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content marketing manager

program manager

Skidmore, Owings & Merrill

<div><div>At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things.</div><div><br>
Success at SOM Means</div><div></div><ul><li><div>
Ideas: Our highest aspirations go beyond known solutions and models. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work.</div></li><li><div>
Knowledge: We are not expected to know everything, but rather to passionately pursue answers. It is vital that we listen intently and are proactive about learning, integrating new skills and deepening our knowledge.</div></li><li><div>
Deliverables: We strive for excellence in the concept, quality, and delivery of our work.</div></li><li><div>
Individual: We believe in the individual and the wealth of attributes, skills, and knowledge that a person can develop and contribute.</div></li><li><div>
Team: Our design ethos is founded on the principle of interdisciplinary integration. We foster a positive team culture in which everyone collaborates openly towards common goals. We proactively reconcile the goals and priorities of SOM and clients while fostering opportunities for design and technical excellence in alignment with the firm's ethos.</div></li><li><div>
Firm: We believe in a meritocracy of ideas. We are a collective that looks to everyone to actively contribute to the design discourse in the office.</div></li></ul><div></div><div>
Summary</div><div><br>
The IT Project Manager will lead the planning, execution, and delivery of complex software development and infrastructure projects within SOM's Office of Technology. The role focuses on building and managing technical workflows, enforcing project standards, and automating key operational tasks. The position reports to the Office of Technology Leadership and works closely with other teams and stakeholders.</div><div></div><div>
Position Responsibilities</div><ul><li><div>
Leads the end-to-end delivery of software development and infrastructure initiatives, ensuring projects are completed on time and within budget.</div></li><li><div>
Translates business requirements into technical controls and maintains project backlogs for product development.</div></li><li><div>
Manages and monitors project schedules, resource allocation, and risk mitigation strategies.</div></li><li><div>
Reviews, maintains, and creates operational and procedural documentation including; standards, architecture diagrams, runbooks, and tool configurations.</div></li><li><div>
Coordinates with infrastructure and engineering teams to ensure that secure configuration standards are applied across services.</div></li><li><div>
Implements and refines project management methodologies to optimize team efficiency.</div></li><li><div>
Contributes to defining the technical scope of projects and identifying risks in system design or operations.</div></li><li><div>
Promotes a collaborative mindset among peers and across technical teams.</div></li><li><div>
Provides reporting and metrics on the project portfolio for executive sponsors and firm leadership on a regular basis.</div></li><li><div>
Performs other duties as assigned in support of team objectives.</div></li></ul><div></div><div>
Leadership</div><ul><li><div>
In collaboration with team members, stakeholders, and leadership - contributes to a clear and consistent work plan to achieve the project budget, deliverables, and schedule.</div></li><li><div>
Actively engages with and manages stakeholders relationships - supports team members with stakeholder management.</div></li><li><div>
Actively engages in internal professional development opportunities.</div></li><li><div>
Contributes to the development of standards, policies, and procedures.</div></li><li><div>
Protects SOM from financial and legal risk.</div></li></ul><div></div><div>
Minimum Qualifications</div><ul><li><div>
7&ndash;10 years of direct project management experience in software and infrastructure projects.</div></li><li><div>
Demonstrated knowledge of the Software Development Life Cycle (SDLC) and product development processes.</div></li><li><div>
Proficient in project management tools (MS Project, Jira, Asana, Smartsheet, Linear, etc) and familiar with scripting/automation tools such as Git or Python.</div></li><li><div>
Skilled in technical documentation and standard operating procedure development.</div></li><li><div>
Clear and direct communicator, able to collaborate across technical and non-technical teams.</div></li><li><div>
Strong attention to detail and ability to work independently within defined objectives.</div></li><li><div>
Demonstrated experience with Agile and Waterfall methodologies.</div></li></ul><div></div><div>
Preferred Qualifications:</div><ul><li><div>
PMP (Project Management Professional) certification</div></li><li><div>
Experience in Architecture, Engineering, or Construction firms.</div></li><li><div>
Certified ScrumMaster (CSM) or other advanced Agile certifications</div></li><li><div>
Experience with cloud platforms (e.g., AWS, Azure, GCP) and managing cloud-native infrastructure projects</div></li><li><div>
Familiarity with information security and risk management frameworks</div></li><li><div>
Familiarity with Infrastructure-as-code and DevOps best practices</div></li><li><div>
Experience leading projects focused on data management, data warehousing, or business intelligence</div></li></ul><div></div><div>
Are you ready to join a team of creative professionals working on transformational projects around the world? Take advantage of this exciting opportunity to build a better future with SOM.</div><div></div><div>
Our Benefits:</div><div></div><div>
Health and Wellness: Medical, dental, vision, disability, and life &amp; accident insurance</div><div>
Savings: 401K matching, pre-tax spending accounts, and employee discount programs</div><div>
Work/Life Balance: Inquire about our approach to flexible schedules, paid family leave, paid vacation, backup child and elder care, and an employee assistance program</div><div>
Professional Development: Reimbursement for professional licenses, associated renewals, and exam fees as well as specialized in-house career development</div><div></div><div>
Compensation for this role is based upon experience, qualifications, location, and education and typically ranges from $145,000 to $165,000.</div><div></div><div>
Our Culture:</div><div></div><div>
Our creative, interdisciplinary teams work like small, dynamic studios, with all the resources and diversity of a global firm. Here, you&rsquo;ll collaborate with industry experts on some of the most exciting and transformative architecture, engineering, and planning projects in the world.</div><div></div><div>
We believe an inclusive environment improves our teams, our firm, and our communities and are passionate about Diversity, Equity, and Inclusion. Our <div>DEI Action Plan</div> was created to bring meaningful change to our profession, starting with our own culture and practices.</div><div></div><div>
We are proud to be an equal opportunity and affirmative action employer. <div>Visit this page</div> to learn more about SOM's employment policy as well as additional information such as a privacy notice for California residents and how to apply offline.</div><div><br>
For more about SOM: <div>www.som.com</div></div></div>

