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product operations associate

Urban Pathways, Inc.

<div><h1 class="jobSectionHeader"><i>The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.</i></h1><p><b><i><br>
Join UP! We are lighting the path home, one person at a time.</i></b></p><div><b>
About Urban Pathways</b></div><div>
Since 1975, Urban Pathways has engaged New York City&rsquo;s most vulnerable residents, people on the streets or in areas unfit for human habitation, &ldquo;lighting the path home, one person at a time.&rdquo; Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.</div><div></div><div><b><br>
Job Summary</b></div><div>
Reporting to the Development Manager, the Development Operations Associate serves as the operational backbone of the Development &amp; Communications department and is responsible for supporting the integrity and effectiveness of fundraising operations, donor data management, gift processing, reporting systems, donor stewardship administration, and departmental coordination activities.</div><div></div><div><br>
The Development Operations Associate requires exceptional attention to detail, strong organizational and analytical skills, and the ability to manage multiple operational priorities in a fast-paced fundraising environment. The Development Operations Associate has a critical role in ensuring the accuracy, efficiency, and consistency of development systems and processes that support the organization&rsquo;s philanthropic goals.</div><div></div><div><b><br>
Key Responsibilities &amp; Essential Functions</b></div><div></div><div><b><br>
CRM &amp; Database Administration</b></div><ul><li>
Serves as primary administrator for the Development Department CRM/database, including gift entry, constituent record management, data integrity, coding consistency, mailing list maintenance, and ongoing database hygiene.</li><li>
Maintains accuracy and completeness of donor and gift records across all fundraising systems.</li><li>
Oversees data imports, constituent updates, segmentation lists, and reporting preparation.</li><li>
Assists in identifying and implementing database best practices and process improvements.</li></ul><div></div><div><b><br>
Gift Processing &amp; Stewardship Administration</b></div><ul><li>
Processes charitable contributions and pledge payments in a timely and accurate manner.</li><li>
Generates and coordinates donor acknowledgement and stewardship correspondence.</li><li>
Maintains organized digital and physical fundraising records and documentation archives.</li><li>
Tracks donor stewardship activities and supports acknowledgement workflows.</li></ul><div></div><div><b><br>
Reporting &amp; Analytics Support</b></div><ul><li>
Prepares standard and customized fundraising reports, donor lists, queries, and dashboard support materials for leadership, board engagement, campaigns, and events.</li><li>
Supports reporting needs related to fundraising performance, donor activity, and campaign tracking.</li><li>
Maintains fundraising reporting systems and ensures accuracy and consistency of donor and gift data.</li><li>
Assists with prospect research preparation and institutional fundraising support activities.</li></ul><div></div><div><b><br>
Finance &amp; Reconciliation Coordination</b></div><ul><li>
Coordinates gift documentation and reconciliation processes with the Finance team to ensure accuracy and integrity of fundraising revenue records.</li><li>
Assists with tracking event revenue, donor records, and reconciliation procedures.</li><li>
Supports audit preparation and fundraising documentation requests as needed.</li></ul><div></div><div><b><br>
Events &amp; Administrative Support</b></div><ul><li>
Provides operational and logistical support for fundraising events, donor stewardship activities, board functions, and special initiatives.</li><li>
Supports donor mailings, meeting preparation, sponsorship tracking, and event coordination activities.</li><li>
Assists with incoming in-kind donations and related coordination efforts.</li><li>
Serves as support for departmental administrative and operational projects as assigned.</li></ul><div></div><div><b><br>
Community &amp; Professional Communication</b></div><ul><li>
Maintains professional and collaborative working relationships with staff, donors, volunteers, board members, and external stakeholders.</li><li>
Responds to donor and stakeholder communications in a timely and professional manner.</li><li>
Participates in departmental meetings, trainings, and organizational initiatives as required.</li></ul><div></div><div><b><br>
Qualifications, Education &amp; Experience</b></div><ul><li>
Bachelor&rsquo;s Degree preferred.</li><li>
2&ndash;4 years of relevant development operations, fundraising administration, or CRM/database experience preferred.</li><li>
Experience with fundraising CRM/database systems required; Raiser&rsquo;s Edge NXT experience strongly preferred.</li><li>
Experience with gift processing, reporting, and donor stewardship administration preferred.</li><li>
Experience in nonprofit fundraising or advancement operations preferred.</li></ul><div></div><div><b><br>
Skills &amp; Competencies</b></div><ul><li>
Exceptional attention to detail and organizational skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to manage multiple priorities and deadlines effectively.</li><li>
Strong proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.</li><li>
Experience working with relational databases and reporting systems.</li><li>
Ability to work independently and collaboratively within a team environment.</li><li>
Strong customer service and interpersonal skills.</li><li>
Commitment to Urban Pathways&rsquo; mission, vision, and values.</li><li>
Willingness to work a flexible schedule including some evenings and weekends.</li></ul><div></div><p><b><br>
Capabilities</b></p><ul><li>Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.).</li><li>Desire to perform the essential functions of this job.</li><li>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li><li>Comfortable with using public transportation to travel to and from various programs sites.</li></ul></div>

