operations manager

Netflix

<div>
 At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what&rsquo;s next.
 
 
 
 The Team
 
 
 
 Commercial Operations empowers the Marketing Partnerships team to develop and execute programs with partners, brands, and advertisers, while maintaining operational excellence. We do this by delivering the most effective tools and workflow systems that enable the team to drive revenue at scale. The team is visible throughout the entire Partnerships and Ads organizations, and works in a highly collaborative and cross-functional environment.
 
 
 
 The Role
 
 
 
 The Marketing Operations Manager leads program management for Marketing Partnerships&rsquo; creative project management tools, owning implementation and optimization so that our creative teams can operate and unlock insights at scale. This role drives discovery to identify pain points and workflow improvements, translates user needs into future-proofed systems, manages a prioritized roadmap, and owns communications. They will partner with global Creative teams, Product, and external vendors.
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Program Management of Creative Project Management Tools
 
 
 
 <ul>
 <li>
 Own Program Management for creation and maintenance of Creative project management tools in Airtable (and other solutions)
 </li>
 <li>
 Lead the discovery phase to identify pain points, workflow adjustments, and scalable, future-proofed solutions
 </li>
 <li>
 Facilitate communications and drive alignment on Marketing Partnerships&rsquo; requirements in roadmap, and execute against priorities
 </li>
 <li>
 Educate Marketing Partnerships&rsquo; team on solutions and new features
 </li>
 <li>
 Identify risks and misalignment to projects and reduce the impact of potential risks by developing a plan to manage, eliminate, or limit setbacks
 </li>
 <li>
 Own meetings and communications with key stakeholders across the Marketing Partnerships Creative teams and ensure proper support is provided to users
 
 
 </li>
 </ul>
 
 Operations Management
 
 
 
 <ul>
 <li>
 Provide low-lift Airtable (or other no-code, low-code) solutioning for team
 </li>
 <li>
 Build frameworks to enable user permissioning at scale
 </li>
 <li>
 Set the operational infrastructure to unlock key reporting and insights for Creative leadership
 </li>
 <li>
 Partner with cross-functional stakeholders on solution-building when necessary
 
 
 </li>
 </ul>
 
 User Experience &amp; Feedback Management
 
 
 
 <ul>
 <li>
 Collect, analyze, and prioritize feedback from Marketing Partnerships&rsquo; Creative teams
 </li>
 <li>
 Translate user needs into actionable system improvements and feature requests
 </li>
 <li>
 Own &amp; prioritize roadmap of proactive enhancements
 </li>
 <li>
 Communicate updates and resolutions back to Marketing Partnerships Creative stakeholders
 
 
 </li>
 </ul>
 
 
 The Ideal Candidate has...
 
 
 
 
 <ul>
 <li>
 6+ years of experience in a highly cross-functional Marketing Operations, Creative Strategy &amp; Operations, or Creative Program Management role
 </li>
 <li>
 Fluency in Airtable and other no-code, low-code solutions
 </li>
 <li>
 Experience in program management creative workflows strongly preferred
 </li>
 <li>
 Ability to operate in ambiguous situations and think on your feet to solve challenges and problems
 </li>
 <li>
 Strong communication skills with a proven ability to socialize, explain, and &ldquo;sell&rdquo; new and complex strategies, practices, and workflows
 </li>
 <li>
 Experience in relationship building with global marketing teams
 </li>
 <li>
 Passionate about using AI to enhance workflows
 </li>
 <li>
 High tolerance for change, and the capacity to accomplish enormous amounts of work in a fast-paced, ever-changing environment
 </li>
 <li>
 Respect, understanding, and enthusiasm for the Netflix culture
 
 
 </li>
 </ul>
 Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $220,000.00 - $352,000.00.
 
 
 Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
 
 
 Netflix is a unique culture and environment. Learn more here.
 
 
 Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
 
 
 We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
</div>

Manager, Marketing Operations - Commercial Operations

Comtech Telecommunications Corp.

