medical assistant (ma) & patient service representative (psr) - iv therapy clinic

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medical assistant (ma) & patient service representative (psr) - iv therapy clinic Jobs in Chicago

patient care coordinator call center Jobs in Chicago

patient care coordinator call center

patient service representative

Advocate Aurora Health

<div><p><b>Job Description Summary:</b></p><p>
To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.</p><p><b><br>
Where You Will Work</b>:</p><p>
Aurora Medical Group (AMG) is part of <b>Advocate Health</b>, one of the nation&rsquo;s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women&rsquo;s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.</p><p></p><p><b>
We&rsquo;re Looking For:</b></p><ul><li>
High school diploma or equivalent.</li><li>
One to two years related customer service experience</li><li>
Experience handling difficult caller/customers/patients.</li></ul><p></p><p><b>
What You&rsquo;ll Do:</b></p><p><b><i>
Clinic Hours: Sunday - Saturday: 7a-7p</i></b></p><p><b><i>
Schedule: Monday - Friday: 8:30a-5p</i></b></p><p><b><i>
w/one late night a week (10:30a - 7p)</i></b></p><p><b><i>
one working weekend a month: (8a - 12p)</i></b></p><p></p><p>
As a <b>Patient Service Representative (PSR)</b>, you&rsquo;ll play a vital role in the care team &ndash; supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.</p><p>
As a key member of the ambulatory care team, you will:</p><ul><li>
Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.</li><li>
Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.</li><li>
Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.</li></ul><p></p><p><b>
Your feedback matters.</b> Every teammate&rsquo;s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.</p><p></p><p><b>
Physical Requirements and Working Conditions:
</b></p><ul><li>Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.</li><li>
Exposure to ill patients.</li><li>
Ability to work under stressful conditions with demanding customers.</li><li>
Must lift to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.</li></ul><p><b><br>
Ready to Take the Next Step:</b></p><p>
Apply Now!</p></div><p></p>

Patient Service Representative

Chicago ENT

<div><p><b>PATIENT CARE COORDINATOR &ndash; CALL CENTER</b></p><p>
</p><p>Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.</p><p>
</p><p>This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.</p><p>
</p><p>Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.</p><p>
</p><p>This role will report to the Call Center Lead.
</p><p></p><p><b>PRIMARY RESPONSIBILITIES</b></p><ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul><p>
</p><p><b>REQUIRED QUALIFICATIONS</b></p><ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul><p>
</p><p></p><p><b>PREFERRED QUALIFICATIONS</b></p><p>
</p><ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul><p>
</p><p><b>SUPERVISORY RESPONSIBILITY</b></p><p>
This position has no supervisory responsibility.</p><p>
</p><p><b>CERTIFICATES, LICENSES, REGISTRATIONS</b></p><p>
None.
</p><p></p><p>ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</p></div><p></p>

