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Allied Universal

<div><p>Custom Protection Officer - Corporate Building</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><div><br>
Company Overview:
</div><div>Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.</div><h2 class="jobSectionHeader"><b><br>
Job Description</b></h2><div><b><br>
Allied Universal is hiring Custom Protection Officers to oversee a Financial Institution located in the Hudson Yards Area of Manhattan</b></div><ul><li>
Positions Are: Part Time</li><li>
Work Shifts Available: Afternoon and Overnight</li><li>
Work Days Available: Candidates should be flexible Monday &ndash; Sunday</li><li>
Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff</li><li>
Hourly payrate: $32.01 - $33.01 / hour</li></ul><p>
As a Custom Protection Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.
</p><p><b>Responsibilities:</b></p><ul><li>
Perform security patrols of designated areas on foot or in vehicle</li><li>
Watch for irregular or unusual conditions that may create security concerns or safety hazards</li><li>
Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons</li><li>
Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities</li><li>
Respond to incidents and critical situations in a calm, problem solving manner</li><li>
Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site</li></ul><p><b>
Minimum Requirements:</b></p><ul><li>
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles</li><li>
Possess a high school diploma or equivalent, or 5 years of verifiable experience</li><li>
Must possess one or more of the following:<ul><li>
Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone</li><li>
Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field</li><li>
Bachelor&rsquo;s degree in law enforcement or criminal justice related studies</li><li>
A minimum of 8 or more years of service in any military branch</li><li>
Associate&rsquo;s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service</li></ul></li><li>
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law</li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment<br>
<ul><li>A valid driver&rsquo;s license will be required for driving positions only</li></ul></li><li>
Candidates should have the minimum of four years Military or Law Enforcement experience or Criminal Justice degree</li></ul><div>
Licensed by the New York State Department of State</div><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><br>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</div><div>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</div><h2 class="jobSectionHeader"><b><br>
Requisition ID</b></h2><br>
2026-1645617</div>

Custom Protection Officer - Corporate Building

Westhab, Inc

<p></p><div><div><div><div><div><div><div><div><div><div><p><b>JOB DESCRIPTION</b></p><p></p><div><b><br>
JOB TITLE: Safety Security Officer</b></div><div><b>
FLSA: Non-Exempt</b></div><div><b>
DIVISION: Operations</b></div><div><b>
REPORTS TO: Shift Supervisor
</b></div><div><b>LOCATION: All boroughs, NYC
</b></div><div><b>SALARY: $19.65 hourly</b></div><p></p><p><b><br>
SUMMARY:</b>
</p><p>The Safety Security Officer is responsible for ensuring the <b><i>safety and security</i></b> of all clients, staff, and the property at a homeless shelter. Operations within our facility are <b>24 hours.</b> This is a relief position that requires <b>face-to-face relief</b> with <b>mandated overtime</b>. This position reports to the Shift Supervisor and Security Manager.</p><p></p><p><b><br>
DUTIES &amp; RESPONSIBILITIES:</b></p><div><ul><li>
Perform daily inspections of all clients&rsquo; rooms</li><li>
Escort clients to appointments as needed</li><li>
Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures.</li><li>
Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site.
</li><li>Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions.</li><li>
Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.</li><li>
Respond to incidents</li><li>
Assist with client intakes</li><li>
Perform daily pack-ups and logging of client property belonging to AWOL clients</li><li>
Store and remove client property once the mandated storage time has expired</li><li>
Maintain a clean and organized storage area</li><li>
Complete logs, incident reports, and all other required documentation.</li><li>
Make calls to police, fire department, and other first responders as directed.</li><li>
Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system.</li><li>
Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures.</li><li>
Ensure the safety and security of all assigned equipment.</li><li><b>
Mandated overtime</b></li><li>
Perform other tasks as assigned.</li></ul></div><p></p><p><b><br>
EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS:</b></p><p>
High school diploma or GED. Prior security experience required. <b>Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. </b>Excellent written and verbal communication skills are necessary. <b>Certified in Nonviolent Crisis Intervention (CPI) preferred.</b> Must be able to work flexible shifts, weekends, and overtime if necessary.</p><p></p><p><b><br>
AGENCY PROFILE &amp; EMPLOYEE EXPECTATIONS:</b></p><p>
Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - <b><i>Building Communities. Changing Lives.</i></b> Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)</p><p><b>
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (</b><b>OSHA</b><b>):</b></p><p>
The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.</p></div></div></div></div></div></div></div></div></div><br>
<p></p>
11:00 PM - 7:30 AM<br>
Fulltime, 40 hour work week</div>