<div>Job Title: Manager, Operations
Department: Operations Engineering
Report To: Senior Manager, Operations
Revision Date: 6/22/26
FLSA: Exempt
Location: California (Remote)
Level: M2
Salary: $150,000 - $170,000 
Company Overview:
Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world&rsquo;s most innovative communications solutions. For more information, please visit www.comtech.com.
Purpose:
The Telecom Systems Operations (TSO) Manager is responsible for leading the team that supports, maintains, and evolves the organization's telecommunications infrastructure and voice services platforms. This role provides operational leadership for Session Border Controllers (SBCs), media gateways, SIP connectivity, carrier interconnections, and telecommunications systems supporting NG9-1-1 and public safety solutions. The TSO Manager ensures service reliability, operational excellence, technical compliance, and continuous improvement across all telecom environments while supporting customer deployments, production operations, and strategic initiatives.
Responsibilities:<div><ul><li>
Lead and develop a team of Telecom Engineers and Specialists.</li><li>
Establish operational priorities, workload management, and resource planning.</li><li>
Provide mentorship, coaching, technical guidance, and career development opportunities.</li><li>
Manage team performance, objectives, and professional growth plans.</li><li>
Foster a culture of accountability, collaboration, customer service, and operational excellence.</li><li>
Oversee operational support for telecommunications infrastructure, including:<ul><li>
Ribbon SBC platforms</li><li>
Oracle SBC platforms</li><li>
AudioCodes media gateways and SBCs</li><li>
SIP trunks and carrier interconnections</li><li>
Legacy PSTN, TDM, and E911 interfaces</li><li>
Ensure platform availability, reliability, performance, and security.</li><li>
Coordinate software upgrades, hardware refreshes, lifecycle management, and vendor support activities.</li></ul></li><li>
Provide operational leadership for telecommunications services supporting NG9-1-1 environments.</li><li>
Support integration with:<ul><li>
Emergency Services IP Networks (ESInet)</li><li>
Next Generation Core Services (NGCS)</li><li>
Call Handling Equipment (CHE)</li><li>
Carrier and OSP interconnections</li></ul></li><li>
Participate in interoperability testing, customer migrations, and production cutovers.</li><li>
Serve as the escalation point for complex telecom incidents and service outages.</li><li>
Lead root cause analysis efforts and corrective action planning.</li><li>
Oversee implementation of production changes, upgrades, and maintenance activities.</li><li>
Ensure adherence to change management processes, operational procedures, and service-level commitments.</li><li>
Participate in on-call escalation activities when required.</li><li>
Act as a technical liaison between customers, carriers, vendors, and internal teams.</li><li>
Support customer escalations, operational reviews, and service improvement initiatives.</li><li>
Assist with technical reviews, project planning, and deployment activities.</li><li>
Develop and maintain operational standards, documentation, and best practices.</li></ul></div>
Requirements:<div><ul><li>
Strong leadership and team management skills.</li><li>
Excellent communication and stakeholder management abilities.</li><li>
Ability to lead technical discussions with customers, vendors, and executive leadership.</li><li>
Strong analytical, troubleshooting, and problem-solving capabilities.</li><li>
Ability to manage multiple priorities in a fast-paced operational environment.</li><li>
Strong understanding of operational processes, incident management, and change control practices.</li><li>
Demonstrated ability to mentor engineers and develop technical talent.</li><li>
Deep understanding of SIP, RTP, VoIP, and telecommunications protocols.</li><li>
Knowledge of Session Border Controllers, media gateways, and carrier interconnections.</li><li>
Understanding of NG9-1-1 architectures, ESInet connectivity, and public safety telecommunications environments.</li><li>
Familiarity with networking technologies including routing, switching, VLANs, firewalls, and load balancing.</li><li>
Knowledge of Linux and Windows server environments.</li><li>
Experience with telecommunications troubleshooting tools, packet analysis, and protocol diagnostics.</li><li>
8+ years of telecommunications, voice engineering, or telecommunications operations experience.</li><li>
3+ years of leadership, supervisory, or technical team lead experience.</li><li>
Experience supporting carrier-grade SIP environments and mission-critical voice services.</li><li>
Experience with Ribbon, Oracle, AudioCodes, or equivalent telecommunications platforms.</li><li>
Experience supporting public safety, emergency communications, or NG9-1-1 environments preferred.</li><li>
Experience managing production incidents, change management processes, and service restoration activities.</li><li>
Experience working with carriers, vendors, and customer-facing operational engagements.</li></ul></div>
Education:<div><ul><li>
Bachelor's degree in Telecommunications, Computer Science, Information Technology, Engineering, or a related technical field; or equivalent combination of education and experience.</li><li>
Relevant telecommunications or networking certifications</li><li>
Equivalent military or industry experience may be considered in lieu of formal education requirements.</li></ul></div>
This position requires compliance with Comtech&rsquo;s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use &mdash; including marijuana, regardless of state law &mdash; is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.
The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.
Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.</div>

