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operations associate

Urban Pathways, Inc.

<div><h1 class="jobSectionHeader"><i>The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.</i></h1><p><b><i><br>
Join UP! We are lighting the path home, one person at a time.</i></b></p><div><b>
About Urban Pathways</b></div><div>
Since 1975, Urban Pathways has engaged New York City&rsquo;s most vulnerable residents, people on the streets or in areas unfit for human habitation, &ldquo;lighting the path home, one person at a time.&rdquo; Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.</div><div></div><div><b><br>
Job Summary</b></div><div>
Reporting to the Development Manager, the Development Operations Associate serves as the operational backbone of the Development &amp; Communications department and is responsible for supporting the integrity and effectiveness of fundraising operations, donor data management, gift processing, reporting systems, donor stewardship administration, and departmental coordination activities.</div><div></div><div><br>
The Development Operations Associate requires exceptional attention to detail, strong organizational and analytical skills, and the ability to manage multiple operational priorities in a fast-paced fundraising environment. The Development Operations Associate has a critical role in ensuring the accuracy, efficiency, and consistency of development systems and processes that support the organization&rsquo;s philanthropic goals.</div><div></div><div><b><br>
Key Responsibilities &amp; Essential Functions</b></div><div></div><div><b><br>
CRM &amp; Database Administration</b></div><ul><li>
Serves as primary administrator for the Development Department CRM/database, including gift entry, constituent record management, data integrity, coding consistency, mailing list maintenance, and ongoing database hygiene.</li><li>
Maintains accuracy and completeness of donor and gift records across all fundraising systems.</li><li>
Oversees data imports, constituent updates, segmentation lists, and reporting preparation.</li><li>
Assists in identifying and implementing database best practices and process improvements.</li></ul><div></div><div><b><br>
Gift Processing &amp; Stewardship Administration</b></div><ul><li>
Processes charitable contributions and pledge payments in a timely and accurate manner.</li><li>
Generates and coordinates donor acknowledgement and stewardship correspondence.</li><li>
Maintains organized digital and physical fundraising records and documentation archives.</li><li>
Tracks donor stewardship activities and supports acknowledgement workflows.</li></ul><div></div><div><b><br>
Reporting &amp; Analytics Support</b></div><ul><li>
Prepares standard and customized fundraising reports, donor lists, queries, and dashboard support materials for leadership, board engagement, campaigns, and events.</li><li>
Supports reporting needs related to fundraising performance, donor activity, and campaign tracking.</li><li>
Maintains fundraising reporting systems and ensures accuracy and consistency of donor and gift data.</li><li>
Assists with prospect research preparation and institutional fundraising support activities.</li></ul><div></div><div><b><br>
Finance &amp; Reconciliation Coordination</b></div><ul><li>
Coordinates gift documentation and reconciliation processes with the Finance team to ensure accuracy and integrity of fundraising revenue records.</li><li>
Assists with tracking event revenue, donor records, and reconciliation procedures.</li><li>
Supports audit preparation and fundraising documentation requests as needed.</li></ul><div></div><div><b><br>
Events &amp; Administrative Support</b></div><ul><li>
Provides operational and logistical support for fundraising events, donor stewardship activities, board functions, and special initiatives.</li><li>
Supports donor mailings, meeting preparation, sponsorship tracking, and event coordination activities.</li><li>
Assists with incoming in-kind donations and related coordination efforts.</li><li>
Serves as support for departmental administrative and operational projects as assigned.</li></ul><div></div><div><b><br>
Community &amp; Professional Communication</b></div><ul><li>
Maintains professional and collaborative working relationships with staff, donors, volunteers, board members, and external stakeholders.</li><li>
Responds to donor and stakeholder communications in a timely and professional manner.</li><li>
Participates in departmental meetings, trainings, and organizational initiatives as required.</li></ul><div></div><div><b><br>
Qualifications, Education &amp; Experience</b></div><ul><li>
Bachelor&rsquo;s Degree preferred.</li><li>
2&ndash;4 years of relevant development operations, fundraising administration, or CRM/database experience preferred.</li><li>
Experience with fundraising CRM/database systems required; Raiser&rsquo;s Edge NXT experience strongly preferred.</li><li>
Experience with gift processing, reporting, and donor stewardship administration preferred.</li><li>
Experience in nonprofit fundraising or advancement operations preferred.</li></ul><div></div><div><b><br>
Skills &amp; Competencies</b></div><ul><li>
Exceptional attention to detail and organizational skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to manage multiple priorities and deadlines effectively.</li><li>
Strong proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.</li><li>
Experience working with relational databases and reporting systems.</li><li>
Ability to work independently and collaboratively within a team environment.</li><li>
Strong customer service and interpersonal skills.</li><li>
Commitment to Urban Pathways&rsquo; mission, vision, and values.</li><li>
Willingness to work a flexible schedule including some evenings and weekends.</li></ul><div></div><p><b><br>
Capabilities</b></p><ul><li>Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.).</li><li>Desire to perform the essential functions of this job.</li><li>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li><li>Comfortable with using public transportation to travel to and from various programs sites.</li></ul></div>