Safety Security Officer - FO2 Required, Manhattan, Overnight

International Proactive Security (IPS)

<div><div>IPS Security Inc. is looking for Security Officers to join our team. Your role as a Security Officer will be to provide exceptional customer service to our clients and guests, monitor and report any activity, and work hand in hand with the other staff members. In order to be successful in this role, you must have open availability, have good communication skills both orally and written, and have strong customer service skills.<br>
<br>
<b>Location: </b>Midtown, Manhattan.<br>
</div><div><b>
Salary: </b>$21.00 an hour during the initial 6 month probationary period, increasing to $22.00 an hour upon successful completion of the probation period.<br>
</div><div>
Must have flexible availability to work any day and time to cover call-outs, holidays, and events with rotating schedule.</div><div><br>
<b>
Job Description.</b><br>
<b>Responsibilities:</b></div><ul><li>
Provide exceptional customer service to our clients and guests.</li><li>
Observe and report any activity on site.</li><li>
Ability to work scheduled hours.</li><li>
Ability to walk and stand for long periods of time.</li><li>
Ability to communicate effectively on all reporting and tasks.</li></ul><div><br>
<b>
Requirements:</b></div><ul><li>
Must have an NY Security License.</li><li>
Must have hotel luxury experience.</li><li>
Ability to communicate effectively both orally and written.</li><li>
Maintain company professional standards.</li><li>
Must have reliable transportation.</li><li>
Must be able to walk and stand for long periods of time.</li></ul><div><br>
<b>
Benefits:</b></div><ul><li>
Dental Insurance.</li><li>
Health insurance.</li><li>
Vision insurance.</li><li>
Paid time off.</li><li>
Retirement Savings Plan.</li></ul></div><div></div>

Full Time Security Officer

Mount Sinai Health System

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Security Officer-Security-Mount Sinai Hospital-Full Time
  <br/>
  <br/>
 </strong>
 Provides security for employees, patients, visitors and deters loss of property through access control, patrols, crime prevention activities, and investigation of unusual activities.
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 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides protection for medical center patients, employees and visitors, by staffing assigned post, patrolling assigned areas and investigating unusual occurrences and accordingly, provides protection for the facility and property.
  </li>
  <li>
   Provides emergency and general assistance by responding to Team 7000s, restraints, patient observations, disruptive persons and other requests for service.
  </li>
  <li>
   Participates in access control by checking identification, screening visitors, checking property passes and clearing areas at the end of visiting hours.
  </li>
  <li>
   Directs vehicle traffic to prevent congestion that would hinder center operations. Ensures that ambulance bays are cleared of unauthorized vehicles.
  </li>
  <li>
   Offers assistance and direction to visitors and patients, and detains those individuals not authorized to be on the premises.
  </li>
  <li>
   Conducts security escorts upon requests within the Medical Center, to parking lots and to staff residences immediately adjacent to the center.
  </li>
  <li>
   Escorts Medical Center funds and valuables from various locations to the Cashier.
  </li>
  <li>
   Submits timely and complete reports on all pertinent security activity.
  </li>
  <li>
   Performs other related security, general office or record keeping tasks, according to procedures, and as directed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   HS/GED
  </li>
  <li>
   None but experience in security/law enforcement is preferred.
  </li>
  <li>
   Current NYS licensure as Security Officer Preferred Issuing Agency: NYS/ Department of State
   <br/>
   <br/>
  </li>
 </ul>
 Collective bargaining unit: SSOBA-MSH
 <br/>
 <br/>
 <strong>
  Employer Description
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  <br/>
 </strong>
 <strong>
  Strength through Unity and Inclusion
  <br/>
  <br/>
 </strong>
 The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
 <br/>
 <br/>
 At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
 <br/>
 <br/>
 <strong>
  About The Mount Sinai Health System
  <br/>
  <br/>
 </strong>
 Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
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 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
 <br/>
 <br/>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.3591 - $27.0656 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
</div>


