diagnostic sales representative Jobs in San Francisco

diagnostic sales representative

front desk receptionist (full-time) Jobs in San Francisco

front desk receptionist (full-time)

medical reception / sales Jobs in San Francisco

medical reception / sales

medical sales representative Jobs in San Francisco

medical sales representative

receptionist

medical reception sales

Diamond Pain Relief & Wellness

Diamond Pain Relief &amp; Wellness CenterAre you looking for an important support role in a small woman-owned business?We&rsquo;re looking for a 'unicorn&rsquo; who wears many hats and has a wide breadth of skills.This is not a &ldquo;sit and smile&rdquo; reception job. It&rsquo;s a client-facing, sales-minded, think-for-yourself role inside a true Precise Private Practice&reg;.Our brick-and-mortar clinic, Diamond Pain Relief &amp; Wellness Center, was founded in 1987 by industry pioneer Irene Diamond. We were one of San Francisco&rsquo;s first wellness centers and offer manual and movement-based therapies. We don&rsquo;t accept insurance ,but familiarity with the process is valuable to guide clients on reimbursement. The Precise Private Practice concept is the opposite of most other therapy clinics, spas, and businesses. For example, we accept clients into our practice only by referral or invitation.We believe in therapy plans &mdash; not &ldquo;come when it hurts.&rdquo; We educate and advise because it serves the client, best.This role is for you if you can learn how our practice is different and share that as our brand&rsquo;s signature in the world of therapy clinics.What This Role Really IsYou are:<ul><li>The first impression (in person, phone, email)</li><li>A consultative sales advisor (not an order taker)</li><li>The steady presence when the Director is out of the office</li><li>The person who keeps the clinic humming, orderly, and brilliant!</li></ul>You must be comfortable explaining why a structured care plan matters. You should be able to pre-screen inquiries and assess fit. We don&rsquo;t chase everyone. We curate Dream Clients.You&rsquo;ll also support our Director&rsquo;s consulting and education businesses, coordinate with our online business manager, and assist with communication, proposals, and social content.PR experience? Even better. If you&rsquo;ve pitched experts to podcasts, media, or speaking engagements &mdash; tell us about it.Core Responsibilities<ul><li>Greet and guide clients warmly and professionally</li><li>Schedule and manage appointments efficiently</li><li>Explain our cash-based model (we provide superbills; we do not bill insurance)</li><li>Maintain accurate CRM and paper records</li><li>Support intake, documentation, and HIPAA compliance</li><li>Coordinate referrals and provider communication</li><li>Manage administrative and office tasks</li><li>Assist in daily light &lsquo;housekeeping&rsquo; upkeep inside and in front of building/front door</li><li>Assist with writing, editing, proposals, newsletters, and social media posts</li><li>Research and pitch media and corporate wellness opportunities for the clinic and the Director</li><li>Help manage the Director&rsquo;s coaching clients and online programs</li><li>Keep supplies stocked and the space organized</li></ul>Bonus points for video or image editing skills (Canva fluency is great).We&rsquo;ll Train You, but it&rsquo;s Best If You:<ul><li>Have prior experience in a medical, chiropractic, PT, massage, or wellness office</li><li>Understand medical terminology and basic billing concepts</li><li>Are highly organized and tech-comfortable (must have Mac OS, Google Drive, Asana)</li><li>Have a strong phone presence and natural people skills</li><li>Think strategically and take ownership</li><li>Can sell ethically and confidently</li><li>Believe compliance with a care plan is in the client&rsquo;s best interest</li></ul>We operate on the second floor (walk-up) of a renovated 1980 Edwardian home with three therapy rooms, a reception area, a small exercise room, and a kitchen. The setting is warm and professional.To ApplySubmit:<ul><li>Your resume</li><li>A cover letter that is not AI-generated</li></ul>In the first sentence of your cover letter, use the word BRILLIANT. (In it, please share with us some details that will help you stand out in the sea of candidates.) Include:<ul><li>Your requested hourly rate</li><li>Your desired days and hours</li></ul>We&rsquo;re not looking for average. We&rsquo;re looking for someone who wants to build something long-term and meaningful inside a tiny but respected practice.We value upbeat, fun professionals committed to excellence, and love to laugh and have fun!&mdash; Everyone is welcome here.Apply today to see how you might become an integral part of our dedicated team that delivers a higher quality of life and pain-free living to people all over the globe!Together, we&rsquo;re even more brilliant!~ Diamond Wellness, IncPay: $23.00 - $29.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyApplication Question(s):<ul><li>Why is this job the best fit for you?</li></ul>Experience:<ul><li>Sales: 1 year (Required)</li><li>Medical receptionist: 1 year (Preferred)</li></ul>Work Location: In person

