administrative services coordinator - social work

care coordinator (social worker i) medical clinics

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administrative services coordinator - social work Jobs in Baltimore

care coordinator (social worker i) medical clinics Jobs in Baltimore

case management specialist Jobs in Baltimore

case management specialist

case manager

case manager (10543)

senior case manager ii

University of Maryland Medical System

<div><b>Job Requirements<br>
</b><br>
<p><b>General Summary:</b></p><p>
Under general supervision of the Manager of Case Management, the Case Manager provides care coordination and discharge planning for an assigned patient case load. The Case Manager will assess individual patient&rsquo;s needs, coordinate and implement plans of care and monitor and evaluate outcomes across the continuum of care.</p><p><b><br>
Principal Responsibilities and Tasks:</b></p><p>
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.</p><ul><li>
Assesses assigned patients and integrates psycho social assessment within the multidisciplinary team. Works collaboratively with the multi-disciplinary team to determine potential and actual risks to recovery and formulates plan to determine appropriate level of care upon disposition from the acute care setting.
</li><li>Accountable for developing and coordinating the implementation of Discharge Plan A and alternative Plan B, including documentation in the medical record</li><li>
Multidisciplinary collaboration with physicians, nursing, social work, and multiple disciplines, departments, payers, and agencies to eliminate barriers to efficient delivery of care in the appropriate setting</li><li>
Facilitates timely transition plan</li><li>
Active leadership role in the ongoing management of inpatient length of stay and the reduction of readmissions across the organization</li><li>
Integrates work with ambulatory and clinic transitional case managers</li><li>
Leadership in care management rounds, interprets, and integrates the patient&rsquo;s story into the overall multidisciplinary plan of care</li><li>
Develops and implements corrective action plans for resolution of complex problematic issues and elevates to leads as necessary</li><li>
Ensures authorizations have been completed in a timely manner</li><li>
Collaborates with Utilization Management and synthesizes information in order to reduce avoidable days</li><li>
Collaborates with Physician Advisor for complex issues</li><li>
Guides physicians in appropriate clinical documentation</li><li>
Actively participates in clinical performance improvement activities as assigned</li><li>
Builds a network of positive working relationships that advocate for the patient</li><li>
Remains current on clinical practice and protocols impacting clinical reimbursement</li><li>
Participates in department improvement initiatives</li><li>
Serves to orient and educate Case Manager 1s to departmental practices</li><li>
Provides oversight and education to case management interns placed in the practice area</li><li>
Participates in at least one of the following professional growth and development activities:</li><li>
Certified in a specialty area</li><li>
Matriculation or completion of a degree or certificate program (post-baccalaureate 12 credits or more)</li><li>
Formal teaching</li><li>
Member of a professional association board or committee</li><li>
Peer reviewers for a professional journal (minimum of 2 per year)</li><li>
Participates in leadership activities:</li><li>
Demonstrates expertise in best practice and care management core competencies</li><li>
Supports management in development and implementation of work flows and clinical practices</li><li>
Supports manager in the development and oversight of clinical and operational guidelines and policies</li><li>
Leads and promotes best practice in the day to day operations of practice area</li><li>
Serves as a resource expert to other departments in an area of expertise</li><li>
Provides formal training, education or consultation to other departments</li></ul><p><b><br>
Knowledge, Skills and Abilities:</b></p><ul><li>
Knowledge of managed care, discharge planning and case management is required.</li><li>
Highly effective verbal and written skills are required.</li><li>
Strong communication skills, self confidence and experience dealing physicians required.</li><li>
Excellent analytical and team building skills, as well as the ability to prioritize and work independently is required.</li><li>
Must possess the ability to work collaboratively with other disciplines.
</li><li>Ability to work with Hospital/Case Management related software programs required.</li>
Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.<br>
<li>
</li></ul><br>
<p><b>Patient Safety:</b></p><p>
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.</p><ul><li>
Takes action to correct observed risks to patient safety.</li><li>
Reports adverse events and near misses to appropriate management authority.</li><li>
Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.</li></ul><p><b><br>
Education and Experience:</b></p><ul><li>
Licensure as a Registered Nurse or other equivalent health care license in the state of Maryland required</li><li>
Must hold a BSN or equivalent health care degree</li><li>
A minimum of 2 years of experience as a case manager is required</li><li>
Current and active specialty certification is preferred</li></ul><p><b><br>
Additional Information:</b></p><ul><li>
All your information will be kept confidential according to EEO guidelines.</li><li>
Work Schedule: Monday- Friday 8am-4:30 pm with weekend rotation</li></ul><p>
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at<b> </b><b>careers@umms.edu</b></p></div>

