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associate account manager Jobs in New York

associate account manager

relationship manager

<div><p><b>Work Location:
</b></p>New York, New York, United States of America
<p></p><p><b>Hours:
</b></p>40
<p></p><p><b>Pay Details:
</b></p>$160,180 - $240,240 USD
<p></p><p>TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
</p><p></p><p>As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
</p><p></p><p><b>Line of Business:
</b></p>Personal &amp; Commercial Banking
<p><b>Job Description:
</b></p><p>The Sr. Relationship Manager serves the needs of the community commercial banking business, customizing a broad range of products and services to meet the financial needs of TD's customers. The job acquires, develops and manages commercial banking relationships by providing customized solutions across different commercial segments to build a strategy that is right for the customer now, and in the future with a focus on growing the portfolio by providing financial solutions and developing new business from both existing and new customers.
<br>
<br>
The role is a trusted advisor who, with sensitivity to the customer's operating environment, structures and packages practical and competitive solutions that demonstrate an understanding of their financing, cash management and overall business needs to add value to the customer's portfolio.
</p><p></p><p><b>Depth &amp; Scope:
</b></p><ul><li>Recognized as top level expert within the company in a customer segment or product/service line with responsibility for identifying and interpreting trends in the market to structure portfolios and get results
</li><li>Develops new business with prospects that have the largest and most complex credit needs in assigned portfolio segment
</li><li>Defines new approaches to sell and deliver solutions
</li><li>Anticipates emerging customer trends as a basis for recommending products and services and expanding the business
</li><li>Highly sophisticated understanding of customer needs and competitor offerings that contribute to the direction of the business line or segment
</li><li>Oversees the management and activities of large accounts and related servicing teams
</li><li>Manages the most strategic relationships that are characterized by significantly complex products and services provided and/or takes a significant business development focus
</li><li>Solves unique problems with broad impact on the business segment and financials
</li><li>Develops and implements new and innovative approaches to the sales process, including negotiation of terms and approaches to account management &ndash; provides expert advice internally and externally
</li><li>Impacts a range of sales achievement for largest accounts and relationships and a significant part of one or more business lines
</li><li>Communicates complex ideas, anticipates potential objections and persuades customers; negotiates significant terms
</li><li>Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program
</li>Identifies and leads problem resolution for project/program complex requirements related issues at all levels<br>
<li>
</li></ul><p><br>
<b>Education &amp; Experience:
</b></p><ul><li>Undergraduate degree
</li><li>10+ years relevant experience
</li><li>In-depth understanding of commercial industry, business development techniques and credit decisions
</li><li>Proven business development track record, with proven ability to conceptualize and implement effective new business strategies
</li><li>Extensive network of outside referral sources for new business
</li><li>Excellent credit and financial analysis skills
</li>Effective negotiation skills<br>
<li>
</li></ul><p><br>
<b>Customer Accountabilities:
</b></p><ul><li>Responsible for growth goals (loans, deposits, fees), both individually and within the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources
</li><li>Makes sales calls and may coordinate sales calling efforts, gather related financial and general business information as directed, coordinate financial analyses needed to make credit decisions
</li><li>Contributes and/or provides recommendation to loan decision process based on evaluation of credit risk and other key factors from Credit Management
</li><li>Negotiates specific terms and conditions and communicate credit decisions to prospects and Customers as directed by policy and/or credit approval
</li><li>Leads all aspects of relationship management for an assigned portfolio /segment and/or geography
</li><li>Delivers exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
</li><li>Acts as a trusted advisor expected to meet the needs of customers by providing creative products / solutions
</li><li>Actively uses sales platforms to build a robust understanding of customer / target needs, industries, and markets
</li><li>Understands customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
</li><li>Actively generates referrals to all business partners in the Bank to help meet the comprehensive financial needs of TD customers
</li><li>Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory
</li><li>Possesses and constantly enhances expert knowledge of the market, customers, and broader economic factors
