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sales operations manager

Esco

<div>
 
 
 About us:
 
 
 
 Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.
 
 
 
 
 
 With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you&rsquo;ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you&rsquo;ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.
 
 
 
 
 
 
 Job Overview:
 
 
 
 The Operations Manager will oversee the daily operations of Esco Lifesciences to ensure smooth, efficient, and cost-effective processes across production, supply chain, logistics, quality, and service support. This role plays a key part in strengthening operational excellence, improving productivity, and supporting business growth in the region.
 
 
 
 
 
 
 Location: Bangalore, India
 
 
 
 
 Direct Manager: Country Manager
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily operations to ensure production, service, and support activities run smoothly and efficiently.
 </li>
 <li>
 Ensure compliance with
 
 Esco standards
 
 , safety regulations, SOPs, and quality requirements.
 </li>
 <li>
 Monitor operational and commercial KPIs; drive improvements in productivity, efficiency, cost control, and execution.
 </li>
 <li>
 Coordinate with
 
 Production, Engineering, Warehouse, Procurement, Quality, Service, Sales, and Product
 
 teams to ensure seamless end-to-end workflows.
 </li>
 <li>
 Lead operational planning,
 
 resource allocation
 
 , and manpower scheduling aligned with business and sales demand.
 </li>
 <li>
 Own
 
 CRM systems
 
 , ensuring data accuracy, hygiene, and disciplined usage by sales and service teams.
 </li>
 <li>
 Manage
 
 sales reporting
 
 , pipeline tracking, forecasting, and management dashboards.
 </li>
 <li>
 Enforce
 
 pricing discipline
 
 , including price list governance, discount controls, and approval workflows.
 </li>
 <li>
 Act as the central coordination point between
 
 sales, service, and operations
 
 for pre-sales and post-sales execution.
 </li>
 <li>
 Manage and support
 
 pre-sales and post-sales executives
 
 , ensuring timely quotations, order processing, and customer handovers.
 </li>
 <li>
 Identify operational and commercial gaps and implement process improvements, including
 
 Lean, Kaizen, and 5S
 
 initiatives.
 </li>
 <li>
 Support
 
 digitalization and system improvements
 
 , including CRM&ndash;ERP integration.
 </li>
 <li>
 Ensure operational documentation, reports, and records are accurate and up to date.
 </li>
 <li>
 Manage facility readiness, equipment maintenance, and operational safety.
 </li>
 <li>
 Support new product introductions, projects, and operational expansion activities.
 </li>
 <li>
 Lead, coach, and develop team members to ensure high performance and accountability.
 </li>
 <li>
 Provide regular updates to management on operational performance,
 
 sales pipeline health
 
 , risks, and timelines.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Operations Management, Industrial Management, or a related field.
 </li>
 <li>
 At least 4 years of experience in operations or manufacturing management.
 </li>
 <li>
 Familiar with production processes, quality standards, and operational workflow management.
 </li>
 <li>
 Experience in Lean/Kaizen/5S or continuous improvement programs is an advantage.
 </li>
 <li>
 Strong leadership, communication, and problem-solving skills.
 </li>
 <li>
 Ability to work under pressure and handle multiple operational priorities.
 </li>
 </ul>
 
 
</div>

Sales Operations Manager

mCaffeine

<div>
 
 
 About the job
 
 
 
 
 
 
 
 About us/Company overview:
 
 
 
 
 mCaffeine
 
 is India&rsquo;s 1st caffeinated personal care brand with an exciting range of caffeinated products for young and aspiring millennials. We believe in confidence over all skin and body biases. Redefining ageold notions of beauty associated with colour, we never sell insecurities. We have vowed not to make fairness products. At mCaffeine, beauty has no colour or gender, it's about
 
 you
 
 . You are a revolution, a culture, a routine, a high, and essentially now, a
 
 lifestyle
 
 . You are
 
 Bold, Young, and Confident
 
 .
 
 
 
 
 
 
 Come, join the pack!
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 The Central Order Processing Executive for a personal care company is responsible for managing and coordinating the order processing operations, ensuring the accurate and efficient handling of orders processing.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Review and verify incoming orders, ensuring accuracy and completeness.
 </li>
 <li>
 Accurately input order details into the order processing system/ excel.
 </li>
 <li>
 Monitor and track the status of orders, from the point of entry to final delivery.
 </li>
 <li>
 Collaborate with cross-functional teams, including sales, marketing, and production, to optimize order processing and delivery processes.
 </li>
 <li>
 Ensure a high level of responsiveness to mails/ calls.
 </li>
 <li>
 Address and resolve any quality-related concerns or deviations.
 </li>
 <li>
 Maintain accurate records of orders, invoices, and related documents.
 </li>
 <li>
 Generate reports on order processing performance and share insights with management.
 </li>
 <li>
 Identify opportunities for process optimization and implement best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in order processing, customer service, or a similar role is advantageous.
 </li>
 <li>
 Proficiency in Excel / Microsoft Office applications.
 </li>
 <li>
 Knowledge of inventory management systems and order tracking tools.
 </li>
 <li>
 Strong attention to detail, excellent organizational skills, and the ability to work under pressure.
 </li>
 <li>
 Effective communication.
 </li>
 </ul>
 
 
</div>

Senior Operations Executive

HDB Financial Services Ltd.

