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senior associate

New York University

<div>The Center for Oral Health Policy and Management (COHPM) at the New York University College of Dentistry seeks a Clinical Assistant Professor of Epidemiology to design and conduct population-based research on oral health, access to care, and health equity, and to translate that evidence into policy, education, and practice.
COHPM's portfolio spans oral health policy analysis, dental workforce and education research, executive and leadership education, and international programs, including the Center's multi-institution Medicare dental initiative, its evidence-based dentistry and artificial intelligence work, and its global leadership programs. The Clinical Assistant Professor of Epidemiology will supply the methodological backbone for this portfolio by framing answerable questions, designing rigorous studies, analyzing complex population data, and publishing findings that inform policy at the national and international level.
The successful candidate will function as an independent investigator with a clearly defined program of research, will pursue extramural funding as principal investigator, and will mentor doctoral and master's-level trainees. The position carries no clinical patient care responsibility.
Key Responsibilities
<ul><li>Lead population-based oral health research examining oral disease burden, oral-systemic health relationships, dental care utilization, access to care, and related population health outcomes using large national, administrative, clinical, and electronic health record datasets.
</li><li>Apply advanced epidemiologic and quantitative methods, including multilevel and longitudinal modeling, complex survey analysis, and causal inference, while ensuring rigorous, reproducible, and transparent research practices.
</li><li>Conduct health equity and policy-relevant research focused on underserved and underrepresented populations and evaluate the impact of health coverage, financing, and income-support policies on oral health and access to care.
</li><li>Develop and sustain an independent, externally funded research program, including serving as principal investigator and collaborating as a co-investigator or methodological expert on multidisciplinary, multi-institutional, and international research initiatives.
</li><li>Disseminate scholarly and policy-relevant findings through peer-reviewed publications, scientific presentations, policy briefs, technical reports, and other communications for academic, professional, policy, and public audiences.
</li><li>Mentor and train the next generation of researchers by supervising students, residents, and postdoctoral fellows; teaching graduate-level courses in epidemiology, biostatistics, and research methods; and mentoring junior faculty in research development and grantsmanship.
</li><li>Contribute to the academic and professional community through peer review, editorial and scientific service, participation in professional organizations, and representation of NYU Dentistry and the Center for Oral Health Policy and Management (COHPM) in national and international collaborations.
</li><li>Support the mission and strategic priorities of COHPM and NYU Dentistry, including program evaluation, outcomes measurement, international initiatives, institutional committees, and other activities appropriate to the position and academic rank.
</li></ul>In compliance with NYC&rsquo;s Pay Transparency Act, the annual base salary range for this position is $125K - $195K. New York University considers factors such as scope and responsibilities of the position, candidate experience, education and training, key skills, internal peer equity, and market conditions when extending an offer.</div>
 <div>Required Qualifications
<ul><li>Doctoral degree (PhD or international equivalent) in epidemiology, public health, or a closely related population-science discipline, from an accredited institution.
</li><li>Professional degree in dentistry (DDS, DMD, or international equivalent) or documented equivalent substantive expertise in oral health science.
</li><li>A minimum of five years of full-time academic experience beyond the doctorate in a research-intensive university setting.
</li><li>Sustained and substantial record of peer-reviewed publication in oral epidemiology, dental public health, or health services research, including first- and senior-author articles in high-impact journals such as the Journal of Dental Research, Community Dentistry and Oral Epidemiology, the Journal of Periodontology, and leading general medical or geriatrics journals.
</li><li>Documented experience serving as principal investigator on nationally competitive, peer-reviewed research grants.
</li><li>Demonstrated administrative leadership of a graduate research program, such as service as director of a master's and doctoral program in epidemiology or a related discipline.
</li><li>Documented record of supervising doctoral and master's students through to degree completion.
</li><li>Demonstrated methodological expertise in the design and analysis of population-based surveys and cohort studies, with advanced proficiency in R, Stata, or SAS.
</li><li>Evidence of standing in the international scholarly community, such as associate editor or editorial board service for peer-reviewed journals and a sustained record of manuscript review across multiple journals.
</li><li>An established program of research addressing health equity and the oral health of underserved and marginalized populations.
</li><li>Demonstrated capacity to work effectively within a United States research-intensive academic environment, evidenced by prior appointment, visiting appointment, or sustained collaboration at a U.S. institution.
</li><li>Excellent written and spoken English and demonstrated ability to communicate complex quantitative findings to diverse audiences.
</li></ul>Preferred Qualifications
<ul><li>Substantive expertise in geriatric oral health, including oral function, dysphagia, frailty, and oral health in long-term care settings.
</li><li>Research experience addressing access to primary care and the integration of oral health into general health care delivery systems.
</li><li>Experience analyzing data from national health surveillance systems and publicly financed health systems.
</li><li>Record of international collaborative research and multilingual capability.
</li><li>Familiarity with United States oral health policy architecture, including Medicare and Medicaid dental coverage, dental accreditation through the Commission on Dental Accreditation, and dental workforce policy; or demonstrated capacity to develop such fluency rapidly.
</li><li>Experience with artificial intelligence and machine learning applications to health data, or with evidence-based practice methodology, including systematic review and guideline development.
</li><li>Prior editorial leadership or service on national scientific advisory bodies.</li></ul></div>
 <div>Candidates should apply by submitting a letter of interest, curriculum vitae, a statement of current and future research interests, and contact information for three professional references via Interfolio.</div>
 <div>For people in the EU, click here for information on your privacy rights under GDPR: www.nyu.edu/it/gdpr
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply for vacant positions at all levels.
Sustainability Statement
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability</div>