Development Operations Associate

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>Join Chase and help shape the future of international payments. As a Product Manager, you'll lead strategy and execution for cross-border payments, delivering innovative solutions that enhance the customer experience and drive digital transformation. Collaborate with talented colleagues and make a direct impact on how customers move money globally.</p><p>
As a Product Manager in Connected Commerce on the Cross Border Payments team, you will serve as the strategic and execution lead for cross-border payments strategy and innovation. You will manage product features from conception to implementation, support successful product releases, and lead digital transformation at scale. Your expertise in product delivery, technical execution, and stakeholder engagement will help deliver frictionless, user-centric products in a fast-evolving digital ecosystem.</p><p><b>
Job responsibilities</b></p><ul><li>
Lead the cross-border payments customer experience, leveraging innovative solutions such as blockchain technology and digital assets.</li><li>
Drive the development and implementation of new international remittance features from ideation to completion.</li><li>
Lead large-scale cross-functional workstreams, including teams across Technology, Design, Finance, Legal, Risk, and Operations, in the prioritization and development of product features.</li><li>
Conduct product reviews, strategy sessions with leadership, and use data-driven decision-making to influence the product roadmap.</li><li>
Drive execution, deployment, and continuous refinement of customer-facing capabilities across digital and non-digital channels.</li><li>
Provide input on business metrics, including OKRs, and ensure alignment with customer needs and business goals.</li><li>
Manage internal risk and compliance review processes to support launches and maintain a strong control environment.</li><li>
External relationship experience with 3rd parties</li><li>
Foster a culture of ownership, agility, and controlled risk-taking to achieve results.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Bachelor's degree or equivalent experience.</li><li>
4+ years of product development experience.</li><li>
Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives.</li><li>
Strong ability to analyze opportunities, build business cases, recommend solutions, and communicate effectively to all levels of management.</li><li>
Experience working with Agile methodologies and tools.</li><li>
Experience managing an established book of work with complex delivery items.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Master's degree in product or analytics-related fields.</li><li>
Product experience in the payments or financial industry.</li><li>
Understanding of blockchain technology and traditional international payment rails.</li><li>
Experience leading high-performing product or strategy teams.</li><li>
Knowledge of control and compliance frameworks related to payments.</li></ul><p>
</p><p>Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
</p><b>ABOUT US</b><br>
<br>
<br>
<p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p></p><p>Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
<br>
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.<br>
</div><div></div><br>
<div>We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.</div></div>

