retail service and operations manager Jobs in Los Angeles

retail service and operations manager

operations manager

MV Transportation

<div>Overview:
<div>
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.</div>
Responsibilities:
<div>
MV Transportation is seeking an <b>Operations Manager</b> will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:</div><ul><li>
Effectively manage on-time performance and driver availability.</li><li>
Effectively manage all call center functions.</li><li>
Effectively manage customer relations through both direct contact and outreach programs.</li><li>
Identify, select, train and mentor location staff.</li><li>
Effectively and frequently communicate with location staff and support team members.</li><li>
Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.</li><li>
Contributes to maintain the safety culture of the division.</li><li>
Maintain client contact routinely to meet or exceed expectations.</li><li>
Assist with conducting periodic departmental audits.</li><li>
Daily, weekly and monthly review of key operational metrics.</li><li>
Implement, promote and adhere to company policies and procedures.</li><li>
Participates in location labor and employee relations activities.</li></ul>
Qualifications:
<div><b>
Talent Requirements:</b></div><ul><li>
Must have one (1) to three (3) years of management experience in a similar sized paratransit environment.</li><li>
The ideal candidate would have experience in scheduling and personnel management and training.</li><li>
Must be able to work independently and have strong written and verbal skills.</li><li>
Knowledge of the contractual obligations is a must to perform this job correctly.</li><li>
Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers&rsquo; activity.</li><li>
Trapeze experience preferred.</li><li>
Experience managing fast paced environment.</li></ul><div><i>
Starting salary range: $90,000 - $109,000</i></div><div></div><div><i><br>
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.</i></div><div></div><div><i><br>
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.</i></div><div></div><div><i><br>
#appcast</i></div></div>

Operations Manager

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>The Program</b></h2>
</div><div><p>
Worldwide Flight Services (WFS), a global air cargo logistics leader and best-in-class ground handling partner, in collaboration with ACU Dallas, proudly presents the <b>Operational Leadership Academy</b>&mdash;an immersive <b>7-week accelerated leadership development program</b> designed to prepare the next generation of operational leaders within WFS North America.</p><p></p><p><br>
This program is designed to empower high-potential talent with the foundational leadership skills, operational exposure, and real-world experience needed to succeed in frontline leadership roles. Participants will engage in a tailored curriculum that blends <b>in-person leadership development</b>, <b>hands-on operational training</b>, and <b>on-the-job learning</b>, culminating in a capstone presentation focused on operational improvement and leadership impact.</p><p></p><p><br>
To be considered for this opportunity, candidates must reside in or be willing to relocate to one of the following locations:</p><br>
<p></p><ul><li>
EWR &ndash; Newark, NJ
</li><li>JFK &ndash; Jamaica, NY
</li><li>PHL &ndash; Philadelphia, PA</li><li>
SEA &ndash; Seattle, WA
</li><li>LAS &ndash; Las Vegas, NV
</li><li>ORD &ndash; Chicago, IL
</li><li>DFW &ndash; Dallas&ndash;Fort Worth, TX
</li><li>IAH &ndash; Houston, TX
</li><li>LAX &ndash; Los Angeles, CA
</li><li>SMF &ndash; Sacramento, CA</li><li>
PHX &ndash; Phoenix, AZ</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Earn While You Learn</b></h2>
</div><div><p>