Clinical Assistant Professor (COHPM)

JPMorganChase

<div>JOB DESCRIPTION 
 
 
Description
Our Global Technology (GT) group is a world-class technology team employing an innovative, disciplined and business focused approach to develop a wide variety of high-quality products and solutions. Across 20+ technology centers worldwide, our team of technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in payments, cybersecurity, machine learning, engineering and cloud. Our $19.8B annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 
As a Technology Strategy Executive within the Global Technology Strategy, Innovation and Partnerships team, you will be instrumental in shaping JPMC's firmwide technology strategy. You will cultivate and maintain high-level collaborative relationships with technology vendors and the emerging technology ecosystem, including the venture capital community, to influence partner roadmaps and align them with JPMC's strategic objectives. Your role will be essential in promoting innovation across the firm, ensuring JPMC leverages the business benefits of adopting advanced technology capabilities. You will collaborate closely with senior business and technology stakeholders across JPMC to ensure the execution of a cohesive firmwide strategy, with new innovations swiftly assessed, piloted, and scaled as necessary. Additionally, you will enhance internal awareness of Data and AI opportunities and support client-facing business development activities, working alongside the Strategic Investments team on private company investments that strategically align with JPMC's technology initiatives. 
Job responsibilities 
<ul><li>Help drive the firmwide technology strategy across JPMC</li><li>
Build best-in-class collaborative relationships with technology vendors and the emerging technology ecosystem (including the venture capital community) in order to influence partner roadmaps and JPMC strategy</li><li>
Drive innovation across JPMC and ensure that JPMC maximizes the business benefits of adoption of market leading technology capabilities</li><li>
Influence senior business and technology stakeholders across JPMC ensuring execution on a coordinated firmwide strategy, with new innovations rapidly evaluated, piloted and then scaled firmwide where appropriate</li><li>
Build internal awareness of Data and AI opportunities across JPMC</li><li>
Support JPMC client facing business development activities, and partner with Strategic Investments team on private company investments which strategically align to JPMC's technology initiatives</li><li>
Extensive knowledge and exposure to the external Cloud and Infrastructure Partner Ecosystem, and domain knowledge of key technology trends</li></ul> 
Required qualifications, capabilities and skills 
<ul><li>Minimum of 6 years relevant experience with a leading technology company in a product related role, a top-tier consulting firm or an internal consulting/corporate strategy team, including at least 1 year of managerial experience leading teams. 3+ years of experience working closely with external technology companies in the Cloud and Infrastructure domain</li><li>
Strong relationship and interpersonal skills and the ability to interact with senior business and IT executives, as well as external executives. Strong passion for technology and staying abreast of industry trends. Track record of driving strategy, partnerships and innovation</li><li>
Customer Obsession: Committed to have a customer first approach. We expect our leader to have a demonstratable history of making a difference for customers and showing a customer first approach.</li><li>
Growth Mindset: Experience and passion for learning (technical and soft skills); implementing practices from others; trying, failing and learning from that; sharing practices and knowledge for others' benefit</li><li>
Problem Solver: Ability to solve complex challenges for customers and have a high ability to solve internal and external barriers understanding internal and external organizational structures, dynamics and tradeoffs.</li><li>
Executive Presence: Experience and expertise facing off to senior executives by aligning &amp; reinforcing the value of the solution to the customer's overall business pain and/or strategic opportunities and decision criteria.</li><li>
Excellent Communicator: Able to distill widely variant feedback into root cause issues and provide actionable feedback to other stakeholders, deep technical product demo, presenting, writing, and verbal communication skills</li><li>
Technical Breadth: Enterprise customer level experience with Artificial Intelligence, Data Platforms &amp; Cyber</li><li>
Technical Depth: Depth in multiple areas of AI and Data. 
</li></ul> 
Preferred qualifications, capabilities and skills 
<ul><li>Financial services background is preferred</li></ul>
ABOUT US 
 