Security Officer-Security-Mount Sinai Hospital-Full Time

B'nai Jeshurun

<p><b>Background</b></p><p>Since our founding in 1825, B&rsquo;nai Jeshurun (BJ) has been at the forefront of the American Jewish experience. As we approach our third century, our vision is focused on the spiritual work of transformation and on the creation of a Jewish path that is authentic, profound, and helps all members of our community seek and live their purpose to the fullest.</p><p>BJ&rsquo;s spiritual leaders, as well as BJ&rsquo;s nearly 2,000 member families are dedicated to fostering a diverse, dynamic, and inclusive community that offers multiple avenues for Jewish religious life while providing mutual support in spiritual growth. BJ is committed to honoring tradition while continuously re-imagining and innovating practices and programs to create a vibrant, contemporary, and relevant Jewish experience.</p><p>Our programming portfolio includes a dynamic hybrid operation where most of our offerings are available in-person in our historic Upper West Side campus, as well as through various online platforms. To support this vision, BJ has invested heavily in systems, equipment, and personnel. We now seek an AV &amp; IT Infrastructure Specialist to serve as a high-level technical anchor for our digital media broadcast environments and core network infrastructure.</p><p><b>Position Overview </b></p><p>The <b>A/V, Livestream, &amp; IT Infrastructure Specialist</b> is a specialized hybrid role reporting to the Livestream Producer &amp; A/V Manager while working in close coordination with the Director of Facilities and our external Managed IT Service Provider. This position serves as the primary on-site technical authority for the physical network architecture and the high-fidelity broadcast environments that power BJ's global reach.</p><p><i><b>Note:</b></i> <i>This position focuses strictly on production, campus-wide network infrastructure, and cybersecurity; it does not handle day-to-day internal office tech support or individual staff helpdesk tickets.</i></p><p>This is a hands-on role requiring a non-traditional schedule, including on-site coverage for Shabbat (Friday night / Saturday morning), Jewish holidays, and major community events, balanced with weekday infrastructure optimization.</p><p><b>Key Responsibilities1. A/V &amp; Livestream Engineering (Approx. 50%)</b></p><ul><li><b>Livestream Production :</b> Partner with the Livestream Producer &amp; A/V Manager to configure, optimize, and operate BJ&rsquo;s multi-site livestream systems and high-end broadcast equipment (Newtek Tricaster, OBS) in our main Sanctuary and Community House .</li><li><b>Audio/Visual Support:</b> Provide A/V support as needed by setting up and breaking down equipment for live events and hybrid meetings, and provide support with lighting and simple live audio mixing.</li><li><b>Production Systems Management:</b> Oversee the technical integration of BJ&rsquo;s digital lighting system and complex multi-channel audio environments.</li><li><b>Event Support:</b> Provide technical execution and troubleshooting for services, high-profile programs, and large-scale community events.</li></ul><p><b>2. Core Network Infrastructure &amp; Data Security (Approx. 50%)</b></p><ul><li><b>Strategic Partnership:</b> Act as the primary, highly technical on-site liaison for BJ&rsquo;s Managed IT Service Provider. Co-manage hardware deployments, handle network segmentation, and serve as the on-the-ground engineer to implement advanced security configurations or resolve complex outages.</li><li><b>Network Architecture Maintenance:</b> Monitor, optimize, and maintain the health of the core campus IT infrastructure (switches, firewalls, routers, enterprise Wi-Fi access points, and low-voltage cabling) across our historic multi-building campus.