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patient service coordinator

MedStar Health

<div>About this Job: General Summary of Position 
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests.
Primary Duties and Responsibilities 
<ul><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.</li><li>
Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.</li><li>
Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable</li><li>
Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.</li><li>
Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.</li><li>
Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.</li><li>
Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.</li><li>
Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.</li><li>
Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.</li><li>
Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.</li><li>
Participates in meetings and on committees as needed or assigned.</li><li>
Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.</li><li>
Participates in multi-disciplinary quality and service improvement teams.</li></ul>
Minimal Qualifications 
Education<ul><li>
High School Diploma or GED required
</li><li>One year of relevant education may be substituted for one year of required work experience.</li></ul>
Experience<ul><li>
Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and</li><li>
Working knowledge of IDX/GE centricity business preferred
</li></ul>Licenses and Certifications<ul><li>
CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
</li><li>Additional unit/specialty certifications may vary by department or business unit.
</li></ul>Knowledge Skills and Abilities<ul><li>
Excellent interpersonal communication and customer service skills and good telephone etiquette.</li><li>
Requires knowledge of medical terminology and effective oral and written communication skills.</li><li>
Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.</li></ul>
This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.</div>

Patient Service Coordinator

<div>About this Job: General Summary of Position 
MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards.Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests.
Primary Duties and Responsibilities 
<ul><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.</li><li>
Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.</li><li>
Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable</li><li>
Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.</li><li>
Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.</li><li>
Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.</li><li>
Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.</li><li>
Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.</li><li>
Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.</li><li>
Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.</li><li>
Participates in meetings and on committees as needed or assigned.</li><li>
Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.</li><li>
Participates in multi-disciplinary quality and service improvement teams.</li></ul>
Minimal Qualifications 
Education<ul><li>
High School Diploma or GED required
</li><li>One year of relevant education may be substituted for one year of required work experience.</li></ul>
Experience<ul><li>
Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required
</li><li>Working knowledge of IDX/GE centricity business
</li></ul>Licenses and Certifications<ul><li>
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and</li><li>
Additional unit/specialty certifications may vary by department or business unit.
</li></ul>Knowledge Skills and Abilities<ul><li>
Excellent interpersonal communication and customer service skills and good telephone etiquette.</li><li>
Requires knowledge of medical terminology and effective oral and written communication skills.</li><li>
Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.</li></ul>
This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.</div>

Patient Service Coordinator MHUC

Classet

<div>
 Chronic Care Staffing is Hiring a Remote Care Coordinator (LPN)!
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Location:
 
 Remote (Work from Anywhere)
 
 
 
 Pay Range:
 
 $21 &ndash; $24 per hour
 
 
 
 Schedule:
 
 Monday&ndash;Friday, No Weekend Work
 
 
 
 Overview
 
 
 
 Chronic Care Staffing is seeking an experienced and compassionate
 
 Remote Care Coordinator (LPN)
 
 to join our growing chronic care management team. This role is ideal for licensed practical nurses who enjoy supporting patients virtually, coordinating care plans, and improving outcomes through consistent engagement.
 
 
 As a Care Coordinator, you will work directly with patients managing chronic conditions, helping them stay on track with treatment plans while ensuring smooth communication between patients and providers. Your work will play a key role in long-term patient success and care continuity.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Conduct monthly Chronic Care Management (CCM) outreach calls and verbal enrollments
 </li>
 <li>
 Perform health risk assessments and support Transitional Care Management services
 </li>
 <li>
 Assist with Remote Patient Monitoring (RPM) and chronic condition tracking
 </li>
 <li>
 Educate patients and families on diagnoses, medications, and care plans
 </li>
 <li>
 Collaborate with healthcare providers and internal teams to ensure coordinated care
 </li>
 <li>
 Encourage adherence to treatment goals and support patient self-management
 </li>
 <li>
 Document all patient interactions and interventions accurately in EHR systems
 </li>
 <li>
 Maintain productivity and call volume expectations while demonstrating empathy and professionalism
 </li>
 <li>
 Ensure compliance with HIPAA, CMS, and CCS quality standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Must Have
 
 
 <ul>
 <li>
 Active, unencumbered LPN/LVN license
 </li>
 <li>
 Current BLS certification
 </li>
 <li>
 High proficiency in EHR systems
 </li>
 <li>
 Experience in a clinical or CCM care coordination setting
 </li>
 <li>
 Strong communication, problem-solving, and clinical reasoning skills
 </li>
 <li>
 Proficiency in Google Suite
 </li>
 <li>
 Ability to work independently in a HIPAA-compliant home office environment
 </li>
 <li>
 Excellent verbal and written communication skills
 
