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marketing operations manager

EHE Health

<div>Who we are: 
 
EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work&reg; as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. 
 
EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello&rsquo;s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health&rsquo;s mission of revolutionizing preventive care. 
 
What we are looking for: 
 
We&rsquo;re seeking a strategic Marketing Operations Manager to oversee the systems, processes, and tools that power our marketing engine. This role will be integral in managing the operational backbone of the Marketing department &mdash; from Salesforce Marketing Cloud execution to project management and process optimization &mdash; ensuring campaigns across Direct-to-Consumer (DTC), B2B, and Member Engagement are executed efficiently, accurately, and on scale. 
 
The ideal candidate is highly organized, technically savvy, and thrives in a fast-paced environment where precision, collaboration, and executional excellence are key. 
 
In this role, you will:<ul><li>
Serve as the primary administrator and power user for Salesforce Marketing Cloud, supporting campaign setup, audience segmentation, email deployment, and reporting.</li><li>
Partner with Marketing and Data teams to manage list imports, segmentation logic, and data validation workflows that ensure clean, accurate sends.</li><li>
Lead the implementation and ongoing optimization of marketing processes, workflows, and QA protocols across campaigns and channels.</li><li>
Develop documentation and SOPs for recurring marketing operations tasks to ensure consistency and scalability.</li><li>
Monitor marketing system integrations (Salesforce, Marketing Cloud, ZoomInfo, Webbula, etc.) and coordinate troubleshooting with internal stakeholders and external vendors.</li><li>
Own Monday.com project management across all marketing initiatives, ensuring timelines, deliverables, and dependencies are tracked and aligned across creative, product, and client teams.</li><li>
Partner closely with internal stakeholders (Creative, Product, Sales, and Client Success) to ensure smooth handoffs and alignment on timelines.</li><li>
Support cross-channel campaign execution (email, SMS, paid, direct mail) by ensuring all operational elements &mdash; data, creative, tracking, and approvals &mdash; are aligned.</li><li>
Assist in marketing automation setup and personalization efforts to increase engagement and conversion across DTC, B2B, and member marketing.</li><li>
Recommend and help implement new tools, automations, or process enhancements to improve operational scalability and marketing ROI.</li><li>
Own B2B website landing pages through WordPress and ensure they are optimized for lead conversion.</li><li>
Collaborate with SEO/SEM partners to drive targeted traffic and improve rankings.</li><li>
Oversee paid campaigns across LinkedIn, Google, and other relevant B2B platforms alongside a Paid Media Specialist.</li></ul> 

What the role requires:<div></div><ul><li>
Bachelor&rsquo;s degree in business, healthcare administration or a related field</li><li>
4&ndash;6 years of experience in marketing operations or campaign management, ideally in healthcare, benefits, or SaaS.</li><li>
Hands-on experience with Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio).</li><li>
Strong understanding of marketing workflows, automation, segmentation, and data hygiene required.</li><li>
Proficient in Monday.com or similar project management platforms required.</li><li>
Highly detail-oriented, organized, and process-driven.</li><li>
WordPress experience preferred.</li><li>
Strong communication skills with the ability to collaborate cross-functionally.</li><li>
Analytical mindset with the ability to interpret data and translate insights into action.</li></ul> 

What we offer:<ul><li>
Competitive salary</li><li>
Medical, dental, vision, life, and disability insurance</li><li>
Employer-matched 401(k) plan</li><li>
Professional development reimbursement</li><li>
Employee access to our preventive exam and services</li><li>
Gym reimbursement/Fitness Bonus</li></ul> 
The salary range for this role is $90,000 - $120,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. 
 
EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualiﬁed employees.
UaBH1cXIJ5</div>

Marketing Operations Manager

Vivun Inc.