Technology Program Manager

Uber

<div><b>About the Role</b>
<br>
<br>
As a Program Manager for Site Technology at Uber, you will lead initiatives focused on implementation and optimization of Audio/Visual (A/V), Network, and on-prem IT technologies across our global footprint of over 300 offices. Based within the Digital Experience team, you will own and drive project execution for integrating these critical infrastructure technologies.
<br>
<br>
Your primary focus will be leading projects to ensure seamless and standardized deployment of A/V, network, and on-prem IT solutions. You will work closely with Workplace and business leaders to align cross-functional teams and ensure delivery with measurable outcomes.
<br>
<br>
You will oversee execution, track progress against key metrics, proactively resolve blockers, manage risks, and communicate effectively with leadership and stakeholders. This role requires a blend of technical understanding, strategic thinking, and the ability to energize teams towards ambitious goals, ultimately ensuring Uber's physical spaces are technologically robust and efficient.
<br>
<br>
What the Candidate Will Do<br>
<br>
<br>
<ul><li>Lead projects to drive measurable value from A/V, Network, and on-prem IT investments across Uber's entire workforce, ensuring alignment with strategic objectives.
</li><li>Collaborate with engineering, product, and business teams to prioritize initiatives, define milestones, estimate efforts, and allocate resources effectively for cross-functional projects.
</li><li>Drive execution excellence, tracking progress rigorously, identifying and resolving dependencies or roadblocks, evaluating risks, and ensuring clear communication of status and outcomes to leadership.
</li><li>Develop an understanding of A/V, Network, and on-prem IT capabilities and technical implementations to guide teams and ensure deployed solutions meet our robust and scalable standards.
</li><li>Oversee implementation of standardized A/V and/or corporate network solutions across new office builds, expansions, and renovations.
</li><li>Provide basic markups related to on-prem technology on architectural drawings, ensuring accurate placement and integration of IT infrastructure.
</li><li>Manage local 3rd party system integrators and oversee their implementation efforts, ensuring adherence to Uber's standards and project timelines.
</li><li>Manage IT aspects of office MACs (Moves, Adds, Changes) including cabling, network, and AV equipment, ensuring minimal disruption to business operations.
</li><li>Coordinate with internal teams (e.g., facilities, HR) and external vendors to ensure timely and efficient delivery of IT services for office MACs.
</li><li>Develop and maintain documentation for IT infrastructure, configurations, and procedures related to office MACs and new deployments.
</li><li>Ensure compliance with IT security policies and procedures during all office MAC activities and new technology implementations.
</li><li>Conduct site surveys and assessments to gather requirements and evaluate existing infrastructure.
</li><li>Develop and manage project budgets, ensuring cost-effective solutions and resource allocation.
</li>Provide technical guidance and support to project teams and stakeholders throughout the project lifecycle.<br>
<li>
</li></ul><br>
<br>
<b>Basic Qualifications</b><br>
<br>
<br>
<ul><li>Bachelor's degree or equivalent practical experience.
</li><li>Proven track record as a Program Manager, successfully delivering cross-functional technical programs, ideally in a large-scale enterprise environment with global offices.
</li><li>Competency with building and managing programs and projects in common project management platforms (Jira, Asana, MS Project, etc.).
</li><li>Ability to learn and understand challenges and risks associated with IT infrastructure implementations.
