customer service representative Jobs in Lahore

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revenue cycle management specialist

Devflovv

We are looking for a highly dependable and punctual Revenue Cycle Management (RCM) team of four individuals to handle critical tasks within the organization's revenue cycle. The ideal candidates will have strong mathematical skills, attention to detail, and the ability to work efficiently in a fast-paced, deadline-driven environment. This role requires precision and a proactive approach to managing billing, payments, and accounts receivableKey Responsibilities: 1. Billing and Claims Processing: &#9675; Review, verify, and accurately code claims for submission to insurance companies and third-party payers. &#9675; Ensure compliance with industry standards and regulations for accurate billing. 2. Payment Posting and Reconciliation: &#9675; Accurately post payments from insurers and patients into the system. &#9675; Reconcile accounts to ensure accurate financial records and resolve discrepancies promptly. 3. Aging and Denial Management: &#9675; Monitor and manage accounts receivable, following up on unpaid claims. &#9675; Investigate and resolve denied claims by submitting appeals and necessary documentation. 4. Data Analysis and Reporting: &#9675; Analyze revenue cycle data for trends, errors, or inefficiencies. &#9675; Generate and interpret reports to monitor billing performance, aging reports, and collection progress. 5. Customer Service and Communication: &#9675; Provide clear explanations for billing issues and work to resolve discrepancies efficiently. 6. Compliance and Accuracy: &#9675; Ensure all revenue cycle processes comply with regulatory standards and internal procedures. &#9675; Maintain data integrity and accuracy in all financial recordsEducation: &#9679; High school diploma required; Associate&rsquo;s degree in Accounting, Finance, or related field preferred. Experience:&#9679; Minimum of 1 year experience in revenue cycle management, billing, or finance. &#9679; Dental background a plus but not required (knowledge of dental anatomy, dental terminology, and dental procedures preferred)Skills: &#9679; Strong proficiency in mathematics and data analysis. &#9679; Proficient in Microsoft Excel (advanced) and billing software. &#9679; High attention to detail and accuracy. &#9679; Strong problem-solving skills and ability to resolve discrepancies. &#9679; Good communication skills for customer service and team collaboration. Personal Attributes: &#9679; Dependable, punctual, and consistently meets deadlines. &#9679; Self-motivated, with the ability to work independently and as part of a team. &#9679; Strong organizational skills and ability to prioritize tasks. If you are a detail-oriented, dependable individual with strong math skills and a keen interest in the dental revenue cycle, we encourage you to apply. Dental background is a plus but not required&mdash;your skills and reliability are the most important factors in contributing to our team&rsquo;s success.Job Type: Full-timeWork Location: In person

RCM Specialist/Medical Biller

Glixen Technologies

We are Hiring Revenue Cycle Management (RCM) and looking for detail oriented and reliable individuals to join our RCM team and help manage billing, payments, and claims in a fast-paced environment.Responsibilities - Process insurance claims &amp; payments&middot; -Manage aging reports &amp; denials&middot; - Post payments &amp; reconcile accounts&middot; - Analyze revenue cycle data&middot; - Communicate billing issues clearlyRequirements - 1 year experience in RCM, billing, or finance&middot; Strong Excel &amp; data analysis skills&middot; - High attention to detail&middot; - Dental knowledge is a plusJob Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthWork Location: In person

Revenue Cycle Management

Macrise Tech Solutions

Medical Billing<ul><li>Prepare and submit accurate insurance claims and patient invoices in a timely manner.</li><li>Review all claims to ensure completeness, coding accuracy, and compliance with payer requirements.</li><li>Maintain organized billing documentation and up-to-date records in the practice management system.</li><li>Accurately process adjustments, credit memos, and payment postings.</li><li>Regularly update and verify patient demographics and insurance information.</li><li>Generate monthly billing statements and customized Revenue Cycle Management (RCM) reports.</li><li>Support the accounting team with reconciliations and month-end financial reporting.</li><li>Recommend process improvements to streamline billing operations and enhance efficiency.</li></ul>Collections<ul><li>Proactively follow up on unpaid insurance claims and patient balances to secure timely payments.</li><li>Monitor and manage A/R aging reports, prioritizing overdue accounts for resolution.</li><li>Communicate with insurance payers to resolve delays, denials, and underpayments.</li><li>Address patient billing concerns professionally and establish payment arrangements when necessary.</li><li>Partner with billing and patient services teams to resolve complex collection cases.</li><li>Accurately document all collection activities, follow-ups, and communications in the system.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Willing to work the night shift?</li></ul>Experience:<ul><li>Medical Billing: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Medical Billing & Collections Specialist