Manager, Operations

Aveniya

<h2>Company Overview</h2>Aveniya is a forward‑thinking organization committed to delivering innovative solutions and fostering a workplace where every team member feels valued, included, and empowered. We embrace diverse perspectives and are dedicated to driving positive change within our community and across our industry. At Aveniya, continuous growth and development are core to who we are—both for our company and our employees. We are excited to welcome a General Manager who shares this vision and is ready to lead with purpose.<h2> </h2><h2>Position Overview</h2>As the General Manager, you will oversee the daily operations of Aveniya and play a key role in shaping our strategic direction. You will lead teams, optimize processes, and ensure the organization operates efficiently while delivering exceptional service. This role requires strong leadership, financial acumen, and the ability to build meaningful relationships with internal and external stakeholders.<h2> </h2><h2>Key Responsibilities</h2><h3>Strategic Leadership</h3>Develop and implement business strategies to achieve company goals and improve operational performance.<h3>Team Management</h3>Lead, mentor, and motivate a diverse team.Foster a culture of collaboration, accountability, and continuous improvement.<h3>Financial Oversight</h3>Manage budgets, forecasts, and financial reporting.Ensure the company meets financial targets and maintains fiscal responsibility.<h3>Operational Excellence</h3>Oversee daily operations and ensure high‑quality service delivery.Maintain strong customer satisfaction and operational efficiency.<h3>Stakeholder Engagement</h3>Build and maintain relationships with clients, partners, and key stakeholders.Support business growth and strengthen brand reputation.<h3>Market Analysis</h3>Conduct market research to identify trends, opportunities, and areas for improvement.<h3>Compliance &amp; Risk Management</h3>Ensure compliance with industry regulations and internal policies.Identify and manage operational risks effectively.<h2> </h2><h2>Required Qualifications</h2>Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).Minimum of 3 years of managerial experience, ideally within the relevant industry or sector.Proven success in leading teams and improving operational processes.Strong financial acumen with experience managing budgets and financial reports.Excellent communication, interpersonal, and leadership skills.<h2> </h2><h2>Preferred Skills</h2>Strong problem‑solving abilities and comfort with data‑driven decision‑making.Experience in change management or organizational development.Commitment to fostering an inclusive and supportive workplace culture.<h2> </h2><h2>Benefits</h2>Competitive salary with performance‑based bonuses.Health, dental, and vision insurance.Generous paid time off and flexible work arrangements.Professional development opportunities, including training and mentorship.Supportive, inclusive company culture that encourages work‑life balance.Employee wellness programs and initiatives.<h2> </h2><h2>Application Instructions</h2>If you are passionate about leading dynamic teams and driving meaningful change, we would love to hear from you.Aveniya is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds and experiences.Join Aveniya and be part of a team that is making a difference.