 
 </li>
 </ul>
 Nice to Have
 
 
 <ul>
 <li>
 Prior experience in care coordination, chronic care management, or remote patient monitoring
 </li>
 <li>
 Familiarity with community resource navigation
 </li>
 <li>
 Experience in patient and family education for chronic conditions
 </li>
 <li>
 Knowledge of quality measures, CMS compliance, or reporting
 </li>
 <li>
 Strong team-oriented mindset in a remote work environment
 
 
 </li>
 </ul>
 Home Office Requirements
 
 
 <ul>
 <li>
 HIPAA-compliant workspace (distraction-free, private area)
 </li>
 <li>
 Reliable high-speed internet connection
 </li>
 <li>
 Dual-monitor setup (provided or approved by CCS)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k) Retirement
 </li>
 <li>
 Health, Dental &amp; Vision Coverage
 </li>
 <li>
 Life/LTD Benefits
 </li>
 <li>
 On-the-Job Training
 </li>
 <li>
 Growth Opportunities
 </li>
 <li>
 Incremental PTO Increases
 </li>
 <li>
 No Weekend Work
 
 
 </li>
 </ul>
 Why Join Chronic Care Staffing?
 
 
 Join a mission-driven organization that values compassion, communication, and clinical excellence. At Chronic Care Staffing, you will be part of a collaborative remote team that supports your professional growth while empowering you to make a meaningful difference in patients&rsquo; lives every day.
</div>

Remote Care Coordinator (LPN)

True Rx Health Strategists

<div><h2 class="jobSectionHeader">Join Our Team as a Clinical Care Coordinator!</h2>

Are you passionate about supporting members on their health journey? Do you enjoy staying organized, solving problems, and making a meaningful difference every day? If so, we&rsquo;d love to have you join the True Rx team!

As a Clinical Care Coordinator, you play a key role in connecting members to the clinical support they need to maximize health and wellness. This role is ideal for someone who thrives in a fast‑paced environment, enjoys working with details, and takes pride in delivering excellent service. Your work directly supports patients, pharmacists, and clinical programs that improve outcomes and experiences.

Work in office: 40% ; Work from home: 60%
<h3 class="jobSectionHeader">
What You&rsquo;ll Do:</h3>

Care Coordination: Coordinate contacting, enrolling, and scheduling patients for clinical services while ensuring a smooth and supportive experience.

Patient Information Management: Gather, review, and maintain accurate patient information, including medication history and biometric data.

Communication &amp; Triage: Handle incoming calls and communications from patients, prescribers, and partners, triaging needs appropriately.

Clinical Program Support: Assist with clinical program communications, documentation, data tracking, and ongoing process improvements.

Collaboration: Partner with pharmacists, internal teams, and external partners to resolve patient concerns and support clinical initiatives.

Additional Responsibilities: Support inventory coordination, reporting, research requests, and other projects as assigned.
<h3 class="jobSectionHeader">
What You Bring:</h3>

Service-Oriented Mindset: A strong commitment to customer service, quality, and patient support.

Strong Communication Skills: Clear, professional written and verbal communication skills.

Organization &amp; Attention to Detail: Ability to manage multiple priorities while maintaining accuracy and organization.

Adaptability &amp; Teamwork: A willingness to learn, adapt to new processes, and collaborate effectively with a team.

Education &amp; Experience: High school diploma with some college preferred; healthcare, pharmacy, or public health experience is a plus. Familiarity with HIPAA and data entry preferred.

True Rx Health Strategist Benefits:
<ul>
<li>Path to Wellness: Health, Vision, &amp; Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.</li>
<li>Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.</li>
<li>Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.</li>
</ul>
Our Story: 
We&rsquo;ve been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.

Our Mission:

True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients.

Learn more about our remarkable team members.

Our Promise:

As a pharmacist-led company, True Rx Health Strategists has an oath to treat members as patients. With our experience as health care providers, we protect companies against waste in health care spending and work hard to improve the health of employees every day. We get to improve lives by treating employees as our patients. Here are a few words from one of those lives.

True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members. 
 
True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</div>

Clinical Program Coordinator

<div>
 Chronic Care Staffing is Hiring a Remote Care Coordinator (RN) &ndash; MST or EST Only!
 