Development Operations Associate

Uber

<div><ul><li>This role is for the City Performance team and will report to Cammie Jensen upon her return.</li></ul><br>
<b>About the Role</b>
<br>
<br>
Uber is looking for a highly motivated individual to join our US &amp; Canada Rides Operations team. If you love managing complex projects and multiple cross-functional partners, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you. The ideal candidate will excel at solving complex problems, managing multiple work streams and engaging with stakeholders so as to deliver on key business goals that ensure regulatory compliance and unlock growth.
<br>
<br>
We're generating vast amounts of data every day. We use this data to inform everything we do: ensure balance in the marketplace, identify ways to continually make the Uber experience better for drivers and riders, deploy incentives and promotions, understand customer behavior, develop and launch new product offerings, and more. Operations Managers are responsible for developing functional business strategies, such as how we comply with regulatory requirements, build and scale processes, manage local markets and identify operational weaknesses.
<br>
<br>
<b>What You'll Do</b><b>
</b><ul><li>Develop analytical frameworks to support the company in business decision-making
</li><li>Identify business priorities such as growth opportunities or operational weaknesses and help drive the team's strategy and improve or innovate processes
</li><li>Build, maintain, communicate, and present detailed reporting at city, regional, and mega-regional levels
</li><li>Present models, findings, and insights to senior management to drive business decisions
</li><li>This role demands excellent stakeholder and project management skills, as well as the ability to both plan and execute projects of varying time horizons and scope with minimal guidance
</li><li>Collaborate with local and other Central Operations teams, as well as policy, legal, marketing, product, and other functions, to ensure that insights inform broader critical initiatives
</li><li>Own functional business strategies as well as local market strategies, and your team will be responsible for monitoring, correcting, and executing business processes
</li></ul><b>Basic Qualifications</b><b>
</b><ul><li>4+ years of demonstrated experience
</li><li>Bachelor's degree
</li><li>Data-first problem solver with excellent Excel / data management skills
</li></ul><b>Preferred Qualifications</b><b>
</b><ul><li>5-7 years of demonstrated experience
</li><li>SQL experience + AI expertise
</li><li>Strong attention to detail, history of delivering high-quality output, and comfort with ambiguity in a constantly evolving environment
</li><li>Self-motivated, works independently and possesses strong organization and prioritization skills
</li><li>Proven track record balancing critical tasks and consistently delivering
</li><li>Strong communication and project management skills
</li><li>Ability to distill complex data into simple and digestible takeaways for senior leaders and managers
</li>Experience working with strategy development, weighing tradeoffs, and making confident recommendations and plans<br>
<li>
</li></ul><br>
<br>
For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.<br>
<br>
For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.<br>
<br>
For Washington, DC-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.<br>
<br>
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.<br>
<br>
<b>Ready to Ride?</b><br>
<br>
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.<br>
<br>
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
<br>
<br>
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.<br>
<br>
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.</div>

Senior Strategic Operations Associate, City Performance

Mondrian Alpha

<div>
 <p>
  Our client, a leading global multi-strategy hedge fund, is looking to expand its New York-based operations function with a newly created hire.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As part of continued growth across multiple investment strategies, the firm is hiring a trade operations associate to support a broad range of asset classes and trading desks. The role will face-off directly with PMs and traders, covering responsibilities including trade capture, allocations, lifecycle management, reconciliations, and P&amp;L / break investigation, alongside a strong emphasis on process optimization and risk mitigation as the platform continues to scale.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Candidates should ideally have 2-5yrs experience in middle office or trade support, with exposure across asset classes such as equities, fixed income, derivatives, and FX.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The firm is known for having a collaborative, team-oriented culture and offers a strong work-life balance relative to peers, supported by a flexible 4 day office / 1 day WFH model.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role offers a year one TC of roughly $150k TC (with upside potential).
 </p>
</div>


