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University of Southern California

<div>Job ID REQ20178332 Category Nursing</div>
 <div>Clinical Research Regulatory Specialist - Operations
The University of Southern California (USC), founded in 1880, is one of the world&rsquo;s leading private research universities and the largest private employer in the City of Los Angeles. As a member of the Trojan Family, you will join a vibrant community of faculty, staff, students, and researchers dedicated to advancing knowledge, innovation, and excellence in education, research, and patient care.
Position Summary:
Reporting to the Assistant Director of Clinical Research Operations, the Regulatory Affairs Specialist is responsible for overseeing and managing the regulatory aspects of clinical research studies conducted through the Clinical Trials Office. This role independently manages complex, multi-phase clinical research protocols from study start-up through closeout, ensuring compliance with all applicable federal, state, local, sponsor, and institutional regulations governing human subjects research.
The Regulatory Affairs Specialist serves as the primary regulatory resource for non-cancer clinical trials and is responsible for coordinating, preparing, and maintaining regulatory documentation for industry-sponsored, federally funded, and investigator-initiated studies. The incumbent will lead regulatory-related study meetings, maintain investigator site files, ensure the timely collection and maintenance of essential documents, and support study teams in meeting all regulatory requirements throughout the lifecycle of a clinical trial.
This position plays a key role in developing and implementing processes that promote regulatory compliance, data integrity, and adherence to Good Clinical Practice (GCP), institutional standard operating procedures (SOPs), and University policies.
Key Responsibilities:
<ul><li>Manage all regulatory activities for assigned clinical research studies from study initiation through closeout.
</li><li>Prepare, submit, and track regulatory submissions, including Initial Applications, Amendments, Continuing Reviews, and Reportable Events to the Institutional Review Board (IRB), Food and Drug Administration (FDA), sponsors, and other regulatory agencies as required.
</li><li>Ensure timely reporting of regulatory submissions, adverse events, protocol deviations, and other reportable events in accordance with applicable regulations and study requirements.
</li><li>Maintain accurate and audit-ready investigator site files and essential regulatory documentation.
</li><li>Collaborate with Principal Investigators, study coordinators, sponsors, and research staff to ensure ongoing regulatory compliance.
</li><li>Serve as a liaison with regulatory and compliance entities, including the IRB, FDA, sponsor representatives, monitors, and external agencies.
</li><li>Participate in and lead study-related regulatory meetings, providing guidance on regulatory requirements and compliance considerations.
</li><li>Maintain accurate study information within the Clinical Trial Management System (OnCore) and electronic regulatory system (Florence).
</li><li>Develop and implement workflows and best practices that enhance regulatory oversight, documentation quality, and study compliance.
</li><li>Support audit and inspection readiness activities and assist with responses to regulatory findings, when necessary.
</li><li>Ensure adherence to Good Clinical Practice (GCP), institutional policies, sponsor requirements, and all applicable regulatory standards.
</li></ul>Required Qualifications:
<ul><li>Demonstrated experience preparing and submitting IRB applications, including Initial Reviews, Amendments, Continuing Reviews, and Reportable Events.
</li><li>Strong knowledge of clinical research regulatory processes and documentation requirements.
</li><li>Excellent interpersonal skills with the ability to build and maintain effective working relationships across the Health System.
</li><li>Exceptional organizational skills with meticulous attention to detail.
</li><li>Ability to effectively manage multiple priorities, adapt to changing demands, and meet critical deadlines in a fast-paced environment.
</li><li>Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and implement corrective actions independently.
</li><li>Proven ability to exercise sound judgment, discretion, and independent decision-making.
</li><li>Excellent written and verbal communication skills.
</li><li>Ability to research, evaluate, interpret, and synthesize complex information and prepare clear, concise reports and correspondence.
</li><li>Strong customer service orientation and commitment to responsive stakeholder support.
</li><li>High level of professionalism, integrity, and discretion in handling confidential information.
</li><li>Ability to work independently while contributing effectively as part of a collaborative team.
</li><li>Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and virtual meeting platforms such as Zoom.
</li><li>Demonstrated ability to establish and maintain accurate files, records, and regulatory documentation.
</li><li>Experience working effectively with individuals from diverse cultural, educational, and professional backgrounds.
</li></ul>Minimum Qualifications:
<ul><li>High school diploma or equivalent combined with sufficient experience and demonstrated competencies required to successfully perform the duties of the position.
</li><li>Bachelor&rsquo;s degree preferred.
</li><li>Minimum of 3-5 years of clinical research regulatory experience as a Regulatory Affairs Coordinator (RAC) or Assistant Regulatory Affairs Coordinator, or an equivalent combination of education and experience.
</li></ul>Preferred Qualifications:
<ul><li>Working knowledge of federal, state, local, and institutional regulations governing clinical research and human subject protections.
</li><li>Experience supporting a variety of clinical trial types, including industry-sponsored, federally funded, cooperative group, and investigator-initiated studies.
</li><li>Research certification such as ACRP, SoCRA, CCRP, or equivalent.
</li><li>Current CITI Human Subjects Research certification.
</li><li>Demonstrated expertise in clinical research regulatory compliance, including Phase I-IV drug studies and medical device trials.
</li><li>Comprehensive understanding of IRB processes, FDA regulations, and regulatory requirements throughout the clinical trial lifecycle.
</li><li>Experience with Clinical Trial Management Systems (OnCore) and electronic regulatory systems (Florence) preferred.
</li></ul>Follows established USC and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
This position is remote. Work hours and remote days may be subject to change depending on business needs.
The annual range for this position is $75,968.95 - $ 101,364.43. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations 
 
Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 2 years Addtional Experience Requirements Combined experience/education as substitute for minimum work experience Minimum Skills: Experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Experience with submissions to the Institutional Review Board and/or the Federal Drug Administration for Investigational Drugs and Devices (IND/IDE). Knowledgeable of Informational Conference on Harmonization-Good Clinical Practice (ICHGCP), Department of Health and Human Services (DHHS), Office of Human Research Protections (OHRP) and FDA regulations and procedures. Ability to evaluate the risks and benefits of different solutions, and proven problem-solving and decision-making skills to uncover causes of problems. Exemplary organization skills and attention to detail. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Deft interpersonal and diplomatic skills for communicating tactfully with all levels of staff and varied individuals and groups. Demonstrated experience developing communication plans, instructional materials and related content. Experience with office management communication software/tools (e.g., Google suite, Slack, Skype). Preferred Education: Bachelor's degree Preferred Experience: 3 years in clinical research compliance, regulatory research and/or operations in the academic or private sector Preferred Skills: Extensive experience in compliance oversight, coordination, monitoring, and/or auditing of clinical research studies and trials. Advanced knowledge of regulations governing human research.
<div>Job ID REQ20178332 Posted Date 07/30/2026</div></div>

Clinical Research Regulatory Specialist

Keck Medicine of USC

<div>Clinical Research Coordinator (eRegulatory Implementation Lead)
University of Southern California (USC)
Founded in 1880, the University of Southern California (USC) is one of the world's leading private research universities and the largest private employer in the City of Los Angeles. As a member of the Trojan Family, you will join a dynamic community of faculty, staff, students, and researchers dedicated to advancing knowledge, innovation, and excellence in education, research, and patient care.
Position Summary
The Department is seeking an experienced and highly motivated Clinical Research Regulatory Specialist to support both clinical trial operations and the implementation of a transformative electronic regulatory (eRegulatory) platform. Reporting to the Assistant Director of Clinical Research Operations , this individual will serve as the primary liaison between research teams, institutional leadership, and technology partners in the development, implementation, and optimization of the electronic Investigator Site File (eISF/eBinder) system.
This role offers a unique opportunity to lead digital transformation initiatives while ensuring regulatory compliance, operational excellence, and successful adoption of innovative clinical research technologies. The ideal candidate will combine strong clinical research experience with a passion for process improvement, training, and change management.
Key Responsibilities:
eRegulatory System Implementation and Development
<ul><li>Partner with departmental leadership to support the strategic implementation, configuration, and expansion of the selected eRegulatory platform.
</li><li>Design, map, and validate electronic binder structures, folder hierarchies, and user access permissions in alignment with industry standards and trial reference models.
</li><li>Collaborate with internal stakeholders and system implementation teams to configure workflows that support activities such as remote monitoring, electronic signatures, and eConsent processes.
</li><li>Standardize and centralize commonly used site documentation (e.g., CVs, medical licenses, FDA Form 1572s, training records) to improve efficiency and reduce duplication across studies.
</li><li>Identify opportunities to streamline regulatory processes and enhance operational effectiveness through technology-enabled solutions.
</li></ul>Training, User Support, and Leadership Collaboration
<ul><li>Serve as the departmental eRegulatory Super User and subject matter expert.
</li><li>Assist leadership in developing and maintaining standard operating procedures (SOPs), work instructions, and quick-reference guides related to eRegulatory processes.
</li><li>Provide training and ongoing support to Principal Investigators (PIs), sub-investigators, study coordinators, and research staff on system navigation, electronic signatures, document management, and task workflows.
</li><li>Facilitate onboarding sessions for new users and monitor adoption metrics to identify training needs and continuous improvement opportunities.
</li><li>Act as a resource for troubleshooting system issues and escalating concerns when appropriate.
</li></ul>Clinical Operations and Regulatory Compliance
<ul><li>Support Principal Investigators and study teams with study start-up, maintenance, continuing reviews, and close-out activities within the eRegulatory environment.
</li><li>Manage the electronic filing and maintenance of essential regulatory documents, including IRB approvals, protocol amendments, safety reports, and study correspondence, ensuring inspection readiness and audit-compliant documentation.
</li><li>Serve as a primary point of contact for clinical research associates (CRAs), monitors, and auditors, facilitating remote review of study records and electronic source documentation.
</li><li>Ensure adherence to FDA regulations, ICH-GCP guidelines, institutional policies, and sponsor requirements across all assigned studies.
</li><li>Promote a culture of quality, compliance, and continuous process improvement within the research program.
</li></ul>Minimum Qualifications:
Education
<ul><li>Bachelor's degree in Life Sciences, Health Administration, Public Health, or a related field.
</li><li>Equivalent combinations of education and experience may be considered in lieu of a degree.
</li></ul>Experience
<ul><li>Minimum of three (3) years of experience as a Clinical Research Coordinator, Regulatory Specialist, or related clinical research professional.
</li><li>Experience supporting multiple clinical trials and regulatory requirements in an academic medical center, hospital, or research setting preferred.
</li></ul>Technical Skills
<ul><li>Proficiency with Clinical Trial Management Systems (CTMS), Electronic Data Capture (EDC) systems, and electronic Investigator Site Files (eISF).
</li><li>Experience with Florence eBinders, Complion, or similar eRegulatory platforms strongly preferred.
</li><li>Demonstrated ability to learn and support new technologies and digital workflows.
</li></ul>Knowledge and Competencies
<ul><li>Strong understanding of FDA regulations, ICH-GCP guidelines, and clinical research compliance requirements.
</li><li>Excellent organizational, project management, and problem-solving skills.
</li><li>Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.
</li><li>Strong interpersonal and communication skills with the ability to build consensus, influence adoption, and train diverse stakeholder groups.
</li><li>Commitment to delivering high-quality service and advancing operational excellence.
</li></ul>Follows established USC and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
This position is remote. Work hours and remote days may be subject to change depending on business needs.
The annual range for this position is $75,968.95 - $ 101,364.43 . When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: Bachelor's degree
 
