new employee experience intern, summer 2026 Jobs in San Francisco

new employee experience intern, summer 2026

sr product marketing manager, member engagement Jobs in San Francisco

sr product marketing manager, member engagement

workplace experience manager Jobs in San Francisco

workplace experience manager

member experience associate

AAA Mountain West Group

<div><p><b>Why Work For Us?</b></p><ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul><p></p>
Additional Details: Competitive hourly base + commissions<p>
.</p><p><b>
Summary</b></p><p>
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, MEAs are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.</p><p></p><p><b>
This is a full-time, onsite, 5-day a week role that requires working EVERY Saturday out of the month.</b></p><p></p><p><b>
Essential Functions</b></p><ul><li><p>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:</p><ul><li><p>
Member Experience</p></li><li><p>
Member Services</p></li><li><p>
Concierge</p></li><li><p>
DMV/MVD</p></li><li><p>
Auto Travel</p></li><li><p>
Unlicensed Insurance Services</p></li><li><p>
Smart Home Security</p></li><li><p>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</p></li></ul></li><li><p>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.</p><ul><li><p>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</p></li><li><p>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</p></li></ul></li></ul><p><b><br>
Knowledge &amp; Skills</b></p><ul><li><p>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</p></li><li><p>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</p><ul><li><p>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</p></li><li><p>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</p></li></ul></li><li><p>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</p></li><li><p>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</p></li></ul><p><b><br>
Education &amp; Experience/Licenses &amp; Certifications</b></p><ul><li><p><b>
Minimum Qualifications</b></p><ul><li><p>
High School Diploma/GED</p></li><li><p>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required; customer service experience is strongly preferred.</p><ul><li><p>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</p></li></ul></li><li><p>
Drive for Results: Focuses on desired end results, takes steps necessary to meet deliverables in on time, and continues to move forward toward goal achievement.</p></li><li><p>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</p></li><li><p>
Teamwork: Develop quality relationships with peers, leaders and internal partners; while supporting communal focus and collaboration of Members First.</p></li><li><p>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</p></li><li><p>
Current &amp; valid Driver&rsquo;s License required; bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</p></li></ul></li><li><p><b>
Preferred Qualifications</b></p><ul><li><p>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</p></li><li><p><b>
Bilingual Spanish or Chinese professional are a plus!</b></p></li></ul></li></ul><p><b><br>
Working Environment/ Minimum Physical Requirements</b></p><ul><li><p>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</p></li><li><p>
Must be flexible with work shifts, including Saturdays.</p></li><li><p>
Approximately 50&ndash;80% of time is spent using a personal computer.</p></li><li><p>
Must be available to work in different branch locations.</p></li><li><p>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</p></li></ul><p></p><p><b>
#LI-ML1</b></p><p></p><p><b>
 &ldquo;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.&rdquo;</b></p><ul><li></li></ul>
Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.</div>

Member Experience Associate

Lewellen Family Law Group

<p>Job Summary</p><p>We are seeking an ambitious and detail-oriented mid to senior Associate Attorney to join our esteemed law firm. As a key member of our team, the Associate Attorney will play a vital role in supporting our legal practice, with a focus on various areas including family law litigation, alternative dispute resolution, trials, and consultation. The ideal candidate will possess excellent research and writing skills, as well as the ability to navigate complex legal systems.</p><p>www.California family law.com</p><p>Responsibilities</p><p>- Assist in the preparation and presentation of cases in court, including drafting pleadings, motions, and other legal documents.<br/>- Conduct legal research and analysis, utilizing tools such as Westlaw, Co-counsel/Case text AI, to support client matters.<br/>- Collaborate with other attorneys and paralegals to develop legal strategies and recommendations for clients.<br/>- Stay up-to-date on relevant legal developments.<br/>- Develop and maintain relationships with clients, understanding their legal needs and providing personalized support.</p><p>-Work with CLIO client and document management systems.</p><p>Qualifications</p><p>- J.D. from an accredited law school.<br/>- Admission to the bar in the state where the position is located.<br/>- Experience in litigation, trials, criminal law, business litigation/transactions, civil litigation, and/or family law.<br/>- Strong research, discovery, and writing skills, with the ability to produce high-quality legal documents.<br/>- Familiarity with legal administrative tasks, such as case management and client communication.<br/>- Strong analytical and problem-solving skills.<br/>- Excellent communication and interpersonal skills.</p><p>- Thrives in a collaborative workplace but can also work independently.<br/>- Commitment to ongoing learning and professional development.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $140,000.00 - $220,000.00 per year</p><p>Expected hours: 30 &ndash; 40 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Family law: 3 years (Required)</li><li>Business analysis: 3 years (Preferred)</li><li>Accounting: 1 year (Preferred)</li><li>Criminal law: 3 years (Preferred)</li></ul><p>License/Certification:</p><ul><li>CA Bar (Required)</li></ul><p>Ability to Commute:</p><ul><li>San Francisco, CA 94133 (Preferred)</li></ul><p>Willingness to travel:</p><ul><li>25% (Preferred)</li></ul><p>Work Location: Hybrid remote in San Francisco, CA 94133</p>

