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mental health professional mhp case worker contract

CTSHealth

<div><p><b>Job Overview</b></p><p>
Under general supervision, provides one-on-one behavioral interventions with children, youth and/or adults receiving specialty mental health services in the client's home/residential placement/school or during community outings; performs related work as assigned.</p><p>
</p><p><b>Responsibilities and Duties</b></p><ul><li>Maintain assigned caseload of weekly billable insurance hours.</li><li>Responsible for ensuring services are provided in the community.</li><li>Participating in the person-centered planning process.</li><li>Providing direct community-based behavioral health services and support for the individual and family as indicated in the Person-Centered Plan.</li><li>Monitor and track consumer hours and annual intake dates and complete as assigned.</li><li>Assisting the Case Manager in monitoring and evaluating the effectiveness of interventions as evidenced by symptom reduction and progress toward goals.</li><li>Responsible for completing the OnTarget tasks assigned within 24 hours.
</li><li>Assisting the Case Manager with consulting identified non-medical providers, engaging community and natural supports and including their input in the person-center/ed planning process.</li><li>Ensure that all information obtained while at Carolina Therapeutic Services is kept confidential and will remain confidential beyond employment.</li><li>Ensure confidentiality training is updated.</li></ul><br>
<p><b>Provider Responsibilities
</b></p><ul><li>Report critical concerns, problems, and lack of engagement to supervisor in a timely manner and actively seek Supervisor&rsquo;s input and assistance to resolving the concern.</li><li>Participate in multi-disciplinary staffing and meetings.</li><li>Attends all appropriate in-services, workshops, or continuing education programs, which are trainings provided by CTS Health or on behalf of CTS.</li><li>Responsible for completing appropriate annual intakes.</li><li>Maintains strict confidentiality according to all Federal and State guidelines and requirements.</li><li>Exemplifies personal and professional conduct.</li><li>Upholds the Professional Code of Ethics.</li><li>Maintains a cooperative relationship with employees, treatment staff and others.</li><li>Adheres to and supports facility policies, programs and activities.</li><li>Demonstrates tact, courtesy, and a positive approach to communication and interaction with other employees, visitors, physicians, etc.</li><li>Responsible for personal development to ensure current knowledge in the profession.
</li><li>Responsible for maintaining a safe, clean and drug free environment in the office space utilized.</li><li>Willingness to work beyond what is required periodically.</li><li>Maintain service notation that meets agency notation standards, Medicaid standards, and/or any other auditing agency such as the LME. (For timeliness, quality, and completeness). This notation must include: I) the purpose of contact; 2) describes the provider's interventions; 3) effectiveness of the intervention; 4) the time spent performing the intervention; and 5) signature (degree/credentials or position) of person providing service.</li><li>Must maintain the flexibility to respond to client needs and crisis situations beyond the agencies normal working hours.</li><li>Deliver services in various environments, such as homes, schools, jails (for state funds only), homeless shelters, etc.</li><li>Perform any other job-related duties as specified by a supervisor.</li></ul><p><b>
Education/Qualifications/Experience</b></p><div>
&bull; Human service field with less than one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional with less than one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling. Supervision shall be provided by a qualified professional with the population served until the individual meets one year of experience.&bull; Graduate of a college or university with a bachelor's degree in a human service field with less than two years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional with less than two years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling,<br>
<ul><li>One-year documented experience in the delivery of mental health treatment to children and /or adolescents.</li><li>High School diploma (additional 5 years&rsquo; mental health experience preferred)</li></ul><br>
</div><p><b>Training Requirements</b>
</p><ul><li>CTS Health orientation</li><li>Rule 132 Service Definition</li><li>OIG Rule 50</li><li>First Aid/CPR, HIPAA, Client Rights, Confidentiality, Mandated Reporter, Health and Safety, Cultural Competency, Workplace Violence and Safety, Waste, Fraud &amp; Abuse</li></ul></div>

Mental Health Professional (MHP) Case Worker (Contract)