Medical Reception / Sales

ISS Facility Services - North America

<div>
 
 Hourly Wage
 
 
 
 ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $24.00 per hour - $27.00 per hour per hour.
 
 
 
 Work Hours
 
 
 
 The work hours for this position are Mon-Fri, 8:00 am - 5:00 pm.
 
 
 
 Key Purpose
 
 
 
 Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival; maintains security and telecommunications system. The Reception and Guest Services person will be responsible for the delivery of Customer Service experience throughout the lobby at the customer&rsquo;s location.
 
 
 The guest experience begins as soon as they approach and enter the building. The atmosphere, the service and the welcome are all crucial in creating exceptional first impressions. This role will maintain a strong lobby presence and awareness and will leave all guests with a positive and lasting impression in visitor experiences and excellence.
 
 
 The
 
 Receptionist
 
 works in line with company values and create a seamless service towards all guests and colleagues visiting the facility, they will ensure that all visitors are assisted in a calm, confident, positive and proactive manner at all times.
 
 
 
 Success Criteria
 
 
 
 <ul>
 <li>
 Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
 </li>
 <li>
 Participate and embrace the development opportunities within group
 
 
 </li>
 </ul>
 
 Key Areas of Collaboration and Influence
 
 
 
 <ul>
 <li>
 Support the team, and report to the Key Area Manager
 </li>
 <li>
 Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required
 
 
 </li>
 </ul>
 
 Ideal Candidate Experience
 
 
 
 <ul>
 <li>
 Bachelor of Science or Bachelor of Arts degree preferred
 </li>
 <li>
 2+ years of operating within a Customer Service environment providing guest hosting and/or concierge/reception services to the highest standard
 </li>
 <li>
 Experience working within a Corporate Environment in a concierge, host, or reception role
 </li>
 <li>
 IT literate including Microsoft Office application proficiency
 </li>
 <li>
 Must be customer focused, organized, and professional
 </li>
 <li>
 Must have ability to work in a team environment
 </li>
 <li>
 Must be able to converse with peers and Executives in a genuine, professional and confident manner
 </li>
 <li>
 Must possess excellent verbal communication skills
 </li>
 <li>
 Must possess excellent interpersonal skills
 </li>
 <li>
 Must be able to remain calm and effectively communicate with demanding customers
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Welcome visitors by greeting them in person or on the telephone; answering or referring inquiries
 </li>
 <li>
 Provide an exceptional Customer Service experience to all colleagues and guests visiting the site
 </li>
 <li>
 Ensure guests are greeted courteously and their needs are anticipated at all times
 </li>
 <li>
 Direct visitors by maintaining employee and department directories; giving instructions
 </li>
 <li>
 Maintain security by following procedures; monitoring logbook; issuing visitor badges; monthly headcounts/use of space confirmations
 </li>
 <li>
 Ensure consistent communication with various departments to allow awareness of all clients and guests arriving and leaving the building
 </li>
 <li>
 Maintain telecommunication system by following manufacturer's instructions for house phone and console operation, answers incoming phone inquiries
 </li>
 <li>
 Ensure that you are able to instantly recognize and greet key customer personnel, executives, and their guests at all times, proactively maintaining your personal knowledge of any changes throughout the executive and site management teams
 </li>
 <li>
 Maintain safe and clean reception area by complying with procedures, rules, and regulations
 </li>
 <li>
 Use operational knowledge of the Lobby and Reception to provide swift resolution to any challenges experienced by guests or colleagues, hosting guests to available check in desks where waiting times are expected to exceed the agreed SLA&rsquo;s
 </li>
 <li>
 Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
 </li>
 <li>
 Maintain personal awareness of all site and team procedures, embracing and implementing new procedures swiftly when received from Senior Management
 </li>
 <li>
 Ensure the reception desk is constantly manned and kept immaculate and tidy at all times
 </li>
 <li>
 Contribute to team effort by accomplishing related results as needed
 
