manager decision analytics Jobs in Atlanta

manager decision analytics

product manager

assistant general manager Jobs in Atlanta

assistant general manager

assistant project manager Jobs in Atlanta

assistant project manager

associate director-workforce success Jobs in Atlanta

associate director-workforce success

manager onboarding

The Home Depot

<div>Position Purpose:
The Manager of Onboarding will oversee the daily activities of the Compliance organization as it relates to Service Provider Onboarding for the entire AHS Organization. This individual will ensure maximum efficiency and accuracy of work from the team to meet all deadlines and to ensure that data quality is maintained. The incumbent will provide over site of compliance of our Service Provider accounts including the company used for background checks for compliance processing. The manager will develop plans for training, quality reviews, implementing process improvements, developing metric reporting, and setting strategic direction. The incumbent is also responsible for the oversight of the coaching, teaching and training of all associates responsible for onboarding to ensure that they are providing optimum customer service levels to all AHS business leaders. 
Key Responsibilities:<ul><li>
25% Create strategy for Provider Support and compliance teams by providing recommendations for team development, and workload. Continually seek industry standards for best practices and actively driving business requirements for system development</li><li>
25% Partner with Install Merchants and Field teams to properly manage Compliance/ Provider Support workload. Build strong working relationships with these stakeholders to provide excellent customer service.</li><li>
20% Determine goals, direction, and action plans necessary to maximize short-term and long-term success of projects in department. Manage daily operations, workload, request tracking, team metrics, quality reviews, project plans, data integrity projects, scheduling, performance reviews, etc. of Provider Support and Compliance teams.</li><li>
10% Monitor third party vendors and outside legal firm to ensure quality compliance processing and reporting. Build and manage metric reporting database to monitor daily team activities, data activities, error rates, cycle times, etc.</li><li>
10% Manage adjudication process for badging process. Ensure all stake holders are properly notified during decisional process.</li><li>
10% Actively seek and implement technology and processes to improve manual processes and quality of business</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Sr. Manager or Director</li><li>
This position has 1 Direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Knowledge and use of Microsoft Office Suite( Word, Excel, Access) as well as Visio and Microsoft Project</li><li>
Telephony System knowledge</li><li>
Experience in developing Metric Reporting</li><li>
Vendor Management Experience</li><li>
Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues - including selection, termination, performance appraisal and professional development of subordinates.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
8</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Supervisory/management experience</li><li>
Data analysis skills</li><li>
Meeting facilitation and presentation skills</li><li>
Communication, People skills, and Customer Service Focus</li><li>
Process Oriented</li><li>
Project Management skills</li></ul></div>

Manager Onboarding

<div>
 Req174923
 
 
 
 Position Purpose
 
 
 
 The Manager of Onboarding will oversee the daily activities of the Compliance organization as it relates to Service Provider Onboarding for the entire AHS Organization. This individual will ensure maximum efficiency and accuracy of work from the team to meet all deadlines and to ensure that data quality is maintained. The incumbent will provide over site of compliance of our Service Provider accounts including the company used for background checks for compliance processing. The manager will develop plans for training, quality reviews, implementing process improvements, developing metric reporting, and setting strategic direction. The incumbent is also responsible for the oversight of the coaching, teaching and training of all associates responsible for onboarding to ensure that they are providing optimum customer service levels to all AHS business leaders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 25% Create strategy for Provider Support and compliance teams by providing recommendations for team development, and workload. Continually seek industry standards for best practices and actively driving business requirements for system development
 </li>
 <li>
 25% Partner with Install Merchants and Field teams to properly manage Compliance/ Provider Support workload. Build strong working relationships with these stakeholders to provide excellent customer service.
 </li>
 <li>
 20% Determine goals, direction, and action plans necessary to maximize short-term and long-term success of projects in department. Manage daily operations, workload, request tracking, team metrics, quality reviews, project plans, data integrity projects, scheduling, performance reviews, etc. of Provider Support and Compliance teams.
 </li>
 <li>
 10% Monitor third party vendors and outside legal firm to ensure quality compliance processing and reporting. Build and manage metric reporting database to monitor daily team activities, data activities, error rates, cycle times, etc.
 </li>
 <li>
 10% Manage adjudication process for badging process. Ensure all stake holders are properly notified during decisional process.
 </li>
 <li>
 10% Actively seek and implement technology and processes to improve manual processes and quality of business
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This position reports to Sr. Manager or Director
 </li>
 <li>
 This position has 1 Direct reports
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 10% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge and use of Microsoft Office Suite( Word, Excel, Access) as well as Visio and Microsoft Project
 </li>
 <li>
 Telephony System knowledge
 </li>
 <li>
 Experience in developing Metric Reporting
 </li>
 <li>
 Vendor Management Experience
 </li>
 <li>
 Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues - including selection, termination, performance appraisal and professional development of subordinates.
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 8
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Supervisory/management experience
 </li>
 <li>
 Data analysis skills
 </li>
 <li>
 Meeting facilitation and presentation skills
 </li>
 <li>
 Communication, People skills, and Customer Service Focus
 </li>
 <li>
 Process Oriented
 </li>
 <li>
 Project Management skills
 </li>
 </ul>
</div>