Trade Support Analyst - Global Hedge Fund - $150k+ TC - WFH Flex

BlackRock

<div>Location: New York, New York Team: PFS Job Requisition #: R265402 Date posted: Jul. 30, 2026</div><p></p>
<br><div><h2 class="jobSectionHeader"><b>Job description</b></h2>
<div><p><b>About this role</b></p>
<p></p><p><b>Company Description</b></p>
<p></p><p>HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients.</p>
<p></p><p>HPS was established in 2007 as a unit of Highbridge Capital Management, LLC (&ldquo;HCM&rdquo;), a subsidiary of JPMorgan Asset Management (&ldquo;JPMAM&rdquo;). On March 31, 2016, the senior executives of HPS acquired HPS and its subsidiaries from JPMAM and HCM (the &ldquo;Transaction&rdquo;).[i] Following the Transaction, JPMAM retained a passive minority investment in HPS, which was subsequently redeemed in April 2022. In June 2018, affiliates of Dyal Capital Partners made a passive minority investment in HPS. In February 2022, an affiliate of The Guardian Life Insurance Company of America made a passive minority investment in HPS, which was subsequently increased in August 2024. On July 1, 2025, BlackRock acquired the business and assets of HPS, with 100% of consideration paid in BlackRock equity (the &ldquo;HPS/BlackRock Transaction&rdquo;).</p>
<p></p><p>The HPS/BlackRock Transaction brings together BlackRock&rsquo;s corporate and asset owner relationships with HPS&rsquo;s diversified origination and capital flexibility. BlackRock and HPS have formed a new private financing solutions business unit (&ldquo;PFS&rdquo;) led by Scott Kapnick, Scot French, and Michael Patterson, creating an integrated franchise with approximately $370 billion in client assets, including $205 billion of private credit assets.[ii] This combined platform, which has more than 590 investment professionals and approximately 1,300 employees globally,[iii] offers broad capabilities across senior and junior credit solutions, asset-based finance, real estate, CLOs and GP-LP solutions. As part of the HPS/BlackRock Transaction, Scott Kapnick, Scot French, and Michael Patterson have joined BlackRock&rsquo;s Global Executive Committee, and Scott Kapnick has been appointed as an observer to the BlackRock Board.</p>
<p></p><p><b>Department Description</b></p>
<p>The Middle Office team (MO) within Private Financing Solutions (PFS) &ndash; Blackrock&rsquo;s private credit platform &ndash; is responsible for ensuring the Fund&rsquo;s positions and cash balances are accurate. They manage the lifecycle of all trades/investments. They are responsible for trade capture, trade settlement, loan administration, daily cash and position reconciliations, corporate action elections/recordings, audit requests, new mandate onboarding, and PnL break analysis and resolution with fund administrators. MO handles ad-hoc requests that come from the deal team and/or separately managed account clients. The team interacts closely with the Deal Execution, Treasury, Fund Accounting, Fund Finance, Cash Management, Portfolio Analytics, Data Analytics, Valuations and the Deal Teams daily.</p>
<p></p><p><b>Position Description
</b></p><p>HPS is seeking an Associate to join the Middle Office Operations team. The individual should be highly organized with strong attention to detail, written and verbal communication skills. They should have the ability to meet strict deadlines, work independently and as part of a team, as well as possess excellent critical thinking/problem-solving skills. The platform is scaling very rapidly, so the desire for a fast-paced environment is crucial.</p>
<p></p><p><b>Responsibilities</b></p>
<p>Specific responsibilities will include but not be limited to the following:</p>
<ul><li><p>Researching and resolving cash breaks vs. custodians</p>
</li><li><p>Researching and resolving position breaks vs. custodians/clients/administrators/other systems</p>
</li><li><p>Perform cash and asset reconciliations between internal systems (e.g., Aladdin) and custodians.</p>
</li><li><p>Play a key role in the daily reconciliation between HPS &amp; BlackRock&rsquo;s accounting systems</p>
</li><li><p>Daily oversight of loan and security administration in the firm&rsquo;s accounting system to support internal post close loan administration: tracking delayed fundings, contracts, coupon payments, factor payments, and maturities</p>
</li><li><p>Investigate any transactional or accrual discrepancies that may arise</p>
</li><li><p>Assist with settlement of secondary loan trades and direct lending</p>
</li><li><p>Collaborate closely with Administrative Agents, Borrowers and Legal with regards to KYC documentation, including administrative details, tax and fund formation documents</p>
</li><li><p>Provide full trade life cycle operational support for products including but not limited to Bonds (Fixed &amp; Floating Rate), ABS, Cross-Currency Swaps, Term Loans, Delayed Draw Term Loans, and Revolvers</p>
</li><li><p>Work closely with custodians daily &ndash; fielding questions on how to apply cash, and position discrepancies</p>
</li><li><p>Assist with confirming positions and providing support where needed for both internal and SMA auditors</p>