General Manager

Jamie Haller

Job Description:We&rsquo;re looking for a full time Operations Assistant based in Los Angeles, CA. This role will support and streamline our daily business operations. This position offers the unique opportunity to work side by side with our COO, assisting in the execution of all operational functions. This includes logistics, production, inventory maintenance, and communication. This role is well suited for someone who thrives in a fast paced environment and has a keen eye for detail. You will be a key player in keeping the business running behind the scenes. This role is required to be in office.Key Responsibilities:<ul><li>Inventory Management: Maintain accurate inventory records, working with the COO to assess stock levels, prepare for new collections, and ensure products are available in the right quantities. Collaborate with the logistics team to ensure timely restocking and product availability.</li><li>Order Fulfillment: You will help manage order fulfillment for our wholesale customers. Working closely with our Customer Service Manager to discuss product estimated deliveries to facilitate timely order processing for our customers.</li><li>Logistics and Fulfillment: Coordinate with logistics partners for shipping, receiving, and order fulfillment, ensuring timely deliveries of both raw materials and finished products. Help track shipments and ensure efficient warehouse management for both our retail and online customers.</li><li>Administrative Support: Provide administrative support to the COO, managing internal and external communication with various departments.</li><li>Production Coordination: Assist in the day-to-day management of production timelines, from sourcing materials to ensuring timely deliveries from manufacturers. Track the production process to ensure quality standards and deadlines are met.</li><li>E-commerce Support: Assist in overseeing the flow of online orders, ensuring smooth processing from order receipt to fulfillment. Provide operational support for online product launches, ensuring accurate product listings, inventory updates, and order tracking.</li><li>Vendor &amp; Supplier Relations: Develop and maintain strong relationships with our vendors, fabric suppliers, and production partners to ensure smooth communication and delivery timelines. Help troubleshoot any supply chain or production issues.</li><li>Process Improvement: Work with the COO and other team members to identify areas of improvement across the supply chain, manufacturing, and fulfillment processes, ensuring a smoother and more cost-effective workflow.</li><li>General Operations Support: Handle ad-hoc tasks, assist with special projects, and provide backup for other team members as needed.</li></ul>Qualifications:<ul><li>1 year of experience in operations, production coordination, or administrative support within the fashion industry.</li></ul><ul><li>Strong understanding of fashion production processes, from design to finished product.</li></ul><ul><li>Experience with inventory management systems and order fulfillment.</li></ul><ul><li>Familiarity with logistics, shipping, and supply chain management in the fashion space.</li></ul><ul><li>Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Suite.</li></ul><ul><li>Ability to multitask in a fast-paced, deadline-driven environment.</li></ul><ul><li>Exceptional organizational skills and a keen attention to detail.</li></ul><ul><li>Excellent communication skills, with the ability to work cross-functionally with creative, technical, and operational teams.</li></ul><ul><li>Experience working with an ERP system.</li></ul><ul><li>Ability to think creatively and problem-solve quickly in high-pressure situations.</li></ul>Job Type: Full-timePay: $60,000.00 - $65,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Operations Assistant

Paramount

<div>
 
 #WeAreParamount on a mission to unleash the power of content&hellip; you in?
 
 
 
 We&rsquo;ve got the brands, we&rsquo;ve got the stars, we&rsquo;ve got the power to achieve our mission to entertain the planet &ndash; now all we&rsquo;re missing is&hellip; YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter &ndash; both for our audiences and our employees &ndash; and aim to leave a positive mark on culture.
 
 
 
 Overview:
 
 
 
