operations associate

product manager

associate, sales

bizops associate

customer operations representative Jobs in New York

customer operations representative

product operations associate

Grüns

<div><div>We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process!</div><h2 class="jobSectionHeader">
About the role</h2>

As a BizOps Associate at Gr&uuml;ns, you will apply strategic skills combined with your quantitative abilities and experience in data-driven analysis to drive growth, improve the bottom line, and surface new opportunities. You will work closely with talented, driven leaders across different departments to develop and test new strategies. You will actively influence product design and acquisition strategy to deliver compelling value to the customer while optimizing for the P&amp;L. This role reports directly to Sr. Manager, BizOps.

This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a bi-annual basis for amazing off-sites where we can connect IRL.
<h2 class="jobSectionHeader">
In this role, you will:</h2>
<ul><li>Identify business challenges and opportunities for improvement and leverage data in a creative and analytical manner to make strategic or tactical recommendations.</li>
<li>Involve problem frameworks; develop hypotheses, tests, and analysis to inform solution development; lead implementation efforts; and develop monitoring plans for successful execution of projects.</li>
<li>Build and navigate data comfortably to solve key business problems, answer ad hoc requests, and report on key metrics for needs both within the Finance team and across the business to key stakeholders.</li>
<li>Develop &amp; maintain financial models to forecast financial impact of new strategies, opportunities, and risks and measure actual performance against forecasts.</li>
<li>Perform modeling/analytics to assist new product and pricing strategies.</li>
<li>Support direct-to-consumer marketing efforts, evaluate new channels, and optimize existing strategies.</li>
<li>Identify and refine KPI metrics to target to monitor business performance and improvement.</li>
</ul><h2 class="jobSectionHeader">We're looking for someone who has:</h2>
<ul><li>BS/MS Degree in a quantitative or computational field</li>
<li>4+ years experience in data analytics in corporate, consulting, or investment banking</li>
<li>Exceptional communication skills with technical and non-technical audiences, able to influence your partners using clear, concise insights and recommendations through strong data-driven analyses</li>
<li>High proficiency with Excel/Google Sheets and PowerPoint/Google Slides</li>
<li>Expertise with SQL, with R and/or Python knowledge preferred</li>
<li>Exceptional thought partnership skills, able to own direct relationships with stakeholders and build credibility through clarity and judgment</li>
<li>Strong statistical skills and intuition for solving problems in both consumer-facing and internal product areas</li>
<li>Experience with Cloud Computing (Google Cloud) platforms preferred</li>
</ul>
To Apply: Please enter your info and share a bit about yourself with us below. We ask that you do not use Chat GPT or similar tools to answer these questions, as it is our hope to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you'll hear plenty more about that if you join us.

At Gr&uuml;ns, we're committed to providing a competitive total compensation package&mdash;grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is between $120,000-$135,000 depending on experience.

Beyond base salary, we offer competitive equity packages and a comprehensive set of benefits designed to support the well-being, growth, and balance of our team.<div>
A bit about us...

At Gr&uuml;ns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you.

Like you, we were disappointed. There's an infinite number of &quot;nutrition&quot; companies, all focused on what's best for them &mdash; not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all.

So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Gr&uuml;ns is comprehensive nutrition, made convenient and delicious. 


What we care about...

Autonomy: Only the best work at Gr&uuml;ns. We're all confident, independent leaders. We are proactive. We find opportunities for improvement. Don't ask; just do. When our actions impact other areas of the organization, we communicate with those functional leaders to ensure connectivity.

Growth: We love to take on new challenges, learn new things, and express interest in new functions. &quot;I've never done this before&quot; is not an excuse; it's an opportunity.

Community: We care deeply about each other. We're good humans and provide support wherever we can. We care, not just professionally but personally as well. 


Compensation &amp; Perks:

For every role, we aim to have highly competitive compensation and opportunity for impact and career growth.