Patient Care Coordinator Call Center

Planet Fitness

<div><p><b>Job Summary</b></p><p>
The <b>Member Services Representative (MSR)</b> is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving issues, and ensuring a clean, safe, and inviting environment during AM, PM, or Overnight shifts. The representative will often work independently, including times when they may be alone, requiring self-reliance and proactive problem-solving.
</p><p></p><p><b>Additional Job Summary</b></p><p>
The <b>Overnight Member Services Representative</b> will work independently, often by themselves or alone for parts or all of their shift, to ensure the safety, security, and cleanliness of the facility while fostering a welcoming atmosphere. This role requires maintaining constant situational awareness, addressing issues promptly (contacting the management for emergencies and documenting non-emergencies in the Communication Log on Microsoft Teams), and upholding Planet Fitness standards without on-site managerial support.</p><p>
</p><p><b>Schedule</b></p><ul><li>
Full Time</li><li>
Monday - Friday: 10:00 PM to 6:00 AM</li><li>
8-hour shift</li></ul><p>
</p><p></p><p><b>Essential Duties and Responsibilities</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Greet members, prospective members, and guests, providing exceptional customer service.</li><li>
Handle all front desk-related activities, including:<ul><li>
Answer phones in a friendly manner and assist callers with a variety of questions.</li><li>
Check members into the system.</li><li>
New member sign-up.</li><li>
Take prospective members on tours of the facility.</li><li>
Facilitate needed updates to members&rsquo; accounts.</li><li>
Respond to member questions and concerns in a timely and professional manner and elevate to management as needed.</li></ul></li><li>
Maintain the cleanliness, organization, and safety of the club.<ul><li>
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor.</li><li>
Stock locker rooms with proper supplies/paper products.</li><li>
Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to management.</li></ul></li><li>
Follow the &quot;Lost and Found Policy&quot; and turn in lost member property to management immediately.</li><li>
Other responsibilities as asked by management.</li></ul><p>
</p><p><b>Benefits</b></p><ul><li><b>
FREE Black Card Membership!</b></li><li><b>
Paid Time Off (PTO)</b></li><li><b>
Health</b> <b>Insurance - First of the month following hire date</b></li><li><b>
Medical &amp; Prescription drug plans</b></li><li><b>
HSA (Health Savings Account)</b></li><li><b>
Dental</b></li><li><b>
Vison</b></li><li><b>
Life/AD&amp;D</b></li><li><b>
Voluntary Short Term Disability (STD)</b></li><li><b>
Voluntary Long Term Disability (LTD), and other additional voluntary benefits!</b></li><li><b>
401k plan after 3 months of service</b></li></ul><p><b>
Qualifications</b>
</p><ul><li>Must be a minimum of 16 years of age.</li><li>
Must be able to Lift, pull, push a minimum of 25lbs.</li><li>
Upbeat and positive attitude.</li><li>
Punctuality and reliability are a must.</li><li>
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member&rsquo;s expectations.</li><li>
Strong listener with the ability to empathize and problem solve.</li><li>
Basic computer proficiency.</li><li>
Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li><li>
Satisfactory background check.</li></ul><p>
</p><p><b>Overnight, Additional Qualification(s):</b></p><ul><li>
Must be 18 years of age or older.</li><li>
Must be able to work alone and independently.</li></ul><p>
</p><p><b>Physical Demands</b></p><ul><li>
Continual standing and walking during shift.</li><li>
Continual talking in person or on the phone during shift.</li><li>
Must be able to occasionally lift up to 50 lbs.</li><li>
Will occasionally encounter toxic chemicals during shift.</li></ul><p>
</p><p><b>How to Apply:</b></p><p>
If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.</p><p>
Thank you for your interest in joining our team!</p><p>
</p><p><b>E-Verify STATEMENT:</b></p><p>
We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .</p><p>
</p><p><b>EOE STATEMENT:</b></p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p></div>

