integrated campaign operations manager Jobs in Seattle

integrated campaign operations manager

marketing manager

operations manager

<div><div>At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.</div><div> 
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.</div><div></div><div>
Integrated Campaign Operations Manager</div><div>
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.</div><div>
But our success isn&rsquo;t driven solely by what we do. We also care deeply about how we do it. Our culture is how we live, every single day&mdash;not only for our customers, but also for our employees.</div><div> 
Position Summary</div><div>
Are you a driven marketer with experience driving and facilitating global paid media and search programs? Do you crave data and leverage it to build innovative digital media strategies? Are you a natural collaborator?</div><div> 
We are seeking an energetic, collaborative individual to drive alignment across corporate and field teams, and coordinated execution through regional demand.</div><div>
You will be the linchpin between our global marketing strategy and the execution engines in our Regional Demand Centers. Your mission is to ensure that integrated campaigns across multiple channels are aligned, measured, and optimized. You will drive visibility of regional programs into a consolidated global performance view, with shared best practices and consistent execution standards.</div><div></div><div>
Primary Responsibilities</div><ul><li>
Establish and lead a regular alignment rhythm between global campaign owners and Regional Demand Centers to ensure campaign priorities, messaging, and targets remain consistent worldwide.</li><li>
Coordinate global GTM strategy handover process to the Regional Demand Centers and partner with RDC leads to collate RDC execution plans adapted to the local market needs.</li><li>
Create a structured feedback process where regional performance and market insights inform global planning and future GTM strategies.</li><li>
Track RDC budgets to provide visibility and reporting and efficiency of marketing spend to Marketing Leadership.</li><li>
Partner with Marketing Operations and Analytics teams to ensure data consistency, and standardized taxonomy across all reporting platforms. This includes creation and maintenance of dashboards and reporting frameworks that roll-up RDC performance into global insights.</li><li>
Report on return on investment and attribution across all media spend and channels in monthly and quarterly summaries. Deliver executive-level performance narratives and insights highlighting trends, risks, and opportunities for optimization.</li><li>
Partner with Brand teams to coordinate the creative asset handover to regional demand centers, ensuring brand consistency.</li><li>
Collaborate with SMEs across the organization to understand the business, campaign intentions to support our overall strategy.</li><li>
Drive continuous improvement: collect regional insights, identify gaps/trends, propose optimizations to improve campaign performance across regions.</li></ul><div>
Knowledge, Skills, and Abilities</div><ul><li>
Understanding development and execution process of integrated marketing campaigns</li><li>
Experience across all media types (Display, Search, Social, Programmatic, Syndication, CTV, etc.)</li><li>
Experience utilizing advanced media attribution and modeling insights in to optimize media investments.</li><li>
Broad understanding of back-end AdTech include tagging, tracking and data flows.</li><li>
Ability to quickly assess data and develop/deploy an action plan.</li></ul><div>
Qualifications</div><ul><li>
BA in Business, Marketing, or related field.</li><li>
10+ years of B2B media experience, with a proven record of achievement and impact in a global role.</li><li>
Ability to extract and present complex data and media insights effectively - both verbally and visually.</li><li>
Background in digital media planning, consulting, agency experience in Display, Paid Social, Paid Search, SEO, Programmatic, CTV, etc.</li><li>
Experience or familiarity with tools such as Tableau, Marketo, 6sense, and others.</li></ul><div>
Physical Demands and Work Environment</div><ul><li>
Duties are performed in a normal office environment while sitting at a desk or computer table.</li><li>
Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.</li><li>
Duties require flexibility in availability due to global stakeholders</li><li>
Duties may require the ability to travel via automobile or airplane.</li><li>
F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.</li></ul><div></div><div>
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.</div><div></div>
The annual base pay for this position is: $123,200.00 - $184,800.00<div></div><div>
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5&rsquo;s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.</div><div></div><div>
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5&rsquo;s benefits can be found at the following link: <div>https://www.f5.com/company/careers/benefits</div>. F5 reserves the right to change or terminate any benefit plan without notice.</div><div></div><div>
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).</div><div></div><div>
Equal Employment Opportunity</div><div></div><div>
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting <div>accommodations@f5.com</div>.</div></div>

Integrated Campaign Operations Manager

TikTok

Global Operations
 
TikTok Shop - SRE Strategy Manager (Smart Route Engine), Last Mile Operations
 
Location
 :
 
Seattle
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A254314A
 
Responsibilities
 
Team Overview
 The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation.
 
