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administrative assistant- employee health services Jobs in Baltimore

administrative services coordinator - social work Jobs in Baltimore

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assistant community manager - tax credit

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office & community housing coordinator Jobs in Baltimore

office & community housing coordinator

office community housing coordinator

THE ASSOCIATED: Jewish Community Federation of Baltimore

<b>CHAI:</b> Comprehensive Housing Assistance, Inc. is a nonprofit housing and community development organization serving northwest Baltimore. For almost four decades of community service, CHAI has been forging deep connections and helping residents of all ages thrive, making our neighborhoods a stronger, better place in which to live, learn, and grow older.
<br><br>
Office & Community Housing Coordinator
<br>About CHAI
<br>CHAI strengthens the fabric of neighborhoods connected to Jewish Baltimore through housing and community development, so residents of all ages can thrive.
<br>As an agency founded in the Jewish community, CHAI’s work is informed and inspired by Jewish values, teachings, and history. We are guided by:
<br><ul>
<li>Respect (Kavod) — honoring others through actions</li>
<li>Community (Kehillah) — finding strength in the collective</li>
<li>Diversity (B’tzelem Elohim) — seeing humanity and dignity in all people</li>
<li>Integrity (Derech Eretz) — acting ethically and responsibly</li>
<li>Drive (Ometz Lev) — motivation to the highest level of service</li>
</ul>
We envision a resilient and inclusive northwest Baltimore where neighbors feel deeply rooted in their homes and community.
<br>Position Overview
<br>The Office & Housing Administrator serves as the first point of contact for CHAI’s office and plays a vital role in ensuring residents, visitors, and staff experience CHAI as organized, responsive, and respectful.
<br>This role supports front desk operations, housing counseling and community housing administration, and general office coordination. Front-desk coverage and resident-facing responsibilities are the top priority during business hours; other responsibilities are managed around this core function. It requires strong prioritization skills, composure under pressure, attention to detail, and comfort performing consistent, process-oriented administrative work in a high-volume, interruption-driven environment.
<br>This role is best suited for someone who finds satisfaction in creating order, ensuring accuracy, and supporting others through steady, detail-focused execution.
<br><b>CHAI Hours of Operation:</b> Monday – Thursday, 8:30am – 5:00pm, Friday 8:30am – 4:00pm
<br><br>
<b>CHAI Employee Standards:</b><br>
<ul>
<li>Support organizational benchmarks and meet agency goals.</li>
<li>Exhibit a strong work ethic and passion for meeting expectations with high standards.</li>
<li>Able to work well in a team environment.</li>
<li>Sustain a positive, enthusiastic, and professional attitude at all times.</li>
<li>Maintain a professional appearance and demeanor.</li>
<li>Show respect for staff, board, volunteers, and clients.</li>
<li>Perform all duties in a timely, accurate, honest, and professional manner.</li>
<li>Attend and assist with the annual meeting. In addition, assist with at least one agency event each fiscal year by volunteering to help plan, set up, clean up and/or staff a table.</li>
</ul>
What Success Looks Like (First 6-12 months)
<br><ul>
<li>Front desk coverage is consistent, welcoming and professional</li>
<li>Resident and visitor inquiries are handled respectfully and efficiently</li>
<li>Housing documentation and client records are accurate and well organized</li>
<li>Administrative tasks are completed on schedule with minimal oversight</li>
<li>Shared inboxes, calendars and communications are monitored reliably</li>
<li>Internal staff report clear and responsive administrative support</li>
<li>The office environment, including shared spaces, is orderly, welcoming and well-functioning, with day-to-day operations running smoothly</li>
</ul>
<b>Key Responsibilities:</b><br>
Front Desk & Office Administration (50%)
<br><ul>
<li>Serve as Serve as the front desk receptionist and primary point of contact for residents, visitors, vendors, staff, board members, volunteer leaders, and callers.</li>
<li>Welcome all guests with efficiency, courtesy, and professionalism, ensuring a positive and respectful first impression of CHAI.</li>
<li>Answer and triage phone calls, emails, and in-person inquiries, applying discretion and sound judgement to prioritize, filter, and direct communications appropriately, escalating urgent or sensitive matters as needed.</li>
<li>Monitor and manage shared inboxes and general CHAI communications as assigned.</li>
<li>Sort and distribute incoming mail, including handling checks and time-sensitive financial documents accurately and promptly.</li>
<li>Maintain a clean, organized, and functional office environment, including front desk area, lobby, conference rooms, break stations, and shared spaces.</li>
<li>Order and track office supplies, ensuring appropriate stock levels and vendor coordination.</li>
<li>Coordinate FedEx, messenger services, and outgoing mail.</li>
<li>Maintain agency-wide calendar updates and ensure lobby displays reflect current announcements and events.</li>
</ul>
Meeting & Event Support (10%)
<br><ul>
<li>Support onsite and virtual meetings, including setup, troubleshooting, and operation of video conferencing and presentation technology.</li>
<li>Manage Outlook calendars for conference rooms and shared meeting spaces.</li>