Jawa Health Care

Job Title: Closer &ndash; RCM ServicesDepartment: Revenue Cycle Management Reports To: Team Lead / Manager &ndash; AR/RCM Location: [Onsite/Remote/Hybrid] Shift: [U.S. Shift / Night Shift / Flexible, etc.]Job Summary:The Closer is responsible for the final phase of the medical billing process, ensuring all accounts are closed accurately and in a timely manner. This includes reviewing payments, resolving denials, initiating appeals when necessary, and coordinating with insurance companies and internal departments to ensure proper reimbursement.Key Responsibilities:<ul><li>Review insurance payments and denials to confirm account resolution.</li><li>Ensure all claims are processed correctly and all follow-ups are completed.</li><li>Initiate and manage appeals for denied or underpaid claims.</li><li>Work closely with AR follow-up team to finalize claims.</li><li>Post payments and adjustments when required.</li><li>Conduct account audits to confirm zero balance and accurate processing.</li><li>Ensure compliance with HIPAA and company policies.</li><li>Coordinate with payers, clearinghouses, and clients for claim closure.</li><li>Document all activity in billing software clearly and accurately.</li><li>Meet daily/weekly/monthly productivity and quality targets.</li></ul>Required Skills &amp; Qualifications:<ul><li>2+ years of experience in U.S. healthcare RCM process, particularly in AR follow-up and denial management.</li><li>Strong knowledge of insurance guidelines (Medicare, Medicaid, Commercial payers).</li><li>Familiarity with billing software such as EPIC, NextGen, eClinicalWorks, Kareo, AdvancedMD, or similar.</li><li>Understanding of CPT, ICD-10, HCPCS codes.</li><li>Excellent verbal and written communication skills.</li><li>Analytical and problem-solving abilities.</li><li>Ability to work independently and within a team.</li><li>Strong attention to detail and accuracy.</li></ul>Preferred Qualifications:<ul><li>Experience working with clients across multiple specialties (e.g., Radiology, Cardiology, DME, etc.).</li><li>Certification in Medical Billing/Coding (CPC, CPB) is a plus.</li><li>Experience with U.S. healthcare compliance standards.</li></ul>Monday to Friday 6pm to 3amSaturday Sunday offJob Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthWork Location: In person

Closer – RCM Services

The AR Executive will be responsible for managing the accounts receivable process within the medical billing revenue cycle. This includes analyzing claims, following up with insurance companies and patients, resolving denials, and ensuring timely payment of medical claims to maximize collections and minimize aging.Key Responsibilities:<ul><li>Follow up on outstanding insurance claims via phone calls and web portals.</li><li>Analyze denied, unpaid, or underpaid claims and take corrective actions.</li><li>Perform timely follow-up with insurance carriers and healthcare providers.</li><li>Work on insurance aging reports and reduce Days in Accounts Receivable (AR).</li><li>Handle appeals and re-submissions of claims with supporting documentation.</li><li>Ensure accurate and timely posting of payments and adjustments.</li><li>Collaborate with the billing team to identify and resolve billing issues.</li><li>Maintain thorough documentation of all interactions and updates in the system.</li><li>Meet or exceed daily/weekly/monthly productivity and quality targets.</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in AR follow-up/medical billing (US Healthcare domain).</li><li>Good understanding of the US healthcare RCM process and insurance guidelines.</li><li>Experience with commercial and government payers (Medicare, Medicaid, etc.).</li><li>Strong knowledge of CPT, ICD-10, and HCPCS codes is a plus.</li><li>Familiarity with EOBs (Explanation of Benefits), ERAs, and denial codes.</li><li>Proficiency with medical billing software (e.g., Kareo, AdvancedMD, Athena, eClinicalWorks, etc.).</li><li>Excellent communication skills &ndash; both verbal and written.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree or equivalent in any field.</li><li>Certification in Medical Billing/Coding or RCM is a plus.</li></ul>Key Performance Indicators (KPIs):<ul><li>AR aging &gt; 90 days reduction</li><li>Claim resolution rate</li><li>Denial rate and recovery</li><li>Collection percentage</li><li>Daily call volume and documentation accuracy</li></ul>Location: Lahore (On-site)Schedule: 6:00 PM - 3:00 AM (Monday to Friday)Category: Medical Billing &amp; Health Care ServicePerks &amp; Benefits&middot; Market Competitive Salary&middot; Attractive Commission Structure&middot; Fuel Allowance&middot; Employment Confirmation After Probation&middot; And more perks and benefitsJoin our team and grow with a company that's reshaping the future of medical billing services.Job Type: Full-timeJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Senior AR Executive Experienced in All Script Software

