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assistant community manager Jobs in Houston

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operations manager

apartment leasing agent

property manager

Bonner Carrington

<div><div><b>Assistant Community Manager</b></div><div></div><div><br>
At Bonner Carrington, servant leadership is at the heart of how we conduct business and how we treat our team members. We pride ourselves on taking care of our properties, clients, residents, and employees. If this is aligned with who you are, apply NOW.</div><div></div><div><br>
Bonner Carrington Property Management is a forward thinking full-service property management company with the best leaders in the industry.</div><div></div><div><br>
The position: We&rsquo;re looking for an Assistant Community Manager to join the team.</div><div></div><div><br>
The Assistant Community Manager will assist in overseeing day-to-day operations at one of our apartment communities. They are responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, and resident relations for the community.</div><div></div><div><br>
Responsibilities</div><ul><li>
Performs marketing and leasing functions to maintain budgeted or greater occupancy for the property</li><li>
Implements effective resident retention programs, such as move-in and service follow up</li><li>
Maintains good resident relations and the ability to respond to resident concerns to avoid escalation of the problem</li><li>
Collect rents and make daily deposits and reconciliations monthly</li><li>
Enforce rent collection policy</li><li>
Responsible for processing invoices</li><li>
Monitor renewals. Distribute and follow-up on renewal notices.</li><li>
Prepare paperwork for move-ins in a timely manner and in accordance with the properties housing regulations and Bonner Carrington&rsquo;s policies</li><li>
Produce monthly reports for Property Manager</li><li>
Related multi-family property management experience</li><li>
Experience with RealPage software a plus</li><li>
Strong leadership and management skills are essential</li><li>
Ability to work a flexible schedule, including evenings and weekends</li><li>
A current, valid Driver License is required</li><li>
Attend and participate in all company related training programs as required to maintain personal and professional skill level</li><li>
Requires the use of a personal automobile to attend company/industry related meetings and to conduct property banking and other errands</li></ul><div></div><div><br>
Qualifications (Required)</div><ul><li>
Tax Credit experience</li><li>
Minimum 1 year residential leasing and property management experience</li><li>
High school diploma or equivalent</li><li>
Valid driver License and current auto insurance</li><li>
Acquire and maintain all certifications, designations and other related professional education programs as designated for the position</li></ul><div></div><div><br>
Why should you apply?</div><div></div><div><br>
Reason 1- Top industry pay and benefits including 401 K and generous paid time off</div><div>
Reason 2- Advancement opportunities with a fast growing company</div><div>
Reason 3- Company Events and volunteer opportunities</div><div>
Reason 4- Work with a team of professionals</div><div>
Reason 5- A focus on training and industry education</div><div></div><div><br>
Employment with Bonner Carrington Property Management is contingent upon successful completion of a background check and drug screen.</div><div></div><div><br>
Bonner Carrington Property Management is an Equal Opportunity Employer.</div><div></div><div><br>
Associated topics: apartment, asset management, asset manager, community manager, property, property assistant, property operator, property preservation, property specialist, safety.</div></div>

Assistant Community Manager

BH Management Services, LLC

Description
<br><div><div><div>Position: Community Manager<br>
</div></div><p></p><div><div>JOB TITLE: Community Manager
</div></div><div><div>REPORTS TO: Regional Manager
</div></div><div><div>DIRECT REPORTS: Yes<br>
</div></div><p></p><div><div><b>Who We Are
</b></div></div><div><div>BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the &ldquo;Best Workplace for Women,&rdquo; &ldquo;Best Workplace for Millennials,&rdquo; and &ldquo;Best Workplaces for Diversity.&rdquo; Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.
</div></div><div><div>BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we&rsquo;ve come and are ready to tackle what&rsquo;s next. Come join us!
</div></div><div><div><b>Role Overview
</b></div></div><div><div>As the Community Manager, you&rsquo;ll have a big mission. If you choose to accept it, your mission will be the oversight of successful day-to-day operations (financial, administrative, sales, marketing, and maintenance) while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as &lsquo;what&rsquo; was done here at BH!
</div></div><div><div><b>Key Responsibilities
</b></div></div><ul><li><div>Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property.
</div></li><li><div>Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property&rsquo;s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested.
</div></li><li><div>Develops resident retention strategies and maintains by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls, texts, or emails to ensure a positive living experience.
</div></li><li><div>Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines.
</div></li><li><div>Partners with Regional Manager to create operating income/expense budgets that reflect the owners&rsquo; objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards.
</div></li><li><div>Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners&rsquo; policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly/monthly property operational reports to include, but not limited to: petty cash, variance, leasing, renewal, financial.
</div></li><li><div>Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed.
</div></li><li><div>Other duties as assigned.
</div></li></ul><div><div><b>You Have
</b></div></div><ul><li><div>Three years of property management experience managing up to 299 units in one community.
</div></li><li><div>Ability to travel via car or plane on an average of 20% of the time
</div></li><li><div>Advanced MS Office Word/Excel and computer technology skills
</div></li><li><div>Strong written and verbal communication skills.
</div></li><li><div>Prior leadership experience required.
</div></li><li><div>High School or GED (General Education Diploma) Required; some college preferred
</div></li><li><div>Advanced MS Office Word/Excel and computer technology skills
</div></li><li><div>Strong written and verbal communication skills.
</div></li><li><div>Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
</div></li></ul><div><div>Seniority Level: Experienced
<br>
Industry: Property Management
<br>
Employment Type: Full-Time
<br>
Location: Onsite
</div></div><div><div><b>Work Schedule: </b>Monday-Friday (work schedule may vary).<br>
</div></div><p></p><div><div><b>BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.</b></div></div></div>
<br>Qualifications

