enterprise sales representative

front desk coordinator

hotel sales manager

office coordinator

remote hotel & cruise reservation specialist Jobs in New York

sales reservations coordinator

AKA Hotels+Hotel Residences

Company OverviewAKA Hotels+Hotel Residences is dedicated to redefining the hospitality experience with a focus on creating a sense of home for our guests. Our mission is to provide sophisticated design, thoughtful amenities, and warm service in prime locations, ensuring that every stay feels like a sanctuary.SummaryThe Sales/Reservation Coordinator is responsible for managing all aspects of reservations and providing vital support to the sales team. This role involves coordinating room reservations, group bookings, and assisting in achieving overall sales goals. The Sales/Reservation Coordinator is expected to work in close collaboration with the Director of Sales and Director of Revenue Management, ensuring a seamless reservation process and delivering exceptional service to guestsand clients.<ul><li>Handle all aspects of room reservations, including inquiries, bookings, modifications, and cancellations.</li></ul><ul><li>Maintain a thorough understanding of the hotel's room types, rates, and availability.</li></ul><ul><li>Ensure accurate and timely input of reservations into the property management system.</li></ul><ul><li>Confirm reservations with guests and provide them with reservation details.</li></ul><ul><li>Assisting DORM with OTA reservations, applying payments, reconciling OTA commissions, and replying to extranet concerns</li></ul><ul><li>Assist in managing group reservations.</li></ul><ul><li>Coordinate room blocks, rooming lists, and group reservation requirements.</li></ul><ul><li>Collaborate with the sales team to identify potential sales opportunities.</li></ul><ul><li>Maintain organized records of client interactions and transactions.</li></ul><ul><li>Assist with any internal correspondence regarding group events.</li></ul><ul><li>Manage VIP reservations, do VIP Cards.</li></ul><ul><li>Liaise with other hotel departments to ensure guest and client requests are fulfilled.</li></ul><ul><li>Communicate changes in reservations and group bookings to relevant departments.</li></ul><ul><li>Provide regular updates to the Director of Sales &amp; Marketing and DORM.</li></ul><ul><li>Respond to guest inquiries and concerns promptly and professionally.</li></ul><ul><li>Ensure a high level of guest satisfaction by providing accurate information and personalized service.</li></ul>DESIRED SKILLS:▪ Strong guest/resident service, problem solving and decision-making skills.▪ Must be an energetic, self-starter and self-motivating.▪ Must have a &ldquo;can do&rdquo; positive attitude.▪ Superior organizational skills.▪ Excellent verbal and written communication skills. Possess exceptional interpersonalcommunication skills.REQUIRED QUALIFICATIONS:▪ High school degree or equivalent.▪ Associate degree▪ Meticulous attention to detail▪ Must be extremely flexible and adaptable to daily frequent changes in a fast-pacedenvironment.▪ Must have proficient knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, Access, Adobe, PowerPoint)▪ Skills Needed: Motivational, verbal communication, written communication, andmanageability.Job Type: Full-timePay: $26.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>OPERA: 1 year (Preferred)</li></ul>Work Location: In person