Member Services FT Logan Square - Overnight

Chicago Public Schools

<div><div><b>Case Manager</b><div>
</div><b>
Job Number:</b> <b>P168885</b><div>
</div></div><div><b>
Posting Date</b><b>:</b> Jul 10, 2026, 1:17:19 PM</div><div><b>
Primary Location</b><b>:</b> West Side-1313 South Sacramento Drive (Collins Acad STEAM High School)</div><div></div><div><b>
Salary Range</b><b>:</b> $64,469.94 to $82,839.39</div><div></div><div><div><br>
</div><b>
JOB DESCRIPTION -</b><div></div><div><br>
Case Manager Position</div><div><br>
The Chicago Public Schools (CPS) has set ambitious goals to ensure that every child&mdash;in every school and every neighborhood&mdash;has access to a world-class learning experience from birth, resulting in graduation from high school college- and career-ready. In alignment with the mission of the Office of Diverse Learner Supports and Services (ODLSS), our schools strive to provide high quality and specially designed instructional supports and services for all students with disabilities within their least restrictive environment. We work collaboratively with the goal of improving the academic achievement of all students with disabilities by ensuring they receive meaningful and relevant access to grade level core instruction within their school.</div><div><br>
The Case Manager position is solely committed to fulfilling the responsibilities indicated below. This position differs from a person at the school being assigned the duty/role of Case Manager that allows for the receipt of a stipend. The Case Manager position does not include a stipend.</div><div><br>
The Case Manager position will be held accountable for the following responsibilities:</div><ul><li><div>
Serving as the local school district representative at all required meetings under the IDEA and serving as the 504 Coordinator for all meetings under Section 504</div></li><li><div>
Fulfilling all the Roles &amp; Responsibilities delineated in the ODLSS Procedural Manual for the local school district representative</div></li><li><div>
Ensuring all IDEA and Section 504 timelines are met</div></li><li><div>
Ensuring that all parental notices and consents for Full and Individual Evaluations and placements are processed and provided in the native language where feasible and placed in the student temporary files</div></li><li><div>
Sending parents/guardians copy of draft IEP materials and if applicable paraprofessional, ESY ,and Learning Environment Intervention forms, along with copies of all other conducted evaluations and any other collected data at least five school days prior to the meeting</div></li><li><div>
Ensuring an interpreter is invited to all IEP and 504 conferences (including initial and reevaluation eligibility determination meetings, and annual reviews) for parents who are limited English proficient</div></li><li><div>
Coordinating all referrals for a Full and Individual Evaluation (FIE) to ensure that all required components are addressed and that the process is completed within 60 school days after receiving signed parental consent, including but not limited to, referrals for Assistive Technology/Alternative-Augmentative Communication evaluations or functional behavioral assessments (FBAs)</div></li><li><div>
Convening and chairing IEP and 504 conferences (including initial and reevaluation eligibility determination meetings, and annual reviews) and acting as the District Representative</div></li><li><div>
Ensuring that IEP teams are utilizing qualitative and quantitative data when making service decisions in the development of an IEP</div></li><li><div>
Finalizing each student&rsquo;s IEP or 504 Plan in the SSM at the meeting and providing the student&rsquo;s parents/guardians with a copy</div></li><li><div>
Ensuring that all relevant student data is entered into SSM in a timely manner</div></li><li><div>
Arranging special education and related services for a student within the school in accordance with the students IEP and contacting ODLSS to arrange assignment in another school if necessary to implement the IEP</div></li><li><div>
Consulting with the ODLSS District Representative regarding students who require low-incidence services or regarding problems that develop in the implementation of procedures</div></li><li><div>
In collaboration with the principal, overseeing and ensuring the implementation of all IEPs and 504 Plans for each student with disabilities in the school</div></li><li><div>
Training and supporting school staff regarding the implementation of the IDEA and Section 504 requirements</div></li><li><div>
Attending all ODLSS professional development and meetings targeted at supporting the case manager/local school district representative</div></li><li><div>
Assisting the school&rsquo;s scheduler/programmer with programming all students with disabilities in accordance with their IEPs</div></li><li><div>
In collaboration with the principal, scheduling paraprofessionals in accordance with students&rsquo; IEPs and 504 Plans</div></li></ul><div><b><br>
In order to be successful and achieve the above responsibilities, the Case Manager, must possess the following qualifications, as described:</b></div><div><b><br>
Type of Education:</b></div><ul><li><div><br>
Completion of a Bachelor&rsquo;s or Master&rsquo;s degree in special education or a Master&rsquo;s degree in educational administration</div></li><li><div>
A valid Professional Educator License (PEL) in one of the following areas: Special Education (PK-Age 21) endorsement or School Support Personnel endorsement with a supervisory endorsement</div></li></ul><div><b><br>
Type of Experience and Number of Years</b>:</div><ul><li><div><br>
Two or more years of experience in special education</div></li></ul><div><b><br>
Knowledge, Skills, and Abilities</b>:</div><ul><li><div><br>
Expertise in special education curriculum and service provision</div></li><li><div>
Knowledge of general education curriculum</div></li><li><div>
Demonstrated understanding of the individual needs of students with disabilities from a variety of language and cultural backgrounds</div></li><li><div>
Strong knowledge of federal and state laws and regulations regarding the delivery of special education and related services</div></li><li><div>
Knowledge and understanding of CPS resources</div></li><li><div>
Knowledge of intervention and assessment strategies for disabled and non-disabled students</div></li><li><div>
Knowledge of multi-tiered systems of support (MTSS or RTI)</div></li><li><div>
Ability to establish and maintain effective working relationships with administrators, staff, students, parents, governmental and community agencies, and employers</div></li><li><div>
Ability to problem-solve, work on a team, use data to guide work, and clearly communicate to multiple stakeholders</div></li><li><div>
Demonstrated expertise in customer service, consensus building, and use of problem solving skills and strong written, verbal, presentation, and interpersonal communication skills</div></li></ul></div><div></div><div><div><br>
</div><div>
<b>Benefits</b>:
</div><div><b>Health &amp; Wellness: Your Care, Your Choice</b>
</div><div><i>CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs:</i>
</div><ul><li>Medical Plan Options
</li><li>Pharmacy
</li><li>Dental
</li><li>Vision
</li><li>Behavioral Health &amp; EAP
</li><li>Employee Wellness Program
</li></ul><div><b>Financial Security: Planning for Today and Tomorrow</b>
</div><div><i>We understand the importance of financial stability, which is why CPS offers strong retirement and savings options:</i>
</div><ul><li>Basic Life Insurance
</li><li>Life and Disability Insurance
</li><li>Pension Plans
</li><li>Supplemental Retirement Plans (403(b) and 457(b))
</li><li>Flexible Spending Accounts (FSAs)
</li><li>Spot Pet Insurance
</li></ul><div><b>Work-Life Balance: Supporting Your Personal and Professional Life</b>
</div><div><i>CPS values the well-being of its employees and offers competitive paid time off policies:</i>
</div><ul><li>Paid Leave
</li><li>Sick Leave
</li><li>Vacation Days
</li><li>Parental Leaves
</li><li>Short-Term Disability
</li><li>Religious Holidays
</li><li>Leaves
</li></ul><div><i>Reference the </i><i>Chicago Public Schools: A Comprehensive Benefits Overview</i><i> or the </i><i>benefits handbook</i><i> for comprehensive details.</i></div></div></div>