Northwestern Medicine

<div><b>Company Description</b><p><br>
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?</p><b><br>
Job Description</b><p><br>
The <b>Pharmacy Technician Specialist</b><b> </b>reflects the mission, vision, and values of NM, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.</p><p>
Under the direction of a registered pharmacist, performs all technical duties associated with the daily operation of the dispensing areas; performs prescription-related, unit dose-related, and sterile product-related functions; performs manufacturing procedures that have been documented in the Department records.</p><p><b>
Responsibilities:</b></p><ul><li>
Coordinates and effectively communicates with management, co-workers, customers, and other healthcare professionals regarding changes to workflows, updates, backorder, and new drug information when/where appropriate</li><li>
Directly enrolls eligible patients into manufacturer patient assistance co-pay programs</li><li>
Identify, research, and resolve issues and consumer complaints</li><li>
Possess working knowledge of participating third-party payors and their requirements</li><li>
Establish and maintain open communication with pharmacy operations analysts regarding third-party billing issues and centralized procurement team regarding ordering and inventory matters</li><li>
Assists with prescription audits as needed</li><li>
Educate pharmacy staff regarding third-party billing policies and procedures as needed</li><li>
Answers and triages patient, provider, and third-party calls to appropriate individuals adhering to phone scripts in a courteous and professional manner</li><li>
Contact payers for lost medication, replacement, or vacation overrides</li><li>
Troubleshoot and resolve billing rejections and subsequently rebill claims to appropriate carriers for all commercial, federal, and state insurance plans</li><li>
Verify and accurately update patient demographic information in appropriate system(s)</li><li>
Document patient&rsquo;s insurance information in appropriate system(s)</li><li>
Refer and document any clinical questions regarding prescriptions, drug information, or health conditions requiring follow-up to a pharmacist</li><li>
Utilize case management and pharmacy software systems to schedule prescription refills and adjudicate claims</li><li>
Coordinate prescription orders accurately and appropriately, including, but not limited to, &ldquo;ready at&rdquo; date, time, and shipping/delivery method</li><li>
Possess thorough understanding of the processes and procedures for shipping patient&rsquo;s medications and can independently resolve any complications</li><li>
Spend  5% of time on quality management of the program</li><li>
Performs the duties and responsibilities of a Pharmacy Technician at advanced level.</li><li>
Leads performance improvement initiatives</li><li>
Liaison between pharmacy and other departments</li><li>
Assists with/coordinates pharmacy technician schedule, services, prioritizing assignments and workflow, and promoting situational decision making/problem solving</li><li>
Fosters a team environment by providing education and training</li><li>
Maintains documentation of completion for media fill and fingertip testing</li><li>
Participates in site meetings (i.e. Drug Shortage, huddles, staff meetings)</li><li>
Responsible for controlled substance receiving, reconciliation, discrepancy tracking, and investigations</li><li>
Performs minor repairs of ADS machines</li><li>
Participates in projects as assigned by manager</li><li>
Handles recalls, crash carts monitoring, and kitcheck ordering</li><li>
Troubleshooting</li><li>
Restocks</li><li>
Performs Tech-Check-Tech (i.e. automated dispensing cabinet (ADC) runs/controlled substance in ADC; barcode scanned pills, pre-mixed IV bags)</li><li>
Other duties as assigned</li></ul><br>
<b>
Qualifications</b><p><b><br>
Required</b><b>:</b></p><ul><li>
Active Illinois Pharmacy Technician License (IDFPR)</li><li>
Pharmacy Technician licenses issued after 12/31/07 must have either CERTIFIED or STUDENT designation by their second license renew in accordance with Section 9 of the Illinois Pharmacy Practice Act</li><li>
Licensed Technicians prior to 1/1/2008 certification requirement must meet department skill level</li><li>
High School diploma or GED equivalent</li><li>
1-2 years&rsquo; technician experience</li><li>
Previous experience as a Pharmacy Technician in a hospital or outpatient setting</li><li>
Excellent critical thinking skills, decisive judgement, and the ability to work with minimal supervision</li><li>
Specialty Pharmacy: Certified Pharmacy Technician through PTCB or ExCPT through NHA</li></ul><p><b>
Preferred</b><b>:</b></p><ul><li>
Minimum 5 years&rsquo; technician experience</li></ul><br>
<b>
Additional Information</b><div></div><p><br>
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.</p><p><b>
Background Check</b></p><p>
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.</p><p><b>
Artificial Intelligence Disclosure
</b></p><p>Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.</p><p><b>
Benefits</b></p><p>
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.</p><p><b>
Sign-on Bonus Eligibility (if sign-on bonus offered for position):</b> Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</p></div>