</li><li>Identifies and responds to changes in the business environment and establishing action plans to address customer issues and priorities
</li><li>Identifies customer / prospect referral opportunities to internal Bank partners that meet customer needs
</li><li>Develops community relationships and membership in civic and professional organizations, including active participation in networking events
</li></ul><p></p><p><b>Shareholder Accountabilities:
</b></p><ul><li>Develops / implements sales strategies to proactively attract, acquire and retain customers / sales opportunities and referrals, to increase profitability and enable business growth
</li><li>Plans and executes business development activities, review and communicate results, and adjust tactics accordingly
</li><li>Promotes and offers full suite of products, sales, services and banking capabilities
</li><li>Assesses credit requests to determine risk and make appropriate recommendations for structuring credit deals
</li><li>Contributes to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
</li><li>Contributes to business objectives for Operational Excellence
</li><li>Supports the timely and accurate completion of business processes and procedures
</li><li>Protects the interests of the organization &ndash; identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
</li><li>Ensures documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
</li><li>Identifies, suggests and actively participates in process improvement opportunities
</li><li>Actively manages relationships within and across various business lines/ corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
</li><li>Participates in cross-functional / enterprise initiatives as a subject matter expert helping to provide guidance for complex situations
</li><li>Ensures necessary due diligence to support the accuracy of all customer transactions / activities
</li><li>Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
</li><li>Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
</li><li>Assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
</li></ul><p></p><p><b>Employee/Team Accountabilities:
</b></p><ul><li>Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest
</li><li>Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
</li><li>Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques
</li><li>Participates in personal performance management and development activities, including cross training within own team
</li><li>Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
</li><li>Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
</li><li>Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
</li><li>Contributes to a fair, positive and equitable environment that supports a diverse workforce
</li><li>Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
</li></ul><p></p><p><b>Physical Requirements:
</b></p><p>Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
</p><ul><li>Domestic Travel &ndash; Occasional
</li><li>International Travel &ndash; Never
</li><li>Performing sedentary work &ndash; Continuous
</li><li>Performing multiple tasks &ndash; Continuous
</li><li>Operating standard office equipment - Continuous
</li><li>Responding quickly to sounds &ndash; Occasional
</li><li>Sitting &ndash; Continuous
</li><li>Standing &ndash; Occasional
</li><li>Walking &ndash; Occasional
</li><li>Moving safely in confined spaces &ndash; Occasional
</li><li>Lifting/Carrying (under 25 lbs.) &ndash; Occasional
</li><li>Lifting/Carrying (over 25 lbs.) &ndash; Never
</li><li>Squatting &ndash; Occasional
</li><li>Bending &ndash; Occasional
</li><li>Kneeling &ndash; Never
</li><li>Crawling &ndash; Never
</li><li>Climbing &ndash; Never
</li><li>Reaching overhead &ndash; Never
</li><li>Reaching forward &ndash; Occasional
</li><li>Pushing &ndash; Never
</li><li>Pulling &ndash; Never
</li><li>Twisting &ndash; Never
</li><li>Concentrating for long periods of time &ndash; Continuous
</li><li>Applying common sense to deal with problems involving standardized situations &ndash; Continuous
</li><li>Reading, writing and comprehending instructions &ndash; Continuous
</li><li>Adding, subtracting, multiplying and dividing &ndash; Continuous
</li></ul><p></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
</p><p></p><p><b>Who We Are:
</b></p><p>TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
</p><p></p><p><b>Our Total Rewards Package<br>
</b></p><p><br>
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
</p><p></p><p><b>Additional Information:
</b><br>
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
<br>
<br>
<b>Colleague Development
</b></p><p>If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.<br>
</p><p></p><p>If you&rsquo;re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
</p><p></p><p>We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
</p><p></p><p><b>Training &amp; Onboarding
</b><br>
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
<br>
<br>
<b>Interview Process
</b><br>
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
</p><p></p><p><b>Accommodation
</b></p><p>TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
</p><p></p><p>If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</p></div>