<div>
 
 Job Role
 
 
 
 Driving gold loan business across all branches in coordination with Area Managers, Territory Manager, Branch team, Direct sales team and gold loan executives.
 
 
 Manages multiple districts within a region and adjusts sales goals and procedures as appropriate for each district.
 
 
 Recommend product or service enhancements to improve customer satisfaction and sales potential.
 
 
 Evaluates and implements appropriate new sales techniques to increase the region's sales volume.
 
 
 Monitor and review sales team productivity and take timely corrective actions.
 
 
 Recruitment of sales team , motivating them through local contest and rewards recognition program.
 
 
 Launch new branches for gold loan business in region Responsible for Sales, Training, Audit, Collection, Auction for the region.
 
 
 Coordination with Admin, training, Human resource and policy team for speedy launch.
 
 
 Responsible for building healthy and profitable portfolio for the Gold Loan Business.
 
 
 Keep track of collection and ensure delinquency remain below permissible limits.
 
 
 Coordinate with Risk and Branch team for timely audit auction.
 
 
 
 Key Responsibilities
 
 
 
 Business Development.
 
 
 Team Management.
 
 
 Operations Management.
 
 
 Product Enhancement.
</div>

Cluster Manager

Piramal Consumer Healthcare

<div>
 
 
 Job Overview
 
 
 
 This position is responsible for driving business with National Online Channel Accounts, develop and execute the annual business plans with all the above accounts.
 
 
 
 
 
 
 Key Stakeholders: Internal
 
 
 
 Area Sales Team, Marketing and Digital team, Data Analytics, Commercial officer &amp; Sales Operations Manager and Regulatory team
 
 
 
 
 
 
 Key Stakeholders: External
 
 
 
 Distributors, National accounts and Online sellers
 
 
 
 
 
 
 Reporting Structure
 
 
 
 Chief Manager E-Commerce, Institutional Sales and Exports
 
 
 
 
 
 
 Experience
 
 
 
 Any Graduate + MBA / PGDBM (Tier-2 or Tier-3 Institutes preferred)
 
 
 
 
 
 
 Competencies
 
 
 <ul>
 <li>
 Must have worked with some key known brands in E-Com Space
 </li>
 <li>
 Have worked with some prominent names in E-Com Eg. Amazon / Flipkart/ Blinkit/ BB etc.
 </li>
 <li>
 Have worked on Direct account and 3P seller model
 </li>
 <li>
 Have experience of Margin Negotiation, listing of New products, on-boarding and managing profitability of products
 </li>
 </ul>
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 Meeting the top line sales objective for the National Accounts like Amazon / Flipkart/ Blinkit/ BB etc.
 </li>
 <li>
 Overall responsible for sales to these accounts for the PAN India.
 </li>
 <li>
 Having all our product listed on the platforms, maintaining hygiene across all portals.
 </li>
 <li>
 Ensuring stock availability with a high degree of forecasting accuracy.
 </li>
 <li>
 Ensure fill rates of 90% plus with all these chains.
 </li>
 <li>
 Devising marketing strategy for Piramal products with key portals.
 </li>
 <li>
 Develop and manage the Annual Business plans for these National Accounts.
 </li>
 <li>
 Set annual targets for all these accounts.
 </li>
 <li>
 Sign the terms of trade (TOT), with desired counterparts, Ensure TOT execution and adherence PAN India.
 </li>
 <li>
 Build the relationship with Ecommerce partners/distributors to get efficient terms of trade (TOT).
 </li>
 <li>
 Drive profitability improvements for Ecommerce.
 </li>
 </ul>
</div>

Ecommerce Manager

Schbang

<div>
 
 
 Job Description: Business Manager &ndash; SEO &amp; Content Vertical
 
 
 
 
 Location:
 
 Schbang, Mumbai &ndash; Lower Parel
 
 
 
 Work Mode:
 
 In-office / Onsite
 
 
 
 
 
 
 Role Focus
 
 
 
 Solely responsible for generating new business, closing one-time project deals, and bringing fresh clients to the SEO &amp; Content vertical.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 New Client Acquisition
 