Senior Case Manager II

MedStar Health

<div>About this Job:
<div><p>
Job Summary:</p></div><p></p><div><p><br>
MedStar Health is looking for an LMSW/LMGW Inpatient Case Manager to join our team! The ideal candidate will show professional competency as a general practitioner of Occupational Therapy, independent use of varied evaluation and treatment approaches, and excellent verbal and oral communication skills.</p></div><div><p>
As an LMSW/LMGW Inpatient Case Manager, you will serve as a member of the Case Management Team. Facilitates the delivery of quality, cost effective, patient-centered care from pre-admission through post-discharge. Ensures the care is designed to meet individualized patient outcomes. Monitors the care and services delivered to selected patient populations during the acute hospital stay, promotes effective case management and utilization of resources, and works to achieve optimal clinical and resource outcomes.</p></div><div><p>
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the &quot;Healthiest Maryland Businesses&quot;. Apply today and learn how MedStar Health can be your next great career move!</p></div><p></p><div><p><br>
Primary Duties:</p></div><div><ul><li><p>
Collaborates with the multidisciplinary health care team to develop and coordinate the plan of care. Demonstrates the ability to develop a plan of care that addresses needs across the continuum; develop long- and short-term goals with specific time frames for resolution; identify specific services to be provided in the care plan; include the family/care-giver in the plan of care; and show life planning contingencies such as power of attorney and/or advance directives. Collaborates with and completes referrals to appropriate community agencies for assistance based on patient needs. Initiates referrals in a timely manner. Uses responses to help patients resume life in the community and/or adjust to lifestyle changes.</p></li></ul></div><div><ul><li><p>
Communicates daily with direct caregivers and case management triad regarding patient and family responses to plan of care, identification of problems, discharge planning, and payor concerns such as LOS. Identifies delays in care and quality/risk issues and communicates information to appropriate individuals and departments. Completes psychosocial history or socioeconomic assessment as determined by healthcare team or high-risk indicators. Coordinates the completion of requisite forms by doctors, patients, and families for any services required.</p></li></ul></div><div><ul><li><p>
Maintains accurate and timely documentation of case management activities to ensure that physicians and caregivers are well informed regarding the discharge plans. Adheres to all policies and procedures regarding documentation and confidentiality of information. Demonstrates knowledge of the dynamics of abuse/neglect, including identification and reporting laws. Coordinates investigating law enforcement, protection agencies, hospital security, risk management, and healthcare teams. Demonstrates knowledge of community resources serving high social risk populations.</p></li></ul></div><div><ul><li><p>
Develops and maintains information on community resources and referral requirements based on patient population as identified in the unit scope of practice. Facilitates communication between the patient and family and the healthcare team. Assesses and communicates the patient's social, cultural, emotional, and economic problems to medical staff and other healthcare providers as needed. Effectively intervenes with patient/family in resolving emotional/behavioral obstacles to patient's progress, recovery, and disposition. Initiates and participates in multidisciplinary discharge planning rounds and collaborates with internal and external health care providers, patients, and families to develop comprehensive discharge plans.</p></li></ul></div><div><ul><li><p>
Maintains professional growth in managed care, care management, other health care, financial trends, clinical practice, and research. Organizes individual workloads and sets appropriate priorities based on the patient&rsquo;s medical plan, the patient&rsquo;s needs, policy, and procedures. Provides clinical assessment, evaluation, and disposition of persons presenting with behavioral health concerns or illness.</p></li></ul></div><p></p><div><p><br>
Qualifications:</p></div><div><ul><li><p>
Master's degree in social work from a school accredited by the Council on Social Work.</p></li></ul></div><div><ul><li><p>
Valid Social Worker license in the District of Columbia or Maryland depending on work location.</p></li></ul></div><div><ul><li><p>
Experience in social work in a hospital setting preferred.</p></li></ul></div><div><ul><li><p>
Experience in care/case management preferred.</p></li></ul></div><div><ul><li><p>
CCM - Certified Case Manager preferred.</p></li></ul></div>
This position has a hiring range of : USD $61,838.00 - USD $111,259.00 /Yr.</div>