Senior Relationship Manager

<div><p><b>Work Location:
</b></p>New York, New York, United States of America
<p></p><p><b>Hours:
</b></p>40
<p></p><p><b>Pay Details:
</b></p>$160,160 - $240,240 USD
<p></p><p>TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
</p><p></p><p>As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
</p><p></p><p><b>Line of Business:
</b></p>Personal &amp; Commercial Banking
<p><b>Job Description:
</b></p><p>The Sr. Relationship Manager serves the needs of the community commercial banking business, customizing a broad range of products and services to meet the financial needs of TD's customers. The job acquires, develops and manages commercial banking relationships by providing customized solutions across different commercial segments to build a strategy that is right for the customer now, and in the future with a focus on growing the portfolio by providing financial solutions and developing new business from both existing and new customers.
<br>
<br>
The role is a trusted advisor who, with sensitivity to the customer's operating environment, structures and packages practical and competitive solutions that demonstrate an understanding of their financing, cash management and overall business needs to add value to the customer's portfolio.
</p><p></p><p><b>Depth &amp; Scope:
</b></p><ul><li>Recognized as top level expert within the company in a customer segment or product/service line with responsibility for identifying and interpreting trends in the market to structure portfolios and get results
</li><li>Develops new business with prospects that have the largest and most complex credit needs in assigned portfolio segment
</li><li>Defines new approaches to sell and deliver solutions
</li><li>Anticipates emerging customer trends as a basis for recommending products and services and expanding the business
</li><li>Highly sophisticated understanding of customer needs and competitor offerings that contribute to the direction of the business line or segment
</li><li>Oversees the management and activities of large accounts and related servicing teams
</li><li>Manages the most strategic relationships that are characterized by significantly complex products and services provided and/or takes a significant business development focus
</li><li>Solves unique problems with broad impact on the business segment and financials
</li><li>Develops and implements new and innovative approaches to the sales process, including negotiation of terms and approaches to account management &ndash; provides expert advice internally and externally
</li><li>Impacts a range of sales achievement for largest accounts and relationships and a significant part of one or more business lines
</li><li>Communicates complex ideas, anticipates potential objections and persuades customers; negotiates significant terms
</li><li>Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program
</li>Identifies and leads problem resolution for project/program complex requirements related issues at all levels<br>
<li>
</li></ul><p><br>
<b>Education &amp; Experience:
</b></p><ul><li>Undergraduate degree
</li><li>10+ years relevant experience
</li><li>In-depth understanding of commercial industry, business development techniques and credit decisions
</li><li>Proven business development track record, with proven ability to conceptualize and implement effective new business strategies
</li><li>Extensive network of outside referral sources for new business
</li><li>Excellent credit and financial analysis skills
</li>Effective negotiation skills<br>
<li>
</li></ul><p><br>
<b>Customer Accountabilities:
</b></p><ul><li>Responsible for growth goals (loans, deposits, fees), both individually and within the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources
</li><li>Makes sales calls and may coordinate sales calling efforts, gather related financial and general business information as directed, coordinate financial analyses needed to make credit decisions
</li><li>Contributes and/or provides recommendation to loan decision process based on evaluation of credit risk and other key factors from Credit Management
</li><li>Negotiates specific terms and conditions and communicate credit decisions to prospects and Customers as directed by policy and/or credit approval
</li><li>Leads all aspects of relationship management for an assigned portfolio /segment and/or geography
</li><li>Delivers exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
</li><li>Acts as a trusted advisor expected to meet the needs of customers by providing creative products / solutions
</li><li>Actively uses sales platforms to build a robust understanding of customer / target needs, industries, and markets
</li><li>Understands customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
</li><li>Actively generates referrals to all business partners in the Bank to help meet the comprehensive financial needs of TD customers
</li><li>Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory
</li><li>Possesses and constantly enhances expert knowledge of the market, customers, and broader economic factors
</li><li>Identifies and responds to changes in the business environment and establishing action plans to address customer issues and priorities
</li><li>Identifies customer / prospect referral opportunities to internal Bank partners that meet customer needs
</li><li>Develops community relationships and membership in civic and professional organizations, including active participation in networking events
</li></ul><p></p><p><b>Shareholder Accountabilities:
</b></p><ul><li>Develops / implements sales strategies to proactively attract, acquire and retain customers / sales opportunities and referrals, to increase profitability and enable business growth
</li><li>Plans and executes business development activities, review and communicate results, and adjust tactics accordingly
</li><li>Promotes and offers full suite of products, sales, services and banking capabilities
</li><li>Assesses credit requests to determine risk and make appropriate recommendations for structuring credit deals
</li><li>Contributes to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
</li><li>Contributes to business objectives for Operational Excellence
</li><li>Supports the timely and accurate completion of business processes and procedures
</li><li>Protects the interests of the organization &ndash; identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
</li><li>Ensures documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
</li><li>Identifies, suggests and actively participates in process improvement opportunities
</li><li>Actively manages relationships within and across various business lines/ corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
</li><li>Participates in cross-functional / enterprise initiatives as a subject matter expert helping to provide guidance for complex situations
</li><li>Ensures necessary due diligence to support the accuracy of all customer transactions / activities
</li><li>Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
</li><li>Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
</li><li>Assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
</li></ul><p></p><p><b>Employee/Team Accountabilities:
</b></p><ul><li>Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest
</li><li>Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
</li><li>Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques
</li><li>Participates in personal performance management and development activities, including cross training within own team
</li><li>Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
</li><li>Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
</li><li>Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
</li><li>Contributes to a fair, positive and equitable environment that supports a diverse workforce
</li><li>Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
</li></ul><p></p><p><b>Physical Requirements:
</b></p><p>Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
</p><ul><li>Domestic Travel &ndash; Occasional
</li><li>International Travel &ndash; Never
</li><li>Performing sedentary work &ndash; Continuous
</li><li>Performing multiple tasks &ndash; Continuous
</li><li>Operating standard office equipment - Continuous
</li><li>Responding quickly to sounds &ndash; Occasional
</li><li>Sitting &ndash; Continuous
</li><li>Standing &ndash; Occasional
</li><li>Walking &ndash; Occasional
</li><li>Moving safely in confined spaces &ndash; Occasional
</li><li>Lifting/Carrying (under 25 lbs.) &ndash; Occasional
</li><li>Lifting/Carrying (over 25 lbs.) &ndash; Never
</li><li>Squatting &ndash; Occasional
</li><li>Bending &ndash; Occasional
</li><li>Kneeling &ndash; Never
</li><li>Crawling &ndash; Never
</li><li>Climbing &ndash; Never
</li><li>Reaching overhead &ndash; Never
</li><li>Reaching forward &ndash; Occasional
</li><li>Pushing &ndash; Never
</li><li>Pulling &ndash; Never
</li><li>Twisting &ndash; Never
</li><li>Concentrating for long periods of time &ndash; Continuous
</li><li>Applying common sense to deal with problems involving standardized situations &ndash; Continuous
</li><li>Reading, writing and comprehending instructions &ndash; Continuous
</li><li>Adding, subtracting, multiplying and dividing &ndash; Continuous
</li></ul><p></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
</p><p></p><p><b>Who We Are:
</b></p><p>TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
</p><p></p><p><b>Our Total Rewards Package<br>
</b></p><p><br>
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
</p><p></p><p><b>Additional Information:
</b><br>
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
<br>
<br>
<b>Colleague Development
</b></p><p>If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.<br>
</p><p></p><p>If you&rsquo;re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
</p><p></p><p>We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
</p><p></p><p><b>Training &amp; Onboarding
</b><br>
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
<br>
<br>
<b>Interview Process
</b><br>
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
</p><p></p><p><b>Accommodation
</b></p><p>TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
</p><p></p><p>If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</p></div>