 Paramount is seeking an HR Operations Coordinator to join our HR Operations team! As a member of the HR Operations team, this Coordinator will help manage key employee lifecycle processes and employee support across our HR Centers of Excellence. This includes Business Partners, Total Rewards, Talent Acquisition, Data Management and Payroll. Our mission is to drive operational efficiency by partnering with cross-functional teams to solve complex problems and transform the way we deliver HR Operations support. This position will be fully onsite, in-office 5 days a week in our Los Angeles, New York City, or Nashville offices.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Provide employees with front-line HR support, guidance, and troubleshooting across HR topics. This includes HR programs &amp; policies, timesheets and pay, benefits, and onboarding &amp; offboarding, while successfully conveying complex HR information in a clear and understandable manner.
 </li>
 <li>
 Coordinate the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams, while ensuring all parties are aligned and updated along the way.
 </li>
 <li>
 Collaborate with cross-functional teams to develop &ldquo;self-service&rdquo; knowledge content for employees to access via MyParamount and ServiceNow.
 </li>
 <li>
 Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner, logistics are coordinated across TA Ops, HR Data, Tech, and Facilities teams, and employee &amp; manager have a smooth experience.
 </li>
 <li>
 Manage employee data changes and job requisition requests. Partner across HRBPs, Compensation, Finance, and the HR Data Team to ensure transactions are approved and executed promptly and with accuracy.
 </li>
 <li>
 Manage end-to-end employee offboarding. This involves guiding employee and manager through all necessary tasks and logistics. As well as support with logistical questions across Payroll, Benefits, Facilities, and IT, conduct exit interviews as required, and ensure system and Payroll offboarding is transacted in a timely manner.
 </li>
 <li>
 Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports for HRBPs, as well as coordinating more complex reporting requests with the appropriate specialist teams.
 </li>
 <li>
 Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy for your client group.
 </li>
 <li>
 Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR.
 </li>
 <li>
 Partner with HRBP teams on client specific projects and tasks, as required.
 
 
 </li>
 </ul>
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 2+ years of experience in a customer service, HR or administrative role (internships will be considered).
 </li>
 <li>
 Experience with Microsoft Office suite.
 </li>
 <li>
 Ability to assess processes within a cross-functional organization, proficient at prioritizing new and improved processes.
 </li>
 <li>
 Working knowledge of topics across HR functional areas. These areas include Benefits, Talent Acquisition, Learning and Development, Organizational Development, HR Systems and Operations, HR Compliance, and Payroll.
 
 
 </li>
 </ul>
 
 Additional Qualifications:
 
 
 
 <ul>
 <li>
 Experience with HRMs and/or Customer Service platforms &ndash; SuccessFactors, SalesForce, ServiceNow, a plus.
 </li>
 <li>
 Problem-solving skills; think critically about problems and know how to leverage your resources to package solutions.
 </li>
 <li>
 Proficient client facing / interpersonal skills and interest for delivering positive experiences and building relationships with teams and partners.
 </li>
 <li>
 Demonstrated ability to thrive in a dynamic, complex, and ambiguous environment with quick deadlines and shifting priorities.
 </li>
 <li>
 Ability to work autonomously, as well as within a collaborative team setting.
 </li>
 <li>
 Must be comfortable collaborating with senior HR and business leaders.
 
 
 </li>
 </ul>
 Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.
 
 
 
 Additional Information
 
 
 
 Hiring Salary Range: $56,000.00 - 65,000.00.
 
 
 The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
 </li>
 <li>
 Generous paid time off.
 </li>
 <li>
 An exciting and fulfilling opportunity to be part of one of Paramount&rsquo;s most dynamic teams.
 </li>
 <li>
 Opportunities for both on-site and virtual engagement events.
 </li>
 <li>
 Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
 </li>
 <li>
 Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount
 
 
 </li>
 </ul>
 Paramount is an equal opportunity employer (EOE) including disability/vet.
 
 
 At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
 
 
 If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.
</div>

Human Resources Operations Coordinator (Multiple Locations- LA, NYC & Nashville)

Jovenes, Inc.