</li><li><p>Daily interaction with internal and external groups to troubleshoot any booking and/or position discrepancies (Front Office/Fund Accounting/Fund Administrators/SMA Clients/Auditors)</p>
</li><li><p>Perform daily transaction reconciliation with accounting administrator, and monthly position/cost/market value reconciliation during the monthly lockdown process</p>
</li><li><p>Collaborate with technology teams on automation and workflow enhancements; Execute User Acceptance Testing (UAT), including scenario testing and error resolution before production release</p>
</li><li><p>Liaise with multiple internal groups such as accounting, product control, valuations, investment data, etc. to resolve open queries and perform additional responsibilities as required to support team objectives</p>
</li><li><p>Engage in cross-functional initiatives and group-level projects.</p>
</li><li><p>Manage transactional data for alternative products by sourcing from legal documents and third-party notices, and inputting into internal systems.</p>
</li><li><p>Act as a Point of Contact for all external investment managers with regards to life cycle of our deals.</p>
</li><li><p>Ensure relevant controls are in place and are being diligently adhered to by the team members to operate in a risk-controlled environment.</p>
</li><li><p>Provide requisite oversight on daily and Adhoc process and assist the team in dealing with issues, escalations and complicated scenarios.</p>
</li><li><p>Collaborate with external service providers and internal teams to exchange product and asset data and resolve operational issues.</p>
</li><li><p>Maintain and regularly update process documentation and control frameworks.</p>
</li></ul><p></p><p><b>Candidate Profile</b></p>
<ul><li><p>Graduate with a Bachelor&rsquo;s degree in Finance or Accounting</p>
</li><li><p>3-7 years of experience in middle office/operations, data management, accounting, or administration, with a focus on alternative investment funds</p>
</li><li><p>Deep understanding of alternative investment products (hedge funds, structured products, SMAs)</p>
</li><li><p>Trading and settlement</p>
</li><li><p>Life-cycle events: coupons, factors, amendments, tenders, maturity</p>
</li><li><p>Cash and position reconciliation</p>
</li><li><p>Strong Excel and Outlook Management Skills:</p>
</li><li><p>Use of lookups, pivot tables, and extensive formulas &ndash; with the ability to build from scratch at any time</p>
</li><li><p>Ability to sort through high number of emails per day without missing anything important, responding in a timely manner, and escalating when necessary</p>
</li><li><p>Enjoys problem solving and critical thinking</p>
</li><li><p>Ability to resolve complex issues efficiently and independently by leveraging knowledge obtained via training as well as past experiences</p>
</li><li><p>Curiosity; need to not just be willing but wanting to learn and build upon existing knowledge every single day</p>
</li><li><p>Experience using trade/accounting/security master systems; FIS VPM, Aladdin, Digitize, IVP Products and S&amp;P Loan products</p>
</li></ul><p></p>For New York, NY Only the salary range for this position is USD$105,000.00 - USD$135,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
<p></p><p><b>Our benefits</b>
<br>
<br>
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.</p>
<p></p><p><b>Our hybrid work model</b></p>
<p></p><p>BlackRock&rsquo;s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person &ndash; aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.</p><br>
<p></p><p><br>
<b>Guidance on AI use for candidates<br>
</b></p><br>
<p>At BlackRock, AI has long been part of how we work &ndash; enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we&rsquo;ve provided <b>guidance</b>( opens in new window) on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.<br>
<br>
</p><br>
<p><b>About BlackRock</b></p><br>
<br>
<p>At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children&rsquo;s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.</p><br>
<br>
<p>This mission would not be possible without our smartest investment &ndash; the one we make in our employees. It&rsquo;s why we&rsquo;re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.</p><br>
<br>
<p>To learn more about BlackRock, please visit Careers.BlackRock.com( opens in new window). We also encourage you to get to know us on LinkedIn( opens in new window), Instagram( opens in new window), YouTube( opens in new window), X( opens in new window), and TikTok( opens in new window).<br>
<br>
</p><p></p><p>BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. <b>View the </b><b>EEOC&rsquo;s Know Your Rights poster and its supplement</b><b>( opens in new window)</b><b> and the </b><b>pay transparency statement</b><b>( opens in new window)</b><b>.</b></p>
<p></p><p>BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com( opens in new window). All requests are treated in line with our <b>privacy policy</b>( opens in new window).( opens in new window)</p>
<p></p>BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
</div><div><b>Job Requisition #</b>
<br>
R265402</div></div><p></p>