<div>Position Purpose:
The Service Provider Research Coordinator (SPRC) is responsible for onboarding new installers as well as maintaining the compliance of existing installers. The SPRC guides new installers through the onboarding process by explaining compliance expectations, collecting documents and ensuring Service Providers meet all compliance standards before completing activation. The SPRC will also collect and review compliance documents from existing Service Providers to maintain compliance. 
Key Responsibilities:<ul><li>
40% Onboarding: Liaison for the onboarding process which is inclusive of obtaining and verifying all required documents, i.e. license, insurance, business documents, etc. Assist Service Providers with the upload and maintenance of required documents via paper and digital documents. Assist with The Home Depot badging process to ensure that backgrounds have been properly completed.</li><li>
30% Compliance: Provide support to Service Providers and Field Partners through various lines of communication to inform and educate on onboarding &amp; compliance platforms and processes. Point of contact for License inquiries and disputes, ensures proper partnership, and escalate issues as required.</li><li>
20% Administration: Partner to the Field and Service Providers for procedural and technical support. Facilitate adjustments to the Service Providers operations with business entity changes. Partner with appropriate departments to ensure Service Providers and field partner issues are resolved. Other tasks include technical system support, additional partner training, profile changes, contact changes, user administration to THD systems, system support, physical and electronic mail support, and password resets.</li><li>
10% Special Projects: Ad hoc projects to help support the needs of the business as well as develop additional skills.</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position reports to the Manager.</li><li>
This position has 0 direct reports.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Bachelor's degree preferred</li><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Excellent written and verbal communication skills</li><li>
Home Depot experience in Services or Contact Centers
</li><li>Attention to detail
</li><li>Ability to multi-task and manage multiple accounts
</li><li>Ability to work independently and navigate through changing priorities, technology and processes</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm</li><li>
Business Insights - Applying knowledge of business and the marketplace to advance the organization's goals</li><li>
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives</li><li>
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>
Customer Focus - Building strong customer relationships and delivering customer-centric solutions</li><li>
Drives Results - Consistently achieving results, even under tough circumstances</li><li>
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations</li></ul></div>

Service Provider Research Coordinator

Hueman PE Talent Solutions

<div>A Hueman partner is looking to find a Regional Operations Manager for the Southeast region.
This is remote position but requires travel to client sites. 
As Regional Operations Manager, you will champion both exceptional customer outcomes and a safe, supportive environment for employees. This role requires balancing service excellence with team wellbeing, ensuring neither is compromised. You will lead with an engaging yet disciplined management style, creating an environment where teams perform at a high level while consistently adhering to established standards and processes.
You will be accountable for driving revenue growth and operational performance across assigned markets, providing leadership to direct reports and frontline team members. Success in this role requires adaptability and a people-first leadership approach that motivates individuals to consistently deliver strong results. You will also play a critical role in building a high-caliber workforce through effective recruitment, development, and retention strategies.
The Regional Operations Manager will facilitate effective meetings, oversee day-to-day operations, coach leaders and associates, and reinforce a strong focus on customer satisfaction throughout the organization. This position is responsible for embedding industry best practices into daily operations and cultivating a mindset of ongoing improvement. You will develop and implement strategic initiatives designed to improve efficiency, elevate customer experience, and strengthen overall performance, while identifying opportunities to streamline workflows, control costs, and exceed service expectations.
Job Responsibilities:<ul><li>
Service Performance Analysis: Evaluate service and operational data to uncover trends, pinpoint inefficiencies, and drive targeted improvements.</li><li>
Financial Oversight: Monitor profit and loss performance to ensure strong financial discipline and long-term operational stability.</li><li>
Cost Management: Review Operational Spending to identify savings opportunities, implement expense controls, and address variances.</li><li>
Leadership Performance Management: Assess and coach District Operations Managers to ensure performance aligns with service standards, business objectives, and company expectations.</li><li>
Strategic Growth Alignment: Collaborate with sales leadership to assess expansion opportunities, operational capacity, and market readiness in prospective regions.</li><li>
Implementation &amp; Onboarding Support: Partner with client success team to plan and execute effective onboarding and launch processes for new communities.</li><li>
Customer Experience Improvement: Review customer feedback and service trends to identify recurring challenges, implement proactive solutions, and drive continuous improvement.</li></ul>
Job Requirements:<ul><li>
Bachelor's degree in business, operations, management, or a related discipline. Or a combination of education and two to five years of relevant professional experience.</li><li>
Demonstrated success in operations management in a multi-unit oversight role.</li><li>
Strong grasp of customer experience excellence.</li><li>
Physically able to lift up to 50 pounds, bend, kneel, climb stairs, carry equipment, and drive for extended periods.</li><li>
Flexible availability, including daytime and evening on-call responsibilities as business needs require.</li></ul> 
 