<li>Prepare meeting materials, folders, packets, and presentations in advance as requested.</li>
<li>Coordinate catering and food orders in compliance with CHAI’s Kashrut policy.</li>
<li>Provide logistical and administrative support for Board meetings, committees, workshops, staff meetings, and agency-wide events.</li>
<li>Assist with event logistics, including participant registration, materials preparation, room setup, and occasional notetaking or documentation.</li>
</ul>
General Administrative Assistance (15%)
<br><ul>
<li>Maintain electronic and physical filing systems, including scanning, organizing, and archiving documents in SharePoint, OneDrive, and other designated Platforms.</li>
<li>Assemble packets, labels, mail merges, and program mailings as needed.</li>
<li>Sort and distribute mail, including handling incoming checks in a timely manner.</li>
<li>Prepare, format, and organize documents, spreadsheets, and materials for internal and external distribution with accuracy and attention to detail.</li>
<li>Provide limited administrative support to the accounting team, including expense reimbursement processing and documentation support as assigned.</li>
<li>Support the Administration & Operations Manager with administrative and operational projects as directed.</li>
</ul>
Community Housing Administrative Support (25%)
<br><ul>
<li>Triage community housing-related Triage community housing-related inquiries, providing accurate program information, eligibility guidance, and appropriate referrals.</li>
<li>Pull public records and monitor required housing counseling surveys and documentation as assigned.</li>
<li>Perform accurate and timely data entry into housing databases and client management systems.</li>
<li>Assist with workshop logistics, including:</li>
</ul>
o Registering participants through electronic platforms
<br>o Importing client information into databases following workshops
<br>o Printing and distributing workshop certificates
<br>o Sending follow-up communications with intake materials and scheduling information
<br><ul>
<li>Create, maintain, and audit electronic client folders to ensure required documentation is complete prior to appointments.</li>
<li>Follow up with clients regarding missed appointments or incomplete documentation.</li>
<li>Support loan programs by communicating with borrowers, tracking required documentation, uploading materials to loan software, and assisting with follow-up on missing or declined payments as directed.</li>
<li>Escalate compliance-sensitive or time-sensitive housing matters to appropriate staff promptly.</li>
</ul>
Core Competencies
<br><ul>
<li>Customer Service & Emotional Regulation: Remains calm, solutions-oriented, and respectful when interacting with residents and visitors, including during high-volume or emotionally sensitive situations.</li>
<li>Comfort with High-Volume Work: Effectively manages frequent interruptions, competing demands, and a steady flow of in-person, phone and email inquiries.</li>
<li>Accuracy & Follow-Through: Maintains careful documentation and ensures tasks are completed thoroughly and on time.</li>
<li>Prioritization & Task Management: Independently assesses urgency and manages multiple responsibilities.</li>
<li>Humility & Service Orientation: Approaches administrative work with pride and consistency, including routine or repetitive tasks</li>
<li>Communication & Professionalism: Communicates clearly and respectfully with diverse populations.</li>
<li>Feedback & Growth Orientation: Receives feedback constructively and adjusts approach accordingly.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>3+ years of administrative or office support experience</li>
<li>Experience in nonprofit, housing or community-based settings preferred</li>
<li>High school diploma required; additional education or equivalent experience welcomed</li>
<li>Proficiency in Microsoft Office and general office technology</li>
</ul>
Working Environment & Expectations
<br><ul>
<li>In-Office presence required</li>
<li>Consistent front desk coverage during business hours is expected</li>
<li>Ability to lift up to 20 pounds</li>
<li>Occasional participation in agency events</li>
<li>Interest in working within a Jewish-rooted organization serving diverse neighborhoods</li>
<li>Comfort operating in an environment with clear expectations and accountability</li>
</ul>
Compensation & Benefits
<br>The salary range for this position is $50,000 - $58,000, commensurate with experience and demonstrated competency.
<br>CHAI offers a competitive benefits package designed to support employees’ health and well-being. Benefit-eligible employees have access to:
<br><ul>
<li>Medical insurance</li>
<li>401(k) plan with 100% immediate vesting of employer match</li>
<li>Employer-paid Life/AD&D and Long-Term Disability</li>
<li>Optional employee-paid coverage including Dental, Vision, Short-Term Disability, supplemental and specialty plans, and FSA/HSA options</li>
<li>Waived membership fee to the Baltimore Jewish Community Center</li>
<li>Wellness programming, Employee Assistance Program (EAP), and access to a benefits hotline for personalized support</li>
</ul>
CHAI also offers generous paid time off, including vacation, sick leave, and paid holidays to support rest and well-being.
<br><br>
CHAI believes that Black lives matter. We are committed to fostering a safe, anti-racist environment. Together, through open dialogue, we will continually learn and grow with a goal of achieving a culture that promotes justice and pushes for systemic change. We commit to ensuring that the voices influencing our actions are inclusive and representative. We stand firm in our belief that racial equity is essential to strong community.