 
<div><div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
 
<div>Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. 
</div><div></div> 
<div>The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.</div></div>

Executive Director, Tech-Strategy & Partnerships, Data & AI

steinberger construction inc

Job Overview Steinberger Construction Inc. is seeking a dedicated and professional Customer Experience Associate to join our team in New York, New York. This is a full-time position ideal for an individual who is passionate about delivering exceptional client service within the dynamic construction industry. The successful candidate will be the primary point of contact for our clients, ensuring a smooth, transparent, and positive experience throughout the entire project lifecycle. You will play a crucial role in maintaining our reputation for quality and client satisfaction. Responsibilities  <ul><li>Serve as the main point of contact for all client enquiries, providing timely and professional responses.</li><li>Proactively communicate project updates, milestones, and any potential delays to clients.</li><li>Manage client expectations effectively and work to resolve any issues or concerns in a prompt and efficient manner.</li><li>Liaise between clients and internal teams, including project managers and contractors, to ensure client requirements are clearly understood and met.</li><li>Gather, analyse, and report on client feedback to identify trends and contribute to our continuous service improvement initiatives.</li><li>Maintain accurate and detailed records of all client interactions and correspondence.</li><li>Assist in the preparation of client-facing documentation, presentations, and reports.</li><li>Organise and coordinate client meetings, site visits, and project handover procedures.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, client relations, or account management role.</li><li>Exceptional verbal and written communication skills, with a keen eye for detail.</li><li>Strong interpersonal skills with the ability to build and maintain lasting client relationships.</li><li>Excellent organisational and problem-solving capabilities, with an aptitude for managing multiple priorities simultaneously.</li><li>A professional, patient, and empathetic approach to client management.</li><li>Proficiency in the Microsoft Office Suite is essential.</li><li>Experience within the construction, engineering, or real estate sectors is highly desirable but not essential.</li><li>Familiarity with CRM software would be considered an advantage.</li></ul> Benefits  <ul><li>A competitive daily salary ranging from $250 to $500 USD, commensurate with experience.</li><li>Opportunities for professional growth and career development within a reputable company.</li><li>A collaborative and supportive work environment.</li><li>The chance to be a key part of exciting and impactful construction projects.</li></ul>

Customer Experience Associate

HelloFresh

<div><h2 class="jobSectionHeader">Senior Data Analyst</h2>

This is a hybrid role to our Newark, NJ HelloFresh facility
<h2 class="jobSectionHeader">
The role</h2>

As a Senior Data Analyst at HelloFresh, you will anchor the data strategy driving our aggressive, automation-first transformation. Our Global Customer Experience (GCX) team's mission is to understand our customers' journeys and empower market leads with insights and intelligent solutions that improve satisfaction, retention, and efficiency. We are moving fast to scale our self-serve rate, achieve 100% chatbot coverage, improve CSAT, and launch real-time, proactive incident communications via in-app CRM channels.