International Payments Product Associate

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<div>Help shape the future of enterprise AI experiences by partnering across product, technology, design, and business teams to deliver impactful AI-powered capabilities, improve product execution, and drive adoption of emerging technologies.<br>
Join the Product GPT team and help define, build, and enhance AI-powered experiences that improve how internal customers discover information, create product artifacts, and execute work across the product development lifecycle.<br>
As a Senior Product Associate in the Product GPT team, you will partner closely with Product Managers, Engineers, Designers, Researchers, and Business Stakeholders to identify opportunities, define requirements, validate solutions, and support delivery of AI-enabled capabilities. You will contribute throughout the product lifecycle, including discovery, requirements definition, prioritization, testing, release readiness, adoption measurement, and continuous improvement.<br>
</div><div>This role is ideal for a product professional who combines strong product fundamentals with technical curiosity, analytical thinking, and a passion for emerging AI technologies.<br>
</div><div><b>Job Responsibilities</b><br>
</div><ul><li>Partner with Product Managers, Engineers, Designers, and other stakeholders to identify opportunities and deliver product enhancements from discovery through release.</li></ul>
<ul><li>Translate business needs, user feedback, and strategic objectives into clear requirements, epics, user stories, and acceptance criteria.</li></ul>
<ul><li>Participate in product discovery activities, including stakeholder interviews, user research, workflow analysis, and solution exploration.</li></ul>
<ul><li>Support backlog refinement, prioritization discussions, sprint planning, and other Agile delivery activities.</li></ul>
<ul><li>Execute and coordinate product validation activities, including user acceptance testing, feature validation, regression testing, and release readiness reviews.</li></ul>
<ul><li>Analyze product usage metrics, stakeholder feedback, and operational data to identify opportunities for product improvement and adoption growth.</li></ul>
<ul><li>Partner with technology teams to understand system workflows, integrations, dependencies, and implementation tradeoffs.</li></ul>
<ul><li>Support communication and alignment across cross-functional stakeholders throughout the delivery lifecycle.</li></ul>
<ul><li>Contribute to KPI and OKR definition, measurement, reporting, and continuous optimization efforts.</li></ul>
<ul><li>Evaluate AI-enabled experiences and product outputs to help ensure usefulness, quality, consistency, and user value.</li></ul>
<ul><li>Identify opportunities to improve product development processes, product tooling, team effectiveness, and operational efficiency.</li></ul>
<div></div><div><b>Required Qualifications, Capabilities, and Skills</b><br>
</div><ul><li>4+ years of experience in Product Management, Product Operations, Business Analysis, Technology Delivery, User Experience, or a related discipline.</li></ul>
<ul><li>Experience participating in product discovery, requirements definition, and solution development activities.</li></ul>
<ul><li>Experience creating requirements, epics, user stories, process flows, or related product artifacts.</li></ul>
<ul><li>Strong understanding of the Product Development Life Cycle (PDLC) and Agile delivery methodologies.</li></ul>
<ul><li>Demonstrated ability to work effectively with product, technology, design, operations, and business stakeholders.</li></ul>
<ul><li>Strong written, verbal, and visual communication skills, including the ability to communicate technical concepts to non-technical audiences.</li></ul>
<ul><li>Experience using data, metrics, customer insights, and stakeholder feedback to inform decision making.</li></ul>
<ul><li>Strong analytical, problem-solving, and organizational skills.</li></ul>
<ul><li>Demonstrated ability to operate independently and effectively within a fast-paced, matrixed organization.</li></ul>
<ul><li>Proven ability to build trusted working relationships and drive alignment across diverse stakeholder groups.</li></ul><div>
</div><ul><li>Comfort and flexibility with fast-changing priorities, toolsets, and product surfaces.
</li></ul><div></div><div><b>Preferred Qualifications, Capabilities, and Skills</b><br>
</div><ul><li>Experience working on AI-enabled, machine learning, or intelligent automation products.</li></ul>
<ul><li>Familiarity with Large Language Models (LLMs), Generative AI concepts, agentic workflows, and or human-in-the-loop systems.</li></ul>
<ul><li>Experience using AI tools such as Microsoft Copilot, ChatGPT, Claude Code, GitHub Copilot, or similar technologies in professional workflows.</li></ul>
<ul><li>Experience evaluating AI-generated outputs and identifying opportunities to improve quality, accuracy, and usability.</li></ul>
<div>- Technical fluency with APIs, system integrations, data flows, and modern software delivery practices such as Spec Driven Development, Test Driven Development, and agentic PDLC - SDLC pipelines.<br>
</div><ul><li>Experience defining and measuring product success metrics, KPIs, and adoption outcomes.</li></ul>
<ul><li>Background supporting testing, quality assurance, UAT release validation, ideally within financial services, fintech, enterprise environments and large, matrixed organizations; strong interest in emerging tech and continuous learning.</li></ul><div>
</div><p><b>Additional Information</b></p><p>
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase &amp; Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT). This role is not eligible for relocation assistance.</p>
<b>ABOUT US</b><br>
<br>
<br>
<p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p></p><p>Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
<br>
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.<br>
</div><div></div><br>
<div>The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.</div></div>

