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Masters In Dietetics, LLC

<p>Masters In Dietetics, LLC is hiring for the position of Community Health Worker.</p><p>This Candidate will assist the dietitian with patient relations and collaborating with community providers.</p><p><b>Duties and Responsibilities:</b></p><ul><li>To support the goals of Masters In Dietetics, LLC (MIDLLC), the profession of dietetics, and oneself in a manner as outlined in the code of ethics of The Academy of Nutrition and Dietetics, in the office, on social media, in the community, and with interactions with patients</li><li>To implement HIPAA guidelines and understand medical terminology</li><li>To send information to patients via EHR, email, facsimile, and mail</li><li>To develop and support MIDLLC Community Outreach Activities</li><li>To help conduct community Focused Research Assessments</li><li>To gather data for the dietitian for Nutrition Focused Physical Examinations.</li><li>To communicate and market the MIDLLC message within the company, local, and national policies and standards.</li><li>To connect patients to health care services or resources as recommended by the dietitian.</li></ul><p><b>Successful Candidates will have the following characteristics:</b></p><ul><li><b>Impeccable Origination Skills-</b> Can manage our unique filing system to ensure patient anonymity in our EHR system. Can coordinate emails, phone calls, faxes, and referrals for punctual patient care.</li><li><b>Medical Terminology</b>- strong communication skills to appropriately relay the MIDLLC message to patients, community partners, and medical providers.</li><li><b>Medical Nutrition Therapy Support - </b>Familiarity with nutrition assessment tools such as the hand dynamometer assessment, anthropometric screenings, and EHR systems is a plus.</li><li><b>Time Management Skills</b>- Can balance the office staff availability with new and existing patients' schedule to effectively support each individual's nutrition program and measurable outcomes as outlined by the dietitian.</li><li><b>Certifications- </b>Having a DT-R, CMA, or CCHW certification is a plus.​</li><li><b>Experience with Billing: </b>Experience with insurance verifications, authorizations, and appeals is needed. Additional training on billing for our dietetics practice will be given during onboarding.</li><li><b>Bilingual (Preferred): </b>Spanish</li></ul><p>Pay: $15.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Office Manager/Community Health Worker

A SOLID MIND LLC

<p>Our Misison</p><p>&quot;Empowering every individual and family with personalized care, compassion, and comprehensive support, our wraparound agency is dedicated to fostering resilience and building brighter futures. Guided by inclusivity and collaboration, we strive to create a nurturing environment where every voice is heard, every need is met, and every journey is honored. With unwavering dedication, we champion holistic well-being, harnessing the strength of community and the power of hope to transform lives and inspire lasting positive change.&quot;</p><p>Job Summary: We are seeking a Licensed Clinical Social Worker to join our team. The ideal candidate will provide professional social work services to patients, including assessments, treatment planning, and implementation of therapeutic interventions. Responsibilities: - Conduct patient assessments and develop individualized treatment plans - Provide individual and group therapy sessions - Collaborate with healthcare professionals to ensure comprehensive care for patients - Maintain accurate and timely medical documentation - Implement cognitive behavioral therapy techniques - Conduct diagnostic evaluations and provide appropriate referrals - Engage in case management activities to support patient well-being - Conduct research to enhance clinical practice Skills: - Possession of a valid state license as a Clinical Social Worker - Proficiency in HIPAA regulations and maintaining patient confidentiality - Experience in conducting patient assessments and developing treatment plans - Ability to conduct group therapy sessions effectively - - Strong diagnostic evaluation skills - Knowledge of cognitive behavioral therapy techniques - Competence in medical documentation practices Join our team and make a difference in the lives of our patients through your expertise as a Licensed Clinical Social Worker.</p><p>Job Types: Part-time, Contract</p><p>Pay: $55.00 - $60.00 per hour</p><p>Work Location: Hybrid remote in Houston, TX 77057</p>

Licensed Clinical Social Worker (LCSW)