Family Law Attorney - Associate

Zanghi Torres Arshawsky LLP

<div><div><div><b>Benefits/Perks</b></div>
<ul><li>Careers Advancement Opportunities
</li><li>Flexible Scheduling</li>
<li>Competitive Compensation</li>
</ul><div><b>Job Summary</b></div>
<div>We are seeking an <b>Attorney</b> to join our law firm. Associate Attorney position offered by a small firm specializing in the representation of non-profit housing providers in their management of supportive and subsidized housing in San Francisco and surrounding counties. Ideal candidate has an interest in litigation and some knowledge of real property and housing law. Must have the desire to appear in court and administrative hearings, a willingness to travel throughout the Bay Area as needed, and ultimately the ability to handle cases from intake to conclusion. Excellent communication, research, writing, and analytical skills are required along with the ability to multi-task, organize, and prioritize assignments.</div><div><br>
</div>
<div><b>Responsibilities</b></div>
<ul><li>Prepare contracts, briefs, motions, and other legal documents</li>
<li>Conduct legal research</li>
<li>Drafting and responding to discovery requests and motions</li>
<li>Provide legal counsel in conjunction with senior associates</li>
<li>Negotiate on behalf of clients</li>
<li>Maintain detailed and accurate client records</li>
<li>Case analysis and management</li>
<li>Drafting and analyzing pleadings</li>
<li>Court appearances - hearings, settlement conferences, and trials</li>
</ul><div><b>Qualifications</b></div>
<ul><li>Successful completion of a Juris Doctor (J.D. degree) from an accredited law school and bar exam</li>
<li>Active member of the State Bar of California</li>
<li>Strong verbal and written communication skills</li>
<li>Familiarity with Microsoft Office suite</li>
<li>Strong negotiation and problem-solving skills</li>
<li>Ability to collaborate with colleagues to best serve clients</li></ul></div></div>