Selected candidates will receive full employment compensation upon the start of the program. You can also receive up to 9 hours of college credit toward a degree or certificate.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Program Details</b></h2>
</div><div><p><b>
Duration: </b>7-week Leadership Development Training</p><p></p><p><b><br>
Format: </b>The first 2 weeks (March 16-27) are in-person training held onsite at our DFW (Dallas) headquarters. Weeks 3-5 (March 30-April 19) you will be in the operation for on-the-job training getting first-hand experience of how our logistics operation runs. The final 2 weeks (April 20-May1) you will return to our Dallas headquarters in-person to complete the remaining academic coursework. At the conclusion of the 7-week program you will shift to a full-time Manager level position within one of our operational business units.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
The role of Operations Manager involves directly supervising Warehouse, Airport Ramp and/or Customer Service associates. These teams move cargo by push carts, tugs and forklifts in and around our indoor/outdoor warehouse facilities that are located on airport property. This is a roll up your sleeves job that supports a talented team of professionals who ensure goods and passengers arrive on time to destinations across the United States. An Operations Manager leads the team following our structured processes and guidelines, keeping the safety of all our team members first. They work with the team to ensure that customer satisfaction, safety, security and quality exceed standards for their assigned shift. They also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Lead and supervise operational teams during assigned shifts</li><li>
Ensure safety, security, quality, and service standards are met or exceeded</li><li>
Execute operational plans and respond to real-time challenges</li><li>
Support employee engagement, performance, and accountability</li><li>
Maintain compliance with TSA and corporate security requirements</li><li>
Learn and reinforce standard operating procedures across multiple functions</li><li>
Participate in leadership development training throughout the fellowship</li><li>
Support continuous improvement initiatives</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High School Diploma/GED required; bachelor&rsquo;s degree preferred (Supply Chain, Logistics, Business, Aviation)</li><li>
2 to 4 years of experience in supply chain, logistics, operations, or large-scale service environments; a four-year degree may substitute for experience</li><li>
Veterans and transitioning military candidates encouraged to apply, especially with logistics or leadership backgrounds</li><li>
Open availability, including nights, weekends, and holidays</li><li>
Preferred: experience in large logistical operations (air cargo, warehouses, transportation, ramp operations)</li><li>
Ability to obtain a TSA airport badge</li><li>
Ability to pass the WFS-NA background check and drug screening</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Why Join WFS?</b></h2>
</div><div><p>
This program represents a unique opportunity to join a global leader in air cargo logistics while accelerating your career into frontline operational leadership. Participants gain real-world experience, executive exposure, and a supported pathway into management roles.</p><p></p><p><b><br>
Ready to lead, innovate, and grow?</b><br>
The <b>Operational Leadership Academy</b> is where your next chapter begins.</p><p></p><p><i><br>
Worldwide Flight Services is an equal-opportunity employer committed to employment equity and inclusion. We welcome applications from all qualified individuals.</i></p></div></div></div>