SPIR STAR

<p>Apply to join our Production team today!</p><p><b>USE APPLICATION LINK TO APPLY:</b></p><p>https://forms.gle/qV4yHhfLr8Ewf98J8</p><p>Warehouse Worker / Entry-Level / Hose Assembly Technician, starting at $15.50/hour.</p><p>Full-Time Day Shift Position: Monday through Friday, from 7:00 a.m. to 5:00 p.m.; Saturday from 6:00 a.m. to 10:00 a.m. Employees may be scheduled for additional overtime or extra shifts, as needed.</p><p><b>What does a role as a Warehouse Worker/Hose Assembly Technician look like?</b></p><ul><li>Assist with the assembly of products and ready it for shipment to the customers.</li><li>Read and fill orders. Pull lengths of hose and cut to customer-specified length.</li><li>Use forklift to assist in unloading shipping containers; organize and store hose reels.</li><li>Build and assemble basic stock hose assemblies and lances per sales order instructions.</li><li>Test all hose assemblies ensuring there are no leaks in the hose.</li><li>Create hose data labels and test certificates, verifying information for accuracy.</li><li>Maintain accurate records regarding work performed at each stage of production.</li><li>Follow all safety policies and procedures to ensure a safe working environment for all team members.</li><li>Maintain a neat, clean, and organized work area.</li><li>Report to work on time and complete job tasks as assigned.</li><li>Maintain a positive and respectful attitude while working independently and in a team environment.</li></ul><p>Note: other job duties may be assigned, and job duties may change at any time due to business needs.</p><p><b>Job Requirements</b></p><ul><li>High school diploma or general education degree (GED); or zero-to-one-year related experience and/or training; or equivalent combination of education and experience, preferred. Experience working in a manufacturing environment preferred.</li><li>Able to perform basic math functions, such as add, subtract, multiply, and divide basic math numbers, including fractions, decimals, and units of measure (standard and metric).</li><li>Understanding of basic tools and measuring devices (tape measure, scale, etc.) used in manufacturing.</li><li>Quality-minded with a strong attention to detail and consistency; organized and committed to follow-through on assignments.</li><li>Broad range of computer skills preferred: Microsoft Office suite, or related software; inventory/database software, and other Company software programs</li></ul><p><b>Physical Requirements</b></p><ul><li>Prolonged periods standing and performing repetitive tasks; must be able to remain in a stationary position 75% of the time. Able to move about the warehouse/office to access parts and inventory, office equipment, etc.</li><li>Full range of body motion, including handling and regularly lifting/moving products weighing 10 to 50 pounds; occasional heavy lifting up to 100 pounds; positions self to measure hose lengths on the shop floor.</li><li>Must have manual dexterity to assemble products or use tools/machines as directed.</li><li>Must be able to communicate information and ideas so others will understand.</li><li>Requires vision and hearing corrected within normal range; ability to differentiate between colored hose and components; ability to observe details at close range (within a few feet of the observer).</li></ul><p><b>About </b><i><b>SPIR STAR</b></i><b>:</b></p><p>SPIR STAR is a manufacturer of ultra high-pressure thermoplastic hose, serving the Oil and Gas, Waterblast, and Hydraulic industries, in Houston since 1995. SPIR STAR provides comprehensive benefits including Medical, Dental, Vision and Prescription Drug Program &ndash; Retirement 401(k) Program with 401(k) matching &ndash; Vacation/Sick and Holidays &ndash; Life Insurance &ndash; Direct Deposit</p><p>SPIR STAR is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.</p><p>Job Type: Full-time</p><p>Pay: From $15.50 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Warehouse Worker - Entry Level