<div>Vivun delivers Ava, the AI Sales Teammate for high-velocity sales teams that sells with you and unlocks instant capacity. Powered by a proprietary Sales Reasoning Model, Ava provides real-time guidance before, during, and after calls through text, voice, or avatar. By helping sellers work smarter, faster, and better, Ava saves reps 6&ndash;8 hours per week&mdash;freeing teams to focus on driving growth.
We are building technology that changes how people work, collaborate, and succeed together. Join us in shaping the future of intelligent sales.
Position Summary
Vivun is seeking a highly analytical and execution-oriented Marketing Operations Manager to build, operate, and scale the marketing engine that powers our go-to-market strategy. In this role, you will be responsible for orchestrating systems, processes, data, and tooling across Marketing, Product, and Sales to ensure execution is measurable, accountable, and efficient.
Key Responsibilities<ul><li>
You will own and manage the marketing technology stack, including automation, CRM integrations, attribution, and reporting systems.</li><li>
You will design and maintain dashboards and reporting that track funnel performance, conversion rates, spend efficiency, and ROI across programs and channels.</li><li>
You will partner with Demand, Digital, Product Marketing, and Business Development to ensure clean handoffs, consistent definitions, and shared performance metrics.</li><li>
You will manage marketing budgets, forecasts, and spend-to-plan tracking, ensuring accountability and capital efficiency.</li><li>
You will operationalize campaign execution, including timelines, dependencies, and cross-functional coordination.</li><li>
You will support experimentation and optimization by enabling A/B testing, audience segmentation, and performance analysis.</li><li>
You will work closely with RevOps to align data models, lifecycle stages, and attribution logic.</li></ul>
Desired Skills and Experience<ul><li>
You have 3&ndash;5+ years of experience in marketing operations, revenue operations, or growth operations within a B2B SaaS environment.</li><li>
You have hands-on experience managing marketing automation platforms, CRMs, and analytics tools.</li><li>
You are highly analytical and comfortable working with data, dashboards, and performance metrics.</li><li>
You understand modern GTM motions, including PLG, SLG, and hybrid models.</li><li>
You have experience building processes and systems in high-growth, evolving environments.</li></ul>
You Are<ul><li>
A believer in Vivun&rsquo;s core values: Set the Standard. Take Ownership. Stay Curious. Fast &amp; Focused.</li><li>
Comfortable in high-growth startup environments: You operate effectively when priorities evolve and clarity needs to be created rather than inherited.</li><li>
Highly collaborative: You work seamlessly across Marketing, Product, Sales, and Operations, aligning stakeholders and driving shared outcomes.</li><li>
A clear, structured communicator: You bring discipline and rigor to execution, ensuring plans, expectations, and decisions are well understood.</li><li>
A proactive problem solver: You anticipate issues early and design systems and processes to prevent problems before they arise.</li><li>
Self-directed and accountable: You thrive in a remote-first culture, take ownership of your work, and consistently follow through.</li></ul>
What You Will Have At Vivun<ul><li>
Competitive salary and full health benefits</li><li>
Stock Options at a well-funded, pre-IPO company on a fast growth track</li><li>
Flexible work schedules and work from anywhere at a fully remote company</li><li>
Unlimited PTO with two weeks designated as &ldquo;quiet period&rdquo; each year</li><li>
An experienced team that will fight beside you in the trenches to accomplish your goals</li></ul>
Compensation Range: $105K - $125K</div>

Marketing Operations Manager (Remote, US)

Morgan Stanley

<div>Morgan Stanley is seeking a highly motivated and organized AVP to join our Digital Marketing team. The ideal candidate will serve as a Marketing Product Owner for various platforms and work closely with the Product team, Wealth Management Marketing team, and Marketing Tech to support website marketing efforts, ensuring our digital presence is optimized and aligned with our strategic goals. The role will help drive the digital marketing strategy and ensure seamless integration and execution across various digital channels. This position provides an excellent opportunity to gain hands-on experience in digital marketing, web operations, product management, agile project delivery, and cross-functional collaboration within a large financial institution.
Key Responsibilities:
<ul><li>Manage and prioritize digital marketing initiatives for content management system, content personalization, tag management, mobile marketing, and reporting dashboards. Ensure these tools are effectively leveraged to meet business objectives and enhance customer engagement.
</li><li>Work closely with cross-functional teams, including product management, marketing, design, analytics, legal, and business units, to gather and prioritize requirements. Facilitate communication and collaboration to ensure alignment and successful project delivery.
</li><li>Collaborate with marketing tech and oversee the development and implementation of new features and enhancements.
</li><li>Support ongoing releases by coordinating with relevant teams to ensure timely and successful deployment of updates and new functionalities. Monitor performance and address any issues that arise post-launch.
</li><li>Utilize analytics and performance data to inform decision-making and optimize digital marketing efforts. Identify opportunities for improvement and innovation.
</li><li>Engage with key stakeholders to communicate progress, gather feedback, and ensure that digital marketing initiatives are aligned with broader business objectives.
</li><li>Participate in and represent the digital marketing team in all Agile-related ceremonies including daily standup, refinement, planning, demo, and retrospective sessions.
</li><li>Support site content management, A/B or multivariate testing, SEO, and testing execution to enhance user engagement and site performance.
</li><li>Facilitate review and approval cycles with Risk, Legal, Compliance, and Operations for client-facing website launches and updates.
</li><li>Update and maintain project dashboards, reports, and presentation materials for tracking progress and key metrics.
</li><li>Contribute to system migration, cleanup, and decommissioning activities related to legacy web content.
</li><li>Stay current on digital marketing technologies, up-to-date with the latest digital marketing trends, and communicate best practices to ensure our strategies remain competitive.
</li></ul>Qualifications:
<ul><li>5-7 years of relevant experience in technology, digital marketing, product management, or marketing operations.
</li><li>Bachelor&rsquo;s degree in Technology, Marketing, Information Systems, or a related discipline.
</li><li>Exceptional attention to detail, organization, and follow-through.
</li><li>Excellent communication skills and ability to work collaboratively across teams.
</li><li>Experience with content management systems using Adobe Experience Manager (or other), targeted messaging and A/B testing with Adobe Target (or other), and tag management with Adobe Launch (or other).
</li><li>Experience with SEO platforms like Google Search Console, SiteImprove, BrightEdge, etc.
</li><li>Experience in financial services or other regulated industry
</li><li>Eagerness to learn digital communication processes and tools within a large, regulated organization.
</li></ul>WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren&rsquo;t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you&rsquo;ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There&rsquo;s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-officesinto your browser.
Expected base pay rates for the role will be between $85,000 and $140,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).</div>