Attorney

UC San Francisco Academic

<div><div><h3 class="jobSectionHeader"><b>Application Window</b></h3>
</div><div><p><b>Open date: </b>December 23, 2025
</p></div><div><p><b>Next review date:</b> Wednesday, Jan 7, 2026 at 11:59pm (Pacific Time)<br>
Apply by this date to ensure full consideration by the committee.
</p></div><div><p><b>Final date: </b>Wednesday, Jun 23, 2027 at 11:59pm (Pacific Time)<br>
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
</p></div><h3 class="jobSectionHeader"><b>Position description</b></h3>
<div><div><p>Feinberg Lab - Associate/Full Specialist Position</p>
<p>The Feinberg lab is seeking an Associate/Full Specialist to join our group and contribute to new and ongoing projects. Our lab focuses on sensorimotor integration in mice. The candidate will be expected to assist graduate students and postdoctoral fellows in performing behavioral experiments in mice. Responsibilities may include performing stereotaxic surgeries to deliver viruses and drugs to specific anatomic sites in the mouse brain; performing two-photon calcium imaging in the brains of awake, behaving mice; performing immunostaining of brain slices to characterize gene expression in the nervous system; running behavioral assays in conjunction with optogenetics or in vivo calcium imaging; genotyping and mouse colony maintenance and perform other duties as assigned.
</p><p>An exceptional candidate will lead their own independent project, develop new ideas, and be familiar with the literature, where appropriate. Additionally, the specialist will be expected to assist with managing day-to-day lab operations, and perform general lab duties and be a positive lab citizen.</p>
<p>Required Qualifications:</p>
<ul><li>For an Associate Specialist position - Master&rsquo;s degree (or equivalent degree) or five to ten years of experience in the relevant specialization</li>
<li>For a Full Specialist position- Terminal degree (or equivalent degree) or ten or more years of experience in the relevant specialization</li>
<li>Excellent organizational and interpersonal communication skills (verbal and written)</li>
<li>Willingness and ability to learn new methods and skills for changing research priorities.</li>
<li>Ability to work independently and as a member of a research team.</li>
<li>Ability to prioritize tasks, coordinate work tasks with others, and meet multiple deadlines</li>
</ul>
<p>Preferred Qualifications:</p>
<ul><li>Prior experience in handling mice and stereotaxic procedures</li>
<li>Prior experience in analyzing experimental data in MATLAB and/or Python.</li>
</ul>
<p>See Table 24B for the salary range for this position. A reasonable estimate for this position is $75,600-$194,800.</p>
<p>Please apply online at https://aprecruit.ucsf.edu/JPF05910 with a CV and contact information for two references. Applicant materials must list current and/or pending qualifications upon submission. The selected candidate must meet all of the qualifications at the time of hire.</p>
</div></div>
<h3 class="jobSectionHeader"><b>Application Requirements</b></h3>
<div><div><b>Document requirements</b>
<ul><li><div><p>Curriculum Vitae - CV must clearly list current and/or pending qualifications (e.g. board eligibility/certification, medical licensure, etc.).
</p></div></li><li><div><p>Cover Letter (Optional)</p>
</div></li></ul>
</div><div><div><b>Reference requirements</b></div><ul><li>
2 required (contact information only)</li></ul></div>
</div><h3 class="jobSectionHeader"><b>About UC San Francisco</b></h3>
<div>
<div><p>As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
</p><p>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</p>
<p>UCSF is committed to welcoming and serving all people, honoring the dignity of every individual without preference or prejudice, in support of its public mission and in alignment with our PRIDE values and Principles of Community.</p>
<div>As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.<br>
<ul><li>&ldquo;Misconduct&rdquo; means any violation of the policies or laws governing conduct at the applicant&rsquo;s previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer.</li><li>UC Sexual Violence and Sexual Harassment Policy</li><li>UC Anti-Discrimination Policy</li><li>APM - 035: Affirmative Action and Nondiscrimination in Employment
</li></ul></div></div></div><h3 class="jobSectionHeader"><b>Job location</b></h3>
<div>San Francisco, CA</div></div>