Case Manager

Rush University Medical Center

<p></p><div><p><b>Location: </b>Chicago, Illinois
</p><p><b>Business Unit: </b>Rush Medical Center
</p><p><b>Hospital: </b>Rush University Medical Center
</p><p><b>Department: </b>Research Computing
</p><p><b>Work Type: </b>Full Time Remote (Total FTE between 0.9 and 1.0)
</p><p><b>Shift: Shift 1
</b></p><p><b>Work Schedule: </b>8 Hr (8:00:00 AM - 5:00:00 PM)
</p><p><b>Rush offers exceptional rewards and benefits learn more at our </b>Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
</p><p><b>Pay Range: </b>$34.61 - $51.57 per hour
<br>
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
</p><p>Summary:
<br>
The Analyst will support the research, clinical, quality improvement, and business data analysis needs of Rush University Medical Center. The Analyst will assist clinical faculty and Principal Investigators to identify and gather necessary data that span operational through research needs and will build databases to permit queries. The analyst will have a direct reporting relationship to the Knowledge Management Team, Medical Director, and Chief Analytics Officer, who are the subject matter experts in data access and research data requests. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
</p><div>Other information:
<br>
Required Job Qualifications:
<br>
<ul><li>Master's degree in information science, computer science, epidemiology, biostatistics, or equivalent technical experience.
</li><li>Strong analytic, issue resolution, and facilitation skills.
</li><li>Demonstrated proficiency writing SQL stored procedures or queries.
</li><li>Able to present complex information in an understandable and compelling manner.
</li><li>Able to prioritize and multi-task to manage expectations of multiple stakeholders.
</li><li>Able to deliver high quality, timely work product with significant autonomy.
</li><li>Effectively adapts to rapid changes in project or data requirements and changing directions.
</li><li>Strong written and verbal communication.
</li><li>Effective interpersonal and teamwork skills.
</li><li>Expertise with data and analytics tools.
</li><li>Experience querying and analyzing data with SQL programming language or equivalent tools.
</li></ul><br>
Preferred Job Qualifications:
<br>
<ul><li>At least three years of experience in statistical software (e.g. SAS or R), with data science experience.
</li><li>Some experience in the health care setting.
</li><li>Familiarity with healthcare industry or healthcare information systems.
</li><li>Experience with Epic.
</li><li>Experience with financial /claims data.<br>
</li></ul></div><div>Responsibilities:
<br>
<ul><li>Gather business/data requirements from clinical faculty and Principal Investigators and collaborate on the best way to design studies or to build study cohorts based on the Analyst's knowledge of available systems. Acts as interface between clinical experts and IT to determine feasibility, timelines, and cost of date requests.
</li><li>Uses third party software tools and research data warehouse in development of queries and visualizations. Creates research data marts using the enterprise IT architecture.
</li><li>Serves as representative for the KM Team on committees and initiatives that involve multi-site studies to facilitate IT and research informatics collaborations.
</li><li>Participates in analytics-based projects that leverage data collected from electronic medical records to measure and predict patient outcomes.
</li><li>Works with statisticians and mathematicians to design predictive models using statistical and machine learning methods that will predict patient outcomes.
</li><li>Develops analytic data sets for research and operations and uses statistical software (SAS or R) to analyze data sets as requested by departmental faculty.
</li><li>Produces reports that facilitate evidence-based clinical and financial decisions.
</li><li>Works with CRIO/CMIO/Knowledge Management team to develop new data queries and toolsets.
</li><li>Member of the IT business intelligence/knowledge management team at Rush. Maintains peer relationship and collaborative knowledge exchange with IT counterparts.
</li></ul></div><p>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p></div>