Sr. Relationship Manager (US)

U.S. Bank

<p></p><div><p>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div>
Partners with assigned Relationship Manager(s) to successfully manage ICG Healthcare credit account relationships. These accounts are across the for-profit Healthcare industry, including physician practices, for-profit hospitals, medical device, pharmaceutical, life sciences, healthcare technology, health insurance, and other healthcare related companies. Grows revenue as directed by senior management by successfully closing new business relationships and retaining and expanding relationships with existing customers. Responsibilities include: underwriting all types of credit account exposure, managing an assigned credit portfolio, successfully closing new business relationships and expanding existing relationships, managing credit risk and responding to prospect or customer credit questions and making independent calls on assigned portfolio of relationships. Secondarily, provides customer service, participates in joint sales calls with Relationship Manager(s) and identifies customer needs.</div><div>
Basic Qualifications<br>
<ul><li>Master's degree, or equivalent work experience</li><li>10 or more years of commercial banking experience</li></ul><br>
Preferred Skills/Experience<br>
<ul><li>Extensive knowledge of commercial lending policy, all applicable laws and regulations, credit quality standards, company and business line policies and procedures</li><li>Strong relationship management and business development abilities, with thorough knowledge of credit products</li><li>Strong analytical and problem-solving skills</li><li>Ability to work effectively with individuals and groups across the company to manage customer relationships</li><li>Well-developed written communication and verbal presentation skills</li></ul></div><p></p><p>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
</p><p></p><p><b>Benefits:</b></p><p>
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:</p><ul><li><p>
Healthcare (medical, dental, vision)</p></li><li><p>
Basic term and optional term life insurance</p></li><li><p>
Short-term and long-term disability</p></li><li><p>
Pregnancy disability and parental leave</p></li><li><p>
401(k) and employer-funded retirement plan</p></li><li><p>
Paid vacation (from two to five weeks depending on salary grade and tenure)</p></li><li><p>
Up to 11 paid holiday opportunities</p></li><li><p>
Adoption assistance</p></li><li><p>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</p></li></ul><p></p><p>
Review our full benefits available by employment status here.
</p><p></p><p>U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.</p><p></p><p><b>
E-Verify</b></p><p>
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.</p><p></p>
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $148,495.00 - $174,700.00<p></p><p>
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.</p><p></p><p>
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.</p><p></p><p><b>
Posting may be closed earlier due to high volume of applicants.</b></p></div>