Feinberg Lab - Associate/Full Specialist Position

Judicial Council of California

<div></div><div><div><div><div><div><p>The Judicial Council of California is accepting applications for the position of Analyst with the Criminal Justice Services (CJS) office. The Criminal Justice Services office is a dynamic team of attorneys, analysts, and researchers who work together to support courts and partners in implementing programs that ensure everyone has fair and equal access to justice.</p><p>
This position will be a key member of CJS's data analysis and evaluation team that will focus on supporting research related to SB 910. The analyst will be expected to work within the team on complex, legislatively mandated projects related to Senate Bill 910 and related projects. This position will support the CJS office in conducting research and data analysis related to court implementation of behavioral health initiatives, diversion, and collaborative court programs. The position will help facilitate court and stakeholder survey administration, analysis of existing court data and research of the related topic to help the stakeholders, such as the Judicial Council and court leadership, better understand how major initiatives are being implemented, identify challenges, and promote best practices.</p><p>
The Analyst may be asked to conduct tasks related to legislatively mandated reports and program evaluations. This position will also assist Senior Analysts with emergent high priority legislative inquiries. The Analyst will also serve as member of the CJS research team using and, in some cases, developing new code for data manipulation and statistical analysis. This position will report to a Supervising Analyst.</p><p><b>
The Judicial Council</b><br>
The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule-making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.</p><p>
By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council&rsquo;s staff organization seeks to continue to evolve as one of California&rsquo;s most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.</p><p>
The Judicial Council strives for work-life balance, including substantial vacation and holiday time. In addition, we offer an excellent benefits package, including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, and retirement savings plans. The San Francisco office is only a 7-minute walk from the downtown Civic Center BART station. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.</p><p>
The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council&rsquo;s San Francisco or Sacramento office at least two days per week, based on their office leader&rsquo;s direction, and reside in the areas surrounding these locations. To be eligible for Judicial Council employment and participation in the Judicial Council&rsquo;s Hybrid Work Program, a prospective or current employee&rsquo;s primary residence/remote work location must be in the State of California and within a 150-mile driving radius of their assigned reporting location.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
<div>
<div></div><div><ul><li>Work as a member of the research team focused on conducting research in support of SB 910 and adjoining projects, accept guidance from senior team members and assist junior team members with R coding. Work individually and as a team on analyses needed for legislative reports. Serve as author or co-author and reviewer on other products and reports produced by the team, including write ups of validation studies and technical reports.</li><li>
Ensure that technical reports with statistical terminology are translated into reports appropriate to the legislature and a lay audience.</li><li>
Participate in site visits and other outreach activities (virtually and in-person when safe) with participating counties as needed</li><li>
Conduct background research, literature reviews, and summaries of promising practices. Assist senior staff in providing ad hoc research support to the CJS Director and other court leaders.</li><li>
Develop analysis plans with recommended analytic strategies appropriate to address the research question and appropriate for type of data available.</li><li>
Design data collection instruments and support collection efforts through surveys and other instruments, as appropriate.</li><li>
Review and utilize analyses in analyses, as appropriate, other regularly submitted data by the courts, including but not limited to mental health diversion and JBSIS data.</li><li>
Document research findings in various formats and for varying audience levels.</li><li>
Advise Collaborative Justice Program Unit team to review research findings and identify issues present in the data and advise on possible training strategies to improve data reporting.</li><li>
Assist in facilitative court feedback opportunities to identify training and technical assistance needs.</li><li>
Assist senior staff in providing ad hoc research support to the CJS Director and other court leaders.</li><li>
Present research findings, making findings, methodological issues, and data limitations intelligible to legal, program and administrative leaders.</li><li>
Assist in preparing summaries, reports, and responses to legislative or other stakeholder inquiries as appropriate.</li><li>
Other duties as assigned.<br>
</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><div><br>
<div><div>
</div><p>Bachelor&rsquo;s degree and three (3) years of analytical experience in program analysis, development, implementation, research, and/or evaluation. An additional four (4) years of professional experience as noted above may substitute for the bachelor&rsquo;s degree. Or, additional directly related experience and/or education may be substituted on a year-for-year basis</p><p>
OR</p><p>
Master&rsquo;s degree in a directly related field for the assigned discipline, such as political science, public administration, statistics, mathematics, etc., that included qualitative and quantitative research.</p><p><br>
OR</p><p>
Two (2) years as an Associate Analyst with the Judicial Council of California or two (2) years of experience performing the duties of a class comparable in the level of responsibility to that of an Associate Analyst in a California superior court or California state-level government entity.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2><div><br>
<div><div>
</div><p>Please note, if you are selected for hire, verification of employment eligibility or authorization to work in the United States will be required.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
How To Apply</b></h2><div><br>
<div><div>
</div><p>This position requires the submission of our official application, responses to the supplemental questions, and a resume. Please apply by 5:00 P.M. on <b>January 9, 2026</b>.<br>
<br>
The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260. Telecommunications Relay Service (TRS) is available by dialing 711. Once connected, provide the relay operator with the number for Human Resources: 415-865-4260.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Supplemental Questions</b></h2><div><br>
<div><div>
</div><p><b>To better assess the qualifications of each applicant, please provide a response to the following questions. Your answers should not exceed a total of three pages.</b></p><ul><li>
Please explain why you are interested in this position.</li><li>
This position will support research and data analysis related to court implementation of behavioral health initiatives, diversion, and collaborative court programs. Please describe any experience you have conducting research or analyzing data in complex policy, behavioral health, or justice system contexts.</li><li>
This position will help administer surveys and analyze existing court data to support legislatively mandated projects, including work related to Senate Bill 910. Please describe any experience you have with designing, administering, or analyzing surveys, as well as any experience developing or using code for data manipulation or statistical analysis.<br>
</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Pay and Benefits</b></h2><div><br>
<div><div>
</div><p>$7,513 - $11,270 per month</p><p>
Please note due to statewide fiscal conditions, the posted salary range is subject to a temporary 3% reduction. In exchange for this temporary reduction, judicial branch employees accrue an additional 5 hours of paid personal leave per month through June 30, 2027.</p><p>
Some highlights of our benefits package include:</p><ul><li>
Health/Dental/Vision benefits program</li><li>
14 paid holidays per calendar year</li><li>
Choice of Annual Leave or Sick/Vacation Leave</li><li>
1 personal holiday per year</li><li>
Up to $130 per month reimbursement for qualifying commuting costs</li><li>
CalPERS Retirement Plan</li><li>
401(k) and 457 deferred compensation plans</li><li>
Employee Assistance Program</li><li>
Basic Life and AD&amp;D Insurance</li><li>
FlexElect Program</li><li>
Pretax Parking</li><li>
Long Term Disability Program (employee paid/optional)</li><li>
Group Legal Plan (employee paid/optional)<br>
</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Equal Employment Opportunity</b></h2><div><br>
<div><div>
</div><p><b>The Judicial Council of California is an Equal Opportunity Employer.</b></p></div></div></div></div></div>