LMSW/LMGW Inpatient Case Manager

Marian House

<div><p><b>Job Title:</b> Family Program Case Manager<br>
<b>Location:</b> Baltimore, MD (On-site)<br>
<b>Employment Type:</b> Full-Time<br>
<b>Salary:</b> Starting at $45,000+ annually (based on experience)</p><h3 class="jobSectionHeader"><b>
About Marian House</b></h3><p>
Marian House provides safe, supportive housing for women and their children as they rebuild their lives and work toward long-term independence.</p><h3 class="jobSectionHeader"><b>
Why Work Here</b></h3><ul><li>
Mission-driven work that makes a real impact on families</li><li>
Supportive, team-oriented environment</li><li>
Opportunity to build meaningful relationships with clients</li><li>
Professional growth in a hands-on, community-based setting</li></ul><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
The Family Program Case Manager supports women and families in recovery housing by promoting stability, accountability, and family well-being.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Manage caseload with at least two client contacts monthly</li><li>
Complete intakes and assist with documentation</li><li>
Develop and monitor individualized service plans</li><li>
Conduct home visits and Section 8 inspections</li><li>
Lead resident meetings and life skills groups</li><li>
Ensure compliance with program policies</li><li>
Maintain records (HMIS/Client Track) and submit reports</li><li>
Collaborate with partners and provide referrals</li><li>
Participate in on-call rotation</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Experience in social services, behavioral health, or housing</li><li>
Strong communication and organizational skills</li><li>
BSW/MSW or related field preferred</li><li>
HMIS experience a plus</li><li>
Ability to work occasional evenings/weekends</li></ul></div>