Senior Product Associate

Syndax Pharmaceuticals

<div>
 <strong>
  Position Description:
  <br/>
  <br/>
 </strong>
 The Contractor, Clinical Trial Associate will work with Clinical Operations team to support the conduct of clinical trials. The Clinical Trial Associate may provide support for various clinical trials and may manage certain aspects of the clinical trials. The Clinical Trial Associate will partner with the Clinical Project Managers and Clinical Trial Managers to ensure studies are completed on time, within budget, and in compliance with SOPs, FDA regulations and ICH/GCP guidelines.
 <br/>
 <br/>
 <strong>
  Responsibilities and Duties:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain the Trial Master Files (TMF): Responsible for the on-going management of the TMF for assigned clinical trials. This is inclusive of receipt, review, QC, tracking and filing of all documents per the Syndax SOPs required within the conduct of assigned clinical trials.
  </li>
  <li>
   Ensure TMF is inspection ready
  </li>
  <li>
   Provide TMF metrics to internal and external stakeholders
  </li>
  <li>
   Work closely with all cross functions to adhere to the trial master oversight plan
  </li>
  <li>
   Assist with the development and maintenance of tracking tools for patient recruitment, site ramp-up, monitoring visits and site payments.
  </li>
  <li>
   Work with Clinical Operations to assist in the oversight of CROs, as appropriate, to ensure the successful conduct of clinical trials, including attending and participating in Clinical Trial Working Groups as needed.
  </li>
  <li>
   Assist in reviewing monitoring visit reports to ensure proper conduct and oversight as needed.
  </li>
  <li>
   Review site-specific Informed Consent Forms
  </li>
  <li>
   Track site feasibility questionnaires
  </li>
  <li>
   Assist in the planning of various meetings and events for the Clinical Operations Team
  </li>
  <li>
   Reconcile invoices to their corresponding contracts and budget and assist with investigator site payments.
  </li>
  <li>
   Prepare and manages study communications including newsletters and study updates
  </li>
  <li>
   Records, prepares and distributes meeting minutes for assigned clinical trials or as designated by the VP of Clinical Operations.
  </li>
  <li>
   Work closely with Clinical Trial Managers to assist with preparation of all external and internal documentation for assigned trials to ensure it's completed in accordance with GCP regulatory requirements and consistent with the study protocol.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Two years&rsquo; experience in Veeva Vault
  </li>
  <li>
   Two or more years&rsquo; experience in clinical operations- experience in both a CRO and Sponsor setting desired.
  </li>
  <li>
   Knowledge of FDA regulatory requirements and ICH/GCP guidelines essential
  </li>
  <li>
   Demonstrated efficiency in partnering with CROs and vendors
  </li>
  <li>
   Computer proficiency (Veeva TMF, Word, Excel, PowerPoint, Smart Sheet)
  </li>
  <li>
   Work proactively and efficiently in a fast-paced, high change environment
  </li>
  <li>
   Excellent written and oral communication skills
  </li>
  <li>
   Outstanding organization skills
  </li>
  <li>
   Bachelor's degree desired, preferably in a science or healthcare related discipline
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location
 </strong>
 : While our corporate headquarters are located in New York City, this position is open to candidates from any location with a preference for east coast locations.
 <br/>
 <br/>
 <strong>
  About Syndax:
  <br/>
  <br/>
 </strong>
 Syndax Pharmaceuticals is a commercial-stage biopharmaceutical company advancing innovative cancer therapies. Highlights of the Company&rsquo;s pipeline include a menin inhibitor for R/R acute leukemia and a monoclonal antibody that blocks the CSF-1 receptor for chronic graft-versus-host disease. Fueled by our commitment to reimagining cancer care, Syndax is working to unlock the full potential of its pipeline and is conducting several clinical trials across the continuum of treatment. For more information, please visit www.syndax.com/ or follow the Company on X and LinkedIn.
 <br/>
 <br/>
 <em>
  Syndax Pharmaceuticals is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
  <br/>
  <br/>
 </em>
</div>