If you are interested in learning more about a career as a Regional Operations Manager, apply today!</div>

Regional Operations Manager

<div><div>Position Purpose:
The Senior Cybersecurity Engineer &ndash; Non‑Human Identity (NHI) partners with Architecture, IAM, cloud, platform, DevOps, and application teams to design, build, and operate enterprise‑scale discovery, governance, and lifecycle automation for non‑human identities (NHIs). NHIs include service accounts, API tokens, cloud IAM roles, automation identities, CI/CD identities, and AI agents across on‑premises, hybrid, and multi‑cloud environments. This role focuses on automation, collaboration, and risk reduction, helping modernize authentication patterns and reduce reliance on long‑lived credentials. 
Key Responsibilities:<ul><li>
100% Deliver Execution, Plans &amp; Align, Problem Solving - Design automation workflows and capabilities in support of data collection, investigation and incident response Develop threat hunting and data analysis strategy and capabilities Identify and propose new technologies, methodologies and/or approaches to detecting malicious activity Utilize indicators to scope and respond proactively to emerging threats Design, build, configure, maintain and monitor cybersecurity threat defense capabilities and user access management</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Manager or Sr. Manager</li><li>
This Position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
No travel required.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:
Non‑Human Identity Discovery &amp; Automation<ul><li>
Work with IAM, Architecture, and platform teams to design and operate automated discovery capabilities for NHIs across servers, applications, cloud platforms, and CI/CD pipelines</li><li>
Contribute to development of automation and tooling (Python, PowerShell) to:<ul><li>
Discover NHIs across infrastructure and environments</li><li>
Parse configuration files, logs, APIs, and Infrastructure‑as‑Code to identify embedded or hard‑coded credentials</li><li>
Enrich NHI metadata including ownership, purpose, environment, and lifecycle state</li></ul></li><li>
Partner with engineering teams to automate NHI hygiene activities such as ownership validation, lifecycle tracking, and reporting</li></ul>
NHI Lifecycle &amp; Governance<ul><li>
Collaborate with IAM, Architecture, cloud, and ITSM teams to design and integrate NHI lifecycle workflows, including onboarding, access reviews, credential rotation, and decommissioning</li><li>
Integrate NHI workflows with enterprise platforms, including: IAM and PAM solutions, Cloud IAM services, Secrets management platforms, ITSM and workflow tools</li><li>
Support enforcement of clear ownership, purpose, and lifecycle accountability for NHIs</li><li>
Assist with enterprise access reviews, attestations, and audit evidence generation</li></ul>
Partner with application, platform, and DevOps teams to analyze authentication flows and refactor legacy patterns toward modern, password‑less NHI designs, including managed identities, OAuth client credentials, and short‑lived tokens.<ul><li>
Provide NHI context to security monitoring and incident response teams to support investigations involving service account misuse, anomalous automation behavior, or credential compromise</li><li>
Apply data‑driven techniques such as pattern recognition, baselining, and anomaly indicators to analyze NHI usage trends and detect drift or misuse.</li></ul>
AI Agent Identity Governance<ul><li>
Partner with architecture and platform teams to support onboarding and governance of AI agents as non‑human identities</li><li>
Help ensure AI agents have clearly defined ownership, scoped access, and documented lifecycle expectations</li></ul>
Basic PKI Responsibilities (Foundational)<ul><li>
Support certificate‑based NHIs (e.g., TLS, mTLS, client authentication) as part of broader NHI governance</li><li>
Integrate NHI discovery and lifecycle workflows with enterprise PKI and certificate management platforms</li><li>
Ensure certificates and private keys follow approved standards for issuance, rotation, and expiration, without direct ownership of PKI infrastructure</li><li>
Collaborate across security, cloud, and platform engineering teams to align NHI controls with Zero Trust principles and THD security standards.</li><li>
Produce and maintain technical documentation, runbooks, and onboarding guides, and support audit and compliance activities through NHI evidence and reporting.</li><li>
Continuously improve the NHI program by identifying automation opportunities, reducing operational toil, and improving accuracy, coverage, and maturity of non‑human identity controls.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div> 
Apply End Date: 05/19/2026</div>