Assistant Vice President – Digital Marketing

Vista Equity Partners Management

<div>Position Summary:
<div>
Vista Equity Partners is seeking an experienced Marketing Operations Lead to build and oversee the firm&rsquo;s optimized marketing infrastructure. This individual will serve as the operational backbone of Vista&rsquo;s marketing organization - driving efficiency, consistency, and excellence across digital platforms, campaign execution, analytics, and reporting.</div><div></div><div> 
Overseeing a small team responsible for Vista&rsquo;s web properties, email and paid channels, the Marketing Operations lead will advance marketing performance. The ideal candidate is a business partner and clear communicator who excels at building programs, SOPs and relationships to manage the day-to-day rhythm of marketing operations. They will also be passionate about enabling scalable growth through modern marketing technology, automation, and emerging AI-driven tools.</div><div> 
</div><div>Reporting to the SVP, Corporate Marketing and Events, this newly created role will stand up the Marketing Operations function, partnering closely with Vista&rsquo;s Corporate Marketing, Private Wealth Marketing, Private Wealth Solutions and CAPS teams, as well as data, IT, and external agency partners.</div>
Responsibilities:
<div>
Marketing Operations Function Leadership</div><ul><li>
In support of marketing initiatives spanning Corporate, Private Wealth and Institutional Investor audiences, and in partnership with Marketing leadership, translate marketing strategy into operational plans.
</li><li>Ensure cross-functional alignment with Sales, Communications, IT, Product/IR, and Legal and Compliance teams.</li><li>
Implement and oversee project management rhythms, including planning cycles, status reporting, campaign calendars, and cross-team communication cadences.</li><li>
Participate in or lead agile marketing ceremonies (standups, sprint planning, retros) to drive cross-functional alignment and rapid execution.</li></ul><div></div><div> 
Analytics &amp; Performance Measurement</div><ul><li>
Drive integrated measurement and reporting processes across Vista's marketing channels (web, paid media, email, social, events).</li><li>
Deliver dashboards, insights, and performance readouts that empower teams to make timely, data-driven decisions.</li><li>
Analyze funnel performance, attribution, audience behavior, and ROI to guide strategic decisions and optimize impact.</li></ul><div></div><div> 
Campaign Operations</div><ul><li>
Develop and manage the end-to-end campaign production process - from intake and prioritization to trafficking, QA, deployment, and performance reporting.</li><li>
Create clear templates, workflows, and SOPs to ensure consistent execution across teams and channels.</li><li>
Collaborate with channel owners (email, web, paid) to ensure consistent campaign tagging, QA, and measurement.</li><li>
Enable scalable personalization and segmentation through structured processes and data utilization.</li></ul><div></div><div> 
Platform Administration &amp; Vendor Management</div><ul><li>
Partner with IT and Martech teams to ensure marketing systems (automation, CRM, analytics, and reporting) are functioning effectively and integrated with firmwide infrastructure.</li><li>
Oversee marketing technology platforms (CRM, email systems, website CMS, analytics tools, automation platforms) in partnership with Vista&rsquo;s Martech lead.</li><li>
Proven experience with content management platforms such as WP Engine, Marketo, Seismic, Canva, etc.</li><li>
Responsible for developing processes for content development, storage and delivery of content to the website, via email, etc.</li><li>
Evaluate and implement new tools that improve efficiency or insight.</li><li>
Train teams on best practices and ensure systems are used consistently.</li></ul><div></div><div> 
Innovation &amp; AI-Driven Optimization</div><ul><li>
Evaluate and introduce AI-enabled tools and workflows that accelerate campaign development, improve insight generation, and enhance personalization.</li><li>
Stay informed on industry trends, emerging technologies, and best-in-class marketing operations practices.</li></ul>
Qualifications:
<ul><li>12+ years of experience in marketing operations, analytics, or Martech management preferably building a similar function within asset management, alternative investments or wealth management.
</li><li>Proven expertise in building and managing marketing automation, CRM, analytics, and reporting systems.</li><li>
Strong understanding of data structures, integration frameworks, and marketing performance metrics.</li><li>
Experience overseeing vendor management, system governance, and process automation initiatives.</li><li>
Demonstrated ability to create and scale processes within complex, matrixed environments.</li><li>
Hands-on experience with tools such as Salesforce, Marketo, Cvent, Sprout Social, Zoom Webinar, SEM Rush, Vidyard, Seismic, Looker//Power BI, project management platforms (Wrike, Smartsheet, Jira) and workflow automation solutions (AI).</li><li>
Exceptional communication and stakeholder management skills.</li></ul><div></div><div> 
The annualized base pay range for this role is expected to be between $175,000 &ndash; $275,000. Actual compensation will vary based on experience, expertise, and geographic location. Additional components include annual performance-based bonuses and a comprehensive benefits package.</div>
Company Overview:
<div>
Vista is a global technology investor that specializes in enterprise software. Vista&rsquo;s private market strategies seek to deliver differentiated returns through a proprietary and systematic approach to value creation developed and refined over the course of 25 years and 600+ transactions. Today, Vista manages a diversified portfolio of software companies that provide mission-critical solutions to millions of customers around the world. As of June 30, 2025, Vista had more than $100 billion in assets under management. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn, @Vista Equity Partners, and on X, @Vista_Equity.</div></div>