US Department of Veterans Affairs

Senior Social Worker

Lumina Care

<p><b>Company overview: </b>Lumina Care is focused on unifying, coordinating, and managing care for geriatric patients in nursing facilities and at home. We offer a range of services to improve health outcomes and quality of life for patients, including afterhours telehealth, transitional care, chronic care, remote patient monitoring, behavioral health and telehealth psychiatry.</p><p><b>Job title:</b> Clinical Program Facilitator</p><p><b>Purpose/Summary:</b> The Clinical Program Facilitator serves as the primary on-site representative of Lumina Care, responsible for building strong relationships with partner facilities and onboarding patients into Lumina Care&rsquo;s clinical programs, including CCM, BHI, and CoCM. This role plays a critical part in ensuring a positive initial experience for patients, facility staff, and providers while supporting compliance, education, and operational excellence. The Facilitator also trains staff on the use of the Emma Care platform for after-hours telehealth services.</p><p><b>Role &amp; Core Responsibilities: </b></p><p><b>Patient &amp; Facility Engagement</b></p><ul><li>Serve as the on-site &ldquo;face of Lumina Care&rdquo; at partner facilities</li><li>Build and maintain positive working relationships with facility leadership, staff, and patients</li><li>Conduct patient onboarding for CCM, BHI, and CoCM programs</li><li>Educate patients and families on program benefits, consent, and participation requirements</li><li>Ensure patient enrollment documentation is completed accurately and timely</li></ul><p><b>Program Implementation &amp; Training </b></p><ul><li>Facilitate initial site visits for new facility implementations</li><li>Train facility staff and care teams on Lumina Care workflows and expectations</li><li>Provide hands-on training for the Emma Care platform, including after-hours telehealth functionality</li><li>Support troubleshooting and user adoption during the onboarding phase</li><li>Act as a liaison between facilities and Lumina Care clinical and operations teams</li></ul><p><b>Documentation &amp; Reporting </b></p><ul><li>Maintain accurate records of patient onboarding activity</li><li>Prepare and submit required reports, checklists, and visit summaries</li><li>Utilize tablets and mobile technology to complete documentation in real time</li></ul><p><b>Travel &amp; Logistics</b></p><ul><li>Travel to assigned facilities to conduct in-person onboarding and training</li><li>Coordinate schedules and visits with internal teams and facility contacts</li><li>Manage travel planning efficiently while maintaining professionalism and punctuality</li></ul><p><b>Qualifications: Required Qualifications</b></p><ul><li>High school diploma or equivalent required; associate or bachelor&rsquo;s degree preferred</li><li>Experience in healthcare, care coordination, patient engagement, or clinical operations</li><li>Strong interpersonal and communication skills with the ability to engage diverse populations</li><li>Proficiency in Microsoft Excel and Word</li><li>Comfortable using tablets, mobile applications, and web-based platforms</li><li>Ability to learn and train others on new technology systems (including Emma Care)</li><li>Reliable automobile with valid driver&rsquo;s license and insurance</li><li>Ability to travel up to <b>50%</b> of the time</li></ul><p><b>Preferred Qualifications </b></p><ul><li>Experience working in a Skilled Nursing Facility</li><li>Experience onboarding patients or training staff</li><li>Familiarity with telehealth platforms</li><li>Bilingual (Spanish/English) a plus</li><li>Licensed Practice Nurse, Registered Behavior Technician or Community Health Worker experience</li></ul><p><b>Working conditions: </b>Consistent with the Americans with Disabilities Act (ADA), Lumina Care provides reasonable accommodations to qualified individuals with disabilities unless doing so would cause undue hardship.</p><p><b>Work Environment </b></p><ul><li>Combination of on-site facility visits and home office work</li><li>Frequent interaction with patients, caregivers, and facility staff</li><li>Potential exposure to infectious diseases</li><li>Use of tablet, laptop, and mobile devices</li></ul><p><b>Physical Requirements </b></p><ul><li>Standing, walking, and moving throughout facilities for extended periods</li><li>Sitting and typing for documentation and reporting</li><li>Light lifting of materials (up to <b>20 pounds</b>) such as equipment or supplies</li><li>Ability to climb stairs and navigate facility environments</li></ul><p><b>Mental &amp; Cognitive Requirements</b></p><ul><li>Ability to multitask, prioritize, and manage time effectively</li><li>Strong attention to detail and accuracy</li><li>Ability to communicate complex information clearly and compassionately</li></ul><p><b>Schedule &amp; Travel</b></p><ul><li>Primarily weekday hours; occasional early mornings or extended days based on facility needs</li><li>Travel required up to <b>50%</b></li><li>Overnight travel will be required periodically</li><li>Weekend work is not routine but may occur occasionally based on program needs</li></ul><p><b>Compensation:</b> $20-$40 per hour. Compensation is determined based on market range, experience, skills, education, and qualifications.</p><p><b>List of other benefits. </b></p><p>We offer a comprehensive and competitive benefits package to support our employees, including:</p><ul><li>Medical, Dental, and Vision Insurance</li><li>Paid Time Off (PTO)</li><li>Paid Holidays and Floating Holidays</li><li>Flexible Work Arrangements and Remote Work Options</li></ul><p><b>Summary: </b></p><p>Lumina Care is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.</p><p>Pay: $20.00 - $40.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Can you start ASAP?</li></ul><p>Experience:</p><ul><li>Multi-level management: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Ability to Commute:</p><ul><li>Houston, TX 77015 (Required)</li></ul><p>Work Location: Hybrid remote in Houston, TX 77015</p>