Community Manager (61666)

29th Street Capital

<div>
 From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.
 <br/>
 <br/>
 We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more! Come join our growing team!
 <br/>
 <br/>
 <strong>
  Summary Of Position
  <br/>
  <br/>
 </strong>
 The Community Manager is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained property within established management operations and assuring compliance with all regulatory agencies and investors.
 <br/>
 <br/>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals.
  </li>
  <li>
   Responsible for renewal offers to residents prior to lease expirations.
  </li>
  <li>
   Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees .
  </li>
  <li>
   Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential.
  </li>
  <li>
   Ensures work orders are entered and closed out timely.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Resident Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Constantly strive to achieve a 95% or higher collected occupancy rate.
  </li>
  <li>
   Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company.
  </li>
  <li>
   Be the first point of contact for residents.
  </li>
  <li>
   Perform duty of showing, accepting application and completing the lease process for current and future available units.
  </li>
  <li>
   Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins.
  </li>
  <li>
   Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars.
  </li>
  <li>
   All leases must be fully signed and money paid prior to issuance of property keys and access codes.
  </li>
  <li>
   Complete resident move-in and move-out checklists with residents.
  </li>
  <li>
   Complete the vacate settlement statement and return it and all lease copies to the office within one week.
  </li>
  <li>
   Complete weekly activity summary and time log and submit as required each week to the Regional Manager.
  </li>
  <li>
   Maintain confidentiality on all matters pertaining to the property, ownership, and residents.
  </li>
  <li>
   Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing.
  </li>
  <li>
   Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual.
  </li>
  <li>
   Document and log all maintenance requests.
  </li>
  <li>
   Monthly and weekly financial reporting
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Marketing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.
  </li>
  <li>
   Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.
  </li>
  <li>
   Conduct open houses and participate in other events as requested by Corporate Managers.
  </li>
  <li>
   Distribute all resident communications as needed (newsletters, notices, etc.)
  </li>
  <li>
   Design, recommend to Regional Manager and implement approved resident retention and incentive programs.
  </li>
  <li>
   Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employee Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customarily and regularly directs the work of a minimum of two full-time team members.
  </li>
  <li>
   Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property.
  </li>
  <li>
   Provide mentoring and training to enhance employee value
  </li>
  <li>
   Provide quick and decisive disciplinary action when required.
  </li>
  <li>
   Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion.
  </li>
  <li>
   Regular management of employee needs, training of certifications and overall teamwork.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  REQUIRED SKILLS / ABILITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
 <br/>
 <br/>
 <ul>
  <li>
   Superior organization and communication skills.
  </li>
  <li>
   Ability to provide courteous and professional service to residents, team members and supervisors.
  </li>
  <li>
   Ability to maintain courteous and professional relations with vendors and other service providers.
  </li>
  <li>
   Must be honest in time reporting.
  </li>
  <li>
   Reliability is a must.
  </li>
  <li>
   Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).
  </li>
  <li>
   Valid driver's license may be required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Educational degree not required.
  </li>
  <li>
   At least one year of experience preferred.
   <br/>
   <br/>
  </li>
 </ul>
 #HRP
</div>