 
Addtional Education Requirements Combined experience/education as substitute for minimum education
 
Minimum Experience: 2 years
 
Addtional Experience Requirements Combined experience/education as substitute for minimum work experience
 
Minimum Skills: Experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Experience with submissions to the Institutional Review Board and/or the Federal Drug Administration for Investigational Drugs and Devices (IND/IDE). Knowledgeable of Informational Conference on Harmonization-Good Clinical Practice (ICHGCP), Department of Health and Human Services (DHHS), Office of Human Research Protections (OHRP) and FDA regulations and procedures. Ability to evaluate the risks and benefits of different solutions, and proven problem-solving and decision-making skills to uncover causes of problems. Exemplary organization skills and attention to detail. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Deft interpersonal and diplomatic skills for communicating tactfully with all levels of staff and varied individuals and groups. Demonstrated experience developing communication plans, instructional materials and related content. Experience with office management communication software/tools (e.g., Google suite, Slack, Skype).
 
Preferred Education: Bachelor's degree
 
 
Preferred Experience: 3 years in clinical research compliance, regulatory research and/or operations in the academic or private sector
 
Preferred Skills: Extensive experience in compliance oversight, coordination, monitoring, and/or auditing of clinical research studies and trials. Advanced knowledge of regulations governing human research. 
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.
<ul><li>Notice of Non-discrimination
</li><li>Employment Equity
</li><li>Read USC&rsquo;s Clery Act Annual Security Report
</li><li>USC is a smoke-free environment
</li>Digital Accessibility 
<li>
</li></ul>If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$150974.htmld</div>

Aero

<div>
 <ul>
 <li>
 Location: Remote but reside within one hour's drive of one of Aero's primary locations (VNY, ASE, OPF, TEB/HPN) &mdash; travel to operating locations (Domestic and International) required as needed
 
 
 
 
 
 </li>
 </ul>
 
 About Aero
 
 
 At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we&rsquo;re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people&mdash;prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.
 
 
 
 About This Role
 
 
 The Manager of Security owns the day-to-day administration of the company's TSA-approved security program and ensures full compliance across our on-demand and public charter operations. Operating a fleet of 7+ jet aircraft over 12,500 lbs maximum certificated takeoff weight, the company is governed by the TSA Twelve-Five Standard Security Program (TFSSP) and conducts by-the-seat public charter service under DOT/14 CFR Part 380. This role is responsible for implementing, maintaining, and continuously improving security procedures&mdash;including passenger and accessible property screening, restricted-area and aircraft access controls, threat response, and personnel vetting&mdash;while serving as the primary liaison to the TSA and other government stakeholders.
 
 
 This position is central to protecting our guests, crews, and aircraft while enabling the seamless, elevated experience our public charter guests expect. The successful candidate combines regulatory rigor with a practical, service-minded approach to security.
 
 
 