Cybersecurity Senior Engineer - Non Human Identity (Remote)

<div>Position Purpose:
The Manager, Advertising Operations leads a team responsible for delivering campaign activations and a best-in-class advertiser experience to Orange Apron Media customers. This role establishes operating standards for campaign execution, ensures quality and troubleshooting rigor, and drives scalable processes that improve speed, accuracy, and advertiser satisfaction. The Manager, Advertising Operations partners cross-functionally with teams such as Product, Engineering, Analytics, Media, and Sales to resolve systemic issues, strengthen platform workflows, and enable teams to deliver consistent outcomes across pods/programs. 
Key Responsibilities:
People Leadership &amp; Capability Building (25%):<ul><li>
Coach and develop associates through structured touchpoints, development conversations, and accountability systems.</li><li>
Strengthen onboarding and enablement to improve consistency and knowledge retention.</li><li>
Allocate/adjust workload across pods/programs to maintain service levels and execution quality.</li></ul>
Campaign Operations &amp; Activation Governance (25%)<ul><li>
Oversee campaign production and activation standards, ensure workflows are executed accurately and consistently across programs/pods.</li><li>
Ensure operational requirements (inputs, timing, dependencies) are met, proactively remove roadblocks impacting on-time launch.</li></ul>
Account Support Oversight (15%)<ul><li>
Ensure advertiser-facing support meets expectations (responsiveness, clarity, proactive issue management) and improves advertiser confidence.</li><li>
Establish team processes and workstreams that support consistent advertiser communications (updates, expectations, issue status, next steps).</li></ul>
Performance, Insights &amp; Business Impact (15%)<ul><li>
Analyze operational, demand, and financial performance indicators to identify optimization opportunities and improve execution decisions.</li><li>
Enable reporting/dashboards/insights that improve visibility and adoption internally (and externally where approved), elevating with cross-functional partners and leadership, as needed.</li></ul>
QA Support &amp; Troubleshooting (10%)<ul><li>
Establish QA standards and troubleshooting practices; coordinate issue identification, validation, and resolution with partners.</li><li>
Track recurring issues and lead prevention efforts (root cause patterns, process controls, documentation updates).</li></ul>
Process Improvement &amp; Cross-Functional Partnership (10%)<ul><li>
Partner with Product/Engineering/UX and operational stakeholders to improve platform capabilities and activation processes.</li><li>
Drive efficiencies through SOPs, automation, and ways of working improvements that reduce manual work.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Position reports to Senior Manager, Advertising Operations</li><li>
This position has 1-6 direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
5-6+ years of relevant experience in marketing, advertising, or media roles</li><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job</li><li>
Relevant experience in advertising technology/operations, campaign activation, QA/troubleshooting, and operational process design.</li><li>
Demonstrated success partnering cross-functionally to launch tools, improve workflows, and scale programs.</li><li>
People leadership capability: coaching, accountability, development conversations, onboarding improvements, and certification support.</li><li>
Ability to manage deadlines &amp; milestones across multiple simultaneous initiatives.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul> 
Preferred Education:<ul><li>
Bachelor's degree program or equivalent degree in a field of study related to the job</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Competencies:<ul><li>
Ensures Accountability</li><li>
Develops Talent</li><li>
Plans and Aligns</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Drives Results</li></ul></div>

Manager, Advertising Operations

<div><div><div>Position Purpose:</div><div>
The Outside Sales Representative (OSR) Trainee Manager is responsible for leading a cohort of OSR trainees through a best-in-class onboarding, training, and development experience. This role partners closely with merchants, stores, and multiple Pro business units to deliver a comprehensive training program. Through a blended approach that includes product knowledge, in-store exposure, and hands-on, in-role experience, the OSR Trainee Manager prepares top sales talent for successful market placement. This position plays a key role in onboarding current and future cohorts, ultimately driving outside sales performance and growth through managed accounts.</div><div> 
 