Community Manager-Peri at Westheimer

29th Street

<div><p>From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.</p><p>
We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more! Come join our growing team!</p><p><b>
SUMMARY OF POSITION:</b></p><p>
The Community Manager is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained property within established management operations and assuring compliance with all regulatory agencies and investors.</p><p><b>
ESSENTIAL JOB FUNCTIONS:</b></p><ul><li>
Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals.</li><li>
Responsible for renewal offers to residents prior to lease expirations.</li><li>
Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees .</li><li>
Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential.</li><li>
Ensures work orders are entered and closed out timely.</li></ul><p><b>
Resident Management:</b></p><ul><li>
Constantly strive to achieve a 95% or higher collected occupancy rate.</li><li>
Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company.</li><li>
Be the first point of contact for residents.</li><li>
Perform duty of showing, accepting application and completing the lease process for current and future available units.</li><li>
Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins.</li><li>
Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars.</li><li>
All leases must be fully signed and money paid prior to issuance of property keys and access codes.</li><li>
Complete resident move-in and move-out checklists with residents.</li><li>
Complete the vacate settlement statement and return it and all lease copies to the office within one week.</li><li>
Complete weekly activity summary and time log and submit as required each week to the Regional Manager.</li><li>
Maintain confidentiality on all matters pertaining to the property, ownership, and residents.</li><li>
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing.</li><li>
Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual.</li><li>
Document and log all maintenance requests.</li><li>
Monthly and weekly financial reporting</li></ul><p><b>
Marketing:</b></p><ul><li>
Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.</li><li>
Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.</li><li>
Conduct open houses and participate in other events as requested by Corporate Managers.</li><li>
Distribute all resident communications as needed (newsletters, notices, etc.)</li><li>
Design, recommend to Regional Manager and implement approved resident retention and incentive programs.</li><li>
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.</li></ul><p><b>
Employee Management:</b></p><ul><li>
Customarily and regularly directs the work of a minimum of two full-time team members.</li><li>
Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property.</li><li>
Provide mentoring and training to enhance employee value</li><li>
Provide quick and decisive disciplinary action when required.</li><li>
Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion.</li><li>
Regular management of employee needs, training of certifications and overall teamwork.</li></ul><p><b>
REQUIRED SKILLS / ABILITIES</b><br>
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:</p><ul><li>
Superior organization and communication skills.</li><li>
Ability to provide courteous and professional service to residents, team members and supervisors.</li><li>
Ability to maintain courteous and professional relations with vendors and other service providers.</li><li>
Must be honest in time reporting.</li><li>
Reliability is a must.</li><li>
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).</li><li>
Valid driver's license may be required.</li></ul><p><b>
EDUCATION AND EXPERIENCE</b></p><ul><li>
Educational degree not required.</li><li>
At least one year of experience preferred.</li></ul><p>
#HRP</p></div>

Community Manager-Milo on Westheimer

Asset Living

<div><p><b>COMPANY OVERVIEW</b></p><p>
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.<br>
</p><p></p><br>
<p>Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.<br>
</p><p></p><br>
<p>Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.</p><p></p><p><b><br>
COMMUNITY MANAGER</b></p><p>
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns.</p><p></p><p><b><br>
Essential Duties &amp; Responsibilities</b></p><ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul><p></p><p><b><br>
Education/experience</b></p><ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul><p></p><p><b><br>
Physical requirements</b></p><ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul><p></p><p><b><br>
License/equipment</b></p><ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul><p></p><p><i><br>
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.</i></p><p></p><p><b><br>
Salary Range</b>: $55000.00 per year to $60000.00 per year<br>
</p><p></p><br>
<p><i>This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</i></p></div><p></p>

Community Manager

RPM Living

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div><div></div><div><br>
</div><div></div>Position Summary:
<div>
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.</div>
Responsibilities:
<ul><li>Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements</li><li>
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status</li><li>
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation</li><li>
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data</li><li>
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed</li><li>
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement<br>
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner</li></ul>
Education and Experience:
<ul><li>High school diploma or GED</li><li>
At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred</li><li>
Microsoft Office Suite, Project Management</li></ul>
Qualifications:
<div><b>
Physical Requirements:</b></div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div><b>
Work Environment:</b></div><ul><li>
This role is based on site and requires that the employee spend time outside with exposure to the elements</li><li>
May require working in confined spaces, heights and potentially hazardous areas</li><li>
A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs</li></ul><div></div><div><br>
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community<br>
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates<br>
</li><li>
Employer-paid employee assistance, mental health, and wellness programs<br>
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance<br>
</li><li>
401(k) with robust company match<br>
</li><li>
Opportunities for professional development, career growth, and role-based learning plans<br>
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)<br>
</li><li>
Paid time off plus floating holidays and volunteer days<br>
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><p></p><div><br>
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver.</div><div></div><div><br>
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div><br>
RPM Living is an Equal Opportunity Employer.</div><div></div><div><br>
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div></div>

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