Progressive Resource

We are seeking a dynamic Business Development Specialist with experience in medical billing and revenue cycle management (RCM) to identify opportunities, build relationships, and drive new business growth. The ideal candidate understands the U.S. healthcare market, including payer requirements, CPT/ICD coding basics, and the end-to-end medical billing process.Key Responsibilities<ul><li>Identify, prospect, and develop new business opportunities in the medical billing and healthcare outsourcing space.</li><li>Build and maintain strong relationships with healthcare providers, physician groups, hospitals, and clinics.</li><li>Present and promote company services to prospective clients through calls, emails, virtual meetings.</li><li>Conduct needs assessments and create customized proposals based on client requirements.</li><li>Collaborate with operations and RCM teams to ensure smooth onboarding and service delivery for new clients.</li><li>Track and manage leads, opportunities, and pipeline activities using CRM tools (e.g., Salesforce, HubSpot).</li><li>Stay informed on industry trends, payer policy changes, and competitors&rsquo; offerings.</li><li>Achieve or exceed monthly and quarterly sales targets and KPIs.</li><li>Attend industry events, trade shows, or webinars to network and generate leads.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field (preferred).</li><li>4+ years of experience in business development, sales, or account management within medical billing, RCM, or healthcare services.</li><li>Strong understanding of medical billing workflows, payer processes, and basic coding knowledge (CPT, ICD-10).</li><li>Proven ability to generate leads, close deals, and meet revenue targets.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proficiency with CRM systems and MS Office Suite.</li><li>Self-motivated, results-driven, and able to work independently or as part of a team.</li></ul>Job Type: Full-timeWork Location: In person

Business Development Specialist (Medical Billing)

Prima Systems

Digital Prima Systems is a reputable healthcare technology company specializing in providing innovative solutions for medical billing and revenue cycle management. We are committed to assisting healthcare providers in optimizing their financial operations and ensuring timely reimbursement for services rendered.Responsibilities:<ul><li>Insurance Claims Processing:</li><li>Review and prepare accurate insurance claims for submission to various payers.</li><li>Verify patient insurance coverage, benefits, and eligibility.</li><li>Ensure proper coding (CPT, ICD-10, HCPCS) and documentation for claims accuracy.</li><li>Submit claims electronically or by paper according to payer requirements.</li><li>Payment Posting and Reconciliation:</li><li>Post payments received from insurance companies and patients into the billing system.</li><li>Reconcile payments against billed amounts to identify discrepancies.</li><li>Investigate and resolve any discrepancies in payments, adjustments, or denials.</li><li>Accounts Receivable Management:</li><li>Monitor and follow up on unpaid or denied claims to ensure timely resolution.</li><li>Contact insurance companies to inquire about claim status and facilitate payment.</li><li>Review aging reports regularly to prioritize and address delinquent accounts.</li><li>Initiate appeals for denied or underpaid claims and track the appeal process.</li><li>Patient Billing and Communication:</li><li>Generate patient statements and invoices for outstanding balances.</li><li>Work with patients to establish payment plans or arrangements.</li><li>Provide clear and compassionate communication regarding billing inquiries or issues.</li><li>Documentation and Reporting:</li><li>Maintain accurate and organized records of all billing and collection activities.</li><li>Generate reports on accounts receivable status, aging trends, and collection efforts.</li><li>Prepare regular updates and summaries for management review.</li><li>Compliance and Regulations:</li><li>Ensure compliance with HIPAA regulations and other billing guidelines.</li><li>Stay informed about changes in billing regulations and payer policies.</li><li>Implement best practices to maximize reimbursement and minimize compliance risks.</li></ul>Requirements:<ul><li>Proven experience as an Accounts Receivable Specialist in medical billing or a related field.</li><li>In-depth knowledge of medical terminology, billing codes (CPT, ICD-10, HCPCS), and insurance claims processes.</li><li>Proficiency in using medical billing software and electronic health record (EHR) systems.</li><li>Strong understanding of insurance policies, reimbursement methodologies, and billing guidelines.</li><li>Excellent analytical skills to identify and resolve billing discrepancies efficiently.</li><li>Effective communication skills to interact professionally with insurance companies, patients, and internal teams.</li><li>Detail-oriented with a high level of accuracy in data entry and financial calculations.</li></ul>Please share your resume 0325-7666161Job Type: Full-timePay: Rs80,000.00 - Rs95,000.00 per monthExperience:<ul><li>Account Receivable: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

AR Executive - Medical Billing

Explore 1658+ Revenue cycle management specialist in Lahore this September. Find roles across top companies and apply now to boost your career.