Office & Community Housing Coordinator

Pratum Companies

<div><p><b>Assistant Community Manager</b><br>
<br>
We are seeking an experienced and results-driven <b>Assistant Community Manager</b> to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.</p><p><b>
Essential Duties and Responsibilities:</b></p><ul><li>
Manage wait list for Tax Credit for potential residents</li><li>
Manage compliance, certification and recertification programs for LIHTC.</li><li>
Coordinate on-site data collections and processing of resident information</li><li>
Schedule resident recertification interviews and follow through to completion</li><li>
Ensure proper calculation of income, assets, rent levels, etc.</li><li>
Assist manager with accounts receivables and account payables</li><li>
Coordinate apartment inspections and create work request</li><li>
Assist residents with inquiries</li><li>
Maintain resident files in accordance with company policy &amp; regulatory agency policy</li><li>
Assist office staff on other tasks, including collection of rents and social activities</li><li>
Assist with the several administrative and leasing tasks</li><li>
Perform other duties as assigned by management</li></ul><p><b>
Job Requirements:</b></p><ul><li>
2+ years of Property Management Experience</li><li>
2 + years' experience in Tax Credit (LIHTC) compliance, certification and recertification</li><li><b>
Must hold a certification related to LIHTC or compliance, such as TCS or COS.</b></li><li>
Excellent and premiere customer service orientation</li><li>
Be able to perform job duties with limited oversight in a fast-paced environment</li><li>
Excellent verbal and written communication skills</li><li>
Accounts receivable and collections experience</li><li>
2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations</li><li>
Attention to detail and ability to work independently on assignments</li><li>
Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet</li></ul><p>
This role is non-exempt with a pay rate of <b><i>$23</i></b> an hour for a new employee depending on a number of relevant factors including individuals&rsquo; experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. You may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health &amp; welfare benefits as outlined on the Company&rsquo;s website. To learn more about our company go to: https://pratumco.com/</p><p><b>
 </b>Pratum Companies is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.<br>
<br>
<b><i>Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.</i></b></p>
#ZR<p></p><p>
</p><p>xn86K3uk5f</p></div>