 
 </li>
 </ul>
 
 Physical Demands &amp; Work Environment
 
 
 
 <ul>
 <li>
 Sitting for an extensive amount of time
 </li>
 <li>
 Standing for an extensive amount of time
 </li>
 <li>
 Able to lift up to 25lbs
 </li>
 <li>
 Must be able to work under pressure and time deadlines during peak periods
 </li>
 <li>
 For California employees, suitable seating is available for this position
 
 
 </li>
 </ul>
 
 HSEQ Compliance:
 
 All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
 
 
 
 As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and
 
</div>

Receptionist

Beacon Hill

<div>
 Overview
 
 
 
 Our client is seeking a polished, proactive, and highly organized Receptionist / Administrative Assistant to support their San Francisco office. This hybrid role combines front‑of‑house responsibilities with administrative support for senior team members. The ideal candidate is professional, detail‑oriented, and thrives in a fast‑paced, client‑facing environment.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Reception &amp; Office Operations
 
 
 <ul>
 <li>
 
 Welcome and host guests, including escorting visitors from building security, guiding them to meetings, and offering refreshments.
 
 </li>
 <li>
 
 Manage conference room scheduling and ensure meeting spaces are prepared and reset.
 
 </li>
 <li>
 
 Coordinate catering for meetings and handle post‑meeting cleanup.
 
 </li>
 <li>
 
 Answer and route calls from the main reception line; provide afternoon coverage for East Coast phone lines.
 
 </li>
 <li>
 
 Set up video conferences, presentations, and other AV needs.
 
 </li>
 <li>
 
 Handle printing, binding, and meeting materials as required.
 
 </li>
 <li>
 
 Maintain a tidy and well‑stocked office, including pantry groceries and office supplies (paper, toner, etc.).
 
 </li>
 <li>
 
 Oversee general office maintenance, including window cleaning, rug cleaning, and vendor coordination.
 
 </li>
 <li>
 
 Manage parking assignments and team parking spots.
 
 </li>
 <li>
 
 Partner closely with the Senior Executive Assistant in SF and maintain strong communication with the NY‑based operations team (HR, Legal, Accounting).
 
 </li>
 <li>
 
 On‑site presence required Monday through Friday.
 
 
 
 </li>
 </ul>
 Administrative Support
 
 
 <ul>
 <li>
 
 Provide administrative support to SF‑based professionals, including:
 
 <ul>
 <li>
 
 One Managing Director
 
 </li>
 <li>
 
 A Venture Partner
 
 </li>
 <li>
 
 Visiting global team members
 
 </li>
 <li>
 
 Junior team members and interns as the team grows
 
 </li>
 </ul>
 </li>
 <li>
 
 Adapt to supporting additional professionals as needed.
 
 </li>
 <li>
 
 Serve as a professional point of contact for clients and investors; manage calls and messages.
 
 </li>
 <li>
 
 Handle complex scheduling and calendar management.
 
 </li>
 <li>
 
 Coordinate domestic and international travel in partnership with the travel agency.
 
 </li>
 <li>
 
 Process expenses in Concur in accordance with company policy.
 
 </li>
 <li>
 
 Support ad hoc projects and team initiatives.
 
 </li>
 <li>
 
 Collaborate with other assistants and provide coverage during vacations or sick days.
 
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor's degree required.
 
 </li>
 <li>
 
 1-3 years of administrative experience; financial services experience preferred.
 
 </li>
 <li>
 
 Exceptionally polished, professional, and client‑facing demeanor.
 
 </li>
 <li>
 
 Outstanding verbal and written communication skills.
 
 </li>
 <li>
 
 Strong proficiency in Microsoft Office, especially Outlook.
 