Sales & Reservations Coordinator

PPV Group

About the RolePPV Group Incorporated is a creative and technology-forward company based in New York City. We're looking for a sharp, friendly, and highly organized Virtual Assistant to support both the business and the personal life of our founder. This is a part-time role starting at 10&ndash;15 hours per week with room to grow. Most work is remote, with occasional in-person opportunities in NYC.What You'll Do<ul><li>Manage and draft emails, texts, and correspondence on behalf of the founder</li><li>Handle scheduling, bookings, and calendar coordination (appointments, travel, reservations)</li><li>Make and receive calls, relay messages, and follow up on tasks</li><li>Research and complete a variety of small tasks and one-off projects</li><li>Help keep day-to-day life and business running smoothly</li><li>Occasional in-person errands or on-site support in NYC</li></ul>Who You Are<ul><li>A strong communicator &mdash; warm, professional, and clear in writing and conversation</li><li>Genuinely curious about creative industries and technology</li><li>Organized and detail-oriented &mdash; nothing falls through the cracks with you</li><li>Comfortable working independently and taking initiative</li><li>Discreet and trustworthy when handling personal or business information</li><li>Based in New York City (or close enough for occasional in-person work)</li></ul>Nice to Have<ul><li>Experience supporting executives, founders, or high-net-worth individuals</li><li>Familiarity with tools like Google Workspace, Notion, Slack, or similar</li><li>Background or strong interest in media, entertainment, or tech</li><li>Experience as a virtual assistant or in a coordinator/admin role</li></ul>Details<ul><li>Hours: 10&ndash;15 hrs/week to start</li><li>Compensation: $18/hour</li><li>Location: Primarilyx remote; NYC-based preferred for in-person availability</li><li>Schedule: Flexible, but availability during business hours (ET) is important</li></ul>How to ApplySend a short intro about yourself &mdash; who you are, what you've done, and why this role is a good fit. Bonus points if you tell us something creative or techy you're into right now. We're looking for someone we'll genuinely enjoy working with, so let your personality come through.Pay: $18.50 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Professional development assistance</li></ul>Work Location: Hybrid remote in New York, NY 10017

Virtual Personal & Business Assistant

The Morgan Library & Museum

<div>Job Responsibilities
The Morgan seeks a full-time Visitor Service Supervisor to facilitate and promote welcoming and positive visitor experiences. The position participates in the training, management, and evaluation of visitor services assistants and monitors the implementation of admission processes and visitor policies; provides service to callers to the Box Office and Group Sales lines and processes sales transactions for ticketed programs, events, and group tours.
Responsibilities:<ul><li>
Train and supervise Visitor Services Assistants in daily operations and public programs support, ensuring superior levels of customer service.</li><li>
Become well-versed in and keep Visitor Services Assistants apprised of all current and upcoming exhibitions, audio tours, programs, events.</li><li>
Become well-versed in and train and supervise the Visitor Services Assistants on the Morgan&rsquo;s ticketing system.</li><li>
Respond to Box Office telephone calls and emails, process reservations, reconcile sales and manage cash handling and accounting processes.</li><li>
Answer telephone calls and emails to Group Sales lines, provide information and assistance for group reservations, prepare invoices and confirmations, and process group payments.</li><li>
Reconcile daily sales for the Admission Desk, oversee cash handling, replenish change, and manage accounting processes.</li><li>
Manage the Visitor Services Assistants&rsquo; monthly schedule.</li><li>
Fill-in for Visitor Services Manager or other Supervisor as needed.</li><li>
Monitor and replenish inventory of supplies and materials related to Admission Desk, and other areas as required.</li><li>
Monitor the appearance and condition of the Admission Desk, Information Desk, and Lobby areas and arranges for cleaning and/or maintenance as required.</li><li>
Coordinate with the Morgan&rsquo;s Security, Operations, and Public Programs Departments on a regular basis to ensure seamless operations across all front-facing spaces.</li><li>
Communicate any front-of-house resource needs as well as incidents and observations to Management</li><li>
Other duties and responsibilities as required</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s Degree preferred</li><li>
Previous customer service and supervisory experience, especially in museum or attraction setting</li><li>
Excellent written and verbal communication skills.</li><li>
Computer literate (Microsoft word, POS system).</li><li>
Schedule is Tuesday to Saturday including Friday evenings. (Select holidays and other evenings occasionally required)</li><li>
Ability to handle multiple tasks simultaneously.</li><li>
Problem solving skills.</li><li>
Moderate physical activity may require lifting and moving boxes of materials (10-15 pounds) and/or stanchions (25 pounds)</li></ul>
Compensation: $54,000&ndash;$56,000 annually, commensurate with experience; excellent benefits.
The Morgan Library &amp; Museum receives many applications and inquiries for employment. Unfortunately, we are not able to respond to all of them. Due to the high volume of applicants, we can contact only those candidates whose skills and background best fit our needs.
EEO Statement The Morgan is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. The Morgan provides equal employment opportunities to all employees and applicants for employment without regard to race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, sexual and reproductive health decisions or decision making (of covered persons or their dependents), disability, height, weight, marital status, familial status, domestic partnership status, caregiver status, genetic information or predisposing genetic characteristics, military status, domestic violence, sexual violence, or stalking victim status, pre-employment arrest record, or any other characteristic protected by law.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.</div>