Full Time Family Program Case Manager

Johns Hopkins University

<div><p>We are seeking an <b><i>Administrative Manager</i></b> who will be responsible for overall administrative, financial and/or operational management for a center/unit/small department within a school or larger department. This position provides strategic and day-to-day oversight of administrative and financial matters. Areas of focus may include finance; human resources; academic, research, or clinical operations; compliance; infrastructure matters. The Administrative Manager is generally responsible for some or all of the following: staff supervision and performance management; HR support for direct and indirect reports; budget management and administration; faculty, staff, and student payroll; financial functions and processes; program planning and implementation; facilities/space management oversight.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><p></p><p><i><br>
Financial Management</i></p><ul><li>
In partnership with administrative leadership and financial staff, participate in the development of annual operating budget(s) and assist with budget analysis and evaluation.
</li><li>Provide fiscal planning, management, and oversight of assigned budgets, e.g. operating, discretionary, gift/endowment, salary.
</li><li>Oversee annual planning and preparation for general and/or sponsored funds budgets.
</li><li>Oversee or review monthly account statements, verify expense allocation, identify and ensure the correct processing of payroll and non-payroll transactions to correct or resolve discrepancies</li><li>
Prepare or oversee preparation of various forms, journal entries, vouchers, system transactions, electronic budgets, and expenditure transactions.</li><li>
Oversee the procurement process for all assigned accounts.
</li><li>Provide back-up documentation and explanation in response to audit requests.</li><li>
Prepare financial projections
</li><li>Advise leadership on resource needs and financial risks
</li><li>Remain up to date on changes in university, school, and departmental financial policies.</li><li>
Develop, update, and amend financial procedures.</li><li>
Develop and maintain various finance management systems.</li><li>
Design and produce various monthly, quarterly, and annual reports as requested.</li></ul><p></p><p><i><br>
Administration</i></p><ul><li>
Manage the planning, production, and execution of key events or other activities.
</li><li>Responsible for managing projects and maintaining budgets.</li><li>
Mentor staff and provide support for training.</li><li>
Monitor staff workloads, prioritize work efforts and advocate for additional resources as necessary.</li><li>
Partner with senior administrator and/or department/divisional leadership on coordination and completion of various strategic initiatives.</li><li>
Supervise performance of direct and indirect professional/support staff, conduct performance reviews and salary administration in collaboration with school/department leadership.</li><li>
Develop administrative policies and procedures needed to ensure smooth operations.</li><li>
Manage space and facilities issues specific to the assigned area.</li></ul><p></p><p><i><br>
Human Resources</i></p><ul><li>
Work with departmental/divisional Human Resources support to establish and promote growth opportunities within the area, maintain equity, consistently apply policies and procedures, establish a positive working environment, and minimize staff turnover.</li><li>
Work with appropriate HR resources to determine and implement solutions that address non-routine HR problems promptly.</li><li>
Support faculty and staff supervisors in human resources administration: e.g. help develop staffing and personnel management plans, consult on hiring issues, assist with performance management issues and disciplinary actions, oversee salary planning.</li><li>
Ensure human resources activities are carried out consistent with university personnel policies, e.g. goal setting and performance reviews, payroll actions, visa applications, time and attendance recording, onboarding, etc.</li></ul><p></p><p><i><br>
Operations and Program Management</i></p><ul><li>
Responsible for the planning and implementation of activities of the specific academic, clinical, research, or programmatic area.</li><li>
Other duties as assigned.</li></ul><p></p><p><i><br>
In addition to the duties described above</i></p><ul><li>
Receive, investigate and respond to Grievances and Requests for Service from JH Patient Relations. Work with JHU/JHH legal counsel regarding requests for patients when indicated. Execute actions as needed when patient care is terminated.