Associate, Private Credit Middle Office, PFS - New York

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>Join Chase and help shape the future of international payments. As a Product Manager, you'll lead strategy and execution for cross-border payments, delivering innovative solutions that enhance the customer experience and drive digital transformation. Collaborate with talented colleagues and make a direct impact on how customers move money globally.</p><p>
As a Product Manager in Connected Commerce on the Cross Border Payments team, you will serve as the strategic and execution lead for cross-border payments strategy and innovation. You will manage product features from conception to implementation, support successful product releases, and lead digital transformation at scale. Your expertise in product delivery, technical execution, and stakeholder engagement will help deliver frictionless, user-centric products in a fast-evolving digital ecosystem.</p><p><b>
Job responsibilities</b></p><ul><li>
Lead the cross-border payments customer experience, leveraging innovative solutions such as blockchain technology and digital assets.</li><li>
Drive the development and implementation of new international remittance features from ideation to completion.</li><li>
Lead large-scale cross-functional workstreams, including teams across Technology, Design, Finance, Legal, Risk, and Operations, in the prioritization and development of product features.</li><li>
Conduct product reviews, strategy sessions with leadership, and use data-driven decision-making to influence the product roadmap.</li><li>
Drive execution, deployment, and continuous refinement of customer-facing capabilities across digital and non-digital channels.</li><li>
Provide input on business metrics, including OKRs, and ensure alignment with customer needs and business goals.</li><li>
Manage internal risk and compliance review processes to support launches and maintain a strong control environment.</li><li>
External relationship experience with 3rd parties</li><li>
Foster a culture of ownership, agility, and controlled risk-taking to achieve results.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Bachelor's degree or equivalent experience.</li><li>
4+ years of product development experience.</li><li>
Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives.</li><li>
Strong ability to analyze opportunities, build business cases, recommend solutions, and communicate effectively to all levels of management.</li><li>
Experience working with Agile methodologies and tools.</li><li>
Experience managing an established book of work with complex delivery items.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Master's degree in product or analytics-related fields.</li><li>
Product experience in the payments or financial industry.</li><li>
Understanding of blockchain technology and traditional international payment rails.</li><li>
Experience leading high-performing product or strategy teams.</li><li>
Knowledge of control and compliance frameworks related to payments.</li></ul><p>
</p><p>Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
</p><b>ABOUT US</b><br>
<br>
<br>
<p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p></p><p>Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
<br>
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.<br>
</div><div></div><br>
<div>We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.</div></div>