Jovenes is a place of personal transformation for homeless youth. Our mission is to help homeless youth and at-risk families become productive and integrated members of the community. We provide emergency and permanent housing options and other community-based services that create opportunities for them to lead productive lives. We operate in Los Angeles and community East and Southeast of Los Angeles County.JOB TITLE: Bridge Housing Program- SPA 7- Case Manager II The primary responsibility of the case manager is to will provide case management services to 20 homeless female youth age 18-24. The case manager will be part of a team that will include staff assigned to monitoring the facility 24-7. The position will work closely with the program Director to ensure the program meets contract and agency expectation. The goal of the program is to transition youth into permanent housing opportunities. From time to time, the case manager may be asked by program manager or executive staff to conduct activities or tasks necessary to the operations of the organization. Due to the nature of the program, flexibility in the schedule is required including availability to take phone calls during evenings/holidays/weekends from time to time to ensure contact and supervision of youth.DUTIES AND RESPONSIBILITIESThe Bridge Housing Program Case Manager II will work as part of a team under the direct supervision of the Short-Term Housing Director. The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.Program:<ul><li>Coordinate intake of eligible clients.</li><li>Assess clients&rsquo; challenges and barriers as well as strengths.</li><li>Elaborate with client his Individualized Service Plan that will be updated monthly.</li><li>Provide case management services to achieve the outcomes set in the ISP.</li><li>Provide clients with referrals and monitor progress as needed, to mental health and substance abuse services, and toward opportunities for educational, career development, and personal enrichment.</li><li>Evaluate transportation needs and support them in developing a sustainable plan.</li><li>Provide clear directions, support and follow-up to clients.</li><li>Support clients in identifying permanent housing options.</li><li>Develop appropriate procedures in case of crisis.</li><li>Support procedures related to grievance management.</li></ul>Coordination<ul><li>Support program director in evaluating and developing opportunities to improve operations across the agency short term housing program in SPA 4.</li><li>Support program director in evaluating gaps in services and operations.</li></ul>Administrative:<ul><li>Maintain files in a secure and locked cabinet.</li><li>Maintain files according to agency and contract standards.</li><li>Collect client documentation.</li><li>Enter client data into the HMIS system on an ongoing daily-to-weekly basis.</li><li>Prepare and submit reports in a timely manner.</li></ul>Other:<ul><li>Follow the agency professional code of conduct at all times.</li><li>Support scheduling of all staff in the program</li><li>Support development of policies and procedures for the program.</li><li>Coordinate other program staff in service delivery and facility monitoring.</li><li>Manage scheduling of subordinate staff, under the supervision of program manager/Director.</li><li>Delegate activities and follow up with other program staff to maximize clients&rsquo; progress.</li><li>Implement and or develop as needed, policies and procedures for all aspects of the program.</li><li>Provide support and coaching to other case managers in program team.</li></ul>Other duties and responsibilities may be developed by immediate supervisor according to program needs.SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:Communication Skills and Abilities:<ul><li>Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public.</li><li>Ability to read, analyze and interpret manuals and office documents.</li></ul>Mental/Interpersonal Skills and Abilities:<ul><li>Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions.</li><li>Ability to work independently and with others, including other employees, clients and members of the public&mdash;in face-to-face and telephonic contexts.</li><li>Ability to multi-task, establish priorities and manage time, meet deadlines, and perform duties under time constraints.</li><li>Ability to be flexible and adapt to changing work demands.</li><li>Maintain high level of concentration and attention to detail for extended periods of time.</li><li>Ability to respond effectively to sensitive inquiries or complaints.</li><li>Maintain a high level of ethical and professional standards in accordance with agency and community policy.</li></ul>Physical Skills and Abilities:<ul><li>Ability to talk or hear in order to give and receive information and instructions.</li><li>Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls.</li><li>Ability to reach with hands and arms.</li><li>Ability to use computer keyboard up to 50% of the day.</li><li>Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.</li><li>Ability to lift and/or move up to 20 pounds.</li></ul>Reasonable accommodation for individuals with disabilities will be evaluated and exceptions considered.Equipment and Computer Software Skills and Abilities:&middot; Computer literate (basic working knowledge of Microsoft WORD, Excel, Outlook, and PowerPoint)&middot; Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as requiredEDUCATION, EXPERIENCE, CERTIFICATES &amp; TRAINING<ul><li>Bachelor&rsquo;s degree or 4 years of experience in a relevant setting.</li><li>Experience working with transitional aged youth, individuals with mental disabilities, low-income families.</li><li>Demonstrated ability to work with a culturally diverse clientele &amp; staff.</li><li>Bilingual and fluent in English and Spanish a must</li><li>Valid California driver&rsquo;s license and personal vehicle insurance carrier relating to clients, staff agency representatives, community members and others.</li></ul>This is a full-time position. Experience and degrees will be taken into consideration. Salary range: $52,000.00- $60,320.00. Health, dental and life insurance provided, complementary vision insurance available. Paid time off, sick time and paid holidays are provided according to agency policies. The employee will be able to enroll in agency&rsquo;s 401k plan according to agency policies. Must be willing to use your car for work-related travel. Mileage reimbursement provided. Jovenes is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Job Type: Full-timePay: $25.00 - $29.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Mariposa House Shelter - Case Manager II