Clinical Program Facilitator (CNA/LPN/Social Worker)

Onco360

<div><div><b>Are you someone looking for professional career growth? </b>Onco360 Pharmacy is looking for a <b>Lead Medical Benefits Verification Specialist</b> for our Pharmacy located in <b>Houston, TX.</b></div>
<div></div><div><b>Work Hours: Monday-Friday 8:30 - 5:00pm CST</b></div>
<div></div><div><b>**Starting salary at $23/hr** </b>We also offer quarterly incentive bonuses.</div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical, Dental &amp; Vision insurance</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
<li>Paid Life, and short &amp; long-term disability insurance</li>
</ul>
<div></div><div><b>Lead Medical Benefits Verification Specialist Summary:</b></div>
<div>The Lead Medical Benefits Verification Specialist is responsible to support the Medical Benefits Verification Specialist roles while performing insurance authorization and verification for all patients scheduled for services. The Lead will investigate, review, and load accurate patient insurance for medical coverage, assign coordination of benefits, and investigate/identify authorization requirements needed to obtain medication coverage. Support the department's Manager with the daily workflow and distribution of workload, answer questions as the assigned subject matter experts, assist with mentoring and training new members of the team and report any system or process issues identified.</div>
<div></div><div><b>Lead Medical Benefits Verification Specialist Major Responsibilities:</b></div>
<div><ul><li>Support staff in verifying Commercial and Government payer eligibility and benefits utilizing electronic resources to load primary, secondary, tertiary, etc. insurances to patient profile. This involves contacting Medicare or other relevant government payers to confirm coverage and benefits for specific services. Verify Commercial insurance plans eligibility and benefits utilizing electronic resources to load primary, secondary, tertiary, etc. insurances to patient profiles. Confirming patient eligibility and benefits with various commercial insurance carriers (i.e. Aetna, Humana, Anthem, Cigna, etc.).</li>
<li>Facilitate process for requesting medical authorizations, Single Case Agreements, Letter of Agreements, and Terms of Agreement for applicable commercial, Medicaid, and Medicare, or facility medication claims.</li>
<li>Investigate payer plans: Research and document benefit plan specifics for various payer plans, including cost-share responsibilities and restrictions. Address intricate benefit verification issues, such as those involving high-cost or specialized treatments, denials, and appeals.</li>
<li>Develop expertise: Maintain in-depth knowledge of insurance policies, coverage terms, and complex billing practices. Identify the appropriate clinical records and</li>
<li>submit the authorization request to the insurance company based on plan requirements for approval.</li>
<li>Handle complex cases: Address intricate benefit verification issues, such as those involving high-cost or specialized treatments, denials, and appeals.</li>
<li>Collaborate across departments: Work closely with clinical staff, billing and coding teams, and administrative teams to resolve insurance issues and ensure seamless patient care. Will be the liaison between the ordering physician and insurance company to ensure all requirements to secure approval are identified and communicated.</li>
<li>Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.</li>