Key Responsibilities:</div><div><ul><li>
20% Execution &ndash; Drive strong Pro performance outcomes through the trainee pipeline (growth, profitability, and Pro customer satisfaction); Ensure consistent execution of the trainee program; Identify and implement best practices across the trainee experience; Lead weekly trainee meetings, and facilitate monthly and quarterly readiness/program reviews</li></ul></div><div><ul><li>
40% Leadership &ndash; Provide direction and guidance to OSR trainees on all aspects of professional sales; Motivate, coach and develop trainees through structured program; Reinforce strong selling, relationship building, and systems habits, and coach to standards</li></ul></div><div><ul><li>
20% Planning &ndash; Understand the market competitive environment and teach strategies to win across Pro customer segments and Home Depot departments; Implement and continuously improve the training plan to prepare OSR trainees for success as future sales members in their markets</li></ul></div><div><ul><li>
20% Providing Excellent Customer Service &ndash; Build strong relationships and a deep understanding of capabilities and Pro customer needs, and coach trainees to consistently fulfill those needs through strong service and follow-through</li></ul></div><div>
Direct Manager/Direct Reports:</div><div><ul><li>
This position typically reports to Sr. Manager Pro Business</li></ul></div><div><ul><li>
This position has ~25 direct reports</li></ul></div><div> 
 
Travel Requirements:</div><div><ul><li>
Typically requires overnight travel 5% to 10% of the time</li></ul></div><div> 
 
Physical Requirements:</div><div><ul><li>
Most of the time is spent sitting in the same position or standing/walking, or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul></div><div> 
 
Working Conditions:</div><div><ul><li>
Located in a blend of comfortable indoor areas and time in the field. Any unpleasant conditions would be infrequent and not objectionable.</li></ul></div><div> 
 
Minimum Qualifications:</div><div><ul><li>
Must be eighteen years of age or older.</li></ul></div><div><ul><li>
Must be legally permitted to work in the United States.</li></ul></div></div><div><div><ul><li>
3+ years of previous leadership and/or training leadership experience</li></ul></div><div> 
 
Preferred Qualifications:</div><div><ul><li>
Working knowledge of Microsoft Office Suite</li></ul></div><div><ul><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li></ul></div><div><ul><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li></ul></div><div><ul><li>
4+ years account management/sales management experience</li></ul></div><div><ul><li>
4+ years home improvement or home building industry experience</li></ul></div><div><ul><li>
4+ years leading and developing a large team</li></ul></div><div><ul><li>
Experience/desire to impact early career talent</li></ul></div><div><ul><li>
Successful professional growth in a high paced retail environment</li></ul></div></div> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul><div><div>
Competencies:</div><div><ul><li>
Develops Talent</li></ul></div><div><ul><li>
Action Oriented</li></ul></div><div><ul><li>
Persuades</li></ul></div><div><ul><li>
Builds Effective Teams</li></ul></div><div><ul><li>
Builds Networks</li></ul></div><div><ul><li>
Communicates Effectively</li></ul></div><div><ul><li>
Customer Focus</li></ul></div><div><ul><li>
Drives Results</li></ul></div><div><ul><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization; Ability to leverage relationships to accomplish sales and profitability goals</li></ul></div><div><ul><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li></ul></div><div><ul><li>
Excellent communication skills; verbal, written and able to communicate globally</li></ul></div><div><ul><li>
Builds effective partnerships throughout the organization; Actions are consistent with words</li></ul></div><div><ul><li>
Follows through on commitments; Makes Solid Decisions: Grasps essentials of complex issues and initiates actions that are most appropriate for the business</li></ul></div><div><ul><li>
Creates an Inclusive Environment: Demonstrates commitment to inclusion in staffing, training and development; Gets Results: Acts with urgency; Sets aggressive goals and achieves them; Creates accountabilities to ensure department are productive</li></ul></div></div></div>

Outside Sales Representative Trainee Manager

Explore 212+ Manager onboarding in Atlanta this April. Find roles across top companies and apply now to boost your career.

212 manager onboarding jobs In Atlanta

Manager Onboarding

Manager Onboarding

Service Provider Research Coordinator

Regional Operations Manager

Cybersecurity Senior Engineer - Non Human Identity (Remote)

Manager, Advertising Operations

Outside Sales Representative Trainee Manager