</li><li>Excellent communication (written and verbal), stakeholder management, and influencing skills across technical and non-technical audiences.
</li><li>Strong analytical and problem-solving skills; ability to make data-driven decisions objectively.
</li><li>Metrics-driven approach with experience defining and tracking program success.
</li><li>Strong organizational skills and ability to manage competing priorities effectively.
</li>Ability to thrive in a fast-paced, dynamic environment.<br>
<li>
</li></ul><br>
<br>
<b>Preferred Qualifications</b><br>
<br>
<br>
<ul><li>Practical experience with A/V systems, corporate networking (LAN/WAN), and on-prem IT infrastructure (e.g., server rooms, access points).
</li>PMP and ITIL certifications.<br>
<li>
</li></ul><br>
<br>
For New York, NY-based roles: The base salary range for this role is USD$135,000 per year - USD$150,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Program Manager, Site Technology

CGS Federal (Contact Government Services)

<div>
 Employment Type: Full Time
 <br/>
 <br/>
 Department: Project Management
 <br/>
 <br/>
 Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.
 <br/>
 <br/>
 CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 <br/>
 <br/>
 Skills and attributes for success:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Review draft Training Plans and collaborate with the transformation readiness team to finalize
  </li>
  <li>
   Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials
  </li>
  <li>
   Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training
  </li>
  <li>
   Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes
  </li>
  <li>
   In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline
  </li>
  <li>
   Design and develop myVCF system training using training materials delivered by the myVCF System Integrator
  </li>
  <li>
   Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups
  </li>
  <li>
   Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules
  </li>
  <li>
   Minimum of 5 years&rsquo; experience developing training for clients
  </li>
  <li>
   Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership
  </li>
  <li>
   Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables
  </li>
  <li>
   Bachelor&rsquo;s degree in a relevant field required
  </li>
  <li>
   Minimum of 7 years&rsquo; experience managing training and communications teams and schedules to achieve successful outcomes
  </li>
  <li>
   Experience with Salesforce preferred
  </li>
  <li>
   Must have experience using Adobe Captivate for training development
  </li>
  <li>
   Ability to obtain a Public Trust clearance
  </li>
  <li>
   Must be a United States citizen
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our commitment
 <br/>
 <br/>
 Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.
 <br/>
 <br/>
 For the past seven years, we&rsquo;ve been growing our government contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 <br/>
 <br/>
 Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 <br/>
 <br/>
 We care about our employees. Therefore, we offer a comprehensive benefits package.
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Health, Dental, and Vision
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   401k
  </li>
  <li>
   Flexible Spending Account (Health, Dependent Care, and Commuter)
  </li>
  <li>
   Paid Time Off and Observance of State/Federal Holidays
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 <br/>
 <br/>
 Join our team and become part of government innovation!
 <br/>
 <br/>
 Explore additional job opportunities with CGS on our Job Board:
 <br/>
 <br/>
 https://cgsfederal.com/join-our-team/
 <br/>
 <br/>
 For more information about CGS please visit: https://www.cgsfederal.com or contact:
 <br/>
 <br/>
 Email: info@cgsfederal.com
 <br/>
 <br/>
 #CJ
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Program Manager/Training Lead