Assistant Community Manager - Tax Credit

Marian House

<div><p><b>Job Title:</b> Family Program Case Manager<br>
<b>Location:</b> Baltimore, MD (On-site)<br>
<b>Employment Type:</b> Full-Time<br>
<b>Salary:</b> Starting at $45,000+ annually (based on experience)</p><h3 class="jobSectionHeader"><b>
About Marian House</b></h3><p>
Marian House provides safe, supportive housing for women and their children as they rebuild their lives and work toward long-term independence.</p><h3 class="jobSectionHeader"><b>
Why Work Here</b></h3><ul><li>
Mission-driven work that makes a real impact on families</li><li>
Supportive, team-oriented environment</li><li>
Opportunity to build meaningful relationships with clients</li><li>
Professional growth in a hands-on, community-based setting</li></ul><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
The Family Program Case Manager supports women and families in recovery housing by promoting stability, accountability, and family well-being.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Manage caseload with at least two client contacts monthly</li><li>
Complete intakes and assist with documentation</li><li>
Develop and monitor individualized service plans</li><li>
Conduct home visits and Section 8 inspections</li><li>
Lead resident meetings and life skills groups</li><li>
Ensure compliance with program policies</li><li>
Maintain records (HMIS/Client Track) and submit reports</li><li>
Collaborate with partners and provide referrals</li><li>
Participate in on-call rotation</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Experience in social services, behavioral health, or housing</li><li>
Strong communication and organizational skills</li><li>
BSW/MSW or related field preferred</li><li>
HMIS experience a plus</li><li>
Ability to work occasional evenings/weekends</li></ul></div>

Full Time Family Program Case Manager

Chase Brexton Health Care

<div>
 JOB SUMMARY: The Nurse Care Coordinator delivers and oversees care management services for medically and/or socioeconomically complex patients in accordance with patient-defined goals, multi-disciplinary plan of care, and established policies and procedures. Drawing on best practices in motivational interviewing and care management, the Nurse Care Coordinator collaborates with clients and multi-disciplinary teams to develop and implement flexible, patient-centered, and cost-effective strategies that support clients to achieve health-related goals. The Nurse Care Coordinator will collect and analyze patient-level data, assist with development and maintenance of care plans, and evaluate outcomes of interventions. The Nurse Care Coordinator also serves as a role model and mentor to CBHC staff on best practices in care coordination, motivational interviewing and addressing social determinants of health. Assures compliance with regulatory body standards (including Joint Commission, HRSA, PCMH, and grant funding sources). This is a hybrid position, and the staff member is expected to be licensed and based in Maryland.
 <br/>
 <br/>
 <strong>
  Major Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 Analytical and Critical Thinking
 <br/>
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 <li>
  <br/>
  <br/>
 </li>
 Work to develop systems and processes to engage patients in self-management and care navigation.
 <br/>
 <br/>
 <ul>
  <li>
   Ensure that appropriate community resources, home care and ancillary services are in place and being delivered.
  </li>
  <li>
   Identify high and rising-risk, high-need, and potentially high-cost patients within the assigned panel of Chase Brexton Health Care patients
  </li>
  <li>
   Identify patients at risk for poor outcomes and those who may require more intensive services; provide additional outreach and frequent follow up (by phone and in-person) to this population.
  </li>
  <li>
   Provide complex case management, including chronic disease case management, care coordination, transition care management, high risk clinical tracking, and complex medication management to appropriate patients.
  </li>
  <li>
   Access appropriate resources inside and outside the organization to meet the needs of the patient.