OLA - Operations Manager (LAX)

Goodwill Southern California

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!
<br><br>
Lead with Purpose. Drive Service and Operational Excellence.
<br><br>
Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers. Under the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work.
<br><br>
<b>What You’ll Do:</b><br>
<ul>
<li>Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense control.</li>
<li>Act as Manager-on-Duty, overseeing store operations including opening, closing, and cash management.</li>
<li>Lead, train, and coach Ambassadors to deliver exceptional customer and donor experiences that reflect our RISE values (Respect, Integrity, Service, Excellence).</li>
<li>Maintain compliance with safety, loss prevention, and operational standards.</li>
<li>Oversee merchandising, colorizing, signage, and sales floor presentation to meet company guidelines.</li>
<li>Support donation processing, backroom organization, and production goals.</li>
<li>Assist with GATR/GADD, CRM programs, and other engagement initiatives.</li>
<li>Ensure the store environment is clean, safe, and aligned with brand standards.</li>
<li>Work flexible shifts, including nights, weekends, holidays, and occasional nearby location support.</li>
</ul>
<b>What You Bring:</b><br>
<ul>
<li>2–4 years of supervisory experience in retail or a customer-focused operations role.</li>
<li>Proven ability to manage performance, drive results, and coach diverse teams.</li>
<li>High school diploma or GED required; college coursework preferred.</li>
<li>Strong communication, problem-solving, and organizational skills.</li>
<li>Experience with POS systems, Microsoft Outlook, Excel, and HRIS/timekeeping systems.</li>
<li>Bilingual (Spanish/English) preferred.</li>
</ul>
<b>Why You’ll Love It Here:</b><br>
<ul>
<li>Mission-driven culture with purpose and community impact.</li>
<li>Opportunities for growth within a thriving retail enterprise.</li>
<li>Collaborative, values-based environment that recognizes and rewards excellence.</li>
</ul>
Join our team and help shape the Goodwill experience — where great service meets meaningful impact.
<br><br>
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
<br>Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
<br>Equal Employment Opportunity
<br>Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
<br>Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
<br>Nondiscrimination on the Basis of Disabilities
<br>In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
<br>It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
<br>Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