Pharmacy Technician Specialist-Specialty Pharmacy Call Center, Full-Time Days

<div><b>Company Description</b><p><br>
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?</p><b><br>
Job Description</b><p><br>
The Patient Care Technician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.</p><p>
The Patient Care Technician&rsquo;s primary function is to assist and support the Professional Registered Nurse in all aspects of direct and indirect patient care activities. The Patient Care Technician functions as a member of the unit staff under the direction and supervision of the professional Registered Nurse.</p><p><b>
Responsibilities:</b></p><p><i>
Essential Functions and How They Are Accomplished</i><br>
<br>
<i>List in this section a series of brief statements (5-8) describing the essential functions of the job, and how they are accomplished. These statements should describe the fundamental job duties for which this position is accountable.</i></p><p>
The following examples of work serve only as illustrations of the various types of work performed, but are not all inclusive.</p><ul><li><b>
Direct Patient Care Activities
</b><ul><li>Assists with admission, transfer, and discharge process.</li><li>
Takes and records temperature, pulse, respirations, weight for adults and/or neonates, height, and blood pressure.</li><li>
Measures and records intake and output including output from drains.</li><li>
Applies cardiac monitor/oximetry.</li><li>
Obtains EKG.</li><li>
Adheres to the infant security protocol (accurate assessment of band placement).</li><li>
Performs normal newborn hearing screening.</li><li>
Obtains capillary blood glucose for adults and/or neonates.</li><li>
Performs phlebotomy.</li><li>
Applies Fetal Monitor equipment on pregnant patients.</li><li>
Discontinues heplocks and foley catheters. Administers enemas.</li><li>
Collects specimens (urine, stool, blood and sputum) on adults and/or neonates. Makes rounds of patients and anticipates their needs and observes newborns in the nursery.</li><li>
Responds to patient call lights in a timely manner, especially emergency lights.</li><li>
Distributes fresh drinking water and nourishments to patients. Prepares patients for meals; assists or feeds patients as necessary. Feeds normal newborns as assigned.</li><li>
Provides morning care, bed baths and evening care according to established Nursing Care Procedures. Provides peri-care to appropriate patients.</li><li>
Provides newborn care to the infant including bath, dressing, obtaining foot prints, assistance with feeding (bottle and breast), glucose checks.</li><li>
Makes occupied and unoccupied beds.</li><li>
Ambulates patients and instructs on walker, cane and crutch walking as appropriate for assigned unit.</li><li>
Assists with pre-and post-operative care; positions patients as ordered; applies special equipment for safety; lifts and turns patients with proper and safe body mechanics and available resources.</li><li>
Applies comfort and safety measures (side rails and call lights).</li><li>
Sets up oxygen and suction equipment and other respiratory equipment for adults and/or neonates.</li><li>
Applies dressings to Stage I and Stage II skin breakdown.</li><li>
Prepares patient room for MD or RN assessment, evaluation, diagnostic and therapeutic procedures. Assists with procedures in the normal newborn nursery as directed.</li><li>
Transports patients, equipment and/or supplies during urgent and emergent situations and to front door on discharge.</li><li>
Responds to emergency situations, secures assistance and initiates basic life support.</li><li>
Reports observations and documents appropriately. Promptly notifies RN of any change in patient condition.</li><li>
Performs post-mortem care and transports bodies to the morgue when necessary.</li><li>
Assumes responsibility for the care of patient&rsquo;s prosthetic devices, hearing aides, dentures, eye glasses, etc.</li><li>
Follows established policies, procedures and standards of care in all areas of practice.</li></ul></li><li><b>
Indirect Patient Care</b></li><li><ul><li>
Maintains a safe and clean environment. Duties may include: maintaining temperature logs on, defrosting, and cleaning refrigerator, straightening linen, cleaning utility rooms, cleaning IV poles, cleaning scale, cleaning and returning equipment to SPD, replacing and disposing of soiled linen bags.</li><li>
Performs duties delegated by the RN to facilitate patient care and the efficient operations of the assigned patient care unit.</li><li>
Collects and inventories patient belongings on admission, transfer and discharge.</li><li>
Completes charges using appropriate documentation.</li><li>
Orders supplies on-line or appropriate requisitions and stocks in appropriate location.</li><li>
Obtains necessary equipment and supplies to facilitate patient care.</li><li>
Assures room readiness for incoming patients.</li><li>
Checks designated equipment for proper functioning.</li><li>
Counts instruments and sterile trays sent and received from SEP as appropriate for assigned unit.</li><li>
Stocks and removes linen from patient rooms.</li><li>
Sets up and breaks down delivery table.</li><li>
Participates in staff meetings.</li><li>
Demonstrates cost effective approach to patient care in terms of equipment, supplies and other resource use.</li><li>
Participates in quality improvement activities.</li><li>
Participates in daily/weekly/monthly QC&rsquo;s.</li><li>
Participates in orientation of new staff.</li><li>
Performs related duties as assigned.</li><li>
Uses established communication channels to resolve work related problems.</li><li>
Understands and consistently demonstrates principles of &ldquo;Patient&rsquo;s First&rdquo; philosophy.</li><li>
Carries out assigned tasks and activities on a shift basis, as delegated by the RN.</li><li>
Assumes responsibility for meeting mandatory requirements.</li></ul></li><li><p><i>
Additional Functions</i><br>
<br>
<i>List any job duties currently being performed that are not essential functions.</i></p><p>
As requested/necessary based on unit needs.</p></li></ul><b><br>
Qualifications</b><p><b><br>
Required:</b></p><ul><li>
CNA Certification or currently enrolled in SON who has successfully completed basic clinical rotations.</li><li>
CPR recognition by the American Heart Association (BLS for Healthcare Providers).</li><li>
Minimum of 90% correct on annual mandatory Health and Safety Training quizzes.</li><li>
Unit based recognition for Capillary Blood Glucose Monitoring.</li><li>
High school diploma required. One year of college or nursing education or equivalent experience preferred.</li><li>
Previous experience in a health care setting preferred with a demonstrated ability to relate to patients, family, nursing and medical staff.</li></ul><p><b>
Preferred:</b></p><ul><li>
Associates or Bachelor&rsquo;s degree.</li></ul><br>
<b>
Additional Information</b><div></div><p><br>
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.</p><p><b>
Background Check</b></p><p>
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.</p><p><b>
Artificial Intelligence Disclosure
</b></p><p>Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.</p><p><b>
Benefits</b></p><p>
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.</p><p><b>
Sign-on Bonus Eligibility (if sign-on bonus offered for position):</b> Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</p></div>