</li><li>Attend patient education meetings.</li><li>
Serve as departmental manager and liaison for central administrative and business requirements and activities as required by JHH, JHU and ambulatory entities for, Datavant (external medical records fulfillment vendor) related to patient requests and other concerns regarding medical records.</li><li>
Complete medical record certifications as needed.</li></ul><p></p><p><i><br>
Emergency management
</i></p><ul><li>Maintain and update department emergency management and business continuity plan.</li><li>
Attend relevant meetings, represent department and cascade pertinent information to appropriate audiences.</li><li><ul><li>
Regulatory and compliance (Joint Commission, etc), working in concert with clinical leadership team lead for Office of Emergency Management (OEM)
</li></ul></li><li>Attend relevant OEM meetings to represent department.</li><li>
Promote collaborative and inclusive participation in process development, documentation of practices, as well as decision making before and after events.
</li><li>Routinely cascade or communicate pertinent information to appropriate audiences both within and outside the department during events or in relation to OEM practices/events.</li><li>
Ensure the department&rsquo;s emergency management and business continuity plans are in compliance with updates in accordance with JHM emergency management policy.</li><li><ul><li>
Qgenda (providers on call &amp; scheduling)</li></ul></li><li>
Lead process and protocol development for data entry in the system.</li><li>
Serve as the process owner for quality and accuracy of data entries to ensure system stays up to date with new providers entering and leaving the department.
</li><li>Represent the department and cascade information, provide direction as needed to others on system use/enhancements.</li><li><ul><li>
Kyrus (digital front door maintenance for new and termed providers)</li></ul></li></ul><p></p><p><i><br>
Staff Ophthalmology committees
</i></p><ul><li>Prepare agenda, document and distribute minutes. (CPABC)</li>
Project management for other faculty committees (finance, LRPC, etc.)<br>
<li>
</li></ul><p></p><br>
<p><i>Manage and oversee day-to-day operations of Wilmer&rsquo;s centralized (CSS) and remote/provincial surgical scheduling staffs, including,</i></p><ul><li>
Direct management of the CSS unit (core clinical scheduling coordinator team and PSC-staffed surgical scheduling call center)</li><li>
Establishing and enforcing OR scheduling policies and procedures, in consultation with perioperative, financial clearance, and QI leaders.</li><li>
OR capacity planning, utilization performance review, and block template assignment decision-making in consultation with JHH-Wilmer and JHSCS leaders.</li><li>
Quality assurance and monitoring of performance and compliance standards across all Wilmer and OR sites of service.</li><li>
Primary resolution of cross-site scheduler resource needs, questions, any competing OR scheduling requests, and local hiring needs requests.</li><li>
Preparing monthly surgical volume/labor reconciliation reports for Wilmer Finance based on scheduling staff completed case activity across the network.</li><li>
Engagement with physician leaders, attending and assistant surgeons to resolve issues, improve performance, and implement new protocols.</li><li>
Collaboration with Epic-OpTime developers and superusers to make ongoing improvements to case request orders (CROs) and other surgical workflows, based on surgeon and scheduler stakeholder feedback.</li><li>
Identifying and acting on opportunities for lean process improvement, standardization, shared staffing models, and more centralized governance.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s Degree in Finance, Accounting, Business or related field.</li><li>
Four years of progressively responsible professional-level administrative or financial experience related to monetary or non-monetary resources of a center or unit within an academic, research, academic medicine, or comparable environment, e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Master&rsquo;s Degree in related field.</li><li>
Supervisory experience.</li></ul><p></p><p><br>
Classified Title: Administrative Manager<br>
Role/Level/Range: ATP/04/PD
<br>
Starting Salary Range: <b>$62,900 - $110,100 Annually ($98,300 targeted; Commensurate w/exp.)</b><br>
Employee group: Full Time<br>
Schedule: Monday-Friday, 8:30 am - 5:00 pm<br>
FLSA Status: Exempt<br>
Location: Hybrid/School of Medicine Campus<br>
Department name: SOM Oph General Administration
<br>
Personnel area: School of Medicine</p></div><p></p>