 </li>
 <li>
 
 Experience with Concur is a plus.
 
 </li>
 <li>
 
 Tech‑savvy and comfortable learning AV systems.
 
 </li>
 <li>
 
 Highly organized with impeccable attention to detail and the ability to manage multiple priorities.
 
 </li>
 <li>
 
 Able to work independently, follow through on assignments, and adapt to changing needs.
 
 </li>
 <li>
 
 Flexible with work hours; overtime may be required.
 
 </li>
 <li>
 
 Positive attitude and strong team‑oriented mindset.
 
 
 </li>
 </ul>
 
 Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
 
 
 
 
 California residents:
 
 Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
 
 
 If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
 
 
 
 Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
 
 
 Company Profile:
 
 
 Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
 
 
 Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
 
 
 Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
 
 
 
 Benefits Information:
 
 
 
 Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
 
 
 
 
 
 We look forward to working with you.
 
 
 Beacon Hill. Employing the Future (TM)
 
</div>

Receptionist and Administrative Assistant

HealthRIGHT 360

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
 
JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
 and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
 barriers to healthcare and promote health equity for all. We offer a wide range of services, including
 mental health care, residential and outpatient substance use treatment, and primary health services.
 Additionally, we provide transitional support for individuals re-entering the community after involvement
 in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
 overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
 recovery.
 
The HealthRIGHT 360 dental clinic provides compassionate, nonjudgmental comprehensive oral
 healthcare. Our supportive staff, experienced with the complex healthcare needs resulting from
 homelessness and poverty, is dedicated to serving the community.
 
Under the general supervision of a Dentist, Dental Director and the RDA Manager, The Registered Dental
 Assistant (RDA) assists the dentist in providing dental treatment. The Registered Dental Assistant will
 provide comprehensive chairside assistance, patient care, and support to our dental team. Key
 responsibilities of the RDA include preparing patients for treatments, taking and developing X-rays,
 ensuring infection control, and managing patient records. This position requires strong clinical skills,
 excellent communication abilities, and a commitment to compassionate, nonjudgmental care.
 
KEY RESPONSIBILITIES
 
General Responsibilities: 
<ul>
<li>Assists in the provision of high-quality care within the scope of service consistent with accepted</li>
</ul>
standards of care for dental assistants.
 <ul>
<li>Prepares each operatory and patient for treatment.</li>
<li>Takes and prepares radiographs using digital technology.</li>
<li>Provides active chair-side assistance to the Dentist and anticipates the provider’s needs.</li>
<li>At the conclusion of patient care, assists the patient, clears the work site and prepares for the</li>
</ul>
next patient. Monitors the flow of laboratory cases.
 <ul>
<li>Monitors and records sterilization cycles.</li>
<li>Maintains and inventories supplies.</li>
<li>Helps to manage patient flow in clinic.</li>
<li>Follows proper infection control protocols for the practice.</li>
<li>Participates in the ongoing evaluation of Dental Program operations to assure the delivery of high quality services that support the financial sustainability of the program.</li>
</ul>
Performance expectations: 
<ul>
<li>Prepares and maintains dental instruments, supplies and equipment; prepares the operatory for</li>
</ul>
the patient visit.
 <ul>
<li>Seats patient in chair and explains procedures to be performed; Collects and records patient</li>
</ul>
health histories.
 <ul>
<li>Drapes patient with protective linens and sets up instrument tray containing instruments, suction,</li>
</ul>
gauze and other required supplies.
 <ul>
<li>Prepares dental materials—cements, amalgams, composites, impression materials, etc.</li>
<li>Takes and prepares radiographs using conventional or digital technology and following proper</li>
</ul>
radiation safety precautions.
 <ul>
<li>Assists with dental charting as appropriate.</li>
<li>Assists in the prevention and management of dental emergencies.</li>
<li>Manages the patient during dental procedures.</li>
<li>Provides active chairside assistance.</li>
<li>Transfers instruments as appropriate for four-handed dentistry; anticipates the dentist’s needs.</li>
<li>Takes impressions for study casts, athletic mouth guards and custom tray. Performs laboratory</li>
</ul>
procedures neatly and efficiently. Pours models with no bubbles, properly trim models, polish
 dental prostheses, make vac-u-press forms.
 <ul>
<li>At the conclusion of the procedure, assists patient, clears work site of instruments and other</li>
</ul>
materials; follows proper infection control protocols and prepares the operation for the next
 patient.
 <ul>
<li>Monitors and documents the flow of laboratory cases; maintains lab facility.</li>
<li>Performs, monitors and records all sterilization activities.</li>
<li>Maintains proper aseptic techniques necessary with dental equipment; maintains and properly</li>
</ul>
sterilizes instruments.
 <ul>
<li>Routinely cleans, disinfects and restocks operatories.</li>
<li>Scans reception room for patients and helps to manage patient flow.</li>
<li>Maintains and inventories dental supplies and reorders as necessary; tracks and verifies invoices.</li>
<li>Cleans and sterilizes all instruments.</li>
<li>Helps to manage the dental office infection control plan to meet OSHA, CDC and ADA standards.</li>
<li>Performs miscellaneous duties within the Dental Program as assigned.</li>
</ul>
Additional Performance expectations— Registered Dental Assistants:
 <ul>
<li>Polish the patient’s teeth to remove stains and soft deposits.</li>
<li>Apply topical fluoride and varnishes.</li>
<li>Apply pit and fissure sealants.</li>
<li>Remove surgical sutures.</li>
<li>Pre-select orthodontic bands.</li>
<li>Place and remove orthodontic bans.</li>
<li>Adapt temporary crowns.</li>
<li>Place topical medications.</li>
<li>Remove excess cement from fabricated restoration and orthodontic bands.</li>
</ul>
And perform other duties as assigned.
 