Visitor Services Supervisor

IHG Hotels & Resorts

<div>
 
 
 JOB OVERVIEW:
 
 
 
 
 The Host at The Parlour Bar &amp; Restaurant serves as the first and last impression of the dining experience, acting as a key ambassador of InterContinental New York Barclay&rsquo;s luxury service standards. This role is responsible for managing guest arrivals, reservations, and seating flow while delivering a warm, personalized welcome to every guest.
 
 
 The Host plays a critical role in shaping the guest journey, ensuring operational efficiency, maximizing seating opportunities, supporting revenue optimization, and maintaining the refined atmosphere of the restaurant. This position requires exceptional guest engagement skills, strong organizational ability, and close collaboration with restaurant leadership and service teams.
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 Guest Experience &amp; Arrival Management
 
 
 
 <ul>
 <li>
 Welcome guests with professionalism, warmth, and genuine hospitality, using guest names whenever possible and recognizing IHG One Rewards members and VIP guests.
 </li>
 <li>
 Serve as the primary point of contact for all arriving guests, ensuring a seamless and gracious arrival experience.
 </li>
 <li>
 Escort guests to tables in a timely and thoughtful manner, anticipating guest needs and preferences.
 </li>
 <li>
 Provide accurate information regarding menus, promotions, and restaurant offerings.
 
 
 </li>
 </ul>
 
 Reservations &amp; Dining Room Flow Management
 
 
 
 <ul>
 <li>
 Manage reservations through OpenTable and internal systems, ensuring accuracy, proper pacing, and optimal table utilization.
 </li>
 <li>
 Maintain accurate and detailed guest profiles to support personalized service and guest recognition.
 </li>
 <li>
 Monitor dining room activity and collaborate with management and service staff to balance seating flow and maximize operational efficiency.
 </li>
 <li>
 Manage waitlists professionally, providing clear communication and thoughtful guest recovery when needed.
 </li>
 <li>
 Answer phone calls promptly and professionally, assisting with reservations and guest inquiries.
 
 
 </li>
 </ul>
 
 Luxury Service &amp; Guest Recovery
 
 
 
 <ul>
 <li>
 Demonstrate confidence, professionalism, and composure when handling guest concerns, resolving issues independently whenever possible or escalating appropriately.
 </li>
 <li>
 Anticipate guest needs and proactively contribute to exceptional service experiences.
 </li>
 <li>
 Support the achievement of Guest Love and service excellence goals.
 
 
 </li>
 </ul>
 
 Restaurant Presentation &amp; Atmosphere
 
 
 
 <ul>
 <li>
 Maintain a pristine and organized host stand and entrance area at all times.
 </li>
 <li>
 Monitor and support the overall ambiance of the restaurant, including lighting, music, cleanliness, and presentation standards.
 </li>
 <li>
 Ensure menus and collateral are clean, accurate, and properly presented.
 
 
 </li>
 </ul>
 
 Operational &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Support daily operational readiness, including opening and closing host stand responsibilities.
 </li>
 <li>
 Assist with administrative tasks including menu printing, reservation audits, and guest communication.
 </li>
 <li>
 Monitor guest request platforms and communicate guest needs to appropriate departments.
 </li>
 <li>
 Work collaboratively with restaurant leadership, culinary, and service teams to ensure seamless operations.
 </li>
 <li>
 Support operational initiatives that drive guest satisfaction, operational excellence, and revenue performance.
 