Contractor, Clinical Trial Associate

Sony Music Global Job Board

<div><h2 class="jobSectionHeader"><b>About The Orchard:</b></h2>
<p>
The Orchard is a leading global music distributor and Artist &amp; Label services company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and adapt in the dynamic global music industry. We specialize in being artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical distribution solutions. The Orchard's comprehensive artist &amp; label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.</p>
<p>
The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.</p>
<p>
We are seeking an experienced and innovative Associate Director of Audience Development to join our New York-based Marketing Strategy &amp; Audience Development team. This role will lead the day-to-day strategy and hands-on execution of first-party fan data acquisition campaigns (email &amp; SMS), with a particular focus on building high-intent email and SMS audiences that can be converted into e-commerce merchandise buyers &amp; beyond.</p>
<p>
Reporting to the Vice President, Audience Development, this role combines strategic thinking, hands-on campaign execution and data-driven performance optimization. You'll leverage proprietary technology, paid and organic marketing channels, live events and third-party audience tools to deliver measurable growth for artists and label partners across multiple genres and career stages.</p>
<p>
Please note: This is a hands-on role that will occasionally require evening or weekend work to support priority releases &amp; live events.</p>
<h2 class="jobSectionHeader"><b>
What you'll do:</b></h2>
<ul><li>Office- first role, in office 4 days a week.</li>
</ul><h3 class="jobSectionHeader"><b>First-Party Data Acquisition Strategy</b></h3>
<ul><li>Partnering closely with our Marketing Strategists, you'll lead the day-to-day development and execution of strategies that grow artists' first-party fan audiences across email &amp; SMS.</li>
<li>Use data to identify the right value exchange for each audience, including exclusive content, early merchandise access, contests, ticket presales, live-event activations and other fan experiences.</li>
<li>Develop scalable acquisition frameworks &amp; benchmarks that can be adapted across artists, genres, &amp; campaign types.</li>
<li>Partner closely with the Associate Director, Fan Engagement &amp; CRM to ensure newly acquired fans enter CRM lifecycle journeys and receive a cohesive experience from initial sign-up through conversion and retention.</li>
</ul><h3 class="jobSectionHeader"><b>Campaign Execution &amp; Optimization</b></h3>
<ul><li>Support our Marketing Strategists by owning the end-to-end execution of fan acquisition campaigns, including campaign planning, audience strategy, platform setup, landing pages, sign-up flows, testing, launch and performance reporting.</li>
<li>Collaborate with Marketing Strategy &amp; Global Paid Media teams to develop and optimize impactful paid lead-generation campaigns across Meta, TikTok and other relevant platforms.</li>
<li>Establish testing frameworks and best practices across landing pages, forms, incentives, messaging and acquisition channels to improve both the volume and quality of acquired fans.</li>
</ul><h3 class="jobSectionHeader"><b>E-Commerce &amp; Revenue Growth</b></h3>
<ul><li>Partner with D2C, CRM and Marketing Strategy teams to connect your acquisition campaigns to downstream product discovery, sales conversion and repeat-purchase opportunities.</li>
<li>Use transactional and behavioral data to identify the channels, campaigns and fan segments most likely to generate merchandise revenue.</li>
<li>Collaborate with the Associate Director, Fan Engagement &amp; CRM to build clear handoff strategies that move newly acquired fans into personalized welcome, nurture and conversion journeys.</li>
<li>Collaborate with the Associate Director, Fan Engagement &amp; CRM and Global Paid Media to evaluate acquisition performance beyond initial sign-up volume, using metrics such as cost per acquired fan, subscriber quality, engagement, first-purchase conversion, revenue per acquired fan and return on investment.</li>
</ul><h3 class="jobSectionHeader"><b>Audience Insights, Measurement &amp; Reporting</b></h3>
<ul><li>Develop reporting frameworks that connect fan acquisition activity to downstream engagement, streaming, ticketing and e-commerce outcomes.</li>
<li>Define campaign KPIs and benchmarks across acquisition channels, markets, artists and campaign types.</li>
<li>Analyze fan behavior to identify high-value audience segments, acquisition sources and conversion patterns.</li>
<li>Translate performance data into clear, actionable recommendations for internal teams, artists and label partners.</li>
<li>Build case studies and best-practice guidance that can help scale successful acquisition strategies across the organization.</li>
</ul><h3 class="jobSectionHeader"><b>Tools, Technology &amp; Innovation</b></h3>
<ul><li>Oversee the strategic use of proprietary and third-party audience acquisition tools, landing-page platforms and CRM integrations.</li>
<li>Identify opportunities to improve fan sign-up experiences, progressive data collection, audience segmentation, consent management and data enrichment.</li>
<li>Partner with Product, Design &amp; Engineering teams to help guide the development of tools and features that improve first-party data acquisition and measurement.</li>
<li>Collaborate with Marketing Strategy, Relationship Management, Fan Engagement &amp; CRM, Privacy and Product, Design &amp; Engineering teams to ensure acquisition campaigns comply with global privacy and consent requirements.</li>
<li>Support the Vice President, Audience Development in evaluating and testing new fan acquisition technologies, platforms and partners.</li>
<li>Monitor emerging audience-development trends within music and across industries such as gaming, sports, television, film and retail.</li>
</ul><h3 class="jobSectionHeader"><b>Cross-Functional Collaboration &amp; Education</b></h3>
<ul><li>Partner with Relationship Management, Global Paid Media &amp; Growth Strategy, Brand Marketing, Fan Engagement &amp; CRM, D2C e-commerce and Marketing Strategy teams to integrate first-party data acquisition into artist campaigns.</li>
<li>Serve as an audience-development thought leader internally and as a trusted advisor to artist and label partners, providing best-practice guidance and data-driven recommendations.</li>
<li>Educate internal teams and clients on the role first-party fan data can play in driving long-term audience ownership and commercial growth.</li>
<li>Support the Vice President, Audience Development in educating marketers across global markets on acquisition strategies appropriate to their local audiences, platforms, cultures and privacy requirements.</li>
<li>Help establish repeatable processes that make audience acquisition a consistent component of priority artist and release campaigns.</li>
</ul><h2 class="jobSectionHeader"><b>Who you are:</b></h2>
<ul><li>5+ years of audience development, digital marketing, fan acquisition, growth marketing or related experience within music, entertainment or another consumer-focused industry, including e-commerce experience.</li>
<li>Proven track record of growing first-party email and SMS audiences and connecting that growth to measurable business outcomes.</li>
<li>Hands-on experience developing and executing lead-generation campaigns across paid, organic, artist-owned and partner channels.</li>
<li>Experience with audience and marketing platforms such as Klaviyo, Laylo, Salesforce, Braze or similar tools, as well as e-commerce platforms like Shopify.</li>
<li>Understanding of conversion funnels, landing-page optimization, audience targeting, A/B testing and customer acquisition economics.</li>
<li>Deep understanding of first-party data strategy, including value exchange, audience segmentation, consent management and data privacy best practices such as GDPR and CCPA.</li>
<li>Strong analytical skills, with experience using dashboards and KPI reporting to evaluate acquisition quality and downstream conversion.</li>
<li>Excellent communicator and collaborator who can advise multiple stakeholders and translate complex audience strategies into clear, actionable plans.</li>
<li>Comfortable balancing strategic planning with detailed, hands-on campaign execution.</li>
<li>Passionate about music, fan behavior, e-commerce and the use of technology to build lasting artist-fan relationships.</li>
<li>Intrinsically motivated to find new and exciting ways to identify and acquire music fans, with a curious mindset and a strong desire to test, learn and scale successful approaches.</li>
<li>Comfortable working flexible hours when needed to support our partners, live events and high-priority releases.</li>
</ul><h2 class="jobSectionHeader"><b>What we give you:</b></h2>
<ul><li>You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day</li>
<li>A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best</li>
<li>An attractive and comprehensive benefits package including medical, dental, vision, life &amp; disability coverage, and 401K + employer matching</li>
<li>Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans</li>
<li>Investment in your professional growth and development enabling you to thrive in our vibrant community.</li>
<li>The space to accelerate progress, positively disrupt, and create what happens next</li>
<li>Time off for a winter recess</li>
</ul>
<p><i>The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.</i></p></div>