Credit Portfolio Manager, For-Profit Healthcare, Institutional Client Group

Bank of America

<div><p><b>Job Description:</b></p><p></p><p>
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br>
<br>
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br>
<br>
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br>
<br>
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!</p><p><b><br>
Job Description:</b><br>
This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li>
Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities</li><li>
Assists, educates, and trains clients on conducting simple transactions through self-service technologies</li><li>
Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy</li><li>
Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping</li><li>
Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Bilingual Mandarin Required</li><li>
Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment</li><li>
In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months</li><li>
Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li><li>
Collaborates effectively to get things done, building and nurturing strong relationships</li><li>
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li><li>
Confident in identifying solutions for helping new and existing clients based on their needs</li><li>
Strong written and verbal communications skills</li><li>
Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)</li><li>
Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances</li><li>
Applies strong critical thinking and problem-solving skills to meet clients' needs</li><li>
Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously</li><li>
Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)</li><li>
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
</li></ul><p></p><p><b>Desired Qualifications:</b></p><ul><li>
Associate's Degree or Bachelor's Degree in business, finance or a related field</li><li>
Experience working in a financial center where goals were met or exceeded</li><li>
Retail and/or sales experience in a salary plus incentive environment</li><li>
Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded</li><li>
Experience with financial information, spreadsheets and financial skills</li><li>
Knowledge of banking products and services</li><li>
Strong computer skills including Microsoft applications and previous experience utilizing laptop technology</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Active Listening</li><li>
Business Acumen</li><li>
Customer and Client Focus</li><li>
Oral Communications</li><li>
Problem Solving</li><li>
Account Management</li><li>
Client Experience Branding</li><li>
Client Management</li><li>
Client Solutions Advisory</li><li>
Relationship Building</li><li>
Business Development</li><li>
Pipeline Management</li><li>
Prospecting</li><li>
Referral Identification</li><li>
Referral Management</li></ul><p></p><p><b>
Minimum Education Requirement:</b> High School Diploma / GED / Secondary School or equivalent</p><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div><p></p>