Everyone at Gr&uuml;ns works hard, but we believe in wellness and balance too. We have super strong benefits coverage - for you and your family, generous PTO, free Gr&uuml;ns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!</div></div>

BizOps Associate

IV Drips

<div>About IVDRIPS 
IVDRIPS is a rapidly expanding wellness company providing premium IV therapy and medical services 
across the country. We operate in a fast-paced environment and pride ourselves on exceptional patient 
care, seamless logistics, and a strong, supportive team culture. We&rsquo;re looking for someone who&rsquo;s 
proactive, organized, and ready to learn the ins and outs of healthcare operations. 

The Role 
This is a highly hands-on operations role where no two days look the same. You&rsquo;ll work directly with the 
Director of Operations and support every function that keeps the company running&mdash;nurse scheduling, 
inventory, event support, compliance, patient logistics, and day-of problem solving. Ideal for someone 
early in their career who wants to learn and grow within a fast-scaling medical services company. 

Key Responsibilities 

Daily Operations 
Schedule nurses and manage appointment logistics across NYC markets 
Track, order, and audit inventory; manage stock across all locations 
Assist with payroll preparation and invoice processing 
Support hiring efforts: job postings, candidate communication, onboarding 
Maintain SOPs, filing systems, and operational dashboards 
Work within Zenoti, Vagaro, HubSpot, and internal systems to maintain accurate operational data 
Troubleshoot scheduling issues and system errors 

Real-Time Problem Solving 
Respond quickly to day-of operational challenges (call-outs, supply shortages, routing issues, 
patient escalations) 
Communicate effectively with nurses and leadership to ensure smooth resolutions 
Maintain operational continuity during high-volume periods

Field &amp; Event Support 
Set up and break down events, trainings, and pop-up activations 
Manage equipment check-in/check-out for field nurses 
Move and transport supplies (ability to lift ~30 lbs required) 
Keep office and treatment spaces organized and fully stocked 
Support occasional evenings/weekends for events or trainings

Team Coordination 
Distribute uniforms and supplies to the field team 
Assist with patient rescheduling and general logistics questions 
Track nurse performance metrics such as AOV, add-ons, and volume 

Compliance &amp; Quality 
Maintain HIPAA-compliant documentation and filing 
Track incident reports, quality issues, and service metrics 
Support regulatory and audit preparation 
Monitor product expiration dates 
Uphold confidentiality and professional standards across all interactions 

Vendor &amp; Growth Support 
Communicate with medical supply vendors and manage purchase orders 
Assist with new location launches and operational setup 
Document processes and operational improvements 
Pull and analyze performance reports as needed

Qualifications 
2+ years in operations, administration, hospitality, or similar hands-on roles 
Extremely organized with strong attention to detail 
Comfortable in a hybrid role (Brooklyn office 3 days per week) 
Able to perform physical tasks and lift up to ~30 lbs 
Strong communicator who thrives under pressure 
Self-starter with an ownership mindset&mdash;anticipates needs and takes initiative 
Reliable, punctual, and team-oriented 
Comfortable traveling between NYC locations as needed</div>

Operations Associate

Banza

<div>
 Location: Remote
 
 
 Who We Are: Banza reimagines your favorite comfort foods, like pasta, pizza, mac &amp; cheese and waffles, using chickpeas. Why? Because we know chickpeas aren't just delicious, they're also one of the most nutritious and sustainable foods. Yet 80% of the country isn't eating enough of them. Our mission is to inspire people to eat more chickpeas and other beans, making a positive impact on human health and the environment. Banza is the fastest-growing pasta brand in the country, and our products are available in 27,000 stores nationwide. We've been named one of TIME Magazine's Best Inventions of the Year, Adweek's Best Food Brand, and are proud to have fans at Good Morning America, The New York Times, Food &amp; Wine, Bon Appetit, and more.
 