Retail Service and Operations Manager

SkyWater Search Partners

<div>
 <p>
  The General Manager II is a senior leadership role responsible for the overall performance of a growing technical services operation. Reporting to executive leadership, this position has full accountability for financial results, operational execution, people leadership, and strategic growth of an assigned facility. The role ensures long-term profitability, operational excellence, and high customer satisfaction in a regulated, fast-paced environment.
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Full P&amp;L ownership for a $15&ndash;20M+ operation with responsibility for continued growth
  </li>
  <li>
   Lead and execute strategies to meet or exceed annual revenue, profitability, and performance targets
  </li>
  <li>
   Drive continuous improvement initiatives across operations, quality, safety, and service delivery
  </li>
  <li>
   Build, develop, and lead a management team through coaching, performance management, and succession planning
  </li>
  <li>
   Identify, evaluate, and recommend new complementary or adjacent business opportunities
  </li>
  <li>
   Develop and execute implementation plans for new services or capabilities
  </li>
  <li>
   Champion a customer-focused culture; act as senior escalation point for issue resolution
  </li>
  <li>
   Foster a collaborative, accountable, and high-engagement workplace culture
  </li>
  <li>
   Partner with commercial and sales teams to support sustained year-over-year revenue growth
  </li>
  <li>
   Ensure compliance with safety, regulatory, and corporate governance requirements
  </li>
  <li>
   Establish and maintain operational policies, procedures, and staffing plans aligned with business objectives
  </li>
  <li>
   Set the standard for ethical leadership, integrity, and professional excellence
  </li>
 </ul>
 <p>
  <strong>
   Desired Skills And Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering or a related technical discipline. MBA Preferred
  </li>
  <li>
   10+ years of progressive leadership experience with full P&amp;L responsibility
  </li>
  <li>
   Prior experience as a General Manager, Director of Operations, Business Unit Leader, or similar role
  </li>
  <li>
   Background in technical services, engineering services, testing, or contract manufacturing environments
  </li>
  <li>
   Proven ability to drive business growth, operational efficiency, and financial performance
  </li>
  <li>
   Strong people leadership experience managing multi-disciplinary teams
  </li>
  <li>
   Ability to work on-site in a technical or laboratory environment; occasional travel required
  </li>
 </ul>
</div>


General Manager

The Pack Labs

<div><p>We&rsquo;re looking for a<b> Head of Marketing Operations</b> who&rsquo;s obsessed with data, systems, and precision execution. This isn&rsquo;t a &ldquo;make it pop&rdquo; creative role; it&rsquo;s about building the machine that makes marketing run smarter, faster, and more profitably.</p><p>
At <b>The Pack Labs</b>, home to cannabis and hemp industry leaders <b>MUNCHIES!</b> (formerly Delta Munchies) and <b>Imperial Extraction</b>, you&rsquo;ll lead the full marketing team, own all paid and organic media, and design the systems, workflows, and reporting frameworks that keep the business scaling efficiently.</p><p>
If you&rsquo;ve scaled brands in regulated industries, love growth, live in dashboards, thrive on process, and love turning chaos into clarity, this is your playground.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li>
Lead the full marketing ecosystem - paid media, lifecycle, creative ops, analytics, and trade.</li><li>
Build and manage the systems that make marketing run smarter, faster, and more profitably.</li><li>
Own marketing data, forecasting, and performance dashboards; translate insights into strategy.</li><li>
Oversee all growth channels (Meta, Google, SEO, affiliates, influencers, lifecycle).</li><li>
Architect scalable workflows and reporting processes across departments.</li><li>
Collaborate cross-functionally with Sales, Product, and Finance to align forecasts and growth goals.</li><li>
Partner with the creative team to translate performance data into winning campaigns.</li><li>
Build, mentor, and develop a high-performing marketing team that thrives on accountability and innovation.</li></ul><p><b>
What You Bring</b></p><ul><li>
8&ndash;12 years of experience in marketing operations, growth, or performance leadership.</li><li>
Proven experience scaling brands within <b>restricted product categories</b> (Cannabis, Alcohol, Supplements, etc.).</li><li>
Strong data fluency - you live in dashboards and use metrics to drive every move.</li><li>
Exceptional leadership, communication, and project management skills.</li><li>
Hands-on execution mindset - you&rsquo;re equally comfortable strategizing and rolling up your sleeves.</li><li>
Expertise in acquisition channels and analytics tools (Meta, Google Ads, Looker, GA4, Klaviyo, Shopify, etc.).</li><li>
Process-driven operator who brings structure, accountability, and results.</li></ul><p><b>
Why Join Us</b></p><p><b>
Impact:</b> Be part of a fast-growing company redefining what&rsquo;s possible in hemp and alternative wellness.<br>
<b>Leadership:</b> Shape the marketing engine of an emerging industry leader.<br>
<b>Flexibility: </b>Remote work. Occasionally, travel to our California Office for trade shows or team onsite work.<br>
<b>Compensation:</b> $150,000 &ndash; $180,000 + full benefits.<br>
<b>Benefits:</b> Unlimited PTO, 401(k), comprehensive health coverage, and a people-first culture.<br>
<b>Culture:</b> Join a collaborative, forward-thinking team that values creativity, transparency, and results.</p><p><br>
</p><p>
</p><p>AvIH020Qpj</p></div>