Vita Aesthetics & Wellness

The LVN Manager coordinates with primary care office supervisors to support the overall operational and clinical functions of our 4-office group while reporting directly to the Practice Administrator. This role manages high-level practice operations, coordinates practice-wide meetings, monitors supervisor performance and task completion, and ensures operational goals and timelines are met. The LVN Manager will also assist in data collection, and clinical support as assigned.General Office / Facility Responsibilities<ul><li>Work with office supervisors on successful completion of daily tasks, supporting where necessary and communicating performance difficulties and successes to the practice administrator</li><li>Demonstrate strong big-picture managerial skills. Coordinate office-wide meetings, trouble shoot inefficient workflows, problem solve systemic challenges</li><li>Maintain oversight of all facility audits, serve as primary resource and support for office supervisors to ensure operational success</li><li>Collaborate with practice administrator, medical director, wellness department and, professional development coordinator to implement practice-wide initiatives</li><li>Utilize clinical skills for tasks as assigned, including triage services, documentation review, and data collection</li></ul>The Patient Experience &ndash; Clinical Care &amp; Customer Service<ul><li>Promote high-quality customer service and espouse company values</li><li>Oversee phone operators and communicate operational challenges with practice administrator</li><li>Promote that each patient receives quality healthcare.</li><li>Pursue the objective of making patient facing roles more efficient and the patient visit more seamless, in collaboration with the wellness department and professional development coordinator</li></ul>Employee Management<ul><li>Act as a liaison between supervisors and practice administrator.</li><li>Provide high-level guidance, oversight and problem-solving support while empowering office supervisors to manage day-to-day operational responsibilities</li><li>Maintain expert knowledge of office policies and act as a reference and advocate for proper clinical and administrative practice</li><li>Cover for office supervisors when absent or tardy</li><li>Collaborate with supervisors in employee orientation and training, ensuring that supervisors are conveying company values</li><li>Maintain and update employee trainings and policies to reflect current practice</li><li>Manage operator staff to ensure skillset and knowledge of assigned duties supports performance that meets or exceeds expectations.</li><li>Perform introductory evaluations and annual performance reviews with the supervisors and practice administrator</li><li>Conduct ongoing training and mentoring of all non-licensed staff</li></ul>In person oversight of remote office locations (Norwalk, Whittier, Inglewood) is required as needed.*Other duties may be assigned as needed.Qualifications<ul><li>Associate's degree in nursing with active CA state license</li><li>2-3 years of experience in medical office or healthcare setting with at least 1 year of managerial or leadership experience</li><li>Knowledge of medical office operations, scheduling, and insurances</li><li>Familiarity with EMR systems and standard office software</li><li>Excellent leadership, communication, and organizational skills</li><li>Understanding of HIPAA, OSHA, and general healthcare compliance standards</li></ul>Physical Requirements<ul><li>Ability to sit, stand, and walk for extended periods.</li><li>Occasional lifting of up to 25 pounds.</li><li>Frequent use of computer, telephone, and standard office equipment.</li><li>May be required to assist with light clinical or administrative tasks in a fast-paced environment.</li></ul>Equal Opportunity Employer:Our practice is an equal opportunity employer, committed to creating a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, gender, religion, disability, sexual orientation, or veteran status.Pay: $40.00 - $45.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Required)</li></ul>Experience:<ul><li>Primary care: 3 years (Preferred)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>License/Certification:<ul><li>LVN license (Required)</li></ul>Work Location: In person

LVN Manager

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