Senior Banker - Chinatown Financial Center - Bilingual Mandarin Required

Harry Winston

<div>
 <p>
  <strong>
   <u>
    Job Summary
   </u>
  </strong>
 </p>
 <p>
  The Global CRM Manager is responsible for shaping and executing a refined, 360&deg; client relationship strategy that strengthens loyalty, elevates client experiences, and drives sustainable business growth across all markets. This role blends strategic vision with meticulous execution, ensuring global consistency while empowering regional teams with best-in-class tools, insights, and programs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a central partner to Retail, Marketing, Events, Merchandising, and regional leadership, the Global CRM Manager leverages data-driven insights, luxury clienteling standards, and innovative thinking to enrich every stage of the customer journey. This individual plays a pivotal role in cultivating the VIP client base, enhancing salon performance, and transforming prospects into lifelong brand advocates.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Duties, Responsibilities and Accountabilities
   </u>
  </strong>
 </p>
 <p>
  <strong>
   Global CRM &amp; Client Strategy
  </strong>
 </p>
 <ul>
  <li>
   Define, implement, and continuously refine a global 360&deg; CRM strategy across all client tiers, product segments, and regions.
  </li>
  <li>
   Develop and manage a cohesive global VIP strategy in partnership with Retail, Marketing, and Events to grow the high-value client segment.
  </li>
  <li>
   Guide and support market-level CRM strategies to ensure alignment with global objectives and brand standards.
  </li>
  <li>
   Lead long-term retention and prospect conversion initiatives designed to deepen client engagement and maximize lifetime value.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Campaigns &amp; Client Engagement
  </strong>
 </p>
 <ul>
  <li>
   Create compelling thematic CRM campaigns, including segmentation, targeting, communication planning, and post-campaign analysis.
  </li>
  <li>
   Provide ongoing Clientelling content, guidance, and toolkits to support Salon Sales Executives in delivering elevated client interactions.
  </li>
  <li>
   Ensure consistency of tone, storytelling, and brand expression across all CRM touchpoints.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data &amp; Insights
  </strong>
 </p>
 <ul>
  <li>
   Oversee data governance and database integrity to ensure accuracy, completeness, and reliability of client information.
  </li>
  <li>
   Deliver robust client and sales analyses to uncover trends, profiles, and opportunities; translate insights into actionable strategies.
  </li>
  <li>
   Consolidate global outreach campaign results, conduct performance reviews and identify key learnings to guide future initiatives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Tools &amp; Platform Management
  </strong>
 </p>
 <ul>
  <li>
   Serve as the global lead for the D365 CRM platform, overseeing enhancements, user acceptance testing, and international rollouts.
  </li>
  <li>
   Partner closely with the CRM Associate on campaign execution, reporting, and tool development.
  </li>
  <li>
   Work with markets to validate local adaptations and define global CRM clienteling assets, including catalogues, digital content, and collateral.
  </li>
  <li>
   Oversee gifting and printed material needs globally, ensuring luxury standards, efficient forecasting, and seamless coordination.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cross-Functional Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with Events, Retail, Creative, and Marketing to shape elevated and consistent client experiences across all touchpoints.
  </li>
  <li>
   Partner with High Jewelry Merchandising team to recommend pieces for client presentations and viewings, leveraging CRM insights.
  </li>
  <li>
   Support Corporate Timepieces in developing targeted CRM strategies to drive growth within the category.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Qualifications
   </u>
  </strong>
 </p>
 <ul>
  <li>
   10+ years of progressive CRM experience within luxury, high jewelry, fashion, or prestige beauty.
  </li>
  <li>
   Strong analytical mindset with the ability to interpret complex client data, identify actionable insights, and optimize the global customer journey.
  </li>
  <li>
   Demonstrated strategic planning capability and business acumen, with a proven ability to influence senior stakeholders.
  </li>
  <li>
   Exceptional relationship-building, communication, and interpersonal skills; collaborative leadership style.
  </li>
  <li>
   Advanced proficiency in Microsoft Excel; experience with CRM platforms (D365 preferred).
  </li>
  <li>
   Creative and innovative thinker, capable of developing fresh, impactful approaches to client engagement.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, or related discipline.
  </li>
  <li>
   Excellent written and verbal communication skills; comfort presenting to senior leaders and cross-functional teams.
  </li>
 </ul>
</div>