Vice President, Marketing Operations

SBH Fashion

<div>
 Job Title: Senior Marketing Manager
 
 
 
 Job Summary:
 
 
 
 As a Senior Marketing Manager, you will be responsible for developing and implementing strategic marketing initiatives to drive brand awareness, customer acquisition, and revenue growth. You will collaborate with cross-functional teams, including sales, product development, and operations, to create and execute integrated marketing campaigns. Your role will involve analyzing market trends, identifying target audiences, and overseeing the development of marketing collateral. Additionally, you will manage a team of marketers, provide guidance, and monitor performance to ensure objectives are met.
 
 
 
 Duties/Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute comprehensive marketing strategies and campaigns to increase brand visibility and drive sales.
 </li>
 <li>
 Conduct market research to identify consumer trends, competitive landscape, and opportunities for business growth.
 </li>
 <li>
 Collaborate with the sales team to align marketing efforts with sales objectives, ensuring a cohesive customer experience.
 </li>
 <li>
 Oversee the creation of engaging marketing content, including website copy, social media posts, email campaigns, and advertising materials.
 </li>
 <li>
 Manage the marketing budget, allocate resources effectively, and track campaign performance to ensure ROI.
 </li>
 <li>
 Lead and mentor a team of marketers, providing guidance, feedback, and support for their professional development.
 </li>
 <li>
 Monitor industry trends, emerging technologies, and marketing best practices to stay ahead of the competition.
 </li>
 <li>
 Coordinate with external agencies and vendors to execute marketing initiatives and ensure brand consistency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Business Administration, or a related field. MBA preferred.
 </li>
 <li>
 Proven experience (5-7 years) in marketing, preferably in the retail industry.
 </li>
 <li>
 Strong leadership skills with the ability to motivate and guide a team towards achieving marketing objectives.
 </li>
 <li>
 Excellent strategic thinking and analytical abilities to develop effective marketing plans and measure campaign success.
 </li>
 <li>
 Solid understanding of digital marketing channels, including SEO, SEM, social media, email marketing, and content marketing.
 </li>
 <li>
 Proficiency in using marketing analytics tools and platforms to track and analyze campaign performance.
 </li>
 <li>
 Exceptional communication and interpersonal skills to collaborate with cross-functional teams and effectively present marketing strategies.
 </li>
 <li>
 Ability to adapt to a fast-paced, dynamic retail environment and manage multiple projects simultaneously.
 </li>
 <li>
 Creative mindset with a keen eye for design and messaging to create compelling marketing content.
 </li>
 <li>
 Strong business acumen and understanding of retail industry trends, consumer behavior, and competitive landscape.
 