We need a strategic thought partner for our Product, Engineering, and CX Automation teams who brings a high bar of technical rigor. In this role, you will own our core automation analytics architecture (chatbots, voicebots, agent-assist AI, and customer self-reporting tools), dive deep into GenAI conversational landscapes, and translate complex log data into actionable roadmap strategies. If you love solving open-ended problems and want to directly shape the experience of millions of global customers, you might just be our missing ingredient.
<h2 class="jobSectionHeader">
What you'll do</h2>
<ul><li>Anchor the data strategy for our entire automation and chatbot analytics infrastructure, serving as the sole embedded analytics lead within the Global CX department.</li>
<li>Proactively monitor user intents and trends to diagnose system bugs early and establish standardized, organization-wide KPIs for bot containment and NLP accuracy.</li>
<li>Conduct deep-dive analyses of chat transcripts and user journeys, leveraging semantic clustering and LLM evaluation to uncover friction points and tune conversational flows.</li>
<li>Continuously optimize and secure our reporting environment, ensuring data integrity, normalization, and advanced visualization techniques for critical executive decision-making.</li>
<li>Partner closely with cross-functional teams (Product, Engineering, and CX Automation) to translate complex customer log data and system requirements into sustainable roadmap strategies.</li>
<li>Own and deliver core business reporting mechanisms and dashboards, including the Monthly Business Review (MBR) and EBIT reviews.</li>
</ul><h2 class="jobSectionHeader">What you'll bring</h2>
<ul><li>A passion for driving automation-first transformations and solving complex operational problems within a fast-paced customer experience environment.</li>
<li>Advanced proficiency in Python and SQL to handle increased domain complexity and secure our underlying reporting architecture.</li>
<li>Experience with next-gen agentic workflow stacks (e.g., Claude Code, Cursor) to optimize development and analytical speed.</li>
<li>Proven track record of designing, implementing, and maintaining high-visibility BI solutions and dashboards that communicate trends clearly to Directors, VPs, and SVPs.</li>
<li>Excellent communication and stakeholder management skills, with the confidence to lead complex data analytics projects and influence cross-functional partner</li></ul> 

<h2 class="jobSectionHeader">
You'll get</h2>
<ul><li><ul><li>Competitive Salary &amp; 401k company match that vests immediately upon participation</li>
<li>Generous parental leave of 16 weeks &amp; PTO policy, as well as paid holidays off</li>
<li>$0 monthly premium and other flexible health plans</li>
<li>Amazing discounts, including up to 85% off HelloFresh subscription</li>
<li>Emergency child and adult care services</li>
<li>Snacks &amp; monthly catered lunches</li>
<li>Collaborative, dynamic work environment within a fast-paced, mission-driven company</li></ul></li> 
</ul>
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
<div>
#data</div></div>

Senior Analyst - CX Automation Intelligence & Insights

Weil, Gotshal & Manges LLP

<div>Weil seeks the best and brightest talent to join our Administrative Staff team. Our employees are the future of Weil so we invest in their training and development. Our environment embraces and encourages positive-minded professionals who seek to be challenged and acquire knowledge and skills in an atmosphere built on teamwork. Highly skilled and knowledgeable Administrative Staff assist our attorneys in successfully meeting and exceeding client needs and are vital to the overall success of the Firm.
Job Description
Reporting to the Sr. Manager, AI Acceleration &amp; Administrative Enablement, the person in this role will be a senior, hands-on member of the firm's global AI Enablement team, based in our New York office. This role is for an experienced legal technology or AI enablement professional who combines deep, expert-level fluency in leading AI platforms with the ability to design and deliver training, build trust with senior stakeholders, and drive lasting adoption across business services teams. 
 