 <ul>
 <li>
 Create customized proposals, estimates, and pitches for SEO and content projects.
 </li>
 <li>
 Generate qualified leads through outbound reach-outs, networking, partnerships, and digital channels.
 </li>
 <li>
 Build and manage a strong pipeline of potential clients across industries.
 </li>
 <li>
 Conduct discovery calls to understand business requirements, pain points, and project scope.
 </li>
 </ul>
 
 Project-Based Business Growth
 
 <ul>
 <li>
 Focus on acquiring one-time SEO audits, content writing projects, technical fixes, content revamps, SERP optimization projects, etc.
 </li>
 <li>
 Identify short-term opportunities and high-value project work across SMEs, startups, and enterprise teams.
 </li>
 <li>
 Work with the operations team to hand over closed deals smoothly for execution.
 </li>
 </ul>
 
 Market &amp; Strategy
 
 <ul>
 <li>
 Identify new sectors, categories, and demand patterns for SEO and content services.
 </li>
 <li>
 Track competitor offerings, pricing, and market positioning.
 </li>
 <li>
 Suggest new packages, micro services, or project formats based on market gaps.
 </li>
 </ul>
 
 Collaboration
 
 <ul>
 <li>
 Collaborate with SEO, content, and delivery leads only during pre-sales for effort estimation and feasibility checks.
 </li>
 <li>
 Ensure accurate scoping and documentation before handing off to project managers.
 </li>
 <li>
 Work with marketing teams to create sales collateral, case studies, and success stories.
 </li>
 </ul>
 
 Targets &amp; Reporting
 
 <ul>
 <li>
 Achieve monthly and quarterly new business targets.
 </li>
 <li>
 Maintain CRM hygiene, track conversions, and provide weekly pipeline reports.
 </li>
 <li>
 Analysis of lead sources, conversion metrics, and sales performance.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Requirements
 
 
 
 Must-Have
 
 <ul>
 <li>
 Strong background in sales or business development within digital marketing, SEO, or content domains.
 </li>
 <li>
 Ability to independently generate leads and convert prospects.
 </li>
 <li>
 Strong proposal writing, pitching, and negotiation skills.
 </li>
 <li>
 Understanding of SEO basics, content strategy, keyword research, and deliverable types.
 </li>
 <li>
 Self-driven and comfortable working with targets and deadlines.
 </li>
 </ul>
 
 Good-to-Have
 
 <ul>
 <li>
 Exposure to AI-assisted content tools and SEO software.
 </li>
 <li>
 Experience in agency or project-based sales environments.
 </li>
 <li>
 Ability to identify high-intent prospects quickly.
 </li>
 </ul>
 
 
 
 
 
 Personal Attributes
 
 
 <ul>
 <li>
 Hustler mindset with strong ownership.
 </li>
 <li>
 Excellent communication and persuasion skills.
 </li>
 <li>
 Persistent, resilient, and goal-oriented.
 </li>
 <li>
 Sharp understanding of client needs and project feasibility.
 </li>
 </ul>
 
 
</div>

Business Manager- SEO & Content

ACG World

<div>
 
 
 Job Purpose
 
 
 
 We are looking for Customer Service Executive at Kandivali, Mumbai office for 6-8 months.
 
 
 
 
 
 
 About the Role
 
 
 
 Role- Customer Service Executive
 
 
 Education- Any Graduate
 
 
 Gender preference- Any
 
 
 Must have good Communication skills
 
 
 Must have worked in manufacturing companies work culture
 
 
 Experience from MNC is most preferred
 
 
 CTC- Can be discussed during interview process
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Maintain existing business, build rapport with customers and collaborate with Sales Manager to deliver customer requirements.
 </li>
 <li>
 Monitor end to end supply chain of products to ensure customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Core Functional
 
 
 <ul>
 <li>
 Error free Order booking within 1-2 days from the date of clear PO.
 </li>
 <li>
 Follow up with customers for collection of payments to maintain DSO &amp; submit daily update Sales head (exports).
 </li>
 <li>
 To keep track of dispatch date for commercial orders and sample orders and proactively follow up with logistics/dispatch team to ensure that the orders are dispatched on time. If there are any deviations, then proactively inform to sales manager/customer and take corrective actions to resolve.
 </li>
 <li>
 Control and Manages key business metrics like DOH and DSO as per budget.
 </li>
 <li>
 Monitor despatches / Sales Hold at respective locations.
 </li>
 <li>
 Communicate to internal &amp; external customers on the updates on timely basis.
 </li>
 <li>
 Log customer complaints and ensure closure of complaints / queries as per agreed timelines.
 </li>
 <li>
 Ensure updation of SAP database including Customer Master, Product Master for error free transactions.
 </li>
 </ul>
 
 
 
 
 