 USAC Airways 695 LLC (dba Aero) is an equal opportunity employer. This job description is not exhaustive and may be updated to reflect regulatory changes or business needs.
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Security program administration &mdash; Implement, maintain, and update the TSA-approved TFSSP and any applicable Security Directives, Emergency Amendments, and Information Circulars; keep the program current with changing regulatory requirements affecting on-demand and Part 380 public charter operations.
 </li>
 <li>
 Regulatory compliance &mdash; Ensure ongoing compliance with 49 CFR Part 1544, the TFSSP, and TSA requirements for passenger and accessible-property screening, as well as applicable international aviation security requirements (e.g., EASA/EU, UK CAA/DfT, and other host-state and ICAO Annex 17 standards) for operations to, from, and within those jurisdictions.
 </li>
 <li>
 TSA liaison &mdash; Serve as the company's principal point of contact with the TSA (including the Principal Security Specialist), coordinating inspections, audits, and information requests, and managing corrective-action responses to findings.
 </li>
 <li>
 Screening operations &mdash; Oversee passenger and accessible property screening processes at private terminals/FBOs and operating stations; ensure screening personnel and any contracted screening vendors are trained, equipped, and performing to standard.
 </li>
 <li>
 Access control &mdash; Administer controls for aircraft, restricted areas, and secured/sensitive information; manage the issuance, accountability, and audit of credentials IAW the TSA approved ID Media Program.
 </li>
 <li>
 Ground Security Coordinator oversight &mdash; Oversee and direct the Ground Security Coordinator (GSC) function; ensure a qualified GSC is designated for each flight/station, that GSCs are properly trained and equipped, and that they carry out their TFSSP responsibilities for passenger, baggage, and cargo acceptance and station-level security.
 </li>
 <li>
 Security training (company-wide) &mdash; Develop, deploy, and maintain security-related training across the entire company; build initial and recurrent curricula, delivery methods, and testing for crewmembers, GSCs, other personnel, and contractors, and ensure training keeps pace with regulatory and threat changes.
 </li>
 <li>
 Personnel vetting &amp; records &mdash; Manage Security Threat Assessments (STAs) and criminal history records checks (CHRC); maintain complete and auditable security training and vetting records.
 </li>
 <li>
 Threat &amp; incident response &mdash; Maintain and exercise procedures for bomb threats, suspicious items, unruly/disruptive passengers, and elevated-threat conditions; lead incident response, investigation, and reporting.
 </li>
 <li>
 Sensitive Security Information (SSI) &mdash; Safeguard SSI in accordance with 49 CFR Part 1520, controlling access, storage, distribution, and destruction.
 </li>
 <li>
 Recordkeeping &amp; reporting &mdash; Maintain required security records and documentation; prepare and submit regulatory reports and internal metrics on screening throughput, findings, and program performance.
 </li>
 <li>
 Audits &amp; continuous improvement &mdash; Conduct internal security audits, self-inspections, and drills; identify gaps, track corrective actions to closure, and drive continuous improvement.
 </li>
 <li>
 Cross-functional coordination &mdash; Partner with Flight Operations, Experience, Maintenance, and FBO/airport partners to embed security requirements into location procedures and the guest experience; coordinate with local law enforcement and airport authorities.
 </li>
 <li>
 Emergency preparedness &mdash; Support the company's emergency response plan and business-continuity efforts as they relate to security threats and events.
 </li>
 <li>
 Security manuals &mdash; Maintain the Company Security Manual (CSM), the National Terrorism Advisory System (NTAS) Contingency Plan, and any new or additional security manuals identified; ensure all manuals are current, version-controlled, and aligned with regulatory requirements and approved procedures.
 
 
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 U.S. citizen
 </li>
 <li>
 5+ years of experience in aviation security, law enforcement, military security, or a regulated transportation-security role.
 </li>
 <li>
 Ability to obtain and maintain a passing Security Threat Assessment (STA) and Criminal History Records Check (CHRC).
 </li>
 <li>
 Demonstrated experience interfacing with regulatory agencies (TSA, FAA, or equivalent) during inspections and audits.
 </li>
 <li>
 Strong written and verbal communication skills, with the ability to author procedures and train personnel.
 </li>
 <li>
 Sound judgment and composure under time-critical, high-pressure situations.
 
 
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in aviation management, criminal justice, homeland security, or a related field &mdash; or equivalent experience.
 </li>
 <li>
 Prior experience as an AOSC or Alternate AOSC, or in security program management for a Part 135 or Part 121 operator.
 </li>
 <li>
 Strong working knowledge of 49 CFR Parts 1520, 1540, and 1544; the TSA Twelve-Five Standard Security Program (TFSSP); and 14 CFR Parts 135 and 380.
 </li>
 <li>
 Familiarity with public charter (Part 380) by-the-seat operating models and private-terminal screening.
 </li>
 <li>
 Experience selecting, deploying, or managing TSA-approved screening equipment (e.g., WTMD, HHMD, etc.) and screening vendors.
 </li>
 <li>
 Relevant certifications (e.g., Certified Member / AAAE, security or emergency-management credentials).
 
 
 
 
 
 </li>
 </ul>
 
 Working Conditions &amp; Physical Requirements
 
 
 Work is performed in remote, terminal/FBO, and airport ramp environments. The role requires availability outside standard business hours to support operations and respond to security events, and travel to operating stations. May require standing for extended periods and occasional lifting in operational settings
</div>