 
 Your Mission
 
 
 Banza Operations procures our ingredients, coordinates our manufacturing, handles retail orders, and delivers products to grocers and customers far and wide. As demand for Banza grows, we must continuously adapt our systems to accommodate. Not only are we innovating on the frontier of pasta, but we are also building a flexible and world-class supply chain across all our categories. We are looking for a skilled logistics professional to join our team. If you've ever wanted to scale the operational backbone of a growing food company, here's your chance.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Order Processing and Management: Take full ownership and execute the complete order fulfillment process for assigned customer accounts across various distribution channels.
 </li>
 <li>
 Shipping and Logistics: Plan and coordinate customer shipments to ensure timely and cost-effective delivery of goods.
 </li>
 <li>
 Inventory Management: Monitor inventory levels, identify potential stockouts, and collaborate with internal and external teams to ensure timely fulfillment. Support seasonal and promotional planning efforts to ensure timely product availability.
 </li>
 <li>
 Collaboration and Communication: Work with cross-functional teams (e.g., Sales, Brand Management, Accounting, Marketing) to address order inquiries, resolve shipping delays, dispute chargebacks, and improve fulfillment procedures.
 </li>
 <li>
 Process Analysis and Improvement: Analyze order data, identify trends, and implement process improvements to enhance efficiency and reduce costs.
 </li>
 <li>
 Performance Tracking and Reporting: Track and report key performance indicators (KPIs) related to order accuracy, delivery times, and other relevant metrics.
 
 
 </li>
 </ul>
 Who You Are
 
 
 <ul>
 <li>
 Bachelor's degree in Supply Chain Management, Business, Logistics, or related field.
 </li>
 <li>
 2+ years of experience in supply chain, operations, or distribution planning, ideally within the Consumer Packaged Goods (CPG) industry, demonstrating relevant skills and understanding.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Proficient in Excel, with experience in supply chain planning tools or ERP systems (NetSuite).
 </li>
 <li>
 Knowledge of inventory management and distribution logistics.
 </li>
 <li>
 Excellent communication and organizational skills.
 </li>
 <li>
 Ability to work cross-functionally in a fast-paced environment.
 </li>
 <li>
 Proactively identifies opportunities and independently takes action.
 </li>
 <li>
 Strong sense of ownership and accountability.
 </li>
 <li>
 Passionate about what Banza's doing!
 
 
 </li>
 </ul>
 
 Nice-to-haves
 
 
 
 <ul>
 <li>
 Experience with data visualization tools (e.g., Tableau, Power BI).
 </li>
 <li>
 Understanding of lean principles and continuous improvement methodologies.
 
 
 </li>
 </ul>
 To Apply: Write a cover letter describing why you want to join Banza and why you would be an excellent fit for this role (yes, we actually read every cover letter!) and then apply directly to this posting.
 
 
 We're aware of the research showing that historically underrepresented groups are less likely to apply for a job if they don't believe that they meet all of the criteria. Do you hesitate to submit an application because you believe you need to check every box? Please apply anyway with a thoughtful cover letter! We would love to hear from you to discuss how you can help us build a great team at Banza.
 
 
 
 Compensation
 
 
 
 Our salary ranges are based on verified market data and our philosophy of paying competitively for our size and industry. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. The salary band for this role is $70,000-$83,000. The range is for the expectations as laid out in the job description, however, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.
 
 
 Perks and Benefits
 
 
 <ul>
 <li>
 Equity in Banza
 </li>
 <li>
 Annual Bonus
 </li>
 <li>
 Medical, Dental, and Vision Insurance starting day 1: Banza pays 80% of the monthly premiums for employees and 70% for dependents
 </li>
 <li>
 One Medical Membership
 </li>
 <li>
 Short Term Disability and Life Insurance
 </li>
 <li>
 Flexible Spending Account
 </li>
 <li>
 Commuter Benefits
 </li>
 <li>
 401(k)
 </li>
 <li>
 Paid Time Off: 20 vacation days, 10 holidays, 6 sick days, 2 personal days, a birthday day off, and a 7+ week sabbatical after 5 continuous years of employment.
 </li>
 <li>
 Extended Leave: Short-Term Disability, Parental Leave, and other Paid Family Leave. Support provided by our end-to-end leave management partner, Sparrow
 </li>
 <li>
 New Parents: 12 weeks of paid parental leave plus additional optional leave time to add, and 4 weeks of flexible return to work arrangements.
 </li>
 <li>
 Breast milk shipping service for traveling team members provided by Milk Stork
 </li>
 <li>
 Monthly fitness, internet and phone stipends
 </li>
 <li>
 Monthly lunch stipend to encourage team member connection
 </li>
 <li>
 Annual education stipend
 </li>
 <li>
 Home office set-up stipend
 </li>
 <li>
 Unlimited Pasta, Rice &amp; Mac
 </li>
 <li>
 $500 annual stipend to purchase our pizza and waffles, wherever it's sold
 </li>
 <li>
 Quarterly snack box for remote employees
 </li>
 <li>
 Lively NYC office stocked with snacks and beverages
 </li>
 <li>
 Quarterly in-person and remote events
 