CRM Manager, Global Marketing

Goldman Sachs

<div><div><div><div><div><div><div><p><b>OPERATIONS</b></p>
<p>
Transaction Banking Operations is part of Transaction Banking within Platform Solutions. We are responsible for building, developing, and supporting Goldman Sachs&rsquo; Transaction Banking offering that is delivering a range of treasury and cash management products to our corporate client base. Transaction Banking Operations provide essential risk management and controls architecture to preserve and enhance the firm's assets and reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.</p>
<p><b>
YOUR IMPACT</b></p>
<p>
We&rsquo;re looking for a professional to join our Client Relationship Management team within Transaction Banking. Client Relationship Managers (CRMs) serve as the primary point of contact for our strategic corporate relationships, overseeing the strategy and execution of our front-to-back client experience.</p>
<p>
As a CRM, you are responsible for delivering a best-in-class, front-to-back client experience, driving growth opportunities, and decreasing cost-to-service. By collaborating with cross-functional internal stakeholders on strategic initiatives and product enhancements, delivering against client objectives, and providing enhanced service levels, you will strengthen our strategic client relationships and drive business growth.</p><br>
<p></p>
<p><b>
OUR IMPACT</b></p>
<p>
Transaction Banking Operations is focused on scaling the Transaction Banking businesses and supporting the constantly evolving suite of innovative Transaction Banking Services we are offering clients, whilst adapting to the rapidly changing payment landscape.</p>
<p>
Our organization is the first line of defense for control and governance to protect both clients&rsquo; and the firm&rsquo;s financial assets; and to provide a differentiated, best-in-class client service. Transaction Banking Operations has presence in Singapore, Bengaluru, London, New York, Dallas, and Amsterdam. All our offices work closely together as a single global team in support of our Transaction Banking business.</p>
<p>
We manage a wide range of complex processes, with members developing skills and competencies around client service (client on-boarding, first line client support), cash management (including: payment controls, bank account management, virtual account management, cash concentration, payment formatting /settlement, reconciliation and claims), transaction support (FX Payment, Escrow, Money Market and Term Deposits), regulatory requirements, industry trends and change management.</p><br>
<p></p>
<p><b>
HOW YOU WILL FULFILL YOUR POTENTIAL</b></p>
<ul><li>
Build, maintain, and enhance relationships with senior client contacts in cash management and treasury groups</li><li>
Regularly meet with clients to understand strategic goals and priorities, and to review front-to-back Service Level Expectations (SLE)</li><li>
Proactively review Key Performance Indicators (KPI) to identify and resolve emerging issues, assess client efficiency opportunities, and drive improvement plans</li><li>
Partner with internal teams (client on-boarding, implementation, client service, operations, product and engineering) to resolve complex client issues, conduct root cause analysis, and ensure client SLEs are met</li><li>
Serve as an internal champion for clients, advocating for client needs to prioritize product enhancements, strategic projects, and process improvement initiatives</li><li>
Collaborate with sales to drive commercial opportunities</li></ul><br>
<p></p>
<p><b>
SKILLS &amp; EXPERIENCE WE&rsquo;RE LOOKING FOR</b></p>
<p><b>
BASIC QUALIFICATIONS</b></p>
<ul><li>
Bachelor&rsquo;s Degree with 6+ years of experience in client facing roles</li><li>
Strong written and verbal communication skills</li><li>
Effective interpersonal skills with the ability to influence global stakeholders on behalf of clients</li><li>
Results-oriented team player who collaborates with others to drive optimal outcomes</li><li>
Commitment to excellence and a high level of integrity</li><li>
Effective risk manager, demonstrating the ability to understand and balance internal risk with external client needs</li></ul><br>
<p><b>
PREFERRED QUALIFICATIONS</b></p>
<ul><li>
Relevant Transaction Banking experience</li><li>
Proven relationship management experience that has driven business growth</li><li>
Judgement and problem solving; thinks ahead and anticipates situations.</li><li>
Ability to analyze complex issues and identify clear, objective solutions</li><li>
Capability to effectively build network across global stakeholders</li></ul>
<div>
<p><b>Salary Range</b><br>
The expected base salary for this New York, New York, United States-based position is $125000-$250000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.</p>
<p><b>Benefits</b><br>
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.</p>
</div></div></div></div></div></div></div><div><div><div><div><div><b>
We Offer Best-In-Class Benefits</b></div></div></div><p></p><div><div><div><div><div><div><div>
Healthcare &amp; Medical Insurance</div></div><p>
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Holiday &amp; Vacation Policies</div></div><p>
We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Financial Wellness &amp; Retirement</div></div><p>
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees&rsquo; priorities.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Health Services</div></div><p>
We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Fitness</div></div><p>
To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).</p></div></div></div></div><p></p><div><div><div><div><div><div>
Child Care &amp; Family Care</div></div><p>
We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Benefits at Goldman Sachs</div></div><p>
Read more about the full suite of class-leading benefits our firm has to offer.</p></div></div></div></div></div></div></div></div><div></div>
<br><p>Opportunity Overview
CORPORATE TITLE
Vice President
OFFICE LOCATION(S)
New York
JOB FUNCTION
Project Management
DIVISION
Global Banking &amp; Markets</p>

Global Banking & Markets - Transaction Banking Operations- Client Relationship Management- Vice President- New York