</li><li><b>Data Security &amp; Cybersecurity Compliance:</b> Implement and enforce rigorous data security protocols for AV and network infrastructure. Secure access controls for local NAS/SAN storage, audit physical rack security, and protect live broadcast streams from external interference or cyber threats.</li><li><b>Facilities &amp; Infrastructure Engineering:</b> Partner with the Director of Facilities on capital physical infrastructure projects, including server room climate control/backup power systems, point-to-point network bridges between campus buildings, and network-connected facility security systems (CCTV, access control).</li><li><b>Disaster Recovery &amp; Asset Lifecycle:</b> Oversee backup integrity for administrative and digital media files. Maintain a comprehensive registry of technical assets, software licenses, and lifecycle schedules.</li></ul><p><b>Qualifications, Skills, and Experience</b></p><ul><li><b>Experience:</b> A minimum of 4-5+ years of professional experience, seamlessly splitting competencies between advanced live A/V production and enterprise IT network infrastructure.</li><li><b>Education &amp; Certifications:</b> Post-secondary degree in a technical field or equivalent premium certifications (e.g., CompTIA Network+, Security+, Cisco CCNA, or specialized A/V certifications like CTS) are highly desirable.</li><li><b>IT &amp; Security Expertise:</b> Deep understanding of TCP/IP networking, VLANs, firewall configurations, and data encryption.</li><li><b>A/V Production Mastery:</b> Command of livestreaming ecosystems, digital video switchers, multi-source audio routing</li><li><b>Collaborative Skills:</b> Exceptional communication skills with a track record of successfully managing vendor relationships and collaborating with organizational leadership.</li><li><b>Attributes:</b> A methodical, calm-under-pressure problem solver who takes total ownership of technical ecosystems. Knowledge of, or a deep respect for, Jewish faith, traditions, and culture is highly preferred.</li></ul><p><b>Work Environment</b></p><p>The BJ campus includes the Sanctuary building on 257 West 88th Street and the Community House on 270 West 89th Street, which are connected at the ground level.</p><p><b>Schedule</b>The AV &amp; IT Infrastructure Specialist is a full-time, non-exempt position. This role requires a flexible, non-traditional schedule with regular, required on-site presence on Friday evenings and Saturdays (Shabbat), as well as during major Jewish holidays, including the High Holy Days. Infrastructure maintenance and strategic vendor alignment can be scheduled flexibly across regular weekday business hours.<b>Compensation &amp; Benefits</b></p><p>This is a full-time non-exempt position with an annual salary range of $60,000 to $65,000. BJ offers highly subsidized medical, dental, and vision insurance policies, as well as vacation and sick days, over 20 paid (National and Jewish) holidays, a 403b retirement plan and many other benefits.</p><p><b>To Apply</b></p><p>Please complete the job application and attach a brief cover letter and resume and send to eelieson@bj.org. In your cover letter, highlight how this position aligns with your professional goals.</p><p><b>Commitment to Diversity, Equity, and Inclusion</b></p><p>B&rsquo;nai Jeshurun is committed to creating a staff culture and congregational community that is accessible, inclusive, and equitable. We seek to build a community and staff that reflects and celebrates the diversity of America, New York City, and the Jewish community. We are looking for team members eager to contribute to our mission and related efforts.</p><p>B&rsquo;nai Jeshurun is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for employees of all backgrounds. Each employment decision is based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status, or any other protected category.</p><p>Pay: $60,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>403(b)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