Patient Care Tech-Stem Cell Oncology 16P Casual Nights

Sedgwick

<div><p>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
</p><p></p><p>Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
</p><p>Certified as a Great Place to Work&reg;
</p><p>Fortune Best Workplaces in Financial Services &amp; Insurance
</p><p></p>Disability Representative Sr.
<p></p><p><b>PRIMARY PURPOSE </b>: Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.
</p><p></p><p><b>ESSENTIAL FUNCTIONS and RESPONSIBILITIES
</b></p><ul><li>Makes independent claim determinations, based on the information received, to approve complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
</li><li>Reviews and analyzes complex medical information (i.e. attending physician statements, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan.
</li><li>Oversees additional facets of complex claims including but not limited to comorbidities, concurrent plans, complex ADA accommodations, and claims outside of typical guidelines.
</li><li>Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians), as needed.
</li><li>Determines benefits due pursuant to a disability plan, makes timely claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
</li><li>Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.
</li><li>Communicates with the claimants&rsquo; providers to set expectations regarding return to work.
</li><li>Medically manages complex disability claims ensuring compliance with duration control guidelines and plan provisions.
</li><li>Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence and/or claims system.
</li><li>Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.
</li><li>Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
</li><li>Negotiates return to work with or without job accommodations via the claimant&rsquo;s physician and employer.
</li><li>Refers cases to team lead and clinical case management for additional review when appropriate.
</li><li>Maintains professional client relationships and provides excellent customer service.
</li><li>Meets the organization&rsquo;s quality program(s) minimum requirements.
</li></ul><p></p><p><b>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
</b></p><ul><li>Performs other duties as assigned.
</li></ul><p></p><p><b>QUALIFICATIONS
</b></p><p></p><p><b>Education &amp; Licensing
</b><br>
High School diploma or GED required. Bachelor's degree from an accredited university or college preferred. State certification or licensing in statutory leaves is preferred or may be required based on state regulations.
</p><p></p><p><b>Experience
</b><br>
Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred.
</p><p></p><p><b>Skills &amp; Knowledge
</b></p><ul><li>Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
</li><li>Knowledge of state and federal FMLA regulations
</li><li>Working knowledge of medical terminology and duration management
</li><li>Excellent oral and written communication, including presentation skills
</li><li>Proficient computer skills including working knowledge of Microsoft Office
</li><li>Analytical, interpretive, and critical thinking skills
</li><li>Ability to manage ambiguity
</li><li>Strong organizational and multitasking skills
</li><li>Ability to work in a team environment
</li><li>Ability to meet or exceed performance competencies as required by program
</li><li>Effective decision-making and negotiation skills
</li><li>Ability to exercise judgement autonomously within established procedures
</li></ul><p></p><p><b>WORK ENVIRONMENT
</b><br>
When applicable and appropriate, consideration will be given to reasonable accommodations.
</p><p></p><p><b>Mental </b><b>: </b>Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
</p><p></p><p><b>Physical </b><b>: </b>Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
</p><p></p><p><b>Auditory/Visual </b><b>: </b>Hearing, vision and talking
</p><p></p><p>The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
</p><p></p><p><i>As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $23.00 USD hourly </i><i>. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
</i></p><p></p><p>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
</p><p></p><h2 class="jobSectionHeader"><b>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</b></h2></div>