 
 </li>
 </ul>
 Our Commitment: Banza is committed to a diverse and inclusive workforce. To achieve our mission of inspiring people to eat more chickpeas and other beans, we greatly benefit from a range of perspectives, which comes from diversity of all types, at all levels of the organization. Facilitating diversity and inclusion is the smart thing for our business. So we strongly encourage women, veterans, people with all abilities, people of color, and gender nonconforming candidates to apply.
 
 
 Banza is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Banza will consider qualified applicants including those with criminal histories consistent with legal requirements.
 
 
 Banza participates in E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States. As a participating employer, we provide the federal government with Form I-9 information to verify work authorization. For more information about E-Verify, please visit www.e-verify.gov.
 
 
 If you have any questions, please email jobs@eatbanza.com.
</div>

FalconX

<div>
 
 Who are we?
 
 
 
 FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and  cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape.
 
 
 
 What You&rsquo;ll Do:
 
 
 
 
 Immigration Support
 
 
 
 <ul>
 <li>
 Coordinate extensively with external immigration counsel on visa applications, renewals, and complex compliance matters.
 </li>
 <li>
 Assist with the administration of various visa types (e.g., H1-B, L-1, F-1, TN) and EAD processes, ensuring timely and accurate submissions.
 </li>
 <li>
 Own the monthly green card audit process and support green card applications, including document gathering and close collaboration between the respective teams and our immigration counsel.
 </li>
 <li>
 Serve as a primary point of contact for immigration-related inquiries, providing clear and accurate information to employees.
 </li>
 <li>
 Review Falconx&rsquo;s immigration spend on a quarterly basis and provide insights on strategy.
 </li>
 <li>
 Review Falconx&rsquo;s current population and proactively identify a strategy for each case across visa types.
 
 
 </li>
 </ul>
 
 People Operations
 
 
 
 <ul>
 <li>
 Manage leaves of absence, from initiation to ensuring a seamless and high-touch return experience that prioritizes employee well-being and support.
 </li>
 <li>
 Maintain monthly data feeds, benefits invoicing, and be the first point of contact for ad-hoc HR report requests.
 </li>
 <li>
 Support various administrative tasks within the People Operations function to ensure smooth day-to-day operations.
 </li>
 <li>
 Perform other duties as assigned to support the overall goals and objectives of the People Operations team.
 
 
 </li>
 </ul>
 
 HR Compliance
 
 
 
 <ul>
 <li>
 Drive initiatives to ensure strict compliance with all relevant labor laws and regulations.
 </li>
 <li>
 Actively participate in the development, review, and implementation of company policies, employee handbooks, and code of conduct to ensure legal adherence and best practices.
 </li>
 <li>
 Assist in gathering and preparing documentation to support audit requests related to payroll, 401(k), workers' compensation, security, and overall HR processes.
 </li>
 <li>
 Research and stay updated on changes in employment law and HR best practices, advising the team on necessary adjustments.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring:
 
 
 
 <ul>
 <li>
 A Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience).
 </li>
 <li>
 Strong HR background, specifically in immigration and or leaves of absence administration.
 </li>
 <li>
 Strong interest in People Operations, particularly in immigration and compliance.
 </li>
 <li>
 Excellent organizational skills and meticulous attention to detail.
 </li>
 <li>
 Ability to handle sensitive and confidential information with the utmost discretion and integrity.
 </li>
 <li>
 Strong written and verbal communication skills, with the ability to articulate complex information clearly.
 </li>
 <li>
 Proficiency in project management, Google Sheets or Excel.
 </li>
 <li>
 Ability to work effectively in a fast-paced environment, manage multiple priorities, and adapt to changing regulations.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Prior internship or administrative experience in an HR or People Operations department, with exposure to compliance or immigration.
 </li>
 <li>
 Minimum 2-4 years of experience in HR Administration, immigration support, or similar roles.
 </li>
 <li>
 Familiarity with HRIS systems, Rippling preferred.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 
 The base pay for this role is expected to be between $100,000 and $115,000 in New York City.
 