AV & IT Infrastructure Specialist

Remote Control Solutions

<p><strong>Job Title: Remote Help Desk Support Specialist</strong><br /><strong>Company: Remote Control Solutions</strong><br /><strong>Employment Type: Full-Time</strong><br /><strong>Salary: $32 - $35 USD per hour</strong><br /><br /><strong>Job Overview</strong><br />Remote Control Solutions (RCS) is a leading innovator in the access control industry, specialising in high-quality transmitters, receivers, and accessories for automatic gates and doors. With over 20 years of experience, we are dedicated to providing reliable and state-of-the-art solutions to suppliers and installers worldwide. We are currently seeking a motivated and customer-focused <strong>Remote Help Desk Support Specialist</strong> to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional technical support and ensuring a seamless customer experience. This is a full-time, remote position ideal for a proactive problem-solver with a passion for technology.<br /><br /><strong>Responsibilities</strong><br />* Provide first-line technical support to clients via email, telephone, and remote support tools.<br />* Troubleshoot and resolve issues related to our range of access control products, including remote transmitters and receivers.<br />* Guide installers and suppliers through product installation, configuration, and programming processes.<br />* Document all customer interactions, technical issues, and resolutions accurately within our help desk system.<br />* Escalate complex or unresolved issues to the appropriate internal teams in a timely manner.<br />* Contribute to the creation and maintenance of our knowledge base, including FAQs and technical guides.<br />* Identify and report recurring technical issues and customer feedback to assist in product improvement.<br />* Maintain a high level of professionalism and customer satisfaction in all communications.<br /><br /><strong>Qualifications</strong><br />* Proven experience in a technical support, IT help desk, or customer support role.<br />* Excellent verbal and written communication skills, with the ability to explain complex technical information clearly and concisely.<br />* Strong analytical and problem-solving capabilities.<br />* A customer-centric mindset with a commitment to providing outstanding service.<br />* The ability to work independently and manage time effectively in a remote environment.<br />* Proficiency with help desk software and remote support tools.<br />* Experience supporting hardware products is highly desirable.<br />* A background in electronics, security systems, or the access control industry would be a significant advantage.</p>

Remote Help Desk Support Specialist

MotifTales

<h2>Operations Specialist – Order Management (Remote)</h2><p><strong>Location:</strong> Remote (United States)<br /><strong>Employment Type:</strong> Full-Time<br /><strong>Schedule:</strong> Monday–Friday, 40 hours per week<br /><strong>Compensation:</strong> $38.00 per hour</p><h2>About the Role</h2><p>We are seeking a detail-oriented Operations Specialist – Order Management to support the day-to-day processing and coordination of customer orders. This role is responsible for maintaining accurate order records, monitoring fulfillment activities, resolving order-related issues, and collaborating with internal teams to ensure a smooth customer experience.</p><p>The ideal candidate is organized, analytical, and comfortable working in a fast-paced remote environment where accuracy and communication are essential.</p><h2>Key Responsibilities</h2><p>Process, review, and maintain customer orders with a high degree of accuracy.</p><p>Verify order details, pricing, shipping information, and product availability.</p><p>Coordinate with internal departments to support timely order fulfillment.</p><p>Monitor order status and proactively resolve discrepancies or delays.</p><p>Maintain accurate records in internal databases and order management systems.</p><p>Prepare operational reports and assist with performance tracking.</p><p>Respond to internal and external order-related inquiries in a professional manner.</p><p>Identify opportunities to improve workflows and operational efficiency.</p><p>Ensure compliance with company policies and data security standards.</p><p>Support additional administrative and operational projects as assigned.</p><h2>Qualifications</h2><p>High school diploma or equivalent required; associate's or bachelor's degree preferred.</p><p>1–3 years of experience in order management, operations, customer support, logistics, or administrative coordination.</p><p>Strong organizational and time management skills.</p><p>Excellent written and verbal communication skills.</p><p>High attention to detail and accuracy.</p><p>Ability to prioritize multiple tasks and meet deadlines.</p><p>Proficiency with Microsoft Office (Excel, Word, Outlook) and Google Workspace.</p><p>Experience with ERP, CRM, or order management software is a plus.</p><h2>Preferred Skills</h2><p>Problem-solving and critical thinking</p><p>Data entry accuracy</p><p>Process improvement mindset</p><p>Team collaboration</p><p>Customer service orientation</p><p>Adaptability in a remote work environment</p><h2>Benefits</h2><p>Competitive hourly pay</p><p>Paid training</p><p>Health, dental, and vision insurance</p><p>Paid time off and company holidays</p><p>401(k) with company match (where applicable)</p><p>Employee assistance program</p><p>Professional development opportunities</p><p>Collaborative remote work environment</p><p>Career growth opportunities</p><h2>Equal Opportunity Employer</h2><p>We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.</p>

Operations Specialist

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