Associate Director, Audience Development - The Orchard

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>At JPMorgan Chase, AI and technology promote our global operations with unmatched scale and speed. We invest over $18 billion annually in innovation, data leverage, and security to shape the future for our clients, communities, and employees. The Chief Data &amp; Analytics Office (CDAO) accelerates our data and analytics journey, with the Machine Learning Center of Excellence (MLCOE) creating and deploying solutions for complex business challenges. By ensuring data quality and leveraging insights, the CDAO supports our commercial goals, enhancing productivity and risk management through AI and machine learning. The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.</p>
<p></p><p>As a Machine Learning Scientist &ndash; Natural Language Processing (NLP) - Senior Associate, you will own the full lifecycle of developing and deploying machine learning solutions, from ideation to production. Acting as a leading voice within JPMC on all things Generative AI (GenAI), you will partner closely with all lines of business to innovate new solutions that drive transformational change for the bank. You will actively participate in our knowledge sharing community, representing your work inside and outside of the firm at leading industry conferences amongst peers and leaders in the space. We seek someone who excels in a highly collaborative, fast-paced environment, and holds a strong passion for machine learning to make a significant impact at a leading global financial institution.</p>
<p></p><p>Job responsibilities
</p><ul><li>Research and develop state-of-the-art machine learning models to solve real-world problems and apply them to tasks involving Generative AI (GenAI)
</li><li>Act as a thought partner for JPMC leaders and help the business identify and implement new machine learning methods that deliver impact
</li><li>Drive cross-functional collaboration with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy, and Business Management to deploy solutions into production
</li><li>Lead firm-wide initiatives by developing large-scale frameworks to accelerate the application of machine learning models across different areas of the business
</li></ul><p></p><p>Required qualifications, capabilities, and skills</p>
<ul><li>PhD in a quantitative discipline, e.g., Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science, OR an MS with at least 2 years of industry or research experience in the field
</li><li>Solid background in Generative AI (GenAI) and hands-on experience and solid understanding of machine learning and deep learning methods and toolkits (e.g., TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
</li><li>Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
</li><li>Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments
</li><li>Solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences
</li></ul><p></p><p>Preferred qualifications, capabilities, and skills
</p><ul><li>Strong background in Mathematics and Statistics; Familiarity with the financial services industries and continuous integration models and unit test development
</li><li>Knowledge in search/ranking or Meta Learning
</li><li>Experience with A/B experimentation and data/metric-driven product development, cloud-native deployment in a large-scale distributed environment, and ability to develop and debug production-quality code
</li><li>Published research in areas of Machine Learning or Deep Learning at a major conference or journal
</li></ul><p></p><p>#MLCOE_jobs</p>
<p>#CDAO_CAO_jobs</p>
<b>ABOUT US</b><br>
<br>
<br>
<div><div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b>
<br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.</div>