Administrative Manager (Ophthalmology)

Baltimore Crisis Response, Inc

Description
<br><div><p><b>Case Manager
</b> Baltimore, Maryland
 $20.00-$23.00 Hourly
 Full-Time | Shifts: 9:00M-5:00PM | Monday- Friday
</p><p>Being the Leader Communities Need in Moments of Crisis.
</p><p></p><p><b>About Us
</b></p><p>Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore&rsquo;s only comprehensive crisis response system. Since 1992, we&rsquo;ve been at the forefront of behavioral health crisis care &mdash; providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
</p><p></p><p><b>The Opportunity
</b></p><p>We are seeking a Case Manager to support individuals as they move through different levels of care. In this role, you&rsquo;ll partner with clients and their care teams to coordinate services, develop discharge plans, and connect individuals with the community resources they need for ongoing recovery. You&rsquo;ll also play a hands-on role in monitoring daily progress, supporting treatment goals, and fostering smooth transitions across the system of care.
</p><p>This is more than case coordination &mdash; it&rsquo;s an opportunity to advocate for individuals, strengthen continuity of care, and make a meaningful impact on recovery outcomes in Baltimore.<br>
</p><p></p><p><b>What You&rsquo;ll Do
</b></p><ul><li>Supports the delivery of care and engagement of individuals under care by participating in group supervision and by reviewing evaluations, assessments, treatment plans, and progress notes to understand the unique needs, strengths, preferences, and goals.
</li><li>Assesses the needs of the individual receiving care across multiple domains including mental health, medical, social, and other services by completing needs assessment and other appropriate tools.
</li><li>Partners with the client receiving care and their care team to identify clinical goals, interventions, and strategies, documenting in the discharge plan.
</li><li>Initiates and submits referrals to medical and Behavorial health care, community programs, and service providers.
</li><li>Develops and maintains strong working knowledge of care partners, service providers, and stakeholders across the system of care, maintaining a positive rapport.
</li><li>As approved and assigned, uses company vehicles to provide transportation for individuals entering, receiving, or discharged from care.
</li><li>Collaborates with care team members for admission and discharge from the residential milieu, engaging external stakeholders when appropriate and as directed during these transitions.
</li><li>Serves as a liaison as assigned and appropriate for internal and external stakeholders, care partners, and visitors.
</li><li>Demonstrates adherence to company policies, expectations, and behavioral competencies, both explicit and implicit.
</li><li>All tasks, projects, and/or duties as assigned and authorized, as determined by Direct Supervisor (or designated delegate) to be congruent with the role.</li></ul></div>
<br>Qualifications
<br><div><p><b>Qualifications
</b></p><ul><li>High school diploma or equivalent.
</li><li>Bachelor&rsquo;s Degree preferred
</li></ul><p><b>Additional
</b></p><ul><li>Applicant must have a valid MD driver&rsquo;s license and will transport clients using a company vehicle when needed.
</li></ul><p></p><p><b>Why Join BCRI
</b> Medical, Dental, and Vision Insurance.
 403(b) Retirement Plan
 Generous PTO &ndash; Vacation, Sick, Personal, and Holidays.
 Tuition Reimbursement &amp; Professional Development Support.
 Be part of an innovative, impact-driven team shaping the future of crisis care.
</p><p></p><p><b>Make a Difference. Lead with Compassion.
</b><br>
This is more than a leadership role &mdash; it&rsquo;s a chance to help individuals and families find stability in their most vulnerable moments.
</p><p> Apply today and become a guiding force for change.</p></div><p></p>