  </li>
  <li>
   Provide referrals to appropriate community resources; facilitate access and communication when multiple services are involved; monitor activities to ensure that services are actually being delivered and meet the needs of the patient, coordinate services to avoid duplication. Teamwork
  </li>
  <li>
   Role model and mentor others, including RN Care Managers, to assess and address the physical, functional, social, psychological, environmental, learning and financial needs of patients.
   <br/>
   <br/>
  </li>
 </ul>
 Communication
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  <li>
   Deliver, and assist others to also provide, appropriate interventions which demonstrate knowledge of, and sensitivity toward, cultural diversity and religious, developmental, health literacy, and educational backgrounds of the population served. Utilize interpreter services per policy.
  </li>
  <li>
   Facilitate disease prevention and health promotion with nursing staff, patients and families. Patient Focus
  </li>
  <li>
   Provide education, information, and support related to care goals of patients.
  </li>
  <li>
   Act as a patient advocate and assist with problem solving and addressing any barriers to care or compliance with care plan. Checking, Examining, and Recording
  </li>
  <li>
   Maintain accurate patient records and patient confidentiality. Willingness to Learn
  </li>
  <li>
   Engage in professional development activities to keep abreast of care management practices and patient engagement strategies.
  </li>
  <li>
   Attend training sessions and staff meetings as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 SKILLS AND ABILITIES:
 <br/>
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  <br/>
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 </li>
 Able to prioritize competing responsibilities and manage complex caseloads.
 <br/>
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  <li>
   Motivational interviewing skills.
  </li>
  <li>
   Supportive coaching and mentorship to colleagues at clinic sites, including RN Care Managers, around care coordination and addressing social determinants of health.
  </li>
  <li>
   Experience with documentation in an Electronic Medical Record
  </li>
  <li>
   Ability to work with computers in word processing, and database applications preferred.
  </li>
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   CPR certified by scheduled start date.
  </li>
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   Must be flexible and adapt to a changing environment.
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 </ul>
 EDUCATION AND/OR EXPERIENCE:
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 Graduate from an Accredited School of Nursing; Current Maryland Nursing License
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   At least five years of related nursing experience serving vulnerable clients in a community-based, home-based, or ambulatory care setting.
  </li>
  <li>
   Chronic disease management experience
  </li>
  <li>
   Encouraged to maintain membership in professional organizations such as the AAACN, ANAC, etc.
  </li>
 </ul>
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  <br/>
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 Preferred: Case Management Certification
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 WORKING CONDITIONS/PHYSICAL DEMANDS:
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   Work is typically performed in an office environment. Depending on client/population needs, may also include clinical and community and/or home-based activities, as appropriate to program. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
   <br/>
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  </li>
 </ul>
 My signature below indicates that I have reviewed this job description. I understand the specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
 <br/>
 <br/>
 ___________________________________________________ _________________
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 Employee Signature
</div>