Manager of Security

The Redda Group Corporation 

<h3>Remote Records &amp; Information Coordinator</h3>Job Type: Full-Time / Part-Time Location: Remote (United States) Pay: $26.00–$38.00 per hour (Depending on experience, qualifications, and location) <h3>Position Overview</h3>We are seeking a detail-oriented and highly organized Remote Records &amp; Information Coordinator to support the accurate management of company records, electronic documents, and business information. This role is responsible for maintaining digital filing systems, processing documentation, coordinating electronic records, and ensuring information is organized, secure, and readily accessible to authorized personnel. The ideal candidate is dependable, organized, and comfortable working independently in a remote environment while collaborating with internal departments. Comprehensive paid training is provided, making this an excellent opportunity for individuals with administrative, records management, data entry, or document coordination experience. <h2>Key Responsibilities</h2><ul><li>Maintain accurate electronic records, files, and document repositories.</li><li>Organize, classify, and update digital records in accordance with company procedures.</li><li>Review documents for completeness, accuracy, and consistency before processing.</li><li>Process incoming electronic correspondence and distribute information to the appropriate departments.</li><li>Retrieve, archive, and securely store company records while maintaining confidentiality.</li><li>Assist with document retention schedules and records lifecycle management.</li><li>Update internal databases and maintain accurate records of document activity.</li><li>Support internal teams by locating and providing requested documentation.</li><li>Prepare reports and maintain logs related to records management activities.</li><li>Ensure compliance with company policies regarding document security and confidentiality.</li><li>Assist with process improvement initiatives that enhance records accuracy and efficiency.</li><li>Perform additional administrative duties as assigned.</li></ul> <h2>Qualifications</h2><ul><li>High school diploma or equivalent required.</li><li>Associate's or bachelor's degree is a plus but not required.</li><li>Previous experience in records management, administrative support, document control, data entry, or office administration is preferred but not required.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize tasks and meet deadlines while maintaining accuracy.</li><li>Ability to work independently in a remote environment.</li><li>Commitment to handling confidential information with discretion.</li></ul> <h2>Technical Requirements</h2><ul><li>Basic proficiency with Microsoft Office (Word, Excel, Outlook).</li><li>Experience with Google Workspace or similar cloud-based applications is helpful.</li><li>Familiarity with electronic document management systems is an advantage.</li><li>Reliable high-speed internet connection.</li><li>Quiet, professional home workspace.</li></ul> <h2>Preferred Skills</h2><ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent time management and multitasking skills.</li><li>Ability to learn new software and internal systems quickly.</li><li>Customer-focused mindset when supporting internal departments.</li><li>High level of accuracy and attention to detail.</li><li>Adaptability in a fast-paced remote work environment.</li></ul> <h2>Why Join Us?</h2>We value individuals who are organized, dependable, and committed to maintaining the accuracy and integrity of company information. As a Remote Records &amp; Information Coordinator, you will play an important role in supporting daily business operations by ensuring records remain secure, accessible, and well-managed. We invest in employee development through paid training, ongoing learning opportunities, and a collaborative remote work environment. <h2>Equal Employment Opportunity</h2>We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.