International Payments Product Associate

Mercy University

<div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><ul><li>Dobbs Ferry, NY, New York, United States
</li> </ul></div><div></div><div><ul><li>Staff Full-time
</li> </ul></div><div></div><div><ul><li>$19.30- $28.64 hourly</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><p>Mercy University Libraries&rsquo; is seeking self-motivated, energetic, and detail-oriented candidates to fill a patron centered support role within the Dobbs Ferry Campus Circulation team. Reporting to the Associate Director, the position&rsquo;s primary duties will include supervising library circulation and reserve operations, assisting students and faculty with library resources and related technology needs. The Library Assistant will collaborate with branch circulation supervisors, the systems librarian, and reference librarians. Additionally, the position will monitor front desk inquiries, library computers, printers, and software resources and support the Associate Director in printing student research posters and related tasks. Candidates should be friendly, open-minded, and technologically inquisitive. Good communication skills and customer service orientation are a must.</p>
<p><b>
Essential Job Functions &amp; Responsibilities:</b></p>
<p><i>
Every effort has been made to identify the essential functions of this position. It in no way states or implies that the responsibilities listed are the only duties required to perform in this position. The omission of specific statements of duties does not exclude them from the position responsibilities if the work is similar, related, or is an essential function of the position.</i></p>
<ul>
<li>Oversee &amp; perform library circulation operations (check-in/out of materials)</li>
<li>Provide assistance printing and tracking student research posters</li>
<li>Checkout and monitor student laptop lending</li>
<li>Process and monitor intercampus loan requests</li>
<li>Explain and enforce library policies (e.g., loan periods, reserve policies, noise guidelines, study room bookings) with clarity and diplomacy</li>
<li>Assist library patrons (students, staff, faculty, and general public) with using OCLC WMS or other Integrated Library System&rsquo;s (ILS)/Online Public Access Catalog (OPAC)</li>
<li>Refer students to a reference librarian when appropriate via phone or online chat</li>
<li>Instruct students, faculty, and staff in the proper use of library equipment</li>
<li>Basic troubleshooting of PC&rsquo;s, printers, copiers &amp; scanners; elevate issues to Helpdesk as necessary</li>
<li>Support students, faculty, and staff in the use of library computer hardware and software including, OCLC WMS, internet browsers &amp; MS Office 365 suite</li>
<li>Assist in monitoring quote, requisition, purchase order processing</li>
<li>Assist with library personnel reimbursement</li>
<li>Opens and closes the library as scheduled</li>
<li>Manage patron requests for information, service and/or support</li>
<li>Assist in oversight and delegate shelf reading assignments to student assistants</li>
<li>Report facility or maintenance issues as required</li>
<li>Perform other duties/projects as assigned</li>
</ul>
<p> <b>Required Skills &amp; Experience</b></p>
<ul>
<li>Minimum one year of experience with an automated library system, preferred</li>
<li>Working knowledge of computer hardware and software programs including but not limited to MS Office 365, OCLC WMS, etc. Adobe CC (a plus)</li>
<li>Demonstrated leadership, interpersonal, written, oral communication, problem-solving, organizational, and presentation skills</li>
<li>Demonstrated evidence of detail-orientation, customer service orientation, and ability to work independently</li>
<li>Ability to work and travel to other Mercy campuses as needed</li>
<li>Flexibility to work days or evenings</li>
<li>Bilingual a plus</li>
</ul>
<p><b>Education Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree preferred; Associates degree or some college credits required</li>
</ul>
<p><b>Physical/Other Requirements:
</b></p><ul><li>Position requires evening availability</li>
<li>Must be able to work at different campus libraries when needed</li>
<li>Must be able to push, pull, move or lift up to 30 lbs.</li>
</ul></div></div></div></div></div></div><div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Similar Jobs:</b></h2>
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</div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>About Mercy</p>
<p>
Mercy University is a dynamic, independent, coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.</p>
<p>
Mercy is the region's largest private, nonprofit, Minority-Serving Institution, proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.</p>
<p>
Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology, and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.</p>
<p>
Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.</p>
<p>
Mercy&rsquo;s student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full-time and part-time undergraduates and graduates, is approximately 8,800. Mercy students learn on campuses in Dobbs Ferry, the Bronx, and Manhattan as well as online.</p>
<p>
At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.</p><br>
<p></p>
</div></div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Our Mission:</p>
<p>
Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.</p><br>
<p></p>
</div></div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Benefits Eligible:</p>
<p>
Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.</p><br>
<p></p>
</div></div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>EEO Statement</p>
<p>
Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.</p>
<p>
As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at (914) 674-7839, Option 6 or via email at HR@mercy.edu.</p>
<p>
The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.</p><br>
<p></p>
</div></div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Campus Safety</p>
<p>
Mercy University is committed to providing a safe and welcoming environment for all.</p></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