Population Health RN Care Coordinator

Hord Coplan Macht, Inc.

<div><div><div><div><b>Interior Designer - Senior Living/Affordable Housing (10-15 YOE)</b></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><p><b><br>
About Our Firm</b></p><p>
HCM is a collaborative design firm working at the intersection of inspiration and impact. Our team is driven by a shared vision to design for real, creating spaces that amplify the power of place and invigorate the communities they anchor. Guided by a process rooted in listening, we partner closely with clients across industries and around the country to uncover opportunities, shape communities, and design environments that leave a lasting legacy.</p><p><b>
About Our Search</b></p><p>
Our Baltimore office is looking for a strong Interior Designer to join the Senior Living / Affordable Housing Market Sector. Our next team member will have excellent communication, design, graphic, and visualization skills. This individual will manage, organize, and coordinate with the design and technical project teams throughout the design process to successfully execute interior and architectural projects.</p><p><b>
About Our Studio</b></p><p><b>
Senior Living</b></p><p><b>
Designing for life. Creating places where people thrive at every age.</b></p><p>
Designing for the next chapter of life begins by understanding that today&rsquo;s seniors are embracing retirement on their own terms. They lead active, engaged lives and expect connected, purpose-driven communities that reflect how they live today while evolving to support their needs tomorrow.</p><p>
 Nationally recognized for our leadership in senior living design, we collaborate closely with operator and developer partners, caregivers, and residents to create intuitive, welcoming environments that become living, breathing communities. With walkable campuses, light-filled spaces, and connections to nature and the broader neighborhood, our designs evoke a true sense of home.</p><p><b>
About The Position</b></p><ul><li>
Develop design concepts, narratives, 3D renderings, virtual reality presentations, etc. as needed to effectively convey design intent to clients.</li><li>
Lead design-focused visioning sessions and presentations to clients, community groups, etc.</li><li>
Coordinate with architects, landscape architects, lighting designers, engineers, and other consultant team members to facilitate the successful integration of their design efforts with ours.</li><li>
Collaborate, motivate, and communicate clearly and effectively with other team members.</li><li>
Foster team building and mentor less-experienced colleagues.</li><li>
Develop schematic design drawings for our various types of housing projects.</li><li>
Create technical detail sketches and recommend material selections for inclusion in construction drawings and specifications.</li><li>
Manage and develop construction documents with limited oversight.</li></ul><p><b>
About You</b></p><ul><li>
A Bachelor&rsquo;s in Interior Design from an accredited university required</li><li>
Actively pursuing or has achieved NCIDQ accreditation and licensure</li><li>
10-15 years of experience in the Interior Design field</li><li>
Effective communication skills</li><li>
Extensive design portfolio, with Senior Living, Multi-family, Hospitality, or Affordable Housing experience.</li><li>
Creative and innovative thinker</li><li>
Excellent knowledge and practice in design software, including but not limited to SketchUp and Revit, particularly with documentation.</li><li>
Experience with Adobe Creative Suite and Enscape software programs encouraged.</li><li>
Understands transition between conceptual development and practical detailing.</li><li>
Strong design leadership skills with the ability to motivate and supervise others</li><li>
Sets an example for team members through the spirit of cooperation.</li></ul><p><b>
About Our Culture</b></p><p>
We believe there&rsquo;s power in purpose. Ours is helping people realize their potential. Our team is creative, entrepreneurial, responsible, sensitive, and diverse. And while our knowledge and experiences span worlds, we care most deeply about the work we do together. Beyond designing for clients, we volunteer at schools, play broomball, plant trees, climb mountains, prepare meals for families at hospitals, and so much more. Ours is a culture where ingenuity meets authenticity, and we couldn&rsquo;t be more proud of it.</p><p><b>
About our Benefits</b></p><ul><li>
Medical, Dental, and Vision Plans</li><li>
401(K) with company match</li><li>
Company paid STD, LTD, Life</li><li>
PTO Plans</li><li>
Mentorship Programs and Professional Development</li></ul><p><b>
EEO Statement</b></p><p>
HCM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p><b>
Accessibility Statement</b></p><p>
HCM is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 410-837-7311.</p><p><b><i>
 **A portfolio or work samples must be submitted to be considered for the position. A link to a portfolio or work samples is preferred. Max size of the portfolio or work samples to be considered is 4 MB**</i></b>
</p></div></div></div></div></div></div></div></div></div></div></div><div><div><b>Include shift schedule</b></div></div><div>
Not Included</div><div><div><b>
Include budgeted hours</b></div></div><p>
Not Included</p></div>