Machine Learning Scientist - Natural Language Processing (NLP) - Senior Associate - Machine Learning Center of Excellence

Sony Music Entertainment

<div></div><div><div>Marketing</div><div></div><div>
New York</div></div>
<br><div><h2 class="jobSectionHeader"><b>About The Orchard:</b></h2>
<div>
The Orchard is a leading global music distributor and Artist &amp; Label services company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and adapt in the dynamic global music industry. We specialize in being artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical distribution solutions. The Orchard&rsquo;s comprehensive artist &amp; label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.</div>
<p>
The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.</p>
<p>
We are seeking an experienced and innovative Associate Director of Audience Development to join our New York-based Marketing Strategy &amp; Audience Development team. This role will lead the day-to-day strategy and hands-on execution of first-party fan data acquisition campaigns (email &amp; SMS), with a particular focus on building high-intent email and SMS audiences that can be converted into e-commerce merchandise buyers &amp; beyond.</p>
<p>
Reporting to the Vice President, Audience Development, this role combines strategic thinking, hands-on campaign execution and data-driven performance optimization. You&rsquo;ll leverage proprietary technology, paid and organic marketing channels, live events and third-party audience tools to deliver measurable growth for artists and label partners across multiple genres and career stages.</p>
<p>
Please note: This is a hands-on role that will occasionally require evening or weekend work to support priority releases &amp; live events.</p>
<h2 class="jobSectionHeader"><b>
What you'll do:</b></h2>
<ul><li>Office- first role, in office 4 days a week.</li>
</ul><h3 class="jobSectionHeader"><b>First-Party Data Acquisition Strategy</b></h3>
<ul><li>Partnering closely with our Marketing Strategists, you&rsquo;ll lead the day-to-day development and execution of strategies that grow artists&rsquo; first-party fan audiences across email &amp; SMS.</li>
<li>Use data to identify the right value exchange for each audience, including exclusive content, early merchandise access, contests, ticket presales, live-event activations and other fan experiences.</li>
<li>Develop scalable acquisition frameworks &amp; benchmarks that can be adapted across artists, genres, &amp; campaign types.</li>
<li>Partner closely with the Associate Director, Fan Engagement &amp; CRM to ensure newly acquired fans enter CRM lifecycle journeys and receive a cohesive experience from initial sign-up through conversion and retention.</li>
</ul><h3 class="jobSectionHeader"><b>Campaign Execution &amp; Optimization</b></h3>
<ul><li>Support our Marketing Strategists by owning the end-to-end execution of fan acquisition campaigns, including campaign planning, audience strategy, platform setup, landing pages, sign-up flows, testing, launch and performance reporting.</li>
<li>Collaborate with Marketing Strategy &amp; Global Paid Media teams to develop and optimize impactful paid lead-generation campaigns across Meta, TikTok and other relevant platforms.</li>
<li>Establish testing frameworks and best practices across landing pages, forms, incentives, messaging and acquisition channels to improve both the volume and quality of acquired fans.</li>
</ul><h3 class="jobSectionHeader"><b>E-Commerce &amp; Revenue Growth</b></h3>
<ul><li>Partner with D2C, CRM and Marketing Strategy teams to connect your acquisition campaigns to downstream product discovery, sales conversion and repeat-purchase opportunities.</li>
<li>Use transactional and behavioral data to identify the channels, campaigns and fan segments most likely to generate merchandise revenue.</li>
<li>Collaborate with the Associate Director, Fan Engagement &amp; CRM to build clear handoff strategies that move newly acquired fans into personalized welcome, nurture and conversion journeys.</li>
<li>Collaborate with the Associate Director, Fan Engagement &amp; CRM and Global Paid Media to evaluate acquisition performance beyond initial sign-up volume, using metrics such as cost per acquired fan, subscriber quality, engagement, first-purchase conversion, revenue per acquired fan and return on investment.</li>
</ul><h3 class="jobSectionHeader"><b>Audience Insights, Measurement &amp; Reporting</b></h3>
<ul><li>Develop reporting frameworks that connect fan acquisition activity to downstream engagement, streaming, ticketing and e-commerce outcomes.</li>
<li>Define campaign KPIs and benchmarks across acquisition channels, markets, artists and campaign types.</li>
<li>Analyze fan behavior to identify high-value audience segments, acquisition sources and conversion patterns.</li>
<li>Translate performance data into clear, actionable recommendations for internal teams, artists and label partners.</li>
<li>Build case studies and best-practice guidance that can help scale successful acquisition strategies across the organization.</li>