We are seeking a highly analytical and detail-oriented SRE Strategy Manager to support the design, optimization, and governance of our Smart Route Engine (SRE) — the core system responsible for shipping order allocation across our carrier network. This role is critical to ensuring that every order is routed to the optimal carrier based on cost, service level, performance, geography, and operational constraints.
 
You will collaborate with product, engineering, data science on behalf of last-mile operations teams to build routing rules, test new logic, analyze performance trends, and continuously refine the allocation strategy to improve delivery speed, cost efficiency, and customer satisfaction.
 
Responsibilities
 <ul>
<li>Partner with last-mile operations and carrier management teams to understand network changes, capacity limits, and new service offerings.</li>
<li>Work with product managers and engineers to translate business requirements into routing logic specifications</li>
<li>Provide/prepare clear documentation, business review proposal for engineering implementation.</li>
<li>Work closely with product team, R&D and Data Science team on continuous improvement for smart Route Engine</li>
</ul>
Strategy & Rule Design including but not limited to: 
<ul>
<li>Develop and maintain the overall strategy for SRE logic, including cost optimization, SLA adherence, transit-time rules, and zone-based routing</li>
<li>Design system rules for carrier selection, capacity allocation, regional routing, and fallback logic</li>
<li>Implement dynamic routing strategies based on real-time performance, peak demand, and carrier constraints</li>
<li>Conduct A/B testing and simulation modeling for new routing logic or carrier strategies</li>
<li>Adjust routing strategies based on carrier performance, peak readiness, promotional events, or regional demand spikes</li>
<li>Other operational strategy related tasks assigned</li>
</ul>
Qualifications
 
Minimum Qualifications
 <ul>
<li>Bachelor’s degree in Data Science, Analytics, Supply Chain, Engineering, or related field</li>
<li>4+years of experience in logistics analytics, carrier strategy, e-commerce operations, or routing/optimization systems</li>
<li>Strong analytical skills with proficiency in Excel/Sheets and BI tools (Tableau, Power BI, Looker)</li>
<li>Strong understanding of parcel logistics, last-mile carrier networks, delivery SLAs, and cost structures</li>
<li>Ability to translate operational needs into structured system rules and logic</li>
</ul>
Preferred Qualifications
 <ul>
<li>Experience with Smart Routing Engines, OMS/TMS systems, or allocation engines</li>
<li>Exposure to machine learning–based routing optimization or predictive models</li>
<li>Experience working directly with product & engineering teams in agile environments</li>
<li>E-commerce or marketplace platform operations experience</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $111467 - $208578 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