You will own AI enablement, training, and adoption for the firm's New York office and, more broadly, our US regional offices &mdash; serving as the team's resident subject-matter expert on Claude, Gemini, ChatGPT, Copilot, Harvey and other generative AI and legal AI platforms in use across the firm's administrative and business services groups.<div><h2 class="jobSectionHeader">
Primary Objectives:</h2></div><ul><li>
Serve as the firm's go-to platform expert across Claude, Gemini, ChatGPT, Copilot, Harvey and other AI tools used by business services professionals, translating platform capabilities into practical, role-specific use cases.</li><li>
Lead the design and delivery of AI training, enablement programs, and adoption campaigns for administrative and business services staff across New York and regional US offices.</li><li>
Build and maintain trusted relationships with regional US business services leadership, practice group administrators, and regional stakeholders to drive habitual AI adoption.</li><li>
Partner with the Sr. Manager, AI Acceleration &amp; Administrative Enablement, and the broader global AI Enablement team to ensure programs align with the firm's global AI strategy while reflecting regional and local nuances.</li><li>
Track platform updates, new AI tool releases, and vendor roadmaps, providing early assessment of relevance to business services workflows.</li></ul><div><h2 class="jobSectionHeader">
Primary Responsibilities and/or Essential Functions:</h2></div>
AI Platform Expertise<ul><li>
Maintain expert-level, hands-on fluency with Claude, Harvey, Gemini, and other AI and legal AI platforms adopted by the firm, including new features, prompt engineering techniques, and known platform limitations.</li><li>
Serve as an escalation point for advanced or unusual platform questions from business services staff across US regional offices.</li><li>
Evaluate new AI tools and platform updates, representing administrative and business services user needs in vendor discussions and firm-wide platform evaluations.</li><li>
Translate platform capabilities into role-specific workflows and use cases for practice assistants, secretaries, and other administrative teams.</li></ul>
Training &amp; Enablement Delivery<ul><li>
Design and deliver in-person and virtual training sessions, workshops, and drop-in &ldquo;office hours&rdquo; for New York and US-based business services staff.</li><li>
Develop training materials, playbooks, quick-reference guides, and recorded content tailored to regional US audiences.</li><li>
Track training participation and platform usage/adoption metrics, and report on outcomes to firm leadership.</li></ul>
Change Management &amp; Stakeholder Engagement<ul><li>
Build and maintain relationships with New York and regional US business services leadership, office managers, and department heads to identify enablement priorities and address adoption barriers.</li><li>
Support change management planning for AI-related technology rollouts affecting administrative teams.</li><li>
Act as regional liaison between the global AI Enablement team and US offices, ensuring regional feedback informs the firm's global AI strategy.</li></ul>
Collaboration &amp; Mentorship<ul><li>
Collaborate with business services groups to incorporate AI, legal technology, or find other opportunities to streamline and increase workflow efficiencies wherever possible.</li><li>
Provide guidance and informal mentorship to administrative staff developing their own AI fluency, and to junior enablement team members as the team scales.</li><li>
Collaborate with Legal Technology Portfolio, Strategy and Ops., IT, Information Security, Compliance, and other teams on responsible, compliant use of AI tools involving firm and client data.</li></ul><div><h2 class="jobSectionHeader">
Knowledge, Skills &amp; Ability:</h2></div><ul><li>
7+ years of experience in promoting change through the adoption of technology, change management, and business process improvement in professional organizations.</li><li>
Demonstrated, expert-level, hands-on proficiency with Claude, Gemini, ChatGPT, Copilot, and Harvey, plus working knowledge of other generative AI and legal AI platforms &mdash; able to train others, troubleshoot advanced use cases, and speak credibly to platform capabilities and limitations.</li><li>
Prior experience designing and delivering technology training programs to non-technical, professional audiences.</li><li>
Strong understanding of the working practices of legal administrative and business services teams.</li><li>
Excellent written and verbal communication skills; comfortable presenting to senior stakeholders.</li></ul>
Education/Certifications:<ul><li>
Bachelor's degree required.</li></ul>
Estimated salary range is $150,000 - $200,000. This position is bonus eligible. Compensation decisions within the range are dependent on the facts and circumstances of each case including but not limited to the individual's skills, experience, and qualifications.
Weil, Gotshal &amp; Manges LLP offers a competitive compensation package comprised of base pay and discretionary year-end bonus for eligible employees. Benefits include, but are not limited to medical, dental, vision, disability coverage, life insurance, flexible spending plan and a 401K plan. Weil also offers generous paid time off and holidays. All decisions affecting employment at Weil, Gotshal &amp; Manges LLP are made on the basis of qualification, performance and other pertinent work-related factors, and without discrimination against any person on the basis of race, color, sex, age, religion, national origin, disability, marital status, sexual orientation, gender identity or expression, pregnancy, veteran&rsquo;s status, genetic information or any other legally protected status.</div>