QUALIFICATIONS
 Education, Certification, and Experience
 <ul>
<li>Registered Dental Assistant License from the Dental Board of California.</li>
<li>High school diploma or equivalent.</li>
<li>First Aid and CPR certification.</li>
<li>On the job training or Certification in Dental Assisting.</li>
<li>Prior experience in front desk reception, administrative and/or customer service.</li>
<li>Bachelor’s degree in a related field preferred.</li>
<li>3 years’ experience working in a medical front office setting, preferably in a community clinic with</li>
</ul>
medical experience is preferred.
 <ul>
<li>MISYS and One-E-App experience (CAA certification) preferred.</li>
</ul>
Knowledge and Skills
 <ul>
<li>Ability to set up and prepare dental equipment and instrumentation in accordance with</li>
</ul>
established regulations and guidelines; and
 <ul>
<li>Ability to manage the dental office infection control plan to meet OSHA, CDC and ADA standards</li>
<li>Maintains and expands current level of dental assistant skill and knowledge by periodically</li>
</ul>
attending continuing education programs.
 
Desired: 
<ul>
<li>Familiarity with other community agencies in the Bay area to make appropriate referrals.</li>
<li>Understanding of harm reduction philosophy and ability to provide non-judgmental, client centered services.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>

Registered Dental Assistant - ICC

GoHealth Urgent Care

<div>You&rsquo;re more valuable than ever &ndash; And that&rsquo;s just how we&rsquo;ll make you feel.<ul><li><div><div><div><div>
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
The Training Coach &ndash; MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience. The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Training Coach - MA uses a competency-based model to foster growth learning and enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences. The Training Coach &ndash; MA will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. 
Job Requirements
Education<ul><li>
Graduate of a Medical Assistant Program preferred</li><li>
1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred</li><li>
CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required</li><li>
High school diploma or equivalent required</li></ul>
Work Experience<ul><li>
Medical Assistant experience preferred for Graduate of a Medical Assistant Program or</li><li>
2+ years of experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred.</li><li>
Training or related experience required</li><li>
Experience using Electronic Health Record (EHR)</li><li>
Urgent care experience preferred.</li></ul>
Licenses/Certifications
One of the following certifications is required at time of hire:<ul><li>
ARMA- American Registry of Medical Assistants</li><li>
CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)</li><li>
CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)</li><li>
RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)</li><li>
NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)</li><li>
NRCMA &ndash; Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)</li></ul>
Or the following certifications are excepted at the time of hire:<ul><li>
Graduate of an Accredited School of Nursing or LPN or RN</li><li>
EMT &ndash; Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)</li><li>
CNA - Certified Nursing Assistant</li><li>
Basic Life Support (BLS) required at time of hire</li><li>
Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.</li></ul>
*MA in WA: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as &quot;Certified MA&quot;), OR 2) Registered MA (* Requires application with WA as &quot;Registered MA)<ul><li>MA in CA: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc.</li></ul>
Additional Knowledge, Skills and Abilities Required<ul><li>
Proficient use and understanding of medical terminology</li><li>
Clinical skills in Point of Care Testing, vitals intake, clinical laboratory procedures</li><li>
Proficiency in Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, etc.)</li><li>
Excellent verbal and written communication skills</li><li>
Excellent presentation skills</li><li>
Excellent organizational skills</li></ul>
Core Competencies:
<ul><li>Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.</li><li>
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.</li><li>
Diversity and Inclusion: Foster&rsquo;s diversity and inclusion, to be able to better understand team members, our customers, and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect, and connection where the richness of ideas, backgrounds and perspectives are harnessed.</li><li>
Courage &amp; Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners, and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness, and respect.</li><li>
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships, and the healthcare needs of our communities.</li></ul>
(Prioritized) Functional Competencies: to be selected and prioritized by the hiring manager for each position.
1. FLEXIBILITY - Open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
2. INTERPERSONAL &ndash; Develops and maintains excellent working relationships within HR and other business departments.
3. ORAL COMMUNICATION - Expresses information (ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (technical, sensitive, controversial, etc.); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. PROBLEM SOLVING &ndash; Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