Cert Interior Designer II - Senior Living

Mindgrub

<div><p>Mindgrub Technologies is an award-winning agency whose mission is to drive efficiency, growth, and ROI through AI and digital innovation. We leverage a deep understanding of technology and growth strategy to deliver multi-channel solutions for enterprise clients, with a strong focus on the energy and utilities sectors.</p>
<h3 class="jobSectionHeader"><b>
Position Overview</b></h3>
<p>
Mindhub is the coworking space within Mindgrub Technologies built around community, flexibility, and a high-quality member experience. We're looking for an Office Coordinator who will serve as the welcoming face of our space and help ensure everything runs smoothly day-to-day.</p>
<p>
This role is ideal for someone who enjoys working with people, takes pride in staying organized, and naturally anticipates what needs to be done before being asked.</p>
<h3 class="jobSectionHeader"><b>
What You'll Do</b></h3>
<ul><li><b>Member Experience &amp; Front Desk</b>
<ul><li>Serve as the first point of contact, welcome members, guests, and prospective tenants with a friendly, professional presence</li>
<li>Answer phones, manage inbound emails, and route inquiries appropriately</li>
<li>Maintain a clean, organized, and welcoming front desk and common areas</li>
<li>Act as the primary day-to-day contact for tenants, ensuring a positive experience</li>
</ul></li></ul><ul><li><b>Tours, Sales Support &amp; Onboarding</b>
<ul><li>Respond to coworking and conference room inquiries via email, phone, and walk-ins</li>
<li>Schedule and coordinate tours for prospective members, primarily with the Managing Director</li>
<li>Conduct tours when needed and confidently communicate offerings and pricing</li>
<li>Capture and organize prospect information and maintain accurate tracking</li>
<li>Gather all necessary details for new member agreements and coordinate with Managing Director to move prospects forward</li>
<li>Support onboarding by preparing for new tenant arrivals, including scheduling, communication, and setup</li>
</ul></li></ul><ul><li><b>Office Space &amp; Space Management</b>
<ul><li>Keep the kitchen, caf&eacute;, and shared spaces fully stocked, clean, and organized throughout the day</li>
<li>Monitor conference rooms, schedule, reset, and maintain presentation-ready spaces</li>
<li>Handle incoming mail and packages and distribute to members</li>
<li>Submit and track maintenance requests and coordinate with property management as needed</li>
<li>Maintain office supplies, storage areas, and overall organization of the space</li>
</ul></li></ul><ul><li><b>Community &amp; Events</b>
<ul><li>Help coordinate in-office events, meetings, and tenant experiences (set-up, breakdown, and logistics)</li>
<li>Contribute ideas to enhance the community experience and create a positive, engaging environment</li>
<li>Assist with communications to members (announcements, updates, etc.)</li>
</ul></li></ul><ul><li><b>General Administrative Support</b><br>
<ul><li>Use tools like Google Workspace Tools (Gmail, Sheets, Docs, Drive, etc.), Slack, and internal systems to stay organized and responsive</li>
<li>Assist with scheduling, small projects, and general administrative needs</li>
<li>Take initiative to identify gaps, anticipate needs, and keep operations running smoothly</li>
</ul></li></ul><ul><li><b>Business Development &amp; Membership Growth</b>
<ul><li>Support and execute outreach campaigns to attract new members (email, social, local partnerships, and community engagement)</li>
<li>Identify and research potential member leads, including local businesses, startups, and entrepreneurs</li>
<li>Assist in developing and maintaining relationships with local organizations, partners, and referral networks</li>
<li>Track campaign performance and maintain organized records of outreach efforts and leads</li>
<li>Collaborate with the Managing Director to test new strategies for increasing occupancy and engagement</li>
<li>Represent Mindhub at local networking events or community opportunities when applicable</li>
</ul></li></ul><ul><li><b>Additional Responsibilities</b>
<ul><li>Take on new tasks as business needs evolve</li>
<li>Collaborate with Mindhub and its sister company on occasional marketing initiatives</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>Who You Are</b></h3>
<ul><li>Highly organized and detail-oriented, you notice what others miss</li>
<li>Friendly, outgoing, and naturally welcoming with a strong hospitality mindset</li>
<li>Comfortable balancing multiple responsibilities in a fast-paced environment</li>
<li>Strong communicator with a polished and professional presence</li>
<li>Tech-savvy and comfortable learning new tools and systems quickly</li>
<li>Dependable, positive, and committed to creating a great experience for others</li>
<li>Able to lift and move items up to 20 lbs (such as office supplies, packages, and event materials) as needed</li>
</ul><h3 class="jobSectionHeader"><b>Compensation</b></h3>
In-Person; 8:30am - 4:30pm ET, Monday through Thursday <ul><li>- <b><i>beginning July 1st</i></b></li>
<li>$21.00 USD per hour</li>
<li>Base compensation will be determined based on a variety of factors including skills, education, certifications, and overall experience for this role.</li>
</ul>
<p><b>Inclusivity without exception</b> | At Mindgrub we value and encourage mutual respect and acceptance. We know we all have something to contribute. We work every day to ensure all are welcome, and that we treat all people with fairness and dignity.</p>
<p>
No phone calls or recruiters, please.</p>
<p>
#LI-Remote</p></div>

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