Remote Records & Information Coordinator

YMCA of Metropolitan Los Angeles

<div>YMCA OF METROPOLITAN LOS ANGELES
The LA Y is the Center for Community Well-Being in Los Angeles, committed to building stronger communities by providing equitable programs and services to empower all. We are focused on fighting food insecurity, providing equity in education, making sure every child has the opportunity to experience the joy of sports, ensuring kids and teens have a safe place to grow, learn and live a healthy lifestyle. The LA Y&rsquo;s health and wellness initiatives offer medical and mental health resources to ensure everyone has access to basic health needs. Our mission is to provide services and resources that contribute to the well-being of our community. The LA Y operates 29 Centers and over 200 program sites across LA County.
POSITION SUMMARY
Under the direction of the Family Services Engagement Coordinator the Family Services Assistant will recruit and enroll families; support families to meet all the requirements of CCL, CSPP, Head Start and Early Head Start prior to and throughout enrollment (e.g., health requirements, nutrition requirements, immunizations, etc.); provides support to families in accordance with their specific needs; support families with other service areas as needed, such as health, nutrition, education, mental health, and disabilities.
The Family Services Assistant helps families to attain self-sufficiency through goal setting and family engagement activities. This role is more of a support and collaborative partner with the health and nutrition coordinator and other service areas plus they will be supported by the Operations Executive.
ESSENTIAL FUNCTIONS<ul><li>
Manage caseload of HS and EHS families in assigned sites.</li><li>
Carries out Head Start Performance Standards, requirements of the Head Start Act, the requirements of the LACOE contract and the requirements of the California Department of Education (CDE). and including program information reporting and data entry.
</li><li>Attend Coordinator meetings in the absence of the Family Services Engagement Coordinator, at LACOE and any other LACOE meetings as needed</li><li>
Responsible for Data entry, such as inputting information into LACOE's ChildPlus database and maintaining information.
</li></ul>Essential Function: Enrollment &amp; Recruitment
<ul><li>Conducts ongoing outreach and recruitment to ensure site enrollment for assigned Head Start/State Preschool (CDE) programs.
</li><li>Completes enrollment (Head Start, Early Head Start, CSPP, CCTR) and family assessments with families assigned to their caseload and other families as needed
</li><li>Reports enrollment vacancy and classroom attendance information in a timely manner to maintain full enrollment at always assigned sites for both LACOE and CDE contracts.</li><li>
Participates in recruiting events, tabling events, coordinating recruitment events, recordkeeping of recruitment.
</li><li>Establishes and maintains current individual files for each child and family.</li></ul>
Essential Function: Family Support
<ul><li>Completes strengths and needs assessment for assigned families.</li><li>
Provides families goal-setting opportunities and assists with attaining milestones that result in self-sufficiency.</li><li>
Facilitate parent activities and workshops/training to promote parent advocacy and involvement in partnership with Site Directors and Teachers.</li><li>
Enhances parent&rsquo;s skills and understanding regarding parental engagement and activities that promote literacy.
</li><li>Collaborate with the Site Directors to plan and implement monthly parent meetings.</li><li>
Ensure effective communication with families.
</li></ul>Essential Function: Community Connections
<ul><li>Provides resources and referrals for families.</li><li>
Establishes and maintains partnerships with community-based organizations to ensure families have access to comprehensive support services.</li><li>
Collaborate with the Operations Executive of Early Education on Family and Community Engagement service areas to maintain resources for families.</li><li>
Invite community-based programs to monthly parent meetings in response to parent-identified needs/interest.
</li></ul>Essential Function: Health and Nutrition
<ul><li>Provides health-related services to children, including hearing and vision screenings and growth assessments, ensuring all screenings are completed within required timelines.</li><li>
Works with families to obtain, review, and document required medical and dental information at enrollment and throughout the program year to ensure all Head Start health requirements are met</li><li>
Provides families with all required health-related forms and information regarding medications, allergies, and other health needs</li><li>
Works with Health and Nutrition Coordinator to ensure the site allergy-alert list is up to date and posted as required.</li><li>
Ensures all child health (medical and dental) records are complete, current, and accurately entered into ChildPlus in a timely manner, ensuring required deadlines are met.</li><li>
Communicate with Site Director and teachers regarding health/nutrition needs of enrolled children.
</li></ul>Essential Functions: Record Keeping, Monitoring, and Data Analysis
<ul><li>Completes follow-up with assigned cases/families based on reports for ERSEA, FCE, and Health/Nutrition.</li><li>
Maintains up-to-date child/family files and disseminates information, as needed.</li><li>
Develops and maintains appropriate case notes and other records and prepares periodic reports as required.</li><li>
Monitors and completes reporting related to attendance, absences and follow-up case notes with families.
</li><li>Entry of data and program information reporting in various databases.
</li></ul>Essential Function: Integrated Service Delivery
<ul><li>In collaboration with the Family Services Engagement Coordinator, submits referrals for support services such as disability and mental health</li><li>
Participates in Multidisciplinary Team meetings</li><li>
Facilitates the exchange of information between assigned families and content area specialists; through the referral process and participates in MDT meetings.
</li></ul>Other Essential Function
<ul><li>Attend staff meetings and training as required.</li></ul><ul><li>
Uphold YMCA policies for safety, supervision, mandated reporting and risk management.</li><li>
Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring and Fairness) as well as the YMCA Core Values of Caring, Respect, Honesty and Responsibility, in all dealings with members, guests, volunteers and fellow staff.</li><li>
Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal growth.</li><li>
All other duties as assigned by your supervisor.</li></ul>
YMCA LEADERSHIP COMPETENCIES
The Y&rsquo;s Leadership Competency Model is comprised of multiple leadership competencies (leadership knowledge, skills, and behaviors required for success in the Y), organized by the four disciplines of cause driven leadership:<ul><li>
Advancing Our Mission &amp; Cause: Provide visionary leadership to the organization and ensure that all resources are mobilized to adapt to new challenges and needs in the community.<ul><li>
Competencies Include: Change Leadership, Engaging Community, Philanthropy, &amp; Volunteerism</li></ul></li><li>
Building Relationships: Connect people to the Y&rsquo;s cause by developing inclusive relationships, partnerships and collaborations so that Ys can co-create solutions to pressing social needs.<ul><li>
Competencies Include: Collaboration, Communication &amp; Influence, Inclusion</li></ul></li><li>
Leading Operations: ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our promise to the community.<ul><li>
Competencies Include: Critical Thinking &amp; Decision Making, Fiscal Management, Functional Expertise, Innovation, Program/Project Management</li></ul></li><li>
Developing &amp; Inspiring Others: support the holistic development of self and others so that everyone can embrace the Y&rsquo;s cause, sustain the Y&rsquo;s culture, and inspire others to take individual and collective action to further our impact.<ul><li>
Competencies Include: Developing Self &amp; Others, Emotional Maturity</li></ul></li></ul>
While all competencies are significant the following are critical to success in this position:<ul><li>
Engaging Community</li><li>
Collaboration</li><li>
Critical Thinking &amp; Decision Making</li><li>
Emotional Maturity
</li></ul>MINIMUM QUALIFICATIONS<ul><li>
EDUCATION:
<ul><li>Associate&rsquo;s degree in, social work, human services, family services, counseling or related field or a Family Development Credential and high school diploma or GED.</li></ul></li><li>
RELATED EXPERIENCE:
<ul><li>One year of experience in a social service or educational setting involving Head Start and other educational and community service programs that promote family and student engagement.</li><li>
Direct experience in working with children ages 0 to 5, parent education services, and family support and referral services or similar required.</li></ul></li><li>
SPECIALIZED SKILLS:<ul><li>
Bilingual (English/Spanish)</li><li>
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public in English and Spanish.</li><li>
Working knowledge of Head Start and CDE requirements preferred.</li></ul></li><li>
CERTIFICATIONS &amp; REQUIREMENTS:<ul><li>
Valid Class C California driver&rsquo;s license and proof of auto liability insurance</li><li>
TB test clearance to be renewed every two years.</li><li>
Current certification in Adult, Child &amp; Infant CPR &amp; AED First Aid or willingness to obtain within 60 days of hire.</li><li>
Verification of Immunizations required by the California Department of Health (Pertussis, Measles, and Influenza)</li><li>
DOJ clearance and all other required background checks</li></ul></li></ul>
WORK ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS
<ul><li>Child Development employees must be able to perform the following physical activities:</li><li>
Approximately 50% of the time is spent sitting, while frequently required to walk, stand, and bend.
</li><li>Must be able to pass a comprehensive health exam, including TB test.</li><li>
Ability to frequently lift, push, or pull weights ranging from 25 to 50 pounds.</li><li>
High degree of fine finger dexterity and visual acuity for operating computers, reviewing forms, and completing paperwork.</li><li>
Specific vision abilities (close, distance, color, and peripheral vision) and the ability to clearly speak and hear.</li><li>
Position requires traveling to different work sites across LA county, when needed.</li><li>
Position requires traveling to home visits.</li><li>
You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodation.</li></ul></div>