Disability Representative Sr.

Enova International

<div><p><i>We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.</i></p>
<p><b>
About the Role:</b></p>
<p>
The Operational Audit Associate oversees audits of third-party collection agencies, law firms, and the internal recovery team to ensure compliance with the FDCPA and other regulatory requirements. This role evaluates operational processes, inventory management, and collection practices through onsite and offsite audits. The auditor also monitors key controls and compliance areas such as dialing regulations, payment processing, dispute handling, licensing, and contract adherence while providing oversight and recommendations to strengthen operational performance and regulatory compliance. This role reports to the Lead, S&amp;O.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Conduct quarterly onsite and offsite audits of third-party collection agencies, law firms, and internal recovery operations to assess performance, operational processes, and regulatory compliance.</li>
<li>Audit inventory, accounts, and files forwarded to agencies to verify accuracy, completeness, and adherence to internal policies.</li>
<li>Review call recordings, written communications, and outbound collection activity (letters, emails, dialing, SMS, prerecorded messages, chat) to ensure compliance with the FDCPA and other applicable laws.</li>
<li>Evaluate key compliance and operational areas including dialing regulations, payment processing, disputes, settlements, payment plans, licensing, and contract adherence.</li>
<li>Identify deficiencies or non-compliant activities, document findings, and partner with agencies to implement corrective actions.</li>
<li>Prepare detailed audit reports and maintain records to support internal monitoring and regulatory reviews.</li>
<li>Collaborate with Compliance and Operations teams to stay current on regulatory requirements and industry best practices.</li>
<li>Provide recommendations to leadership regarding vendor performance, retention, or termination.</li>
<li>Conduct performance audits including liquidation rate analysis and improvement opportunities.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor's degree in Business or equivalent experience in collections at a creditor, lender, or collection agency/debt buyer.</li>
<li>5&ndash;7 years of experience in collections operations, vendor management, or dialer strategy.</li>
<li>Experience in collections training, quality assurance, reporting or compliance preferred.</li>
<li>Ability to identify audit findings, escalate issues appropriately, and manage relationships with agency or law firm leadership in a professional and assertive manner.</li>
<li>Proven ability to manage complex projects through their entire lifecycle, from initial scoping to final delivery.</li>
<li>Strong written and verbal communication skills with the ability to collaborate across departments.</li>
<li>Proficiency in Microsoft Office and Google Suite.</li>
</ul>
<p><b>Compensation</b></p>
<p>
The budgeted annual salary range for this position is $72,000 to $104,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. #BI-Hybrid #LI-Hybrid</p><div><p><b>
Benefits &amp; Perks:</b></p>
<ul>
<li>Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.</li>
<li>Health, dental, and vision insurance including mental health benefits</li>
<li>401(k) matching plus a roth option (U.S. Based employees only)</li>
<li>PTO &amp; paid holidays off</li>
<li>Sabbatical program (for eligible roles)</li>
<li>Summer hours (for eligible roles)</li>
<li>Paid parental leave</li>
<li>DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)</li>
<li>Employee recognition and rewards program</li>
<li>Charitable matching and a paid volunteer day&hellip;Plus so much more!</li>
</ul>
<p><b>About Enova</b></p>
<p>
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus&trade;platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks&mdash;in order to create accessible credit for millions.</p>
<p>
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.</p>
<p>
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.</p></div></div>