Notion

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Notion helps you build beautiful tools for your life&rsquo;s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email&mdash;with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
 <br/>
 <br/>
 In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 You&rsquo;ll be the first Enablement Program Manager embedded with Customer Success as we evolve our Customer Success team to be focused on deeper technical capabilities, higher-impact customer engagement through AI workflow adoption &amp; utilization, and developing scalable and ongoing operating rhythms. In this role, you&rsquo;ll translate strategy into practical enablement: programs, playbooks, manager toolkits, and training experiences that change behavior in the field. You&rsquo;ll partner closely with CS leadership and cross-functional GTM stakeholders to ensure our CSMs feel confident, capable, and ready to deliver measurable outcomes for customers.
 <br/>
 <br/>
 <strong>
  What You'll Achieve
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own the end-to-end enablement plan for the evolution of the CS role, translating CS transformation priorities into a clear program roadmap (training, certification, manager activation, reinforcement, etc).
  </li>
  <li>
   Partner with CS leaders and frontline managers to diagnose performance gaps, define the skills/behaviors that matter most, and deliver enablement that drives adoption.
  </li>
  <li>
   Design and deliver ongoing and high-quality learning experiences (live sessions, workshops, self-serve modules, in-the-flow resources) with strong facilitation and tight production.
  </li>
  <li>
   Build and maintain core CS enablement assets: playbooks, talk tracks, customer value narratives, discovery guides, success planning templates, and objection handling.
  </li>
  <li>
   Establish measurement and feedback loops (readiness, proficiency, adoption, and business impact), iterating based on data and field input.
  </li>
  <li>
   Orchestrate stakeholder alignment across Enablement, RevOps, Product, Sales, Support, and CX to ensure messaging, process, and tooling changes land smoothly in the field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills You'll Need To Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   7+ years in Enablement, or a related GTM role (Customer Success, Solutions Consulting, Solutions Engineering, Professional Services, etc.).
  </li>
  <li>
   Proven ability to build and run enablement programs that drive behavior change (not just content creation), including reinforcement and measurement.
  </li>
  <li>
   Strong technical depth and comfortability building customer workflows.
  </li>
  <li>
   Strong stakeholder management: you can influence leaders, partner deeply with managers, and coordinate cross-functional contributors.
  </li>
  <li>
   Excellent facilitation and communication skills (written, verbal, and live training delivery) with high attention to detail.
  </li>
  <li>
   You don&rsquo;t need to be an AI expert, but you&rsquo;re curious and willing to adopt AI tools to work smarter and deliver better results.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Haves
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience supporting CS organizational redesigns (role changes, new coverage models, new operating cadences) and landing them through enablement.
  </li>
  <li>
   Familiarity with CS metrics and operating models (NRR/GRR, retention drivers, health scoring, QBRs, success planning) and how to connect enablement to outcomes.
  </li>
  <li>
   Experience using Notion and other AI tools
  </li>
  <li>
   Experience with learning platforms and enablement tooling (e.g., WorkRamp/LMS, content hubs, CRM integrations) and building scalable self-serve learning paths.
   <br/>
   <br/>
  </li>
 </ul>
 We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you&rsquo;re excited about a role but your past experience doesn&rsquo;t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you&rsquo;re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
 <br/>
 <br/>
 Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
 <br/>
 <br/>
 Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role&rsquo;s scope and complexity, and the candidate&rsquo;s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $215,000 per year.
 <br/>
 <br/>
 By clicking &ldquo;Submit Application&rdquo;, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion&rsquo;s Global Recruiting Privacy Policy and NYLL 144.
 <br/>
 <br/>
</div>