 
 </li>
 </ul>
 
 Compliance &amp; Standards
 
 
 
 <ul>
 <li>
 Follow all company policies, health and safety regulations, and brand service standards.
 </li>
 <li>
 Maintain professionalism, punctuality, and adherence to luxury hospitality expectations at all times.
 
 
 </li>
 </ul>
 
 
 Qualifications and Requirements:
 
 
 
 
 Previous host or guest-facing experience in a luxury hotel or upscale restaurant preferred
 
 
 This job requires ability to perform the following:
 
 
 <ul>
 <li>
 Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
 </li>
 <li>
 Handling food objects, products and utensils
 </li>
 <li>
 Using a keyboard
 </li>
 <li>
 Bending, stooping, kneeling
 
 
 </li>
 </ul>
 Other:
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Experience with OpenTable or similar reservation systems preferred
 </li>
 <li>
 Ability to multitask and remain composed in a fast-paced environment
 </li>
 <li>
 Professional appearance and demeanor consistent with luxury hospitality standards
 </li>
 <li>
 Flexible schedule including mornings, evenings, weekends, and holidays
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Gain (Benefits &amp; Compensation)
 
 
 
 <ul>
 <li>
 The salary Range for this role is $21.00- $25.00 per hour.
 </li>
 <li>
 Complimentary employee meals
 </li>
 <li>
 Complimentary dry cleaning (business attire)
 </li>
 <li>
 IHG employee &amp; friends/family discount program
 </li>
 <li>
 Professional development and growth opportunities
 </li>
 <li>
 A culture that values your input, promotes your development, and empowers you to Inspire Incredible.
 
 
 </li>
 </ul>
 
 
 Work Area:
 
 
 
 Outlet (s)
 
 
 
 As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
 
 
 
 Important information
 
 :
 
 
 <ul>
 <li>
 The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
 </li>
 <li>
 No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.
 </li>
 <li>
 If you require reasonable accommodation during the application process, please click here.
 </li>
 <li>
 IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
 </li>
 <li>
 If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
 </li>
 </ul>
</div>

The Parlour Restaurant Hostess - IC New York Barclay

Careers In Travel | Destination Planners

<div>
 
 Location:
 
 Remote (U.S.)
 
 
 
 Employment Type:
 
 Flexible Remote Position
 
 
 
 Industry:
 
 Travel &amp; Hospitality
 
 
 
 About The Role
 
 
 
 Destination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You&rsquo;ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.
 
 
 
 Key Responsibilities
 
 
 
 Process and confirm hotel bookings through preferred travel partners
 
 
 Communicate with clients regarding rates, availability, and details
 
 
 Provide professional customer service via phone, email, or chat
 
 
 Research properties and destination amenities to match client needs
 
 
 Maintain accurate records of reservations and client preferences
 
 
 
 What You&rsquo;ll Bring
 
 
 
 Exceptional communication and organization skills
 
 
 Enthusiasm for travel, hotels, and guest satisfaction
 
 
 Self-discipline and accountability in a remote environment
 
 
 Basic computer proficiency and comfort learning new systems
 
 
 
 What We Provide
 
 
 
 100 % remote structure with flexible scheduling
 
 
 Access to professional travel training and certification paths
 
 
 Mentorship and advancement opportunities within Destination Knot
 
 
 Access to industry discounts after completion of onboarding
 
 
 Start your remote career in travel with a team that values service, growth, and professionalism.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote Hotel Reservations Specialist | Customer Support

LTIMindtree

<div>Role description 
We are seeking a Department Coordinator to support multiple department function and leads. The role requires someone with integrity a desire to be a righthand to forge professional partnerships with dynamic executives&rsquo; teams. Our ideal candidate is upbeat flexible poised as well as confident when working with clients&rsquo; senior leaders and coworkers in a professional approachable and positive manner. The ability to multitask effectively is a must 