5. SELF-MANAGEMENT &ndash; Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
6. TECHNICAL COMPETENCE &ndash; Uses or gains knowledge that is necessary to perform the major functions that are described above
7. WRITING &ndash; Recognizes and uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information that is appropriate for the intended audience.
8. CUSTOMER SERVICE &ndash; Demonstrates a results-oriented focus for delivering appropriate services in an accurate, complete, and timely fashion.
9. TEAMWORK/COLLABORATION &ndash; Demonstrates skills and abilities in collaborative efforts with experience in team/project-oriented activities.
10. RELATIONSHIP MANAGEMENT &ndash; Maintains good communication and a positive relationship with employees at all levels of the organization to promote employee satisfaction. Projects excellent customer relations in all interactions.
11.ORGANIZATION - Advanced organizational skills with the ability to handle multiple assignments
Additional Knowledge, Skills, and Abilities Preferred
None.
Essential Functions
The Training Coach - MA focuses on assessment and validation of team member&rsquo;s skills and competencies. Duties include:
<ul><li>Teach and evaluate team members&rsquo; technical skill competencies using pre-approved methods and procedures.</li><li>
Conduct orientation to the center, department and/or organization to cover predetermined learning items.</li><li>
Teach and train team members to bring them up to predetermined levels of competency for the specific job.</li><li>
Hosts Learning Coach Workshop, as needed.</li><li>
Acts a backup to the Training Specialists and completes classroom-based training; complete Airtable compliance documentation.</li><li>
Meets the required minimum 40 hours to a maximum of 80 hours of dedicated time invested with up to 6 assigned team members to ensure a level of knowledge and skills is acceptable within the company&rsquo;s learning standards required.</li><li>
Ensure a flexible schedule to capture new hires with challenging schedules i.e., Per Diems, Temporary, etc.&hellip;</li><li>
Provide in-center coaching to new team members on all assigned areas of the core competencies.</li><li>
Offer hands-on market specific training needs, from new hire training, check-ins, market process updates/changes, clinical refresher needs, registration process refresh/updates, and annual competencies.</li><li>
Ensure accountability of team members&rsquo; competence validation.</li><li>
Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program.</li><li>
Meets with the Training Specialist regularly to support market operation training needs related to the team members&rsquo; learning journey including, but not limited to, new hire training, market learning process updates/changes, other market training needs.</li><li>
Assists in maintaining Airtable compliance by completing and uploading Core Competency Checklist and submitting the Competency Evaluation via digital Airtable form.</li><li>
Maintain team member evaluation feedback being at the fully meets or higher level each year.</li><li>
Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program.</li><li>
30, 60, 90-day check-ins for training needs to include, but not limited to, checklist to round and check comfort level
</li><li>Track and manage the assigned completion of Core Competency Checklist items and submit e-form when completed for new team members.</li><li>
Provide timely feedback on assigned team member performance and escalate any issues if required.</li><li>
Operates in a mobile capacity; travel to sites where majority of new hires home locations are near, as assigned.
</li><li>Works operationally when no training is needed i.e., new hire training, workshops, BLS, fit testing, etc.
</li><li>Provide support, partnership, and training to other market Training Coaches nationally, as needed.</li><li>
Attends mandatory operations/learning meetings on behalf of Training Specialist in their absence.</li><li>
Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.</li><li>
Process co-pays and schedule patient appointments for assigned center.</li><li>
Coordinate provider referrals to assigned Specialist.</li><li>
Answer patient questions regarding their care and keep them informed of their status.</li><li>
Inform technical staff of patient flow.</li><li>
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; etc.</li><li>
Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.</li><li>
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.</li><li>
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.</li><li>
Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.</li><li>
Responsible for maintenance of medical records and scanning charts to patient files.</li><li>
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.</li><li>
Ensure reception area is well maintained.</li><li>
Conduct courtesy call-backs for patient follow-up.</li><li>
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.</li><li>
Other patient care responsibilities as defined in the Medical Assistant Guideline document.</li><li>
Ability to work a flexible schedule that includes evenings and weekends.</li></ul>
#INDCO
All other duties as assigned.
Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
</div></div></div></div></li></ul>Set up email alerts as new job postings become available that meet your interest!
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy</div>