 Internal Process
 
 
 <ul>
 <li>
 Provide information to Sales Managers regarding sales quantity, values, ASPs for preparing monthly MIS report.
 </li>
 <li>
 Ensure timely invoicing for shipments from ACG to customer.
 </li>
 </ul>
 
 
 
 
 
 Key Result Areas
 
 
 <ul>
 <li>
 Achieve budgeted Volume &amp; Values for region.
 </li>
 <li>
 Achieve budgeted DSO &amp; DOH.
 </li>
 <li>
 On time despatch of orders.
 </li>
 <li>
 Timely closure of customer complaints.
 </li>
 <li>
 Manage efficiently inventory in order to ensure that there is no old stock and supply product with quick lead times.
 </li>
 </ul>
 
 
</div>

Customer Service Executive_ACG Pharmapack  (Pharma packaging industry (Films and foils))

Getinge

<div>
 
 
 Job Overview
 
 
 
 Product Manager (PM) - Digital Healthcare Solutions, is responsible for defining the strategy, roadmap, and feature requirements for hardware and software products that support healthcare delivery. The role focuses on optimizing clinical and operational workflows, enabling staff efficiency, and improving patient outcomes to drive operational excellence.
 
 
 
 
 
 
 Responsibilities and Essential Duties
 
 
 <ul>
 <li>
 Be the Technical Spokesperson for DHS for all technical related inquiries
 </li>
 <li>
 Create &amp; Review all DHS technical quotations for sales team
 </li>
 <li>
 Initiate/Develop end customers workshops to technically train &amp; promote DHS solutions
 </li>
 <li>
 Manage software updates, including coordinating with Partner&rsquo;s (distributors and hospitals) IT personnel
 </li>
 <li>
 Regulatory approvals &amp; Complaint Handling
 </li>
 <li>
 Own the Installed base/existing customers and work on continuous communications to ensure customer satisfaction/operations and promote add on modules &amp; service agreements
 </li>
 <li>
 Lead technical discussions during for sales negotiation meetings
 </li>
 <li>
 Analyze project funneland submit accurateforecast. Gforce funnelreview &amp; plan inventory
 </li>
 <li>
 Stock monitoring and co-ordinate with logistics to ensure availability of stocks and responsible to track / movement of demo inventory.
 </li>
 <li>
 To improve monitoring of project funneland forecast accuracy(+/- 5% as a target).Submission of Monthly report. S&amp;OP Planning and Forecasting for DHS Products.
 </li>
 <li>
 Forecast Planning and review calls with sales colleagues.
 </li>
 <li>
 KOL creation and management
 </li>
 <li>
 Coverage &amp; Contact&ndash; Regular meetingswith all key customers
 </li>
 <li>
 Plan, Co-ordinate and execute Marketing programs to createpull in the market for entire range of DHS Portfolio.
 </li>
 <li>
 Lead Generation throughmarketing events, customermeetings &amp; follow ups
 </li>
 <li>
 Create Marketing tools, presentations, offer formats, etc.
 </li>
 </ul>
 
 
 
 
 
 Qualification (Knowledge, Skills and Abilities):
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science/applications
 </li>
 <li>
 Minimum 5-7 years&rsquo;experience in relateddomain
 </li>
 <li>
 Education within IT combined with profound experience in application support and customer
 </li>
 </ul>
 
 Relations
 
 <ul>
 <li>
 Technical &amp; Regulatory Awareness:
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 Basic networking and data security principles
 </li>
 <li>
 HL7, DICOM,PACS &amp; FHIR standards for interoperability
 </li>
 <li>
 Cloud vs. on-pre deployment
 </li>
 <li>
 Cybersecurity in healthcare environments
 </li>
 <li>
 India DPDP &ndash; Digital Personal Data Protection
 </li>
 <li>
 Hospital accreditation standards (NABH, JCI)
 </li>
 </ol>
 <ul>
 <li>
 Experience with network, implementation and administration of servers (Microsoft) combined with great knowledge of SQL
 </li>
 <li>
 Knowledge of Microsoft Office and Visio Applications. Preferably, experience from a similar support function
 </li>
 <li>
 Deep understanding of IT Infrastructure and iHIS requirements
 </li>
 <li>
 Knowledge of the CSSD &amp; OR Department workflow will be an advantage
 </li>
 <li>
 Excellent presentation and objection-handling skills.
 </li>
 <li>
 Excellent planning and implementation skills.
 </li>
 <li>
 Ability to work remotely with minimal supervision.
 </li>
 <li>
 Good communication skills face to face and over the phone and able to convert heavy technical information to a non-technical audience
 </li>
 <li>
 Structured, methodical, analytical and systematic in problem solving
 </li>
 <li>
 Ability to forge and maintain relationships with customers
 </li>
 <li>
 Must be a team player
 </li>
 </ul>
 
 
</div>

Product Manager - Digital Healthcare Solutions

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