facilitate, support and collaborate with the General Manager in the smooth and efficient functioning of the Directorate.</li></ul>
<ul><li>Individual counselling of students/faculty/adm/technical staff of NUST for their personal/professional issues.</li></ul>
<ul><li>Initiate, plan and organize Group Counselling Programmes.</li></ul>
<ul><li>Initiate, plan and organize psychological health activities in line with NUST students&rsquo; requirements through technical input in seminars/lectures/orientations.</li></ul>
<ul><li>Publication of articles/ brochures and leaflets as an aid to counselling and uploading the same on CMS and C3A website at the Centre.</li></ul>
<ul><li>Evaluate effectiveness/impact of seminars/lectures by taking feedback.</li></ul>
<ul><li>Ensure timely updation and maintenance of C3A website/ Qalam/ Social Media Platform.</li></ul>
<ul><li>Provide resources and advice to the Human Resource Department in the selection of officers and NG staff by being a member of interview panel.</li></ul>
<ul><li>Provide resources and advice to the Professional Development Centre (PDC) in the formulation of various capacity/capability building programs and for training of officers and NG Staff.</li></ul><div><br>
</div><div><b>Knowledge/Skills/Abilities:</b></div><div><br>
<b>
</b></div><div>Should be proficient in:-</div>
<ul><li>Communication Skills</li></ul>
<ul><li>Counseling Skills for adolescents</li></ul>
<ul><li>Emotional stability &amp; objective assessments</li></ul>
<ul><li>Social skills</li></ul>
<ul><li>Computer Skills (MS Office &amp; Internet)</li></ul>
<ul><li>Personality assessment</li></ul>
<ul><li>Ability to think and plan ahead And contribute to the Centre&rsquo;s operational/ academic strategy.</li></ul>
<ul><li>Ability to differentiate between day to day operational needs and long term university strategic goals.</li></ul>
<ul><li>Physically fit to perform the duties pertaining to the position</li></ul><div><br>
</div><div><b>Training/Certification:</b></div><div><br>
</div><ul><li>Certificate courses in the field of Psychology &amp; Counselling</li></ul>
<ul><li>Computer training</li></ul><div><br>
</div><div><b>Terms and Conditions:-</b></div><div><br>
</div><ul><li>Candidates are required to attach scanned copies of their documents (Academics / Professional).</li></ul>
<ul><li>Last education certificate/degree must be attested/verified by HEC.</li></ul><div><br>
</div><div><b>Candidates may be considered ineligible for the post due to any of the following reasons:</b></div><div><br>
</div><ul><li>3rd Div in academic career / weak academic profile.</li></ul>
<ul><li>NUST employees with less than one year of service with NUST and / or absence of NOC from Head of Institution.</li></ul>
<ul><li>In process of pursuing a required degree.</li></ul>
<ul><li>Medically unfit.</li></ul>
<ul><li>Only selected candidates will be contacted and issued offer letter.</li></ul>
<ul><li>Late / incomplete applications will be ignored.</li></ul>
<ul><li>Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.</li></ul>
<ul><li><b>NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time.</b></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></p><div></div>

Psychologist

Explore 1079+ Manager for call centre in Islamabad this January. Find roles across top companies and apply now to boost your career.