Medical Assistant Training Coach - San Francisco

HealthRIGHT360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
The Integrated Care Center Clinic is a federally qualified health centersthat provideprimary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team basedcare in an integrated care setting. We are looking for a mission driven,service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate.
 
This is a union eligible position.
 This is an On Call position: shift hours and days vary as needed.
 
This is a union eligible position. This is an On-Call Call Center Agent.
 
This position is a remote, work-from-home role, scheduled Monday through Friday, 8:45 AM to 5:15 PM.
 
Please note the following on-site requirements: 
<ul>
<li>If you experience intranet or connectivity issues that cannot be resolved within one hour, you will be required to report to the clinic (on-site) to complete your workday.</li>
<li>On-site attendance is mandatory for the all-staff meeting held on the first Wednesday of each month.</li>
</ul>
The purpose of this role to provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers.
 
KEY RESPONSIBILITIES
 
Incoming calls
 
<ul>
<li>Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy.</li>
<li>Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers.</li>
<li>Maintains average call time and as indicated in call center guidelines.</li>
<li>Maintains average call volume as indicated in call center guidelines.</li>
<li>Monitors incoming calls and works with Call Center Manager to minimize abandoned call rates.</li>
<li>Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances.</li>
<li>Communicates sliding fee scale policies to patients appropriately.</li>
<li>Communicates clearly on the phone and accurately documents and assigns messages and faxes.</li>
<li>Confirms and updates contact information for all patients at every contact.</li>
</ul>
Outgoing calls
 
<ul>
<li>Makes follow-up calls for any messages left.</li>
<li>Completes robust confirmation calls for all next day appointments.</li>
<li>Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed.</li>
<li>Assist with scheduling changes by contacting patients to reschedule appointments.</li>
</ul>
Documentation Responsibilities
 
<ul>
<li>Accurately documents and routinely updates required patient information in electronic health record system.</li>
<li>Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens.</li>
<li>Collects and verifies contact information at every call.</li>
<li>Enters patient insurance information for patients and verifies eligibility with patient.</li>
<li>Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately.</li>
<li>Productivity: All calls must be answered within 3 minutes. Agent must be able to answer a minimum of 1500 calls (based on number of staff and total number of calls) per month.</li>
</ul>
Customer Service
 