<li><div>Lead process improvement: Analyze workflows, identify opportunities for improvement, and implement more efficient procedures to reduce turnaround times and improve accuracy. Assist the Medical Verification Specialists in achieving: &gt;95% accuracy/quality while handling accounts, as measured by account audits &gt;95% quality of expected customer service etiquette, as measured by phone call audits Meet or exceed Lower controls of average productivity amongst the team productivity standards assist the manager of the department with escalated issues, tracking system and process issues.</div>
 </li><li><div>Mentor and train staff: Guide and train junior specialists on proper benefit verification and claim processing procedures.</div>
</li><li><div>Ensure compliance: Adhere to all federal and state regulations, including the Health Insurance Portability and Accountability Act (HIPAA), to maintain patient confidentiality.</div>
</li><li><div>Performs other duties as assigned.</div>
</li></ul></div><div><b>Education/Learning Experience</b></div>
<ul><li>Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification</li>
<li>Desired: Associate degree or equivalent program from a 2-year program or technical school, Certified Pharmacy Technician (PTCB), Specialty pharmacy experience</li>
</ul><div><b>Work Experience</b></div>
<ul><li>Required:
<div>3+ years&rsquo; Medicare and Medical benefit verification experience</div>
</li><li><div>Desired: 5+ years Specialty Pharmacy, Medical Verification, and/or Infusion benefit verification experience</div>
</li></ul><div><b>Skills/Knowledge</b></div>
<ul><li>Required: Medicare and Medical insurance and benefit verification, medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, coordination of benefits, Understanding Medicare Parts A, B, C, and D, as well as relevant laws and guidelines, NDC medication billing, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, basic math and analytical skills, Intermediate typing/keyboarding skills.</li>
<li>Desired: Specialty Pharmacy experience, Medicare Billing Experience, Medical Authorization experience</li>
</ul><div><b>Licenses/Certifications
</b></div><ul><li>Required: None</li>
<li>Desired: Registration with Board of Pharmacy as required by state law or Certified Pharmacy Technician (PTCB)</li>
<li><div>Certified Revenue Cycle Representative (CRCR)</div>
<div>Certified Medical Insurance Specialist (CMIS)</div>
</li></ul><div></div><div><b>Behavior Competencies</b></div>
<ul><li>Required: Independent worker, self-motivated<br>
Analytical skills: The ability to interpret complex insurance documents and identify potential gaps in coverage is crucial for handling more difficult cases.<br>
Communication: Excellent verbal and written communication skills are essential for interacting with insurance companies, patients, and other healthcare professionals.<br>
Problem-solving: Senior specialists must possess strong problem-solving skills to efficiently address and resolve insurance-related issues.<br>
Technical proficiency: Expertise in electronic health record (EHR) systems, insurance verification software, and payer portals is necessary.<br>
Leadership abilities: The capacity to mentor junior staff and lead process improvement projects is a key differentiator for a senior role.</li>
</ul>
<div></div><div>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.</div>
<div></div><div>A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</div>
<div></div><div>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</div></div>