TikTok Shop - SRE Strategy Manager (Smart Route Engine), Last Mile Operations

Arboreal Management

<div><h3 class="jobSectionHeader">Assistant Property Manager (Leasing &amp; Operations)</h3>
Seattle, WA (in-person) | Full-time | $27-29/hour, plus commissions! 
About the Role
We&rsquo;re hiring an Assistant Property Manager to support our Portfolio Manager in overseeing both the operational and leasing functions of our communities. This role is part property management and part leasing, perfect for someone who thrives in a fast-paced environment, enjoys working with people, and is eager to develop their career in real estate.
You&rsquo;ll help drive resident satisfaction, community performance, and leasing success, all while ensuring our properties run smoothly day-to-day.
What You&rsquo;ll Do
Leasing &amp; Resident Relations<ul><li>
Conduct property tours and present available units to prospective residents.</li><li>
Maintain leasing records, traffic logs, and competitive market research.</li><li>
Drive resident renewals and retention programs, following up on notices and building community engagement.</li><li>
Accept and process service requests, coordinating with maintenance and following up to ensure satisfaction.</li><li>
Ensure vacant apartments are rent-ready and show beautifully to prospects.</li></ul>
Operations &amp; Financial Support<ul><li>
Collect rent, post payments, and issue notices for late payments, delinquencies, or returned checks.</li><li>
Assist with monthly reporting, pre-close/close processes, and corrections as needed.</li><li>
Partner with maintenance staff to ensure timely unit turnovers and accurate deposit accounting.</li><li>
Manage accounts payable, vendor communication, and invoice submission.</li><li>
Step into Portfolio Manager duties when needed to keep the community running seamlessly.</li></ul>
Community &amp; Team Support<ul><li>
Maintain an organized, professional office environment that reflects Arboreal&rsquo;s standards.</li><li>
Collaborate with the Portfolio Manager and Arboreal team on sales, marketing, and operational strategies.</li><li>
Help foster a welcoming, inclusive, and professional atmosphere for residents and staff alike.</li></ul>
What We&rsquo;re Looking For<ul><li>
3+ years of experience in property management and leasing, required.</li><li>
Experience with a lease up community.</li><li>
Strong organizational and time management skills.</li><li>
Excellent written and verbal communication skills, with a customer-first mindset.</li><li>
Comfortable with technology; proficiency in Microsoft Office required. AppFolio experience is a plus.</li><li>
Analytical problem-solver with an eye for detail and a proactive approach.</li></ul>
Why Join Us?<ul><li>
Competitive Pay: $27-29/hour, with additional commissions and bonuses!</li><li>
Benefits: Health, dental, vision, PTO, and 401(k) matching.</li><li>
Growth Path: Gain hands-on leasing + management experience&mdash;a launchpad into property management leadership.</li><li>
Impact: Be part of a mission-driven company redefining affordable and workforce housing.</li></ul>
What Success Looks Like<ul><li>
Rent collection and delinquency kept on track.</li><li>
Strong renewal and retention rates.</li><li>
High resident satisfaction and community engagement.</li><li>
Accurate financial reporting and organized property files.</li><li>
A seamless, professional leasing experience for prospects.</li></ul></div>

Assistant Property Manager

Global Operations
 
TikTok Shop - CBT(Collections by TikTok Shop) Logistics Experience Manager - Seattle
 
Location
 :
 
Seattle
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A206088A
 
Responsibilities
 
TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. We are seeking a highly motivated and experienced Logistics Experience Manager to join our team. In this role, you will be responsible for overseeing and optimizing our logistics operations, ensuring a seamless experience for our customers and efficiency in our fulfillment processes.
 
Key Responsibilities: 
1. Develop and implement logistics strategies to improve efficiency, reduce costs, and enhance the TikTok Shop sellers' logistics experience.
 2. Collaborate with cross-functional teams, including the product and development teams, to improve system capabilities and ensure alignment on logistics processes and customer requirements.
 3. Monitor and analyze key performance indicators (KPIs) for logistics operations, identifying areas for improvement.
 4. Establish and maintain relationships with internal/external stakeholders to drive new logistics initiatives.
 5. Stay updated on industry trends, regulations, and technology to drive continuous improvement in eCommerce logistics operations.
 
Qualifications
 
Minimum Qualifications: 
1. Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
 2. Minimum of 5 years of experience in logistics and supply chain management, with a focus on eCommerce logistics and customer experience.
 3. Strong analytical and problem-solving skills.
 4. Excellent communication and interpersonal skills.
 5. Ability to work in a fast-paced environment and manage multiple priorities.
 
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $111467 - $208578 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

TikTok Shop - CBT(Collections by TikTok Shop) Logistics Experience Manager - Seattle

ABC Legal Services

<div>About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

ABC is hiring a Vendor Contracts &amp; Facilities Manager to own the full lifecycle of key vendor relationships&mdash;contracting, pricing/rate negotiations, invoice review, spend auditing, supplier performance management, and ongoing account management. This role will also support facilities management needs across HQ and remote offices, ensuring sites are safe, efficient, and vendor-supported.