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Equal parts advisor and operating partner, Amazon&rsquo;s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses.
<br>
<br>
The Senior Business Coach (BC) helps Amazon improve the flexibility and quality of its delivery network in the Americas&mdash;to help fuel a $4B investment in rural communities bringing even faster delivery to our millions of customers in less densely populated areas. This role&rsquo;s primary focus is supporting DSP operations across the broader Americas delivery network, with particular emphasis on rural market expansion and mature-state optimization. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.<br>
<br>
What You&rsquo;ll Do<br>
As Senior Business Consultant (BC), you will manage a portfolio of Delivery Service Partner (DSP) owners within the Amazon delivery network. With the evolution of delivery modes and rural expansion planned for 2026, and continued strategic expansion into 2027, this role is integral to our program's evolution. Sr. BCs provide strategic guidance to DSP owners throughout their business life-cycle of their relationship with Amazon&mdash;from pre-launch preparation through mature-state optimization. You will facilitate solution-oriented approaches to remove business obstacles and drive continuous improvement in financial performance, operational efficiency, and safety standards across the network. The position requires extensive collaboration with cross-functional stakeholders, including operations managers, program directors, compliance officers, legal counsel, and finance teams. The ideal candidate will demonstrate strong analytical capabilities, strategic problem-solving skills, and the ability to implement data-driven recommendations that create meaningful change both internally and externally.<br>
<br>
Key job responsibilities<br>
Operational Excellence &amp; Financial Advisory<br>
<ul><li>Lead DSP owners through critical business phases including launch, operational scaling, and seasonal demand optimization</li><li>Provide comprehensive consultation on financial management and operational optimization</li><li>Support development of scalable business processes to ensure consistent performance metrics</li><li>Navigate program evolution by helping owners implement and adapt to strategic changes within traditional DSP operations, including new service types and offerings such as rural delivery expansion and delivery capabilities</li><li>Conduct data-driven business reviews, delivering performance insights and competitive benchmarking analysis</li></ul><br>
Business Development &amp; Program Management<br>
<ul><li>Evaluate and interview potential candidates for the DSP program, ensuring alignment with program standards and objectives</li><li>Guide strategic planning and execution of network capacity management</li></ul><br>
Stakeholder Engagement &amp; Program Enhancement<br>
<ul><li>Foster strong DSP community engagement through coordination of local events and regional initiatives</li><li>Build and maintain productive relationships with regional stakeholders</li><li>Identify operational inefficiencies and champion process improvements across the network</li><li>Design and implement solutions to enhance overall program effectiveness and DSP owner experience</li></ul><br>
The successful candidate will serve as a trusted advisor and primary account manager, combining strategic insight with practical business acumen to drive sustainable growth and operational excellence across the DSP network.<br>
<br>
A day in the life<br>
Strategic Leadership &amp; Decision Making<br>
<ul><li>Drive both strategic initiatives and tactical execution to achieve business objectives</li><li>Leverage industry expertise to establish priorities, optimize account management strategies, and develop sustainable long-term solutions</li><li>Navigate ambiguous business environments to formulate clear strategic direction and influence cross-functional priorities</li><li>Demonstrate sound judgment in solution design, balancing complexity with efficiency</li></ul><br>
Stakeholder Management &amp; Communication<br>
<ul><li>Lead resolution of complex business challenges through detailed analysis and effective escalation management</li><li>Foster collaborative relationships across multiple business units and organizational levels</li><li>Develop and maintain strong partnerships with key stakeholders through exceptional relationship management</li><li>Deliver compelling verbal and written communications, including executive-level presentations and strategic recommendations</li></ul><br>
Location &amp; Travel Requirements<br>
<ul><li>Position is headquartered at our NYC Hub</li><li>Work arrangement includes structured mix of office presence, field travel, and remote work days. One week per month is dedicated to in-office collaboration at respective/team&rsquo;s Hub. Significant field engagement is required: minimum 3 days per week of travel for 3 weeks monthly to support portfolio of Delivery Service Partners</li><li>Must be comfortable with regular travel and maintaining a flexible schedule</li></ul><br>
The ideal candidate will demonstrate exceptional problem-solving capabilities, strong business acumen, and the ability to influence outcomes in a dynamic, fast-paced environment.<br>
<br>
About the team<br>
ABOUT AMAZON LOGISTICS<br>
At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience</li><li>Bachelor's degree or above</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience</li><li>Master's degree or above in management, business administration, economics, engineering, marketing</li><li>International Coach Federation Credentialed (ACC/PCC/MCC)</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, NY, New York - 134,700.00 - 182,200.00 USD annually<br>
USA, TN, Nashville - 110,200.00 - 149,100.00 USD annually</div><p></p>

Senior Business Coach, Delivery Service Partner Program

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