Head of Marketing Operations

FutureSight

<p></p><div><p>FutureSight is seeking an experienced and visionary Founding CEO to lead the launch of a new AI-native exception resolution system for mid-market logistics teams (shippers, 3PLs, freight forwarders, distributors).</p><p>
Mid-market logistics operations are governed by documents &mdash; Bills of Lading, customs forms, invoices, PODs, compliance certificates, and contracts &mdash; yet most teams manage these through email, PDFs, portals, and spreadsheets. When documents are missing, incorrect, or inconsistent, shipments stall, costs spike, and ops teams spend most of their time firefighting exceptions instead of managing flow.</p><p>
We&rsquo;re building an exception resolution system that understands shipment documents in context, detects what&rsquo;s missing or wrong, reconciles inconsistencies across documents and systems, and guides teams toward the right corrective action &mdash; without replacing existing TMS or ERP platforms. The result: faster exception resolution, fewer delays, and lower operational cost for the mid-market.</p><p>
This is an opportunity to build an AI-native product in a $30B+ global supply chain software market, targeting one of the most painful and underserved operational problems.</p><h3 class="jobSectionHeader"><b>
As Founding CEO, you will</b></h3><ul>
<li>Win customers &mdash; Run pilots, shape pricing, and validate retention + expansion.</li>
<li>Build the product &mdash; Work with FutureSight&rsquo;s product/engineering pod to launch V1.</li>
<li>Raise capital &mdash; Lead the seed round with our initial investment.</li>
<li>Build your team &mdash; Hire your founding team and set the cultural foundation.</li>
</ul><h3 class="jobSectionHeader"><b>About FutureSight</b></h3><p>
FutureSight is a venture studio that co-creates and invests in B2B SaaS and Vertical AI startups alongside exceptional entrepreneurs. We give founders an unfair advantage &mdash; pairing hands-on studio support with early capital, thereby reducing risk and increasing the odds of success by 10x.</p><p>
We&rsquo;re led by a cross-functional team of builders and investors. Kevin Nguyen and Alan Smith lead venture design and product strategy. Prathna Ramesh applies her experience as a venture investor with capital strategy in every new business. Dennis Ensing mentors our ventures with operational and strategic expertise, Krista LaRiviere brings years of entrepreneurial and marketing experience as a multi-time exited founder, and Anupama Joshi drives founder excellence. John Carbrey (San Francisco), a successful software entrepreneur and people leader, adds deep insight into scaling startups from 0 to 1, having built and exited multiple prior SaaS ventures.</p><h3 class="jobSectionHeader"><b>
What We Bring</b></h3><ul>
<li>Validated problem &mdash; You will enter a venture with a proven market need and strong momentum toward building and scaling.</li>
<li>Studio bench strength &mdash; Designers, engineers, growth marketers, and fundraising pros are embedded from Day 1.</li>
<li>Capital commitment &mdash; Initial pre-seed funding for early hires and building the MVP with potential for follow-on funding, and access to our investor and advisor network.</li>
</ul><h3 class="jobSectionHeader"><b>What You Bring</b></h3><ul>
<li>Founder-level drive &mdash; You&rsquo;re motivated to co-found a new venture as the CEO. With or without us, this is your calling.</li>
<li>Startup scrappiness &mdash; You know what you&rsquo;re signing up for. You&rsquo;re familiar with the scrappiness of owning something from start to finish.</li>
<li>Previous founding experience &mdash; You have co-founded a product company or B2B SaaS venture, or have been at a venture-backed company.</li>
<li>Risk appetite and capacity &mdash; Read more on our post on the Entrepreneurial Risk Profile.</li>
<li>GTM chops &mdash; Proven success in B2B SaaS sales, marketing, and customer engagement.</li>
<li>Fundraising fluency &mdash; Able to craft investor narratives and close capital; well-networked in fintech and early-stage communities.</li>
<li>People leadership &mdash; Magnet for top talent; coach and culture carrier.</li>
<li>Industry experience &mdash; Experience in logistics and supply chain operations, with hands-on exposure to document-heavy workflows, exception handling, or operational compliance.</li>
</ul><h3 class="jobSectionHeader"><b>What You Can Expect</b></h3><ul>
<li>Daily active engagement with our team to: launch initial product, achieve initial market traction and prepare for seed fundraise.</li>
<li>Full P/L ownership of the new entity.</li>
<li>A significant equity stake in the business.</li>
<li>This is a full-time role; we are seeking someone to dedicate themselves full-time and exclusively to building and owning a new SaaS venture.</li>
</ul><p>
Ready to build?<br>
If this is the perfect opportunity for you, we want to hear from you!</p><p>
Submit your Resume and LinkedIn profile and tell us more about why you think we should chat!</p><p>
FutureSight is committed to diversity, equity, and inclusion. We welcome applicants of all backgrounds and experiences.</p></div><p></p>