Your Day-to-day
<ul>
<li>Coordinate high level meetings and events for the New York office and other locations as needed including scheduling agenda preparation gathering and coordinating presentation assets logistics space planning and catering for both internal and external meetings</li>
<li>Attend meetings as required to distribute agendas capture accurate meeting minutes and document action items</li>
<li>Track action items follow-ups and deadlines proactively recommend next steps to ensure timely completion</li>
<li>Oversee and manage organization wide communications through designated Slack channels and email distribution lists</li>
<li>Serve as the primary point of contact for department specific coordination including conference room reservations Mission Gratitude initiatives and birthday shoutouts</li>
<li>Partner closely with Department Executive Assistants and other administrative professionals to support cross functional initiatives</li>
<li>Conduct research on specialized or ad hoc topics to support departmental and organizational needs</li>
<li>Build and maintain an internal network of Executive Assistants Coordinators Facilities and other key stakeholders</li>
<li>Identify opportunities to improve administrative processes communication workflows and meeting efficiency</li>
<li>Copy scan file track and maintain business documents and communications with a high degree of accuracy and confidentiality</li>
<li>Perform additional duties and responsibilities as assigned</li></ul> 


Qualifications

What you bring to the team

You have
<ul>
<li>Bachelor&rsquo;s degree or equivalent training and experience</li>
<li>Technically savvy with 3 years administrative experience</li>
<li>Experience working with teams focusing on creative and production</li>
<li>Proficient in Gmail other Google products and Microsoft Office suite</li>
<li>Highly organized self-starter with ability to prioritize multiple tasks at once</li>
<li>Strong analytical and interpersonal skills that thrives in a fast-paced team setting</li>
<li>Skilled in working in both a team environment as well as independently</li></ul> 


You might also have
<ul>
<li>Experience and good understanding of the digital TV and dotcom world</li>
<li>Interest in brand and partnership growth marketing</li>
<li>Experience in media entertainment or production environment</li>
</ul> 
Skills 
Mandatory Skills : Administrative exp, MS Suite, coordination, catering meetings 
Benefits 
Compensation range: $35,000.00 to $38,000.00 per year 
About LTM 
LTM is an AI-centric global technology services company and the Business Creativity partner to the world&rsquo;s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI &mdash; enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM &mdash; a Larsen &amp; Toubro company &mdash; owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/</div>

Office Administrator / Department Coordinator

City Roots Hospitality Group

City Roots Hospitality Group is looking for highly motivated, enthusiastic people with a strong work ethic to be part of our team.Host/Hostess Job Description<ul><li>Greeting customers as they walk into the restaurant</li><li>Helping guests with reservations and guiding them to their table</li><li>Giving guests accurate wait time estimates and seating them in the waiting area</li><li>Providing customers with menus and answering any initial questions they may have</li><li>Optimizing seating at different tables to ensure even workload for wait staff</li><li>Answering phones and scheduling reservations</li><li>Work well in a fast paced environment as a member of a team.</li><li>Communicate effectively with other staff members and guests.</li><li>Maintain a sense of urgency at all times and take initiative.</li><li>Handle customer complaints or problems with a positive attitude.</li><li>Be dedicated to our customers, our brand and each other.</li></ul>Qualifications:<ul><li>Previous work experience in a restaurant environment.</li><li>Must be familiar with RESY reservation software</li><li>Customer service oriented. Attentiveness and patience.</li><li>Problem solving skills</li><li>Responsible, dependable and punctual.</li><li>Attention to cleanliness and safety. Food safety certification will be a plus.</li><li>Ability to be on your feet for extended periods of time.</li><li>Flexible/open availability</li></ul>Job Types: Full-time, Part-timePay: From $20.00 per hourBenefits:<ul><li>Employee discount</li></ul>Shift:<ul><li>Evening shift</li></ul>Work Location: In person

Restaurant Host/Hostess

Explore 353+ Sales reservations coordinator in New York this March. Find roles across top companies and apply now to boost your career.