Lead Medical Benefits Verification Specialist

SpectrumAM

<div><p><b>Team Lead - Site Management</b></p><p><b>
JOB DESCRIPTION</b></p><p>
The Team Lead - Site Management plays a pivotal role in driving success across the division by supporting the Division Leadership and collaborating closely with the Manager of Site Inspections. This person will be responsible for the geographical territories as assigned. This position is responsible for ensuring the effective implementation of strategies that enhance community impact and engagement, while maintaining compliance with property codes and governing documents. The Assistant Manager will make recommendations for site portfolios, working with the Manager of Site Inspections and local division leaders to address challenges and optimize service delivery. In addition to managing day-to-day operations, this role involves fostering a positive organizational culture and promoting long-term success through strategic planning and development initiatives.</p><p>
Key responsibilities include facilitating communication between the Site Management Team, the Manager, and local division leaders, ensuring alignment with organizational goals, and addressing client inquiries and concerns with professionalism. The Assistant Manager will also play a crucial role in mentoring and training team members, conducting performance evaluations, and fostering a collaborative environment that encourages growth and innovation. By coordinating with local division leadership, the Assistant Manager will ensure that site management efforts are integrated with broader organizational objectives, contributing to the overall success and sustainability of the division. This position is ideal for someone who is proactive, detail-oriented, and committed to driving excellence in site management.</p><p><b><br>
OTHER RESPONSIBILITIES</b></p><ul><li>Work closely with the Manager of Site Inspections to oversee daily operations to ensure efficiency and consistency across all divisions.</li><li>Manage and oversee department operations in alignment with the company&rsquo;s strategic vision and standards, ensuring continuity and excellence in service delivery.</li><li>Possess expert-level knowledge of property codes for all markets.</li><li>Ability to read, understand, and accurately interpret governing documents.</li><li>Possess an in-depth understanding of the processes and backend systems, including CINC Manager, CINC Systems, the Spectrum and JellyBird apps, and CINC WebAxis.</li><li>Support and facilitate cross-divisional support amongst teams.</li><li>Conduct audits, review, and edit property bullet point forms at least quarterly to ensure understanding.</li><li>Ownership and understanding of all aspects and systems for Fleet Management systems:</li><li>Fleet Car Management &ndash;</li><li>D/W Fleet Car Log</li><li>Maintenance Log</li><li>Receipt Submissions</li><li>Fleet Car GPS</li><li>Fleet Car Remote Parking Agreement</li><li>Fleet Car Check-In/Check-Out</li><li>Ability to approve small repairs when needed.</li></ul><p></p><p><b>
Understanding of:</b></p><ul><li>Creation of Violation Policies</li><li>Quality Control (QC)</li><li>Input and Review to Ensure Proper Setup of Letter Templates for Policies</li><li>Legal Packet Submissions</li><li>Collaborate with other Assistant Managers of Site Inspections.</li></ul><p></p><p><b>
Team Leadership and Development:</b></p><ul><li>Collaborate with the Manager of Site Inspections to train and lead a high-performing, motivated team, ensuring alignment with departmental goals and fostering a positive work environment.</li><li>Build a positive and accountable workplace culture.</li><li>Coach, develop, and mentor Site Managers.</li><li>Identify talent and make recommendations on considerations of staff to develop the team into Sr., Mentor, and SM Compliance positions.</li><li>Evaluate employee performance and provide feedback to the Manager of Site Inspections.</li><li>Monitor team performance with monthly 1:1&rsquo;s and Playbooks every 6 months.</li><li>Monitor and review Drive Reports for completion, accuracy, and consistency.</li><li>Audit and review Homeowner Correspondence through the homeowner portal and app to ensure consistent responses are being had.</li><li>Take feedback from the Assistant Manager of Compliance on account errors and implement coaching and training.</li></ul><p></p><p><b>
Customer Service and Satisfaction:</b></p><ul><li>Develop and maintain strong relationships with Board Members in all divisions, acting as a trusted advisor when issues arise to ensure their needs and expectations are effectively addressed.</li><li>Address Board Member complaints promptly and effectively, following through to ensure satisfactory resolutions and maintaining positive relationships.</li><li>Address and resolve escalated challenges from homeowners, ensuring timely and effective solutions that enhance customer satisfaction.</li><li>Collaborate with the Client Relations Manager to implement strategies that ensure a high level of customer satisfaction, continuously monitoring feedback and making improvements as needed.</li><li>Analyze customer feedback routinely to identify areas for improvement and make recommendations to the Manager of Site Inspections for changes that enhance service quality.</li><li>Regularly assess customer service practices to ensure they meet company standards and identify opportunities for enhancement.</li></ul><p></p><p><b>