Clinical Data Analyst

Filos

<p><b>Job Summary</b></p><p>Join our dynamic healthcare team as a Mobile Phlebotomist - PRN, where you will play a vital role in delivering high-quality laboratory specimen collection services directly at patients' locations. This flexible position offers the opportunity to provide exceptional patient care while ensuring accurate and efficient specimen handling. As a key member of our mobile healthcare services, you will bring your expertise in phlebotomy and patient interaction to support diagnostic testing and promote positive health outcomes across diverse populations.</p><p><b>Responsibilities</b></p><ul><li>Perform blood draws and specimen collection using venipuncture and skin puncture techniques, adhering to aseptic procedures and safety standards</li><li>Collect, process, label, and transport specimens accurately to ensure integrity and timely laboratory analysis</li><li>Obtain vital signs and assess patient physiology to support clinical assessments and ensure patient safety during procedures</li><li>Maintain detailed documentation of procedures, patient information, and specimen handling within electronic medical records (EMR/EHR) systems</li><li>Provide excellent patient service by explaining procedures clearly, addressing concerns, and demonstrating compassionate care across all age groups, including geriatrics and pediatrics</li><li>Follow laboratory protocols for specimen handling, storage, and transportation while maintaining compliance with health regulations</li><li>Assist with data entry related to specimen collection and patient information to support laboratory operations and reporting</li><li>MUST HAVE PEDIATRIC EXPERIENCE.</li></ul><p><b>Skills</b></p><ul><li>Proficiency in laboratory procedures, techniques, and specimen collection methods such as venipuncture and blood sampling</li><li>Strong knowledge of medical terminology, anatomy, physiology, and clinical laboratory practices</li><li>Experience with hospital or clinical environments, demonstrating adaptability in fast-paced settings</li><li>Ability to perform heavy lifting when necessary to transport supplies or specimens safely</li><li>Excellent customer service skills with a focus on patient care, comfort, and communication</li><li>Familiarity with EMR/EHR systems for accurate data entry and record keeping</li><li>Certification in Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR), with knowledge of vital signs monitoring</li><li>Understanding of aseptic technique to prevent contamination during specimen collection</li><li>Ability to work independently as well as part of a multidisciplinary healthcare team</li></ul><p>Embark on a rewarding journey helping patients receive timely diagnostics while advancing your career in medical laboratory work. We value energetic professionals committed to excellence in patient care and laboratory accuracy. Join us today!</p><p>Pay: $23.00 - $25.00 per hour</p><p>Work Location: On the road</p>

Mobile Phlebotomist - PRN

<p></p><div><p><b>Location: </b>Chicago, Illinois
</p><p><b>Business Unit: </b>Rush Medical Center
</p><p><b>Hospital: </b>Rush University Medical Center
</p><p><b>Department: </b>Patient Access
</p><p><b>Work Type: </b>Full Time (Total FTE between 0.9 and 1.0)
</p><p><b>Shift: Shift 1
</b></p><p><b>Work Schedule: </b>8 Hr. (9:30:00 AM - 6:00:00 PM)
</p><p><b>Rush offers exceptional rewards and benefits learn more at our </b>Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
</p><p><b>Pay Range: </b>$17.63 - $27.77 per hour
<br>
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
</p><p>Summary:
<br>
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient&rsquo;s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
</p><div>Other information:
<br>
Required Job Qualifications:
<br>
<ul><li>High school graduate or equivalent.
</li><li>0-1 year of experience
</li><li>Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
</li><li>Excellent communication and outstanding customer service and listing skills.
</li><li>Basic keyboarding skills
</li><li>Critical thinking, sound judgment and strong problem-solving skills essential
</li><li>Team oriented, open minded, flexible, and willing to learn
</li><li>Strong attention to detail and accuracy required
</li><li>Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
</li><li>Ability to follow oral and written instructions and established procedures
</li><li>Ability to function independently and manage own time and work tasks
</li><li>Ability to maintain accuracy and consistency
</li><li>Ability to maintain confidentiality
</li></ul><br>
Preferred Job Qualifications:
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<ul><li>Associates Degree in Accounting or Business Administration
</li><li>Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
</li><li>Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
</li><li>Working knowledge of medical terminology and anatomy and physiology is preferable.
</li></ul><br>
Physical Demands:
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Competencies:
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Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.<br>
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</div><p>Responsibilities:
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With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
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2. Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
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3. Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
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4. Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
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5. Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
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6. Upon decision of patient&rsquo;s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient&rsquo;s payer to ensure that the payment for patient&rsquo;s inpatient stay is secured.
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7. Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
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8. Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
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9.. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
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10. Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
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11. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center&rsquo;s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
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12. Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
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13. Other duties as needed and assigned by the supervisor/manager.<br>
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</p><p>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p></div>

Admission Registration Specialist 1

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