Operational Audit Associate (Hybrid)

Stanley Consultants

<div><div>Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices.</div>
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<div>With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success.</div>
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<div>Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career!</div><div></div><div><br>
Job title - Resident Project Representative</div>
<div>Location - Chicago, IL</div>
<div>Job type - Onsite</div>
<div>Requisition ID - 11269</div><br>
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<p>Stanley Consultants is looking for a Resident Project Representative with construction engineering experience for our Chicago, IL office.</p>
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This person will work on large public infrastructure projects assisting the Senior Resident Engineer or serve as Resident Engineer on smaller municipal and federal aid funded projects. Project owners include IDOT/CDOT/ISTHA and various municipalities. A licensed Professional Engineer is preferred.</p>
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<h3 class="jobSectionHeader"><b>What You Will Be Doing:</b></h3><div>
<ul><li>Monitor contractor&rsquo;s performance for workmanship, schedule, and contract requirements.</li>
<li>Prepare reports, coordinate progress meetings with the contractor and owner, and manage the shop drawing review process.</li>
<li>Make calculations and document work in a format that can easily be checked by others.</li>
<li>Monitor internal budgets.</li>
<li>Ensure staff compliance with the Group Safety manual.</li>
<li>Resolve contractor&rsquo;s questions and drawing clarifications.</li>
<li>Assist the Business Development Manager or others with marketing, interviews, and proposal preparation.</li>
<li>Maintain positive client relationships.</li>
<li>Anticipate and resolve issues and concerns promptly from the owner, contractor, residents, public officials, and other stakeholders.</li>
<li>Mentor younger engineers and technicians.</li>
</ul></div><h3 class="jobSectionHeader"><b>Required Qualifications:</b></h3><div>
<ul><li>PE or ability to obtain PE upon required 4 years of experience.</li>
<li>Minimum of 5+ years of experience on construction management projects.</li>
<li>IDOT Documentation of Contract Quantities certification and IDOT Erosion Control Fundamentals and Inspection Modules.</li>
<li>Excellent visualization, communication, and documentation skills (Word, Excel, Outlook).</li>
<li>Ability to multitask effectively and work independently, while collaborating with other team members and managers.</li>
<li>Excellent organizational and time management abilities.</li>
<li>General knowledge of construction techniques and an ability to read plans and specifications.</li>
<li>Proven ability to distribute learned knowledge to other Resident Project Representatives, Construction Observers, and Material Testing Technicians.</li>
<li>Ability to assist Construction Manager/Resident Engineer with many of their tasks and be able to fill the Construction Managers/Resident Engineer&rsquo;s role temporarily in their absence.</li>
<li>Aptitude to act as a positive representative of Stanley Consultants, Inc. core values and an active participant in an outside professional organization.
</li><li>Experience performing field engineering duties for IDOT/ISTHA/CDOT projects.</li>
<li>Experience leading other staff.</li>
<li>Knowledge of field surveying.</li>
<li>Proficient in Construction Materials Management System (CMMS), CDOT CMQA, and Trimble Unity Construct.</li>
</ul></div><div><div><i>(Salary range for IL location)</i></div>
<div><i>Stanley Consultants is committed to maintaining transparency in our hiring process, including providing information about compensation. The starting salary for the successful candidate in this position is competitive and will be determined by the selected candidate's qualifications and experience, geographic location, internal equity, company policy and practices. In compliance with pay transparency laws, pay ranges are disclosed for positions and locations where required.</i></div>
</div><div><b>Work-Life Balance</b><br>
We realize there&rsquo;s more to life than just work. We help you meet the demands of work, family and personal life through several flexible options.</div>
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<div><b>What we offer:</b></div>
<div>Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward.</div>
<div>Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave.</div>
<div>Health Insurance. We provide a comprehensive insurance package including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources.</div>
<div>Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits.</div>
<div>Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more.</div>
<div>Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans.</div>
<div>Click Here: A Great Place To Work
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<div></div><div><b>Learn more about Stanley Consultants in this short video: </b>Working at Stanley Consultants</div>
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<div>Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants.</div>
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<div>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</div>
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<div>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div><br>
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Resident Project Representative