Division Level Support:</b></p><ul><li>Develop and maintain strong relationships with Division Leadership, Community Manager teams, and Site Management teams to ensure alignment with organizational goals and priorities.</li><li>Audit Team Schedules to ensure contractual obligations are met.</li><li>Facilitate seamless communication and coordination among departments, supporting leadership initiatives and enhancing overall satisfaction.</li><li>Gather and analyze feedback from Division Leadership and Community Management teams to identify areas for improvement, ensuring alignment with company goals and objectives, and collaborate with Site Management to implement solutions that effectively address their needs.</li><li>Provide strategic support to division leaders and Community Managers, assisting in the development and execution of plans that drive organizational success.</li><li>Address and resolve conflicts or challenges within the division promptly, fostering a positive and productive work environment.</li><li>Support leadership and team development initiatives by identifying opportunities for growth and providing resources to enhance skills and capabilities.</li><li>Work closely with the Manager of Site Inspections and Division Leaders to coordinate and optimize portfolio assignments, ensuring alignment with strategic objectives and efficient resource allocation.</li><li>Work closely with the Manager of Site Inspections to create FAQs with continued training and support to Community Managers.</li></ul><p></p><p><b><br>
REQUIREMENTS</b></p><p>
For this position, you must have a valid driver&rsquo;s license, auto insurance, and a safe driving record. We do not require experience in our industry, but we highly value initiative and the ability to work independently.</p><p><b>
Knowledge</b></p><ul><li>
Must be computer literate and familiar with Microsoft Word and Excel</li><li>
Understand how to enter data into databases and iPads.</li></ul><p><b>
Desired Skills</b></p><ul><li>
Proven skill in conflict resolution and customer service</li><li>
Detail oriented</li><li>
Positive attitude
</li><li>Influential
</li><li>Culture champion</li><li>
Critical Thinking</li><li>
Organization and time management</li><li>
Problem-solving and analysis</li><li>
Clear and professional communication, both written and verbal</li></ul><p><b>
Abilities</b></p><ul><li>
Able to understand and carry out oral and written requests</li><li>
Able to multitask and learn in a fast-paced environment</li><li>
Customer-service minded with the ability to work as part of a team and maintain a calm demeanor during customer interactions and peak times</li></ul><p><b>
SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS</b></p><p><b>
We offer a comprehensive package that is more than just a paycheck</b></p><ul><li>
For the first year, you will be required to work out of our local office. This initial period is crucial for acclimating to our team and processes. After the first year, and as determined by your manager, you may transition to our Hybrid Empowerment Plan. This plan reflects our culture of trust and belief in the hybrid model, empowering employees to work both in-office and remotely, depending on the role and business requirements</li><li>
Recognized as Best Places to Work since 2007!</li><li>
Fastest Growing Company - Fast Track 50 in 2020.</li><li>
San Antonio-based homeowners&rsquo; association management company.</li><li>
Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.</li><li>
Work / Life balance.</li><li>
5 weeks of PTO to allow for rest, travel, family, and your hobbies.</li></ul><ul><li>
Forty paid hours per year for community service activities.</li><li>
11 Annual Paid Holidays.</li><li>
Internal Learning and Development Management System.</li><li>
The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&amp;D and a 401k program.</li><li>
Free medical clinic in-house (in the San Antonio office &ndash; virtual appointments for other offices).</li></ul><ul><li>
Well-structured career track plan with a 6-month review.</li><li>
Annual Salary $50,000.00 with reviews and performance increase opportunities every 6 months.</li><li>
Company Fleet Car Provided</li><li><b><i>
Address: </i></b>16001 Park Ten Pl, STE 135, Houston, TX 77084 3000 Research Forest Drive, Suite 200, The Woodlands, TX 77381 2525 Bay Area Blvd. Suite 130 Houston, Texas 77058</li></ul><p>
For more information about Spectrum AM, visit our website at https://spectrumam.com/careers/</p><p>
If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step.</p><p></p><p><i>
Spectrum AM is an Equal Opportunity Employer.</i></p></div>

Team Lead - Site Management

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