 This expected base pay range is based on information at the time this post was generated. This role will also be eligible for other forms of compensation such as a performance linked bonus, equity, and a competitive benefits package. Actual compensation for a successful candidate will be determined based on a number of factors such as location, skillset, experience, qualifications
 
 and the level at which the candidate is hired.
 
 
 
 
 Notice at Collection and Privacy Policy
 
 
 
 Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here.
 
 
 
 Inclusivity Statement
 
 
 
 FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences!
 
 
 As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self.
 
 
 
 FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law.
 
 
 
 
 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX&rsquo;s People team at recruiting@falconx.io, if you need assistance with participating in the application process.
 
</div>

People Operations Associate

Arrow Search Partners

<div>About the Company:

Our client is a multi-billion dollar global alternative investment manager that operates across multiple asset classes. It serves institutional and private clients diversified investment opportunities and access to global markets. 


Responsibilities:
<ul>
<li>Reconcile open trades and monitor the trade settlement process for loans, bonds, and equity</li>
<li>Perform daily portfolio reviews and reconciliations</li>
<li>Reconcile monthly CLO reporting and quarterly distributions</li>
<li>Monitor deal and warehouse cash balances and perform calculations for warehouse fundings and prepare drawdown requests</li>
<li>Assist with CLO transactions including new issue, resets, and refinancing&rsquo;s</li>
<li>Assist fund accountants and administrators to resolve any bank loan related inquiries or discrepancies</li>
<li>Ensure compliance with CLO indentures for the investment team</li></ul> 


Requirements:
<ul>
<li>Bachelor&rsquo;s degree required</li>
<li>3-5 years of operations experience</li>
<li>Experience within banking a plus</li>
<li>Experience with ClearPar and Loan Settlement Process</li>
<li>Experience with Sentry, Wall Street Office, or other loan processing systems</li>
<li>Experience with cash and position reconciliation</li>
<li>Knowledge of CLO indenture compliance and reporting</li></ul> 


Salary Range:

$100,000-$140,000 


#LI-BM1</div>

Fashion Ave.

Title- Senior Associate Knitwear Designer- Women&rsquo;sLocation: New York, NY- HybridWell-established Women&rsquo;s Knitwear Contemporary Brand is searching for a Senior Associate Designer focusing on sweaters and knits for immediate hire. Must have an elevated aesthetic designing knitwear. Develop and create a vision for new product line assortments by collaborating with the cross-functional team. Strong CAD a technical experience is a plus. Collaborate with the team with design concepts and building product assortments with lots of room to grow..Responsibilities:Design and development for knitwear, and sweaters<ul><li>Support the placement strategy and follow-up by recommending product placement</li><li>Participate in design strategies and execution for knitswear</li><li>Involved in all product development and sales meetings projecting future fabrications</li><li>Work with the design team and management to develop time and action calendars for programs</li><li>Prepare trend boards for management meetings</li><li>Manage product integrity and order specifications compliance.</li><li>Approve lab dips, new fabric developments, and the general flow of the process</li></ul>Qualifications<ul><li>3 plus years of experience in apparel design</li><li>Tech pack knowledge</li><li>Knowledge and understanding of knitwear, and sweaters</li><li>Proficiency in Illustrator and Photoshop</li><li>Problem-solving abilities in meeting deadlines.</li><li>Microsoft Office Programs</li><li>BA Degree</li></ul>Job Type: Full-timePay: $85,000.00 - $95,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Senior Associate Knitwear Designer- Women’s

Ross Dress For Less

<div>Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. 
As part of our team, you will experience:<ul><li>
Success. Our winning team pursues excellence while learning and evolving</li><li>
Career growth. We develop industry leading talent because Ross grows when our people grow</li><li>
Teamwork. We work together to solve the hard problems and find the right solution</li><li>
Our commitment to Diversity, Equality &amp; Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.</li></ul>
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
About this opportunity...
 