 
 </li>
 </ul>
 Salary $120,000
 
 
</div>

Senior Marketing Manager

QUIP

<div>DESCRIPTION

quip is a design-led oral health and wellness company that launched in 2015 and is on mission to change oral care habits from a have-to chore to a want-to ritual. quip creates bold, simple, design driven products that are backed by science and intuitive to use, which empower everyone to proactively make their mouth part of their daily wellness routine. quip's current personal care offerings include the American Dental Association accepted (ADA seal) adult and kid electric toothbrushes, smart brushes, rechargeable water flosser, refillable floss string, refillable gum and mints. All products are designed to help people build good oral care habits.

quip is a truly omni-channel business with strength in DTC, Retail, Amazon and Dental Professional DTC channels.

We are looking for a Senior Manager, Market Research &amp; Consumer Insights based out of our Brooklyn office. As Senior Manager, Market Research &amp; Consumer Insights, you will be quip's resident expert on our consumers, oral wellness trends, and product innovation opportunities. You'll lead market research initiatives that inform new products, portfolio planning, brand positioning, and overall consumer experience. You'll work cross-functionally with Marketing, Product, and Creative teams to turn insights into action. This is a contract role, scoped at approximately 30 hours per month, with the potential for additional hours as needs evolve.

Hourly Rate: $125

RESPONSIBILITIES
<ul>
<li>Lead Market Research &amp; Insights: Design, execute, and analyze qualitative and quantitative research studies, including surveys, focus groups, ethnographies, and in-home testing.</li>
<li>Consumer-Centric Storytelling: Translate insights into actionable recommendations that guide product development, marketing strategy, and brand positioning.</li>
<li>Portfolio &amp; Product Foresight: Leverage research and trend analysis to inform short- and long-term product and portfolio strategy.</li>
<li>Cross-Functional Collaboration: Partner with Product, Marketing, Creative, and CX teams to integrate consumer insights into campaigns, product launches, and content initiatives.</li>
<li>Research Operations: Manage research calendar, vendor relationships, sample targeting, survey programming, and qualitative fieldwork logistics.</li>
<li>Data Synthesis: Combine multiple data sources&mdash;primary research, transactional data, digital analytics, secondary research&mdash;to generate holistic insights.</li>
<li>Market Trend Analysis: Stay on top of oral wellness, personal health, and lifestyle trends to guide strategic recommendations and inspire the team.</li>
<li>Presentation &amp; Influence: Communicate findings effectively to senior leaders and cross-functional teams, tailoring insights to the audience.</li>
</ul>
REQUIREMENTS
<ul>
<li>6+ years of experience in market research, consumer insights, or foresight, ideally in CPG, wellness, or related industries. Has an entrepreneurial mindset and enjoys navigating through non-linear situations.
</li><li>Expertise in qualitative and quantitative research methods, including surveys, focus groups, cross-tab analysis, and regression modeling.</li>
<li>Experience managing external research vendors and internal research operations.</li>
<li>Strong analytical and creative thinking skills; ability to balance data-driven insights with strategic storytelling.</li>
<li>Excellent communication and collaboration skills; able to influence decisions across teams.</li>
<li>Comfortable managing multiple projects in a fast-paced environment.</li>
<li>Proficiency with research platforms such as Qualtrics, survey programming, and statistical tools.</li>
</ul>
Benefits:
<ul>
<li>Hybrid working environment, with an office located in the heart of DUMBO with breathtaking views of Manhattan Bridge</li>
<li>WiFi enabled rooftop</li>
<li>Dog-friendly office space</li>
<li>Fully stocked kitchen with snacks (make sure to use your quip after snacking!)</li>
<li>The opportunity to help us make oral care more simple, effective and accessible!</li></ul></div>

Senior Manager, Market Research & Consumer Insights (Contract)

Macmillan Publishers

<div>Macmillan is seeking a proactive, detail-oriented, and highly organized Associate, Direct-to-Consumer (D2C) Marketing &amp; Ecommerce to support the daily operations and campaign execution of our growing D2C team within the Consumer Insights, 
Marketing &amp; Analytics (CIMA) department.