Analyst

MENTAL HEALTH ASSOCIATION OF SAN FRANCISCO

<div><p><b>Overview of Position:</b></p><p>
The Bilingual Senior Peer Program Manager works in collaboration with MHASF's Director of Community Programs to provide management of the Marin CAT &amp; MCRT Program daily operations of the crisis-related, follow-up, and crisis aftercare services of the program.</p><p>
The Program Manager conducts weekly individual supervision meetings and monthly group supervision for the Peer Support Specialists; they will work with Marin Behavioral Health and Recovery Services (BHRS) Unit Supervisors to collaborate and communicate effectively monthly, and they are available during MHASF business hours (Monday - Friday 8 am to 6 pm) to provide on-call consult for HR support, crisis intervention, and debriefing.</p><p>
The Program Manager additionally will hold a half-time caseload of active clients, be available to respond to mobile crisis calls in-the-field, and they will be required to be a Medi-Cal Certified Peer Support Specialist or achieve that certification within the first 6 months of hire.</p><p><b>
Responsibilities</b>:</p><p><b>
Top Three Responsibilities:</b></p><ul><li>
Serve as a liaison among the various BHRS programs, clinical teams, and MHASF Peer Support Specialists</li><li>
Daily management of program operations including SmartCare E.H.R. documentation review, bi-monthly billing and finance oversight, and monthly check-ins with BHRS contract representatives</li><li>
Manage and provide oversight for program deadlines, data collection, outcome measurement, and reporting</li></ul><p><b>
Marin TOT &amp; MCRT Program:</b></p><ul><li>
Direct management and weekly 1:1 supervision of Peer Support Specialists and Group Supervision of Peer Support Specialists</li><li>
Serve as a liaison among the various BHRS program sites, clinical teams, peer counselors, and MHASF staff</li><li>
Attend clinical team meetings at BHRS programs; communicate with Unit Supervisors about program opportunities and challenges</li><li>
Oversee the recruitment and retention process in conjunction with HR, Associate Director of Peer Services and BHRS teams for interview panels and final hiring decisions</li><li>
Ensure that Peer Specialists have the necessary resources needed to perform their jobs well</li><li>
Develop and maintain strong working relationships with agency partners, consumer advocates, and other entities supporting the program</li><li>
Support Associate Director of Peer Services in the development of policies and procedures</li><li>
Continuous quality improvement and evaluation of programs and program policies on an ongoing basis</li><li>
Assist in the development of Department goals and objectives</li><li>
Ability to travel to local and regional training sites and meetings</li><li>
Communicate with Associate Director of Peer Services about program challenges and opportunities</li><li>
Ensure quality assurance of program documents, data collection, and materials</li><li>
Offer debriefing meetings and support for staff responding to crisis situations</li><li>
Provide training and QI/QA of case note documentation, adhering to Medi-Cal guidelines, in SmartCare.</li></ul><p><b>
HIPAA Compliance and Program Confidentiality:</b></p><ul><li>
Exercises reasonable care and caution in protection confidential and sensitive information related to clients and personnel</li><li>
Maintains confidentiality of team, personnel, and client information</li><li>
Works with MHASF program directors to assure quality assurance of program materials as it is related to HIPAA compliance and program confidence</li></ul><p><b>
Record-Keeping, Training, &amp; Participation:</b></p><ul><li>
Attend supervision, staff meetings, and trainings</li><li>
Utilize MHASF systems of remote communication (Slack, Asana, Outlook, Zoom, SharePoint, OneDrive)</li><li>
Utilize Marin BHRS client record databases (Clinician's Gateway, CSU Log, and MAA Billing)</li><li>
Maintain detailed records of services provided and ensure participant record confidentiality</li><li>
Ensure records contain all data necessary in reporting to the State Department of Mental Health</li><li>
Ensure records conform to Medi-Cal and HIPAA requirements and standards</li></ul><p>
As job descriptions cannot be exhaustive, the above list of responsibilities is intended to provide a general overview of duties to be assigned and in no way is a comprehensive list of position duties and responsibilities.</p><p><b>