<ul>
<li>All communications, both internal and external, must be delivered with excellent customer service.</li>
<li>Must be courteous and professional for all patient interactions.</li>
<li>Must talk to patients and clients in a caring and non-judgmental manner.</li>
<li>Must be able to deliver care in a culturally and linguistic sensitive manner.</li>
<li>Must ensure to use patient’s preferred name and pronouns.</li>
<li>Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls.</li>
<li>Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution.</li>
</ul>
QUALIFICATIONS
 
Education, Certification, and Experience
 
Required: 
<ul>
<li>Prior experience in front desk reception, administrative and/or customer service</li>
<li>Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure</li>
<li>Strong organizational, interpersonal, listening, speaking and written communication skills</li>
<li>Ability to assist callers in an approachable and welcoming manner</li>
<li>Ability to work effectively with all levels and types of employees, management, clients and guests</li>
<li>Ability to work cooperatively and effectively as part of a team</li>
<li>Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented</li>
<li>Strong proficiency with Microsoft Office applications (Excel, Outlook and Word), specifically Word Outlook and internet applications</li>
<li>Experience working with staff and volunteers</li>
<li>Working knowledge of computerized medical scheduling and billing systems</li>
<li>Knowledge of HIPAA regulations</li>
<li>Excellent attention to detail, ability to work independently and strong organizational skills</li>
<li>Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns</li>
<li>High School Diploma, GED or equivalent accreditation.</li>
<li>Bilingual language capacity (Spanish/English)</li>
</ul>
Desired: 
<ul>
<li>2 years’ experience working in a medical setting (or call center), preferably in a community clinic with medical experience</li>
<li>Familiarity with other community agencies in the Bay Area to make appropriate referrals</li>
<li>Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services</li>
<li>Must complete background check and Livescan.</li>
<li>Covid-19 vaccine and booster isrequiredfor this position. Exemptions are not accepted.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
</ul>

Call Center Agent (On-Call)

Airgle Corporation

Job Overview We are seeking a dynamic and motivated Medical Sales Representative to join our expanding healthcare team. In this role, you will be the vital link between our innovative medical products and healthcare providers, clinics, and hospitals. Your energetic approach and excellent communication skills will drive product awareness, foster strong relationships, and ultimately improve patient outcomes. This position offers an exciting opportunity to leverage your sales expertise in a fast-paced, rewarding environment dedicated to advancing medical care.Responsibilities<ul><li>Develop and execute strategic sales plans to promote our medical products within assigned territories, focusing on growth and market penetration.</li><li>Conduct engaging product demonstrations and technical sales presentations tailored to the needs of healthcare professionals.</li><li>Build and maintain long-term relationships with key accounts through proactive account management and exceptional customer service.</li><li>Negotiate contracts, pricing, and terms with clients while ensuring compliance with industry regulations and company policies.</li><li>Identify new business opportunities by analyzing market trends, competitor activities, and customer feedback.</li><li>Provide comprehensive product training and support to healthcare providers to ensure optimal product utilization.</li><li>Maintain detailed records of sales activities, customer interactions, and territory progress using Microsoft Office tools such as Word and PowerPoint.</li></ul>Qualifications<ul><li>Proven experience in medical sales or pharmaceutical sales, with a strong understanding of B2B sales processes.</li><li>Excellent negotiation, communication, and organizational skills essential for building rapport with clients.</li><li>Demonstrated ability to deliver compelling product demos and technical presentations confidently.</li><li>Strong analysis skills to interpret market data and develop effective sales strategies.</li><li>Experience in outside sales environments with a focus on customer service excellence.</li><li>Knowledge of medical terminology, healthcare regulations, and industry standards is highly desirable.</li><li>Proficiency in Microsoft Office applications including Word, PowerPoint, and other relevant tools.</li><li>Leadership qualities that enable effective account management and team collaboration are a plus. Join us as a Medical Sales Representative to make a meaningful impact in the healthcare industry while advancing your career in a vibrant, supportive environment!</li></ul>Job Type: Full-timePay: $150,000.00 - $200,000.00 per yearWork Location: Remote

Medical Sales Representative

Explore 318+ Medical reception sales in San Francisco this March. Find roles across top companies and apply now to boost your career.