This role plays a key part in the execution of Macmillan&rsquo;s direct-to-consumer strategy&mdash;coordinating campaigns, managing content workflows, and supporting ecommerce and email marketing initiatives that connect readers directly with Macmillan books. The Associate will ensure campaigns are executed seamlessly across platforms, helping to drive visibility, engagement, and conversion.

Reporting to the Director, Direct-to-Consumer Marketing &amp; Ecommerce Strategy, this position serves as the operational hub of the team&mdash;partnering across marketing, and technology functions to keep projects on schedule and aligned with broader campaign goals.

The ideal candidate is a strong project coordinator with exceptional attention to detail, a collaborative spirit, and a passion for ecommerce, marketing, and digital operations. This is an excellent opportunity for a motivated early-career marketer to gain hands-on experience in conversion-driven marketing, campaign analytics, and ecommerce strategy at one of the world&rsquo;s leading publishing companies. The role offers direct exposure to Macmillan&rsquo;s most innovative marketing channels, including TikTok Shop and Fablelistik, Macmillan&rsquo;s line of limited edition and fine press books), and the opportunity to learn from experienced marketers, contribute to high-impact campaigns, and grow within a collaborative, book-loving environment.

What you&rsquo;ll do:
<ul>
<li>Provide day-to-day operational and project coordination support for the D2C Marketing &amp; Ecommerce team, managing campaign workflows across ecommerce platforms, email marketing, and content production.</li>
<li>Support ecommerce operations by creating and updating product listings, setting up tracked links, coordinating pricing, and gathering assets from publisher teams, and ensuring listings and campaigns are optimized for accuracy and conversion.</li>
<li>Assist in the execution of email marketing campaigns in partnership with the Senior Manager, Email Marketing&mdash;including preparing content, assisting with QA and deployment, managing tracking links, and compiling campaign performance results.</li>
<li>Maintain and update centralized campaign calendars and content timelines for product launches, promotions, and newsletters to ensure alignment across corporate and publisher teams.</li>
<li>Compile and analyze campaign performance reports across ecommerce and email, surfacing key metrics and insights to inform ongoing testing and strategy.</li>
<li>Coordinate asset collection and delivery to ensure timely campaign execution and alignment with creative and brand standards.</li>
<li>Monitor ecommerce platforms and user experience to identify issues or optimization opportunities; coordinate resolutions and track customer service escalations.</li>
<li>Maintain documentation and internal tools, including process guides, campaign trackers, and platform how-tos, ensuring accuracy and accessibility for the broader team.</li>
<li>Contribute to campaign planning discussions by identifying workflow improvements, audience insights, or operational efficiencies based on data and observation.</li>
<li>Collaborate cross-functionally with other teams within CIMA, including Performance Marketing &amp; Audience Development, Consumer Insights, and Social Media &amp; Audience Growth, to ensure cohesive campaign execution and data sharing.</li>
</ul>
What you&rsquo;ll bring:
<ul>
<li>1&ndash;2 years of experience in marketing, ecommerce, digital content, or campaign operations, ideally in publishing, media, or consumer marketing.</li>
<li>Interest in ecommerce, digital marketing, and audience engagement, with a passion for connecting readers to the books and content they love.</li>
<li>Excellent organizational skills and attention to detail, with experience managing calendars, timelines, and multi-step workflows.</li>
<li>Proficiency with ESP and CRM platforms (HubSpot, Klaviyo, Mailchimp), ecommerce platforms (Shopify), and social commerce (Meta Shop, TikTok Shop), analytics/reporting tools (Google Analytics, Power Bi)</li>
<li>Strong written and verbal communication skills, with the ability to coordinate effectively across teams and stakeholders.</li>
<li>A data-informed mindset with curiosity for campaign performance, consumer behavior, and digital conversion tactics.</li>
<li>Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced, deadline-driven environment.</li>
<li>A proactive, solutions-oriented problem solver who thrives in collaborative, cross-functional settings and is eager to learn new tools and techniques within the AI and digital marketing space marketing techniques.</li>
<li>Proficiency in Microsoft Office and Google Workspace; familiarity with creative and tracking tools such as Photoshop, Canva, WordPress, and project management platforms.</li>
</ul>
This role will have an annual salary of $55k-$58k.

Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.

U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt &amp; Company, Macmillan Audio, Macmillan Children&rsquo;s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer &amp; Witsch, Rowohlt, and Droemer Knaur.

Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Associate, Direct-to-Consumer Marketing & Ecommerce

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