Case Manager (10543)

<div><p><b>Case Manager
</b> Baltimore, Maryland<br>
 $20.00-$23.00 Hourly
 Full-Time | Shifts: 9:00M-5:00PM | Monday- Friday
</p><p>Being the Leader Communities Need in Moments of Crisis.</p><p></p><p><b>
About Us</b></p><p>
Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore&rsquo;s only comprehensive crisis response system. Since 1992, we&rsquo;ve been at the forefront of behavioral health crisis care &mdash; providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.</p><p></p><p><b>
The Opportunity</b></p><p>
We are seeking a Case Manager to support individuals as they move through different levels of care. In this role, you&rsquo;ll partner with clients and their care teams to coordinate services, develop discharge plans, and connect individuals with the community resources they need for ongoing recovery. You&rsquo;ll also play a hands-on role in monitoring daily progress, supporting treatment goals, and fostering smooth transitions across the system of care.</p><p>
This is more than case coordination &mdash; it&rsquo;s an opportunity to advocate for individuals, strengthen continuity of care, and make a meaningful impact on recovery outcomes in Baltimore.</p><p>
</p><p></p><p><b>What You&rsquo;ll Do</b></p><ul><li>
Supports the delivery of care and engagement of individuals under care by participating in group supervision and by reviewing evaluations, assessments, treatment plans, and progress notes to understand the unique needs, strengths, preferences, and goals.
</li><li>Assesses the needs of the individual receiving care across multiple domains including mental health, medical, social, and other services by completing needs assessment and other appropriate tools.
</li><li>Partners with the client receiving care and their care team to identify clinical goals, interventions, and strategies, documenting in the discharge plan.
</li><li>Initiates and submits referrals to medical and Behavorial health care, community programs, and service providers.
</li><li>Develops and maintains strong working knowledge of care partners, service providers, and stakeholders across the system of care, maintaining a positive rapport.
</li><li>As approved and assigned, uses company vehicles to provide transportation for individuals entering, receiving, or discharged from care.
</li><li>Collaborates with care team members for admission and discharge from the residential milieu, engaging external stakeholders when appropriate and as directed during these transitions.
</li><li>Serves as a liaison as assigned and appropriate for internal and external stakeholders, care partners, and visitors.
</li><li>Demonstrates adherence to company policies, expectations, and behavioral competencies, both explicit and implicit.
</li><li>All tasks, projects, and/or duties as assigned and authorized, as determined by Direct Supervisor (or designated delegate) to be congruent with the role.
</li></ul><p><b>Qualifications</b></p><ul><li>
High school diploma or equivalent.
</li><li>Bachelor&rsquo;s Degree preferred
</li></ul><p><b>Additional</b></p><ul><li>
Applicant must have a valid MD driver&rsquo;s license and will transport clients using a company vehicle when needed.</li></ul><p></p><p><b>
Why Join BCRI</b><br>
 Medical, Dental, and Vision Insurance.<br>
 403(b) Retirement Plan<br>
 Generous PTO &ndash; Vacation, Sick, Personal, and Holidays.<br>
 Tuition Reimbursement &amp; Professional Development Support.<br>
 Be part of an innovative, impact-driven team shaping the future of crisis care.</p><p></p><p><b>
Make a Difference. Lead with Compassion.</b><br>
This is more than a leadership role &mdash; it&rsquo;s a chance to help individuals and families find stability in their most vulnerable moments.</p><p>
 Apply today and become a guiding force for change.</p></div><p></p>