</ul><h3 class="jobSectionHeader"><b>Tools, Technology &amp; Innovation</b></h3>
<ul><li>Oversee the strategic use of proprietary and third-party audience acquisition tools, landing-page platforms and CRM integrations.</li>
<li>Identify opportunities to improve fan sign-up experiences, progressive data collection, audience segmentation, consent management and data enrichment.</li>
<li>Partner with Product, Design &amp; Engineering teams to help guide the development of tools and features that improve first-party data acquisition and measurement.</li>
<li>Collaborate with Marketing Strategy, Relationship Management, Fan Engagement &amp; CRM, Privacy and Product, Design &amp; Engineering teams to ensure acquisition campaigns comply with global privacy and consent requirements.</li>
<li>Support the Vice President, Audience Development in evaluating and testing new fan acquisition technologies, platforms and partners.</li>
<li>Monitor emerging audience-development trends within music and across industries such as gaming, sports, television, film and retail.</li>
</ul><h3 class="jobSectionHeader"><b>Cross-Functional Collaboration &amp; Education</b></h3>
<ul><li>Partner with Relationship Management, Global Paid Media &amp; Growth Strategy, Brand Marketing, Fan Engagement &amp; CRM, D2C e-commerce and Marketing Strategy teams to integrate first-party data acquisition into artist campaigns.</li>
<li>Serve as an audience-development thought leader internally and as a trusted advisor to artist and label partners, providing best-practice guidance and data-driven recommendations.</li>
<li>Educate internal teams and clients on the role first-party fan data can play in driving long-term audience ownership and commercial growth.</li>
<li>Support the Vice President, Audience Development in educating marketers across global markets on acquisition strategies appropriate to their local audiences, platforms, cultures and privacy requirements.</li>
<li>Help establish repeatable processes that make audience acquisition a consistent component of priority artist and release campaigns.</li>
</ul><h2 class="jobSectionHeader"><b>Who you are:</b></h2>
<ul><li>5+ years of audience development, digital marketing, fan acquisition, growth marketing or related experience within music, entertainment or another consumer-focused industry, including e-commerce experience.</li>
<li>Proven track record of growing first-party email and SMS audiences and connecting that growth to measurable business outcomes.</li>
<li>Hands-on experience developing and executing lead-generation campaigns across paid, organic, artist-owned and partner channels.</li>
<li>Experience with audience and marketing platforms such as Klaviyo, Laylo, Salesforce, Braze or similar tools, as well as e-commerce platforms like Shopify.</li>
<li>Understanding of conversion funnels, landing-page optimization, audience targeting, A/B testing and customer acquisition economics.</li>
<li>Deep understanding of first-party data strategy, including value exchange, audience segmentation, consent management and data privacy best practices such as GDPR and CCPA.</li>
<li>Strong analytical skills, with experience using dashboards and KPI reporting to evaluate acquisition quality and downstream conversion.</li>
<li>Excellent communicator and collaborator who can advise multiple stakeholders and translate complex audience strategies into clear, actionable plans.</li>
<li>Comfortable balancing strategic planning with detailed, hands-on campaign execution.</li>
<li>Passionate about music, fan behavior, e-commerce and the use of technology to build lasting artist-fan relationships.</li>
<li>Intrinsically motivated to find new and exciting ways to identify and acquire music fans, with a curious mindset and a strong desire to test, learn and scale successful approaches.</li>
<li>Comfortable working flexible hours when needed to support our partners, live events and high-priority releases.</li>
</ul><h2 class="jobSectionHeader"><b>What we give you:</b></h2>
<ul><li>You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day</li>
<li>A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best</li>
<li>An attractive and comprehensive benefits package including medical, dental, vision, life &amp; disability coverage, and 401K + employer matching</li>
<li>Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans</li>
<li>Investment in your professional growth and development enabling you to thrive in our vibrant community.</li>
<li>The space to accelerate progress, positively disrupt, and create what happens next</li>
<li>Time off for a winter recess</li>
</ul>
<div><i>The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.</i></div><div><div><div>
The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.</div><div>
New York Pay Range</div><div>
$85,000&mdash;$100,000 USD</div></div></div></div>

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Associate Director, Audience Development - The Orchard

Machine Learning Scientist - Natural Language Processing (NLP) - Senior Associate - Machine Learning Center of Excellence

Associate Director, Audience Development - The Orchard