Preschool Family Services Assistant (Koreatown)

Gather

<div><div><h4 class="jobSectionHeader">About Us</h4>

Gather is building the all-in-one work communication tool - think of it as a Zoom and Slack replacement, with a culture layer that can't be matched by any remote work tool on the market. We're uniquely positioned in this space, hosting tens of thousands of users and over one million hours of conversation each week. Our customers range from Fortune 500 companies to startups, across a wide variety of industries. We have unprecedented access to rich data across communication, collaboration, and work processes, as well as the resources to truly understand how work is done.

Our mission is simple - make remote work fun, and foster collaboration and connection regardless of physical location.</div><h4 class="jobSectionHeader">
Role Overview</h4>

Through word of mouth alone, Gather has spread to thousands of remote-first companies. Our customers are diverse across sizes, geographies, industries, and missions, making this a truly unique opportunity for a customer-facing member of our team.

We're a small, scrappy team focused on building a sustainable business. That means every person on the team has an outsized impact on both our customers and our business!

We're looking for an eager early-career go-to-market (GTM) and operations professional who is excited to learn, take ownership, and wear multiple hats. This isn't a role where you'll only do sales or only customer success. You'll gain exposure across the entire customer journey, from demos and onboarding to billing, renewals, implementation, and operations.

While you will work closely with experienced cross-functional partners who will help you ramp up quickly, the ideal candidate is a self-starter who thrives on solving problems and taking initiative in a fast-paced startup environment. If you're curious, customer-focused, systems-minded, and excited to build your toolkit while making a meaningful impact, we'd love to connect!
<h4 class="jobSectionHeader">
Where You Will Make an Impact</h4>
<div><ul><li>Support customers throughout their journey, from initial onboarding to renewals and ongoing success.</li>
<li>Own and navigate the GTM tech stack including Hubspot, Stripe, and other internal admin tools.</li>
<li>Build your customer-facing skills by learning how to successfully conduct calls, live demonstrations, and implementation sessions.</li>
<li>Help investigate customer billing questions, subscription changes, invoices, and payment issues.</li>
<li>Ensure data accuracy across customer records and account details in our CRM, HubSpot.</li>
<li>Partner with Product, Engineering and Support to resolve customer issues quickly.</li>
<li>Identify opportunities to improve internal processes and customer experience.</li>
<li>Capture customer insights to help shape our product and GTM strategy.</li>
<li>Provide high-impact support across operations, sales, customer support, documentation, and/or special projects.</li>
</ul></div><h4 class="jobSectionHeader">What You Bring</h4>
<div><ul><li>1&ndash;3 years of experience at a B2B SaaS or tech company in Customer Success, Sales, Account Management, Revenue Operations, Support, and/or a similar customer-facing role</li>
<li>A strong bias for action and track record of following through on commitments from start to finish</li>
<li>Hands-on experience with HubSpot and familiarity with Stripe (or similar digital billing system)</li>
<li>Excellent written and verbal communication skills</li>
<li>Quick to learn, adopt, and master new systems and tools</li>
<li>Strong organizational skills with high attention to detail</li>
<li>Excitement for an evolving startup environment, where every day presents new opportunities</li>
<li>Curious, resourceful, and eager to learn</li>
<li>Fluency in Portuguese is a strong plus. Fluency in Spanish is also a plus but not required.</li>
</ul></div><h4 class="jobSectionHeader">US Salary Range</h4>

At Gather, compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. The base salary range for this position in the selected city is $75,000 - $95,000 annually.

Base pay is one part of the total package provided to compensate and recognize employees for their work, and this role will be eligible for bonus opportunities.
<h4 class="jobSectionHeader">
Benefits</h4>
<div><ul><li>Work remotely out of a state-of-the-art virtual office!</li>
<li>Competitive compensation including benefits and bonuses</li>
<li>Comprehensive medical, dental, and vision insurance for employees and their dependents</li>
<li>401k and matching program</li>
<li>Generous PTO policy and Gather days to recharge</li>
<li>Monthly meal stipend to keep you nourished</li>
<li>Remote work, education, and wellness stipend</li>
<li>Support for family planning &amp; gender-affirmation</li>
<li>The opportunity to join a passionate team in making remote work fun!</li>
</ul>
</div><div>Gather is committed to building an inclusive and equitable workplace for individuals of all backgrounds. We strive to build a workplace where employees feel comfortable bringing their authentic selves to work, everyday. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy or parental status, protected veteran status, disability status, or any other basis prohibited by law. Additionally, we're committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please notify the recruiter you are working with. We also ask that all applicants consider answering the voluntary demographic questions on our job application to help us track the inclusivity of our recruiting efforts and programs. Answering these questions is entirely voluntary and your answers will not be shared with the hiring team and will not impact the hiring decision.</div></div>

GTM Operations Associate

8Fleet Inc.