Case Manager

University of Maryland, Baltimore

<div></div><div><div><div><b>The University of Maryland, Baltimore (UMB) School of Medicine, Department of Trauma Research Advanced Resuscitation in Combat Casualty Care Laboratory (ARC3 Lab), is seeking a full time Sr Research Project Coordinator to provide advanced support for research administration, data and account management, and laboratory logistics. This position will play a critical role in coordinating grant submissions, monitoring research funding, laboratory schedule, and ensuring accurate and compliant data collecting and reporting. The coordinator will work directly with Faculty, Research Grants Administrators, and research staff to streamline grant processes and cyclical reporting, as well as assist with the preparation of progress reports and data collection/storage.</b></div><div></div><p><br>
Accomplishes responsibilities by applying specialized and theoretical knowledge, principles, and concepts of a professional discipline normally acquired through advanced education or specialized training. Resolves issues and significant matters on behalf of management by utilizing independent judgment, discretion, creativity, and analytical thinking. Contributes to development and evaluation of goals and objectives. Creates solutions to ensure legal and policy compliance. May supervise, mentor, or coordinate work of others (positions that supervise are responsible for service delivery, quality assurance, and employee performance). May independently manage or administer programs, processes, projects, or resources.</p><div>
Applies intermediate level knowledge, concepts, principles, and skills. Decision making occurs within general guidelines and requires significant interpretation. Supervisor defines work guided by goals and objectives. Supervisor assists with unusual situations. Solutions require considerable analysis and evaluation of various alternatives. Independently anticipates needs and requirements to resolve non-routine matters.</div><div></div><div><b><br>
BENEFITS (Exempt Contingent II):</b></div><div></div><div><br>
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. Contingent Category II staff receive a generous leave package that includes over 2 weeks of vacation each year, paid holidays, sick time, and time for community service; subsidized comprehensive health insurance and supplemental retirement options; professional learning and development programs; limited tuition remission for employees enrolled at UMB; life insurance and long-term disability; and flexible work schedules and teleworking options (if applicable per job).</div><div></div><div><b><br>
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland</b>.</div><div></div><div><b><br>
PRIMARY DUTIES</b></div><ul><li>
Independently manages operations of two or more research studies or clinical trial protocols. Serves as the primary liaison to other departments, outside organizations, government agencies, and product representatives to promote effective and efficient operation and use of resources. Provide guidance and direction to personnel engaged in research studies or clinical trials to ensure compliance with protocols and overall clinical objectives.</li><li>
Develops and tracks work flow policies and progress through the duration of the research study or clinical trial. Assists Principal Investigators and regulatory staff in the preparation of new protocol submissions, protocol amendments, and renewals of ongoing research studies or clinical trials.</li><li>
Oversees subject enrollment to ensure that informed consent is properly secured and documented. Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, and discussions with research personnel.</li><li>
Monitors activities to ensure compliance with protocols and all relevant local, federal, and state regulatory and institutional policies. Continuously educates and trains personnel on compliance and protocol. Identifies protocol problems, informs investigators, and assists in problem resolution efforts.</li><li>
Manages complex study or trial data. Develops methods for collection, database storage, tracking, analysis, and interpretation of data.</li><li>
Develops and prepares study or research related documentation such as protocol worksheets, procedural manuals, adverse event reports, case report forms, and institutional review board documents. Responsible for developing and producing custom and routine reports.</li><li>
Reviews proposed study protocols to evaluate factors such as sample collection process, data management plans, and potential subject risks. Conducts quality assurance audits on data and regulatory documentation.</li><li>
Obtains tissue and blood samples as necessary and collects information through interviews, questionnaires, test results, and charts.</li><li>
Assists in budget development, expenditure adherence, grant applications, and maintenance of inventory on equipment and supplies.</li><li>
Provides training and guidance to less experienced personnel.</li><li>
Attends research study or clinical trial related meetings, conferences and teleconferences, as well as participating in any additional planning and development related activities.</li><li>
Performs other related duties as assigned.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
MINIMUM QUALIFICATIONS</b></div><div></div><div><b><br>
Education:</b> Bachelor's degree in nursing, emergency services, chemistry, biology, public health, psychology or another scientific discipline appropriate to position required.</div><div></div><div><b><br>
Experience:</b> Two (2) years of research coordination experience with at least one (1) year in research specialization.</div><div></div><div><b><br>
Preferred Experience:</b></div><ul><li>
Experience in basic wet lab research and biology is preferred.</li></ul><br>
<div></div><ul><li>
Master&rsquo;s in Health Administration or Business Administration is preferred.</li></ul><br>
<div></div><ul><li>
Experience with R, MATLAB, and other analytical/mathematical software.</li></ul><br>
<div></div><ul><li>
Familiarity with biomedical and clinical research terminology and figure generation.</li></ul><br>
<div></div><ul><li>
Clinical experience outside of research is preferred.</li></ul><p></p><p><b><br>
Supervisory Experience: </b>N/A</p><div><b>
Certification/Licensure: </b>N/A</div><div></div><div><b><br>
Other:</b> Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.</div><div></div><div><b><br>
KNOWLEDGE, SKILLS, ABILITIES</b></div><div>
Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.</div><div></div><div><b><br>
HIRING RANGE: </b>$57,000 - $63,000,<b> </b>commensurate with education and experience.</div><div></div><div><br>
UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.</div><div></div><div><br>
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.</div><div>
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. For more information, follow this link UMB Notice of Non-Discrimination.</div><div><br>
</div></div><div><b>
Job</b><b>:</b> Reg or CII Exempt Staff - E3314D</div><div><b>
Employee Class</b> Exempt Contingent II</div><div><b>
Full Time/Part Time</b><b>:</b> Full-Time</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Financial Disclosure</b><b>:</b> No</div><div><b>
Organization</b><b>:</b> School of Medicine - Program in Trauma</div><div><b>
Job Posting</b><b>:</b> Apr 9, 2026</div><div><b>
Unposting Date</b><b>:</b> May 14, 2026, 10:59:00 PM</div></div>

Coordinator, Research Project Sr

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