Key Responsibilities:

Vendor contract management &amp; commercial oversight
<ul>
<li>Own and administer vendor contracts, and develop vendor scorecards</li>
<li>Benchmark pricing and negotiate rates/terms to ensure ABC receives competitive value.</li>
<li>Maintain a contract calendar and prevent auto-renew surprises.</li>
<li>Partner with Legal/Finance to ensure contracts meet risk, compliance, and budget requirements.</li>
<li>Serve as the primary relationship owner for external account managers.</li>
<li>Build internal partnerships with office leadership, IT, HR, and Operations to align vendor services to needs.</li></ul> 


Invoicing, auditing &amp; spend control
<ul>
<li>Review vendor invoices for accuracy</li>
<li>Lead periodic audits of suppliers as needed</li>
<li>Track savings, avoided costs, and contract performance metrics; report regularly to leadership.</li>
</ul>
Facilities management (HQ + remote offices)
<ul>
<li>Coordinate facilities-related vendors (janitorial, repairs/maintenance, security, mailroom, waste, etc.).</li>
<li>Support remote offices with vendor sourcing, service scheduling, and issue resolution.</li>
<li>Own basic facilities workflows: work orders, preventative maintenance scheduling, access/badging coordination</li>
</ul>
Skills and Qualifications:
<ul>
<li>3+ years of experience in vendor management, operations, facilities, procurement, or a related role.</li>
<li>Experience managing vendor relationships and reviewing contracts or service agreements.</li>
<li>Strong attention to detail, especially related to invoices, documentation, and timelines.</li>
<li>Ability to communicate clearly with vendors and internal stakeholders.</li>
<li>Strong organizational skills and ability to manage multiple priorities.</li></ul> 


We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li>
</ul>
Pay: $68,000 to $80,000 depending on experience

Schedule: Full-time, Monday through Friday, On site in our Seattle office</div>

Vendor Manager

Global Operations
 
TikTok Shop - Carrier Performance Manager - Seattle
 
Location
 :
 
Seattle
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A115841
 
Responsibilities
 
TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. The Carrier Performance Manager is responsible for managing TikTok’s external carrier network and driving end-to-end delivery quality and operational excellence. This role combines vendor management, performance analytics, and quality governance. It ensures carriers meet service, cost, compliance, and customer experience expectations while reducing defects such as loss, damage, delays, and exceptions.
 
The position works closely with Fulfillment Centers, First Mile, Line Haul, Middle Mile, DSP teams, Tech, Safety, and Customer Experience teams to build a reliable, efficient, and high-performing transportation network.
 