Customer Success Enablement Program Manager

Epiq

<div><p>It's fun to work at a company where people truly believe in what they are doing!
</p><p></p><p><b>Job Description:
</b></p><h1 class="jobSectionHeader"><b>Job Summary
</b></h1><p>The Business Operations Analyst supports the Legal Solutions Business Unit by operating and continuously improving the business management cadence&mdash;helping produce accurate, timely, and executive-ready reporting tied to key operational metrics. This role partners closely with the Business Operations Director to coordinate recurring operating rhythms (weekly reporting, Monthly Operating Reviews, Quarterly Business Reviews, and leadership presentations), maintain performance dashboards, and drive reporting consistency across cross-functional stakeholders.
</p><p></p><p><b>Essential Job Responsibilities
</b></p><p></p><p>The ideal candidate is highly organized and detail-oriented, comfortable working with data and slide content, and able to manage multiple inputs and deadlines. They can independently run well-defined workflows, escalate risks early, and propose process improvements that reduce friction and rework.
</p><ul><li>Run the end-to-end workflow for recurring reporting cycles: request inputs, track submissions, validate accuracy/completeness, and assemble consolidated drafts for review.
</li><li>Build and maintain the reporting calendar for key business cadences (weekly reporting, MOR, QBR, business reviews, globalization tracking, etc.), including deadlines, owners, and deliverable templates.
</li><li>Create first drafts of presentation materials (slides, charts, executive summaries, and commentary) and ensure consistency of story, formatting, and numbers across sections.
</li><li>Track meeting outputs (decisions, action items, owners, due dates) from operational reviews and maintain follow-through logs.
</li><li>Update and maintain performance dashboards and metric trackers, including documenting metric definitions, sources, refresh cadence, and data owners.
</li><li>Provide coordination support for the Annual Operating Plan (AOP) process (timeline tracking, templates, cross-functional follow-ups, status reporting).
</li><li>Responsible for analyzing information from various sources (Salesforce, financial reports, etc.) and of various types (financial, HR, sales, etc.).
</li><li>Act as a liaison across business unit stakeholders and corporate functions (finance, HR, marketing, admin support) to support efficient execution and reduce bottlenecks.
</li><li><h3 class="jobSectionHeader"><b>Contribute to reporting/process improvements and support special projects led by the Business Operations Director
</b></h3></li><li><h2 class="jobSectionHeader"><b>Qualifications &amp; Requirements
</b></h2></li></ul><p></p><p><b>Education
</b></p><ul><li><p>Required: Bachelor's degree in Business Administration, Information Systems, or a related field.
</p></li></ul><p><b>Experience
</b></p><ul><li>3-5 years of experience in business operations, analytics, finance support, project coordination, consulting support, or similar roles with recurring reporting responsibilities.
</li><li>Strong Excel and PowerPoint skills
</li><li>Demonstrated ability to manage multiple deadlines and stakeholders with high attention to detail.
</li><li>Strong written/verbal communication skills; comfortable synthesizing inputs into clear summaries.
</li><li>High integrity and discretion when handling confidential or sensitive information.
</li><li>Familiarity with dashboards/BI tools (e.g., Power BI/Tableau) and data QA practices.
</li><li>Experience with enterprise systems such as Salesforce, Highspot, Monday, Excel, etc.
</li><li>The ideal candidate will have the following core competencies: Operational ownership, data discipline, and a continuous improvement mindset
</li></ul><p><b>Skills
</b></p><ul><li><p>Customer Relationship Management (CRM)
</p></li><li><p>Problem Solving
</p></li><li><p>Program Implementation
</p></li><li><p>Program Management
</p></li><li><p>Self-Starter
</p></li></ul><p></p><p><b>Physical Requirements
</b></p><ul><li><p>Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
</p></li></ul><p></p><ul><li>Remote; proximity to Norwalk, CT or New York City preferred
</li></ul><p></p><p>T he Compensation range for this role is $90,000.00 to $120,000.00 USD annually and may be eligible for an annual bonus.
</p><p></p><p>#LI-TP1
</p><p></p><p>Your specific salary will be determined based on several factors:
</p><ul><li><p><b>Location-based market rate </b>for the role
</p></li><li><p><b>Your abilities </b>in relation to the job specification
</p></li><li><p><b>Performance </b>during screening and interview
</p></li><li><p><b>Pay parity </b>with the wider team in the considered location
</p></li></ul><p></p><p>Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.</p><p></p><p><br>
</p><p></p><p>If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
</p><p></p><p><b>It is Epiq&rsquo;s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual&rsquo;s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq&rsquo;s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.</b></p></div>