<div><h2 class="jobSectionHeader">Location: Hub &ndash; LA (or West Region) 
 
Reporting to: Regional Operations Manager</h2><h2 class="jobSectionHeader"> 

About 8Fleet:</h2>
8Fleet is hiring! 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both non-autonomous and future autonomous rideshare fleets. With our anticipated growth, we&rsquo;re searching for passionate team members to join and grow with our team. You&rsquo;ll be involved in every aspect of operations as we rapidly expand across Los Angeles and beyond!<h2 class="jobSectionHeader"> 
About the Role:</h2>
We are looking for a highly organized, data-driven, and proactive Scheduling Coordinator to own driver scheduling, attendance, and workforce utilization across our West Region.
In this role, you will be responsible for ensuring every available driver is scheduled, engaged, and reliably showing up to work. You'll proactively monitor driver utilization, identify scheduling gaps, and use a combination of technology, automation, phone calls, text outreach, and coaching to maximize driver participation.
This role is ideal for someone who enjoys working with data, thrives on hitting performance goals, and isn't afraid to pick up the phone. You'll think like both an operations manager and a sales development representative - building relationships with drivers while consistently driving scheduling and attendance outcomes.
As 8Fleet continues investing in AI and automation, you'll also help build and optimize automated workflows, communication campaigns, and operational tooling that allow our scheduling organization to scale efficiently.<h2 class="jobSectionHeader"> 
What You'll Do:</h2><ul><li>
Driver Scheduling Ownership: Own weekly driver scheduling across assigned markets, ensuring available drivers are consistently scheduled to meet operational demand.</li><li>
Driver Utilization Management: Monitor driver utilization metrics, identify underutilized drivers, and proactively develop plans to increase shift participation.</li><li>
Proactive Driver Outreach: Call, text, and email drivers who are underscheduled or not meeting scheduling expectations. Coach drivers on available opportunities and work to maximize weekly shifts.</li><li>
Attendance Management: Own attendance tracking across the market, monitoring call-offs, no-shows, late arrivals, and attendance trends.</li><li>
Missed Shift Recovery: Immediately contact drivers who miss scheduled shifts, determine root causes, recover available labor whenever possible, and document attendance outcomes.</li><li>
Attendance Accountability: Issue attendance coaching, warnings, and corrective actions in accordance with company policy. Recommend driver offboarding when attendance standards are not met.</li><li>
Workforce Reporting &amp; Analytics: Maintain reporting on scheduling coverage, utilization, attendance, no-show rates, outreach effectiveness, and other workforce KPIs. Use data to identify trends and recommend operational improvements.</li><li>
Automation &amp; AI Enablement: Build, maintain, and optimize automated communication workflows using AI and operational tools to increase scheduling efficiency and reduce manual work.</li><li>
Driver Communication: Serve as a primary scheduling resource for drivers by answering scheduling questions, helping resolve conflicts, and ensuring drivers understand scheduling expectations.</li><li>
Process Improvement: Continuously identify opportunities to improve scheduling processes, outreach strategies, attendance programs, and workforce planning.</li><li>
Cross-Functional Partnership: Partner closely with Operations, Market Leadership, Fleet, and Driver Support teams to ensure labor supply aligns with operational demand.</li></ul><h2 class="jobSectionHeader">
Successful Candidates Will Bring:</h2><ul><li>
1&ndash;3 years of experience in workforce management, operations, scheduling, inside sales, customer success, startups, recruiting, or similar high-volume coordination roles.</li><li>
Comfortable making a high volume of outbound phone calls, texts, and emails each day.</li><li>
Strong organizational skills with the ability to prioritize multiple competing tasks.</li><li>
Excellent communication and relationship-building skills.</li><li>
Highly data-driven with strong analytical and problem-solving abilities.</li><li>
Advanced proficiency with spreadsheets, including formulas, filtering, reporting, and data analysis.</li><li>
Comfortable learning new technology and AI-powered operational tools.</li><li>
Experience building or managing automated workflows is a strong plus.</li><li>
Ability to work independently with minimal supervision.</li><li>
Strong attention to detail and process discipline.</li><li>
Bachelor's degree required.</li><li>
Experience with rideshare platforms (Uber, Lyft) is a plus.</li><li>
Experience using scheduling or workforce management software (When I Work, Deputy, UKG, etc.) is a plus.</li><li>
Must be comfortable working early morning or evening hours as business needs require.</li></ul><h2 class="jobSectionHeader">
Compensation:</h2>
Pay: $72,000
You may be eligible to participate in a Company incentive or bonus program.<h2 class="jobSectionHeader"> 
Equal Opportunity Employer:</h2>
8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, re</div>

Workforce Operations Coordinator

Explore 82+ Operations mgmt admin operations compliance coordinator in Los Angeles this August. Find roles across top companies and apply now to boost your career.

82 operations mgmt admin operations compliance coordinator jobs In Los Angeles

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Preschool Family Services Assistant (Koreatown)

GTM Operations Associate

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