Key Responsibilities
 1. Carrier Management & Delivery Performance Management
 <ul>
<li>Manage carrier performance across multiple regions.</li>
<li>Monitor carrier KPIs including SLA compliance, on-time delivery performance, transit accuracy, cost efficiency, and customer impact metrics.</li>
<li>Conduct weekly and monthly business reviews; drive action plans to improve carrier performance.</li>
<li>Partner with carriers on capacity planning, operational ramp-up, contingency plans, and peak readiness.</li>
<li>Build strong, accountable partnerships with carriers to ensure transparency and consistent operational results.</li>
</ul>
2. Quality Control & Exception Management
 <ul>
<li>Own quality performance metrics including delivery accuracy, defect rate, loss/damage rate, exception rate, aging&lost, and POD.</li>
<li>Analyze quality defects across the network and lead root-cause investigations with carriers and internal teams.</li>
<li>Develop standards and procedures for proper handover, scanning accuracy, handling processes, and customer delivery requirements.</li>
<li>Partner with carriers to improve operational discipline, handling quality, and compliance with TikTok standards.</li>
</ul>
3. End-to-End Quality Governance (First Mile → Line Haul → Delivery → Returns)
 <ul>
<li>Work across the full logistics chain to align quality standards from pickup and induction through transportation and final delivery.</li>
<li>Collaborate with FC outbound, line haul, and middle-mile operations to reduce upstream errors that impact carriers (e.g., mis-sort, incorrect labeling, handover discrepancies).</li>
<li>Ensure consistent quality expectations and SOPs across all logistics nodes.</li>
</ul>
4. Process, System & Tool Optimization
 <ul>
<li>Collaborate with product and engineering teams to enhance transportation tools such as exception dashboards, carrier integrations, traceability systems, and quality reporting.</li>
<li>Promote automation, data accuracy, and operational visibility across the carrier network.</li>
<li>Provide structured feedback to inform product roadmap and operational process improvements.</li>
</ul>
5. Compliance, Safety & Policy Enforcement
 <ul>
<li>Ensure carrier adherence to TikTok’s operational standards, safety requirements, data policies, and compliance frameworks.</li>
<li>Work with Safety, Compliance, and Legal teams on audits, incident investigations, and corrective actions.</li>
<li>Improve driver/handler standards and operational practices to uphold customer experience.</li>
</ul>
6. Reporting & Continuous Improvement
 <ul>
<li>Build and maintain dashboards tracking carrier performance, defect metrics, quality KPIs, and compliance indicators.</li>
<li>Lead continuous improvement initiatives aimed at reducing defects, improving reliability, and optimizing cost and performance.</li>
<li>Provide structured weekly/monthly reporting and insights to leadership.</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or related field.</li>
<li>3+ years of experience in transportation operations, carrier management, quality management, or vendor management.</li>
<li>Strong data analytics capabilities; ability to drive decisions based on KPI dashboards and operational insights.</li>
<li>Proven ability to manage external partners and influence without direct authority.</li>
<li>Experience in quality control, RCA, exception management, or logistics compliance; Excellent communication and cross-functional leadership skills.</li>
</ul>
Preferred Qualification
 <ul>
<li>Experience in e-commerce logistics or high-volume transportation networks strongly preferred.</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $111467 - $208578 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
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Diversity & Inclusion
 
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
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TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

TikTok Shop - Carrier Performance Manager - Seattle

Amazon

<div>
 
 Description
 
 
 
 As a Strategic Supply Chain Manager you will own defining and executing a Supply Chain Roadmap for several strategic categories in Kitchen. You will collaborate with a team of Product, Vendor, and Customer Service Managers to drive process improvements for the vendors with a goal of maximizing product availability and operational excellence. In this critical role, you are going to help define Supply Chain to align it with Amazon procurement systems while collaborating with vendors.
 
 
 The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. They must have proven successes in cost out operational initiatives and demonstrate passion for the customer experience. They must be fearless but thoughtful in their pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel.
 
 
 Strong candidates will have hands-on operations or inventory management experience and knowledge in fundamental business principles. Candidates must demonstrate the ability to succeed in managing catalog selection efficiently, identifying problems/finding solutions, and building/improving processes. The ideal candidate is able to lead and influence both internal and external teams while maintaining a customer-centric philosophy.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Identifying and delivering improvement opportunities around demand and production planning
 </li>
 <li>
 Monitoring, analyzing and owning Key Performance Indicators such as: Out of Stock rate, Total Inbound lead time, confirmation rates, including presenting insights, themes and trends to Leadership.
 </li>
 <li>
 Analyzing production and delivery lead-times and operational excellence inputs such as EDI adoption, PO confirmations and fulfillment, efficient receive process and inventory placement.
 </li>
 <li>
 Identifying opportunities to improve cost structure and profitability and work with partner teams on execution
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of with Excel experience
 </li>
 <li>
 4+ years of supply chain, inventory management or project management experience
 </li>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of the principles of statistical inventory control
 </li>
 <li>
 Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
 
 
 </li>
 </ul>
 Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,000/year in our lowest geographic market up to $141,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
 
 
 
 
 Company
 
 - Amazon.com Services LLC
 
 
 Job ID: A3141392
</div>

Strategic Supply Chain Manager, Kitchen

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