Business Operations Program Manager

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Join AWS as a Sr. Technical Program Manager and scale the design system that powers customer experiences across AWS digital properties. In this role, you'll connect product, engineering, design, and partner teams across the organization, driving alignment to deliver experiences that millions of AWS customers use daily.<br>
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Design systems sit at the intersection of design, engineering, and product, which means navigating multiple stakeholders, competing priorities, and complex dependencies. You'll bring it all together by working closely with engineers to drive features to completion, building the processes and mechanisms that enable the team to scale, and communicating the impact of what we're building to the broader organization.<br>
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We're seeking someone who influences without authority and navigates complex organizational dynamics. You'll align stakeholders across multiple teams, manage dependencies that span organizations, and build consensus among groups with different priorities.<br>
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Key job responsibilities<br>
<ul><li>Partner with engineering to drive features to completion, removing blockers and ensuring timely delivery</li><li>Dive deep into technical implementations to understand constraints and drive clarity with engineering and product teams</li><li>Establish scalable mechanisms and processes that enable the team to operate efficiently as it grows</li><li>Own communications about the team's work, from release notes to leadership updates to organizational announcements</li><li>Drive cross-functional alignment and facilitate decision-making among stakeholders with competing priorities</li><li>Serve as the primary coordinator between design system consumers and contributors, building relationships that drive adoption</li><li>Lead cross-organizational initiatives, managing dependencies and driving consensus across team boundaries</li><li>Identify and mitigate risks through proactive stakeholder engagement and transparent communication</li></ul><br>
A day in the life<br>
Your primary focus is keeping the design system moving forward and making sure the right people know about it. Most days start with engineering, whether that's a standup, working through a blocker, or reviewing a technical approach. From there, you're often in cross-team conversations, aligning stakeholders on priorities or brokering decisions when teams disagree. You'll spend time writing too, from release notes to leadership updates to Slack messages that keep partners informed. Some days you'll go beyond the usual and find yourself presenting to senior leadership, onboarding a new partner team, evangelizing the design system to a new area of the organization, or troubleshooting an urgent issue that just came up. The work varies, but you're always connecting people, driving clarity, and making sure nothing falls through the cracks.<br>
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About the team<br>
We build and maintain the design systems and platforms that power AWS Marketing's digital presence, serving millions of customers worldwide. We also support key events and experiences across the organization. The team is composed of front-end engineers, QA engineers, and design technologists, and we work closely with product and design partners in the same organization. We're constantly learning and experimenting with new technologies to bring the latest and greatest to customers. We value speed, autonomy, delivery, and delightful customer experiences.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of technical product or program management experience</li><li>6+ years of working directly with engineering teams experience</li><li>3+ years of software development experience</li><li>5+ years of technical program management working directly with software engineering teams experience</li><li>Experience managing programs across cross functional teams, building processes and coordinating release schedules</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience</li><li>Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules</li><li>Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership</li><li>Experience working with design systems, component libraries, or front-end platform teams</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, NY, New York - 163,600.00 - 221,300.00 USD annually<br>
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually</div><p></p>