 
The Associate Sourcing Manager provides sourcing and operational support on all aspects of the Product Life Cycle from development to delivery. Reporting to a Director of Sourcing, this role is the liaison between the Agent/Vendor/Overseas office and the Merchant. The Associate will be responsible for delivering product that is in line with the brand aesthetic, quality and value that meets the Merchant objectives.
 
 
The base salary range for this role is $67,600-$84,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. 
 
What you will do and what you will learn... 
<ul><li>
Performs operational functions supporting designated product categories. Assists the Sourcing team in the development of product from initial design concept to placement to production to shipment of an item.
</li><li>Anticipates potential problems and risks; generates ideas, insights and solutions to resolve or avoid potential problems; proposes solutions to Director.</li><li>
Has a critical eye for product and developing raw materials and finishes. Receives, organizes, and assesses samples for aesthetic and overall quality.
 
 
Assists in product/cost engineering and resolution of any cost challenges.</li><li>
Monitors milestone calendars to ensure that deadlines are met, issues are flagged, and updates to the team are timely.</li><li>
Maintains effective communication with vendors and agents to ensure shipments are delivered on time; troubleshoots and resolves any issues that arise.
</li><li>Keeps product knowledge current by shopping the competition, Ross/dd's stores, and the market; makes recommendations to the Ross/dd's assortment mix based on learnings. Demonstrates understanding of price value relationship.</li><li>
Takes initiative to utilize product knowledge to find new resources and creative methods of sourcing product to impact the assortment.
</li><li>Partners with Director on the onboarding of new suppliers/ countries/ factories.</li><li>
Provides relevant data to merchants for PO issuance and ensures accuracy before sending completed PO to vendor.</li><li>
Supports continual development and refining of workflow, processes and tools in partnership with the Director.</li><li>
Establishes and cultivates strong relationships with all internal and external business partners.</li></ul> 

What you need to be successful... 
<ul><li>
Bachelor's degree required</li><li>
3+ years sourcing experience, in Product Development/Sourcing/Merchandising within a large retail chain (Participation in a retail training program a plus)
</li><li>Knowledge of the product development and production process as well as technical aspects of the product (e.g., Materials, machinery and etc.)
</li><li>Strong organizational skills and attention to detail</li><li>
Demonstrated proficiency in negotiating and influencing skills
</li><li>Proficient in retail math
</li><li>Strong critical thinking with a solution focused approach; ability to independently analyze information and make recommendations</li><li>
Comfort and experience embracing change and adapting to shifting priorities in a multitask environment</li><li>
Professional and effective written and verbal skill; experience communicating with international partners. Fluency in Bengali, Hindi, and/ or Mandarin
 
 
Chinese a plus.</li><li>
Strong PC/Microsoft Office skills, with an emphasis on share tools and Excel spreadsheet applications</li><li>
Ability to travel domestically and internationally</li></ul> 

Perks and Benefits of joining our team... 
 
Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate: 
<ul><li>
A broad range of affordable health insurance options &amp; personal medical plan concierge</li><li>
401(k) with employer match and Life insurance</li><li>
Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation.
</li><li>Employee stock purchase plan</li><li>
Access to health and wellness benefits such as BetterHelp and Headspace</li><li>
Charitable donations matched by Ross Stores Foundation</li><li>
And more...</li></ul> 
<ul><li>benefits vary by level and position and are subject to change</li></ul></div>

Associate Sourcing Manager

Explore 639+ Product operations associate in New York this December. Find roles across top companies and apply now to boost your career.

639 product operations associate jobs IN New York

BizOps Associate

Operations Associate

Operations Associate

People Operations Associate

Operations Associate

Senior Associate Knitwear Designer- Women’s

Associate Sourcing Manager