Library Assistant- C00044

VFS Global

<p><b>Officer &ndash; Operations (Submission Officer) </b></p><p><b>Organization:</b> VFS Global Services Pvt. Ltd.<br/><b>Designation:</b> Officer &ndash; Operations<br/><b>Department:</b> Operations<br/><b>Reports to:</b> Deputy Manager &ndash; Operations<br/><b>Employment Type:</b> Full-time, Contract<br/><b>Location:</b> 128 East 32nd St New York, 10016 (Onsite)</p><p><b>Overview</b></p><p>VFS Global is seeking a highly organized, detail‑oriented <b>Officer &ndash; Operations (Submission Officer)</b> to support visa application processing and overall center operations. This role is responsible for managing the full submission cycle, ensuring data accuracy, delivering excellent customer service, coordinating administrative tasks, and supporting senior staff and operational projects. This is a fast-paced, customer-facing role with opportunities for professional growth.</p><p><b>Key Responsibilities</b></p><p><b>Visa &amp; Submission Operations</b></p><ul><li>Scrutinize and collect visa applications, ensuring completeness and accuracy.</li><li>Maintain organized records, databases, and submission documentation.</li><li>Perform timely and error-free data entry and application processing.</li><li>Manage passport logistics and coordinate handovers with consulates, applicants, or logistics partners.</li><li>Adhere strictly to SOPs, compliance requirements, and mandated turnaround times (TAT).</li><li>Respond to applicant inquiries via in‑person interaction, email, or phone.</li><li>Promote and deliver Value Added Services (VAS) and encourage customer feedback.</li></ul><p><b>Customer Service &amp; Front Office</b></p><ul><li>Provide professional and courteous support to applicants throughout the visa process.</li><li>Handle queries, complaints, and customer issues efficiently.</li><li>Ensure a positive experience and high satisfaction scores at the Visa Application Centre.</li></ul><p><b>Administrative &amp; Office Support</b></p><ul><li>Assist with event coordination, logistics, scheduling, and general office management.</li><li>Perform data entry, create documents using MS Office/Google Suite, and maintain accurate records.</li><li>Provide personal assistant support to senior staff when required.</li><li>Support internal operational projects, including WB Project tasks.</li></ul><p><b>Compliance, Safety &amp; Sustainability</b></p><ul><li>Handle cash and bank transactions (if assigned) with 100% accuracy.</li><li>Follow environmental, health, and safety guidelines.</li><li>Support organizational sustainability efforts.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Productivity and task completion accuracy</li><li>Customer satisfaction and reduced complaint rates</li><li>Compliance with TAT, SOPs, and training requirements</li><li>VAS conversion performance</li><li>Reduction of processing errors and strong internal certification scores</li><li>Reliable attendance and timely reporting</li></ul><p><b>Qualifications &amp; Experience</b></p><p><b>Education:</b></p><ul><li>Minimum: Currently pursuing graduation (12 years of formal education)</li><li>Preferred: Bachelor&rsquo;s degree or global equivalent</li></ul><p><b>Experience:</b></p><ul><li>Minimum 6 months in customer service</li><li>0&ndash;12 months in travel &amp; tourism preferred</li><li>Experience in administrative support, data entry, or event coordination is beneficial</li></ul><p><b>Skills &amp; Competencies</b></p><p><b>Technical Skills</b></p><ul><li>Basic computer knowledge; proficiency in MS Office and Google Suite</li><li>Strong customer service and communication skills</li><li>Good typing speed and high attention to detail</li><li>Ability to handle queries and complaints effectively</li><li>Process improvement mindset</li><li>Operations, project management, and B2C customer interaction skills</li></ul><p><b>Behavioral Competencies</b></p><ul><li>Quality and service orientation</li><li>Teamwork and collaboration</li><li>Problem-solving and results-driven mindset</li><li>Effective communication and networking</li><li>Leadership and accountability</li><li>Sensitivity to diversity and customer needs</li></ul><p><b>Additional Requirements</b></p><ul><li>Fluency in English and local language</li><li>Knowledge of an additional international language is an advantage</li></ul><p><b>Benefits</b></p><ul><li>Health, dental, vision &amp; life insurance</li><li>Paid Time Off (Annual &amp; Sick Leave)</li><li>Referral Bonus Program</li><li>Commute Benefits Program</li></ul><p><b>Schedule</b></p><ul><li>Onsite role</li><li>Monday&ndash;Friday</li><li>8‑hour shift (Overtime may be required)</li></ul><p>Job Types: Full-time, Contract</p><p>Pay: From $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Associate (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Submission Officer - Visa Application Centre

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