Sr. Technical Program Manager, AWS Marketing Demand Services

Mount Sinai Health System

<div><b>Description</b><p>
The Clinical Program Manager is responsible for assuring compliance with mandated clinical orientation, competency assessment and interventions in the assigned clinical program of designated nursing staff within the Medical Center. This individual interfaces directly with Mount Sinai Health System Departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, managing the educational and operational impact of all clinical care delivery, staff performance, and outcome measures to support clinical practice</p><b><br>
Responsibilities</b><p>
Responsible For<br>
Development, implementation, coordination and evaluation of clinical programs and services related to core measures.<br>
Principal Duties and Responsibilities<br>
Clinical Leadership<br>
1. In conjunction with Nursing, Medical and Quality Leadership, coordinates core measures and clinical intervention compliance activities.<br>
2. Assists in development and design of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures quality assessment and improvement processes.<br>
3. Assists in establishing and implementing short and long term goals, objectives, policies and operating procedures for core measures programs.<br>
4. Provides coordination and leadership in the execution of day to day program activities, as appropriate to program objectives and areas of expertise.<br>
5. Oversees the collection, compilation, and analysis of clinical program activity data.<br>
6. Provides technical assistance, resource services, consultation and education to clinical departments relative to core measures activities.<br>
7. Participates in and conducts process improvement analysis where applicable.<br>
8. Responsible for extension of the program in terms of new services or areas.<br>
9. Promotes an interdisciplinary approach in patient care delivery.<br>
10. Serves as a resource for patients and their families.<br>
11. Acts as a patient advocate utilizing the Patient Bill of Rights.<br>
12. Participates in promoting and maintaining a safe and therapeutic environment.<br>
Professional Practice<br>
1. Supports the mission, philosophy, goals and objectives of the Department of Nursing and The Mount Sinai Medical Center.<br>
2. Maintains clinical competence.<br>
3. Is responsible and accountable for his/her own nursing practice.<br>
4. Advocates the highest standards of nursing practice.<br>
5. Approaches patients, families and other members of the health care team in a professional, respectful manner.<br>
6. Serves as a clinical role model and resource to the nursing staff.<br>
7. Serves as a professional resource to other members of the health care team.<br>
8. Demonstrates professional involvement by:<br>
 a. Attending and participating in workshops, seminars, and courses as presenter or author.<br>
 b. Keeping abreast of current literature and trends in practice.<br>
 c. Participating in related professional organizations.<br>
9. Considers ethical issues in professional nursing practice.<br>
10 Treats co-workers, patients and families with dignity and respect.<br>
11. Is open and responsive to the diverse backgrounds and experience of other people, and promotes and environment that is sensitive to cultural diversity.<br>
12. Maintains attendance and punctuality record in accordance with departmental standards.<br>
13. Adheres to dress code in accordance with departmental policy.<br>
Administrative Practice<br>
1. Prepares reports and analysis associated with the institutions core measures programs i.e. senior management reports, departmental and clinical service program evaluation, quarterly reports, etc.<br>
2. Facilitates cooperation within the program between all departments, services and units.<br>
3. Provides timely status reports of results of quality monitoring relative to areas that are assigned including identification of patterns and trends that require actions.<br>
4. Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations.<br>
5. Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys and presents related programs during Joint Commission and other agency visits.<br>
6. Participates in the development and implementation of continuous quality improvement programs.<br>
7. Participates in quality management activities including identifying and communicating issues of performance improvement and risk in a timely manner.<br>
8. Participates in committee activities.<br>
9. Is aware of and responsive to budgetary constraints and incorporates financial principles into program development and allocation of resources.<br>
10. Recognizes each individual's right to health care unrestricted by age, race, color, sex, age, national origin, disability, sexual orientation or source of payment.<br>
11. Assists in the performance appraisal process of designated Nursing staff.<br>
12. Researches opportunities for use in benchmarking for assigned areas.</p><b><br>
Qualifications</b><ul>
<li>Baccalaureate Degree in Nursing is required.<br>
Master&rsquo;s in Nursing is required</li>
<li>Progressive job related experience specific to area of responsibility</li>
<li>New York State License with current registration as a registered professional nurse, nurse practitioner preferred.
</li></ul><br>
<b>Employer Description</b><p><b>
Strength through Unity and Inclusion</b></p>
<p>
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.</p>
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At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.</p>
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About the Mount Sinai Health System:</b></p>
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Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.</p>
<p><b>
Equal Opportunity Employer</b></p>
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The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.</p><p><b><br>
Compensation</b></p><p>
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $173241 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p></div>

Clinical Program Manager-Mount Sinai Union Square ENT 9am-5pm

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