Co-Founder & CEO - AI for Logistics Operations

SKIMS

<div>
 <p>
  <strong>
   Application Deadline:
  </strong>
  19 January 2026
 </p>
 <p>
  <strong>
   Department:
  </strong>
  People and Culture
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Los Angeles HQ
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  $100,000 - $140,000 / year
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 SKIMS is a solutions-oriented brand creating the future of underwear, loungewear, and shapewear. We are redefining the industry through innovation, inclusivity, and cultural relevance &mdash; and building a people-first organization that scales with intention.
 <br/>
 <br/>
 As we continue to grow, we are seeking an experienced HR Generalist to support our People &amp; Culture function across corporate and retail teams. This role blends hands-on HR execution with thoughtful partnership to leaders, helping ensure a consistent, compliant, and engaging employee experience.
 <br/>
 <br/>
 <strong>
  <br/>
  Position Summary
  <br/>
 </strong>
 The HR Generalist serves as a key partner to employees and managers, supporting core HR programs including employee relations, performance management, talent processes, and HR operations. This role is ideal for an HR professional who thrives in a fast-paced, creative environment and is ready to operate with increasing autonomy while still collaborating closely with senior People &amp; Culture leadership.
 <br/>
 <br/>
 The HR Generalist balances operational excellence with sound judgment, empathy, and a solutions-oriented mindset
 <br/>
 <br/>
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Employee Relations &amp; Manager Support
  <br/>
  <br/>
  <br/>
 </strong>
 &middot; Serve as a first point of contact for employee questions related to policies, benefits, leave of absence, performance, and workplace concerns.
 <br/>
 <br/>
 &middot; Support managers with employee relations matters, documentation, and performance conversations, escalating complex issues as appropriate.
 <br/>
 <br/>
 &middot; Interpret and apply company policies, employment laws, and best practices to provide clear and consistent guidance.
 <br/>
 <br/>
 <strong>
  Performance &amp; Talent Processes
  <br/>
 </strong>
 &middot; Support performance review cycles, including timeline management, manager guidance, and process integrity.
 <br/>
 <br/>
 &middot; Assist with salary review cycles and provide input to talent assessments and succession planning discussions.
 <br/>
 <br/>
 &middot; Partner with leaders to support employee development and engagement initiatives.
 <br/>
 <br/>
 <strong>
  Recruitment &amp; Onboarding
  <br/>
 </strong>
 &middot; Partner with Talent Acquisition and hiring managers to support recruitment efforts and ensure a smooth onboarding experience.
 <br/>
 &middot; Assist with offer processes, new hire orientation, and onboarding coordination.
 <br/>
 <br/>
 <strong>
  HR Operations &amp; Compliance
  <br/>
 </strong>
 &middot; Administer and support HR policies and procedures; assist in developing and rolling out new processes as the business scales.
 <br/>
 <br/>
 &middot; Support payroll and benefits administration in partnership with People Operations, serving as an employee resource for related questions.
 <br/>
 <br/>
 &middot; Ensure compliance with federal, state, and local employment laws, flagging risks and recommending updates as needed.
 <br/>
 <br/>
 &middot; Maintain accurate employee records and ensure confidentiality of sensitive information.
 <br/>
 <br/>
 <strong>
  Culture &amp; Engagement
  <br/>
 </strong>
 &middot; Support People &amp; Culture initiatives that reinforce SKIMS&rsquo; values, inclusion efforts, and employee engagement.
 <br/>
 <br/>
 &middot; Stay current on HR trends and bring forward ideas to improve processes, systems, and employee experience.
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 <br/>
 <br/>
 <br/>
 <br/>
 <br/>
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 <br/>
 <br/>
 <strong>
  Skills, Knowledge and Expertise
  <br/>
  <br/>
 </strong>
 &middot; Bachelor&rsquo;s degree in Human Resources, Business, or related field required; HR certification (PHR/SPHR) a plus.
 <br/>
 <br/>
 &middot; 5&ndash;7 years of progressive HR experience, ideally in a fast-paced or high-growth environment.
 <br/>
 <br/>
 &middot; Strong working knowledge of California and federal employment laws.
 <br/>
 <br/>
 &middot; Experience supporting employee relations, performance management, and talent processes.
 <br/>
 <br/>
 &middot; Apparel, retail, or consumer brand experience preferred.
 <br/>
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 <br/>
 <strong>
  Core Competencies
  <br/>
  <br/>
  <br/>
 </strong>
 &middot; Sound Judgment &amp; Empathy: Handles sensitive matters with professionalism, discretion, and fairness.
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 &middot; Operational Excellence: Organized, detail-oriented, and capable of managing multiple priorities.
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 &middot; Business Partnership: Understands how people decisions support broader business goals.
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 &middot; Communication: Clear, confident, and approachable across all levels of the organization.
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 &middot; Adaptability: Thrives in evolving environments and embraces continuous improvement.
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 <strong>
  Benefits, Culture and Perks
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits and Culture
 </strong>
 <ul>
  <li>
   Up to 100% Company Paid Healthcare (medical, dental, vision)
  </li>
  <li>
   Kind Body Fertility Benefits
  </li>
  <li>
   401(k) savings plan with up to 4% match
  </li>
  <li>
   Unlimited PTO
  </li>
  <li>
   Full Access to LinkedIn learning
  </li>
  <li>
   Employee Discounts
  </li>
 </ul>
 <strong>
  Perks (HQ Location)
 </strong>
 <ul>
  <li>
   Free weekly catered lunch at HQ &ndash; M/T/W/Th
  </li>
  <li>
   Dog-Friendly office on a Thursday and Friday
  </li>
  <li>
   Free Swag Giveaways
  </li>
  <li>
   Annual Holiday Party
  </li>
  <li>
   Annual Summer Party
  </li>
  <li>
   Invitations to pop-ups and other company events
  </li>
  <li>
   Complimentary daily office snacks and beverages
  </li>
 </ul>
</div>


HR Generalist

Explore 73+ Operations manager in Los Angeles this January. Find roles across top companies and apply now to boost your career.