Attorney Registration and Disciplinary Commision

<p><b>LEGAL ADMINISTRATIVE ASSISTANT </b></p><p>The Attorney Registration and Disciplinary Commission (ARDC) is seeking an experienced, detail-driven Legal Administrative Assistant to provide high-level administrative and case support across attorney registration and discipline functions.</p><p>Under the direction of the Illinois Supreme Court, the ARDC registers and supports attorneys, produces and delivers innovative education and outreach programs, and provides restorative services. Through thorough investigations of complaints and fair proceedings, we address allegations of attorney misconduct and unauthorized practice of law. We ensure accountability while also advocating for those harmed by misconduct.</p><p>This role requires a strong foundation in legal terminology, court procedures, and regulatory processes, along with the ability to manage sensitive information with discretion. The Legal Administrative Assistant plays a critical role in supporting attorneys, facilitating complaint intake, and ensuring accurate handling of attorney records and case materials.</p><p><b>Key Responsibilities</b></p><ul><li>Draft, format, proofread, and process legal documents, including complaints, pleadings, subpoenas, correspondence, and investigative reports</li><li>Apply strong knowledge of legal terminology, formatting standards, and court procedures to ensure accuracy and compliance</li><li>Maintain organized, accurate, and confidential case and registration records within ARDC systems</li><li>Track case activity, deadlines, and required actions, ensuring timely follow-up and completion</li><li>Serve as a primary point of contact for complainants, respondents, witnesses, and attorneys, handling communications with professionalism and discretion</li><li>Receive, document, and route complaints and inquiries in accordance with ARDC procedures</li><li>Provide administrative support related to attorney registration, including data entry, record maintenance, and responding to routine inquiries</li><li>Coordinate hearings, meetings, and internal discussions, including calendar management and preparation of materials</li><li>Ensure adherence to ARDC procedures and applicable Illinois Supreme Court Rules</li><li>Maintain strict confidentiality and uphold ethical standards in all aspects of work</li><li>Identify inconsistencies, gaps, or risks in processes and escalate as appropriate</li></ul><p><b>Qualifications Required</b></p><ul><li>Minimum of an associate&rsquo;s degree required</li><li>Minimum of 3+ years of legal administrative assistance experience supporting attorneys in a litigation, regulatory, or court environment</li><li>Strong working knowledge of legal terminology, court procedures, and ethical standards</li><li>Advanced proficiency in Microsoft Office (Word, Outlook, Excel), including complex document formatting</li><li>Demonstrated ability to manage multiple priorities in a fast-paced environment</li><li>Excellent written and verbal communication skills</li><li>Proven ability to handle confidential and sensitive information with discretion</li></ul><p><b>Preferred</b></p><ul><li>Experience with NetDocuments (NetDocs) and LawManager or similar legal case/document management systems</li><li>Experience supporting regulatory, intake, or compliance-related processes</li><li>Familiarity with electronic filing systems and legal workflows</li></ul><p><b>Core Competencies</b></p><ul><li>Legal Knowledge &amp; Precision &ndash; Applies strong understanding of legal terminology and procedures to produce accurate work</li><li>Attention to Detail &ndash; Consistently delivers high-quality, error-free documents</li><li>Organization &amp; Time Management &ndash; Effectively manages deadlines across multiple priorities</li><li>Professional Communication &ndash; Clear, respectful, and responsive in all interactions</li><li>Judgment &amp; Discretion &ndash; Handles sensitive matters with professionalism and care</li></ul><p>The ARDC is committed to a culture of inclusion. We offer a hybrid schedule, a congenial work atmosphere, and excellent benefits detailed in the following link: ARDC Benefits. Salary will be determined based on the candidate&rsquo;s experience and qualifications, with a targeted salary range of $56,000 to $70,000.</p><p>Interested parties should send a letter and resume to employment@iardc.org.</p><p><i>The ARDC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to employment@iardc.org to let us know the nature of your request and your contact information. </i></p><p>Pay: $56,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Legal Administrative Assistant

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