 
 
 Location:
 
 Remote (Must reside in MST or EST time zone)
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Schedule:
 
 Monday&ndash;Friday
 
 
 
 Pay Rate:
 
 $28 &ndash; $32 per hour
 
 
 
 Overview
 
 
 
 Chronic Care Staffing is seeking an experienced and compassionate
 
 Remote Care Coordinator (RN)
 
 to join our chronic care management team. This fully remote position is ideal for a registered nurse who thrives in a structured telehealth environment and is passionate about improving outcomes for patients managing chronic conditions.
 
 
 In this role, you will provide care coordination, patient education, and remote monitoring support while serving as a key communication bridge between patients and providers. Your work will directly support quality care delivery and long-term patient success.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Conduct monthly Chronic Care Management (CCM) outreach calls and complete verbal enrollments
 </li>
 <li>
 Perform Health Risk Assessments (HRAs) and support Transitional Care Management (TCM) services
 </li>
 <li>
 Assist with Remote Patient Monitoring (RPM) follow-up and chronic condition tracking
 </li>
 <li>
 Educate patients and families on diagnoses, medications, and treatment plans
 </li>
 <li>
 Collaborate with providers and internal teams to ensure coordinated, patient-centered care
 </li>
 <li>
 Promote adherence to care plans and encourage self-management
 </li>
 <li>
 Document all patient interactions accurately in EHR systems
 </li>
 <li>
 Maintain compliance with HIPAA, CMS, and CCS quality standards
 </li>
 <li>
 Meet productivity and call volume expectations while delivering empathetic care
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Must Have
 
 
 <ul>
 <li>
 Active, unencumbered Registered Nurse (RN) license
 </li>
 <li>
 Must reside in MST or EST time zone
 </li>
 <li>
 Current BLS certification
 </li>
 <li>
 Recent experience in a clinical or CCM care coordination setting
 </li>
 <li>
 High proficiency in EHR systems
 </li>
 <li>
 Proficiency in Google Suite
 </li>
 <li>
 Strong communication, clinical reasoning, and problem-solving skills
 </li>
 <li>
 Excellent verbal and written communication abilities
 </li>
 <li>
 Ability to work independently in a HIPAA-compliant home office (private workspace, locking door, dual monitors, high-speed internet)
 
 
 </li>
 </ul>
 Nice to Have
 
 
 <ul>
 <li>
 Prior experience in care coordination, chronic care management, transitional care, or remote patient monitoring
 </li>
 <li>
 Familiarity with community resource navigation
 </li>
 <li>
 Experience providing patient and family education for chronic conditions
 </li>
 <li>
 Knowledge of quality measures, CMS compliance, or reporting
 </li>
 <li>
 Demonstrated success working in a remote team-based environment
 </li>
 <li>
 Bilingual in English and Spanish
 
 
 </li>
 </ul>
 Home Office Requirements
 
 
 <ul>
 <li>
 Private, HIPAA-compliant workspace
 </li>
 <li>
 Reliable high-speed internet connection
 </li>
 <li>
 Dual-monitor setup (provided or approved by CCS)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k) Retirement Plan
 </li>
 <li>
 Health, Dental &amp; Vision Coverage
 </li>
 <li>
 Life and LTD Benefits
 </li>
 <li>
 On-the-Job Training
 </li>
 <li>
 Growth Opportunities
 </li>
 <li>
 Incremental PTO Increases
 </li>
 <li>
 No Weekend Work
 </li>
 </ul>
</div>

Remote Care Coordinator (RN) - MST or EST

Providence

<div>Description
Providence is calling for Project Coordinator - Remote
One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health and Services in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by delivering a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.
The Production Coordinator is responsible for provisioning access to Payor Websites, and performing scheduled IT production tasks, as well as monitoring automated processes to ensure there is no disruption of IT services to End Users. The Production Coordinator will serve as a liaison to OneIS, EPIC, or Rev Cycle System Support resources for ORC operational teams. The Production coordinator shall perform basic ad-hoc IT tasks as needed per ORC business operations.
Providence caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications:
<ul><li>5 years of General office experience.
</li><li>3 years of Healthcare Revenue Cycle experience.
</li><li>Track record in organizing and planning with a proven ability to effectively manage time, multi-task, and achieve results in a fast paced environment with competing priorities.
</li></ul>Preferred qualifications:
<ul><li>Associate's Degree in Business, Healthcare, or related field of study or an equivalent combination of education and experience
</li></ul>Salary Range by Location:
<ul><li>California: Humboldt: Min: $27.92, Max: $42.73
</li><li>California: All Northern California - Except Humboldt: Min: $31.33, Max: $47.94
</li><li>California: All Southern California - Except Bakersfield: Min: $27.92, Max: $42.73
</li><li>California: Bakersfield: $26.79, Max: $40.99
</li><li>Oregon: Non-Portland Service Area: Min: $24.97, Max: $38.21
</li><li>Oregon: Portland Service Area: $26.79, Max: $40.99
</li><li>Washington: Western - Except Tukwila: Min: $27.92, Max: $42.73
</li><li>Washington: Southwest - Olympia, Centralia &amp; Below: $26.79, Max: $40.99
</li><li>Washington: Tukwila: Min: $27.92, Max: $42.73
</li><li>Washington: Eastern: Min: $23.84, Max: $36.48
</li><li>Washington: South Eastern: Min: $24.97, Max: $38.21
</li></ul>Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID: 427600
 