Sr. Advisor, AI Acceleration - Administrative Enablement

Super Color

Job Overview Job Title: Administrative Assistant Company: Super Color Digital Location: New York, New York, United States Employment Type: Full-Time Super Color Digital is a leader in large-format printing and custom signage, creating extraordinary visual experiences for some of today’s most recognised brands and organisations. We are seeking a highly organised and proactive Administrative Assistant to join our dynamic team in New York. The ideal candidate will be a crucial part of our daily operations, providing comprehensive support to ensure the smooth and efficient running of our office. This role is perfect for a detail-oriented individual who thrives in a creative, fast-paced environment and is passionate about contributing to a team that brings bold ideas to life. Responsibilities * Manage and coordinate office operations and procedures to ensure organisational effectiveness and efficiency. * Act as the first point of contact for clients and visitors, handling correspondence via phone and email with professionalism. * Schedule and organise meetings, appointments, and company events, including managing calendars for senior staff. * Prepare, edit, and format reports, invoices, presentations, and other documents. * Maintain an organised filing system for both physical and digital records. * Monitor and order office supplies, ensuring inventory is well-stocked. * Provide administrative support for various projects, liaising with internal teams and external partners. * Assist with basic bookkeeping tasks and the processing of expenses. * Make travel arrangements and manage itineraries for staff as required. Qualifications * Proven experience in an administrative or office support role. * Exceptional organisational and time-management skills with the ability to prioritise tasks effectively. * Proficiency in the full Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Excellent written and verbal communication skills with a keen eye for detail. * Strong interpersonal skills and the ability to work collaboratively within a team. * A proactive approach to problem-solving and the ability to work independently. * Experience within a creative agency, printing, or manufacturing environment is desirable but not essential. Benefits * A competitive salary and comprehensive benefits package. * Opportunities for professional growth and development within an industry-leading company. * A creative, collaborative, and supportive work environment. * The chance to be part of a team that transforms visionary concepts into vivid, impactful realities.

ADMINISTRATIVE ASSISTANT

Genpact

<div>Engineer - Infrastructure Services N
Ready to turn bold ideas into real-world impact? 
 At Genpact, we don&rsquo;t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we&rsquo;re at the forefront of it. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges. 
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world&rsquo;s leading enterprises. 
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description<ul><li>
Provide L1/L2 support for AVD related issues, including connectivity, login, and basic performance concerns</li><li>
Assist with day to day monitoring of AVD host pools, workspaces, and virtual machines</li><li>
Support the setup and configuration of virtual machines (VMs) and user profiles (FSLogix) under supervision</li><li>
Help troubleshoot and document common AVD issues, escalating complex cases to L2/L3 support</li><li>
Assist with User Acceptance Testing (UAT) for AVD updates and new application integrations</li><li>
Support basic AVD monitoring tasks (performance, capacity, availability checks)</li><li>
Help apply routine patches and updates to AVD components as directed</li><li>
Maintain and update knowledge base articles and troubleshooting guides</li><li>
Collaborate with senior engineers on new site assessments and onboarding activities</li><li>
Learn and apply Azure fundamentals (Azure AD, Virtual Machines, Networking) in a live production environment</li></ul>
Qualifications
Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering
Certifications
Blockchain Technology &amp; Management - Amity Future AcademyAmity Future Academy
Required Skills
Agile Methodology, Apple Mac OS, Cisco Identity Services Engine (ISE), Cloud Assessment, Cloud Strategies, Collaboration Tools, Design Thinking, Executive Presence, IBM AIX, IBM Rational ClearCase, Inclusion, Microsoft Azure Advanced Threat Protection, Oracle WebLogic, Personal Effectiveness, Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Infrastructure Services N
Remote Type -
Hybrid
Work Shift -
Rotating (United States of America)
The approximate annual base compensation range for this position is:
50,000 to 62,500 USD 
 
&ldquo;Los Angeles California-based candidates are not eligible for this role&rdquo;
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant&rsquo;s experience, knowledge, skills, and abilities; geographic location; and internal equity.<div>
Why join Genpact? 
<ul><li>Lead AI-powered transformation &ndash; Drive innovation and solve real-world business challenges that matter</li><li>Make an impact &ndash; Help global enterprises solve business challenges that matter</li><li>Accelerate your career &ndash; Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead</li><li>Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div>

Engineer - Infrastructure Services N 4A

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