Required Qualifications</b>:</p><ul><li><p><b>
Must be or willing to become a Certified Peer Support Specialist or fall under the designation of a Licensed Practitioner of the Healing Arts (LPHA) in California within 6-months of hire</b></p></li><li><p><b>
Bilingual and able to read, write, and speak Spanish proficiently</b></p></li><li><p><b>
Personal lived experience of mental health challenges, and/or experience supporting a family member through mental health challenges</b></p></li><li><p><b>
Proof of COVID-19 vaccination including booster(s)</b></p></li><li><p><b>
Ability to drive throughout Marin County in one's own personal vehicle for work-related purposes; clean driving record (reimbursement for mileage is provided)</b></p></li><li><p>
Minimum of 2 years of progressive professional working experience in a nonprofit and/or social service with a minimum of 1 year in team management roles</p></li><li><p>
Excellent understanding of mental illness diagnoses, symptoms, and impact of stigma on participants</p></li><li><p>
Commitment to participant empowerment, culturally competent services, and a nonjudgmental approach</p></li><li><p>
Demonstrated success developing and evaluating program models and selecting and successfully operationalizing innovative programs</p></li><li><p>
Deep familiarity with mental health recovery resources and programs</p></li><li><p>
Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth</p></li><li><p>
Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance</p></li><li><p>
Deep understanding of HR, employee performance improvement plans, and corrective action policies</p></li><li><p>
Managing complex systems and experience negotiating win-win agreements</p></li><li><p>
Highly organized and resourceful, excellent attention to detail, ability to multi-task and manage time well to accomplish all key tasks and deadlines</p></li><li><p>
Excellent computer skills including internet, Microsoft Word, Excel, and PowerPoint</p></li><li><p>
Collaborative team working style with ability to relate effectively with people from diverse backgrounds</p></li><li><p>
Commitment to the mission, vision and values of MHASF</p></li></ul><p><b>
Desirable Qualifications:</b></p><ul><li><p>
Have at least four years of nonprofit management experience</p></li><li><p>
Experience with city, county, State, and foundation contract management and reporting</p></li><li><p>
Individuals with lived experience of mental illness/psychiatric disabilities, or substance use</p></li><li><p>
Experience in Medi-Cal billing</p></li></ul><p><b>
Physical Requirements
</b></p><p>The position requires long periods of work at a desk, which may involve sitting or standing and the use of a computer, keyboard, mouse, and desk phone. The office building and between floors of the building, and to travel short distances (under 1 mile) is required. Other physical tasks may involve reaching, pulling, pushing, bending, climbing a stepladder, use of a dolly to move items weighing up to 50 lbs., and lifting and carrying up to 20 lbs.</p></div>

Bilingual Senior Peer Program Manager

Goodwin Procter LLP

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2><div><div><div><p>
Goodwin seeks a highly qualified midlevel associate to join our Technologies Companies M&amp;A group. Candidates should have significant experience both working in teams and in managing components of transactions independently, with specific experience in mergers and acquisitions preferably for both early and late-stage technology companies and leading venture capital investor clients. Candidate must be proactive, with a strong business sense and the ability to effectively manage internal and external client and counsel relationships.</p>
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Candidates applying for associate positions with Goodwin Procter should have outstanding academic credentials, comparable law firm experience, and excellent written and verbal communication skills. California bar admission (or eligibility to obtain admission promptly) required.</p><br>
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#LI-DNI</p></div></div></div></div>

Technology Companies – M&A Associate

Explore 255+ Member experience associate in San Francisco this January. Find roles across top companies and apply now to boost your career.