Company: Providence Jobs
 
Job Category: Project Management
 
Job Function: Project/Product Management
 
Job Schedule: Full time
 
Job Shift: Day
 
Career Track: Admin Support
 
Department: 4001 SS RC AUTOM SYS SUP 1
 
Address: CA Irvine 15480 Laguna Canyon Rd
 
Work Location: Providence System Offices Discovery Park-Irvine
 
Workplace Type: Remote
 
Pay Range: $See Posting - $See Posting
 
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</div>

Project Coordinator - AUTOM SYS SUP - Full time, Day, Remote

Georgetown University

<div>Georgetown University comprises two unique campuses in the nation&rsquo;s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Requirements
Job Overview
This position serves as Clinical Research Coordinator 1 in the Clinical Trials Office for phase I, II, and III oncology clinical trials conducted in the Lombardi Comprehensive Cancer Center. Lombardi CTO Clinical Research Coordinators perform all duties in accordance with applicable laws and regulations. Adheres to Georgetown University Medical Center&rsquo;s philosophies, policies, and SOPs. Works in compliance with Human Subject Protection regulations, patient confidentiality/HIPAA requirements, and Good Clinical Practice.
Additional duties include, but are not limited to:<ul><li>
Responsible for overall coordination of assigned clinical trials throughout the trial lifecycle</li><li>
Collaborate with investigators and more senior study team members by participating in recruitment and selection of study participants; document and collect data to support protocol screening and determine compliance with eligibility requirements</li><li>
Interface with study participants and obtain and document informed consent according to protocol, institutional policies, and regulatory guidelines</li><li>
Coordinate or conduct study-related procedures and assessments while maintaining protocol integrity and patient safety and in accordance with Good Clinical Practice (GCP) guidelines</li><li>
Assist in the assessment, management, and coordination across the continuum of care (outpatient, inpatient, and home) including triage of phone calls, symptom management, and proactive patient communication</li><li>
Coordinate collection of research specimens per protocol requirements</li><li>
Provide patient education about clinical trial participation, treatment, potential side effects, and required testing</li><li>
Schedule/conduct in-service training for appropriate staff on assigned clinical trials</li><li>
Regularly update the Clinical Trials Management System (CTMS) with patient information and key dates to support responsible financial management of clinical trials</li><li>
Collaborate with Data Coordinator(s) to assure documentation for the clinical trial is complete and accurate; assist with query resolution in a timely manner</li><li>
Document and report serious adverse events per protocol and institutional policy</li><li>
Act as a liaison with hospital staff, physicians, IRB, review committees, clinical research finance team, and auditors</li><li>
Other duties as assigned</li></ul>
Work Interactions<ul><li>
Clinical Operations Team Manager</li><li>
Disease Group members: Principal Investigators, Physicians, Clinicians</li><li>
Lombardi CTO Team Members: Clinical Research Nurses, Clinical Research Coordinators, Data Coordinators, Regulatory Coordinators, Laboratory Technicians</li><li>
External department clinicians and staff: Infusion Nurses, Oncology Pharmacists, hospital staff</li><li>
Clinical trial sponsors, auditors, and study monitors</li></ul>
Requirements and Qualifications<ul><li>
Bachelor&rsquo;s Degree in a scientific or health related field required</li><li>
Two (2) years of related experience in clinical research preferred</li><li>
Ability to work independently and function within a team</li><li>
Strong attention to detail</li><li>
Reliable and able to prioritize competing responsibilities</li></ul>
Work Mode Designation
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position&rsquo;s mode of work designation. Complete details about Georgetown University&rsquo;s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$20.16 - $31.30
Compensation is determined by a number of factors including, but not limited to, the candidate&rsquo;s individual qualifications, experience, education, skills, and certifications, as well as the University&rsquo;s business needs and external factors.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.</div>

Clinical Research Coordinator 1

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